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[Q] Can't use phone -- Type password to decrypt message

I'm at a loss here. I was using my phone as normal today, no issues all day. When I tried loading Facebook to respond to a comment I suddenly started getting a lot of stopped process errors. Pretty much all were GAPPS processes. Then my phone rebooted. After it booted back up (no issues, no subsequent reboots, saw the HTC screen and the ViperXL screen), my phone loads to an empty lock screen with the default ViperXL background and just the ring. The phone is also now in Airplane mode and showing the time to be 5 hours ahead. When I unlock the phone, I am met with a screen that tells me to "Type password to decrypt". I have never created a password. Nothing works. I can only make emergency calls. No amount of rebooting or wiping cache or dalvik in TWRP works. I have not updated this phone recently and when I try to restore from backup none of my backups show up in the TWRP folder. I cannot do a factory reset as I receive errors when attempting to mount the SD card. I've read several other forum posts for similar issues for different devices but none of what they try works. My computer recognizes when the phone is connected, but it does not mount the SD Card and I cannot put the ROM .zip file back onto it to reinstall from recovery. I cannot adb as it doesn't recognize the device as being connected. I can initiate fastboot and it does see my device, but when I try to erase the userdata partition or anything else I receive an error that states "failed (remote: not allowed)". All instincts would lead me to believe it's a locked bootloader, but the bootloader screen still shows as UNLOCKED. I am S-Off on HBOOT 1.14.0002. Currently ViperXL 3.2.6 is installed with ElementalXL 5.4 for the kernel and the AT&T 3.18 Radio. Again, I have not TOUCHED my setup in over 3 weeks, with the last update being the updated radio. I am freaking out without any means to communicate with my family and just want an operational phone again. Any ideas/thoughts/suggestions would be greatly appreciated.

Pdj7969 said:
I'm at a loss here. I was using my phone as normal today, no issues all day. When I tried loading Facebook to respond to a comment I suddenly started getting a lot of stopped process errors. Pretty much all were GAPPS processes. Then my phone rebooted. After it booted back up (no issues, no subsequent reboots, saw the HTC screen and the ViperXL screen), my phone loads to an empty lock screen with the default ViperXL background and just the ring. The phone is also now in Airplane mode and showing the time to be 5 hours ahead. When I unlock the phone, I am met with a screen that tells me to "Type password to decrypt". I have never created a password. Nothing works. I can only make emergency calls. No amount of rebooting or wiping cache or dalvik in TWRP works. I have not updated this phone recently and when I try to restore from backup none of my backups show up in the TWRP folder. I cannot do a factory reset as I receive errors when attempting to mount the SD card. I've read several other forum posts for similar issues for different devices but none of what they try works. My computer recognizes when the phone is connected, but it does not mount the SD Card and I cannot put the ROM .zip file back onto it to reinstall from recovery. I cannot adb as it doesn't recognize the device as being connected. I can initiate fastboot and it does see my device, but when I try to erase the userdata partition or anything else I receive an error that states "failed (remote: not allowed)". All instincts would lead me to believe it's a locked bootloader, but the bootloader screen still shows as UNLOCKED. I am S-Off on HBOOT 1.14.0002. Currently ViperXL 3.2.6 is installed with ElementalXL 5.4 for the kernel and the AT&T 3.18 Radio. Again, I have not TOUCHED my setup in over 3 weeks, with the last update being the updated radio. I am freaking out without any means to communicate with my family and just want an operational phone again. Any ideas/thoughts/suggestions would be greatly appreciated.
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Click to collapse
You're s-off. Boot bootloader/fast boot and ruu
Sent from my One X using xda app-developers app

We're you connected to an exchange server? It is the only thing that I know of that could wipe or encrypt your phone.
Sent from the HOXL dimension of S-OFF

Well this is a new one on me. Not sure what happened or how I did it, but as you can see below, I managed to get my phone working again. I left it alone for a bit while I had dinner. Once done, I tried once again to do a factory reset in TWRP and all indications led me to believe that it had failed once again (received a failed notification). I then rebooted the phone and this time it brought me to the HTC setup screens where I was to enter all my info. I got past that and connected to my wifi. I then noticed my phone wouldn't get a network connection with AT&T so I downloaded and refreshed the 3.18 radio and after reboot it connected to LTE without issue. Since I lost all my data I am now in the process of reinstalling my apps. I had been meaning to do a full wipe eventually as things were getting a little sluggish, so I guess this just kicked me in the pants a bit. Bummed I lost my photos I took today, but what can you do?
To answer your question, no, I do not have it setup with Exchange. My company does not allow Android devices to connect to Exchange, only iPhones via ActiveSend so that wasn't it. This has happened to several others, but they were always in the act of flashing something or making changes when it happens, never just normal use and a magical reboot kills everything. This of course makes me nervous that it'll happen again, but seeing as I am in the market for the One, I might not have to worry much longer. Thanks for the suggestions.
Sent from my HTC One X using xda app-developers app

As long as you can get into bootloader you can always run the ATT 3.18 RUU.
Sent from the HOXL dimension of S-OFF

HTC Desire 820 refuses root, refuses software updates, Factory Reset not working

I have problems with my HTC Desire 820 (single SIM) phone, have been unable to fix it myself or seen any reference to the problem(s) on all the websites & forums I have visited.
The phone, by the way, runs very smoothly, is quick & its overall performance does not appear to be hindered by the issues mentioned below.
My intention was to root the phone, firstly I unlocked the bootloader as per the HTC Developers website. The next step was to root the phone however this is where the problems started as the phone refused to install the recovery & by implication, the SuperUser. Regardless of the utility used & I have since tried many (I really like the Windroid Universal Android Toolkit), the root does not occur. Have tried via laptop using 8.1 & later Win 10 & desktop PC using Win 7 & later Win 10 – same result, no root.
I have tried to relock the bootloader, however that will not work either.
There are two more problems, firstly the Factory Reset (buttons & software) now do not work either. The phone “gives the impression” it is doing a factory reset, however it has absolutely no effect. The final problem is that the phone now refuses to install the latest update (1.05.980.6), I select update, the phone restarts but immediately goes to the HTC Fastboot screen & waits for my next command. Regardless of the commands selected, when the phone has fully booted up, it tells me there is an update to install & asks would I like to install it – clearly a circular argument.
Info from Fast Boot Screen
A51_TUHL PVT SHIP S ON
HBOOT-3.19.0.0000
[email protected]
OS-1.05.980.1
eMMC-boot 2048MB
Mar 13 2015,19:40:29:26995
So in effect, my phone will remain on Android 4.4.4. indefinitely unless I can resolve the issues.
The bottom line is that I really do want to resolve all the issues - help please.

[XT1540] Stock image unstable + random crashes.

Hello all,
First, here's my device information:
Moto G 3rd Generation
Variant: osprey XT1540 16GB P2B
Android 5.1.1
Baseband: M8916_2020613.22.03.21.29R OSpRey_RETUSA_AWS_CUST
Kernel: 3.10.49-gd291414 [email protected] #1 Fri Jul 17 23:21:08 CDT 2015
System version: 23.41.44.osprey_retus_3gn.retus.en.US retus
Build #: LPI23.72-44
BL: 80.90 (sha-1e3d83c, 2015-06-05 09:55:30)
After running into trouble with apps and services constantly stopping/crashing, I tried flashing the stock image for my device based on the guide found here:
http://forum.xda-developers.com/2015-moto-g/general/index-moto-g-factory-firmware-images-t3169639
During the fastboot commands, I noticed that flashing gpt.bin failed, which from what I understand is caused by fastboot preventing you from bricking your device. All of the other commands went through fine, so I rebooted my phone.
However, just as the phone gets to the setup screen, I get a series of errors in which various google services stop, and/or the phone reboots a few times. One thing I noticed here was that the boot animation was different from when I first got the phone (it is the rotating globe whereas before it was the thread/needle animation).
Sometimes everything seems stable for a while, but then apps will start crashing frequently and I'll get random reboots again. Sorry for the long post, but I wanted to include as much information as possible to help.
Thanks in advanced everyone.

Try factory reseting once

banerjeeayan1996 said:
Try factory reseting once
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Click to collapse
Thanks for the reply. I gave it a go, but apps and services are still crashing, unfortunately.
One other note is that sometimes when the device reboots it won't go through a full boot cycle. I.e. sometimes it will reboot mid boot and others it will skip the boot animation altogether and go straight to the lockscreen.

my HTC DESIRE 816 does not connect to network.

please help me .. my phone identifies and tries to connect to network, but i cant access to any network. I tried turning radio on and off.. searching automatically and manually. When i did a check up from a service , they said that there are no hardware issues. my phone did fall from me and showed some glitches but it was ok when i hard reset it. during at that moment i wiped my dalvik cache, cache, and factory reset through twerp recovery. maybe an stock flash would do the trick ?
my phone details :
HTC Desire 816 4G
A5_UL PVT SHIP S-ON
HBOOT - 3.19.0.0000
RADIO - 1.101.111011.20.0123
CID - HTC_044
my phone is rooted and bootloader unlocked. Please help me with what to do, as you guys are much better than me in this .

WiFi suddenly not working

was OK yesterday. Wiped cache from TWRP. N/C. Can't get "reset network" to do anyhting, just sits there.
BT and LTE are fine.
Can't get into *#*#64663#*#*.
*#*#3424#*#* is OK, but doesn't tell me nothing about WiFi when I test it.

just tried factory reset. No change. No WiFi. feck.
I think my WiFi radio has pooped. Drat!
I guess time for a new pho.

Try these threads:
No sim error and no wifi
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me...
forum.xda-developers.com
No wifi signal.......no sim signal help please !!!
ello, I need file for HTC U-11 Version 8.0 latest one,Following are the details cid: BS_US001 mid: 2PZC 50000 product: htc_ocnwhl after ruu and custom rom flash phone boots up normal, however I cant get pass the blue setup screen wizard as my...
forum.xda-developers.com

thanks Golv. Looking into both.