Xperia Z5 not charging properly, random restarts and faulty battery indicator - Xperia Z5 Q&A, Help & Troubleshooting

I just had my Xperia Z5's battery replaced due to it bloating up. After two weeks, I noticed that the battery indicator isn't working properly.
It would go down from 100% really fast (even during standby - not using the phone) but stay around 30% down for a really long time. No difference in usage. Then it also started restarting on its own even during standby. I would check my phone and it would need me to input my pin saying its required after a restart. Another instance, I was still typing out a text message and it restarted on its own. The battery was around 60% before it restarted but after it turns on again the battery indicator showed that its at 40 something %. I don't think the battery would drain that much just from restarting.
Also, just today, it won't charge properly anymore. It will detect the charger, like it would make the sound when you plug it in but the battery icon won't change to the charging icon and the battery will continue to drain. When turned off, it would show the Sony logo then battery level on the screen but will stay at 0% or whatever % it was left at and will continue draining.
So my phone just died earlier and I just went to plug it in hoping it would still work. The battery was stuck at 0% for the longest time so I just went and left it for a few hours. Coming back to it, I noticed that the LED indicator is green. I pressed the power button and it showed 100%, then I tried turning on the phone. It still turned on, showing 100% on the battery icon and could be used like usual.
I can still use the phone, barely, but this issue is really annoying. I'm not even sure if the next time it drains it would charge again.
So far, I've tried:
using a different cable and charger
doing a factory reset
doing a repair via Xperia Companion
But the issue still persists...
Is there anything else I can do on my end to fix this?

You should replace your battery
Hello.
I'm sorry to hear that your Xperia Z5 got this problem.
Here're some personal experiences:
1.Just replace a battery for it.My Xperia Z5 had same issue last month:Its battery lasts for only 2 or 3 hours,and charges much faster than before.Then I think maybe the battery life loss too much,so I bought a battery from taobao(A Chinese Website),then everything's fine just as when I buy it.
2.According to your description,maybe the sub board(It's responsible for charging and data transmission)is broken too.You can find a used one at ebay.
That's all.I hope this message can help you.And...I'm a Chinese so maybe you can't understand my Chinglish(It means "Chinese English" )...Sorry for that.

Related

[Q] Charging and battery indicator

Hi everyone
My problem is.. my DS started to charge slowly.
Now it doesn't really charge slowly, If I check the voltage, I will get like 4220mv but as soon as it reaches that, the charging graph just goes flat.
If say I have charged it to 70% and it started going slow. i switch it off, place on the charger, and the lamp goes green. I turn it on, and it is showing 100%.
I have tried calibrations, diffirent kernels, wiping, factory resets e.t.c.
Another thing is that if I will run a v6 battery calibrator,it will show that actually I should have a 100% charge although a phone is showing only 70%.
So the summary: Phone charges normally when off (when recovery monitors charging), showing the correct voltage when on... But showing the wrong percentage if on charge.
Also sometimes if the battery is like 14% left. And I turn the phone off and then on again, it will show 22% bearing the same voltage as when it was 14%.
Question: Is there any way to tweak the battery indicator so it would show % values same as the v6 calibrator does it or is it a hardware fault, if yes, which part of it ?
This happens to me on my older (original) battery, but not my new one. I bought the second battery when this problem started happening. So, I think it's just a symptom of an old battery.
By the way, if you leave it on charge long enough, it will eventually jump up to 100%.
Other than this weird behaviour, it has no real impact on anything.
Sent from my Nexus 7
Thought so, mines been acting similarly lately, but strangely enough it seems to be getting better
I think I found out..
I actually purchased a new battery recently, because my old one was jumping like crazy and started discharging in a few hours..
This new battery I bought from a mobile repair shop.
It is a cheap chinese battery with no name, anyhow I just took it out to take a look at it...
And guess what, it sais 1200mah..
Can the phone be confused because of that ?

Z3 Dual battery levels jumps arround..

Hello everyone,
I've bought an used Z3 dual couple days ago,and after having it for some days now I noticed that the battery jumps around,for example from 88% to 50% then 32% then goes back to 88%..
That usually happens when I'm running heavy apps,like camera which caused a phone overheating as far as I noticed.
Anyways,Yestrday I fully charged the phone and when I plug it from the charger it does down to 50%,it stayed at that level for almost 24hours.Few hours ago the phone suddenly the phone turn off (while the battery was still 50%).But After putting the phone in the charger,the phone keep showing "charging icon" and turning off.It was like this for 30min and it is not charging at all..
Have anyone been in the same situation before ? What could be the problem ? and how would I solve it ?
Waiting your kind replies..
That sounds like the phone battery is literally dying.
Don't think that it is a software problem you could solve on your own.
You could try this though, doesn't hurt if you do the Method 1:
https://www.androidpit.com/how-to-calibrate-the-battery-on-your-android-device

Battery/Phone Shutting Down

Recently had to replace battery.
Phone was shutting almost immediately after it was disconnected from charger. Charging status when not switched on showed the battery kinda going in reverse. Phone was really odd as it would suggest the battery had 100% charge and then within minutes of disconnecting it was shutting down.
I tried a factory reset/refresh with no change. So I ordered a Genuine replacement battery off flea bay and installed that last Thursday.
Initially phone seemed ok, then wen a bit weird and shut down even though charge was like at 70% or so. Wouldn't restart until plugged in and then in shutdown mode the battery/charging indicator would show 0% and then very quickly showed 70%. Good bit though was it was going up and not down like before.
Fully charged phone overnight. It then seemed really good and lasted until Tuesday with 66% charge still showing. I had not installed FB or Twitter which made a huge difference. Then yesterday it just shutdown again. When plugged in showed 0%, within minutes back to 70% and then charged to 100% in the space of an hour or so.
So I am looking for any advice. Is this just calibration issues that the phone needs to get past. Is it possible the phone has corruption int he ROM.
I appreciate it might be a hardware fault but seems weird that the replacement battery is clearly showing a big improvement suggesting battery was EOL after 2 years use.
TIA
G
GougeM said:
Recently had to replace battery.
Phone was shutting almost immediately after it was disconnected from charger. Charging status when not switched on showed the battery kinda going in reverse. Phone was really odd as it would suggest the battery had 100% charge and then within minutes of disconnecting it was shutting down.
I tried a factory reset/refresh with no change. So I ordered a Genuine replacement battery off flea bay and installed that last Thursday.
Initially phone seemed ok, then wen a bit weird and shut down even though charge was like at 70% or so. Wouldn't restart until plugged in and then in shutdown mode the battery/charging indicator would show 0% and then very quickly showed 70%. Good bit though was it was going up and not down like before.
Fully charged phone overnight. It then seemed really good and lasted until Tuesday with 66% charge still showing. I had not installed FB or Twitter which made a huge difference. Then yesterday it just shutdown again. When plugged in showed 0%, within minutes back to 70% and then charged to 100% in the space of an hour or so.
So I am looking for any advice. Is this just calibration issues that the phone needs to get past. Is it possible the phone has corruption int he ROM.
I appreciate it might be a hardware fault but seems weird that the replacement battery is clearly showing a big improvement suggesting battery was EOL after 2 years use.
TIA
G
Click to expand...
Click to collapse
Same problem here i will try to install the oficial rom of xt890 if works i back here if not i don't know what to do
Sooo............issue is still present. Odd thing which I am unable to confirm, due to rnadomness of shutdowns, it that I think it is slowly learning the state of the battery as it originally was shutting down at 70% after 2-3 days on standby. then 66% hen 56%. I did a clear cache partition and a fresh install but still the issue was present.
Clearly the new battery is lasting longer than the old one, just the phone does not seem to know to reduce the charge indicator all the way to 0%.
Anyone any idea why this might be happening.
TIA
G
Just to add i'm having the same problem.
Symptoms started last week running the stock kitkat rom so i ordered and a fitted a new battery. Initially everything looked good phone said 100% left it over night and noticed it had shut off when i came back to it. Plugged it in to the charger and it said 0% so i charged back to 100%, booted up android and almost immediately it begins discharging rapidly, i would say within 15 minutes its back down to 0%.. I've done this a few times now even left it on charge overnight for 8 hours but its still discharging rapidly everytime. The craziest thing is even if it says 0% in android i can still boot in to recovery and flash away so clearly there is charge in the battery its just android thats out of sync.
What i've tried so far:
Different wall chargers/USB leads/Outlets
Wiped everything in TWRP and flashed CM11
Factory Reset several times
Various battery calibration apps
My next step is going to be trying RSD to flash the stock ROM but beyond that i dont know what to do.
I'm experiencing EXACTLY THE SAME ISSUE with my Razr i, replaced the battery and it's still discharging very fast
Eventually managed to resolve my new battery issue simply by fully charging and discharging several times. It started to hold charge after the 7th charge and after several more discharges it's now up to full capacity.

Z3 Battery Madness (1%/50%/100% Cycling constantly)

My battery life keeps bouncing between 1%, 50% and 100% and doesn't show anything else, you can be looking at the screen and you randomly see it flick between all three values and even more weird, the battery menu is no longer listed in the settings menu and I have no way of knowing what amount of charge my battery actually has.
This morning the phone went off saying low battery (whilst also saying 100%) and when I turn it back on it shows the low battery symbol in the centre of the screen and does not boot-up, great, the battery must be dead. I put the charger in and the red LED light comes on and battery low indicator come on for two seconds, then switch off and endless repeats no matter what I do..
I left it for an hour doing that and turned it on and used the phone for 30 minutes without any problem, then it turned itself off saying low battery, and started doing another loop of the low battery and red light in standby mode round and round again even though it wasn't plugged into anything. I pressed the reset button and after that I couldn't turn on as just a standard, battery low message.
I did a repair of the phone, which surprisingly was able to be carried out despite the fact that the phone wouldn't turn on because of "low battery" before I did it (which makes me doubt it is low) and the moment I turned the phone on after the repair it was still "Low Battery" and refused to turn on, which is somewhat strange bearing in mind it clearly had enough battery for a repair.
I left it for 4 hours charging and I turned the phone on and it operated for an hour in a factory reset mode no problem, however the indicator cycling was still going on. I plugged the charger in and the sound for charging was made, but the phone showed as not charging, despite the fact it made the sound that it is (I think it is actually charging but nothing to indicate ti is)
Again I go into settings and there is no battery menu there, if I search for it using the hourglass it tells me no battery data is avaliable. I search for Stamina mode and put it in Stamina mode and it refuses because just when I hit it, the battery reader says 1% and it says battery is too low. With some good timing I manage to press Stamina mode when it was on 100% and now it's in Stamina mode with 942 hours remaining,, the phone has been on for 3 hours now and now says 950 hours remaining.
Meanwhile the battery gauge continues to cycle 1%/50%/100% all of the time.
Has anyone seen this before?
I did not have this exact same issue, but Battery menu disappeared and battery would mostly show 50% (and very rarely the real data).
Got my battery exchanged now, everything back to normal now. Might be Sony used crappy batteries (though as long as they don't explode I'm somewhat happy).
I sent it back to Sony and I am now am about to go into a third week with no phone.
For the last week they have been waiting for stock to exchange the phone, since they have no stock (no joke) I am still waiting and they cannot tell me when they will get stock.
The fact a mobile phone company have no stock of phones, is pretty funny.

Galaxy Fold Z2 battery dropping to zero from 50%

Hey fourm, sorry for the long read but if anyone is technically savvy with batteries or voltages/electrical components please read! this might not be specific to a Fold but any device may suffer from what my device is suffering from.
I have recently had issues with my Galaxy Fold Z2 and it unexpectedly dropping to 0% charge, the first time this happened yesterday i was in an application and was switching from the larger display into the smaller one, upon closing the display the phone shut down and i wasn't able to get anylife out of the phone except a vibration when holding the power button, but nothing on the screen. I had about 35% battery at the time but all of a sudden it was at 0, after putting it on the charger it spring back into life. Today however i experienced an even worse problem... My battery was around 55% and i was connecting my phone to my cars bluetooth and importing contacts to the cars console, suddenly the battery went from 55% down to 9% instantly! i was shocked and took a screenshot of the battery graph showing its gradual decline from 100% to 55% but not to 9% to highlight the sudden drop, the battery status on the top of the notification bar was showing 9% all of a sudden but the graph wasnt just to actually see the drop! after that drop in battery it only took about a 30 seconds for that 9% of battery to jump down to 1% again in an instant fashion, following this only a few seconds later it shut down.I was thinking it could just be a dodgy battery for whatever reason but after trying to charge my phone after this sudden crash from 55%-9%-Flat i was unable to charge it up. The phone would signify that it was charging but not giving me a percentage, it would show the charging animation (the animation you get when phone is off and charging) but would only last for around 3-5 seconds before shutting off again and showing the charging icon again, and then shutting off again and rinse and repeat on a loop without charging but attempting too and resetting every few seconds! So for about an hour i couldnt get it to boot/charger properly and i almost gave up, but i decided to try a different charger, i was using the 25w supplied charger but i switched to a 15w older one and the phone ran the charge animation again however this time it identified the battery was charged at 55% rather that it not showing any charge level and resetting and trying again as it did before, this time it went right to 55% and from here the phone booted up and is working normally again!
Im really not sure whats wrong, im starting a process to send the phone back but i really wish to know whats wrong with my device! if anyone has any clue to this strange behaviour please let me know!
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Samsung Galaxy Z Fold 2 Questions & Answers

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