[Q] Verizon Edge Not Receiving Calls - Note Edge Q&A, Help & Troubleshooting

Hey guys, up til this week I have thoroughly enjoyed my Note Edge however, as of late the phone has stopped receiving calls from my wife's iPhone 5s at least 90% of the time. I say only my wife's phone because thus far I don't know if anyone else has tried to call me. I was wondering if anyone else on the Verizon version, or any version, is having this same issue or if there's at least someone that might be able to suggest some ideas to try and remedy this. Thanks guys in advance for your help

Kainoa3 said:
Hey guys, up til this week I have thoroughly enjoyed my Note Edge however, as of late the phone has stopped receiving calls from my wife's iPhone 5s at least 90% of the time. I say only my wife's phone because thus far I don't know if anyone else has tried to call me. I was wondering if anyone else on the Verizon version, or any version, is having this same issue or if there's at least someone that might be able to suggest some ideas to try and remedy this. Thanks guys in advance for your help
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That is very odd. It shouldn't be doing that. I have had the phone since launch and haven't had that issue. Have you installed the advanced calling feature on your phone? What troubleshooting steps have you taken?

I haven't tried any in depth troubleshooting yet, as it seems the kink might have worked itself out, or I could potentially chalk it up to Verizon's weaker service in NW Louisiana. But I'm going to try some things out tomorrow and see how that goes. I haven't installed the advanced calling feature either. How do I get that set up?

Related

Really confused! Audio drops during calls

Something very weird just started happening with my SamChg.
When I am a few minutes into a phone call (about 3 - 4 minutes), all audio drops out on both sides of the call. The call is still connected, but neither side hears anything anymore.
I did a factory reset on the phone, but it didn't make a difference.
What can be causing this? If I can't use my smartphone as a phone, I'm screwed!
are you running any special ROM or anything because its happening to me as well
I have been having the same problem for almost a month now. I was rooted when this started happening. I went back stock still happened. New 4g card still happened. Another phone still happened. I have been getting the runaround from verizon the whole time they have no clue what is going on.
On a side note asked a friend that works at a little vzw store if they have seen this problem and sure enough she had. She told me that they had a customer go through 4 phones and she started making calls and was told by Customer Support that it was a known thing and there was a software update coming out for that.
After hearing this I called good ole *611 yet again and they were clueless and said they knew nothing about it. *sigh*
¿GotJazz? said:
Something very weird just started happening with my SamChg.
When I am a few minutes into a phone call (about 3 - 4 minutes), all audio drops out on both sides of the call. The call is still connected, but neither side hears anything anymore.
I did a factory reset on the phone, but it didn't make a difference.
What can be causing this? If I can't use my smartphone as a phone, I'm screwed!
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Click to collapse
What rom ???
Yorto said:
What rom ???
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Umm can't even remember now was a month ago LOL. But my 2nd phone I didn't put one app on or anything left it bone stock and still had the same problem. Same as the customer my friend had they would mess up right out of the box.
probably weak antenna
no you don't lose signal call keeps running you lose Audio.
chiahead52 said:
are you running any special ROM or anything because its happening to me as well
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Yorto said:
What rom ???
Click to expand...
Click to collapse
Yes, I am running a custom ROM, but it's basically a stock rooted & voodoo'd EE4 ROM (by danalo1979, I think). It's got all the yucky poo-brown colors and all the bloatware.
Same issue here. I'm running completely stock right now, non-rooted. Sometimes the audio will drop at the onset of placing a call (I won't even hear ringing) and sometimes it will happen a few minutes into a call. Other parties do say they can hear me though.
Personally, I've noticed that this problem only happens when I am also connected to a Wireless Network. If I'm running 4G/3G, sometimes I hear echos of my voice, but the audio won't drop out.
Weird, but glad to know others are having this issue and that VZW is aware it's happening.
What should we do? Personally, I'd like to wait for the SG2 to arrive before I start complaining. My plan would be to basically flip out explaining that I need my phone to work like a phone, etc. Then flip out that I paid for 4G and my decision was battery based (so I don't get stuck with a Thunderbolt). I bet I could talk my way into a new SG2 over this... Just saying.
KarateExplosion6 said:
Weird, but glad to know others are having this issue and that VZW is aware it's happening.
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Well they do not tell me they know what is wrong they tell me they have no clue. I even explained to them somebody there does know as they have explained the issue to someone else that has had the problem but I still get they you just need another phone speel.
I don't have this problem watch as soon as I try to make a call the audio drops...
Sent from my Droid Charge running GummyFroyo 1.9.1
kvswim said:
I don't have this problem watch as soon as I try to make a call the audio drops...
Sent from my Droid Charge running GummyFroyo 1.9.1
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same, don't have this problem but i probably just jinxed it.
I've had this happen a couple times too...hard to pinpoint consistency. The other thing I've encountered more than once, is that my mic seems to go off mid-conversation, e.g. I can still hear the person on the other end very clearly, but they can't hear me. Anyone else experience this?
Edvard_Greig said:
I've had this happen a couple times too...hard to pinpoint consistency. The other thing I've encountered more than once, is that my mic seems to go off mid-conversation, e.g. I can still hear the person on the other end very clearly, but they can't hear me. Anyone else experience this?
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I've experienced that. But I'm not so sure I'm not just covering the mic with my finger.
I was on nluetooth, with the phone in the cupholder... Don't think my finger was involved.
Sent from my SCH-I510 using XDA App
Well 2nd Fru and as I told them it would. It does the same thing. Bone stock. *sigh*
One thing that seems odd to me is that I seem to see this problem more when calling another mobile phone vs. a landline.
Maybe it's just my imagination, but I always see problems when calling my wife's mobile phone. Last night, I called a landline for over an hour without any problem.
same here I can talk to customer service for 1hr+ but mobile to mobile most Ican get is maybe 15 min.
I drive around as part of my job and today I tested a call out to my wife who has a charge as well and we were able to talk for over 20 minutes with no issues. That same area I drove through a few days ago caused 3-4 drops in audio before. So in my opinion its a network related issue and hopefully its get fixed 100% cause most of us need our phones to work solidly
To the people losing audio during their calls, can you post your location?
The reason why I ask this is because on the Verizon forums there is an eight page post about this issue. Seems like a lot of people in Arizona are experiencing this. I'm in Chandler, Az and have this issue, especially when calling other VZW people in AZ.
Can't post links yet but check the VZW community forum for the Charge.

Dropped Calls

I have been experiencing dropped calls and it's been getting worse over the last few weeks. I have talked with friends who have had these problems as well, 2 of them actually getting new phones.
Has anyone else been having this problem and if so, have you found any solutions?
Fassy repeat? I haven't had this problem. Are you (and all the people with this problem) running stock?
Sent from my Droid Charge running GummyFroyo 1.9.1
I am rooted but stock. The other two are stock.
Are you sure its dropped calls or is it the audio turning off? Several of us are having that problem and there is another post here somewhere about it. My local VZW is giving a chance to jump into another handset because of it.
daemond89 said:
Are you sure its dropped calls or is it the audio turning off? Several of us are having that problem and there is another post here somewhere about it. My local VZW is giving a chance to jump into another handset because of it.
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do you know where that post is at? I think I have the same problem. All of a sudden I can't hear any body or anything and it sounds like my phone is dead but the call is still connected. I need to know how to fix it.
Thanks
Let the complaining begin so we can get the GSII when it comes out!
IncrediblyDroid said:
do you know where that post is at? I think I have the same problem. All of a sudden I can't hear any body or anything and it sounds like my phone is dead but the call is still connected. I need to know how to fix it.
Thanks
Click to expand...
Click to collapse
Think it is on the 3rd or 4th page.

[Q] Radio problems?

I have been flashing roms and messing with stuff on my Galaxy s2 for a few months and haven't had any problems. So I decided to get my son the Nexus S. We have had it since July. When we got it it was running Gingerbread. I updated it to 4.0.4 without rooting from a thread on XDA. Everything has been working fine till a few weeks ago. I would call my son but he wouldn't have a missed call. It will ring and then go to voicemail, so he should be showing a missed call. I have his phone this week so I have been trying to figure it out. It seems to get into some kind of loop. If someone calls and it doesn't ring, I can call someone and it won't go through. Of course I have called AT&T but I seem to know more about android than they do. So last night I rooted it and flashed paranoid android 2.22. The same issue happened again this morning. I have changed to radio from auckj1 to aucke1 thinking that might help. Sorry for the long post but I was wondering if anyone else has had this problem? Could this be a kernel issue or radio issue? I know that there are programs out there that say you can put it back to stock for replacement but I don't know if that is true or not. I need some help from people smarter than me. Thanks!

[Q]How to Fix Dropped Calls On OnePlus One?

Calls drop often. Usually within the first minute, and then every time when Im calling back after 10sec. The phone itself does not lose signal. Strange thing is, if I'm getting phone call after first/second drop, phone continues connection without problems... But Only when Im receiving a phone call not when Im trying to re-call someone.
- I tried replacing my sim and the issue persists. No problems with other phones using this Sim (even in the same locations).
These are pretty annoying issues. Anybody else experiencing them? Is there a different radio I can try for the phone? Is there any log I can access showing a reason for the call drop, or any trouble shooting I can do? This seems to be independent of WCDMA Only/Preferred/GSM/WCDMA (Auto) settings. Or if, how to change these settings?
Note: This has nothing to do with the network. I've been with the same company (Orange Europe) for about 2.5 years, and have never had this happen before. This has been consistent since I got my OnePlus (about 1 week ago)
That's true. I'm experiencing this as well for quite some time now. At first I joked and said: Hey, the NSA joined our conversation.....again. But after some time it really annoys me. This has nothing to do with the ROM or kernel as I have tried out various combinations. What I found out is that it got better after I returned to stock CM 11s with stock kernel. But it's not gone completly.
Honestly I neither know how to fix it nor what is causing the problem. Try to reflash the CM11S 25R firmware and see if it gets better. I think something is wrong with the modem software since CM11S 22R,25R and CM11 builds are using the same modem software. Maybe the announced update for the end of this month or early next month will fix this. I really hope so because a phone which is not able to hold a call, can't be considered as a real phone.
Oh im pitty You, If You'll get something just please let me know. Any advices or help will be appreciated. Maybe waiting for new CM relase will solve the problem, I do rly like this OS even with so many bugs... there is always an option. Move to stock 4.4 published by OP on official website.
Anyone else facing the same issue? Was there ever a fix for this issue? I'm on 38R and still encountering this issue
Same here.
See this thread for answers and work around. No solution as of yet.
http://forum.xda-developers.com/oneplus-one/help/dropped-calls-weak-lte-signal-t2916659

[Q] Phone calls not going through

Hey guys and gals, I'm hoping someone here can help me. I have had a Samsung S4 for a about a year and a month ago all of a sudden, when I place a call, it acts like it going to connect but I never hear the ringback tones and when the receiving party answers they can't hear me and I can't hear them answer. It's as if I never successfully placed a call on my end, it jeeps continues to say "dialing". On the other end, the receiving party hears their phone ring but when they answer there is nothing there. I called tech support at Verizon and they thought it was a bad SIM card, so they sent me into the store for a SIM swap. That didn't work, so the tech at the counter ordered a replacement S4 for me. Now I'm sorry to say that it doesn't seem like a phone issue at all, rather an app or something that is causing the problem because I've had my new phone for 2 weeks now, and it just started happening again. I haven't installed any apps today that were on my phone prior to it happening the first time.
So A. has anyone seem this happening before and if so how'd ya fix it? And B. If not, is there a way I can find out what processes on the phone have happened in a time listed format that I might be able to narrow it down to a particular app possibly? I really don;t want to have to go through another hard reset of I don;t have to.
Thanks so much you all!!

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