Something very weird just started happening with my SamChg.
When I am a few minutes into a phone call (about 3 - 4 minutes), all audio drops out on both sides of the call. The call is still connected, but neither side hears anything anymore.
I did a factory reset on the phone, but it didn't make a difference.
What can be causing this? If I can't use my smartphone as a phone, I'm screwed!
are you running any special ROM or anything because its happening to me as well
I have been having the same problem for almost a month now. I was rooted when this started happening. I went back stock still happened. New 4g card still happened. Another phone still happened. I have been getting the runaround from verizon the whole time they have no clue what is going on.
On a side note asked a friend that works at a little vzw store if they have seen this problem and sure enough she had. She told me that they had a customer go through 4 phones and she started making calls and was told by Customer Support that it was a known thing and there was a software update coming out for that.
After hearing this I called good ole *611 yet again and they were clueless and said they knew nothing about it. *sigh*
¿GotJazz? said:
Something very weird just started happening with my SamChg.
When I am a few minutes into a phone call (about 3 - 4 minutes), all audio drops out on both sides of the call. The call is still connected, but neither side hears anything anymore.
I did a factory reset on the phone, but it didn't make a difference.
What can be causing this? If I can't use my smartphone as a phone, I'm screwed!
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Click to collapse
What rom ???
Yorto said:
What rom ???
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Umm can't even remember now was a month ago LOL. But my 2nd phone I didn't put one app on or anything left it bone stock and still had the same problem. Same as the customer my friend had they would mess up right out of the box.
probably weak antenna
no you don't lose signal call keeps running you lose Audio.
chiahead52 said:
are you running any special ROM or anything because its happening to me as well
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Yorto said:
What rom ???
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Click to collapse
Yes, I am running a custom ROM, but it's basically a stock rooted & voodoo'd EE4 ROM (by danalo1979, I think). It's got all the yucky poo-brown colors and all the bloatware.
Same issue here. I'm running completely stock right now, non-rooted. Sometimes the audio will drop at the onset of placing a call (I won't even hear ringing) and sometimes it will happen a few minutes into a call. Other parties do say they can hear me though.
Personally, I've noticed that this problem only happens when I am also connected to a Wireless Network. If I'm running 4G/3G, sometimes I hear echos of my voice, but the audio won't drop out.
Weird, but glad to know others are having this issue and that VZW is aware it's happening.
What should we do? Personally, I'd like to wait for the SG2 to arrive before I start complaining. My plan would be to basically flip out explaining that I need my phone to work like a phone, etc. Then flip out that I paid for 4G and my decision was battery based (so I don't get stuck with a Thunderbolt). I bet I could talk my way into a new SG2 over this... Just saying.
KarateExplosion6 said:
Weird, but glad to know others are having this issue and that VZW is aware it's happening.
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Well they do not tell me they know what is wrong they tell me they have no clue. I even explained to them somebody there does know as they have explained the issue to someone else that has had the problem but I still get they you just need another phone speel.
I don't have this problem watch as soon as I try to make a call the audio drops...
Sent from my Droid Charge running GummyFroyo 1.9.1
kvswim said:
I don't have this problem watch as soon as I try to make a call the audio drops...
Sent from my Droid Charge running GummyFroyo 1.9.1
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same, don't have this problem but i probably just jinxed it.
I've had this happen a couple times too...hard to pinpoint consistency. The other thing I've encountered more than once, is that my mic seems to go off mid-conversation, e.g. I can still hear the person on the other end very clearly, but they can't hear me. Anyone else experience this?
Edvard_Greig said:
I've had this happen a couple times too...hard to pinpoint consistency. The other thing I've encountered more than once, is that my mic seems to go off mid-conversation, e.g. I can still hear the person on the other end very clearly, but they can't hear me. Anyone else experience this?
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I've experienced that. But I'm not so sure I'm not just covering the mic with my finger.
I was on nluetooth, with the phone in the cupholder... Don't think my finger was involved.
Sent from my SCH-I510 using XDA App
Well 2nd Fru and as I told them it would. It does the same thing. Bone stock. *sigh*
One thing that seems odd to me is that I seem to see this problem more when calling another mobile phone vs. a landline.
Maybe it's just my imagination, but I always see problems when calling my wife's mobile phone. Last night, I called a landline for over an hour without any problem.
same here I can talk to customer service for 1hr+ but mobile to mobile most Ican get is maybe 15 min.
I drive around as part of my job and today I tested a call out to my wife who has a charge as well and we were able to talk for over 20 minutes with no issues. That same area I drove through a few days ago caused 3-4 drops in audio before. So in my opinion its a network related issue and hopefully its get fixed 100% cause most of us need our phones to work solidly
To the people losing audio during their calls, can you post your location?
The reason why I ask this is because on the Verizon forums there is an eight page post about this issue. Seems like a lot of people in Arizona are experiencing this. I'm in Chandler, Az and have this issue, especially when calling other VZW people in AZ.
Can't post links yet but check the VZW community forum for the Charge.
Related
I am having an odd problem with my 2 inspires. I have a bone stock one and a rooted running the beast right now( I am positive its not the rom). What happens is during a longer call, aprox over 10min, the phone will just act as though its muted even though its not. I can hear the person but they cannot hear me. The mute button is not checked nor the hold. I can normally get it back by putting the person on hold and then unhold, but not always. Also the bone stock one will do this and then immediately call the person back of which I was talking to.
I have flashed most of the roms and a bunch of radios. They all do the same thing. Its not the network because I have a dumbphone and an aria that I use to test and neither one have done this, same sim card,location and other variable of which I can control. I have even tried enabling and disabling the hac and dual mic deal in the build prop with no success. The stock one I have left alone, its running the 6.30 radio as is the rooted one at this time. the rooted phone is from close to launch and the stock one is a couple weeks old.
I am at a loss. I am not someone who returns stuff, but this is getting me pissed. I can live with the little "issues" the phone has but its a phone first and foremost. I am hoping one of you guys have a suggestion as to what to try. Thanks in advance guys/gals. I did many searches but came up dry, is my luck just that bad with this phone? Maybe a conflict with the network and the inspire? I also travel for work from middle florida to south florida and it does it in every county I visit. I have not tried to run it on edge only, but I dont know if this is a good idea or not.
By know means am I an expert, does your phone heat up during this time? Just a thought. After 5 or 10min of conversation does it feel unnecessarily warm?
stickbo said:
I am having an odd problem with my 2 inspires. I have a bone stock one and a rooted running the beast right now( I am positive its not the rom). What happens is during a longer call, aprox over 10min, the phone will just act as though its muted even though its not. I can hear the person but they cannot hear me. The mute button is not checked nor the hold. I can normally get it back by putting the person on hold and then unhold, but not always. Also the bone stock one will do this and then immediately call the person back of which I was talking to.
I have flashed most of the roms and a bunch of radios. They all do the same thing. Its not the network because I have a dumbphone and an aria that I use to test and neither one have done this, same sim card,location and other variable of which I can control. I have even tried enabling and disabling the hac and dual mic deal in the build prop with no success. The stock one I have left alone, its running the 6.30 radio as is the rooted one at this time. the rooted phone is from close to launch and the stock one is a couple weeks old.
I am at a loss. I am not someone who returns stuff, but this is getting me pissed. I can live with the little "issues" the phone has but its a phone first and foremost. I am hoping one of you guys have a suggestion as to what to try. Thanks in advance guys/gals. I did many searches but came up dry, is my luck just that bad with this phone? Maybe a conflict with the network and the inspire? I also travel for work from middle florida to south florida and it does it in every county I visit. I have not tried to run it on edge only, but I dont know if this is a good idea or not.
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Click to collapse
So...you're having this issue on 2 phones, one rooted and one not. If we look at this logically, it has to be something common to both phones. The only common thing to both phones in this situation is the AT&T network. Do you think it could be an AT&T problem in your area? Did both phones just start doing this out of the blue?
henrybravo said:
So...you're having this issue on 2 phones, one rooted and one not. If we look at this logically, it has to be something common to both phones. The only common thing to both phones in this situation is the AT&T network. Do you think it could be an AT&T problem in your area? Did both phones just start doing this out of the blue?
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That's how I was looking at it, too. Common denominator.
Or, the longshot odds of both phones being from the same manufacturer production batch, which was faulty.... Highly unlikely.
Scott_S said:
That's how I was looking at it, too. Common denominator.
Or, the longshot odds of both phones being from the same manufacturer production batch, which was faulty.... Highly unlikely.
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If the OP bought them at the same time it's entirely possible however.
helushune said:
If the OP bought them at the same time it's entirely possible however.
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I think he specifies that one was obtained close to release and the other was obtained in May...so highly unlikely it is a bad lot/build problem.
Yeah I am honestly thinking its a conflict with the network and the hspa+ phone or something. Its so damned annoying. The other phones I have to test with are just hspda phones, no faux g and they work great, same Sims.?
In a 15 minute call it did it 3 times last night. My friends now know to just wait it out and not hang up if they hear me go silent, sad.
Oh and the phone does not get hot.
I am gonna try to disable 3g and see what happens. I really appreciate the feedback guys.
Sent from my Inspire 4G using XDA App
hey,
I bought the nexus s (9023) about two months ago, stock rom, not rooted, and for the last week or two, it started making problems.
about 1-5 times a day, i can't here the other side at all. as if it's on mute. not even the ringing tone, before I'm answered. the only thing that solves it, is to restart the phone.
in other forums i've read that it's a mess, and that i should use my warranty. the problem is i bought the phone abroad, and shipping it should take about 3 weeks.
is it a common issue?
can i solve it alone, mabye by switching to a non-stock rom?
i'll be very happy to read some good news here, but bad news is better than non.
thanks a lot,
tal
p.s, iv'e downloaded system info to monitor the temp, and it doesn't happen necessarily when the phone is hot.
I don't know... I am rooted, I have used 5 different roms since purchasing my phone.
Stock
CM 7
Savaged Zen
Oxygen
Soju
I have also used several kernels
CM Stock
Netarchy
Matrix
James Bond
Trinity
So far, on all roms and kernels I have experienced the same problem. You make a call and it connects, looking at the screen the time counter is going but there is no sound; it will sit there and hold the call for 30-55 seconds then ends call. A quick redial and bam it works. Some people have reported that they answered and there was nothing. I don't know, it's really obnoxious.
The other, more annoying problem is that randomly on calls throughout the day the phone will just reboot itself. Right in the middle of a call. AHHHH like 3-5 times daily!
help, anyone?
i'm stuck with this, and a bit clueless.
Well, somehow I discovered that the problem is related to the bluetooth. as long as it's turned of, nothing will happen, on the other hand, when I use my earphone (most of my conversations happen while driving) i need to restart my phone every 1-2 calls
any ideas?
just u can't hear other one while calling u?
thanks.
so it was in the beginning, but now neither of us can hear the other. no matter who made the call.
and again, only when BT is working.
tal89 said:
so it was in the beginning, but now neither of us can hear the other. no matter who made the call.
and again, only when BT is working.
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Click to collapse
If u can hear him,just press and then unhold it ,then u can hear him.
Sent from my Nexus S using XDA App
it's quite obvious, unfortunately it doesn't work.
cutiyar said:
If u can hear him,just press and then unhold it ,then u can hear him.
Sent from my Nexus S using XDA App
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i can't hear, and he can't hear as well.
tal89 said:
i can't hear, and he can't hear as well.
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Click to collapse
hehee its problem ,
am really disappointing with nexus s , but i dont have enough money to buy HTC product again.
any solution?
Hi, did anybody have any solution to this problem?
I live this problem on almost half calls of specific numbers.
I am desparate...
Try setting discoverable timeout to never? Have you tried a different Bluetooth device?
Sent from my Nexus S 4G using xda premium
I have this problem too. This seem to happen on some Kangs and nightly, but not all of them. I can't hear when someone calls me. But when I call someone, I can hear them. I always have Bluetooth off (do not use them).
I live the same problem. No problem for outgoing calls. For incoming calls, I cannot hear caller's voice but they can hear me. It is not for all numbers.
I am on t-mobile and nexus s (cynagenmod nightlies). For all incoming calls from tmobile numbers no problem. But for almost all other carriers, it is just random.
I feel like I started having this problem after updating from CM 7.0.2 to 7.1 RC and thereafter(but not very sure on this).
If anybody still following this topic, I would suggest you to contact samsung if you still have warranty. On the second attempt they sent me a brand new phone with box and accessories.
Sent from my SGH-T989 using XDA
Or, you might give it a try with a different radio for your model:
http://forum.xda-developers.com/showthread.php?t=1116884
If you go this road, make sure you backup your EFS folder.
What i would do is if it is still in warranty just give it back to them and they'll probably give you a new phone. Since you said it takes 3 weeks to ship, just wait for it and use another phone if possible. Its not like your life is going to end. I think the problem is, not every phone is the same so there will be problems especielly when flashing a rom. For example unstable roms might not allow you to use this app or have serious effects on your phone.
Best to give it back to samsung and get a replacement.
I have been experiencing dropped calls and it's been getting worse over the last few weeks. I have talked with friends who have had these problems as well, 2 of them actually getting new phones.
Has anyone else been having this problem and if so, have you found any solutions?
Fassy repeat? I haven't had this problem. Are you (and all the people with this problem) running stock?
Sent from my Droid Charge running GummyFroyo 1.9.1
I am rooted but stock. The other two are stock.
Are you sure its dropped calls or is it the audio turning off? Several of us are having that problem and there is another post here somewhere about it. My local VZW is giving a chance to jump into another handset because of it.
daemond89 said:
Are you sure its dropped calls or is it the audio turning off? Several of us are having that problem and there is another post here somewhere about it. My local VZW is giving a chance to jump into another handset because of it.
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Click to collapse
do you know where that post is at? I think I have the same problem. All of a sudden I can't hear any body or anything and it sounds like my phone is dead but the call is still connected. I need to know how to fix it.
Thanks
Let the complaining begin so we can get the GSII when it comes out!
IncrediblyDroid said:
do you know where that post is at? I think I have the same problem. All of a sudden I can't hear any body or anything and it sounds like my phone is dead but the call is still connected. I need to know how to fix it.
Thanks
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Think it is on the 3rd or 4th page.
So my thunderbolt has been overall great but i have this problem where if someone calls me they cant hear me but i can hear them and i can hear myself in my own speaker. is it a setting problem? i also flashed the latest radio for GB on the Infected Synergy Rom.
mistersikee said:
So my thunderbolt has been overall great but i have this problem where if someone calls me they cant hear me but i can hear them and i can hear myself in my own speaker. is it a setting problem? i also flashed the latest radio for GB on the Infected Synergy Rom.
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I've literally had that same issue on almost every device I've used on Verizon and Alltel at some point. Some areas it's happened a lot in, other almost never. I'm hesitant to say it's the device because of my experience. I think it's something quirky with the network. For me, if I just call them back it works fine. It used to happen almost every time I called my Mom. Second call was a charm though. Then it mostly stopped... about the time she got off that damn Motorola and onto a BlackBerry... but it still happens occasionally.
yeah =[ ive never had this problem though and its constantly doing it because i was originally on cm7 but it started to i flashed another rom and it worked for a couple of calls at first but now no calls go through and im afraid to call verizon since im rooted but idk what to do =[ thanked you btw
mistersikee said:
yeah =[ ive never had this problem though and its constantly doing it because i was originally on cm7 but it started to i flashed another rom and it worked for a couple of calls at first but now no calls go through and im afraid to call verizon since im rooted but idk what to do =[ thanked you btw
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Click to collapse
eh.... I've called them with issues on both my rooted HTCs. It's never been a problem. I've talked to guys there about their rooted Androids. If they tell you to do this or that, either play super-stupid or BS your way through it and get them to put a work order out to check out things on their end. If that doesn't solve it, then it's time to go back to stock and exchange some hardware or something.
i was just experimenting and it turns out after like 25 secs they could hear me but im still lost on why
I had the static noise once in a while one ep4 but since I updated to FP1 all around and latest eclipse rom I hear it in every call any advice
for me,by me and I love you
I have the same thing. I did a full ass wipe and let it update from ee4. Seems better now.
Mine also started doing ghost key strokes and force closes.
Might be time for a replacement soon.
Agreed I was going to go back to a tbolt but the the other guy backed out
for me,by me and I love you
I reflashed and still getting crap call quality and the phone has a lot of glitchy moments. Says "charging" on lock screen even though I am not plugged in but battery is almost dead.
I just flashed 2.0 eclipse final and will see if anything changes
for me,by me and I love you
I've never had any noise during phone calls until I updated to FP1. I'm running the stock FP1, and experience intermittant electronic glitch type noises during calls. The volume of these noises is significantly louder than the call volume. I'm going to go deaf if I keep using this phone
I agree I see that if the call lasts longer than 15 seconds the sound starts
for me,by me and I love you
I also got the crazy loud static once with stock FP1 and never had it before. I also still get robot voice and occasionally lose outgoing voice connection. I see no voice improvements in FP1. If I wasn't so mature I would start to get mad right now.
Sent from my SCH-I510 using XDA
themortalwombat said:
I've never had any noise during phone calls until I updated to FP1. I'm running the stock FP1, and experience intermittant electronic glitch type noises during calls. The volume of these noises is significantly louder than the call volume. I'm going to go deaf if I keep using this phone
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I was holding out for Tweakstock but decided last night since I was bored that I would just go all the way back to ED2 and do all the OTA's. since then I have used my phone darn close to 75 times and on all 75 calls (and I am not exaggerating this) I got either static, or one of those old timey modem noises after a minute or so.
Guess who is getting a call tonight? BTW on EP4D In the same situation I *might* have heard the static on 2 of those 75 calls. This really stinks.....
Same problem for me.. i'm on DC #3. today i spoke with a tech, and instead of troubleshooting the phone again, she offered me a factory reconditioned Nexus.. it will be here tomorrow.. not new but better than a 4th DC... what's funny is, just 2 weeks ago they said i couldn't get another type of phone.. i also have the insurance so if that messes up i can get that replaced too.. FYI.. she also said there was no reports of problems with that phone after the new update, i strongly suggest calling and reporting it. if it helps my tech was named Jenifer..
102mm said:
Same problem for me.. i'm on DC #3. today i spoke with a tech, and instead of troubleshooting the phone again, she offered me a factory reconditioned Nexus.. it will be here tomorrow.. not new but better than a 4th DC... what's funny is, just 2 weeks ago they said i couldn't get another type of phone.. i also have the insurance so if that messes up i can get that replaced too.. FYI.. she also said there was no reports of problems with that phone after the new update, i strongly suggest calling and reporting it. if it helps my tech was named Jenifer..
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Click to collapse
I guess I should do the same what number do I call to talk to a tech for a replacement
for me,by me and I love you
i just called the CS 800 number. got the new phone today! good bye Droid Charge!
102mm said:
i just called the CS 800 number. got the new phone today! good bye Droid Charge!
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Click to collapse
What phone did you get and was it your first replacement
for me,by me and I love you
Bump to get some answers
for me,by me and I love you
I'm trying to get a different phone as a replacement but all support wants me to do is to try safe mode to see if an app is causing the issue, which we all know isn't the problem. Anyone ever tried it?
Sent from my SCH-I510 using xda premium
mefloump said:
I'm trying to get a different phone as a replacement but all support wants me to do is to try safe mode to see if an app is causing the issue, which we all know isn't the problem. Anyone ever tried it?
Sent from my SCH-I510 using xda premium
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You should just tell them it isn't working so ask what they will do and most people threaten to cancel their contracts
for me,by me and I love you