Truble with My nexus..battery? - Nexus 5 Q&A, Help & Troubleshooting

Hi all..i have a truble with My phone..i bought it as used..and i can't turn it back..
The problem is that My nexus, randomly, shut off and can't turn it on again ..it try to turn on and after 1/2 second (sometimes arrives to android logo) turn off again in "bootloop".. After 10 minutes of trying it, finally turn on again and does the " update application" process..
What could be the problem? (I ve noticed also that the battery ,that before that the phone turn off had 65%, after has 45%) ..
Thanks in advance and sorry for My bad english..

Plug your nexus 5 in to your charger. Does it constantly loop when on the charger? If so try to repeatedly press the power button on your phone. Do not hold it, just keep repeatedly pressing it while it is trying to boot. Does this get the phone any further in the booting process? If so, the cause of the problem could be a faulty power button.

Angel2k6 said:
Hi all..i have a truble with My phone..i bought it as used..and i can't turn it back..
The problem is that My nexus, randomly, shut off and can't turn it on again ..it try to turn on and after 1/2 second (sometimes arrives to android logo) turn off again in "bootloop".. After 10 minutes of trying it, finally turn on again and does the " update application" process..
What could be the problem? (I ve noticed also that the battery ,that before that the phone turn off had 65%, after has 45%) ..
Thanks in advance and sorry for My bad english..
Click to expand...
Click to collapse
Do you nave stock ROM? Try to flash factory immage and see if problem is solved

dkconor said:
Plug your nexus 5 in to your charger. Does it constantly loop when on the charger? If so try to repeatedly press the power button on your phone. Do not hold it, just keep repeatedly pressing it while it is trying to boot. Does this get the phone any further in the booting process? If so, the cause of the problem could be a faulty power button.
Click to expand...
Click to collapse
The previous owner sent the phone in assistance (private assistence) that said him that was a power button issue and that they soldered it..
However i LL try to do that you ve just said me..
tizzi717 said:
Do you nave stock ROM? Try to flash factory immage and see if problem is solved
Click to expand...
Click to collapse
Yes ..stock ROM and bootloader locked .. Do you think that i have to try to reflash stock ROM?

Try a simple factory reset but i think the issue with power button is come back. Bootloop and random power off is a sintom

tizzi717 said:
Try a simple factory reset but i think the issue with power button is come back. Bootloop and random power off is a sintom
Click to expand...
Click to collapse
Don't you think that is a battery problem?

I don't think so. Power button is the problem. Because inside under the button is like you still pressing the power button. That's the problem of your nexus 5. So you see power off and boot loop.

tizzi717 said:
I don't think so. Power button is the problem. Because inside under the button is like you still pressing the power button. That's the problem of your nexus 5. So you see power off and boot loop.
Click to expand...
Click to collapse
But if now i manually long press (like that the phone do with a faulty power button) the power button, without release it, the first thing it show me is the "turn off" option, after that (without releasing the button) phone turn off and starts a single boot loop and finally turn
off completly ( without any bootloop)..i think that could be the battery because during bootloop the phone reboots in differents moment and randomly..i don't know..i have to do some other tests.. Now i m using the phone since 3 hours without any reboot.. Tomorrow i LL try to do that dkconnor suggested me.. :crying:

up .. today any reboot..
but i think that it's really the power button ( i've disassembled the phone and there is any solder point..so the assistence didn't anything.. ) because yesterday one of the times during the bootloop i tried to press also volume down and it accessed in fastboot and after one second again reboot..
so, i think that if the problem is the battery the phone have to turn off without any reboot, right?

Yeah you catch The point

tizzi717 said:
Yeah you catch The point
Click to expand...
Click to collapse
Yesterday and today the phone turn off one time.. Without rebooting.. Only turn off.. [emoji35]

Angel2k6 said:
Yesterday and today the phone turn off one time.. Without rebooting.. Only turn off.. [emoji35]
Click to expand...
Click to collapse
It is the button.

Related

Jelly bean (i9023) - Sometimes phone does not wake up

Google Nexus S i9023
Country: India
Carrier: Vodafone
Android version: 4.1.1 (Stock OTA from Google)
Build number: JRO03E
I've been on Jelly Bean for 5 hours. Apart from discovering that the CRT lock screen animation works only very sporadically (another thread here talks about it), 3 times the following has happened:
The phone was on idle, screen turned off. I woke my phone by pressing power button and nothing happened. I waited for almost 10 seconds, and the phone woke up. It took 10 SECONDS TO WAKE UP.
This has happened very sporadically too. I dont know if there's a pattern when it happens and when it does not. Anybody else here experience this problem?
First time it happened, I had Developer Options turned on. I turned it off.
After the second and third time, I restarted my phone.
That was an hour ago. It has not yet happened again, and I am watchful as ever. If someone else has faced a similar problem or knows whats causing it, please do reply!
I cant imagine what I'll do if this happens when I need the phone for an emergency.
sometimes when i press the power button nothing happen !! and i must press it again !
milindvk said:
Google Nexus S i9023
The phone was on idle, screen turned off. I woke my phone by pressing power button and nothing happened. I waited for almost 10 seconds, and the phone woke up. It took 10 SECONDS TO WAKE UP..
Click to expand...
Click to collapse
soft reboot? Happened to me before because I was using LBE app which is not compatible with JB, no more soft reboot after uninstalling the app.
gleenfield97 said:
soft reboot? Happened to me before because I was using LBE app which is not compatible with JB, no more soft reboot after uninstalling the app.
Click to expand...
Click to collapse
Umm.. even with soft reboot, I would see some activity on the screen right? Like the booting animation or something..?
When I tried waking up the phone, it did not give any feedback whatsoever. It just sat there like a piece of dumb plastic for 10 seconds. And then, it nonchalantly showed me the lock screen as if nothing had gone wrong and I had only just pressed the power button.
BTW, it has been almost 6 hours since I restarted my phone and this incident has not repeated itself.
Don't try to remove the battery and insert again
Same problem was caused by my nexus S I9023 after the OTA update from google for jelly bean.I removed the battery then the system starts booting up without pressing the power button.Then i removed the battery again and suddenly phone stopped booting up.(No display,No usb connection,No power button ,No button combination work to enter into recovery mode)Phone became completely dead It is now hardbricked and became a paperweight....
Now im looking for the repair ..Can anyone suggest what can be done now ???
gagan330 said:
Same problem was caused by my nexus S I9023 after the OTA update from google for jelly bean.I removed the battery then the system starts booting up without pressing the power button.Then i removed the battery again and suddenly phone stopped booting up.(No display,No usb connection,No power button ,No button combination work to enter into recovery mode)Phone became completely dead It is now hardbricked and became a paperweight....
Now im looking for the repair ..Can anyone suggest what can be done now ???
Click to expand...
Click to collapse
Have you tried an usb-jig?
mobile is not working
shivasrage said:
Have you tried an usb-jig?
Click to expand...
Click to collapse
hi, this is bhaskar i got same problem with mobile what u have with u r mobile if u got any solution pls reply me
bhaskar91 said:
hi, this is bhaskar i got same problem with mobile what u have with u r mobile if u got any solution pls reply me
Click to expand...
Click to collapse
There is not much you can do...if you can´t start phone
even with a jig it´s bricked...it happens to me 2 times last year
without any flashing something wrong or so.
I turned phone off next morning it never wake up again.
I have raed that the reason is maybe the JB bootloader so
After repair I flashed ICS bootloader....we will see if it happens again.
good luck :good:

Phone won't boot

Hey guys,
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
Any ideas on what I can do?
rosscarrothers said:
Hey guys,
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
Any ideas on what I can do?
Click to expand...
Click to collapse
Provide more information for a starter - stock? unlocked bootloader? rooted? third party recovery? rom and if yes which?
If it's stock I'd RMA it.
If not what did you do immediately before the problem started?
try holding the power button for > 2 seconds which should turn it off completely, leave it on a wall charger for at least a couple of hours then turn it back on - I doubt it'll fix the problem but it's a simple thing to try...
Clancy_s said:
Provide more information for a starter - stock? unlocked bootloader? rooted? third party recovery? rom and if yes which?
If it's stock I'd RMA it.
If not what did you do immediately before the problem started?
try holding the power button for > 2 seconds which should turn it off completely, leave it on a wall charger for at least a couple of hours then turn it back on - I doubt it'll fix the problem but it's a simple thing to try...
Click to expand...
Click to collapse
Everything on it is stock, no ROM, not rooted. I had just taken it out of my pocket to check the time, put it back in my pocket and then felt it vibrate, took it back out to see it at the Google logo and haven't been able to get it started since. There was one or two times when it got past the Google logo and started to show the start up animation (the four colours bouncing around or whatever it is) but then it shut off again.
I tried holding the power button to completely turn it off, but plugging it into the wall charger just causes it to repeatedly attempt to boot like I mentioned earlier. I'll leave it for a while and hope for the best
Sounds like the mobo is bad. Most likely will have to rma it.
rosscarrothers said:
Hey guys,
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
Any ideas on what I can do?
Click to expand...
Click to collapse
Do you have a case on? The case could be faulty.
Sent from my Nexus 5 using Tapatalk
jd1639 said:
Sounds like the mobo is bad. Most likely will have to rma it.
Click to expand...
Click to collapse
Maybe not. Sounds like a stuck power button to me.
OP does the phone just endlessly repeat this cycle? If so it's rebooting itself do to a stuck power button. One other users already reported similar issues and his power button was indeed stuck. Mash the power button hard for a minute to see if you can unstick it.
theesotericone said:
Maybe not. Sounds like a stuck power button to me.
OP does the phone just endlessly repeat this cycle? If so it's rebooting itself do to a stuck power button. One other users already reported similar issues and his power button was indeed stuck. Mash the power button hard for a minute to see if you can unstick it.
Click to expand...
Click to collapse
You got it!
Thanks so much, really wasn't looking forward to waiting for weeks while the RMA went through. The button didn't appear to be stuck - it was still clicky - but after mashing it for a minute it started up normally and appears to be fine now.
Did you flash any ROMs or anything previously?
Sent from my Nexus 5 using xda app-developers app
scottdouglasdick said:
Did you flash any ROMs or anything previously?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
brother the issue is gone, as mentioned "sticky power button" was causing it. read the thread before posting. btw thanks for effort anyway... haha
:laugh::silly:
Hi all. Sorry to reopen an old thread (but xda suggested I check here before making my own thread).
I think we have the exact same problem with a Nexus 5. Unfortunately, bashing the power button doesn't seem to be helping (and makes me feel slightly silly .
Anyone know how much effort it would be to take it apart to get to the part that's stuck? Any good instructions?
Thanks.
Weird, I have the same issue starting a few hours ago. I updated to the Oct 17 beta of Cataclysm then a hour later it happened. But was told it sounds like the power button issue.
Took it apart, tried to fix it. If plugged in I can get into the bootloader, but then it reboots again. I've tried tapping it on a hard surface, and it gets seems like it almost fixes it because it'll connect to my laptop but then reboots again.
Could it be the battery? It was fully charged but then died as I was deleting hundreds of photo's in Dropbox to move photo's over from my phone because it was full.
I too am running into this same issue. My screen cracked so I replaced the digitizer with some success. In the process I damaged the battery and needed to replace it. When I got the new battery and replaced it my phone is now unusable.
When unplugged: I turn on the phone and it's running the ANDROID animation then turns off.
When plugged in: I turn on the phone, the ANDROID animation runs then the phone restarts and continues the process over and over again.
I then flashed the phone with Marshmallow and the same thing happens. Except now that I flashed it I get the Android icon with the spinning gear. So; I flashed it back to 5.1.1, but the same result.
Could I have physically damaged something inside or is it a battery issue? Thanks for any insight.

Nexus 5 reboots itself to google logo

Hey, I really hope someone can help me with my phone. A few weeks ago my phone got stuck and shut by itself and since then it has been working alternately until the beginning of this week when it wouldn't turn on. What happens is that the device gets stuck (freezes for 1-2 seconds and then reboots itself) and when it tries to boot back it hangs on the google logo or get stuck on the boot animation. If I wait some time (10-20 minutes) the phone will boot and work untill it gets stuck again and refuse to turn on and so forth. I flashed the system image and also did a factory reset. Thats why I think it's probably a hardware problem.
Did anyone come across this or know how to fix this?
Thanks in advance for anyone who can help!
Possible power button issue?
audit13 said:
Possible power button issue?
Click to expand...
Click to collapse
Thanks for your reply,
It's very unlikely because of the way it freeze, the way it wouldn't turn on, I also took it apart and saw no reason to belive the power button was faulty (feels quite clickable).
Even if the button is clickable does not mean it is not a power button issue. If you have a multimeter, you could check it.
Could also be a battery issue?
The bootloader remains unlocked after rebooting into fastboot? Tried various stock Roms? Flashed userdata.img file when flashing a stock rom?
audit13 said:
Even if the button is clickable does not mean it is not a power button issue. If you have a multimeter, you could check it.
Could also be a battery issue?
The bootloader remains unlocked after rebooting into fastboot? Tried various stock Roms? Flashed userdata.img file when flashing a stock rom?
Click to expand...
Click to collapse
The battery is quite new, I actually replaced it myself, but even connecting back the old one didn't show any change so no signs of life there. I'm not sure how can I check the button, isn't it plastic? And yeah I flashed the images as they appear in google site.
You can use a multimeter to test the contact points. The power button works by momentarily complete the circuit or creating a temporary short. There should be three solder points near the power button.
It reboots on kk too?
audit13 said:
You can use a multimeter to test the contact points. The power button works by momentarily complete the circuit or creating a temporary short. There should be three solder points near the power button.
It reboots on kk too?
Click to expand...
Click to collapse
I will try to test the multimeter and report back. I flashed kitkat and it rebooted as well. Thanks for the help!
It's very likely the power button issue. My Nexus 5 was exactly like this (Boot into Google logo/bootloader repeatedly ). I replaced the power button on the motherboard and it works perfectly fine now.

Samsung Galaxy S7 Bricked while charging !!! Red LED remains on !!!

I plugged my charger in my S7 and after ~30 min when i tried to use it,the screen won't turn on.The red LED is on but the phone is...dead.I tried every hard reset/restart possible but nothing happens...no safe mode,my pc doesn't detect it,it's not charging...nothing.The phone acts like it's dead but the red LED is on.... WTF ??? Any sugestions ??? :crying:
Scrapperr said:
I plugged my charger in my S7 and after ~30 min when i tried to use it,the screen won't turn on.The red LED is on but the phone is...dead.I tried every hard reset/restart possible but nothing happens...no safe mode,my pc doesn't detect it,it's not charging...nothing.The phone acts like it's dead but the red LED is on.... WTF ??? Any sugestions ??? :crying:
Click to expand...
Click to collapse
Remove charger and let the phone battery die, might take a long time depending on how much it was charged
Try connecting the white MicroUSB > USB adapter that came with the phone to something power hungry to drain it quicker
Power off you device and then wait 10 seconds. After waiting press and hold the Volume Up, Home, and Power buttons at the same time
After the phone vibrates, let go of the Power button, while still holding the other two buttons until Android System Recovery screen appears.
Using the "Volume Down" button, highlight "wipe cache partition" and press the Power button to select it.
After the cache partition is cleared, the Galaxy S7 will reboot automatically. This worked for me ans I hope this will help
Zemmel0251 said:
Power off you device and then wait 10 seconds. After waiting press and hold the Volume Up, Home, and Power buttons at the same time
After the phone vibrates, let go of the Power button, while still holding the other two buttons until Android System Recovery screen appears.
Using the "Volume Down" button, highlight "wipe cache partition" and press the Power button to select it.
After the cache partition is cleared, the Galaxy S7 will reboot automatically. This worked for me ans I hope this will help
Click to expand...
Click to collapse
It doesn't work.I already tried it...my phone is somehow stuck with the red led on and it does not take any command...i tried every button combination that i know but nothing...
Scrapperr said:
I plugged my charger in my S7 and after ~30 min when i tried to use it,the screen won't turn on.The red LED is on but the phone is...dead.I tried every hard reset/restart possible but nothing happens...no safe mode,my pc doesn't detect it,it's not charging...nothing.The phone acts like it's dead but the red LED is on.... WTF ??? Any sugestions ??? :crying:
Click to expand...
Click to collapse
Have you tried
power button and volume -
Keep press both button for 10 sec it must work
rasoulcarrera said:
Have you tried
power button and volume -
Keep press both button for 10 sec it must work
Click to expand...
Click to collapse
I tried...
Scrapperr said:
I tried...
Click to expand...
Click to collapse
Run the battery out, once the phone is off it might get out of whatever loop it is stuck in
Then connect charger and power on
Any background info? ROMs flashed? Shady apps newly installed? Rooted?
gerhard_wa said:
Any background info? ROMs flashed? Shady apps newly installed? Rooted?
Click to expand...
Click to collapse
Stock everything,no shady apps...
*Detection* said:
Remove charger and let the phone battery die, might take a long time depending on how much it was charged
Try connecting the white MicroUSB > USB adapter that came with the phone to something power hungry to drain it quicker
Click to expand...
Click to collapse
I did try to connect something to the usb adapter but the phone does not output power...
Scrapperr said:
I did try to connect something to the usb adapter but the phone does not output power...
Click to expand...
Click to collapse
Might have a long wait then
RMA / Return under warranty
Maybe you're screen Is dead. Replace under warranty.
Sent from my SM-G930F using Tapatalk
takerhbk said:
Maybe you're screen Is dead. Replace under warranty.
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
Red LED should not show when charger is not connected though
Press power button plus volume up and down hold for 5 to 10 sec it will restart ur phone same thing happen with on s6 but not on s7.
I once had to press vol up and down, power and home (that's all buttons) at the same time for ten seconds for the S7 to reboot as it was stuck and seemingly dead. No led on at the time though. But I have disabled the leds in the settings anyway.
UPDATE!
The battery discharged completely(red led was off),first i tried to put it in download mode and IT WORKED!!! But the phone wouldn't turn on because the battery was 0%.I charged it and now it works fine :| I hope this was something software related and not hardware and i hope this will never happen again.Thx for the help guys!
*Detection* said:
Run the battery out, once the phone is off it might get out of whatever loop it is stuck in
Then connect charger and power on
Click to expand...
Click to collapse
I hope this was the problem,because the phone now works after the battery discharged...thx for the help!
Scrapperr said:
I hope this was the problem,because the phone now works after the battery discharged...thx for the help!
Click to expand...
Click to collapse
Great
Sounded like it just got stuck, and because you can't take the battery out you have to wait for discharge :good:
*Detection* said:
Great
Sounded like it just got stuck, and because you can't take the battery out you have to wait for discharge :good:
Click to expand...
Click to collapse
Yup ?
Same problem
I have the same issue... Tried to charge my phone with 15% battery and after a few hours it was 8%. Tried to reboot, charge with the phone turned off but nothing was happening ( not charging, not booting up. tried buttons combinations as well ). The led is not showing up on mine because i disabled it from the settings so i'm not sure if it's charging or not. Took the phone to an authorized service on friday so next week i'll be getting a response from them. By the way, the phone is only one week old :crying:

blocked on black screen

Hello,
Ive tried to look for a similar situation in other thread but each case is different so i open a new one.
This morning, when i took my idol 3 the screen did not switch off when pressing power button. I thought it was battery but when i plugged charger,nothing happened except the led is on continuously. I kept power button pressed for 10 seconds. The phone vibrates shortly but still a black screen, no sound and no reaction from the touch panel. Power+vol+ did not led me to my twrp recovery. What can i do now to get it work again? The phone is rooted with Rom Eu 4.2 from murigny64 and it is the first time i encounter this issu. Thanks in advance for helping me
Tonight i disconnected the battery for about 30min then connect it again. Then i tried to start in recovery: Just a vibration but no display and no sound. I unplugged/plugged the battery again and try to start. Same problem. What the hell could happen? Maybe a deffective hardware
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
persona78 said:
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
Click to expand...
Click to collapse
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
nigloud said:
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
Click to expand...
Click to collapse
Can be, can be to... To bad if is battery.
But still trying to boot, is very difficult to.
.
thank you for advise but it's still not working. I spend about 30 minutes trying different combination of button: power pressed until it vibrate, power+vol up, power+vol down, power+vol up & down, discontinuous press of power with charger and no charger....and so on. Its a complete failure.
If it is the battery, there was no sign of weakness before (short life, random shutoff, ....) . It happen suddenly: I lock my screen before sleeping and the next morning no way to switch it on again.
I thought I would avoid problems for long with a twrp recovery, a backup and adb tools on my pc.....but for hardware issues its useless.
How can I be sure it is battery before purchasing another one ?
nigloud said:
How can I be sure it is battery before purchasing another one ?
Click to expand...
Click to collapse
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
belkoo said:
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
If it was the screen the touch panel would work and i could sense vibration when typing the pin code no?
The led bright continuously when i plug instead of flashing slowly as it used to do when charging. That why i think its battery.
...and when i start in recovery the phone is not detected on my pc
That's hardware brick. Don't give up, try to boot, normally or in recovery, keep trying it will boot.
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
jani0417 said:
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
Click to expand...
Click to collapse
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
belkoo said:
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
nigloud said:
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
Click to expand...
Click to collapse
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
jani0417 said:
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
Click to expand...
Click to collapse
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
nigloud said:
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
Click to expand...
Click to collapse
Yep, that's it
Hello,
I received the new battery today.
So i unpacked it, i unplugged the old one and plugged the new one ...and guess what happened......the same bevahiour as with the old battery: when i press the button power, it vibrate but it doesnt start neither in recovery nor in normal mode.
I just precise that the new battery is charged at 50%........:crying:
So the problem is not the battery but it was the only thing i could test by myself before sending the phone to alcatel for repair.
Im still wondering what could happen to my idol 3: It had been woking perfectly for months and one morning with no warning, it refuse to switch on. Ok sorry for annoying us and hope it wont happen with yours.
I hope alacatel will apply the guarantee although the phone is rooted and bootloader unlocked....because its a hardware issue i think.
Hello,
Just to conclude. The phone got back from repair after 10 days. They have changed motherboard, battery and also the back that was damaged. Its a brand new phone .

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