MMS problems - ONE Q&A, Help & Troubleshooting

Hi folks !
I have a problem sending and receiving MMS in Android Lollipop. On KitKat, everything was ok. Now, on Android Lollipop, I can't send or recieve MMS. I had Blisspop ROM and Temasek's ROM for OnePlus One installed and no go. I configured my APN' manually from my current providers configuration and still nothing. But what I did manage to find out is that if I put on APN Type: Internet instead of default, my MMS goes through and I can receive MMS. But when I leave it like this, I don't have internet. When I change the APN type to default, I have internet, but cannot send MMS. Any ideas on what is going on ? I am using the same configurations as I did in KitKat, so I am clueless. Any help ? Ideas ? Advice ?

You need data on to send/receive mms.

Hi !
Same bug here ! I've tried before cm 12 nightlies and see this issue. Reverted back to 4.4.4 and all was fine. Now with the cm12s ota, this issue is back. When i send and mms (ie photo with some text), it says "sending" and when i receive, i see a blank message notification (with smitten sms). I've tried many apps and issue remain (hangouts, default sms, go sms pro, smitten). For received mms, restarting the phone seems to "unlock" the reception.

Related

[Q] I can receive MMS, but can't send, when on Wifi

Hi all,
My S3 is running Bonestock 3.4 (Android 4.1.2) and I've noticed that, if I am running on wifi (4G data is still on), I can receive MMS messages (e.g., group messages, pictures, videos are sometimes sketchy), but I cannot send any type of MMS message, whether it is a response to a group message or photos/videos. If I turn off wifi and re-send the message, it will go through fine.
FYI - I am using the stock Samsung messaging app, but I had the same issue w/ Hangouts.
It's my understanding that MMS requires mobile data. For what it's worth, when I am on wifi, my mobile data is still turned on. I was wondering if there is some sort of workaround for this, or if it will be necessary for me to disable wifi any time I want to send an MMS message.
As far as workarounds go (and as weird as this may sound), I would prefer not installing a 3rd party messaging app.
Any help that anyone can provide would be greatly appreciated. Thanks!

[Q] Tricky issues receiving MMS

I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
I just got my SIM card last month, so I'm pretty sure it's the new one.
thasarkastic1 said:
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
Click to expand...
Click to collapse
breannesp said:
I just got my SIM card last month, so I'm pretty sure it's the new one.
Click to expand...
Click to collapse
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
steelcity1 said:
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
Click to expand...
Click to collapse
Yes me too. I found out today that my G2 can't get MMS at all. I've tried tons of fixes and nothing seems to work.
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
two messaging apps is like,
having two firewalls apps on one computer,
their both getting in the way of each other..
---------- Post added at 09:48 PM ---------- Previous post was at 09:43 PM ----------
sitinon327 said:
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
Click to expand...
Click to collapse
**com.qualcomm.qcrilmsgtunnel** is your gn0me in the engine;
where sms/ mms is *natively* transported via the native phone functions & hooks, hangouts provides the same functionality *over the top* of the carrier's route, strictly IP; call it hi-jacking in a sense, that's what you en-able hangouts to do on reboots, hijack those functions..
*SIM toolkit
*Phone/Messaging storage
*Phone
is what com.qualcomm.qcrilmsgtunnel is tied to, which hangouts, isn't..
Last update to hangouts screwed up my APN setting. ?
Sent from my Nexus 5 using Tapatalk
Idk how but messaging is working for me
Way to troll an old thread for no reason
Sent from my Nexus 5 using Tapatalk

New Android Messenger App - Can't receive MMS

Hi there,
I recently got the new Android messenger app after upgrading my phone to L
I prefer it to hangouts, but I can't receive MMS.
The important thing is - if I use hangouts, I can receive them without issue on hangouts. So I don't think it's my APN settings that are the issue (I'm on Straight Talk)
Is anyone else having this problem?
Tried unchecking auto retrieve MMS, but it just freezes on 'downloading' and the MMS never shows up.
Thanks for any help you can offer
bruce_aisher said:
Hi there,
I recently got the new Android messenger app after upgrading my phone to L
I prefer it to hangouts, but I can't receive MMS.
The important thing is - if I use hangouts, I can receive them without issue on hangouts. So I don't think it's my APN settings that are the issue (I'm on Straight Talk)
Is anyone else having this problem?
Tried unchecking auto retrieve MMS, but it just freezes on 'downloading' and the MMS never shows up.
Thanks for any help you can offer
Click to expand...
Click to collapse
I have this isuue with all messing apps in kitkat cant confirm if i have in L. The fix i found was i couldnt start my phone on my home wifi. If i started it on LTE MMS worked.
krolla03 said:
I have this isuue with all messing apps in kitkat cant confirm if i have in L. The fix i found was i couldnt start my phone on my home wifi. If i started it on LTE MMS worked.
Click to expand...
Click to collapse
Ah right - I tried doing that but it didn't work. Thanks for the suggestions though.
I think part of the issue is Messaging has no options for MMS, whereas in Hangouts you can select a different APN.
I can't see any option for this in the messaging app.
I'm having the same issue. I've got android L on the lg g3
MMS works perfectly fine for me in the Messenger app. Both sending and recieving.
I'm also on straight talk and MMS worked fine in hangouts. Since installing messenger it won't receive. Just sits hanging on the downloading screen.
I would love to start using messenger as I feel it handles SMS just slightly better, but can't do without the MMS and group texting features. Will wait for update.
No problems here either, and I'm in an edge area.
I've encountered the same problem. Tried multiple ROMs to be sure; same problem existed. Messaging lets me receive them, but not Messenger. I have to change my default SMS app every time I want to download a MMS message. Sending MMS works, strangely enough.
Same here....when I receive a MMS , the app seems to freeze , I can't send any sms during the "downloading" time
Doesn't work
I always hated Hangouts so i downloaded SMS app now i tried downloading messenger and it will not download MMS messages. I am on Straight Talk and have a Nexus 5.
Thanks
Pic shows my issue and when i hit "Tap" it said download but will not. HELP!!!!!
What I did (I found this somewhere online), go and delete all the APN settings except the one you use. Reboot and viola. MMS on AT&T Straight Talk worked for me in Google Messenger!

[Q] MMS & other questions

Greetings,
My son has a Nexus 5 that I recently rooted for him. He is running the stock 6.0 rom. He is having times when he can not receive MMS messages. It will just sit there downloading. This was a problem before he was rooted. I had him try messenger instead of hangouts & that worked for a while but started again yesterday. After I rebooted, it seemed to work for now. Any thoughts? He also has a similar problem downloading torrents. Sometimes it works & sometimes nothing will work. Would going to a different rom help? Maybe Pure Nexus or CM13. Any thoughts would be appreciated.
Pat Callaghan
The obvious thing would be the settings. Have you checked the MMS settings with your carrier's website? And (unless I'm badly mistaken) MMS works on data (in the UK at least), so it needs to be switched on to allow the phone to receive MMS messages.
Or do you mean that it's intermittent ("He is having times when he can not receive MMS messages"), in which case it may just be the signal?
dahawthorne said:
The obvious thing would be the settings. Have you checked the MMS settings with your carrier's website? And (unless I'm badly mistaken) MMS works on data (in the UK at least), so it needs to be switched on to allow the phone to receive MMS messages.
Or do you mean that it's intermittent ("He is having times when he can not receive MMS messages"), in which case it may just be the signal?
Click to expand...
Click to collapse
I checked the setting to make sure he can receive MMS. Also, data is on & working. As far as the signal strength, if it was low would not all SMS & MMS not be received?
Pat
Pat, I'm an end-user as I guess you are, so I can't talk sensibly about the technicalities. I do know from experience that SMS and MMS are separate functions - you can receive SMSs any time that you have a signal, but if your MMS settings aren't perfectly configured you don't get the messages. On a number of occasions I've had a pop-up saying "You have an MMS message" but it wasn't downloaded until I specifically enabled data (even though wifi was already enabled).
Actually, that last sentence raises a question in my own head. If both wifi and data are on, Android will prefer wifi - I wonder if it actually disables data, or would an MMS still arrive even though wifi is overriding data? Maybe somebody who knows what they're talking about can help us both...
You didn't answer my question about whether it's intermittent. Has the phone ever received MMS? If so, when did it stop? If it has never received them, I would really double-check your carrier website and look particularly for different advice - my own UK provider's forum has a number of pages, and there are several different MMS configurations, all of them claiming to be the definitive settings...

hangouts not sending MMS but can receive MMS

Just bought a Honor 8 for about a week and still finding my way around it. I had a LG G flex 2 and the honor is so much better. Anyway I use Hangouts to send SMS and MMS. Just notice I can receive MMS but not sending them out. I can use the default Message App and it sent out MMS just fine so it is not the Access point problem. Anybody ran in this problem and how do you fix it? TIA.
PS. Still waiting for OTA update to 7. L04 in US with T-mobile.
maybe you should re-install the configuration settings .. contact the service provider
I am on T-mobile and I have the same problem. I can receive MMS within Hangouts, but cannot send one. I am on Nougat, though, and I noticed this problem only after the upgrade (probably because I never sent an MMS before the upgrade).
If I install Google Messenger and use it as my SMS app, it does not display SMS conversations correctly. All SMS conversations are labeled as "unknown sender".
I also use MightyText to send text from a computer, and any SMS sent from a computer does not show up on the phone.
It seems that Honor 8 has a bug related to SMS/MMS...

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