[Q] Phone stuck when playing how to restart manually? - Xperia Z3 Q&A, Help & Troubleshooting

Hello phone crashed when i'm using it, since we can't get battery off, how to force restarting it? I tried holding power button 10 seconds, didnt work

profprof said:
Hello phone crashed when i'm using it, since we can't get battery off, how to force restarting it? I tried holding power button 10 seconds, didnt work
Click to expand...
Click to collapse
Power and volume up

gregbradley said:
Power and volume up
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Thank you so so much for this quick reply, it worked

profprof said:
Hello phone crashed when i'm using it, since we can't get battery off, how to force restarting it? I tried holding power button 10 seconds, didnt work
Click to expand...
Click to collapse
Well u could hav used emergency power button near sim slot..

Related

Truble with My nexus..battery?

Hi all..i have a truble with My phone..i bought it as used..and i can't turn it back..
The problem is that My nexus, randomly, shut off and can't turn it on again ..it try to turn on and after 1/2 second (sometimes arrives to android logo) turn off again in "bootloop".. After 10 minutes of trying it, finally turn on again and does the " update application" process..
What could be the problem? (I ve noticed also that the battery ,that before that the phone turn off had 65%, after has 45%) ..
Thanks in advance and sorry for My bad english..
Plug your nexus 5 in to your charger. Does it constantly loop when on the charger? If so try to repeatedly press the power button on your phone. Do not hold it, just keep repeatedly pressing it while it is trying to boot. Does this get the phone any further in the booting process? If so, the cause of the problem could be a faulty power button.
Angel2k6 said:
Hi all..i have a truble with My phone..i bought it as used..and i can't turn it back..
The problem is that My nexus, randomly, shut off and can't turn it on again ..it try to turn on and after 1/2 second (sometimes arrives to android logo) turn off again in "bootloop".. After 10 minutes of trying it, finally turn on again and does the " update application" process..
What could be the problem? (I ve noticed also that the battery ,that before that the phone turn off had 65%, after has 45%) ..
Thanks in advance and sorry for My bad english..
Click to expand...
Click to collapse
Do you nave stock ROM? Try to flash factory immage and see if problem is solved
dkconor said:
Plug your nexus 5 in to your charger. Does it constantly loop when on the charger? If so try to repeatedly press the power button on your phone. Do not hold it, just keep repeatedly pressing it while it is trying to boot. Does this get the phone any further in the booting process? If so, the cause of the problem could be a faulty power button.
Click to expand...
Click to collapse
The previous owner sent the phone in assistance (private assistence) that said him that was a power button issue and that they soldered it..
However i LL try to do that you ve just said me..
tizzi717 said:
Do you nave stock ROM? Try to flash factory immage and see if problem is solved
Click to expand...
Click to collapse
Yes ..stock ROM and bootloader locked .. Do you think that i have to try to reflash stock ROM?
Try a simple factory reset but i think the issue with power button is come back. Bootloop and random power off is a sintom
tizzi717 said:
Try a simple factory reset but i think the issue with power button is come back. Bootloop and random power off is a sintom
Click to expand...
Click to collapse
Don't you think that is a battery problem?
I don't think so. Power button is the problem. Because inside under the button is like you still pressing the power button. That's the problem of your nexus 5. So you see power off and boot loop.
tizzi717 said:
I don't think so. Power button is the problem. Because inside under the button is like you still pressing the power button. That's the problem of your nexus 5. So you see power off and boot loop.
Click to expand...
Click to collapse
But if now i manually long press (like that the phone do with a faulty power button) the power button, without release it, the first thing it show me is the "turn off" option, after that (without releasing the button) phone turn off and starts a single boot loop and finally turn
off completly ( without any bootloop)..i think that could be the battery because during bootloop the phone reboots in differents moment and randomly..i don't know..i have to do some other tests.. Now i m using the phone since 3 hours without any reboot.. Tomorrow i LL try to do that dkconnor suggested me.. :crying:
up .. today any reboot..
but i think that it's really the power button ( i've disassembled the phone and there is any solder point..so the assistence didn't anything.. ) because yesterday one of the times during the bootloop i tried to press also volume down and it accessed in fastboot and after one second again reboot..
so, i think that if the problem is the battery the phone have to turn off without any reboot, right?
Yeah you catch The point
tizzi717 said:
Yeah you catch The point
Click to expand...
Click to collapse
Yesterday and today the phone turn off one time.. Without rebooting.. Only turn off.. [emoji35]
Angel2k6 said:
Yesterday and today the phone turn off one time.. Without rebooting.. Only turn off.. [emoji35]
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Click to collapse
It is the button.

No removeable battery and ROM flashing

Coming from the S5, what are the implications of not being able to remove battery to reboot when phone gets stuck while flashing ROMs etc. What is the solution now with s6/s7?
I'm wondering about this, too. I suppose flashing with the battery almost empty & plugged into a low powered charger while flashing would allow for the battery to fully drain after unplugging it? Every phone I've owned had removable battery, so I don't know what to expect.
Holding the power+volume down simulates a battery pull
Holding down the power button for 10 seconds should shut it off too.
hella356 said:
I'm wondering about this, too. I suppose flashing with the battery almost empty & plugged into a low powered charger while flashing would allow for the battery to fully drain after unplugging it? Every phone I've owned had removable battery, so I don't know what to expect.
Click to expand...
Click to collapse
I do NOT suggest this at ALL! A dead battery while firmware up/downgrading can be quite problematic, to say the least.
peachpuff said:
Holding down the power button for 10 seconds should shut it off too.
Click to expand...
Click to collapse
This generally doesn't work with the newer Samsung devices, like S6/Note 5. But volume down and power button does every time as someone already mentioned.
Volume down+power like others have mentioned. Works every time. I found that at times I had to hold the home button as well.
KCRic said:
Volume down+power like others have mentioned. Works every time. I found that at times I had to hold the home button as well.
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Click to collapse
won't it enter download mode if you press home button as well ?
ayamgoreng said:
won't it enter download mode if you press home button as well ?
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Click to collapse
Not if the phone is already powered up it won't. That's as if it's off when you hit that combination.
Corwinder said:
Not if the phone is already powered up it won't. That's as if it's off when you hit that combination.
Click to expand...
Click to collapse
Never really noticed that lol. I just knew I as to do it someone's. The more you know, right?

Samsung Galaxy S7 Bricked while charging !!! Red LED remains on !!!

I plugged my charger in my S7 and after ~30 min when i tried to use it,the screen won't turn on.The red LED is on but the phone is...dead.I tried every hard reset/restart possible but nothing happens...no safe mode,my pc doesn't detect it,it's not charging...nothing.The phone acts like it's dead but the red LED is on.... WTF ??? Any sugestions ??? :crying:
Scrapperr said:
I plugged my charger in my S7 and after ~30 min when i tried to use it,the screen won't turn on.The red LED is on but the phone is...dead.I tried every hard reset/restart possible but nothing happens...no safe mode,my pc doesn't detect it,it's not charging...nothing.The phone acts like it's dead but the red LED is on.... WTF ??? Any sugestions ??? :crying:
Click to expand...
Click to collapse
Remove charger and let the phone battery die, might take a long time depending on how much it was charged
Try connecting the white MicroUSB > USB adapter that came with the phone to something power hungry to drain it quicker
Power off you device and then wait 10 seconds. After waiting press and hold the Volume Up, Home, and Power buttons at the same time
After the phone vibrates, let go of the Power button, while still holding the other two buttons until Android System Recovery screen appears.
Using the "Volume Down" button, highlight "wipe cache partition" and press the Power button to select it.
After the cache partition is cleared, the Galaxy S7 will reboot automatically. This worked for me ans I hope this will help
Zemmel0251 said:
Power off you device and then wait 10 seconds. After waiting press and hold the Volume Up, Home, and Power buttons at the same time
After the phone vibrates, let go of the Power button, while still holding the other two buttons until Android System Recovery screen appears.
Using the "Volume Down" button, highlight "wipe cache partition" and press the Power button to select it.
After the cache partition is cleared, the Galaxy S7 will reboot automatically. This worked for me ans I hope this will help
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Click to collapse
It doesn't work.I already tried it...my phone is somehow stuck with the red led on and it does not take any command...i tried every button combination that i know but nothing...
Scrapperr said:
I plugged my charger in my S7 and after ~30 min when i tried to use it,the screen won't turn on.The red LED is on but the phone is...dead.I tried every hard reset/restart possible but nothing happens...no safe mode,my pc doesn't detect it,it's not charging...nothing.The phone acts like it's dead but the red LED is on.... WTF ??? Any sugestions ??? :crying:
Click to expand...
Click to collapse
Have you tried
power button and volume -
Keep press both button for 10 sec it must work
rasoulcarrera said:
Have you tried
power button and volume -
Keep press both button for 10 sec it must work
Click to expand...
Click to collapse
I tried...
Scrapperr said:
I tried...
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Click to collapse
Run the battery out, once the phone is off it might get out of whatever loop it is stuck in
Then connect charger and power on
Any background info? ROMs flashed? Shady apps newly installed? Rooted?
gerhard_wa said:
Any background info? ROMs flashed? Shady apps newly installed? Rooted?
Click to expand...
Click to collapse
Stock everything,no shady apps...
*Detection* said:
Remove charger and let the phone battery die, might take a long time depending on how much it was charged
Try connecting the white MicroUSB > USB adapter that came with the phone to something power hungry to drain it quicker
Click to expand...
Click to collapse
I did try to connect something to the usb adapter but the phone does not output power...
Scrapperr said:
I did try to connect something to the usb adapter but the phone does not output power...
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Click to collapse
Might have a long wait then
RMA / Return under warranty
Maybe you're screen Is dead. Replace under warranty.
Sent from my SM-G930F using Tapatalk
takerhbk said:
Maybe you're screen Is dead. Replace under warranty.
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
Red LED should not show when charger is not connected though
Press power button plus volume up and down hold for 5 to 10 sec it will restart ur phone same thing happen with on s6 but not on s7.
I once had to press vol up and down, power and home (that's all buttons) at the same time for ten seconds for the S7 to reboot as it was stuck and seemingly dead. No led on at the time though. But I have disabled the leds in the settings anyway.
UPDATE!
The battery discharged completely(red led was off),first i tried to put it in download mode and IT WORKED!!! But the phone wouldn't turn on because the battery was 0%.I charged it and now it works fine :| I hope this was something software related and not hardware and i hope this will never happen again.Thx for the help guys!
*Detection* said:
Run the battery out, once the phone is off it might get out of whatever loop it is stuck in
Then connect charger and power on
Click to expand...
Click to collapse
I hope this was the problem,because the phone now works after the battery discharged...thx for the help!
Scrapperr said:
I hope this was the problem,because the phone now works after the battery discharged...thx for the help!
Click to expand...
Click to collapse
Great
Sounded like it just got stuck, and because you can't take the battery out you have to wait for discharge :good:
*Detection* said:
Great
Sounded like it just got stuck, and because you can't take the battery out you have to wait for discharge :good:
Click to expand...
Click to collapse
Yup ?
Same problem
I have the same issue... Tried to charge my phone with 15% battery and after a few hours it was 8%. Tried to reboot, charge with the phone turned off but nothing was happening ( not charging, not booting up. tried buttons combinations as well ). The led is not showing up on mine because i disabled it from the settings so i'm not sure if it's charging or not. Took the phone to an authorized service on friday so next week i'll be getting a response from them. By the way, the phone is only one week old :crying:

My A8 (2018) is not turning on or charging

Last night, I charge my phone because I notice that it was in 8% so plug it in to charge. An hour later, I check the phone if it was fully charge. I use my fingerprint to unlock but it is not recognizing it so I press the button to wake it but it is not waking up. I tried pressing for much longer to see if it wake or turn on but it is not. I tried pressing the Volume Down + Power to see if I can soft reset but that does not work as well. Plug it in the PC to see if it recognize it but it is not. I left it charging the whole night come morning when I woke and tried everything again but still won't turn on.
What could be causing this?
hoa2014 said:
Last night, I charge my phone because I notice that it was in 8% so plug it in to charge. An hour later, I check the phone if it was fully charge. I use my fingerprint to unlock but it is not recognizing it so I press the button to wake it but it is not waking up. I tried pressing for much longer to see if it wake or turn on but it is not. I tried pressing the Volume Down + Power to see if I can soft reset but that does not work as well. Plug it in the PC to see if it recognize it but it is not. I left it charging the whole night come morning when I woke and tried everything again but still won't turn on.
What could be causing this?
Click to expand...
Click to collapse
I think i had this problem.. idk
So how i fixed the problem was hold the power and volume down buttons together until it boots
hoa2014 said:
Last night, I charge my phone because I notice that it was in 8% so plug it in to charge. An hour later, I check the phone if it was fully charge. I use my fingerprint to unlock but it is not recognizing it so I press the button to wake it but it is not waking up. I tried pressing for much longer to see if it wake or turn on but it is not. I tried pressing the Volume Down + Power to see if I can soft reset but that does not work as well. Plug it in the PC to see if it recognize it but it is not. I left it charging the whole night come morning when I woke and tried everything again but still won't turn on.
What could be causing this?
Click to expand...
Click to collapse
Try, press Power + Volume Up + Volume Down. You should enter in the Download mode. Press the Volum UP button. Now release the button. Now press Power + Volume Down and wait until the logo appears. The system should be boot.
587.saboor said:
I think i had this problem.. idk
So how i fixed the problem was hold the power and volume down buttons together until it boots
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Click to collapse
I tried that but it doesn't work.
ZmisiS said:
Try, press Power + Volume Up + Volume Down. You should enter in the Download mode. Press the Volum UP button. Now release the button. Now press Power + Volume Down and wait until the logo appears. The system should be boot.
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Click to collapse
Same goes to this one. It doesn't work. The phone has never been drop since I got it.
hoa2014 said:
I tried that but it doesn't work.
Same goes to this one. It doesn't work. The phone has never been drop since I got it.
Click to expand...
Click to collapse
Are you tried pressing the button for one til two minutes?
ZmisiS said:
Are you tried pressing the button for one til two minutes?
Click to expand...
Click to collapse
I even tried pressing it for 30 minutes. Fingers went numb. Still not working. I think it might have been drained to 0% and the phone stops receiving power upon charging.
hoa2014 said:
I even tried pressing it for 30 minutes. Fingers went numb. Still not working. I think it might have been drained to 0% and the phone stops receiving power upon charging.
Click to expand...
Click to collapse
Try replacing the USB cable or battery charger.
ZmisiS said:
Are you tried pressing the button for one til two minutes?
Click to expand...
Click to collapse
ZmisiS said:
Try replacing the USB cable or battery charger.
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Click to collapse
I just went to Samsung Authorized Service Center since it is still in warranty and they said that it is the mainboard that was faulty. They just replaced it right away.
hoa2014 said:
I just went to Samsung Authorized Service Center since it is still in warranty and they said that it is the mainboard that was faulty. They just replaced it right away.
Click to expand...
Click to collapse
O.K. It's important that you solved the problem.

Samsung note 20 ultra 5G U.S model

Hello everybody.
I am trying to get to recovery mode but I did not succeed so far.
I looked at a few sites and youtube,too.It was advised to insert the earphones and to press the on/off and vol+ at the same time.I tried to press on the the on/off and vol+ and tried after the on/off and vol- but nothing happened so far.
Does anybody know what is the REAL WORKING WAY to get to the recovery mode?
Thanks a lot,
Arye
Press and hold Vol + and Power button until you see the Samsung logo, then release both.
No need to plug in anything.
rjohnstone said:
Press and hold Vol + and Power button until you see the Samsung logo, then release both.
No need to plug in anything.
Click to expand...
Click to collapse
I already did it .It does NOT work.
eran40 said:
I already did it .It does NOT work.
Click to expand...
Click to collapse
Then your phone is broken.
That is the ONLY way to get into recovery mode on a stock Note 20 Ultra.
eran40 said:
I already did it .It does NOT work.
Click to expand...
Click to collapse
Timing is everything... watch a vid on it.
Most likely it's just your bad touch
I've made the same mistake rebooting my 10+, it can be annoying.
blackhawk said:
Timing is everything... watch a vid on it.
Most likely it's just your bad touch
I've made the same mistake rebooting my 10+, it can be annoying.
Click to expand...
Click to collapse
Ahh yes... the Steve Jobs "you're holding it wrong" comment comes to mind.
Gotta hold both buttons until the "Samsung", or carrier logo shows up. Then release.
I don't have carrier branding, so I forgot most will see their carrier logo instead of the Samsung logo.
If you're releasing during the device startup logo, that's too soon.
eran40 said:
Hello everybody.
I am trying to get to recovery mode but I did not succeed so far.
I looked at a few sites and youtube,too.It was advised to insert the earphones and to press the on/off and vol+ at the same time.I tried to press on the the on/off and vol+ and tried after the on/off and vol- but nothing happened so far.
Does anybody know what is the REAL WORKING WAY to get to the recovery mode?
Thanks a lot,
Arye
Click to expand...
Click to collapse
Probably got the China model that why it doesnt work. You need to plug in the usb c cable to computer then do what others mentioned.

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