Sony Xperia Z5 Not Charging - Xperia Z5 Q&A, Help & Troubleshooting
So I bought my z5 in November, everything has been working fine, up until recently.... first I noticed after I charged it the battery was draining rapidly. like a % every few minutes, charged it from 100% and it died on me in less than 6 hours. Now I charged it again and the battery drain issue is still present. Now it won't even charge I pluged it into the phone it vibrates the charge light goes on but then it goes off and refuses to charge... Turned the phone off tired to charge it nothing, turned it on tried to charge it nothing, plugged it into my computer it vibrates, then nothing, it won't even show up on the computer:crying:
Seems a bad usb cable?
nope tried multiple cables it refuses to charge
ok unplugged it and re plugged it, now it is charging, but I can't go 5hrs without it needed to be charged from 100% last thing I remember doing was updating apps, but still that should not affect the battery and usb cable connection still won't show up on my pc, it's taking forever to charge and it's on quick charge
Factory reset
same problem even after the factory reset
a00r said:
same problem even after the factory reset
Click to expand...
Click to collapse
bad cable, i have this problem too yesterday, and it was the cable from my power bank.
boyaxnxtdoor said:
bad cable, i have this problem too yesterday, and it was the cable from my power bank.
Click to expand...
Click to collapse
I tried other cables and it refuses to recognize on the PC, also the battery cannot last overnight it drains from 100% to 0% in less then 6 hours, might as well RMA this crap or wait till marshmallow see if any thing changes, if MM doesn't drop by next monday I'm a RMA this sony crap
Charging the Z5 with a PC will charge slowly even with quick charge set on on pc..
But here's the interesting part that I have noticed. When you plug the device in to the usb on the pc and set the phone to charge only mode.. It charges damn slow. And I mean slow. But. If you plug the device in to the pc and set the device to MTP mode and just leave it to charge. The device actually charges a bit quicker.. I find it weird. But since usb output is 2Amps 5Volts, I use a 2.1Amp usb charging DC adapter and a thick usb cable and my device charges fast as he'll. 1% to 100% in 45 minutes to an hour.. But once a week I give my device a full charge (charge completely while device is switched off -usually when Im going to go to sleep I leave it over night).. Charging a phone when it's on only gives it a quick charge, hence why when you turn off the device even when battery shows 100% while it is on. The device only roughly shows around 70% - 80% charged, depending on device maybe even 90-95%.. So u can fast charge it, then turn it off and charge the remaining amount of battery while it's off.. Don't charge past 70% while you're using the phone. Or it Will get hot which can decrease battery life..
Hopefully this information was useful to some of you..
Have a great day guys
Sent from my E6653
Not charging any more
My Z5 does not charge any more. I tried different chargers and cables, that worked until yesterday, but now it´s not charging.
When I plug in the cable in the empty phone, the red LED on top goes on for a short time, the Sony logo appears, than the big battery symbol. But then it won´t charge. Any ideas?
I think i can remember getting yesterday an update from Sony. But I don´t what it was. I had just the Symbol for System/What´s new update in the icon bar on top.
ABAndi said:
My Z5 does not charge any more. I tried different chargers and cables, that worked until yesterday, but now it´s not charging.
When I plug in the cable in the empty phone, the red LED on top goes on for a short time, the Sony logo appears, than the big battery symbol. But then it won´t charge. Any ideas?
I think i can remember getting yesterday an update from Sony. But I don´t what it was. I had just the Symbol for System/What´s new update in the icon bar on top.
Click to expand...
Click to collapse
I downloaded the Sony Companion Software reflashed the firmware with that (connection and update worked) but charging is still not possible.
Doesn't make sense.. That sounds so odd. It probably is charging, but just not showing it??
Quite bizarre lol. Have you let the phone die completely, then recharge it and start it back up, after around 10% charge??
Another alternative, use a third party app to calibrate the battery (if youre able to boot in to the os that is).
Removing the battery is another method (requires opening the device)
Last method I can think of but im not sure if it will do anything is to hold down the power & vol + & vol - keys altogether until device vibrates 3 times (while plugged in to a charger) keep holding all 3 keys until the phone vibrates (power cycles) 2 more times (3 vibrates followed by another 3 fast vibrates)..
So like.. While holding all keys, phone will vibrate once.. Then it will vibrate 3 times(rapidly).. Keep holding all keys.. It'll vibrate another 3 times (rapidly).continue holding all keys for 1 more cycle of 3 rapid vibrates, then only let go of the vol down key, but keep holding vol up and power key for another 10 seconds (or until you feel 2 more power cycles of 3 rapid vibrations (6 in total). Then leave device off. Observe the charging icon see if it charges..
Good luck
Sent from Sony Xperia Z5 E6653
Same happened to me, I have tried more than 5 different cables, which charge other devices no problem, I connect my phone it shows the red light indicating its charging, shortly after it goes off, the battery sign when the device is off only shows the battery sign, and doesnt move, last night i plugged it at 5% and left it charging all night, next morning it was still 5%, the second i unplug it it will show me the low battery indicator, however when i plug it, it dissapears but it doesnt show the charge sign indicating its charging, whats weird the battery wont drain neither charge. help anybody!
fyi its not the cable!
sac22 said:
Same happened to me, I have tried more than 5 different cables, which charge other devices no problem, I connect my phone it shows the red light indicating its charging, shortly after it goes off, the battery sign when the device is off only shows the battery sign, and doesnt move, last night i plugged it at 5% and left it charging all night, next morning it was still 5%, the second i unplug it it will show me the low battery indicator, however when i plug it, it dissapears but it doesnt show the charge sign indicating its charging, whats weird the battery wont drain neither charge. help anybody!
fyi its not the cable!
Click to expand...
Click to collapse
i have all the above problems too someone please help us!
A little Help for you guys
I have had same problem exactly, phone seemed dead after getting same charging problems, do hard reset (lock button + Vol up button) for about 20 secs i think, i got a blue light now, nothing else but better than nothing. will update if i get any progress.
---------- Post added at 08:31 PM ---------- Previous post was at 08:12 PM ----------
pressed the manual off button next to sim card with skewer, now i get a rotation of the sony screen, needs charge screen with battery and lightning and sometimes get a red light in the top right.
For anyone experiencing these issues, please clean the usb port with a needle. I was having the same problems and noticed there was a lot of dust and fibers in there from my pockets. The micro-usb also stays in a lot better!
I held down my power button, volume buttons and let it vibrate three times. It worked! Apparently it had been charging just something was off with it.
This may help others,
My neighbor's sony turned off on 1%, and does not want to charge, it gets warm, and when I plug the charger, the led turns red, then green and then it turns off with no signs of charging.
I tried the Power+ Vol Up trick but it did not work,
what worked for me is the following:
plug the charge cable, and as soon as the led turns red, plug and unplug the cable rapidly untill the screen turns on, then keep it plugged, this should trigger the phone to continue charging.
PS, try to avoid letting the battery reach 1%, sometimes the battery depletes without the backup needed to trigger the charging state, and on some phones like the htc sometimes causes the onboard storage to break, which will cost you a new motherboard!
Related
[Q] 4 orange lights
My phone won't boot I left it off and charging Now if I try to boot it nothing happens If I plug in the charger there's 3 slow blinking light them a fourth one which is about twice as long then it repeats once then stops Is it bricked or something please help
no not bricked. did you let your phone die before charging it?
take the battery out for about 10 minutes or longer, then put it back, plug the charger, just let it. then turn it on after few minutes. happens to me all the time.
Uhh my battery just broke its producing 2.4 volts instead of the needed 3.7 volts my phone is fine I tried my brothers battery from a G2 turns if you can get the contacts to line up a sensation will work fine on a G2 battery it doesn't fit but oh well
Had this problem. I just left it. Will stop eventually.
Have you tried leaving it on charge with the orange light blinking for a while? It may just be completely drained, and after a while stop blinking whist charging. If I drain my battery completely (when conditioning battery), when I first plug the charger in the orange light flashes for a minute or so before staying on constant. It only does this if I completely drain the battery, so maybe try leaving it charging for a few hours and see if it charges up? cheers
Is this normal?
So the power button of my nexus is not working, I tried to turn it on with the removing/inserting battery while plugged to a USB cable. Initially, I still see the battery charging animation while the phone is off and connected to the charger. After I removed/insert the battery for the 3rd time, nothing come on the screen anymore. I also noticed that when the phone is plugged in for a while(more than 20 minutes), the phone itself get hot but the battery does not. Can someone please give me some clues what might be the problems?
[Wrong Forum]Stock HTC One X+ turning on, but not charging since full drain.
I read loads of similar issues, but mine is a little different: I heavily used my stock-rom, unrooted phone today, recorded long videos in Full HD, when I got back home, I had 18% battery, plugged it into my computer's USB to get the videos (unaware of the issue of insufficient current on USB ports) and windows did not recognize it. I then unplugged it planning to plug it into the wall socket, and when I woke the phone, it died on my arms A little annoyed, I plugged it into the wall socket, and got the slow, orange blinking LED, and was not able to turn the phone on. After 30 minutes, the LED stabilized and it seemed to be charging (while off), so I left it there for another 20 minutes. When I tried to turn the phone on, it worked, normally, but showed 2% battery life remaining. I had Wi-Fi on, but normally it wouldn't be an issue, so I left it charging for another 20 minutes. I then woke the device and it showed 1% battery left! While plugged in! I tried to wake it and it died again. I left it there for an hour or so, turned it back on, 6% battery left, I then turned Airplane Mode on so it would charge faster. After 10 minutes in Airplane Mode, it still shows 6%. It is not charging, I'm using the original HTC charger and cable. It seems like it is not charging at all when on, and charging VERY slowly when off. Tried a few tricks I read online, such as holding the volume up + volume down + power button for 2 minutes, but all I got was a steady flashing recovery screen, which says my battery is too low for flashing. So the difference between mine and other posts is that my stock phone is turning on, but not charging anymore. If I turn Airplane Mode off, it drains itself even while plugged into the charger. I'm really looking for a solution for this, instead of simply returning it (it's more than one year old, and I bought it overseas) or buying a new phone. EDIT: Batter Widget app showed Charging Speed: n/a. Testing says battery health: good, 3666 mv, "charging" status
You're in the wrong forum, this is the Evita (One XL) forum. Sent from my Evita
timmaaa said: You're in the wrong forum, this is the Evita (One XL) forum. Sent from my Evita Click to expand... Click to collapse I do apologise. Submitted it to the right one. Thanks.
Please use the report button so we can move it to the right forum without creating a second thread. Thanks Jmz
[Fix] Recover Dead Battery [Fix]
According to Motorola Mobility, the solution to a fully discharged battery not restarting is to plug it in to charger and press & hold the power button for 18+ seconds, when the battery should resume charging.
how long to discharge it ? how u discharge it ? just leave the phone for whole day without plug the charger ?
REad the offocial documents qhistimie said: how long to discharge it ? how u discharge it ? just leave the phone for whole day without plug the charger ? Click to expand... Click to collapse Official document at https://motorola-mobility-en-in.cus...id/97535/p/30,6720,9050/reg/668234/kw/battery What is the expected behaviour for charging a unit with a deep discharged battery? Immediately after plugging in a charger the white notification LED will turn on. This LED will turn off, when the battery is charged to a sufficient level to power the display (could take up to 10 minutes before the display turns on). Tapping on the power key will wake up the display and the phone will display the "lightning bolt" icon over the battery meter. The display will time out, but charging will continue. Phone should remained plugged in (at idle) for up to 5 hours for a full charge. It will take longer, if phone is in use.
Thanks. can boot on already.. :good::good: devmgs said: Official document at https://motorola-mobility-en-in.cus...id/97535/p/30,6720,9050/reg/668234/kw/battery What is the expected behaviour for charging a unit with a deep discharged battery? Immediately after plugging in a charger the white notification LED will turn on. This LED will turn off, when the battery is charged to a sufficient level to power the display (could take up to 10 minutes before the display turns on). Tapping on the power key will wake up the display and the phone will display the "lightning bolt" icon over the battery meter. The display will time out, but charging will continue. Phone should remained plugged in (at idle) for up to 5 hours for a full charge. It will take longer, if phone is in use. Click to expand... Click to collapse
if nothing else works just plug the phone to a charger and hold the power button for at least 2-3minutes. the white led should blink a few times. after that leave it charging for an hour and than turn it on by pressing the power button. this was the only thing that worked for me.
Fixed Faced the same problem, the phone had ran out of charge completely and and switched off. Plugged it in to the wall charger but that wasnt of any help. Connected to my laptop and same result!! Wont Charge! Held the power button for about 2-3 minutes and the LED flickered 2-3 times and the 0% Battery screen showed up. Showing the same screen at the moment. Hopefully its charging.
karan25591 said: Faced the same problem, the phone had ran out of charge completely and and switched off. Plugged it in to the wall charger but that wasnt of any help. Connected to my laptop and same result!! Wont Charge! Held the power button for about 2-3 minutes and the LED flickered 2-3 times and the 0% Battery screen showed up. Showing the same screen at the moment. Hopefully its charging. Click to expand... Click to collapse Thank you for this advice - I followed it and it worked. I had my Moto G plugged in for hours prior to trying this with no success. When you press the power button, 18 seconds probably won't be long enough so keep holding the power button. I had to hold the button for around 3 to 4 minutes but it worked eventually.
It Works!! Thanks!!! karan25591 said: Faced the same problem, the phone had ran out of charge completely and and switched off. Plugged it in to the wall charger but that wasnt of any help. Connected to my laptop and same result!! Wont Charge! Held the power button for about 2-3 minutes and the LED flickered 2-3 times and the 0% Battery screen showed up. Showing the same screen at the moment. Hopefully its charging. Click to expand... Click to collapse Oh!!! I almost got a heart attack I guess . Because, Moto-G was the only smart phone that never gave me any trouble. Even my Samsung Galaxy 3 LTE gave a lot of headaches . When this acted dead, I was really upset. Your solution worked fine I guess. Screen just appeared. Still on 0%, but apparently it is charging now. :laugh: Thanks Karan. Your solution is the best. Costs nothing :angel:
I had the same problem, but at least for me the above trick didn´t work. The phone simple dind´t boot, or display any notification light. I left the phone over night at the charcher and nothing... Tried multiple chargers, computer ports, laptop ports, etc etc, and still nothing... Then I went and read online a little bit more about lithium ion batteries and found out that the trick is to let the phone of the charger for a couple of hours (for me was about 5 hours) and then the phone will reconized the phone. Hope this helps someone in the same situation. (If the press and hold trick dind't work).
Worked ! I bought moto g yesterday ,I faced the same problem which scared the hell out of me! But after power key for longer time ,now the 0% battery is displayed ! Damn relief ! Hope it's charging now !:fingers-crossed::fingers-crossed:
Moto G dead after deep discharge Hi, my first generation moto g is dead. Continuous notification lights get on when I plug the charger. Please note that notification light is neither blinking nor getting off. Tried everything which is mentioned here but no luck so far. Please help. Nitin
Same here Gesendet von meinem SM-G800F mit Tapatalk
I had same problem - when the charger was plugged in the notification light shone continuously. I fixed this by opening the set, removing the battery (there are nice videos explaining this in youtube) and recharging it using external charger in a repair shop. Once it was charged for about an hour, plugged it back in, was able to boot normally and charge it normally. However, since this incident, I have found that the battery life has decreased drastically. I now only have 8 hours of battery life after full recharge, even when I put the phone to sleep. For instance, if I charge the phone to 100% before going to sleep, the battery is down to 30% when I wake up! Has anybody had this problem?
My Moto G2, when plugged in powersocket, keeps on rebooting from Moto logo screen, but when plugged in USB port of computer can get to fastboot menu and shows battery charging but removing it shows zero. and it does turn on by factory mode and shows the lighting bolt of charging, but is not getting charged. also phone testing menu by *#*#4636#*#* shows battery health is good, but is not charging. can any one help.
seapoint said: According to Motorola Mobility, the solution to a fully discharged battery not restarting is to plug it in to charger and press & hold the power button for 18+ seconds, when the battery should resume charging. Click to expand... Click to collapse i tried it is not working..what to do help me
Thank you seapoint said: According to Motorola Mobility, the solution to a fully discharged battery not restarting is to plug it in to charger and press & hold the power button for 18+ seconds, when the battery should resume charging. Click to expand... Click to collapse My phone is started charging thanks rajkumar ---------- Post added at 08:38 AM ---------- Previous post was at 08:36 AM ---------- devmgs said: Official document at https://motorola-mobility-en-in.cus...id/97535/p/30,6720,9050/reg/668234/kw/battery What is the expected behaviour for charging a unit with a deep discharged battery? Immediately after plugging in a charger the white notification LED will turn on. This LED will turn off, when the battery is charged to a sufficient level to power the display (could take up to 10 minutes before the display turns on). Tapping on the power key will wake up the display and the phone will display the "lightning bolt" icon over the battery meter. The display will time out, but charging will continue. Phone should remained plugged in (at idle) for up to 5 hours for a full charge. It will take longer, if phone is in use. Click to expand... Click to collapse My bricked phone started charging Now I can reflash Thank you rajkumar
Hai...i am using moto g3. Suddenly my phone didnt charge some times..Now it only charges while in switch off condition only...and it will take long time to [email protected]% per hour....what is the problem....Battery??? or Chargr port???? pls tell me...........
nitin.dhamu said: My Moto G2, when plugged in powersocket, keeps on rebooting from Moto logo screen, but when plugged in USB port of computer can get to fastboot menu and shows battery charging but removing it shows zero. and it does turn on by factory mode and shows the lighting bolt of charging, but is not getting charged. also phone testing menu by *#*#4636#*#* shows battery health is good, but is not charging. can any one help. Click to expand... Click to collapse The Same thing happened to my moto g turbo edition . It won't power on without getting plugged in to the charger and only boots when its boot through factory mode . I have also observed when in factory mode the phone is running on the charger and the battery isnt charging ? What should I do ?
Help ! Moto G 2014 Dead Battery. No recovery is installed, no system.img is installed. When I plug it in the screen(attached) appears. When I long press power button, fastboot opens, but battery remains low even if I charge for a long time. Unable to flash any recovery.(Error: Battery Low). Please Help ?
sleep of death or sth else?
Hi there, so apparently my phone battery died today when my phone fell under my car seats. tried to charge it at work but only had a charger <1A, thought that was too less because it wouldn't move from the 1% screen. at some point i noticed it wasn't really charging no matter the charger.. tried some tricks from this and other forums. right now it will display the 1% screen when plugged in but the LED is not lit. i can power it up but ofc with a low batt like that it will vibrate briefly and shut off after like 10-15 secs. pressing vol+ and power button leads to vibrating 3 times and seemingly soft reset, i can plug it in after that and the LED is lit red for charging, but will stop after like 15-30 minutes (1.5A charger) and display 1% screen again. yellow switch, do i hold that one down 5-10sec with or without any charger plugged in? as said, without pressing anything after soft reset now i can briefly press power and the screen shows it's "stuck" at the 1% screen, after being plugged in for like half an hour, after the first 15 mins the red LED went out. i'll leave it like this over night but don't have much hope, think it aint charging without the red LED lit? any input on how i can reboot this thing properly without loosing any data on my phone is greatly appreciated! oh and i also read the battery cable/contacts inside can be disconnected.. as said the phone fell down in the car, could that be a problem with the symptoms i'm seeing as well?
quick update, let it plugged over night and in the morning it was still showing 1% and no LED. unplugged it and pushed yellow button for 15 secs, with no reaction. let it sit some minutes and plugged it again, red LED for some secs, then 1% screen and no LED again. came back after an hour and it shows 30% charge and boots up! however, no charging LED whatsoever and once booted, it doesn't charge any more (no charging icon anyways). turned the phone off again and will try to charge it that way.. still seems strange whatever is going on here. any input?
I hope someone who knows more about this issue comes by to help you! All I think of to ask is if your phone is maybe only charging when the display is on? I have a GPD XD that won't charge if the display is off, it can be plugged in for hours and the battery won't increase. Found that out with a charger that lights up... so I have set it to daydream when charging and it charges that way. I don't know if this will help you at all, if maybe your device is sleeping a little TOO deep :laugh: