[Completed] My Huawei Y511 has been experiencing problem and won't reboot - XDA Assist

I had been having problems with my phone, like notifications saying "google play has stopped" or "google + has stopped" etc. And so i thought the best solution was to restart the phone, but it will not restart. It turned off but only the starting screen would appear afterwards, even after several hours it would not change. I have only had the phone for around 6 months. Any ideas what could be wrong with it?

XDA Visitor said:
I had been having problems with my phone, like notifications saying "google play has stopped" or "google + has stopped" etc. And so i thought the best solution was to restart the phone, but it will not restart. It turned off but only the starting screen would appear afterwards, even after several hours it would not change. I have only had the phone for around 6 months. Any ideas what could be wrong with it?
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A quick fix to this would be to backup your messages,contacts and apps and then perform a factory reset.
This should definitely fix the problem
Cheers.

dagger said:
A quick fix to this would be to backup your messages,contacts and apps and then perform a factory reset.
This should definitely fix the problem
Cheers.
Click to expand...
Click to collapse
Thank you! but does that mean it must be done through the computer?

gretamuffin said:
Thank you! but does that mean it must be done through the computer?
Click to expand...
Click to collapse
No,
It is done from the device itself.
It should be in backup and reset in settings.

dagger said:
No,
It is done from the device itself.
It should be in backup and reset in settings.
Click to expand...
Click to collapse
Yeah, that is the problem. It will not turn on, the logo go huawei will show up but it will never full turn on to the home screen. Is there anyway i can fix through the computer?

Related

Blu_p0010uu_v19_generic_5.1

Has anyone downloaded and installed the new wireless update? Not sure why they changed to the Google messenger. Especially since Allo is due out soon.
Sent from my PURE XL using Tapatalk
Installing now. Kind of a disappointing update, but at least we haven't been abandoned.
I didn't think Allo was going to do MMS/SMS, but I've seen conflicting reports.
It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.
GregTheSmeg said:
It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.
Click to expand...
Click to collapse
You're right, my Garmin Forerunner doesn't disconnect when I do that now. Good catch.
GregTheSmeg said:
It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.
Click to expand...
Click to collapse
That right there is worth it. I'm installing it now.
Sent from my iPhone using Tapatalk
The issues with the background apps closing seems to have been fixed. Thank goodness. Now Tasker and pushover work when closed.
As for Allo, I haven't read anywhere that SMS and MMS are not supported. It does seem to suggest that end to end encryption is primary.
Sent from my iPhone using Tapatalk
I downloaded it and now my phone won't start up properly. It goes into a loop where it says android is starting and it is optimizing apps and then restarts back to optimizing apps over and over. I contacted Blu customer service and they said to hard restart mt phone. It doesn't work and my phone still does the same thing.
Since the update, it change the sms native to Google messenger and worts off it there is a bug, no notification at all on every sms program.
Do you have a link for this update?
-sent using this app on this device.
superx00b said:
I downloaded it and now my phone won't start up properly. It goes into a loop where it says android is starting and it is optimizing apps and then restarts back to optimizing apps over and over. I contacted Blu customer service and they said to hard restart mt phone. It doesn't work and my phone still does the same thing.
Click to expand...
Click to collapse
It happened to me too!
pih1 said:
It happened to me too!
Click to expand...
Click to collapse
I just hard re-set the phone a couple of times in a row and let the phone do its thing, optimizing the apps for 3 hours straight. The phone started up by itself and worked after that. Hope this works for you.
superx00b said:
I just hard re-set the phone a couple of times in a row and let the phone do its thing, optimizing the apps for 3 hours straight. The phone started up by itself and worked after that. Hope this works for you.
Click to expand...
Click to collapse
How to hard reset ? I think I already did and did not work....
pih1 said:
How to hard reset ? I think I already did and did not work....
Click to expand...
Click to collapse
Hold the power and up volume buttons for 10 seconds to re-set phone. A menu with options will come up, select using the volume up/down button. Select re-set phone option with the power button. I did it twice in a row.
turning wifi off
So when battery is around 20% the strangest thing happened, wifi just turns off when phone is locked, just when it´s locked. Anyone else having this issue?
Does anyone know where to get the v19? I had to perform a factory reset and it backed up to v16. When I do the update it now claims that my system is damaged.
Sent from my PURE XL using Tapatalk
Need V19 link
I needed to do a factory reset on my Pure xl, so my version is v16 and when I try to update it says my system is damaged. I want to update, what to do ??
mrjamesb36 said:
So when battery is around 20% the strangest thing happened, wifi just turns off when phone is locked, just when it´s locked. Anyone else having this issue?
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Click to collapse
Do you have "standby intelligent power saving" on under battery settings?
quantum1 said:
Do you have "standby intelligent power saving" on under battery settings?
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Click to collapse
I do, but it was never a problem before the update. It seems rebooting helps with this issue, and then it lasts for like 1 month and then happens again. And now battery lasts nothing! do you have this issue after the update?
Does anyone have a link to the update? My phone says system damaged when I try

I accidently disabeled/deleted the Google app

so I am an Idiot,
I had this issue with my headphones on my phone that google would pop up on random times to ask me wether I needed help from the voice support thingy.
So I looked up some video's on how to fix it and most videos said to just disable/delete the google app from my phone in App manager.
Everything went OK but when I wanted to go to my home screen, an error popped up saying there was no home screen...
I'm like; 'What the hell?!?'
so I turned off my device completely just to discover it wouldn't boot up correctly when I started it again.
now I am stuck with only my bootloader and I can't get back to factory mode, I did not root my device for any of your interests
pls help someone who knows something that might help me
Go to recovery when turning device on and from there do a factory reset?
tislist said:
so I am an Idiot,
I had this issue with my headphones on my phone that google would pop up on random times to ask me wether I needed help from the voice support thingy.
So I looked up some video's on how to fix it and most videos said to just disable/delete the google app from my phone in App manager.
Everything went OK but when I wanted to go to my home screen, an error popped up saying there was no home screen...
I'm like; 'What the hell?!?'
so I turned off my device completely just to discover it wouldn't boot up correctly when I started it again.
now I am stuck with only my bootloader and I can't get back to factory mode, I did not root my device for any of your interests
pls help someone who knows something that might help me
Click to expand...
Click to collapse
So you did something in settings, or are you rooted and used some app to delete stuff? The answer to your problems really depends on what you did.
As a quick fix, log into your Google account via a PC and find Nova Launch (or some reputable launcher) and push it to the phone, once it installed press Home and it should ask you to select your Home screen and make sure to tick "Always".
The real problem here is you tried to a fix a problem that didn't fixing, just a quick settings change... A quick thread started here would have probably got the quick answer of turning of Google Assistance Anywhere to fix the problem without messing anything up.
acejavelin said:
So you did something in settings, or are you rooted and used some app to delete stuff? The answer to your problems really depends on what you did.
As a quick fix, log into your Google account via a PC and find Nova Launch (or some reputable launcher) and push it to the phone, once it installed press Home and it should ask you to select your Home screen and make sure to tick "Always".
The real problem here is you tried to a fix a problem that didn't fixing, just a quick settings change... A quick thread started here would have probably got the quick answer of turning of Google Assistance Anywhere to fix the problem without messing anything up.
Click to expand...
Click to collapse
Hi, I did not root my this device and did not delete the home screen from TWRP, just from the application manager. but it's more than just the home screen. I said I've tried to restart the device but when I was booting it up again, I only saw the Motorola logo loading for like 15 minutes.
It does connect to my PC and it recognizes the device, but I can't find it in File Explorer.
I might try to install Nova launcher, just to see if it works or not.
thanks for the reply though
tislist said:
Hi, I did not root my this device and did not delete the home screen from TWRP, just from the application manager. but it's more than just the home screen. I said I've tried to restart the device but when I was booting it up again, I only saw the Motorola logo loading for like 15 minutes.
It does connect to my PC and it recognizes the device, but I can't find it in File Explorer.
I might try to install Nova launcher, just to see if it works or not.
thanks for the reply though
Click to expand...
Click to collapse
If your not rooted you couldn't have deleted the app needed, only disabled it. Pull down the notification shade twice (or with 2 fingers) and tap the settings gear, scroll to Apps, then scroll to the bottom where disabled apps would be listed and re-enable everything and reboot. If that still doesn't work, push Nova, and as a last resort you can perform a factory reset.
acejavelin said:
If your not rooted you couldn't have deleted the app needed, only disabled it. Pull down the notification shade twice (or with 2 fingers) and tap the settings gear, scroll to Apps, then scroll to the bottom where disabled apps would be listed and re-enable everything and reboot. If that still doesn't work, push Nova, and as a last resort you can perform a factory reset.
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Click to collapse
I don't think u get what I'm saying, I can't boot up my phone so I can't swipe down and go to the settings. thus leaving me with a useless phone.
tislist said:
I don't think u get what I'm saying, I can't boot up my phone so I can't swipe down and go to the settings. thus leaving me with a useless phone.
Click to expand...
Click to collapse
Then factory reset is your only option.
acejavelin said:
Then factory reset is your only option.
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Click to collapse
When I do that, it does the same thing as if I didn't. I don't really know how to push applications from my PC to my phone. Maybe I can try to redownload the google app through pushing.
acejavelin said:
Then factory reset is your only option.
Click to expand...
Click to collapse
never mind, I downloaded the Nova launcher on my phone just by going to the store on my PC and after it factory resetted, I got back my home screen, Thanks alot for the advice mate.
tislist said:
never mind, I downloaded the Nova launcher on my phone just by going to the store on my PC and after it factory resetted, I got back my home screen, Thanks alot for the advice mate.
Click to expand...
Click to collapse
Glad you got it working but I am a little confused...
Either way, it's like a wise man once said "It doesn't matter if it's duct tape or tie wraps, fixed is fixed". :highfive:

OnePlus One Keeps restarting itself

Here is the problem. My phone has suddenly restarted, and every time it starts up, home screen is empty (maybe once every 10 restarts I see home apps) and notification pops on the screen: "Unfortunately, Trebuchet has stopped working". A few other notifications pop up also, saying that some other apps have stopped working as well. After I close those notifications, they just keep popping up. Whatever I try to do, the phone restarts itself after 10sec – 1min, and it goes like this forever.
I haven't tried to do a factory reset because I have data from last ~6 months on it.
Is there any way to fix this without loosing data on the phone? Any help would be really appreciated.
Alcohero said:
Here is the problem. My phone has suddenly restarted, and every time it starts up, home screen is empty (maybe once every 10 restarts I see home apps) and notification pops on the screen: "Unfortunately, Trebuchet has stopped working". A few other notifications pop up also, saying that some other apps have stopped working as well. After I close those notifications, they just keep popping up. Whatever I try to do, the phone restarts itself after 10sec – 1min, and it goes like this forever.
I haven't tried to do a factory reset because I have data from last ~6 months on it.
Is there any way to fix this without loosing data on the phone? Any help would be really appreciated.
Click to expand...
Click to collapse
What ROM?
Mr.Ak said:
What ROM?
Click to expand...
Click to collapse
It's Cyanogen 11s.
Alcohero said:
It's Cyanogen 11s.
Click to expand...
Click to collapse
Backup everything using adb,and flash Cos13 or cm11s(as you prefer) using fastboot.
Mr.Ak said:
Backup everything using adb,and flash Cos13 or cm11s(as you prefer) using fastboot.
Click to expand...
Click to collapse
How long will it take to back it up, since I have max 1-2 mins before the phone reboots?
Alcohero said:
How long will it take to back it up, since I have max 1-2 mins before the phone reboots?
Click to expand...
Click to collapse
In that case,I'm afraid you'll have to proceed without backup.
Mr.Ak said:
In that case,I'm afraid you'll have to proceed without backup.
Click to expand...
Click to collapse
I actually managed to copy the data in the end. Yesterday I flashed Cos13, and to be honest I really like it. Thanks!

play store stuck on downloading

Is this a known issue? Every thing I try to download from the playstore gets stuck on downloading no matter what connection I use.
One thing I noticed is that it works for a bit after a reboot which leads me to believe that the download Manager is at fault since that one stops working for most other apps too.
also with X Compact
I have the same problem with my German Xperia X Compact after the Oreo update. App downloads/updates a stuck in state 'Downloading' for a long time. But they eventually start downloading within an hour.
I tried to troubleshoot with these instructions but without success:
support.google.com/googleplay/answer/7513003
support.google.com/googleplay/answer/7512202
Yep have the same issue but my starts to work normally at random times
do all of these methods :
1. Clear cache & Clear data (google play store-google play service-download manager- download agent-play auto installs configuration)
2.try another network
3.try VPN
4.try hard reset for cleaning cache (hold power and volume Up until phone vibrates 3 times and begin to restart)
5.reset app preference in app info
6.last way (factory reset or flash with flashtool )
Reset helped
I did a factory reset with Xperia Companion. Now it works.
Clear cach "google services" it is important
I've got the same issue on my Moto Z Play, updates will show as 'Downloading...' in Google Play Store, and then either fail, or take hours to download.
timster01 said:
I've got the same issue on my Moto Z Play, updates will show as 'Downloading...' in Google Play Store, and then either fail, or take hours to download.
Click to expand...
Click to collapse
Off data saver
7ronic said:
I have the same problem with my German Xperia X Compact after the Oreo update. App downloads/updates a stuck in state 'Downloading' for a long time. But they eventually start downloading within an hour.
I tried to troubleshoot with these instructions but without success:
support.google.com/googleplay/answer/7513003
support.google.com/googleplay/answer/7512202
Click to expand...
Click to collapse
I'm having the same problem. Did you fix it ?
Factory Reset
jchq said:
I'm having the same problem. Did you fix it ?
Click to expand...
Click to collapse
A factory reset solved the problem for me.
Battery Saver
I saw a post where it says that turning on battery saver might solve it. Oddly it worked for me.
forums.oneplus.com/threads/closed-google-play-store-stuck-at-downloading-after-update.505868
Fix by downgrade to Nougat
i have this issue also when in Oreo, i have factory reset many times, but eventually it comes again,.. then i try downgrade to Nougat and the problem not come so far
I have the same issue, and whats weird that same hapoens in the Theme app in my phone (Zenfone 5) when i try downloading a new theme. I don't even understand how the two are related.
thunder753 said:
I saw a post where it says that turning on battery saver might solve it. Oddly it worked for me.
forums.oneplus.com/threads/closed-google-play-store-stuck-at-downloading-after-update.505868
Click to expand...
Click to collapse
Tried all other suggestions (except factory reset/changing ROM), turning Battery Saver on/off- instantly fixed this issue. Thanks for sharing!
callmeWhiskers said:
Tried all other suggestions (except factory reset/changing ROM), turning Battery Saver on/off- instantly fixed this issue. Thanks for sharing!
Click to expand...
Click to collapse
is it turn on "power-saving excepptions" in battery menu for play store, i'm using XZ1 and got this problem many times, and only way to fix is reset my phone , now i hace both XZP and XZ1 and dont want it happen again.
sorry for my bad english.
Lavievn said:
is it turn on "power-saving excepptions" in battery menu for play store, i'm using XZ1 and got this problem many times, and only way to fix is reset my phone , now i hace both XZP and XZ1 and dont want it happen again.
sorry for my bad english.
Click to expand...
Click to collapse
No, just the "normal" Battery Saver feature of Android (the one that suggests turning on at 15% battery). As soon as I manually turned it on and off, Play Store downloads worked again (immediately).
callmeWhiskers said:
No, just the "normal" Battery Saver feature of Android (the one that suggests turning on at 15% battery). As soon as I manually turned it on and off, Play Store downloads worked again (immediately).
Click to expand...
Click to collapse
oh, i see, i'll try now, thanks
callmeWhiskers said:
No, just the "normal" Battery Saver feature of Android (the one that suggests turning on at 15% battery). As soon as I manually turned it on and off, Play Store downloads worked again (immediately).
Click to expand...
Click to collapse
Hi, it's me again, i just changed from xz1 to xzp yesterday, start install some app on playstore, everything seem normal till 2 hours ago, it's happen again, i mean play store stuck at downloading or download pending, i try clear data/cache of play store, turn off battery save...etc...restart my phone but nothing happen, this xzp is brand new phone, i think this will happen more. Hopefully Pie dont have this, everytime before i need to factory reset to fix this .
thunder753 said:
I saw a post where it says that turning on battery saver might solve it. Oddly it worked for me.
forums.oneplus.com/threads/closed-google-play-store-stuck-at-downloading-after-update.505868
Click to expand...
Click to collapse
this worked instantly for me!
dunno why but it works while battery saver is on.
Android P with Pixel 2 XL, Google Play Store v12.5.15-all
thunder753 said:
I saw a post where it says that turning on battery saver might solve it. Oddly it worked for me.
forums.oneplus.com/threads/closed-google-play-store-stuck-at-downloading-after-update.505868
Click to expand...
Click to collapse
Have you found a permanent solution? I'm using a redmi note 4 and getting the same exact error. Using pixel experience rom android 9 with a custom kernel

Question SEE ultra randomly restarting

Hey Guys, as the title says my S22 Ultra is restarting randomly. It seems to be worse in the mornings, but stops in the afternoon and evening. I have updated to latest OS version, have updated all of my apps.
I tried running in Safemode for a couple of hours without it restarting so I don't think its hardware.
I am not doing anything on it out of the ordinary when it happens, browsing Instagram or using it with android auto in my car and it just turns off and back on. My storage is not full 10gb available, also it feels warm around the camera, top half of the phone. Its always done that, I think they just run hot.
It is turning off and then back to the Samsung logo and back on within 45 seconds which leads me to believe its not a full crash, maybe an os crash?
Any ideas on what I can do? I think my next step is a factory reset.
Model: SM-S908B/DS One Ui 4.1 Current os: S908BXXU2AVF1 / S908BXXM2AVF1
You can clear cache in recovery mode and see if fix before you factory reset.
LR7875 said:
You can clear cache in recovery mode and see if fix before you factory reset.
Click to expand...
Click to collapse
Okay cool I'll try that
So I tried clearing the cache last night but still have restarts this morning. Is there anything else I could try?
Go to Device care, then menu and automation. Check if you have auto restart enabled
ErickF said:
Go to Device care, then menu and automation. Check if you have auto restart enabled
Click to expand...
Click to collapse
Hey just checked and it's off. So frustrating because it's happening while I'm using Google maps to find my route.
garysully1986 said:
Hey just checked and it's off. So frustrating because it's happening while I'm using Google maps to find my route.
Click to expand...
Click to collapse
That's a tough one then. What about the button next to the menu button on device care? Does it say anything about a restart history there?
if it doesn't restart in safe mode, one of your 3rd party apps is causing the issue.
submit an error report and get feedback when it restarts again
Samsung Members app > Get help > Send feedback > Error reports
do you have life360 app installed on your phone?
Uninstall Telegram

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