[Q] Transformer won't boot up - Transformer TF300T Q&A, Help & Troubleshooting

My tablet seemed to be frozen and wasn't responding so I tried to restart. It was hanging at the Asus screen with the indicator just spinning. I tried a cold boot and it ran with the same Asus screen for about two hours until the battery died. I plugged it in to charge and a few hours later tried to start it again but I still get the same results. I noticed when I did another cold boot that I do not get any text in the corner of the screen like I think I'm supposed to. I can't turn the thing off so it will be spinning until the battery dies again.
Any advice would be appreciated. I freely admit that these Android devices confuse the heck out of me but I can troubleshoot a computer like a pro. I would appreciate really clear instructions because I'm old and set in my PC ways.
Pam

gargoyle1210 said:
My tablet seemed to be frozen and wasn't responding so I tried to restart. It was hanging at the Asus screen with the indicator just spinning. I tried a cold boot and it ran with the same Asus screen for about two hours until the battery died. I plugged it in to charge and a few hours later tried to start it again but I still get the same results. I noticed when I did another cold boot that I do not get any text in the corner of the screen like I think I'm supposed to. I can't turn the thing off so it will be spinning until the battery dies again.
Any advice would be appreciated. I freely admit that these Android devices confuse the heck out of me but I can troubleshoot a computer like a pro. I would appreciate really clear instructions because I'm old and set in my PC ways.
Pam
Click to expand...
Click to collapse
Gargoyle1210 - We are sorry to hear about the troubles you are having with your Transformer Tablet and we will be more than happy to assist you with having this issue resolved. Please email us at [email protected] with your serial number and the post you made on this thread so we will be able to better assist you. Thank you.

Related

[Q] Boot up time (takes ages!)

My Asus eee pad transformer takes ages to boot (like 15 to 30 minutes!) Which is strange because I watched youtube vids showing it only takes about a minute to boot.
I will also share relevant information that may be useful in suggesting why it might be..
K, so I bought an Asus eee pad transformer on Saturday from Micro Anvika, I was really lucky because a stock of 4 just came in WITH the keyboard dock .
Got home, turned it on for a quick test drive, took forever to boot like 10-15 minutes (but maybe it was to be expected because its new). Then a screen came up asking me to enter a password (it also said safe mode at the corners).
So I thought I had to enter a new password. But it said wrong password! Kept trying different passwords like Admin or android or Asus, no luck.
Seemed dodgey, so I went back to Micro Anvika for them to check it out. They thought it was strange and they did a "Hard reset".
So everything worked fine after that. Wifi, bluetooth, keyboard dock, sound all worked fine. I charged it for the rest of the day (8 hours) with the dock and used it ALL day from Sunday when it was fully charged.
So I shut it down at Sunday night, and rebooted it to check if that it doesn't go in to that safe mode, welcome screen. Took 30 minutes to boot up (just stays in that "eee pad" screen for ages), and it loaded normally with all my settings and customisations in place. Thank God.
But today, I switched it on again, took another 15-20 minutes to load and it prompted me with an android welcome page! To make it clear, I did not hard reset it, I just pressed the power button once for less than 5 seconds.
So I just turned it off, and turned it on again, and now i'm typing this post while this thing boots up and its been like almost 20-30 minutes now? and still hasn't booted up yet.
I know I sound like i'm exagerrating, but it REALLY is taking that long.
Now I wanna know if i'm doing something wrong here or if this baby is defective :S.
Again, I know I'm not doing a hard reset, because the guys at Micro Anvika said you have to press and hold the power button for 30 seconds. Maybe their wrong?
Also, does it have to do with battery life? Right now, its less than 30%.
Apologies if post is too long to read, but this is really tedious, and worrying that it would keep hard resetting everytime I use it.
Any advice?
Thanks in advance.
Something is terribly wrong with your unit, mine fully boots up in less than a minute from a cold start even when the battery is pretty low.
My advice is to make sure you have the latest firmware, and if that doesn't fix it, return it.
That behavior is in no way normal.
That's definitely not normal as I'm sure you know. Mine takes a couple minutes to boot tops. Do you have the latest firmware installed from asus?
Sent from my ADR6400L using Tapatalk
Sounds like you have a development model/prototype. There was some other guy on the forums who had one with android 2.2 installed on it so we know they are out there. It definitely shouldnt take longer than about a minute to boot up no matter what you're doing with it (other than updating firmware). I've not seen any mention of anyone else mentioning a 'safe mode' before. Sounds more like a windows thing tbh.
Yes check what Android version you have. If it says 2.2 can we haz a system dump
Sent from my ADR6400L using Tapatalk
Would factory reset it ASAP...
kingkay said:
My Asus eee pad transformer takes ages to boot (like 15 to 30 minutes!) Which is strange because I watched youtube vids showing it only takes about a minute to boot.
I will also share relevant information that may be useful in suggesting why it might be..
K, so I bought an Asus eee pad transformer on Saturday from Micro Anvika, I was really lucky because a stock of 4 just came in WITH the keyboard dock .
Got home, turned it on for a quick test drive, took forever to boot like 10-15 minutes (but maybe it was to be expected because its new). Then a screen came up asking me to enter a password (it also said safe mode at the corners).
So I thought I had to enter a new password. But it said wrong password! Kept trying different passwords like Admin or android or Asus, no luck.
Seemed dodgey, so I went back to Micro Anvika for them to check it out. They thought it was strange and they did a "Hard reset".
So everything worked fine after that. Wifi, bluetooth, keyboard dock, sound all worked fine. I charged it for the rest of the day (8 hours) with the dock and used it ALL day from Sunday when it was fully charged.
So I shut it down at Sunday night, and rebooted it to check if that it doesn't go in to that safe mode, welcome screen. Took 30 minutes to boot up (just stays in that "eee pad" screen for ages), and it loaded normally with all my settings and customisations in place. Thank God.
But today, I switched it on again, took another 15-20 minutes to load and it prompted me with an android welcome page! To make it clear, I did not hard reset it, I just pressed the power button once for less than 5 seconds.
So I just turned it off, and turned it on again, and now i'm typing this post while this thing boots up and its been like almost 20-30 minutes now? and still hasn't booted up yet.
I know I sound like i'm exagerrating, but it REALLY is taking that long.
Now I wanna know if i'm doing something wrong here or if this baby is defective :S.
Again, I know I'm not doing a hard reset, because the guys at Micro Anvika said you have to press and hold the power button for 30 seconds. Maybe their wrong?
Also, does it have to do with battery life? Right now, its less than 30%.
Apologies if post is too long to read, but this is really tedious, and worrying that it would keep hard resetting everytime I use it.
Any advice?
Thanks in advance.
Click to expand...
Click to collapse
Would you enable this function as following?
setting -> enable item-"high quality on mobile"
Perhaps a bad hdd?
Sent from my GT-I9000 using XDA App
Did none of you actually READ the post? he doesn't have a transformer. he has some of the w7 based tablets...
28.67 seconds
just tested it
ldti said:
Did none of you actually READ the post? he doesn't have a transformer. he has some of the w7 based tablets...
Click to expand...
Click to collapse
I think you're the one with the reading difficulty...
K, so I bought an Asus eee pad transformer on Saturday from Micro Anvika, I was really lucky because a stock of 4 just came in WITH the keyboard dock
Click to expand...
Click to collapse
Says quite clearly it's a Transformer, though if you skipped that part and just read his description, it DOES read more like it's got some version of Windows on there (which unless it somehow has an alpha of Windows 8, isn't possible.)
I think we need screenshots.
FloatingFatMan said:
though if you skipped that part and just read his description, it DOES read more like it's got some version of Windows on there
Click to expand...
Click to collapse
Exactly what i meant!
Is encryption enabled?
kingkay said:
so I bought an Asus eee pad transformer on Saturday from Micro Anvika.
Click to expand...
Click to collapse
Is that in Bosnia
slow boot
AndroidCola said:
Something is terribly wrong with your unit, mine fully boots up in less than a minute from a cold start even when the battery is pretty low.
Click to expand...
Click to collapse
This is one of the main reasons I "liked" android tablets as apposed to windows, I liked the INSTANT ON start up of 2.0 or 2.0 but NOW.... almost as bad as my pc 1-2 minutes. I also seem to have problem opening some hyper links inside a browser, any browser for certain web site link.
ldti said:
Did none of you actually READ the post? he doesn't have a transformer. he has some of the w7 based tablets...
Click to expand...
Click to collapse
Did you read it? he said it was a Eee pad Transformer
try to hold down the power button till the unit restarts. If that doesn't help it try a factory reset in settings. If that doesn't I'd return it.
If it is the W7 based eee pad you might have gotten a good deal. I assume they aren't as cheap
15 minutes does have the "defective" tone all over it.
I thought my boot times were bad. I just timed it and it takes 2 minutes from power on to fully active (widgets, etc. loaded). Here's a few points about my setup:
- I booted it docked in the keyboard.
- 16 GB MicroSD (in the unit) loaded with comics and around 6 GB of MP3s
- 16 GB SD (in the dock) loaded with movies.
- I'm running Folder Organizer with everything loaded in folders with custom icons and folders with browser links (also assigned unique icons). Also running Beautiful Widgets but that's negligible.
- I have over 200 apps installed and a few GB of PDFs on the internal 16 GB.
2 minutes seems about right. 15 minutes? Umm.. ..no.

Q: Recently rooted and unit won't turn on

Ok, stop me if you've heard this one before (I've searched and searched to find a solution to this issue, so I appreciate any help I can get)
I recently rooted my TF101 and have been flashing different ROM's to see which one I like the best. I'm not a complete NOOB, but I've never done flashing on a tablet before. I flashed Megatron 1.6.1 and when I went to reboot I couldn't get out of recovery and it kept looping back to recovery despite my doing a complete re-wipe/flash. When I finally powered down I wasn't able to power back on.
Now the unit will not turn on, either regularly or in recovery. It's completely dead. I've been letting it sit plugged in for a while to see if that helped and still nothing. I've held the power button down in every conceivable way and for different lengths of time and still nothing.
I'm at my wits end... any help would be AMAZING!!! Thank you in advance.
Can you get into APX mode? You may want to nvflash back to stock and try again.
Sometimes the tf not really shutdown, it just freeze in black screen when we thought it already shutdown. Undock it and plug in charger to see if it charging as it might be given up totally battery drained.
Sent from my awesome rooted Defy: 2.3.6 XDA premium
I have been unable to get the unit into APX mode... when I plug it into the PC it recognizes it as a generic device but I can't do anything with it other than eject it.
I've heard about the "deep sleep" issue and I was really hoping it was something simple like that. I've left it plugged in over night and it still won't respond to anything.
Is this thing bricked? I'm used to troubleshooting issues with devices but typically if it can't even turn on there's not much that can be done. I'm fearing the WORST!!!
Rogueharvest said:
I have been unable to get the unit into APX mode... when I plug it into the PC it recognizes it as a generic device but I can't do anything with it other than eject it.
I've heard about the "deep sleep" issue and I was really hoping it was something simple like that. I've left it plugged in over night and it still won't respond to anything.
Is this thing bricked? I'm used to troubleshooting issues with devices but typically if it can't even turn on there's not much that can be done. I'm fearing the WORST!!!
Click to expand...
Click to collapse
it happened to my wife's tf101 too we went out of town for a 2 day vacation then we forgot to shut it down..when we got back we noticed that it connected to our wireless tether...when we tried to open it the device simply wont open...but the thing is you could hear it starting up and plays music when hitting the play button on the dock..but the screen is all dead...i dont know what to do
redninja007 said:
it happened to my wife's tf101 too we went out of town for a 2 day vacation then we forgot to shut it down..when we got back we noticed that it connected to our wireless tether...when we tried to open it the device simply wont open...but the thing is you could hear it starting up and plays music when hitting the play button on the dock..but the screen is all dead...i dont know what to do
Click to expand...
Click to collapse
The battery might be drained after 2 days away. Try charge it individually first.
As the OP issue.. I fear it might be the display problem but you must be certain before judging it to hardware issue. Still best way is flashing it to stock via NVflash method when all the screen give is black. You can do it by just listening the connection sound on your PC and install the right driver for the APX to work.
new damages
farsight73 said:
The battery might be drained after 2 days away. Try charge it individually first.
As the OP issue.. I fear it might be the display problem but you must be certain before judging it to hardware issue. Still best way is flashing it to stock via NVflash method when all the screen give is black. You can do it by just listening the connection sound on your PC and install the right driver for the APX to work.
Click to expand...
Click to collapse
i already tried nvflashing back to stock it went back to stock but the screen still wont turn on...i charged it for 12 hours still nothing.but it plays music still ...after getting pissed off,,,my wife hits the tf101 screen and then it turns on finally but the screen was orange and red... then she hit it again then i think she damaged it once more hahhaha....im pissed off too but when thinkin bout her face while hitting the tf101 EPIC hahahha...any help wanted i wanna buy new screen... attatched is the picture she sent me hahaha

[Q] Not sure where to post this, Help with off brand tablet

Hello all!
I'm having a few problems with my android tablet. 1st, a few months ago the tablet would not turn on after leaving it dead for about a week. I tried to charge it but it wouldn't work, so I left it alone for a few months. Today I decided to try to turn on my tablet and it came back to life! BUT when I turned it on, the tablet showed a white screen with lines going through it after the boot up process ended. I restarted the tablet and it went away. Unfortunately it keeps on doing weird things with the screen but only seems to do that when I'm browsing through the play store/downloading apps. I've restored my tablet as new and it's still giving me these problems. Also, now it won't recognize on my PC. It was recognizing a few minutes ago but now the tablet turns white when I plug it up to the computer. I've tried to look on google for help but I can't find any, also I've posted this on AndroidCentral but they've been no help to me at all... If anyone could at least lead me to the right direction, I would greatly appreciate it. Thanks. BTW tablet is : Ployer MOMO9-3 running 4.0.4 I think. If it needs to be updated, can you please advise on that too.
Also want to note that it'll work for about 45min before it freezes, screen turns different color or gets static like and I'll have to reboot.

[Q] XT925 hard bricked - battery failure during factory reset. Halp

Hi guys.
First post, apologies if it is in the wrong place.
I was given a Motorola XT925 3 days ago, running what I can only assume is the most recent version of android (i tried updating it, and it claimed it was up to date). No SIM card in, no SD card.
All was well, until I noticed an app, "media" sucking 50% of the battery. It was killing me, so I did some extremely brief Googl-ing and arrived at the conclusion that a factory reset would be a sensible thing to do to nip the problem in the bud.
Unfortunately, my battery ran out half way through the reset (derrrrrrpppp), leaving my new phone semi-hard-bricked.
The loading icon will come on sometimes if it's put on to charge after some time off charge, and sometimes the stupid little robot even pops up, with a loading bar underneath him, and a tangled blue web protruding from his abdomen. He freezes a short time later.
The power and volume buttons are unresponsive, and the whole semi-booting pattern is erratic, but things seem to happen if I leave it off/on the charger all day.
I have a suspicion that my phone in it's current state has half the operating system un-installed, and will therefore not boot correctly.
Anyway I was hoping to get some recommendations for the most appropriate next step. I will be taking it to a nearby shop tomorrow, and see-ing if the people who sold it to the person that gave it to me can help...
I have read about "flashing" devices etc, and if the shop-people can't work it out, I'm probably going to give it a try. I am running a mac as well, so many flashing programs will probably be incompatible.
Thanks for the help
tl;dr: Motorola XT925 hard-bricked following complete battery depletion during factory reset. Wat do?
metal man007 said:
Hi guys.
First post, apologies if it is in the wrong place.
I was given a Motorola XT925 3 days ago, running what I can only assume is the most recent version of android (i tried updating it, and it claimed it was up to date). No SIM card in, no SD card.
All was well, until I noticed an app, "media" sucking 50% of the battery. It was killing me, so I did some extremely brief Googl-ing and arrived at the conclusion that a factory reset would be a sensible thing to do to nip the problem in the bud.
Unfortunately, my battery ran out half way through the reset (derrrrrrpppp), leaving my new phone semi-hard-bricked.
The loading icon will come on sometimes if it's put on to charge after some time off charge, and sometimes the stupid little robot even pops up, with a loading bar underneath him, and a tangled blue web protruding from his abdomen. He freezes a short time later.
The power and volume buttons are unresponsive, and the whole semi-booting pattern is erratic, but things seem to happen if I leave it off/on the charger all day.
I have a suspicion that my phone in it's current state has half the operating system un-installed, and will therefore not boot correctly.
Anyway I was hoping to get some recommendations for the most appropriate next step. I will be taking it to a nearby shop tomorrow, and see-ing if the people who sold it to the person that gave it to me can help...
I have read about "flashing" devices etc, and if the shop-people can't work it out, I'm probably going to give it a try. I am running a mac as well, so many flashing programs will probably be incompatible.
Thanks for the help
tl;dr: Motorola XT925 hard-bricked following complete battery depletion during factory reset. Wat do?
Click to expand...
Click to collapse
SOLUTION:
Turns out my phone was stuck in a "boot loop"
Followed Champdood's instructions:
http://forum.xda-developers.com/showthread.php?t=2144101
Thanks everyone.

Phone randomly corrupted somehow, need help.

Hello people, first off lemme say I'm not necessarily new to this forum, I for sure have used it a hell of a lot in the past and I know roughly what goes on around here, I've recently created my account in order for me to actually be able to be able to plead for the amazing help the XDA is known for.
Anyway, long story short, I don't know what the hell happened, but allow me to start from the beginning. I went on a camping weekend with my OPO, phone worked flawlessly all weekend and lasted the whole time, everything was fab, went back to a mates house and asked if I could borrow his phone charger (He has a Lumia 625 incase anyone was wondering), we then went out shooting and I left the phone there for a few hours to charge. Came back to it and it was fully charged, but had turned itself off? Because it was on the power off charge screen when I came back to it, and was on lock when I left it, nobody touched it in that time. I took it off charge, powered the phone up and it must of boot looped about 3 times? Eventually it got into CM but there was no lockscreen, went straight to the homescreen. This is where it went nasty, the capacitive keys outright weren't responding, the device wasn't slow as such, nor was the CPU running hot or doing anything intensive (I have CPU load display enabled), but the date was set to Jan 1970, and the phone couldn't pull a signal at all. WiFi outright wouldn't switch on either. So I tried rebooting it a few times, to no prevail. For some reason, I accidentally tapped Bluetooth in the quick settings panel, the phone crashed and rebooted, and wouldn't stay on for more then 3 seconds? Before crashing and rebooting. I've since gone into recovery and tried a factory reset, cleared cache and media too, but to no luck. Phone still doesn't stay on for more than about 3 seconds once it actually gets into CM (The welcome to CM screen, it crashes 3 sec immediately after boot).
I have no idea what I'm supposed to do, can anyone try shed some light on this? Much help would be appreciated and I sincerely APOLOGISE for the wall of text. Many thanks.
^Dat wall of text doe (sorry about that)
Check out this thread:
http://forum.xda-developers.com/showthread.php?t=2922849
PS. You might want to consider using paragraphs in future posts, that's one hell of a long paragraph there [emoji13]
Transmitted via Bacon
Thank you man for the pointer, I'll give it a go. And yeah sorry for the wall.
No worries, I hope it works for you.
Transmitted via Bacon
I am having the same issue since last night. Put my phone to charge and when I picked it up it stayed on for about a minute unable to connect to Wifi or cellular signal. Then it went to a crazy boot loop. Wiped cache, media and at the end data. Now it boots and it stays on for a few seconds and reboots. I will try the solution when I get home tonight but I was just curious if it worked for you.

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