Purple stripes / ghost screen - ONE Q&A, Help & Troubleshooting

Hi,
A few weeks ago a minor horizontal flickering black pixelline occurred on my screen. I thought it would resolve itself, but it only got worse. After a week a second pixelline started to show up just under the first one. But the real problem started yesterday, out of the nowhere my screen started to act very strange. The screen is showing purple stripes, delay and lag. As you can see in the pictures not the whole screen is "broke". The issue starts from the first pixelline that occurred to the bottom of the device.
I'm not sure whether this is a software or hardware problem, but I tried everything software related to fix the issue. Tried factory reset, switching kernel and switching different roms and older cm11s. The issue started before I was rooted. I also never have dropped my phone and it never suffered any kind of water damage.
I issued a RMA ticket, I hope they respond fast or that somebody maybe knows a solution. It’s unbearable to use my phone
This is a thread with a similar issue but I haven't found anybody except for us that is experiencing this issue https://forums.oneplus.net/threads/screen-as-purple-stripes.207051/

vuurvretertje said:
Hi,
A few weeks ago a minor horizontal flickering black pixelline occurred on my screen. I thought it would resolve itself, but it only got worse. After a week a second pixelline started to show up just under the first one. But the real problem started yesterday, out of the nowhere my screen started to act very strange. The screen is showing purple stripes, delay and lag. As you can see in the pictures not the whole screen is "broke". The issue starts from the first pixelline that occurred to the bottom of the device.
I'm not sure whether this is a software or hardware problem, but I tried everything software related to fix the issue. Tried factory reset, switching kernel and switching different roms and older cm11s. The issue started before I was rooted. I also never have dropped my phone and it never suffered any kind of water damage.
I issued a RMA ticket, I hope they respond fast or that somebody maybe knows a solution. It’s unbearable to use my phone
This is a thread with a similar issue but I haven't found anybody except for us that is experiencing this issue https://forums.oneplus.net/threads/screen-as-purple-stripes.207051/
Click to expand...
Click to collapse
That's definitely either a faulty LCD panel or a faulty phone/logic board. You will have to wait for the RMA.

Hi I am facing the similar issue,, did your issue got resolved, please let me know... as I went to service center and they told me that the screen needs to be replaced and that will cost Rs 8000.

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Has anyone else noticed a flickering issue at the bottom of the screen on the AT&T Fuze? After being turned on for a while, my fuze begins flickering at the bottom, then if I slide out the keyboard, it will not completely redraw at the bottom area, leaving the "phone" and "programs" soft buttons stuck there in a ghost like image.
I have already exchanged this fuze twice, making it my third unit with this issue. The build date it 10/07/08.
As of now I'm planning on keeping it for around two weeks then exchanging it again for a unit with a different build date. Hopefully that unit will not have the same issue.
So has anyone else had similar issues?
I've had a similar issue where the onscreen keyboard will not open, in fact the icon for the keyboard disappeared and pressing in its position on the bottom bar caused the icon to flicker. As I was trying to type at the time I just opened the keyboard and finished however I did not experience the redrawing that you mention. What I was able to do was correct the issue but I don't recall how exactly.
Mine just started it today. It's like burn in almost, I can see the "calender" and "contacts" text behind other programs and it fades out. Any ideas?
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This is now happening to my Fuze as well. I just returned my first one yesterday because the bluetooth could not pair to any headsets. Now the screen flickers. I really want to love this phone, but what's up with this?
Found that if I turned the device off for an hour that cured it and it hasn't returned. Don't know if I could turn it off for shorter than that and it might work ok.
Cool, I'll try that. The issue did seem to get worse as the screen warmed up. When I left the screen off for a while the problem went away.... but then came back again. I will try shutting the whole phone off overnight and see if that helps.
I'm not seeing those issues on mine at all. I've had it about a week now, and the Build Date is 10/20/08.
This happens to my Fuze as well occasionally, usually itll go away when the screen is turned off for a little bit.
I just looked at the build date and mine is 10/07/08 also. Gonna wait a couple weeks to exchange mine too.
I bought mine at Amazon, and it has a build date of 10-20-08. I am having zero display problems with it, if that helps any.
i noticed this thread has been off since december 2008.
i recently bought mine yesterday and have been having this problem this morning.
my guess is that it's a hardware flaw since if i use MyMobiler to show the screen to my PC it's displaying correctly.
has anyone been able to locate where the problem is?
e.g. changing the LCD totally fixed it but not able to claim warranty for this?
and does the build date really matters? or you guys simply mean a flawed batch of products? how do you check the build date?
another of my finding, my leather case is still very tight, so if i use it quite long, it will develop the problem. if i let it out of the case for about an hour or so, it will heal itself.
i know at this point it's okay coz it's self-healing, but it would be better if i can completely solve this problem.
thanks in advance for any comments and suggestion.

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I've had this for a couple days now, and I've noticed that when I turned on the display after it's been off for a while there are a bunch of vertical lines corrupting the picture. This has happened twice and they go away after using it for a while. Anyone else having this problem? I'm thinking I'll need to get it replaced, but with no stock available that'll be a problem.
I concur that I have the same issue. I usually notice this first thing in the morning when I turn it on for the first time after its overnight charge.
At first I thought it was the live wallpaper but no, it does instantly disappear if you launch the browser though. Otherwise it usually goes off after 20-30 seconds of use.
Either way, it certainly seems to come into effect after a prolonged screen off/standby period.
Of course since I posted this it hasn't happened again, hopefully it's just part of the break in process.
I suspect it's a software problem since it goes away and doesn't occur when the tablet it switched off and then on as it only occurs after wakeup from standby.
I've also noticed if you wake it up and see the corruption lines, send it to standby then wait 2secs then waking it up again seem to make the lines disappear.
Anyway this has happened from day 1.
i also have this issue
I've raised a support ticket with ASUS regarding this in the hope of them fixing it via a software update if it is indeed software problem. So I suggest you guys do the same if you haven't so they realise it's not an isolated problem with a couple of transformers.
I doubt it's a software issue, but I'll try setting it to standby for a few seconds like you said the next time it happens.
ASUS support got back to me and asked me to try and do a factory reset, did it with no improvements.
They also said if it doesn't work, then I should send it to my local ASUS service centre. Since there are still stock shortages I'll put up with it for now and send it in for repairs/replacement in a month's time.

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I recently bought a new digitizer for my Xperia M from parts4repair.com and after I changed it, it worked fine. Next day I encountered a problem. The problem was that if I use phone for about 30 seconds, the digitizer freezes and I have to take out the battery to use the phone again. Although the touching of this digitizer is great.
I tried to make factory reset to see if it was software problem but it's probably hardware problem. I also tried using it in different conditions like warm and cold places. In cold places I could use it for more than a minute but in warm place it only takes less time for digitizer to stop working. So I think heat might also influence it.
Maybe someone has encountered similar problem and knows how to fix it
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There is no display in fastboot mode either?
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I'm not trying to hijack the thread, but I thought it would be easier to post in here since I seem to be having a similar issue. I can't figure out if it is software-related or hardware-related.
I recently updated my Nexus 5 to Lineage OS 14.1 (11/7/17) and my screen began glitching. After an indeterminate length of time, my screen starts bugging out - the touchscreen won't register any touches, pixels get glitched and then it usually goes black. Sometimes the display will reset itself, and other times it will stay just black. Now the odd thing is if I force a reset by holding the power button down, I can get it to reboot and usually it fixes the issue... briefly. I've noticed sometimes however that even the boot animations will glitch out too, but by the time it gets to my home screen it's just fine, again for an indeterminate amount of time
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I have had the same screen burn in issue so i got my screen replaced from lg service centre in warranty in July, but now after around 2 months the issue again pops up sometimes in the new screen too, though less than earlier.
In my experience it occurs when you use your screen for a really long time like me( my sot today itself is 9h6m) and when the phone overheats ( you can try it by running benchmarks, the shadow appears after few minutes of running)
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Bcoz replacement of the screen is not a solution definitely.
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