So I bought my z5 in November, everything has been working fine, up until recently.... first I noticed after I charged it the battery was draining rapidly. like a % every few minutes, charged it from 100% and it died on me in less than 6 hours. Now I charged it again and the battery drain issue is still present. Now it won't even charge I pluged it into the phone it vibrates the charge light goes on but then it goes off and refuses to charge... Turned the phone off tired to charge it nothing, turned it on tried to charge it nothing, plugged it into my computer it vibrates, then nothing, it won't even show up on the computer:crying:
Seems a bad usb cable?
nope tried multiple cables it refuses to charge
ok unplugged it and re plugged it, now it is charging, but I can't go 5hrs without it needed to be charged from 100% last thing I remember doing was updating apps, but still that should not affect the battery and usb cable connection still won't show up on my pc, it's taking forever to charge and it's on quick charge
Factory reset
same problem even after the factory reset
a00r said:
same problem even after the factory reset
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bad cable, i have this problem too yesterday, and it was the cable from my power bank.
boyaxnxtdoor said:
bad cable, i have this problem too yesterday, and it was the cable from my power bank.
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I tried other cables and it refuses to recognize on the PC, also the battery cannot last overnight it drains from 100% to 0% in less then 6 hours, might as well RMA this crap or wait till marshmallow see if any thing changes, if MM doesn't drop by next monday I'm a RMA this sony crap
Charging the Z5 with a PC will charge slowly even with quick charge set on on pc..
But here's the interesting part that I have noticed. When you plug the device in to the usb on the pc and set the phone to charge only mode.. It charges damn slow. And I mean slow. But. If you plug the device in to the pc and set the device to MTP mode and just leave it to charge. The device actually charges a bit quicker.. I find it weird. But since usb output is 2Amps 5Volts, I use a 2.1Amp usb charging DC adapter and a thick usb cable and my device charges fast as he'll. 1% to 100% in 45 minutes to an hour.. But once a week I give my device a full charge (charge completely while device is switched off -usually when Im going to go to sleep I leave it over night).. Charging a phone when it's on only gives it a quick charge, hence why when you turn off the device even when battery shows 100% while it is on. The device only roughly shows around 70% - 80% charged, depending on device maybe even 90-95%.. So u can fast charge it, then turn it off and charge the remaining amount of battery while it's off.. Don't charge past 70% while you're using the phone. Or it Will get hot which can decrease battery life..
Hopefully this information was useful to some of you..
Have a great day guys
Sent from my E6653
Not charging any more
My Z5 does not charge any more. I tried different chargers and cables, that worked until yesterday, but now it´s not charging.
When I plug in the cable in the empty phone, the red LED on top goes on for a short time, the Sony logo appears, than the big battery symbol. But then it won´t charge. Any ideas?
I think i can remember getting yesterday an update from Sony. But I don´t what it was. I had just the Symbol for System/What´s new update in the icon bar on top.
ABAndi said:
My Z5 does not charge any more. I tried different chargers and cables, that worked until yesterday, but now it´s not charging.
When I plug in the cable in the empty phone, the red LED on top goes on for a short time, the Sony logo appears, than the big battery symbol. But then it won´t charge. Any ideas?
I think i can remember getting yesterday an update from Sony. But I don´t what it was. I had just the Symbol for System/What´s new update in the icon bar on top.
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I downloaded the Sony Companion Software reflashed the firmware with that (connection and update worked) but charging is still not possible.
Doesn't make sense.. That sounds so odd. It probably is charging, but just not showing it??
Quite bizarre lol. Have you let the phone die completely, then recharge it and start it back up, after around 10% charge??
Another alternative, use a third party app to calibrate the battery (if youre able to boot in to the os that is).
Removing the battery is another method (requires opening the device)
Last method I can think of but im not sure if it will do anything is to hold down the power & vol + & vol - keys altogether until device vibrates 3 times (while plugged in to a charger) keep holding all 3 keys until the phone vibrates (power cycles) 2 more times (3 vibrates followed by another 3 fast vibrates)..
So like.. While holding all keys, phone will vibrate once.. Then it will vibrate 3 times(rapidly).. Keep holding all keys.. It'll vibrate another 3 times (rapidly).continue holding all keys for 1 more cycle of 3 rapid vibrates, then only let go of the vol down key, but keep holding vol up and power key for another 10 seconds (or until you feel 2 more power cycles of 3 rapid vibrations (6 in total). Then leave device off. Observe the charging icon see if it charges..
Good luck
Sent from Sony Xperia Z5 E6653
Same happened to me, I have tried more than 5 different cables, which charge other devices no problem, I connect my phone it shows the red light indicating its charging, shortly after it goes off, the battery sign when the device is off only shows the battery sign, and doesnt move, last night i plugged it at 5% and left it charging all night, next morning it was still 5%, the second i unplug it it will show me the low battery indicator, however when i plug it, it dissapears but it doesnt show the charge sign indicating its charging, whats weird the battery wont drain neither charge. help anybody!
fyi its not the cable!
sac22 said:
Same happened to me, I have tried more than 5 different cables, which charge other devices no problem, I connect my phone it shows the red light indicating its charging, shortly after it goes off, the battery sign when the device is off only shows the battery sign, and doesnt move, last night i plugged it at 5% and left it charging all night, next morning it was still 5%, the second i unplug it it will show me the low battery indicator, however when i plug it, it dissapears but it doesnt show the charge sign indicating its charging, whats weird the battery wont drain neither charge. help anybody!
fyi its not the cable!
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i have all the above problems too someone please help us!
A little Help for you guys
I have had same problem exactly, phone seemed dead after getting same charging problems, do hard reset (lock button + Vol up button) for about 20 secs i think, i got a blue light now, nothing else but better than nothing. will update if i get any progress.
---------- Post added at 08:31 PM ---------- Previous post was at 08:12 PM ----------
pressed the manual off button next to sim card with skewer, now i get a rotation of the sony screen, needs charge screen with battery and lightning and sometimes get a red light in the top right.
For anyone experiencing these issues, please clean the usb port with a needle. I was having the same problems and noticed there was a lot of dust and fibers in there from my pockets. The micro-usb also stays in a lot better!
I held down my power button, volume buttons and let it vibrate three times. It worked! Apparently it had been charging just something was off with it.
This may help others,
My neighbor's sony turned off on 1%, and does not want to charge, it gets warm, and when I plug the charger, the led turns red, then green and then it turns off with no signs of charging.
I tried the Power+ Vol Up trick but it did not work,
what worked for me is the following:
plug the charge cable, and as soon as the led turns red, plug and unplug the cable rapidly untill the screen turns on, then keep it plugged, this should trigger the phone to continue charging.
PS, try to avoid letting the battery reach 1%, sometimes the battery depletes without the backup needed to trigger the charging state, and on some phones like the htc sometimes causes the onboard storage to break, which will cost you a new motherboard!
Recently had to replace battery.
Phone was shutting almost immediately after it was disconnected from charger. Charging status when not switched on showed the battery kinda going in reverse. Phone was really odd as it would suggest the battery had 100% charge and then within minutes of disconnecting it was shutting down.
I tried a factory reset/refresh with no change. So I ordered a Genuine replacement battery off flea bay and installed that last Thursday.
Initially phone seemed ok, then wen a bit weird and shut down even though charge was like at 70% or so. Wouldn't restart until plugged in and then in shutdown mode the battery/charging indicator would show 0% and then very quickly showed 70%. Good bit though was it was going up and not down like before.
Fully charged phone overnight. It then seemed really good and lasted until Tuesday with 66% charge still showing. I had not installed FB or Twitter which made a huge difference. Then yesterday it just shutdown again. When plugged in showed 0%, within minutes back to 70% and then charged to 100% in the space of an hour or so.
So I am looking for any advice. Is this just calibration issues that the phone needs to get past. Is it possible the phone has corruption int he ROM.
I appreciate it might be a hardware fault but seems weird that the replacement battery is clearly showing a big improvement suggesting battery was EOL after 2 years use.
TIA
G
GougeM said:
Recently had to replace battery.
Phone was shutting almost immediately after it was disconnected from charger. Charging status when not switched on showed the battery kinda going in reverse. Phone was really odd as it would suggest the battery had 100% charge and then within minutes of disconnecting it was shutting down.
I tried a factory reset/refresh with no change. So I ordered a Genuine replacement battery off flea bay and installed that last Thursday.
Initially phone seemed ok, then wen a bit weird and shut down even though charge was like at 70% or so. Wouldn't restart until plugged in and then in shutdown mode the battery/charging indicator would show 0% and then very quickly showed 70%. Good bit though was it was going up and not down like before.
Fully charged phone overnight. It then seemed really good and lasted until Tuesday with 66% charge still showing. I had not installed FB or Twitter which made a huge difference. Then yesterday it just shutdown again. When plugged in showed 0%, within minutes back to 70% and then charged to 100% in the space of an hour or so.
So I am looking for any advice. Is this just calibration issues that the phone needs to get past. Is it possible the phone has corruption int he ROM.
I appreciate it might be a hardware fault but seems weird that the replacement battery is clearly showing a big improvement suggesting battery was EOL after 2 years use.
TIA
G
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Click to collapse
Same problem here i will try to install the oficial rom of xt890 if works i back here if not i don't know what to do
Sooo............issue is still present. Odd thing which I am unable to confirm, due to rnadomness of shutdowns, it that I think it is slowly learning the state of the battery as it originally was shutting down at 70% after 2-3 days on standby. then 66% hen 56%. I did a clear cache partition and a fresh install but still the issue was present.
Clearly the new battery is lasting longer than the old one, just the phone does not seem to know to reduce the charge indicator all the way to 0%.
Anyone any idea why this might be happening.
TIA
G
Just to add i'm having the same problem.
Symptoms started last week running the stock kitkat rom so i ordered and a fitted a new battery. Initially everything looked good phone said 100% left it over night and noticed it had shut off when i came back to it. Plugged it in to the charger and it said 0% so i charged back to 100%, booted up android and almost immediately it begins discharging rapidly, i would say within 15 minutes its back down to 0%.. I've done this a few times now even left it on charge overnight for 8 hours but its still discharging rapidly everytime. The craziest thing is even if it says 0% in android i can still boot in to recovery and flash away so clearly there is charge in the battery its just android thats out of sync.
What i've tried so far:
Different wall chargers/USB leads/Outlets
Wiped everything in TWRP and flashed CM11
Factory Reset several times
Various battery calibration apps
My next step is going to be trying RSD to flash the stock ROM but beyond that i dont know what to do.
I'm experiencing EXACTLY THE SAME ISSUE with my Razr i, replaced the battery and it's still discharging very fast
Eventually managed to resolve my new battery issue simply by fully charging and discharging several times. It started to hold charge after the 7th charge and after several more discharges it's now up to full capacity.
I just had my Xperia Z5's battery replaced due to it bloating up. After two weeks, I noticed that the battery indicator isn't working properly.
It would go down from 100% really fast (even during standby - not using the phone) but stay around 30% down for a really long time. No difference in usage. Then it also started restarting on its own even during standby. I would check my phone and it would need me to input my pin saying its required after a restart. Another instance, I was still typing out a text message and it restarted on its own. The battery was around 60% before it restarted but after it turns on again the battery indicator showed that its at 40 something %. I don't think the battery would drain that much just from restarting.
Also, just today, it won't charge properly anymore. It will detect the charger, like it would make the sound when you plug it in but the battery icon won't change to the charging icon and the battery will continue to drain. When turned off, it would show the Sony logo then battery level on the screen but will stay at 0% or whatever % it was left at and will continue draining.
So my phone just died earlier and I just went to plug it in hoping it would still work. The battery was stuck at 0% for the longest time so I just went and left it for a few hours. Coming back to it, I noticed that the LED indicator is green. I pressed the power button and it showed 100%, then I tried turning on the phone. It still turned on, showing 100% on the battery icon and could be used like usual.
I can still use the phone, barely, but this issue is really annoying. I'm not even sure if the next time it drains it would charge again.
So far, I've tried:
using a different cable and charger
doing a factory reset
doing a repair via Xperia Companion
But the issue still persists...
Is there anything else I can do on my end to fix this?
You should replace your battery
Hello.
I'm sorry to hear that your Xperia Z5 got this problem.
Here're some personal experiences:
1.Just replace a battery for it.My Xperia Z5 had same issue last month:Its battery lasts for only 2 or 3 hours,and charges much faster than before.Then I think maybe the battery life loss too much,so I bought a battery from taobao(A Chinese Website),then everything's fine just as when I buy it.
2.According to your description,maybe the sub board(It's responsible for charging and data transmission)is broken too.You can find a used one at ebay.
That's all.I hope this message can help you.And...I'm a Chinese so maybe you can't understand my Chinglish(It means "Chinese English" )...Sorry for that.
Hey fourm, sorry for the long read but if anyone is technically savvy with batteries or voltages/electrical components please read! this might not be specific to a Fold but any device may suffer from what my device is suffering from.
I have recently had issues with my Galaxy Fold Z2 and it unexpectedly dropping to 0% charge, the first time this happened yesterday i was in an application and was switching from the larger display into the smaller one, upon closing the display the phone shut down and i wasn't able to get anylife out of the phone except a vibration when holding the power button, but nothing on the screen. I had about 35% battery at the time but all of a sudden it was at 0, after putting it on the charger it spring back into life. Today however i experienced an even worse problem... My battery was around 55% and i was connecting my phone to my cars bluetooth and importing contacts to the cars console, suddenly the battery went from 55% down to 9% instantly! i was shocked and took a screenshot of the battery graph showing its gradual decline from 100% to 55% but not to 9% to highlight the sudden drop, the battery status on the top of the notification bar was showing 9% all of a sudden but the graph wasnt just to actually see the drop! after that drop in battery it only took about a 30 seconds for that 9% of battery to jump down to 1% again in an instant fashion, following this only a few seconds later it shut down.I was thinking it could just be a dodgy battery for whatever reason but after trying to charge my phone after this sudden crash from 55%-9%-Flat i was unable to charge it up. The phone would signify that it was charging but not giving me a percentage, it would show the charging animation (the animation you get when phone is off and charging) but would only last for around 3-5 seconds before shutting off again and showing the charging icon again, and then shutting off again and rinse and repeat on a loop without charging but attempting too and resetting every few seconds! So for about an hour i couldnt get it to boot/charger properly and i almost gave up, but i decided to try a different charger, i was using the 25w supplied charger but i switched to a 15w older one and the phone ran the charge animation again however this time it identified the battery was charged at 55% rather that it not showing any charge level and resetting and trying again as it did before, this time it went right to 55% and from here the phone booted up and is working normally again!
Im really not sure whats wrong, im starting a process to send the phone back but i really wish to know whats wrong with my device! if anyone has any clue to this strange behaviour please let me know!
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