Strange issues: Wifi, SMS, Voicemail... Related? - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

I've been having some strange issues on my phone over the past few days. Just to preface, I'm not rooted.
1) Every few seconds, the Wi-Fi will drop and switch to 4G, but then will reconnect to Wi-Fi. So far I have only noticed this on my home network.
2) Some outgoing text messages are being marked as "not sent", but the other party is in fact receiving them (I found this out after sending my roommate the same text 4 times)
3) Voicemails are not showing up in Visual Voicemail.
4) Battery is dropping at a quicker rate than usual; also taking more time to charge.
I can't help but wonder if all these things are interconnected.
I just tried an anti-virus check, but that did not help. The only solution I can think is to do a factory reset, but I'd rather not lose all my data (and at this time I do not want to root my phone, so no Titanium Backup).
Any other thoughts?

Non Root Back-up
fezzle said:
I've been having some strange issues on my phone over the past few days. Just to preface, I'm not rooted.
1) Every few seconds, the Wi-Fi will drop and switch to 4G, but then will reconnect to Wi-Fi. So far I have only noticed this on my home network.
2) Some outgoing text messages are being marked as "not sent", but the other party is in fact receiving them (I found this out after sending my roommate the same text 4 times)
3) Voicemails are not showing up in Visual Voicemail.
4) Battery is dropping at a quicker rate than usual; also taking more time to charge.
I can't help but wonder if all these things are interconnected.
I just tried an anti-virus check, but that did not help. The only solution I can think is to do a factory reset, but I'd rather not lose all my data (and at this time I do not want to root my phone, so no Titanium Backup).
Any other thoughts?
Click to expand...
Click to collapse
Heres a link to a PC program that will back up your phone (Via ADB ) without being rooted. You will need the Samsung drivers installed on your pc and thats it.... You don't need to install ADB on your PC as all the files come in the zip file you download from the link...
Link: http://veselinromic.pw/SimpleADBBackup/

Related

[Q] How can I fix a G2 stuck in "Upload Mode"?

I have a non-rooted, stock G2 (on T-Mobile) running Android 2.2.
Every day, as many as twenty or thirty times per day, the phone gets stuck in "upload" mode. The data icon shows that data is uploading (or trying to) and I am unable to use any data-related services (whether tethered or on the phone itself). When it happens it can last anywhere from 10 seconds to 5 minutes. The only way I can forcibly stop it is to completely shut down the radio by toggling airplane mode off then on, forcing the phone to reacquire a data signal.
I've tried resetting the phone to factory defaults, deleting every app, reinserting the SIM card, and even formatting the SD card. Stopping running processes doesn't affect the issue, nor does implementing a task killer to kill extant apps. I also don't have any reliable way of tracking how much data *might* be getting sent (where ever it might be going). I've toggled off background data, syncing, GPS, network location, etc. Anything user settable that could potentially impact data has been switched off, to no avail. But, even with those settings on, I've never (in the past) had them completely usurp my data usage by locking the mobile data into an upload state.
My three main concerns are that 1) I can't reliably download apps, check mail, send pics/videos, or other data-related processes. 2) I'm concerned that if something IS uploading, it may be uploading a LOT and adding to my 5GB per month throttle-cap on T-Mobile. 3) I don't know WHAT is being sent, or WHERE. For all I know it could be sending my private data and contact info to an unknown third party.
I've ended every endable process and killed or uninstalled every app possible. I can't seem to remove bloatware without rooting, which I'm not yet eager to do as this phone is less than 60 days old, and I'm otherwise very happy with it as is.
Any suggestions or recent information as to why this is occurring? I have seen a similar thread for a different phone (Incredible), but it was from over a year ago and there were no solutions (other than flashing a new ROM). I'd like to stay stock, at least for a while, but if there is no other option and the Gingerbread OTA doesn't resolve this issue, then I may very well go to CyanogenMod (which I was happily running on my previous phone, the G1).
-Mark

[Q] Rooted DInc picture messaging problem

I recently installed Wildstang's 4.0... ROM on my Dinc phone. I now seem to be having problems with sending picture messages. Anyone know why that might be?
Here are the details:
1. formatted and installed ROM update as per Wildstang's instructions.
2. incoming/outgoing messages working fine.
3. noticed a few days later that sending pictures via mms doesn't work (they just sit there). I can receive picture messages.
4. Call VZW. Dance around the question, "is this a rooted phone?"
5. They continue to help, ask me to do a Restore to Factory.
6. Did Restore to Factory, picture messages work...browser and a number of other apps do not.
7. Format phone and re-install ROM as per #1.
8. Picture messages work sending and receiving.
9. One day later I notice my pictures stop sending, I can still receive.
The only thing I can think I may have done to break the picture sending part is I used Titanium Backup to uninstall several VZW bloat apps which I had uninstalled in the old 2.xxx ROM (Actually, on that version I did it through ADB Shell and command line).
10. redid step #1.
11. Restored only my Google Market apps and left all VZW bloat alone using Titanium.
12. Now I can't even get my phone to send pictures at all (get the "failed to send" error). I have been able to send/receive normal text messages all along and I have been able to receive picture messages all along.
Any thoughts or insights into what might be wrong? I'm mildly suspicious that there is a bit of a conspiracy going on with VZW because coincidentally, they told me the other day that my contract is up for renewal and I should look to upgrade my phone It's so very odd that I have had my phone for 2 years with zero problems like this and now when it comes time to extending my contract that problems begin to occur...hah!

SMS Not Working Without Data/WiFi

I have a stock Galaxy S5 from Sprint and recently came across this issue where SMS will not send unless I'm connected to WiFi or have data on. I've never run into this issue before and searching online has only brought me to people having issues specifically with data ON. I have a data limit on my plan so it's usually off unless I need to check emails or something important when I'm not home but texting has never been an issue for me until two days ago. They just sit in limbo of trying to send for at least 20min before I get an error "Message Not Sent" and it's infuriating.
I've tried some of the fixes others have suggested when their issue was with data being on but nothing worked. I resorted to a factory reset and I still have this problem. It will work after a restart but only for a short time. It hasn't been dropped, it hasn't been worked on in the past, opened up, rooted, or any other sort of thing that might have contributed to this issue. I thought it had something to do with this roaming message I used to get about "data being off due to leaving the home network" but I've never messed with my roaming settings and this message would happen before I've come into this SMS issue.
TL;DR
Data/WiFi off = no SMS

NO connectivity even after factory reboot. Big problem, need help!

Sprint Samsung Galaxy S6 G920P.02
Android 5.1.1
Rooted, No ROMS
I am very, VERY confused. This makes absolutely no sense to me. I believe my phone is just fried but I will find out when I take it into the sprint store tomorrow. I will most likely get a new/replacement phone but they will have no idea what caused the problem and I need to figure out how this happened so it won't happen again. I'm also very curious as I don't understand at all.
The problem: It started with me not being able to connect to the internet on ANY of my apps. No crashes or anything, just no connectivity to the internet. Calls and SMS still worked like normal. After calling sprint support they told me dial ##72786#, which then just simply broke calls and SMS. Now NOTHING works.
What caused the problem: This is where I am most confused. I was trying to setup a VPN (purevpn, to be exact) on my Xbox One. In the process of this, I was modifying my router settings on my Windows 8 PC, plugged in a 2nd router, and constantly turned the wifi off and on. I was using my phone to test if the wifi was still working. (e.g. going to google.com on firefox or launching clash of clans...literally that was it) The only thing that I can think may have messed it up was a step in settings up the VPN. On my computer, after I installed the purevpn software I located myself to "Network and Sharing Center", then clicked "Adapter Settings", then clicked on "Pure VPN", then "Sharing", then checked the box "Allow other network users to connect through this computer's internet connection", and lastly from the drop down menu, selected "Local Area Network." This allowed all devices on my network to use the VPN. Somehow this messed up my phone that hard?
See image below for clarification:
i.imgur DOT COM /cnAmC6h DOT PNG
Steps I have taken to fix this: I tried rebooting my times a million times. Then I cleared DNS cache in firefox and tried to connect. Then I tried hard rebooting my phone to flush DNS cache. Then I called sprint support, who told me dial ##72786#. After dialing this, calling and SMS DO NOT WORK. "Hands free activation" starting running after dialing that number and fails to work everytime. When I wasn't able to call the phone rep back, I used the sprint online chat support. I told the online rep what happened, and they assured me the only way to fix this was to factory reset my phone. As frustrated as I was, I did it. After the factory reboot, my phone STILL CAN'T CONNECT TO ****. Exactly how it was before the reboot, except I lost all of my stuff. I have done countless google searches and am clueless and need help.
Google will push all your stuff back to the phone after you log into your account. But you'll need the internet for that.
How did you get root?
quatzar said:
Google will push all your stuff back to the phone after you log into your account. But you'll need the internet for that.
How did you get root?
Click to expand...
Click to collapse
I really don't remember, It was months ago. I paid $30 for it though and have never had issues with it.
Just brought it into a sprint tech store and they fixed by putting in a fresh sim card, reseting the phone, cache, dns, and everything they could reset. After that did not work they flashed an updated version of my phones software on the phone, which removed the root , and fixed the issue.
I explained what I did to all of the employees in the store (I was the only one there) and they were all as clueless as me.
Does anyone know what could have possibly caused this?

Op 7 pro tmo

First this is a rant, and I have seen multiple threads with some of the same problems.
1. Day one (right after unboxing) when I first powered on the device, I could not hear the other person on the phone. I tried calling multiple times, I even called on facebook messenger, they could hear me, but I could not hear them. The only way for me to get around this was to reboot my phone. This went away for a little bit, but has been happening again and again more frequently now.
2. BT will randomly switch from headset/stereo to phone speaker without any warning. Just a simple swap from talking to someone over BT and then thinking they hung up or disconnected, only finding out that it decided to swap from BT to phone. Incredibly annoying, and I have even lost some business calls from it.
3. Stock messaging app does not work. It wont send or receive messages. I have to use another 3rd party app to send and receive my text.
4. I am constantly getting notifications that there is a problem with getting my voicemails. Now I lose calls due to the BT failure, and now I do not get the voicemails when they try to all back.
5. Apps will not install. It will download them but it freezes at the install portion, I have tried clearing everything-cache and what not, and only way to get around this is to reboot the phone again. really annoying when I want to install an app, I have to reboot my phone. Although I have had the same problems with my Note 8, So it is most likely a google issue.
Any one have any ideas on these? I am going to try and talk with TMO but odds are they will tell me to do a system reset.
Thanks.
Have you tried reflashing stock and a factory reset?
I would also suggest the factory reset.
However, I have been having issues with the play store this evening installing apps just as you mentioned. Cleared the cache and rebooted, everything installed fine then.

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