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I need as much help on this question as possible.

Hi guys.
Currently i walk around with a G1 in my hands. It's rooted with the latest jf version. I've had this phone since it came out and i like. Now here is where things are getting tricky. Two months ago, i received a promotion at work. I am now the administrative assistant at my company. I know people say that is just a glorified secretary but definitely not the case here. I run projects for my boss analyzing the amount of business we bring in and which one of our competitors is taking away our business. i tend to us Microsoft outlook daily alon with word, excel and powerpoint. (me and access can't get along). My sweet,sweet g1 is not up to snuff. It's a cool phone, but for what i'm doing, it lacks the software and syncability i need. (prove me wrong on this one if you can).
So, to all at xda, i'd like you to point me in the right direction for a true business phone. The is no limitation on provider, at most 300 dollars (before rebate and with a new customer 2 year plan with a provider other then T-mobile). I have to be able to edit and view Microsoft documents. A good amount of internal memory or an expandable slot. A physical keyboard. I need a proverbial work horse who when i say jump, ask me how high. Now any suggestions don't necessarily have to be out now. if there is a great phone coming out within 2 months (like the touch pro 2), i can wait. But i can't wait past august 15th. guys, i really need your help with this one. I just don't have time to go around and test so many phone. I like to run a potential phone through it's paces for 4 days before i decide on keeping it(love t-mobile for letting me do that. one week i tested the slide, blackberry curve, pearl, wing and dash) So guys please, help me out. Thanks
sidenote- why do phone company's want to make a cell phone so much like a laptop, Why not make a small laptop that can make phone calls. most professionals today carry briefcases and bags and push come to shove, they can use bluetooth.

rickyteddyb said:
Hi guys.
Currently i walk around with a G1 in my hands. It's rooted with the latest jf version. I've had this phone since it came out and i like. Now here is where things are getting tricky. Two months ago, i received a promotion at work. I am now the administrative assistant at my company. I know people say that is just a glorified secretary but definitely not the case here. I run projects for my boss analyzing the amount of business we bring in and which one of our competitors is taking away our business. i tend to us Microsoft outlook daily alon with word, excel and powerpoint. (me and access can't get along). My sweet,sweet g1 is not up to snuff. It's a cool phone, but for what i'm doing, it lacks the software and syncability i need. (prove me wrong on this one if you can).
So, to all at xda, i'd like you to point me in the right direction for a true business phone. The is no limitation on provider, at most 300 dollars (before rebate and with a new customer 2 year plan with a provider other then T-mobile). I have to be able to edit and view Microsoft documents. A good amount of internal memory or an expandable slot. A physical keyboard. I need a proverbial work horse who when i say jump, ask me how high. Now any suggestions don't necessarily have to be out now. if there is a great phone coming out within 2 months (like the touch pro 2), i can wait. But i can't wait past august 15th. guys, i really need your help with this one. I just don't have time to go around and test so many phone. I like to run a potential phone through it's paces for 4 days before i decide on keeping it(love t-mobile for letting me do that. one week i tested the slide, blackberry curve, pearl, wing and dash) So guys please, help me out. Thanks
sidenote- why do phone company's want to make a cell phone so much like a laptop, Why not make a small laptop that can make phone calls. most professionals today carry briefcases and bags and push come to shove, they can use bluetooth.
Click to expand...
Click to collapse
Take a look at the HTC x7510
Dirk

thanks
thank dirlan. If i could find that for 350, i'd be very happy. But the 899 price tag i see floating around is just killing me.

rickyteddyb said:
thank dirlan. If i could find that for 350, i'd be very happy. But the 899 price tag i see floating around is just killing me.
Click to expand...
Click to collapse
Very sad you live in the US In Europe , the boss would be the one that pays for it ...
Dirk

would go for the touch pro, very comfortable phone with its 5 row keyboard imo and not very expensive, or wait for the touch pro 2. The main problem with the tp2 is that its very big. big and expensive. Besides the winmo phones, the only other option would be a blackberry, like the curve. Since you already tested it, you got to decide yourself which platform is the one of your choice ;-) blackberries are usually easier to get along with but by far not as powerful as the winmo devices But blackberries run muuuch longer on battery power, if thats necessary to you.
Sidenote: To get a nice office suite for blackberries, theres no way around but to pay for one. Only readers are included. Thats an advantage with winmo ;-)
I had a Blackberry Curve and Flip, and have now switched to a Touch Pro and Touch HD. Battery life is good enough, but not nearly as comfortable as with the bbs. But I really love the devices in terms of expandability, thats why I would never trade them back in - but thats not a reasonable factor if you havent got time to mod and tune your device

[Q] Asus Worst Support Ever!!! What does it take to reach Lvl 2 or 3 support?

Ok, So I dont really start threads about complaining but I had to on this one. I had the most frustrating experience with Asus support today.
I'm having two issues one with audio and one with the dock both have been reported by MANY users.
Sound issue: The left speaker volume is much lower than the right
Dock Issue: Keeps diconnecting after a few seconds to a few minutes after using and has dropped wifi 3 times. turning off track pad has *SEEMED* to correct this.
So here we go. I call asus support and describe the issues I have and also tell the guy that a lot of other people I knew in user groups were having the same exact issue I had. His first question... "That's running windows 7 right? Are you Fu**ing kidding me???? The about the dock issue "Is the dock manufactured by Asus?" ARE YOU KIDDING????
So I tell him it's obvious he knows nothing about the product and I would like to speak to a supervisor or someone who actually knows the product. He puts me on hold coming back on the line every 2 minutes to tell me he is looking for a supervisor.. He transfers me.. it rings for like 10 minutes straight and disconnects me.. I call back ask for a supervisor right away, Same thing.. transfers me rings and rings and get cut off, call back a 3rd and 4th time. Same thing! Now mind you I have been doing this for about 2 hours now..
I finally get a supervisor on the phone after 5 calls and tell him the issues and he says they can only repair it.. Why should something brand new have to be repaired? you dont buy something brand new and expect that it needs to be repaired, if it does need to be repaired when it's brand new then it SHOULD just be replaced...
So fine, I ask about cross shipping, even offering my CC # as security, He says he cant do it. Fine.. I'm super pissed at this point. He tells me I would get an email with the RMA info in 3 minutes, it's been 15 and still no email.. Then I ask if they ship a prepaid box to send it back in.. Nope they dont even do that! Almost every company I have dealt with has at least sent as box to ship the unit back in.. In all my years I have NEVER had such a frustrating experience with support(and I have had many)
I love the TF, but because of the service I received and this issues I'm experiencing this will be the first and last asus product I buy again!
Great concept, great idea but major fail in QA and launch.. Like I said I usually dont start threads like this but I'm so frustrated!!
Please if you are experiencing the issue with your left speaker volume being lower than the right please call Asus and report it. if it is a sw issue like some suspect then then if a lot of people report it we might see a fix quicker.
If you are having an issue with the dock keep becoming unresponsive report that as well!!! They wont know there is a problem unless people complain about it. And these two issues I dont consider minor or nit picking..
ASUS SUPPORT #'s
US 1-888-678-3688
canada # 1-888-616-2787

I have the speaker issue you mention but it's not a dealbreaker for me. Hopefully a firmware update will correct it. If not, I can live with it. They already know about the dock issues and the next firmware is meant to address them.
While I'd hate to be kept waiting and have to chase up on a support line, that's the way it's been with all companies in my experience over the last 10 years or so. Usually outsourced to some place you can't understand what they are saying from their accent. The best way to get support nowadays is to go via their official forum because that way you air your issue in 'public' and usually that gets a response from the company.

Few things. First, they have 2 new tablet devices on the market, the Eee Pad (That's you) and the Eee Slate that runs Windows 7 so I can understand his confusion. He would also be required to ask if the dock is made by Asus due to third party products such as bluetooth keyboards as well as fakes.
Secondly, you would be surprised by just how many people try and return brand new products even though they fully function. By saying they will only repair it is a way to deter those who just want a new product because the box is slightly damaged or as a way to obtain a full refund if they dislike the product etc. It actually is an expensive process to pay for return shipping, restocking, refurbishing or even replacing a product.
I can understand your frustration but it's hard for any company to take on everyone's issues on a case by case basis. I do wish you good luck on getting your products fixed one way or another.

Calling low level techs wont do you any good with any company.

The sound issue is a known firmware issue (if you read the [info] thread on the firmware it list this as an open issue that will be resolved). There is nothing support can do until the software changes (surprise there isn't an equilizer that would allow you to set the shift manually).
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The dock is mostly likely a software issue (no clue why it impacts wifi). This is the negative of being on the bleeding edge.
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You have two choices - return it and wait for the technology to mature or live with it until it is fixed but chances are fixes will take a few weeks.
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I guess there are a few other choices - gripe to your blue in the face - give it a few weeks till you reach the end of the return period and then make a decision.
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From what I have read the dock issue is not hardware or at least specific to your instance of the dock.
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It was like this with the P67 (read the threads on the various motherboards and bios isssues); it was like this with [pick your favorite bleeding edge technology].
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In this specific case asus is fighting two levels of bugs/maturity. Their firmware/hardware AND honeycomb (which adds its own problem). While the speaker issue is likely asus issue it would not surprise me if the many of hte issues with the dock is honeycomb.

True story: Last week I cracked the face of my new Skagen watch being drunk and doing god-knows-what. I accidentally dropped it face down a couple of days later, and the weakened face completely shattered. I wrote Skagen asking them how much it'd cost to fix the watch, understanding it was non-warranty work and a result of my own idiocy. They wrote back and said they'd fix it for free, I just had to pay $9 S&H. I love their watches anyway, but now I'll never buy another brand.
Point is, I hate where customer service has gone these days. It's refreshing and shocking when a company goes out of its way to keep a customer rather than throwing up roadblocks to keep from helping them. I hope Asus gets it together on the tablet side. Simply rationalizing why they gave this guy a hard time is why it's gotten this way in the first place, no accountability.
*Old man-esque rant over*

jake21 said:
The sound issue is a known firmware issue (if you read the [info] thread on the firmware it list this as an open issue that will be resolved).
Click to expand...
Click to collapse
I better correct you there before this gets quoted everywhere. It's in my list of "things NEEDING to be fixed". I don't know if it WILL be fixed. Caps for emphasis there. The list at the top of my thread are the things that should be out in the next update.
EDIT: I've now changed my thread around to make it clearer for people, as there have been a few others misquoting it too.

Semi-related:
I purchased an Asus eeepc 1000HE when it launched about two years ago. It started making a terrible noise that I diagnosed as fan noise. A new fan was about $20 and I would have to void my warranty to replace it. I emailed Asus, telling them exactly what the problem was, etc. I had to pay to ship it to them, so I packaged it up and printed out a sheet with my name/info stating EXACTLY what the problem was. I also asked them to replace one of the rubber feet that had fallen off.
I got my netbook back about 10 days later with a note that said "technician heard grinding noise, replaced with (model number) refurbished hard drive". There was nothing wrong with my drive. I also noticed that the other rubber foot had fallen off/been ripped off, so the fool that was working on it just put a single foot in a bag and put it in the box. Didn't even bother to reattach it or fix the other one like I had asked. I ended up with a crappy refurb that is noisy, a still broken fan, and one less rubber foot. When I called to complain and inform them of their stupidity they told me I would have to pay to ship it back, and that I would get another refurb'd drive and hopefully a new fan. I ended up just replacing the fan myself, solving my problem. Should have done that in the first place :\
With all that being said, Asus customer service is TERRIBLE. The technician must have been an idiot, and as mentioned the outsourced phone support is annoying/time consuming to deal with. I have dealt with plenty of company's customer service in my time but Asus is tied with Philips (that's another story) for the worst.
I really hope that my TF doesn't have any problems because I would never want to deal with those idiots again.

Is any of the other companies better ? I've had great service from non-computer companies (similar to the guy's story about his watch). However, tech companies have been a crap shoot for me largely depending on the individual I manage to contact.
Two companies I've been very happy with (for service) have been g.skill and canon both of which have not only given excellent service but also detail technical information that demonstrate deep understanding of products (this is canon-usa; I've heard not so happy things about canon in some other markets).
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Oh well can't help with asus; can't defend them as i've never required service from them; but they've never screwed me over either (though the shipping policy is harsh and I'd probably avoid them had i realize prior to purchase).

graffixnyc said:
So I tell him it's obvious he knows nothing about the product.
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Click to collapse
You sounded kind of impatient here. He said the same thing about windows seven and pressing F7 to get to safe mode. I just patiently explained to him that we were talking about two different products.
Im coming on here to counter your experience: in dealing with my bricked transformer I've received awesome customer support including expedited shipping although still no cross shipping or prepaid but I wasn't worried about that.
In fact I even got a call from a technician (his personal cell #) and he told me about the progress they made in fixing the issue and he said if I ordered another TF and it experienced issues to call him back first thing.
Sent from my DROIDX using Tapatalk

jake21 said:
The sound issue is a known firmware issue (if you read the [info] thread on the firmware it list this as an open issue that will be resolved). There is nothing support can do until the software changes (surprise there isn't an equilizer that would allow you to set the shift manually).
-
The dock is mostly likely a software issue (no clue why it impacts wifi). This is the negative of being on the bleeding edge.
-
You have two choices - return it and wait for the technology to mature or live with it until it is fixed but chances are fixes will take a few weeks.
-
I guess there are a few other choices - gripe to your blue in the face - give it a few weeks till you reach the end of the return period and then make a decision.
-
From what I have read the dock issue is not hardware or at least specific to your instance of the dock.
-
It was like this with the P67 (read the threads on the various motherboards and bios isssues); it was like this with [pick your favorite bleeding edge technology].
-
In this specific case asus is fighting two levels of bugs/maturity. Their firmware/hardware AND honeycomb (which adds its own problem). While the speaker issue is likely asus issue it would not surprise me if the many of hte issues with the dock is honeycomb.
Click to expand...
Click to collapse
I too heard the sound issue was firmware related since so many people I know that have the tf are experiencing it, but there have been two people so far that have said the sound is the same level on both sides, running the same FW as I.
I'm not really upset about the issues, it's a first gen device so they are expected. What got me was the way I was dealt with by support. I work in it and have dealt with many vendors etc.. hell even moto sent me a prepaid box to ship the xoom back in. That's not really the big deal because it's only a few bucks, but it's the principle. I felt like I wasnt treated as a customer should be treated. I dont expect them to kiss my ass but be willing to work with me a little bit, dont make it impossible. I seriously got the run around by them. Every tech I got was a tech in training. When I was explaining the first call to either the 3rd or 4th guy(cant remember which) and saying that the 1st tech didnt know the product he said "I see" So then I asked the 3rd or 4th guy.. "So what OS is in the Asus eee pad transformer?" he was stumped and hesitated then heard him typing. And I then said "you see this is why I need to speak to level 2 or level 3 support or a supervisor, because I need to speak to someone who knows this product well and who can actually understand the product well enough to understand the issue I'm trying to report."
I love the product, I really do but at the same time the way I was given the run around today making 5 calls before I got a supervisor is not acceptable cs if you ask me.. that's what ticked me off the most..
oh well.. I finally got the rma email. Part of me wants to send it in asap and part of me wants to wait a couple of weeks to see if it is indeed a sw issue and will be fixed.
If it was a known sw issue by asus, wouldn't they have known about it when I called in? So I honestly was calling them with the hopes of getting confirmation that it was a sw issue, but the tech told me the opposite that it's a hw thing and that's why they are giving me an RMA..
I dont know. I dont nit pick about little things (creaking, a **little screen bleed etc...) but things like the dock keep disconnecting and sound coming more out of one channel to me are pretty big flaws
on a good note, when it's docked and closed it does feel nice in the hands and everything else except these two issues for me is great

I had some of the same issues with the L1 techs - lack of knowledge and escalation to a supervisor that just rang over and over for 10 minutes until I gave up and called back. I can understand L1 having issues with a brand new device like this -- I had to correct them repeatedly when they asked questions like "did you check the Windows services?". But I would think that, in the next few weeks, they should definitely be up to speed.
My own device is RMA'd and on it's way to California now (problematic touch screen and a smudge / bad pixel on the screen) and we'll see how it goes. If they at least fix my issues then I'll be satisfied. But if it comes back in the same shape it was in (or worse) then I will start yelling. So I have to wait and see what the outcome will be.
Not to defend Apple in any way, but one thing I have to say about them is that they do have very good customer support. But of course you pay a premium for that.

I actually also called today because my brand new transformer has pretty bad light bleed. The rep i talked to said he had never heard of that before in his life. I realized i was just talkin to a moron and hung up. I hope ill get a better rep next time i try calling. There will always be a some clueless people working customer service.
Sent from my Transformer TF101 using Tapatalk

I worked for a hardware company doing technical support for several years.
Believe me, they put stuff out there and don't bother to train their support staff on it. Happens all the time. Or we'd know about it, but they would drag their feet for MONTHS before we got any real training. Of course, by then we had learned enough through supporting it that the training was only somewhat helpful.

Just throwing my own unrelated out there... bought an asus 26 inch monitor two years ago, it had a black speck of dirt trapped between the screen and plastic shielding.. anyways I called, sent it in. I got my unit back (I knew it was mine because of some surface scratches I had on my unit) with the dirt removed. I have to say i was impressed.
Sent from my Transformer TF101 using XDA Premium App

Come to think of it.. I wonder if that "supervisor" I spoke to was really a supervisor at all.. Because when he was telling me they would do a RMA for me and I asked about cross shipping he put me on hold for a few minutes like he had to go find out if that was an option. If he was a supervisor wouldnt he have known if that was an option or not? Anyway, I have sent an email to two people in public relations and that Eric liu guy that was here on the forums. I also filed a complaint with the better business bureau. Not for the issues I have with the product but the terrible customer service I received and was given the run around. And when I asked for people's names they only gave me fist names, no badge numbers or last names. It was really just one of the worst tech support/cs issues I've ever had. those phone calls were like something out of a nightmare

graffixnyc said:
I also filed a complaint with the better business bureau.
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You (and anyone else who gets support run-around) should contact The Consumerist website. The BBB has no real teeth anymore but The Consumerist has a wide enough reach to publicly shame the company into fixing issues which is often the only way to get them to respond these days (unfortunately).

Well, I had many RMAs with Asus b4, my motherboards are all Asus. IMHO, the L1 Techs are just normal CSR without any knowledge abt their products. They just simply check your serial # and issue RMA. I always pushes them to give me a returns Fedex shipping label and sometimes I got it. Probably it's depend how many times the product had "RMAed" . So usually I 'll want to speak to the L3 Tech in CA, rather those @ Indiana. L3 are the one who can give u the replacement and fast shipping. Probably the TF don't have those premium warranty offers.

rogconnect said:
Well, I had many RMAs with Asus b4, my motherboards are all Asus. IMHO, the L1 Techs are just normal CSR without any knowledge abt their products. They just simply check your serial # and issue RMA. I always pushes them to give me a returns Fedex shipping label and sometimes I got it. Probably it's depend how many times the product had "RMAed" . So usually I 'll want to speak to the L3 Tech in CA, rather those @ Indiana. L3 are the one who can give u the replacement and fast shipping. Probably the TF don't have those premium warranty offers.
Click to expand...
Click to collapse
How do you reach level 3 support? When I was talking to the L1 tech and asked for a supervisor or lever 2 or 3 support he never mentioned getting me a higher level agent

this is kinda typical for most tech companies.. L1 support is always crap..no surprise...
as an engineer works for Netgear myself (we occassionally fill in the role of L3 support), I totally understand your frustration as I always feel the same when talking to these guys.. they just have no idea what they're talking about..
however if you think about it again..it's not really their fault...they have to support hundreds of products so you can't really expect them to answer everything...and they don't really have any power to make decisions for refund, pre-paid delivery label, etc..
the best thing you can do is to ask for a L2/L3 support who really understands the product you are talking about

[Q] Anyone else had a bad deal from Shenzhen Jienuoda Technology Co?

Apologies if this is in the wrong place, if it needs moving then let me know - I just didn't know where else to put it.
I bought a Flytouch 5 (apparently) from Shenzhen Jienuoda Technology Co., Ltd. with extras like a capacitive screen... well, actually I bought it on behalf of my 9yo daughter who saved for quite a while to be able to afford it. Out of the box it was slow and painful to use... and the charger only works sometimes - the rest of the time it just makes a high-frequency pinging noise.
The screen died after about a week... so now you can change the volume to silent, but you can't unlock it - that doesn't work at all. If you use a mouse to unlock it (which does work) then go to try and calibrate the screen it freezes and you have to reset it.
I've been in constant contact with them, but they just keep telling me to uninstall some apps, or take a video of it not working (which I have done... I've sent them two videos, but they keep asking me to take more- I assume this is a stall tactic). My last communication got me so mad I called them some names... so I doubt they will bother stalling me any more - they probably just won't talk to me any more.
Also, on any given day the person you talk to (call them person A) will tell you the last person you talked to no longer works there (call them person B)... but a week later person B is back, and now person A no longer works there.
I think I've wasted my daughters money, but I want to make sure no-one else suffers like this - countless hours wasted chasing these useless idiots who have effectively stolen from a little girl... which is pretty low and disgusting in my book.
Anyone else had problems with Shenzhen Jienuoda Technology Co., Ltd?
Cheers
Steve

Curious how the Best Buy and Staples sales are going this first weekend

Wondering how the Surface is doing for sales at BB and Staples now. I normally wouldn't care as I love my Surface but we all need it to be successful if we want to see some good app development in the Store and see growth in quality apps, which is currently lacking in the store.
I will tell you that over the weekend I was at South Coast Plaza mall in Southern California and the Microsoft Store there, which is big , was pretty busy (Maybe not Apple busy, but pretty good traffic).
Anybody have any info from BB or Staples personnel in the know or any other source?

I believe it is online only availability.

Stores have stock now. Was in a Best buy today. Surface was the 1st thing you see walking in the door.

lqaddict said:
I believe it is online only availability.
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I have read elsewhere that it has been spotted and purchased in Staples and Best Buy. I don't imagine a huge impact on RT sales until the Pro is out in the wild and attracting a lot more attention and awareness for the Surface brand.
Also, some of those cases where it is set up at best buy it has been said that they are not setting it up with the keyboard cover which IMO would draw much more attention.

We just got our Surface display set up at Staples, and a few people checked it out. But before we ever had them in store people kept coming in looking for the tablet with the "click" commercial, so i'd say the interest will be there and I love what the Surface does, so ill be glad to show it customers.
Sent from my SCH-R950 using xda app-developers app

conmanxtreme said:
We just got our Surface display set up at Staples, and a few people checked it out. But before we ever had them in store people kept coming in looking for the tablet with the "click" commercial, so i'd say the interest will be there and I love what the Surface does, so ill be glad to show it customers.
Sent from my SCH-R950 using xda app-developers app
Click to expand...
Click to collapse
John Lewis now have them in physical stores in the UK.

Microsot surface rt hidden at best buy
I visited a BestBuy in Gainesville, Florida, with my son. I wanted to see the Surface RT even though I own one. I could not see one. Then I spotted it with the black cover among other portable products. The Surface RT is not displayed at any specific promotional spot as the other other products are. So, even though, BestBuy carries it, I do not think people will notice it.
I hope Microsoft will address the issue.

went into Staples on Sunday (Dec 16) after I found out online that they had them in the store on Saturday. Big sign at entrance advertising the Surface. When I purchased the 64Gb version of it I found out that I was the first person in this Store who bought one. The folks at Staples wanted me to report back to them whether I liked it. I told them I will surely like it (played with it for some time at a MS Store in Boston). They told me that they only found out Wednesday that they will have them in the Store on Saturday and thought it seemed rushed by MS.
anyway, glad I was able to buy it at a local store (next MS store is 1.5hs from here).
place of Staples: Beavercreek, Ohio (Dayton area).

I just checked at the local Best Buy. It was just tossed in with the other tablets, and they didn't have the full selection of keyboards (nor did they have a keyboard out with it).

Poor product placement? Lmao...I think people who want it, know about it and will get it. Other random people, most likely will get an ipad. Lol. I honestly thought they would have a MS rep in every major best buy location to hype it up. Or , even a special station where multiple Surfaces are setup allowing people to play with them...kind of like apple has its booth in every store. Hopefully MS will do good on sales, even with poor product placment because it is a very important and effective marketing strategy.
I need to go check out my local store. I was sure I wanted the Pro but after realizing that the RT does a lot more than i thought i decided i would get that. Then after reading up some more im not sure if I am up for a windows 8 tablet anymore, just because i am more familiar with android. So i went from being 100% to not knowing what tablet I want. They get old fast... :/

equisbox said:
Poor product placement? Lmao...I think people who want it, know about it and will get it. Other random people, most likely will get an ipad. Lol. I honestly thought they would have a MS rep in every major best buy location to hype it up. Or , even a special station where multiple Surfaces are setup allowing people to play with them...kind of like apple has its booth in every store. Hopefully MS will do good on sales, even with poor product placment because it is a very important and effective marketing strategy.
I need to go check out my local store. I was sure I wanted the Pro but after realizing that the RT does a lot more than i thought i decided i would get that. Then after reading up some more im not sure if I am up for a windows 8 tablet anymore, just because i am more familiar with android. So i went from being 100% to not knowing what tablet I want. They get old fast... :/
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Click to collapse
Coming from Android as well, I find the Surface Rt way more customizable out of the box via registry tweaks and such. Something only possible via rooting android. I also find it much more stable than ICS (I cant comment on JB as I have not played with much on my wifes Nexus 7 since I got my Surface now.

At the Best Buy I visited (in KY), it was basically in the back where the cheap ipad covers were. The Kindle, ipad, android, and every other tablet got much better placement and the sales people weren't talking about them and knew almost nothing about them.
I think this whole plan was put together quickly and without any real prep.

I work at a staples in Oklahoma. All our documentation was about how big a win it would he for us to be the first retailer to have it on the shelf. The only spot we had open for the surface was the end cap with the nexus so they left all the nexus display stuff and accessories up for the first 3 days, but had the Surface model and tags in front... ugh. I guess technically we did have it first. Lol. They didn't work out the deal till like Wednesday of last week and we had stock by Thursday so in the corporate world that's crazy ass fast.
We sold 3 to one business guy with a startup that needed internet explorer and office and that's it. Other wise I've sold 2 to my personal friends that I told to wait and not buy online till they can come in to my store to buy it. Ha. Also, if you decide to take funny pictures of your face and perhaps other body parts, the photo app love tile will keep scrolling the pics even after you delete them... just a heads up. Lol
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bigwilly90210 said:
I work at a staples in Oklahoma. All our documentation was about how big a win it would he for us to be the first retailer to have it on the shelf. The only spot we had open for the surface was the end cap with the nexus so they left all the nexus display stuff and accessories up for the first 3 days, but had the Surface model and tags in front... ugh. I guess technically we did have it first. Lol. They didn't work out the deal till like Wednesday of last week and we had stock by Thursday so in the corporate world that's crazy ass fast.
We sold 3 to one business guy with a startup that needed internet explorer and office and that's it. Other wise I've sold 2 to my personal friends that I told to wait and not buy online till they can come in to my store to buy it. Ha. Also, if you decide to take funny pictures of your face and perhaps other body parts, the photo app love tile will keep scrolling the pics even after you delete them... just a heads up. Lol
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Click to expand...
Click to collapse
Hopefully MS will follow up and get proper displays for Staples and Best buy as it really is a great product (I have had one since launch and have done some awesome tweaks on mine (full flash, no lock screen, starts up when opened, networked, etc). Hardwarewise it is stable, and the OS is getting better -It just needs the developer community to get behind it, and that is only going to happen if they see users($$$).

After my good experience at the local Staples here in Dayton, Ohio I also went to BestBuy today. What a let-down. I couldn't find anything about the Surface. The only special place I found was the iMac stand that is placed pretty much in your face when you walk into the store. When I asked for the Surface a guy in the laptop section told me that "oddly enough, it's placed in the mobile section". Okay, when I walked over to the mobile section I found two or three tablets with Win8 (Asus Avivo, Samsung), but there was no Surface. When I asked again the BB guy told me that they are right there, pointing to the laptops I just looked at. Doh! I guess anything Windows 8 goes by Surface at BB at least in this store.
On the other hand I am not really surprised.....

Yeah the Surface at our staples is set up on and end cap, which isnt a terrible spot, but it doesn't quite jump out at you, and the end caps beside it are the Lenovo Twist and the new Samsung 23" All-in-one desktop, so its not terrible placement.
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Hey guys me again
I said that I wasn't sure about whether I wanted the Surface anymore after seeing all the android tabs and what not (because I have a lot of experience with the android OS.) I love android, I have a Samsung Galaxy S3 currently, and I was thinking of buying an android tablet so everything would be synced and what not. After thinking about it some more, and going to my local Best Buy, to play with the Surface, I realized that I definitely wanted it over anything else. I realized that I want something new, and all android has to offer are the same things I can already do with my phone, just a little bigger. I'm definitely going to go purchase this tablet in the next few days.
As far as product placement, my local Best Buy did an excellent job of actual physical placement. It is right in front of you when you walk in the store. I, somehow, still missed it and had to ask an employee to point me in the right direction. They need a banner or some sort of sign. LOL. They need to hire me as a manager, I'm sure I can put my BA Business and MSIS degree to good use
I was worried about the screen resolution, but in person, it is everything and more. I am not that picky about resolution, as long as everything looks good, and everything looks amazing on the tablet. Who cares if it doesn't have the crazy high resolutions, because it is perfect for what it is.
Also, played with the type cover because that is the only cover they had out at my local Best Buy. I couldn't test the touch cover, but the type cover is amazing. I played around with office, and I literally fell in love with the little device. I must get it. I think if everyone would stop being so bias and give it a chance, they will fall in love with it. I am an android fan, but I am giving this tablet a chance. Plus, the android tablet I bought last year, I ended up returning because all it was to me is an overgrown phone. Every time I wanted to do something I couldn't decide whether to do it on my android phone or my android tablet. LOL! So I just returned it to avoid the headache altogether.
Anyhow, I don't think the stores are doing too hot with sales. I didn't even see anyone else playing with the tablet, maybe because I was hogging the only one they had out, but who knows. Sucks because I really want it to do well.

equisbox said:
.....
Anyhow, I don't think the stores are doing too hot with sales. I didn't even see anyone else playing with the tablet....
Click to expand...
Click to collapse
Waiting on eye glasses repair...
Costco: guy asks "where is the old windows ?"
Lady asks "are there any windows seven laptops left?"
mom+kids "we'll just go get an ipad" (kids cheering, after trying to use the w8 demo unit for a few minutes)
Bestbuy:
Lady "where are the new ipads?"
Dude "this thing has awesome specs! Do you know how to put real windows on it?" (To his buddy)
Salesguy, "ya, I don't know about the surface thing. Doesn't sell. Can't believe they didn't have the pro ready for christmas."
All folks who might have considered a surface, maybe. Its not getting any serious attention from what I've seen.

I bought one from my local Best Buy, they just had it out with the other tablets, had the $499 32Gb, $599 32Gb with cover (One I got) and the $699 64Gb with cover.
I think Microsoft could really benefit for a better advertising campaign, also they should ship specific display models to stores that have a looping display on them. A black square with a black screen doesn't make one want to pick it up.
It's a nice device, build quality is awesome, OS is buggy though. Not sure if I'll keep it or not (have a month thanks to longer holiday return policy) or maybe get something like the 13" Lenovo yoga.
I still haven't gotten the white list hack to work, unless that was fixed not to in the latest update.
I still don't really get the hype or people waiting for the Pro, it's just a tablet computer, maybe it will be nicer in quality, buy really you can buy that now, the surface is great because of the battery life, size and for the most part a full OS, the pro looses most of that.
I do have to say I own a iPad mini and love the thing for size and weight but for the most part it's a gamming device, even my old full size ipad was just that also.
One of my first wishes for the surface is 4 rows of tiles instead of three, my start screen is getting kind of long!

Zytryx said:
I bought one from my local Best Buy, they just had it out with the other tablets, had the $499 32Gb, $599 32Gb with cover (One I got) and the $699 64Gb with cover.
I think Microsoft could really benefit for a better advertising campaign, also they should ship specific display models to stores that have a looping display on them. A black square with a black screen doesn't make one want to pick it up.
It's a nice device, build quality is awesome, OS is buggy though. Not sure if I'll keep it or not (have a month thanks to longer holiday return policy) or maybe get something like the 13" Lenovo yoga.
I still haven't gotten the white list hack to work, unless that was fixed not to in the latest update.
I still don't really get the hype or people waiting for the Pro, it's just a tablet computer, maybe it will be nicer in quality, buy really you can buy that now, the surface is great because of the battery life, size and for the most part a full OS, the pro looses most of that.
I do have to say I own a iPad mini and love the thing for size and weight but for the most part it's a gamming device, even my old full size ipad was just that also.
One of my first wishes for the surface is 4 rows of tiles instead of three, my start screen is getting kind of long!
Click to expand...
Click to collapse
I also wish there were 4 tiles, and I also want the ability to group apps into folders on the start screen - I have over 100 apps installed and its a bit tough to manuevur, even with shrinking the size of the start screen shortcut.

Pleasant Surprise/Pixel in court/How To ?

First.) To whom it may... ..I was pleasantly surprised after a year of believing my Pixel 2xl was writing over older texts (I could scroll back maybe 9 months but all previous were gone) I found by using the "search text" function, that the Pixel 2xl would still access ALL texts... 3 years back to day one... ..I just needed to use a search word that was used in whatever text I needed to find... ..100's and 100's are still in there... ..somewhere....(?)... So if you may think you've lost them, try using a search word for subject matter you want to retrieve.
Second.) now the IMPORTANT... an 8 year long, contested and contentious court matter has virtually bankrupted me. 7 years ago I was able to hire a local forensics, private investigator type dude to retrieve all texts and certify them as forensically retrieved in a manner that the court accepted as verified original / untampered original signal path. I now need this again but can find no one.
I'm thankful that the judge began to see something was not right with the other party, appointed a mediator to investigate, after 4 years on the case, the mediator's final report to the court should put me over the top and win this case against someone I trusted for over 25 years but embezzled my life's savings, retirement, and falsified documents that leave me owing approx. $200,000 I've never seen or touched. They have been succesful at bleeding me dry with legal expenses to the point that I have to enter this hearing for final judgment by myself...no attorney. BUT... If I can retrieve my texts, transfer to computer...by having this, along with the report, this should allow me to finally end this nightmare.
---MY QUESTION !! ( and I give my lifelong gratitude in advance to anyone who answers...) So...how do I download/transfer/send/or save text messages to a Win. computer? I'm not able to see what file may hold them. I guess I could screenshot each but trial in in 1 month and would be tough to complete for proper evidence. Ant help will be bigger than you could know.

Use sms backup and restore. You'll end up with an xml file that you can do whatever you like with it.