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[Q] Screen not responding to touch

Hi everyone, just got the tablet today and set it up at work, played with it for bit and everthing was working fine.
Got home about 2 hours ago and now when I wake it from Sleep, the touch screen is not responding at all. Have tried everything, power is 98%, plugged into a PC, did the hard reboot, even wiping the data to start setup again. But all to no avail.
The screen isn't responding at all. Its very frustrating as I want to play with it some more!!!
Hope someone has experienced this and can help.

had the same issue once...i turned it off and left it for about 5min...turned it on and the screen works again...
this hasn't occured since then..probably just a system glitch..

Happened to me once, reset the device and it worked. Now it happened again and its been unusable for a day. If it doesn't work tonight, the $hit is going to hit the fan...

Are you stuck at the lock screen immediately after booting because the unlock function doesn't respond to touch? If so, I'm having the same situation. I really hope that waiting a few minutes does the trick...
Edit: even did a full wipe and the thing is still unresponsive. I assume this is a very bad sign. FML.

Have you guys contacted ASUS support? They will probably have you RMA it. How long did you guys have it before this happened? Now I'm worried that mine will do the same thing.

ASUS support did want to RMA my TF that was having this problem. However, after leaving it off for a couple hours, I went to turn it on to wipe out all my account settings and the touchscreen started working again.
I have no explanation for why it started working though. The last thing I did before it was magically fixed was go through the normal shutdown procedure by answering the 'do you want to shut down' using the dock's mouse instead of just holding down the power button. Maybe that made a difference?

Blue_Man said:
Are you stuck at the lock screen immediately after booting because the unlock function doesn't respond to touch? If so, I'm having the same situation. I really hope that waiting a few minutes does the trick...
Edit: even did a full wipe and the thing is still unresponsive. I assume this is a very bad sign. FML.
Click to expand...
Click to collapse
This is what happened to me. Stuck at the lock screen, no touch at all. After 4 days of waiting for Asus to reply to my email and several disconnected phone calls, I have returned it to newegg. Since this item is still out of stock I expect to receive a full refund. Which is fine by me. June 8th, here I come.

Same thing happened to me, just returned it to fry's and was able to avoid the restocking fee. Going to get the galaxy tab come june 8th now instead.
Sent from my Xoom using XDA Premium App

I have weird little quirky things like this happen from time to time with my TF, such as having to hit the power button or lock button twice before it works. I think it might be more of a software issue than anything to be honest. Hoping that future updates will correct all of these issues.

I hope its a software issue....

Found a solution that worked for me. I booted into recovery mode by holding vol down and power. then I selected vol up to enter recovery. Then the exclamation point came up with the android robot. I left it like that for a few minutes then held down the power until it resarted.
It booted up like normal, no data lost. I then restarted for good measure. Came right back up like normal, touch screen and all.

Thanks jdmnash. I followed your instructions and it worked like a breeze. Should make this part of a sticky help thread.

Found a solution
Update: Tried every fix I could identify on the forums as I was also draining the battery as suggested on several forums. After 4 days waiting for the battery to drain, I was able to restart the TF and get active responses to the touchscreen. Unfortunately I had performed a reset and wipe earlier so I am having to reload everything. I am happy to have a functioning TF again, but have serious concerns about this failure and this awkward repair method. Additionally, I have still not had a response from ASUS support from 5 days ago.

Mine is constantly doing this. Randomly.
Its as if the daemon for screen touch detection crashes. The rest of the unit is fine but that stops and the only fix is a power button off, then on.
Something is not right here. Its vanilla out of the box, no extra software just the 13 FW update.
Will 3.1 fix this? Hopefully, as it stands, this will have to be returned. It is not fit for purpose, constantly failing.

same problem
Just picked up mine. Out of the box at a cafe it worked just fine. Brought it home and same problem as everyone else in this thread. Have tried all of the suggestions in this thread (except waiting for the battery to die). Even installed the 3.1 update via SD. Still no joy. Guess I'll try a few more things before returning it. My guess is a problem in the supply chain with the capacitors that detect screen touch. Doubt that it can be solved solely through a software update (or if it can it definitely didn't make it into 3.1)

my touch screen stopped working a week ago while i was at school. and i got really pissed and just kept on rebooting it and after like 5 or 6 reboots it started working. Havent had same problem since.

Hmm... thanks for suggestion. Tried booting it about 5 times but still borked. Draining the battery now as my last attempt before taking it back.

Update: I ran the battery down to zero. Charged it up for 30 mins and now it works again. Hope I don't have to repeat that very often.
BTW, the fastest way I could find to run down the battery was to power on while holding down the volume down button. Then just leave it sitting in that state until it reboots itself and then repeat.

Unstable touchscreen
obi-nine said:
Update: I ran the battery down to zero. Charged it up for 30 mins and now it works again. Hope I don't have to repeat that very often.
BTW, the fastest way I could find to run down the battery was to power on while holding down the volume down button. Then just leave it sitting in that state until it reboots itself and then repeat.
Click to expand...
Click to collapse
Hi , After the battery is zero and then 30 minutes charging, in order to make it work , did you discharge it right after 30 minutes or still you keep it charging ?
I got same problem with my TF which is really a disappointment.. I tried to factory reset, reboot ... but still can't make it work. I have to try this trick by draining the battery to zero. Hopefully, I get advise from all of you for this problem ?
Thanks a lot

Can you guys try using ADW launcher and see if things improve?
I think it did for me.

[Q] Asus transformer won't turn on :(

I've had it for about 3 weeks and I had it in its sleeve for a night then go to use it and it won't boot or anything.
Have tried charging it but nothing comes up what so ever.
Anyone else had this problem?
*edit*
Held power button for about 20 seconds then booted it. Booted up, sheesh I was worried !
Is this common? Does it seem hardware or software related?

Press and hold the power button for 15 seconds then wait five then try to turn it on
Sent from my Transformer TF101 using XDA Premium App

Yeah just did that but had to wait 5 minutes to edit my first post
Is it well known?

Just done it again...

It's known as the deep sleep issue. It's somewhat widespread yet no one knows what exactly causes it
Sent from my Transformer TF101 using XDA Premium App

Alright, so it's not a problem with my transformer?
We'll see what the updates bring aha

I've had mine 6-days, died twice now, refuses to power this time at all, tried all the above

Mine done the same thing. Watching a movie last night via HDMI with power supply plugged in, turned it off before I went to bed. Now it doesn't power on, tried everything above.
Please help
Note: Not rooted, stock

Oh my god, thanks for this. I just got my transformer today, and after I installed the update, it wouldn't start up. I held the power button down for about 10 seconds and it started up.

My TF won't turn on this morning.
I tried all the suggestions above but nothing work.
I don't think my TF is in a deep sleep mode because I turned it off last night before I went to bed. It's connected to the charger the hold night.
Any other suggestions?
How do I check to see if my TF's battery still has some juice in it? (Just want to eliminate the charger as a possible cause).

Update
Called ASUS.
They told me to try press power button 10 secs, release 2 secs, and press power button 10 secs. That didn't work.
I had to hard reset the tablet (Vol-, power)

my buddy's wont seem to turn on, tried all listed above and nothing from it at all.
tried charging through usb. any suggestions?

same problem here :/. Tried all of the suggestions. I'm desperate
..

Okay if your TF does not have the SOD then maybe your screen may be dead. Happen to me. See if you could connect yout tf to a tv via hdmi. If you are getting a picture then your tf screen is dead

I think the batterie is broke cause it bootet up right now but after the lock screen appeard the screen got black. But the Problem came so suddenly.

I have the same problem ( as detailed in my thread: http://forum.xda-developers.com/showthread.php?p=15475887#post15475887 ). I sent an email to ASUS, but have yet to hear back. Their support portal is terrible. The links for online chat support don't work in Chrome, Firefox or IE. I'm past the 30 day return window, anyone know the best way to contact asus about this? I'm pretty disappointed that this $400 device with no moving parts just seemed to fail (while I was using it). The worst part is, if I have to send it in, I have no way of wiping my data beforehand.

Try contacting the user "Asus_NA" (no quotes) via PM here on XDA.
Sent from my Asus Decepticon using Tapatalk

Can't seem to find that username, any other contacts anyone can suggest?

Thank you thank you thank you for this thread I was just about to call asus. I'm glad I checked xda first saved me a lot of hassle. +1
don't forget to bring a towel!

did you find someone on here to contact?

[Q] Wont boot past logo

Hello,
I was using my unrooted Transformer this morning and the battery was low. It ended up shutting down due to low battery. I plugged it into the charger and now whenever I try and turn it on it shows the Eee Transformer Logo with nvidia and then dies. I have tried turning it on multiple times and still the same thing. The only thing different is the amount of time it spends on the logo before shutting off, varying from a few seconds to seven seconds. Again this is unrooted so I really have no clue whats going on. I did some looking around and could not find anything to help me so if anyone can help I would be very thankful. Thanks for reading this!
Thanks

maybe it's not getting charged up, check your charger?

Be sure to use the actual charging brick and cable that came with it, not a USB port or extension. The brick puts out 15V, not 5V.

Thanks for the quick replies. I thought that as well, I have charged it all day with the cable and brick that comes with the product. It still restarts at the same boot screen no matter the charge. >>

Try a data wipe.
-hold volume down plus the power button
-you'll see lines of words scrolling at the top left
-wait till it ask if you want to wipe data, push volume up to confirm.
-you're gonna wipe your tablet clean but it's worth a try

Allright I thought that it would fix my issues but it doesn't. I can get to the wiping user data and any indicator before cold-booting linux. Then it tells me to wait a few mins and then it tells me wipe data done and shuts off. Even so when I try and turn it on the problem still remains. It won't boot past the logo. But thanks for the response though. I sent in a repair question to asus but still no reply ill let you guys know if they fix it for me. Thanks again!

I had the same issue. After OTA update to 3.1 everything worked fine until my device ran out of power.
When i connected my device to the charger i was able to turn it on again but the boot wont go pas the asus logo. I tried wipe-data but that made the problem worse.
It said "wait a few minutes, wipe-data done" but it didnt continue with booting. After 15 minutes i rebooted the device. The device now tells me that "The previous wipe-data failed and its continueing the wipe" but then the same happens "wait a few minutes, wipe-data done".
I cant boot into recovery mode(power button + volume down) as it start to try and continue wiping the data. I am able to boot in APX mode(power button + volume up) as i see the device connect to my laptop with the APX driver
Any idea how in godsname i can fix this?

I found this on another page, with no replies after there were links posted. Could mean that the links worked out for them or that it was useless... you judge that:
http://www.transformerforums.com/fo.../4282-8-5-11-ota-half-bricks-transformer.html

Hmm and here I am having the same issue as you guys.
I even tried holding volume down and booting which gives me:
Wiping user data and any indicator before cold-booting Linux.
Please wait a few minutes...
Click to expand...
Click to collapse
(not a few minutes but within a minute after that:
Wipe-data done.
Magic value mismatch: <3 to 4 crappy symbols>
Click to expand...
Click to collapse
@Valor did you succeed in somehow fixing this issue?

nl0pat said:
Hmm and here I am having the same issue as you guys.
I even tried holding volume down and booting which gives me:
(not a few minutes but within a minute after that:
@Valor did you succeed in somehow fixing this issue?
Click to expand...
Click to collapse
No sadly not. I have tried flashing a new bootloader which was succesfull but the wipe-data still doesnt finisch.
I got a phone number for the customer service of Asus Benelux so i will be giving them a call later as soon as possible.

Hi Valor,
I just called asus support 0031-591-570290 . After telling the sympoms with my pad, they told me to send it in. For reference:
Go to www.asus.nl/rma
Within 2 to 3 hours you will receive an acknowledgement and a courier service will pick it up within 48 hours. Estimated repairtime is within 7 to 10 days.

nl0pat said:
Hi Valor,
I just called asus support 0031-591-570290 . After telling the sympoms with my pad, they told me to send it in. For reference:
Go to www.asus.nl/rma
Within 2 to 3 hours you will receive an acknowledgement and a courier service will pick it up within 48 hours. Estimated repairtime is within 7 to 10 days.
Click to expand...
Click to collapse
Thats the same number they gave me. I will give them a call tomorrow. As i am unable to get it working myself. Thanks for the URL.

have you tried flashing a new ROM via nvflash? It sounds to me like the system got corrupted when it lost power..

Just wanted to let you know that Asus picked up the device tuesday morning and it came back FRIDAY morning. It has travelled from The Netherlands to Czech republic and back to The Netherlands.
I was so happy to see my good old friend working again.
The paper included in the package reported somewhat cryptic stuff what seems like a internal product code but it included MB, so I assume they replaced the whole mainboard. Thumbs up for the Asus service !

nl0pat said:
Just wanted to let you know that Asus picked up the device tuesday morning and it came back FRIDAY morning. It has travelled from The Netherlands to Czech republic and back to The Netherlands.
I was so happy to see my good old friend working again.
The paper included in the package reported somewhat cryptic stuff what seems like a internal product code but it included MB, so I assume they replaced the whole mainboard. Thumbs up for the Asus service !
Click to expand...
Click to collapse
Same here pick up on monday delivery on thursday. Good service!

[Q] Black screen after FW Upgrade, only vibrates.

Hello!
I just received my Infinity and started working on it, since there was a new Firmware available I downloaded and installed it.
When done it said "shutting down" and turned the Infinity off.
And this is were the trouble began .. since the last few hours I am trying to get it to work again but nothing seems to work.
Pressing the reset button with a paperclick won't work.
Volume down + Power only lets the Tablet vibrate after 10-12 seconds
Pressing power for 20 seconds (ASUS suggested this..) does the same thing.
with/without A/C Charger or docking station same thing, I get absolutely nothing on the screen.
When plugging it in via USB I get the APX mode.
Is there anything I can do at all? I don't want to send it back of course and thought APX Mode will maybe help me install and / fix something "blind" since I think the issue might be related to the Firmware upgrade..
Thanks in advance

Read this thread [How-To] All-In-One Guide For Asus Infinity (TF700) [24/09/2012] if you haven't already and you should be able to fix it.
Cheers Q

Quozl said:
Read this thread [How-To] All-In-One Guide For Asus Infinity (TF700) [24/09/2012] if you haven't already and you should be able to fix it.
Cheers Q
Click to expand...
Click to collapse
I did try the button combinations, and for NVFlash it says: THIS REQUIRES A NON-BRICKED AND UNLOCKED DEVICE. IT WON'T WORK ON ALREADY BRICKED DEVICES
Well.. I think mine already could be bricked, and I can't unlock it by installing the apk

If pressing Volume Down +Power only give you a black screen and not even the Asus logo it means you are bricked (could also be a hw failure, who knows) ... APX mode is useless for your device. So if u can't manage to boot into recovery or in fastboot mode i would recommend you to start the RMA process.

Pretoriano80 said:
If pressing Volume Down +Power only give you a black screen and not even the Asus logo it means you are bricked (could also be a hw failure, who knows) ... APX mode is useless for your device. So if u can't manage to boot into recovery or in fastboot mode i would recommend you to start the RMA process.
Click to expand...
Click to collapse
Nope nothing, doesn't matter if I press up/down + power for how long all I get is a 1 second vibrate after 10-12 seconds, with or without the Volume keys.
Pad is charged, same with A/C, when I try without the LED next to the power doesn't even turn on
Pressing the reset with a paperclip won't work either as stated so I guess it really is a brick...
How can a official Firmware Upgrade brick a device? I'm not new to Android and already own 3 HTC's all rooted and stuff but I never came across something like this ..

A few Things you can still try to recover the Infinty
Dude, that absolutely SUCKS! I would be so disappointed / angry if I were in your position, especially having the tablet for a short time. It DOES sound like a hardware failure (video seems out, but it's almost as if the tablet is running dark, and you just have no video. Can you return it to the retailer you bought it from? That would be 1000% better than an RMA, which is another thing that Asus does extremely poorly (They use a 3rd Part servive out of Grapevine Texas, and in MOST cases it is a nightmare. I don't understand why you can't bring/send it back to the point of purchase. You are not requesting arefund, just exchange for defective tblet.
As a last resort, do this: RUN THE BATTERY FULLY DOWN. Do not put the charge on, and keep checking if the tablet is powered on (touch the power button quickly, like you are taking it out of sleep mode. This could take the better part of a full day/night, but if you run it until the battery fully discharges, I remember a Prime user that this saved the day. It certainly is worth the effort, considering the alternatives.
Once it fully runs down, plug in the charger, and it should power up / begin charging and you will know in two seconds if it worked cause that Asus Logo will be the greatest site you will have seen in some time.
Oh, and something you can try before beginning that long process: I know you have already tried most reset methods, but humor me and put a pin in the reset hole - by HDMI, but instead of just pressing it briefly, press and hold for a FULL 30 + seconds. Some swear this changes the parameters, thiugh I am doubrtfull. More significant was mention that while holding the microswitch in, there is a "draining" happening of the memory onboard. I half belive it because years ago, I had an old HP Jornada Pocket PC, and one of the recovery procedures was remove the backup battery, and wait some inutes for a drain of memory to occur. You could SEE the LCD fading, like losing contrast super slowly. When it went completely blank was whenI was instructed to re-power up.
So try the reset pinhole for 30+ seconds
failing that, try a full battery drain
failing that try to return to point of sale
failing that do a shudder RMA with Asus. (Reach out to Gary Key - his PM and Email are listed in these forums. That way at least you will have a point of contact, and he may provide you with others. Good luck I feel for ya, especially with JB almost upon us! :cyclops:

Yosaku said:
Nope nothing, doesn't matter if I press up/down + power for how long all I get is a 1 second vibrate after 10-12 seconds, with or without the Volume keys.
Pad is charged, same with A/C, when I try without the LED next to the power doesn't even turn on
Pressing the reset with a paperclip won't work either as stated so I guess it really is a brick...
How can a official Firmware Upgrade brick a device? I'm not new to Android and already own 3 HTC's all rooted and stuff but I never came across something like this ..
Click to expand...
Click to collapse
Your are not the only one, afaik other users bricked their devices just by updaing with official firmware.However i'm a bit confused about that "shutting down" message and iirc the device only does a "restart" when updating,it doesn't shutdown.

Hi!
Thanks for the long reply
I tried holding the reset for more than 30 seconds, as I thought it did not help.
Any Tipps on how to drain the battery if I can't even turn it on? It vibrates after 10 seconds but I don't think that will drain much of the battery..
As for the RMA:
I won't do it via ASUS, they told me to but hell no.
Bought it from Amazon and already contacted them, I'll send it back when I get the confirmation they won't do an ASUS RMA, if they do want I just get my money back and buy a new one lol. Either way it is faster than Asus..
/edit
I wondered about the shutdown too and even waited quite some time after it went black because I thought it would boot back again, but well.. it did not
Thanks again!

Yosaku said:
Hi!
Thanks for the long reply
I tried holding the reset for more than 30 seconds, as I thought it did not help.
Any Tipps on how to drain the battery if I can't even turn it on? It vibrates after 10 seconds but I don't think that will drain much of the battery..
As for the RMA:
I won't do it via ASUS, they told me to but hell no.
Bought it from Amazon and already contacted them, I'll send it back when I get the confirmation they won't do an ASUS RMA, if they do want I just get my money back and buy a new one lol. Either way it is faster than Asus..
Thanks again!
Click to expand...
Click to collapse
Put it in APX mode and it will drain your battery.Btw are you sure the battery was charged enough when you updated?

Yosaku said:
Hi!
Thanks for the long reply
I tried holding the reset for more than 30 seconds, as I thought it did not help.
Any Tipps on how to drain the battery if I can't even turn it on? It vibrates after 10 seconds but I don't think that will drain much of the battery..
As for the RMA:
I won't do it via ASUS, they told me to but hell no.
Bought it from Amazon and already contacted them, I'll send it back when I get the confirmation they won't do an ASUS RMA, if they do want I just get my money back and buy a new one lol. Either way it is faster than Asus..
Thanks again!
Click to expand...
Click to collapse
I will try to find the thread - but check in the Prime threads - search for screen black, no video etc. The guy(s) that did it said that they just kept turning it on.. or touching the power switch - I know that's not too detailed. Here's the thing: a vibrate is what the tablet does NORMALLY when powering up... I think your may be running, you just can't see it. The only clues you can get are from the LED in the power button. Green means something like 95% charged. Amber means less that 14% and blinking amber (with no power supply attached means it is within the last few percent - Those are ballpark figures, you can find the full LED color descriptions with a bit of searching. Anyway it is you only indicator so, finding out waht the colors mean might help you in the discharging process.
Pretoriano80 said:
Put it in APX mode and it will drain your battery.Btw are you sure the battery was charged enough when you updated?
Click to expand...
Click to collapse
EDIT: JUST NOTICED you said this is from Amazon. If that's the case, you have no worries. Amazon replaces items faster/better than any other retailer. In fact Amazon will cross ship you a new one and you can return this after receiving the new one - at least that's how they did it with my TF101... two times. On the third exchange, they try to refund you and make you purchase it again, but I complained that it was not the SAME problem each time (this was on the docks) and they went ahead and sent me a 3rd one. Just go ahead and do that. You probably would be better off with a different one, but check it CAREFULLY for defects. I am convinced that these are near impossible for Asus to build without screwing up something - Screen separation (viewed from the edge), scratches, poor cutout/application of the Logo (My daughter actually bled from a cut it gave he -sharp edges) and the INFAMOUS Loose Screen, "Clicking" sound - squeeze the tablet gently all the way around. if it clicks or makes any grinding noises return it. For $500 any defect is unacceptable. Good luck!
Good idea. I also wondered about his state of charge while updating...

Pretoriano80 said:
Put it in APX mode and it will drain your battery.Btw are you sure the battery was charged enough when you updated?
Click to expand...
Click to collapse
Yes, it was even plugged in
SmartAs$Phone said:
I will try to find the thread - but check in the Prime threads - search for screen black, no video etc. The guy(s) that did it said that they just kept turning it on.. or touching the power switch - I know that's not too detailed. Here's the thing: a vibrate is what the tablet does NORMALLY when powering up... I think your may be running, you just can't see it. The only clues you can get are from the LED in the power button. Green means something like 95% charged. Amber means less that 14% and blinking amber (with no power supply attached means it is within the last few percent - Those are ballpark figures, you can find the full LED color descriptions with a bit of searching. Anyway it is you only indicator so, finding out waht the colors mean might help you in the discharging process.
Good idea. I also wondered about his state of charge while updating...
Click to expand...
Click to collapse
Thing is, even when it vibrates the LED is always off, only when I plug it in for charging it turns orange.
I will try the APX method Just plug it in to the PC and when the "can't find driver" message pops up it's in APX? Or do I have to install the drivers first?

Yosaku said:
Yes, it was even plugged in
Thing is, even when it vibrates the LED is always off, only when I plug it in for charging it turns orange.
I will try the APX method Just plug it in to the PC and when the "can't find driver" message pops up it's in APX? Or do I have to install the drivers first?
Click to expand...
Click to collapse
You don't need the PC at all, just put it in APX mode and let it be. The led turns on only when you plug the charger.
Edit: btw, you will know if it's in APX mode because even if the screen is off the device will get warm.

Pretoriano80 said:
You don't need the PC at all, just put it in APX mode and let it be. The led turns on only when you plug the charger.
Click to expand...
Click to collapse
Oh ok, since the only thing it does is vibrate I don't know if it is in APX Mode .. and it vibrates not after 5 seconds even when I press the volume up, but after ~10 seconds

Yosaku said:
Oh ok, since the only thing it does is vibrate I don't know if it is in APX Mode .. and it vibrates not after 5 seconds even when I press the volume up, but after ~10 seconds
Click to expand...
Click to collapse
Indeed it takes 10 seconds before it gets in APX mode.

Pretoriano80 said:
Indeed it takes 10 seconds before it gets in APX mode.
Click to expand...
Click to collapse
Ok .. I think it is in APX now ... I need to head out for a few hours anyway so wish me luck!
And thanks for your help so far

Maybe that is why they pushed the release back. Because they found it was bricking devices, lol. That sucks, tho, man. Good thing you bought it recently enough to send it back with Amazon. I wouldn't even bother with anything else and just sent it back.

Maybe....you could see what's going on if you connected it to the TV/Monitor on the HDMI port....

Soo I'm back!
It is still vibrating, so the battery is not empty yet ;(
I thought about the HDMI too but I don't have a mini-HDMI adapter.
Anyway it is Saturday and I might send it back today ... although I am usually not giving up till I fix something I guess their might be nothing else left.
Thanks so much for your support so far

SmartAs$Phone said:
if it clicks or makes any grinding noises return it. For $500 any defect is unacceptable. Good luck!
Click to expand...
Click to collapse
500$ ?? Wow ... I am actually thinking about getting one from the US! These things cost around 900$ with Dockingstation in Germany .. way to rip off people oO
Getting off Topic I know, just wanted to mention

Yosaku said:
Soo I'm back!
It is still vibrating, so the battery is not empty yet ;(
I thought about the HDMI too but I don't have a mini-HDMI adapter.
Anyway it is Saturday and I might send it back today ... although I am usually not giving up till I fix something I guess their might be nothing else left.
Thanks so much for your support so far
Click to expand...
Click to collapse
Ok another trick and it involves some luck. IF its on and you power it off you get a very,very short vibration (it's hard to feel it sometimes) and then you normally see a confirmation box appear in the middle of the screen asking you "Would you like to shut down?". Then you either tap Cancel or OK. Using your "minds eye" try to imagine where that box is on that black screen and tap it where you would to answer the question "OK". If you have any luck the damn thing will shut off and in ~8 seconds you'll feel a longer vibration indicating it turned off. Then DO NOT turn it on. Instead plug in the power adapter and let it power on and see if that puts your video back up.
I'm just wondering if the cable to the screen inside has popped off the main board. I know i've read about that happening but it usually occurs after a pretty good jolt to the unit.

[Q] TF700 completely dead and unresponsive

HI guys,
So I'm posting this as a vain last resort hoping that someone has had an issue like this before (and resolved it..)
I've had a tf700 for 6 months now. Never had any major issues with it hardware-wise.
About a month ago I got tired of waiting on Asus to update the firmware (and do something about the dreaded lag) so I unlocked and started using CM10.1 nightlies. Everything was vastly sweeter!
Yesterday, tablet was around 50% charge so I plugged it in for the train ride home. 10 minutes later I went to unlock it and ...nothing..nada...zip.
I figured it had locked up so I tried a soft reset. Then i noticed there was no indicator light even though it was plugged in.
Cue an increasingly desperate sequence of trying ever reset option I could find:
Power for 10, 20, 30, 60 secs... nothing.
Power + down vol... nothing.
Power + up vol... nothing.
Pinhole Reset button... nothing.
Plugged into pc ... nothing (not detected by PC)
Checked the charger was working on the dock ... all OK there.
Tried docking the tablet .. no effect.
Tried charging through the dock ... nothing.
Tried leaving it plugged in overnight... nothing.
Basically, there is no sign of life at all (including charging indicator light).
I'm presuming I'll have to go down the RMA route but thought I'd throw it out there for opinions / suggestions.
Thanks
Orko

Ouch.
When not even the charging light comes up... I think you indeed have an RMA to call in. I'm sorry for your loss.

Today I also have the same problem.
On the train on my way to my work i read my newspaper on my tablet, put it of to go to my work, 10 minutes later when I push the power to put it on, NOTHING.
Long press, even everything listed above, nothing happens even no charging led.
I have put cleanrom on the tablet and that worked fine, no more lag much faster, nog random reboots, but now I don't have any warrenty because it is unlocked.
I am really dissapointed now, buying a new one without unlocking is really no option because the standaard TF700 is way too slow.
700 euro waisted...
http://forum.xda-developers.com/images/icons/icon9.gif

Had you both used an overclocked kernel? Which kernel was in use anyway?

MartyHulskemper said:
Had you both used an overclocked kernel? Which kernel was in use anyway?
Click to expand...
Click to collapse
Hadn't messed with the stock kernel ... think the firmware was 10.4.4.23

Had you both plugged them in to charge on the train? Could the cause be dirty power frying something in the tablet?
Sent from my SCH-I535 using Tapatalk 2 Beta-5

carteje said:
Had you both plugged them in to charge on the train? Could the cause be dirty power frying something in the tablet?
Sent from my SCH-I535 using Tapatalk 2 Beta-5
Click to expand...
Click to collapse
Mine was in my office..... Plugged in to a surge protector for good measure.
I see some painful (and expensive) RMA action in my future

This just happened to me as well. I plugged it in last night, and when I went to use it today... nothing. Completely unresponsive, no charging light indicator or anything. Though mine was completely stock, still locked and un-rooted.

Funny that earlier this morning, I had a crack;ing sound from my unit as well, and it acted up afterward. I ascribed it to fooling around with H's kernel too enthusiastically -- I sincere hope we haven't gotten an epidemic of fried Infinities on our hands. The digital equivalent of the zombie apocalypse. :S

Wow another user pm'ed me yesterday with the exact same issue. Unit just died. No power to boot.
How can 4 people all suffer the same problem in one day???? :silly:

sbdags said:
Wow another user pm'ed me yesterday with the exact same issue. Unit just died. No power to boot.
How can 4 people all suffer the same problem in one day???? :silly:
Click to expand...
Click to collapse
Mine went into a bootloop. I struggled to get out of it, because most of my files reside on the microSD and not on internal storage (some older files and backups live there). I was on data2sd initally, but decided to flash normally to determine the problem (suspecting a damaged partition on the microSD) -- the moment I removed the microSD card, the unit would boot fine, but after inserting it again, bootloop. I only saw the very first ASUS logo, before the revolving circle comes up, for just a few seconds, and reboot -- rinsed and repeated that sequence a few times while I was recovering my jaw from the floor. Whenever I flashed the data2sd mod for CROMI, I was screwed, obviously. I have flashed over a dozen times -- one of the definitions of clinical insanity is repeating behaviour while expecting a different outcome every time. You go figure. Fortunately, it was only temporary (at least, I'd like to think so, thank you!).
In the end, I ended up keeping a normal and perfectly functional install, for I still had the 2.5h commute to home from the night shift -- yes, this was towards the end of a night shift :S -- so I could at least read for a bit.
After fomatting everything yet again -- including giving the microSD a digital meltdown with gParted -- I finally got it working again, although I lost nearly all new data since the last backup. Those were mostly pictures from Reddit (earthp*rn, anyone?) and some TED talks, so while extremely annoying, it's not like I have lost pictures of my children or something...
Whew... It sure was an exciting day. Off to sleep now. G'night, people!

wtf? that is strange indeed. I thought it was just a bad power source but the surge protector post threw me off. that sucks, if there is a digital ghost running around which I wouldnt doubt, better keep your tabs protected. I also have heard my tablet crack and pop a coulpe of times since havig flashed multiple roms and kernels on it but nothing with the on mechanism breaking. maybe try going to one of those electronic fixer upper places nd see if they can open it up and see what components got fried

*Caution with the overclocking to everyone that's trying it.
Download and install an app that keeps an eye on processor temps.
My tablet runs hot OC'ed so I got in the habit of watching out for extremes.

Wel,
My kernel is TF700: Clemsyn 1.5 - 1.8ghz 650GPU Kernel and I use it always on 1.5ghz.
when It happened it was not connected to a charger, I just put it of on the train and tried to put it on 10 minutes later.
I don't do anything special with my tablet, just reading pdf, newspaper, foto's mail and facebook.
I always put it in a pretective sleeve, I always handle it with care.
And now just SUDDEN DEATH the only way I can call it, because I did not do anything special.
I would like to remove the battery, I kinow for smartphones when nothing happens then a removal of the battery helps. But can't do that here.
:crying:

Is there no way you can make the battery empty so it will do a reset ?
where can you find the serial number on the tablet

Zuran said:
where can you find the serial number on the tablet
Click to expand...
Click to collapse
On the sticker near the charging port that says "S/N:".

TF700 dead
I have the same problem. My infinity is unlocked so the warranty is void. One day it just turned off. It will not charge. No charge light. I've tried everything listed here but nothing. I tried a new charge cable, nothing. I even replaced the battery, still nothing. Disappointing for sure. I guess I'll keep it around until someone finds a cure. I'm gonna have to replace it, but definitely not anything else Asus.

My Infinity died too. After unlocking and rooting, I flashed the cleanrom with the 1,8ghz kernel. Everything was fine when I booted for the first time. Used the balanced profile to start with, but since the device felt very laggy and slow, I tried the normal profile. Didn't help, so I tried rebooting it with the new reboot menu I got on the powerbutton. Then the Infinity died. No charging light, no nothing. I ran it for about 10 min on the balanced, and like 5 min on the normal profile.

Mine died with about 30% battery. I clicked a notification and it went black. No charging light. No USB sound from PC when connected. No vibrate. Nothing. Was about 4 days from bestbuy return window closing. Returned no problem.
It was rooted and running stock kernal and had only been on for a few minutes.
Sent from my HTC PH39100 using xda app-developers app

It seems it is happening to people who run the overclocked kernal. So I will probably stay away from all oc kernals over reading this thread because I once had it on my tf700 but will never again. Sorry you guys lost your tablets
Sent from my ASUS Transformer Pad TF700T Infinity using Tapatalk HD
Rom: CleanRom 3.4.4