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I'm on the verge of buying a Nexus S but I am now reading about many freezing issues where the phone loses all responsiveness after the backlight goes out on occasion - the only solution being to pull the battery and reboot, only to have it happen again.
This thread shows that some people are returning their phones to Samsung and are seeing a fault diagnosis of 'bad BGA' and a fix of 'PBA replaced'
Original Problem:
Technical Inquiry
Phone Freezing / Locked U
Freeze/Delay Between Menu
Problem found:
BAD BGA COMPONENT
WARRANTY, REPLACE PART
Solution:
Replaced PBA
Passed All Functional Testing
Just how wide a problem is this, is it something that will affect pretty much everyone at some point or are these cases failry isolated?
edit: I am buying from someone who has this phone on contract so I am wondering also if I will be able to get support from Samsung should I run into this problem. Are warranty issues dealt with by Samsung direct or are they passed through the carrier when originally obtained on contract?
Any thoughts?
never experienced any of these problems. you have a 30 day return policy (maybe less now)
zephiK said:
never experienced any of these problems. you have a 30 day return policy (maybe less now)
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Click to collapse
Unfortunately not, see my edit above.
Also, it seems users are running into this problem after owning the device for a while, taking them beyond their 28 day / 30 day return
i've had mine since it was first available and never had any problem like this.
I've also never seen this.
milkham said:
i've had mine since it was first available and never had any problem like this.
Click to expand...
Click to collapse
same. ive had it maybe like a 1.5 week after release date
It happens to me if i mess around with custom kernels and o/c speed but so far if i use netarchy's stable CFS, it'll be fine. No freezing and having to pull my batt.
It happens if i use hornity or some BFS kernels. Haven't tried Jame Bond yet to test it out.
i think the OP is confusing the SGS issues with SNS
the SNS doesn't have any of those problems listed.
AllGamer said:
i think the OP is confusing the SGS issues with SNS
the SNS doesn't have any of those problems listed.
Click to expand...
Click to collapse
the thread the OP linked is Nexus S
only time that has happened to me is when i overclock to 1.4 ghz and the phone can not handle it
Ok, it's encouraging that this isn't affecting everyone but still a bit worrying.
AllGamer said:
i think the OP is confusing the SGS issues with SNS
the SNS doesn't have any of those problems listed.
Click to expand...
Click to collapse
Wrong - as zephiK has pointed out, the link is to a whole load of people having issued with the Nexus S, NOT the Galaxy S.
I believe the most problems with smartphones are in software, not hardware. And software could/should be patched/updated.
and this is one of the reasons that preventing me from walking into cpw and buying it tomorrow.
I am Having this exact issue with my phone. it is unusable the phone freezes every 20 minutes. Hope Samsung finds a fix for this soon.
I just got my nexus s the other day but I haven't had any freezing either I hope those with the issue get it sorted out though
loading another ROM would help, or perhaps it might be a hardware issue, in which case, take it back for an exchange
AllGamer said:
loading another ROM would help, or perhaps it might be a hardware issue, in which case, take it back for an exchange
Click to expand...
Click to collapse
Happens in stock rom, and many other custom roms too. So I dun think its the rom problem
oh dear, this is exactly what I'm concerned about. Any pattern as to which are affected by this, ie just slcd or just samoled? Only a thought.
I shall soon receive my second nexus s and I really don't want to have this problem!
I'm using the i9023 if that info helps.
Yes thanks but it's not what I wanted to hear as the chances are that this is the one I will receive.
I've heard of people reporting successfully fixing this with a full reflash, others say it's a hardware issue.
Keep us posted.
Hi guys,
I'm an Android poweruser, but definitely no guru, so I decided to share this problem with you guys. Although less urgent, it's still bothering me.
I've recently (a few months ago) purchased my TF300t. For me, it's the perfect device. However, with all it's quad core magic, the browser frequently hangs on me. Sometimes, it just works perfectly, but other times it freezes for about 5 seconds after which I receive the force close image. Would I press wait, I could continue browsing. Until, of course, the next pageload. This might seem like something minor, but it completely ruins the experience of having a great quad core tablet.
Here's some facts:
It happens all around the web, although some websites seem to trigger it the most. An example of this is the website foodgawker.com, which is a responsive website. However, this website never gives problems on my S2 with CM9.
It happens randomly. At one moment it may happen each pageload, or it may not happen at all for about 15 pageloads. Feels random.
Other browsers either give the same problem, or a terrible browsing experience.
Yes, the problem occurs after a factory reset
Yes, I've upgraded to the latest available firmware.
After a lot of dialoque with Asus, I sent it off for repairs. But as expected, all they did was wipe everything on it, and the problem still exists.
In the meantime, Chrome for Android seems to have been updated, and the problem is less apparent.
My questions:
Does anyone else experience these kind of problems with their TF300t?
Would unlocking it and installing CM help?
The reason I'm asking is because I want to determine whether or not this issue is hardware related. I don't want to be messing with custom software when I'm not totally sure the hardware's fine.
Thanks in advance
Duveaux said:
Hi guys,
I'm an Android poweruser, but definitely no guru, so I decided to share this problem with you guys. Although less urgent, it's still bothering me.
I've recently (a few months ago) purchased my TF300t. For me, it's the perfect device. However, with all it's quad core magic, the browser frequently hangs on me. Sometimes, it just works perfectly, but other times it freezes for about 5 seconds after which I receive the force close image. Would I press wait, I could continue browsing. Until, of course, the next pageload. This might seem like something minor, but it completely ruins the experience of having a great quad core tablet.
Here's some facts:
It happens all around the web, although some websites seem to trigger it the most. An example of this is the website foodgawker.com, which is a responsive website. However, this website never gives problems on my S2 with CM9.
It happens randomly. At one moment it may happen each pageload, or it may not happen at all for about 15 pageloads. Feels random.
Other browsers either give the same problem, or a terrible browsing experience.
Yes, the problem occurs after a factory reset
Yes, I've upgraded to the latest available firmware.
After a lot of dialoque with Asus, I sent it off for repairs. But as expected, all they did was wipe everything on it, and the problem still exists.
In the meantime, Chrome for Android seems to have been updated, and the problem is less apparent.
My questions:
Does anyone else experience these kind of problems with their TF300t?
Would unlocking it and installing CM help?
The reason I'm asking is because I want to determine whether or not this issue is hardware related. I don't want to be messing with custom software when I'm not totally sure the hardware's fine.
Thanks in advance
Click to expand...
Click to collapse
Yes, exactly so in the stock browser or clones. Hitting "Wait" often seems to fix it. Just shifted to Chrome and haven't seen it happen. Got to say not impressed by the browsing experience with any browser - slowwwwwwwwer than I expected.
al89nut said:
Yes, exactly so in the stock browser or clones. Hitting "Wait" often seems to fix it. Just shifted to Chrome and haven't seen it happen. Got to say not impressed by the browsing experience with any browser - slowwwwwwwwer than I expected.
Click to expand...
Click to collapse
So you have exactly the same problem? That kinda saddens me, since exchanging it won't have any use then. Are custom roms known to fix this?
I also have this issue....however after using the "brows2ram" app and root access, it seems to have 90% disappeared.
search XDA for the brows2ram app, install, reboot, and grant superuser permission and it seems to help a lot.
after a lot of reading here and the TF201 (prime) forum it is a fairly common issue and most of the users believe the 5th companion core is to blame.
basically downloading/scrolling (two main things in browser) are both handled by the companion core...so when this is done, it boggs down the processor.
i have yet to hear if someone experiencing this on stock OS also experiences is on a custom ROM....would love to hear this.
but if you can wait, Jelly Bean should be here pretty soon....and since jellybean was built around the nexus 7 which has almost identical specs, all lag should be gone. i expect JB to be here by september....hopefully.
in the mean time, brows2RAM has helped tremendously and makes me not even have a desire to unlock and ROM this thing.
turdbogls said:
I also have this issue....however after using the "brows2ram" app and root access, it seems to have 90% disappeared.
search XDA for the brows2ram app, install, reboot, and grant superuser permission and it seems to help a lot.
after a lot of reading here and the TF201 (prime) forum it is a fairly common issue and most of the users believe the 5th companion core is to blame.
basically downloading/scrolling (two main things in browser) are both handled by the companion core...so when this is done, it boggs down the processor.
i have yet to hear if someone experiencing this on stock OS also experiences is on a custom ROM....would love to hear this.
but if you can wait, Jelly Bean should be here pretty soon....and since jellybean was built around the nexus 7 which has almost identical specs, all lag should be gone. i expect JB to be here by september....hopefully.
in the mean time, brows2RAM has helped tremendously and makes me not even have a desire to unlock and ROM this thing.
Click to expand...
Click to collapse
This helps me out so much! It would explain why browsing is the only thing lagging, and games like Dead Trigger work flawlessly. I also forgot the Nexus 7 also has Tegra 3. I'm guessing Jelly Bean will work flawlessly on this tablet.
Thanks to your post I'm going to stop trying to solve this with Asus, as they'll probably won't admit this. I'll keep using chrome until the official update is here. I don't even think I'm going to root, because Chrome works acceptably!
Thanks!
Edit -> Also; September? Asus is that quick? I guess being used to Samsung, anything is quick.
I'm running hydro on tf300 with the stock web browser
the pause and wait option does still happen, but very infrequently
when I was on a stock rom, it happened all the time
now with hydro it rarely happens
And how is fluidity of web browsing? Because for me, even on Chrome, the experience isn't what I'd expect from a high-end tablet.
Try Ics Browser + and enjoy.
Duveaux said:
And how is fluidity of web browsing? Because for me, even on Chrome, the experience isn't what I'd expect from a high-end tablet.
Click to expand...
Click to collapse
web browsing seems fine on hydro
there are still the normal hick ups from time to time
the difference in speed and fuidity between hydro and stock is night and day
after being on hydro for about the last month
I really don't know how I could even stand the stock rom
on hydro everything is super charged, super fast, super smooth
I've noticed the same problem on the stock rom, for that reason I switched to a early version of cm10 with jellybean. Haven't seen it happen again ever since
Is anyone else having terrible, and I mean terrible performance all around with their TF300s? Mine is barely functional, much less efficient and stress free. All of my internet browsers are always force closing after freezes and crashes. I have to go through several force closes even for a google search to get done. My launchers (Nova and Apex) are always freaking out. Random page swipes, random apps getting opened, random widgets getting opened. Whenever I try typing anything, its always massively behind me, either having each key press appear individually at a slow rate, or just appearing in chunks at an equally slow rate.
It was the same on the stock ROM, and not much has changed since I switched to this Blackbean 6 ROM. I have tried overclocking, but this exacerbates the problem, causing random touches and eventually a complete crash and reboot. I am thinking my hardware my be faulty or something. Is there anyway to check this? I'm pretty sure my warrantee is out the window now since I unlocked the device thinking the stock ROM was the problem.
I got this around this past Christmas, and I am really kicking myself for not picking up a Nexus 7 instead with how this TF300 has performed for me so far. I have pretty much defaulted to my phone for 99% of uses because my TF300 is so unusable, and in fact the only reason I am posting from my TF300 now is because my phone is dead. I can't be the only one with these issues right? I am trying my hardest to like this device, but I just can't do it.
Sent from my Transformer Pad TF300T using xda app-developers app
Try using CleanRom Inheritance. Custom ROMs are supposed to drastically increase performance.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
It's nice to be important, but it's more important to be nice.
gagejbond said:
It was the same on the stock ROM, and not much has changed since I switched to this Blackbean 6 ROM. I have tried overclocking, but this exacerbates the problem, causing random touches and eventually a complete crash and reboot. I am thinking my hardware my be faulty or something. Is there anyway to check this? I'm pretty sure my warrantee is out the window now since I unlocked the device thinking the stock ROM was the problem.
Click to expand...
Click to collapse
I RMA'd my tablet for ghost touches, and ASUS North America fixed under warranty even with the thing being unlocked. If you're going to go that route, you need to be pretty certain that it's a hardware issue, though. And definitely flash back to a stock ROM and check to be sure you can reproduce the issue, and include clear instructions to be sure they don't blame it on user error.
I ran BB6 for a while as my daily driver and never had much trouble. Over time, I started dropping WIFI "on wake up", so I switched back to a stock-based ROM (CleanROM Inheritance, as recommended above). No issues since.
Good luck.
+1 for Clean ROM.
Sent from my ASUS Transformer Pad TF300T using Tapatalk HD
Thanks for all the suggestions, guys. I'll be checking out that CleanRom you guys suggested, and report back here with initial performance and performance after a day or so and see if it fixes the issue. Oddly enough, the XDA app is one of the only things I can use on the device with almost no trouble.
bsaman said:
I RMA'd my tablet for ghost touches, and ASUS North America fixed under warranty even with the thing being unlocked. If you're going to go that route, you need to be pretty certain that it's a hardware issue, though. And definitely flash back to a stock ROM and check to be sure you can reproduce the issue, and include clear instructions to be sure they don't blame it on user error.
I ran BB6 for a while as my daily driver and never had much trouble. Over time, I started dropping WIFI "on wake up", so I switched back to a stock-based ROM (CleanROM Inheritance, as recommended above). No issues since.
Good luck.
Click to expand...
Click to collapse
Would you happen to know anything about their warranty policies? I got mine off NewEgg but don't remember seeing anything about a warranty at all.
gagejbond said:
Would you happen to know anything about their warranty policies? I got mine off NewEgg but don't remember seeing anything about a warranty at all.
Click to expand...
Click to collapse
I got mine from Amazon, but I don't think that made a difference. I think the initial warranty is one year hardware and software, and that unlocking voids the software warranty.
bsaman said:
I got mine from Amazon, but I don't think that made a difference. I think the initial warranty is one year hardware and software, and that unlocking voids the software warranty.
Click to expand...
Click to collapse
Is it really just the software warranty it voids? I haven't done it yet but I have read the legal mumbo-jumbo and it basically says that once you unlock it the device is no longer in the original manufacture condition and therefore not covered by the warranty. I don't think it specifies hardware vs software. There are some people that are able to get their device fixed under warranty despite being unlocked but I don't think they have to.
gagejbond said:
Would you happen to know anything about their warranty policies? I got mine off NewEgg but don't remember seeing anything about a warranty at all.
Click to expand...
Click to collapse
I will return my unit today, NewEgg gave me the return shipping label. I recorded a video on how to replicate the issue and even write the steps to replicate to be sure. I hope this will replace it even if it's unlocked.
EDIT:
I received an email regarding my RMA from NewEgg:
Your RMA return has been posted, which means that the contents have been verified and your return has been approved.
If your RMA was processed for a replacement, a replacement order will be created for you within the next 1-2 business days.
Actually I just want to avoid inconvenience that ghost touches will get worst cause I only got the ghost touches when from screen off state and you hold the screen then pressing power button you will have ghost touches holding the upper right corner of screen which will prevent you from unlocking the device and can easily resolve by power off then on the screen again. Well I hope I get a bnew without any ghost touches problem coz I miss playing games especially I deleted the OS of my kindle..
So I've had my TF700 for almost a year now and I've always had a random reboot issue. Each patch would change, but recently I've upgraded to 4.1.1 Android version (Kernel: 3.1.10-0001) (Build: JRO03.us_epad-10.4.4.25-20121228) and have noticed that the tablet seems sluggish and I'm getting more reboots. Normally if I just read or websurf it wasn't bad. After about a week or so of constant use it would freeze or reboot.
However after the upgrade I've started playing a few games and the device seems to crawl when switching from one app to another (even in performance mode) and the reboots come randomly.
Is there any advice? Should I take it back to bestbuy and trade it in while it is still under warranty?
DarqAnshin said:
So I've had my TF700 for almost a year now and I've always had a random reboot issue. Each patch would change, but recently I've upgraded to 4.1.1 Android version (Kernel: 3.1.10-0001) (Build: JRO03.us_epad-10.4.4.25-20121228) and have noticed that the tablet seems sluggish and I'm getting more reboots. Normally if I just read or websurf it wasn't bad. After about a week or so of constant use it would freeze or reboot.
However after the upgrade I've started playing a few games and the device seems to crawl when switching from one app to another (even in performance mode) and the reboots come randomly.
Is there any advice? Should I take it back to bestbuy and trade it in while it is still under warranty?
Click to expand...
Click to collapse
If you're not into rooting/custom rom etc. which will voids your warranty, you should take it back and exchange for another device like Samsung, nexus etc.., but not another tf700.
buhohitr said:
If you're not into rooting/custom rom etc. which will voids your warranty, you should take it back and exchange for another device like Samsung, nexus etc.., but not another tf700.
Click to expand...
Click to collapse
May I ask your reasoning for this? I have the keyboard and have loved the ability to use my USBs and the SD cards for both keyboard and device.
DarqAnshin said:
May I ask your reasoning for this? I have the keyboard and have loved the ability to use my USBs and the SD cards for both keyboard and device.
Click to expand...
Click to collapse
Due to Asus's design issue (slow flash memory was installed cause I/O bottle neck), it's not running well with stock rom. If you willing to unlock your device to use custom rom/kernel which make your device fast and smooth but will voids warranty. If you hold on to stock rom, you will be very frustrating about the slowness, stuttering and freezing. With tf700, if an app freeze or or hang (due to I/O poor design issue) will cause your device to reboot. Also a high percentage of hardware defects are to be considered, you better off go with Samsung or Nexus.
buhohitr said:
Due to Asus's design issue (slow flash memory was installed cause I/O bottle neck), it's not running well with stock rom. If you willing to unlock your device to use custom rom/kernel which make your device fast and smooth but will voids warranty. If you hold on to stock rom, you will be very frustrating about the slowness, stuttering and freezing. With tf700, if an app freeze or or hang (due to I/O poor design issue) will cause your device to reboot. Also a high percentage of hardware defects are to be considered, you better off go with Samsung or Nexus.
Click to expand...
Click to collapse
I see. Is it possible to fix the rebooting by Romming? I have no problem voiding warranties, but the constant reboots are getting annoying.
DarqAnshin said:
I see. Is it possible to fix the rebooting by Romming? I have no problem voiding warranties, but the constant reboots are getting annoying.
Click to expand...
Click to collapse
The answer is yes and no. There are multiple issues related to random rebooting. Possible reasons: JB software bug, bad apps, wifi driver and hardware. You won't know until you try to fix it. That's is why I recommend not to dive in since you already see "issue" with a brand new device. The risk is on your side more than the good.
buhohitr said:
The answer is yes and no. There are multiple issues related to random rebooting. Possible reasons: JB software bug, bad apps, wifi driver and hardware. You won't know until you try to fix it. That's is why I recommend not to dive in since you already see "issue" with a brand new device. The risk is on your side more than the good.
Click to expand...
Click to collapse
I see. Thanks for the advice.
Are there any particular tablets out there that somebody would recommend? I'm not a big fan of the Nexus, as nice as it is. I am kind of attached to my SD cards.
To be honest, there really isn't a good alternative if you want the keyboard-dock option.
Also, I'd be willing to bet that most TF700 owners don't have "random" reboots.
However, before unlocking your device, please tell us a little more about your setup - do you have tons of apps installed? What about apps like System Tuner? I'd recommend running as close to stock as possible (least apps installed) and see if the reboots still occur.
Just to clarify, you've had random reboots from day one of owning the device?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
To be honest, there really isn't a good alternative if you want the keyboard-dock option.
Also, I'd be willing to bet that most TF700 owners don't have "random" reboots.
However, before unlocking your device, please tell us a little more about your setup - do you have tons of apps installed? What about apps like System Tuner? I'd recommend running as close to stock as possible (least apps installed) and see if the reboots still occur.
Just to clarify, you've had random reboots from day one of owning the device?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Just to add my two cents....
I bought a TF700 last summer. It was fine until the latest round of OTA upgrades from Asus in November or December; then I started getting random reboots as well, and the tablet became slow as a slug in molasses even in performance mode (which I have to set as soon as I boot in order to even get minimally-acceptable performance). I too hate to give up the keyboard and extra storage, but I have to admit this thing has been a disappointment.
mudge
iCurmudgeon said:
Just to add my two cents....
I bought a TF700 last summer. It was fine until the latest round of OTA upgrades from Asus in November or December; then I started getting random reboots as well, and the tablet became slow as a slug in molasses even in performance mode (which I have to set as soon as I boot in order to even get minimally-acceptable performance). I too hate to give up the keyboard and extra storage, but I have to admit this thing has been a disappointment.
mudge
Click to expand...
Click to collapse
Did you try a fresh install after this happened? Obviously, that kind of slowness is not even close to normal, even for a completely stock device...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
To be honest, there really isn't a good alternative if you want the keyboard-dock option.
Also, I'd be willing to bet that most TF700 owners don't have "random" reboots.
However, before unlocking your device, please tell us a little more about your setup - do you have tons of apps installed? What about apps like System Tuner? I'd recommend running as close to stock as possible (least apps installed) and see if the reboots still occur.
Just to clarify, you've had random reboots from day one of owning the device?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Well the random reboots came after the second firmware upgrade. I kind of just figured that it had to deal with until the next firmware upgrade. I tend not to install a ton of applications on the device. I have the google apps (gmail, voice, talk, authenticator, drive, sky maps, skydrive, maps), Games (Rage of Bahamut, Transformers Legends, Tegra Zone), Books (Kindle, Adobe Reader, Comixology), Web (Youtube, Chrome, Netflix) and Kaspersky.
I have held off on the firmware upgrades until I was certain that there wouldn't be a major firmware upgrades coming down the line. The reboots weren't bad. Usually if I left the comixology, kindle, and ran mutliple games for a long time with the system would other slow down or lock up and I would just reboot. After this firmware it would just reboot if I opened a single app and shut off the screen. If it didn't reboot, when I unlocked the screen the device would just become incredibly slow.
I just got off the phone with Best Buy and they said the only thing I would be able to trade for is another TF700 with the warranty I have.
jtrosky said:
Did you try a fresh install after this happened? Obviously, that kind of slowness is not even close to normal, even for a completely stock device...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
I'm going to be honest with saying I have been nervous about doing this before I talked to others to see if this was a normal event for the device.
DarqAnshin said:
I'm going to be honest with saying I have been nervous about doing this before I talked to others to see if this was a normal event for the device.
Click to expand...
Click to collapse
I would definitely not call random rebooting "normal" for the TF700. Obviously, there are some folks that are having issues with random reboots, but I think that is a very small percentage. To be honest, you can do a google search for just about any device + "random reboot" and you'll get results for almost every device known to mankind. I also believe that the problem can usually be fixed by starting clean and slowly introducing your needed apps. Yes, it's a pain in the a$$ and you shouldn't need to do it, but I truly believe that most of these issue can be fixed with a little effort.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
I would definitely not call random rebooting "normal" for the TF700. Obviously, there are some folks that are having issues with random reboots, but I think that is a very small percentage. To be honest, you can do a google search for just about any device + "random reboot" and you'll get results for almost every device known to mankind. I also believe that the problem can usually be fixed by starting clean and slowly introducing your needed apps. Yes, it's a pain in the a$$ and you shouldn't need to do it, but I truly believe that most of these issue can be fixed with a little effort.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Is there an instruction manual for a clean installation?
DarqAnshin said:
Is there an instruction manual for a clean installation?
Click to expand...
Click to collapse
First download Asus full frimware and unzip the zip file to the root of your microsdcard. Then go into settings -> backup and reset, tab on Factory data reset this will auto boot into your stock recovery and it will wipe data. OR you can boot into stock recovery and select "wipe data". Once done boot int recovery and just wait for few second, it you auto flash the Asus full firmware.
jtrosky said:
Did you try a fresh install after this happened? Obviously, that kind of slowness is not even close to normal, even for a completely stock device...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
No, I haven't yet. I keep hoping there would be another OTA from Asus that would fix the problem. I've rooted my device, but that's all. I've not even installed recovery, and the bootloader is still locked. The reboots don't come often enough that they don't really bother me anymore. What really bugs me is that the tablet was working great until that pair of OTA's at the end of last year. Up till that time I had no reboots and everything was working smoothly. Like an idiot I installed them and now aside from the reboots the response lag is terrible. I can tap on the clock to bring up the menu and it can take up to 5 seconds before the menu even appears.
I'll get around to doing a fresh install one of these days, but I've been too busy.
mudge
iCurmudgeon said:
I keep hoping there would be another OTA from Asus that would fix the problem.
Click to expand...
Click to collapse
I wouldn't count on it, since it is not a "known issue" with the TF700, as far as ASUS is concerned...
What really bugs me is that the tablet was working great until that pair of OTA's at the end of last year.
Click to expand...
Click to collapse
That might suggest it's an app compatibility issue introduced by the update -- I hope so for your sake. (I've had that happen a few times, too.)
Up till that time I had no reboots and everything was working smoothly. Like an idiot
Click to expand...
Click to collapse
Well... I would hardly call you an idiot for installing a manufacturer-provided update. I must admit I am slowly weening myself off of the Ï have to have the brandnewest bestest EVA update" because I have spent so much time fixing whatever issues a new update brought -- I am slowly beginning to understand the motto if it ain't broken, don't fix it.
I installed them and now aside from the reboots the response lag is terrible. I can tap on the clock to bring up the menu and it can take up to 5 seconds before the menu even appears.
I'll get around to doing a fresh install one of these days, but I've been too busy.
mudge
Click to expand...
Click to collapse
Given you're still sporting stock unlocked, that's the only route available... for now. Once you unlock and go custom, you'll be happier. :good: Hold on, my friends.
My wifes Moto G occaisionally crashes and reboots. It hasnt happened very often but I would like to know if it is happening to anyone else and if they know the cause? Maybe it's a bug that will be sorted with a future software upgrade?
The same is happening to me right now, I'm running 4.3. Sometimes it becomes very annoying; I already contacted Motorola through, they're supposed to call me later today...
I hope that KitKat solves this issue because I don't want to root yet.
vrsk said:
The same is happening to me right now, I'm running 4.3. Sometimes it becomes very annoying; I already contacted Motorola through, they're supposed to call me later today...
I hope that KitKat solves this issue because I don't want to root yet.
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Ah so it's not just us then. I hope that an update will cure it as I doubt that my wife would let me root her phone. Will be interesing to see what Motorola say.
ahardie said:
Ah so it's not just us then. I hope that an update will cure it as I doubt that my wife would let me root her phone. Will be interesing to see what Motorola say.
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Mine even reboots during the start-up animation, it has become so annoying. A shame since it is a great device
I'll report with the results later.
vrsk said:
Mine even reboots during the start-up animation, it has become so annoying. A shame since it is a great device
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That must be really annoying. Luckily ours isn't that bad.
vrsk said:
I'll report with the results later.
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Cheers.
Same issue here. Got the device, (US GSM) on Dec. 14th, and had it happen a couple of times. I didn't think anything of it, because this phone is for my son, and I was trying out parental control stuff on it. I wrapped it, and it sat under the tree till the 25th, which is when I updated it to 4.4, and the crashing has gotten worse. I get random app crashes, and more reboots now than ever. I cleared the partition cache, which didn't work. I am going to try a factory wipe and see if that fixes it, but I honestly doubt it. Moto chat told me to call in the morning to talk to a level 2 tech.
So, there seem to be a few of us, but I didn't see anything on their support forums....
llyenn said:
Same issue here. Got the device, (US GSM) on Dec. 14th, and had it happen a couple of times. I didn't think anything of it, because this phone is for my son, and I was trying out parental control stuff on it. I wrapped it, and it sat under the tree till the 25th, which is when I updated it to 4.4, and the crashing has gotten worse. I get random app crashes, and more reboots now than ever. I cleared the partition cache, which didn't work. I am going to try a factory wipe and see if that fixes it, but I honestly doubt it. Moto chat told me to call in the morning to talk to a level 2 tech.
So, there seem to be a few of us, but I didn't see anything on their support forums....
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So far I've had a single instant reboot in the camera app. Hope it doesn't get worse.
The phone is still rebooting sometimes. Is there any way I can check why it is happening like something that will create an error log? Or does anyone have any tips for stopping it happening? It is a very minor nuisance at the moment but I'm afraid it might get worse. Especially if it is a problem with the hardware rather than the software.
I have a UK moto g and it hasn't rebooted on me yet the past week I have had it
Sent from my XT1032 using xda app-developers app
I've got the International 8 GB version from Koodo and it hasn't rebooted since I started using it full time on Dec 28. It remains powered up 24/7.
Often these reboots and crashes are user app related, it may be a good idea to data factory reset the phone and see if the issue remains.
Undervolting the cpu may cause these issues too if you undervolt too much.
I have 120 apps installed and had no crash/reboot so far in the 3 weeks i had the phone.
I have same trouble. My device is crashing and rebooting sometimes at day. Is there any solution??
Moto g purchased in mexico, telcel.
Guys, return it to your phone dealer if you can. Waiting for a fix(that may or may not come) will just increase your pain. If the service center spots the restart, they should definitely repair/replace your phone.
gee2012 said:
Often these reboots and crashes are user app related, it may be a good idea to data factory reset the phone and see if the issue remains.
Undervolting the cpu may cause these issues too if you undervolt too much.
I have 120 apps installed and had no crash/reboot so far in the 3 weeks i had the phone.
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Yes it could be but I think it's most likely Android OS or Motorola's own certain app that's causing this. My device resets so frequently that's it become impossible to use, unbelievably it reboots every 5-10min, even when I leave the phone on standby I see it rebooting it self.
It's no just specific app that I use, it has rebooted while I'm browsing (Google Chrome), in Gallery app, on Play Store and also when I was transferring images from pc to the device!
Motorola Chat support are useless, they just game me links to Moto UK Support contact, that's it. Not much of advice.
So I will be taking it back to Phone4u store and possibly get it replaced if they can.
Kit kat seems to have fixed problem.
dankerk said:
Yes it could be but I think it's most likely Android OS or Motorola's own certain app that's causing this. My device resets so frequently that's it become impossible to use, unbelievably it reboots every 5-10min, even when I leave the phone on standby I see it rebooting it self.
It's no just specific app that I use, it has rebooted while I'm browsing (Google Chrome), in Gallery app, on Play Store and also when I was transferring images from pc to the device!
Motorola Chat support are useless, they just game me links to Moto UK Support contact, that's it. Not much of advice.
So I will be taking it back to Phone4u store and possibly get it replaced if they can.
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My wifes phone seemed to be getting worse. It rebooted four times the day before yesterday. It always seemed to be worst when we were travelling.
Yesterday morning the Kit Kat update became available. The phone hasn't rebooted since. Hope I'm not speaking too soon but fingers crossed it seems to be fixed.
We got 2 Moto G's in our family (one for me, one for my father), both ordered from Amazon.de as 8gb version (XT1032)
I haven't seen any reboots on one of these devices. They both got updated to 4.4.2 yesterday and also no crashes.
Has anyone found out what is causing the crashes? Is it maybe even a hardware failure?
creambyemute said:
We got 2 Moto G's in our family (one for me, one for my father), both ordered from Amazon.de as 8gb version (XT1032)
I haven't seen any reboots on one of these devices. They both got updated to 4.4.2 yesterday and also no crashes.
Has anyone found out what is causing the crashes? Is it maybe even a hardware failure?
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If the Kit kat upgrade has cured the problem on my wifes phone then it must have been software related. Possibly an app I had downloaded was causing it. It's worth pointing out as well that most people didn't seem to have this issue.
BTW I spoke to Motorola chat a few days ago using the help app. on the phone. They told me it was probably an app I had downloaded causing it and a factory reset would sort it. Installing the upgrade seems to have done the same thing though.
Happy to hear it's not something hardware related.
I even had reboots with my nexus 5, 4 on random basis (not often). Must be some sort of app I've had installed on all my devices
I received mine in december (from Amazon [Retail.FR]) and experienced some crashes (almost every day).
I installed KitKat on it and did two factor resets to be sure it was not software related issues. Since then, a week ago, I experienced a crash every day and half (screenshot). Crash happened without any reason or specific context.
My serial number is: TA8900B6##
I decided to return my Moto G to Amazon and buy a new one.
I'm experiencing the same and I decided to try to run a constant logcat in the background to see what's going on. Also is there any way to have a constant recording with dmesg? I'm no linux commands expert.
For logcat (in terminal emulator) I used logcat > sdcard/logcat.txt which is growing in size as far as I can see. Hopefully this brings some news.
Good luck everyone.
Cheers