Maybe you guys can help me out here. This is the second time this has happened. All of the sudden, without warning, all my contacts are gone. I sent a text not 10 mins ago, at that point everybody who I'd texted had their names and photos next to the texts. Now, I'm left with just a bunch of numbers. I checked my "Contacts" app, and it's empty. It did the same thing about a week ago, but it was early and I had a Nandroid backup from the night before, so I only lost about two texts. My last backup is from two days ago, too much for me to restore back that far. Any idea a) WHY this would happen, as randomly as it did? and b) How to get back any contacts that might not transfer from a GMail/Facebook Sync? Would this be a problem with the phone, or something I did to the phone that would make it do this literally randomly?
I guess I'll throw in that I mainly use Handcent, have ChompSMS on here as well, and haven't used the default messaging app since I downloaded Handcent. I also am no longer able to sync Facebook it appears.
Also, contacts are the only thing missing. All other data is still there, along with all apps and even my homescreen layout is still intact.
Sent from my SAMSUNG-SGH-I897 using XDA App
Check your sync options. On a different device, I've had the Contacts come unchecked, and when the phone sync'd it erased them all
I checked everything after it happened, there were no changes. I didn't have it set up for Auto-sync either, so it shouldn't have just randomly synced to nothing. And that wouldn't explain why my phone and SIM contacts aren't accessible either.
Anyways, it happened again today. I noticed it right after I replied to a text using LauncherPro's new Messaging widget. I'm wondering if that's not the common factor in the three times that it's happened. If it happens again, it'll be getting unrooted, restored to stock and exchanged under warranty. The most intrusive thing I've done to this phone is try to get a lagfix to work (that didn't even work), and I doubt the side effects of that would include random contact deletion...
Ok so heres the scenario. When I go to my contacts I can see them all, click on any of them no problem etc. But when I go into my groups and try to click on one of my contacts a popup comes us saying complete action using... no matter what i try it doesnt do anything. So I erased my groups but i still have my groups under the gmail on my phone. well random contacts there are doing the same thing. I have also noticed call settings is there twice in the list and when i click the first one down it does nothing. when i click the second one i get the com.android.phone has stopped unexpectedly error. I hit force stop and phone goes right back to working. Just seems weird that its random contacts. Also when i had the groups if they didnt have a "g" next to them i would get the same thing.
I have flashed my phone with 2.2 from this site (baseband I897UCJI6) (kernel 2.6.32.9)
Anyone know how to fix this or what is wrong?
good old gmail... accounts and sync on the phone find the sync settings for gmail and set em to what you want synced
I did that and it is only showing me contacts with phone numbers. but what i mean is i had groups on my phone and when going into a contact within the group, if it was one i put in and is not synced with gmail its asking me how to complete action. But if i access that same contact right from contacts and not from the group tab it works just fine.
Woke up today, went to my call history and noticed that it didn't list any names. Instead it had everyones phone number. When I clicked a number to dial, it showed their name. So I reset the phone, numbers still showed. I cleared the list, and dialed a new person. Everything back to normal.
Then, when trying to call someone later on today, I noticed something else. All the links that I had made (Live + Facebook contact) were unlinked.
Anyone have a clue why this happened, or has anyone else experienced it? I hate having to relink everyone again.
Glad to know I'm not the only one that had this happen
Went thru the same process of rebooting & pulled the battery
The call history just mysteriously lost all association to the names?
New calls are showing up ok
I'm guessing that some AT&T system reset is the culprit
bmazloum said:
All the links that I had made (Live + Facebook contact) were unlinked.
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+1 on this bit.
I've noticed that very occasionally those contacts whose name doesn't exactly match their Facebook accounts become unlinked and I have to re-link them. I have no idea why that happens and have never been able to attribute a cause.
Although not the same, I am having a problem with my contact pics on the People tile on the homescreen. It looks as though all the pics I added myself are showing up as blue squares , Facebook pics are showing up ok. When I go into my contact list all pics show up correctly.
This happened to me too once, I figured it was just a bug... That and the call history being delayed at times... Calls won't show up for a few minutes randomly... Had only happened about two or three times.
I had the same problem last night, too.
I guess that it is the problem came from Hotmail server. It was corrupt when syncing and then all my contacts were reset and sync again. It made Live contacts and linked-facebook contacts unlink...
Cmon MS, hotmail must be stable like rock or user will have this problem again
HAd same Problem
Just about a hour ago all my contacts unlinked and i als lost all my home screen contacts they just vannished from my home screen.
Did not encounter this issue but I do agree MS should improve the live mail service...
At least make contact editing as good as gmail...
i also encountered this waking up this morning.
Are any of you guys using Micro-SD cards? That could possibly be the cause of the problem
i am on a trophy, so yes, it's built into the phone with a micro SD. given the amount of people who all experienced this at about the same time, i would say it would be something to do with the server.
Oscardog777 said:
Are any of you guys using Micro-SD cards? That could possibly be the cause of the problem
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I have the phone over a month and not having this problem so far until yesterday... So I dont think it is the SD Card problem...
/I have a HD7
About 2 minutes after my first post I noticed that this exact problem had happened to me (my gf had called, and in the call history it simply listed her number and not her name). I remembered that last night while configuring my email settings, under my windows live account it said "not synced" or something like that. Naturally, I did a long press and hit "sync." When it synced, it must have for some reason set everything back to default. This was probably the cause of my problem; I agree it must be some sort of Hotmail/Windows Live sync issue.
Happened to me too, 4x already. My Samsung Focus Windows Live contact becomes unlinked with my previously linked facebook contacts everytime i will sync in hotmail tile. I am annoyed as I have to linked my facebook contact with windows live contacts everytime. Do you have any idea why is this so?
Could someone send this feedback to MS?... Cause my English is not good enough...
I'm on the Omnia 7, bought it especially not to have microSD problems. And seeing how it all happened in this past day, it's gotta be a Windows Live problem. Unless we all installed the same person
It's kinda freaky, Microsoft being in total control, they could just brick all our phones overnight while we sleep.
Throw my hat in the ring too...all contacts in calls list appear as phone number and all contacts/facebook links unlinked. Not too big of a deal but kinda weird.
Happened to me too over the weekend. HD7 with original SD card. Lost my contact tiles from my start screen, lost all links between contacts and facebook friends where the names weren't the same.
If this happens again I'm going to change all my contact names to match the facebook names so they match themselves up, because doing it manually is a pain.
Casey_boy said:
+1 on this bit.
I've noticed that very occasionally those contacts whose name doesn't exactly match their Facebook accounts become unlinked and I have to re-link them. I have no idea why that happens and have never been able to attribute a cause.
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I had exactly the same problem for the first time yesterday. Weird.
Add me to the list. Also emails I deleted on my Hotmail inbox are still showing up on the phone.
I just noticed today that gmail is no longer showing up as a choice within my contacts. When I open a contact I have choices for dialing, email, web, and messaging. I used to have a choice for gmail. I was just wondering if anyone else has had this problem, or knows how to maybe fix it? I tried clearing gmail data and re-sync, but that didn't work.
Here is a screenshot of what I mean...
Can't say that I have. My phone did something weird the other day though. Was using the same kernel too. Couldn't access the phone app. Kept crashing. I rebooted and it worked fine. Have you tried a reboot and clearing the contacts data and a resync at all?
Ok so google has been no help. Seems all the issues are people not having any contacts sync...
My S3 was perfect and FB sync was pulling only the contacts I had in my phone already which is what I wanted. I noticed a few weren't syncing due to slightly different names/spellings so I went to manually join them. After joining them it is now pulling ALL of my contacts in! This is complete crap and I dont want 500 peoples numbers in my phone.
I have tried going back into the fb app and setting to sync only existing again and forcing a resync. I have even uninstalled the app from my phone and reinstalled and its still pulling them all!
Anyone have any solutions?
have you tried menu - contacts to display? or settings - only contacts with phone numbers?
radiohead14 said:
have you tried menu - contacts to display? or settings - only contacts with phone numbers?
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Nope didnt realized that menu scrolled down more XD
While this doesnt directly solve my problem I just changed it to show only "Phone" contacts rather than all so thanks!