Last month, my Nexus 5 died.
My battery was around 20% so I plugged the phone in to charge it. About 30 minutes later, I decided to check my phone to see if there were any texts or calls. I unplugged it and went outside with the phone. The phone restarted and displayed the black battery screen and shut off right after. I tried to charge it afterwards, but ever since then I was never able to get it to turned on.
I ordered a new battery from Amazon that took almost a month to arrive from China. Popped the battery in today and still no luck with the phone. Left it to charge for hours just to be sure; same problem.
What are some suggestions I can do to fix my phone? I bought the phone brand new off craigslist back in August 2014 with no problems, so I doubt I have any warranty. I was thinking about buying another Nexus 5 with a cracked screen for $50 off a guy near me. He says his phone turns on and functions. Would there be any problems such as bad IMEI or so if I swap parts over to my perfectly looking phone? I wanted to swap parts and see which piece would be defective causing my phone to not boot up.
Thanks.
How's the motherboard?
After searching more, it seems my motherboard might be the problem. When I plug my phone into my computer, it shows up in device manager as qhsusb_bulk. I was running cyanogen after I got my Nexus 5 in August 2014 until January when it just died. Hopefully replacing the motherboard will solve it.
I said that earlier
Related
A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?
As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\
Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App
No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.
Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App
Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
Click to expand...
Click to collapse
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.
Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?
mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
Click to expand...
Click to collapse
Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.
It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.
I bought a brand new Blaze a few days ago while vacationing in Florida. I neglected to check it out while i was there and Im home now (in Bermuda) checking it out for the first time and the phone wont boot! I popped the battery in and nothing happens when i try to power it on. So thinking the battery was dead, i plugged it in and now it just vibrates. It vibrates continuously every 2 seconds. buzzz...buzzz...buzzz...buzzz. The screen never powers on at all. Im guessing i have a bricked phone out of the box? Or is there a simple fix for this that i havent been able to find?
If i do return this, can it be returned to any authorized T-Mobile dealer? I wont be going back to Florida but i know someone who is visiting Boston next week.
Thanks
Jaa-Yoo said:
I bought a brand new Blaze a few days ago while vacationing in Florida. I neglected to check it out while i was there and Im home now (in Bermuda) checking it out for the first time and the phone wont boot! I popped the battery in and nothing happens when i try to power it on. So thinking the battery was dead, i plugged it in and now it just vibrates. It vibrates continuously every 2 seconds. buzzz...buzzz...buzzz...buzzz. The screen never powers on at all. Im guessing i have a bricked phone out of the box? Or is there a simple fix for this that i havent been able to find?
If i do return this, can it be returned to any authorized T-Mobile dealer? I wont be going back to Florida but i know someone who is visiting Boston next week.
Thanks
Click to expand...
Click to collapse
Try tmobile customer support they have gotten a lot better the last few years
I'm not a Dev, I just flash alot.
I'd return it personally. Same goes for any gadgets that fail before the initial return policy expires. Things happen, but I never liked that feeling of doubt that happens later, when something else goes wrong with the device. You'll be thinking, "I KNEW I should have exchanged this!"
Jaa-Yoo said:
I bought a brand new Blaze a few days ago while vacationing in Florida. I neglected to check it out while i was there and Im home now (in Bermuda) checking it out for the first time and the phone wont boot! I popped the battery in and nothing happens when i try to power it on. So thinking the battery was dead, i plugged it in and now it just vibrates. It vibrates continuously every 2 seconds. buzzz...buzzz...buzzz...buzzz. The screen never powers on at all. Im guessing i have a bricked phone out of the box? Or is there a simple fix for this that i havent been able to find?
If i do return this, can it be returned to any authorized T-Mobile dealer? I wont be going back to Florida but i know someone who is visiting Boston next week.
Thanks
Click to expand...
Click to collapse
Have you charged it fully? This is the default behavior if there isn't enough power to boot. Let it charge for 24 hours... then try again.
It vibrates like that when the device is plugged in and there's no battery detected or installed. My guess is the battery is defective or the orientation of the battery in the phone is incorrect (hey, it happens sometimes), or there is an obstruction preventing the pins in the phone from making contact with the battery or the pins don't properly align with the battery (defect with the phone or battery).
But I would agree that you should return it for another - especially if the pins aren't fully aligned with the battery when it's inserted.
Thanks guys, you were right, the battery was the culprit, it was dead flat.
I popped it into my universal charger, gave it a full charge and it was good to go, the phone booted and is working normally.
Thanks again.
Hello All!
Three days ago I updated my GS3 to JB 4.1.1. I also ODIN'd TWRP onto my phone as a recovery and loaded SuperSU with an unlocked bootloader onto my phone along with BusyBox. I fell in love with my phone again as JB ran smoothly and I was even able to use Wallet Installer to get Google Wallet onto my phone. However, tonight, my phone seemed to experience a case of Sudden Death Syndrome. A common issue found by googling why my phone's failure to respond to boot commands and power commands.
It will not respond to attempts to boot into ODIN mode, my TWRP recovery and the only sign of life on my phone is a solid red LCD that lights up only if I remove the battery and leave the device plugged into a wall charger. Once I try to reinsert the battery, however, the LCD goes away and the phone once again turns into a coffee coaster. It's taking a lot of strength not to throw it against the wall. (I picked the worst week to quit smoking.)
I don't believe I hardbricked the device because three hours ago at the time of this post, I went to sleep and the phone was working and I was able to send and receive messages. I believe that rooting my phone actually made it even more stable than normal. I just can't believe my phone could just suddenly die. Could it be another case of Sudden Death Syndrome? (Corrupted NAND?) I bought this phone in August and many cases of SDS for the GSIII seem to occur within 150-200 days of activation, which would put me in that window. If I answered my own questions, please feel free to tell me. I'm just trying to explore all options as an exasperated user dealing with what seems frustration after frustration and the one release I have from that stress just **** a brick.
I am covered by Asurion Insurance (and if the crack on my screen will not be enough I plan on running it over with my car for good measure to get my money's worth) but I really do not want to have to file an insurance claim unless it is absolutely necessary.
Phone died just last night 12/29/12. The battery was running down, then beeped once like a warning to charge it. Plugged into the charger and no light whatsoever! The battery icon would come on for a second and then nothing. Left it on the charger over night. Nothing. No red charging light, no boot. Pulled the battery and re-plugged into charger. Same charging icon on screen but nothing else. Tried every combination of removing battery, sim card, memory card, and plugging it in to the charger and still won't boot. Tried a different charger and also my laptop. Nothing. The S3 is a USA Verizon variant. 16gb. Black. I guess it's off to Verizon this morning to get a new phone. Phone is only 45 days old!!!
You could try leaving it on the charger for a couple hours then booting into recovery and reflashing your rom. I've seen a couple instances reported on xda where the battery simply just gave up below 23% and refused to turn back on.
Edit: example, not even a couple weeks old...
http://forum.xda-developers.com/showthread.php?t=2056539
Sent from my SCH-I535 using xda app-developers app
If it is a case of "sds" Samsung will replace the board for free.
Ryno77 said:
If it is a case of "sds" Samsung will replace the board for free.
Click to expand...
Click to collapse
Only reports of SDS in the 150-200 day time frame that I saw was with the International Version and it is completely different motherboard.
What do you kids do to your phone? How old are you? I'm going to start a survey. Age please?
Sent from my SCH-I535 using Tapatalk 2
Update: Brought the S3 into Verizon. They pulled the battery (Like I did a few times!) and somehow got it working again!! FM ! Phone reboots and turns off and then back on. BUT..... if you turn it completely OFF and plug it in to charge then the same as I mentioned happens again. STRANGE. The only way to get it to reboot is to pull the battery and keep it out for about 30 seconds. Put the battery back in and it'll reboot again!!!! Is it me or is this a strange quirk???? The previous times I pulled the battery it was out then back in. This time I took it out, waited 30 seconds and VOILA! It works. Thought you might like an update. Verizon S3 bought on 11/17/12. Rooted and not oc/uc'd. Using Clean Rom 5.5.1
h
prdog1 said:
Only reports of SDS in the 150-200 day time frame that I saw was with the International Version and it is completely different motherboard.
Click to expand...
Click to collapse
That's good news..thanks for the correction.
I have a Samsung Galaxy Note 10.1 tablet that stopped working a few weeks ago. Had been having trouble with the battery staying charged but, was using it one day and the battery level was at 51% when it stopped, would not do anything then turned itself off. It has not come on since.
Due to having battery issues and the tablet being 2 years old, I ordered a replacement battery from Amazon.com and replaced the battery. Still wouldn't come on. Took to a friend in IT and we reopened it, re-set the cables, charged it. Now all that happens now is it has a faint blue screen, will beep and that is all. Will not boot and give me logo.
Does anyone have any suggestions or have you had this occur to yourself? If so, what did you do to repair the problem? Your answers would be very appreciated. I don't wish to lose my tablet.
Has this been resolved?
I seem to have a similar issue.
Recently my phone began to seem like it was discharging oddly and I noticed it was shutting of when the battery indicator still read around 20% so I calibrated the battery. I cant think of any reason there would be a direct relation between battery calibration and power sharing but coincidently after doing so evrytime I plugged in my charger (Samsung OEM, nothing generic) the phone initially indicated it recognized the charger with a chime and a halo ring above the home button but almost immediately charging stops and the phone gave a warning about power sharing indicating that the phone must be charged above 20%. To clarify, I've never used the power sharing feature and didn't even know about it till this issue arose. From this time on I could only charge the phone after I shut it down completely, simulated a battery removal and then inserted my charger afterwards while the phone remained off. Each of those times I've initiated those steps while some small amount of charge remained. Most recently the phone discharged completely and I cant get the phone to recognize any type of charger or USB. Lastly I began to noticed that thd phone continually mis recognized it's charger as USB and would indicated that USB had been removed even while the charger was still plugged into the wall and connected to the phone. I mention this because this says to me that there might be something which can be corrected which was corrupted or misconfiguration which could cause the phone to recognize the charger as USB. It might ve too late now that I cant get it to charge by a y conventional means though. So what do you think. Is it time to lay my Note 5 to rest already? I hope not. Unfortunately my warranty is void due to root so there won't be any exchanging. Thank God for insurance though right. If I can avoid the $175 for replacement I would love to though. Thanks in advance for your time anyone.
3ncrypt3d said:
Recently my phone began to seem like it was discharging oddly and I noticed it was shutting of when the battery indicator still read around 20% so I calibrated the battery. I cant think of any reason there would be a direct relation between battery calibration and power sharing but coincidently after doing so evrytime I plugged in my charger (Samsung OEM, nothing generic) the phone initially indicated it recognized the charger with a chime and a halo ring above the home button but almost immediately charging stops and the phone gave a warning about power sharing indicating that the phone must be charged above 20%. To clarify, I've never used the power sharing feature and didn't even know about it till this issue arose. From this time on I could only charge the phone after I shut it down completely, simulated a battery removal and then inserted my charger afterwards while the phone remained off. Each of those times I've initiated those steps while some small amount of charge remained. Most recently the phone discharged completely and I cant get the phone to recognize any type of charger or USB. Lastly I began to noticed that thd phone continually mis recognized it's charger as USB and would indicated that USB had been removed even while the charger was still plugged into the wall and connected to the phone. I mention this because this says to me that there might be something which can be corrected which was corrupted or misconfiguration which could cause the phone to recognize the charger as USB. It might ve too late now that I cant get it to charge by a y conventional means though. So what do you think. Is it time to lay my Note 5 to rest already? I hope not. Unfortunately my warranty is void due to root so there won't be any exchanging. Thank God for insurance though right. If I can avoid the $175 for replacement I would love to though. Thanks in advance for your time anyone.
Click to expand...
Click to collapse
Your only choice is the 175, no way to get out of it....see if battery was removable could just buy a new one to see if its just the battery. I know one of my friend was having issue similar on the note 4 but a brand new battery fixed that.
Now instead of manufacturing warrantee, do tmobile warrantee. It should NOT be 175 for a replacement. You call them tell them the issue because I assume you have jump? Try the phone first...a replacement should come in 2 days. When I replaced my note 4 all I paid was 5 bucks.
Do warranty through t-mobile, they won't check for root
Check that there isn't any trash /pocket lint in the charger port.
Like with a flashlight
I am having the same issue, from everything I have read, a hard reset should fix it. I'm hesitant to do one because of the lack of an SD card. I have my cloud disabled because I don't want it, but I don't want to lose texts and pics I have saved.
I'd be tempted to odin to stock + factory reset.
As said, go thru tmobile. Just call them and tell them what it's doing. If it's a hardware issue I would have no problem doing a warranty exchange and in my previous dealings with tmobile, they don't care about the phone being knox tripped. My first note 5 I got back in November would get warm on longer calls and just shut off, I exchanged it with no questions asked.
Dude you pay 5 bucks on next bill and they'll overnight you a phone if u call now. They don't care honestly about root and your phone will be sorted as needing storage completely replaced anyway. I dropped my rooted Knox tripped phone new years eve. Screen died instantly. Yes they can detect if they were trying , even with screen dead, but they won't. I got my replacement today. Also if worse comes to worse and your worried about being told it's not covered when u mail back , the insurance warranty replacement is 50 or 75, I think 50. At first I thought also that I'm better off making the phone disappear, several friends at tmobile store advised me not to worry.
Edit: after reading again ,honestly I'm not sure which method mine was replaced with lol, I think maybe it did use the insurance. I just remember an option for more money as well, this option i was just asked to be sure no water damage and or signs of physical damage.
Sent from my SM-N920T using Tapatalk