how to improve fingerprint scanner? - Note Edge Q&A, Help & Troubleshooting

This fingerprint scanner is driving me nuts. I registered my thumb 3 times and it still takes a billion swipes to recognize it. It either says swipe slower or that I didn't swipe the entire scanner. Besides that I love the phone

Anyone???

It's a learning curve. Eventually it'll be 2nd nature, if you stick with it.
Nice feature but like you I got annoyed with it and decided I'd use a different lock lol.

I think I got it now. Just gotta swipe a little slower

when registering swipe as fast as u can for it to accept..
kieso said:
This fingerprint scanner is driving me nuts. I registered my thumb 3 times and it still takes a billion swipes to recognize it. It either says swipe slower or that I didn't swipe the entire scanner. Besides that I love the phone
Click to expand...
Click to collapse
Then u ll be able to swipe fast when opening... plus your finger will remember eventually how the scanner accepts it.

kieso said:
This fingerprint scanner is driving me nuts. I registered my thumb 3 times and it still takes a billion swipes to recognize it. It either says swipe slower or that I didn't swipe the entire scanner. Besides that I love the phone
Click to expand...
Click to collapse
I'm experiencing a pretty random success rate with the fingerprint lock. Sometimes it works well, other times, it just doesn't work. One thing I noticed is that when my hands are really dry, it doesn't work well at all.

When registering the fingerprint for the first time make sure to do so from multiple different angles. For excample on a slight diagonal then just straight down every time as that way it can recognise the fingerprint so much better when you actually use it. After i registered it like that i only seldom get issues now.
It's rather annoying that it never actually says to do that and the way i found it out was watching the little excample picture it shows you when you register one.

Then you might not have done it right.
You need to hold the phone in the way that you will be scanning and you need to scan it all different ways.
I have both of my pointing fingers scan in and i have never had a problem getting it to read either finger. I use it just about everyday.
I scan my fingers in all different ways. Sideways, up and down, the edge of my fingers , all different ways i could think of.
Also make sure your swiping from the bottom of the lcd down.

Related

[Q] Anyone Get Smart Lock to Work Consistently (Lollipop)

I have tried Smart Lock using both an an NFC card and a bluetooth headset. Seems like it works some of the time, but most of the time I still have to enter the PIN code.
Anyone out there get this feature to work consistently?
ronwi2 said:
I have tried Smart Lock using both an an NFC card and a bluetooth headset. Seems like it works some of the time, but most of the time I still have to enter the PIN code.
Anyone out there get this feature to work consistently?
Click to expand...
Click to collapse
Smartlock is working well for me with my car bluetooth... very consistent. I don't have any NFC cards to test with so I don't have a comment on that.
So I know we're on the same page - "working well" means that there is no need to type PIN or enter any sort of code to unlock so long as the phone is paired with the bluetooth? Would that also mean if you pushed the power button to lock the phone while it is connected to the bluetooth you could unlock it just by swiping without entering a code?
gs111 said:
Smartlock is working well for me with my car bluetooth... very consistent. I don't have any NFC cards to test with so I don't have a comment on that.
Click to expand...
Click to collapse
Yes, we are on the same page. I've used Lollipop in the car a couple dozen times now and once the bluetooth connects, then it is like there is no PIN code on the phone. It doesn't matter if it is charging, running on battery, or if I use the button or the screen turns off on it's own. When I hit the button to light the screen, I only have to swipe up to use the phone (no pin code required).
I've tested it with my pebble and that seems to work just as well... although I removed the pebble after a few hours. If I'm in a restaurant, I don't want whoever is sitting at my table to get into my phone just because I'm looking away (and my watch is right there).
Face unlock... THAT is not quite so consistent!
I have no tags or Bluetooth items to pair with, but I can't get consistent result with face unlock. Everywhere I've read that as unreliable as it was on KitKat, it's x1,000 times better on Lollipop.
I've taken probably about 30 different shots of my face with the Improve recognized face button. Scruffy, clean shaven, different lighting, some closer, some further away, in a winter hat, with my hair before & after I cut it, in a baseball cap, eyes opened and closed, my head turned slightly to the left & right as well as slightly up and down.
I'll take a pic to improve it, lock the phone and it'll work. Then I can set the phone down and let it sleep for a bit. Try to unlock it again and nope, have to enter my pin. Didn't change the lighting at all, the angle of my face to the camera, the distance of the camera to my face, etc.
Very, very inconsistent here.
I'm not concerned so much with people at my table, as people stealing it.
Someone should market a tiny bluetooth device that you can put in your pocked solely for the purpose of Smart Lock. Presumably it could be pretty tiny, as it would have less functionality than a bluetooth headset.
gs111 said:
Yes, we are on the same page. I've used Lollipop in the car a couple dozen times now and once the bluetooth connects, then it is like there is no PIN code on the phone. It doesn't matter if it is charging, running on battery, or if I use the button or the screen turns off on it's own. When I hit the button to light the screen, I only have to swipe up to use the phone (no pin code required).
I've tested it with my pebble and that seems to work just as well... although I removed the pebble after a few hours. If I'm in a restaurant, I don't want whoever is sitting at my table to get into my phone just because I'm looking away (and my watch is right there).
Face unlock... THAT is not quite so consistent!
Click to expand...
Click to collapse
I started using smart lock yesterday with Bluetooth and on body detection on my Note Edge and been getting random notification sounds but don't know what for. It don't even show up on my notification bar. Anyone knows what's going on and what's it sounding off for? It's quite annoying. Other than that notification sound coming up randomly it seems to be working fine for me.
Sent from my SM-N915P using XDA Free mobile app

Is it me or is the touchscreen of the S6 very sensitive?

Does anyone noticing that the touchscreen on the S6 is very sensitive. The screen registers my touches even when my finger is not physically touching the glass. I like highly sensitive touchscreen but it can be annoying especially when I am scrolling webpages.
kojaraty said:
Does anyone noticing that the touchscreen on the S6 is very sensitive. The screen registers my touches even when my finger is not physically touching the glass. I like highly sensitive touchscreen but it can be annoying especially when I am scrolling webpages.
Click to expand...
Click to collapse
I might be wrong, but I think since the S4 or Note 3, the phone has had the ability to detect when a finger was hovering over a particular spot. Though that is probably incorect because I only vaguely remember reading something about that 2 years ago when Samsung started introducing crazy features like scrolling based off of tilt and such.
Chocolina said:
I might be wrong, but I think since the S4 or Note 3, the phone has had the ability to detect when a finger was hovering over a particular spot. Though that is probably incorect because I only vaguely remember reading something about that 2 years ago when Samsung started introducing crazy features like scrolling based off of tilt and such.
Click to expand...
Click to collapse
Yeah I remember this feature on previous Samsung phones, but there is nothing in the settings that indicates that there is such feature on the S6.
Screens don't even work with the note stylist.
I agree, it is SUPER sensitive. For me, this is a plus, because I tend to be too fast for most touch screens, and the extra sensitivity keeps the S6 on par with my quick hands. I actually love everything about this phone, and I am very picky.
ingenious247 said:
I agree, it is SUPER sensitive. For me, this is a plus, because I tend to be too fast for most touch screens, and the extra sensitivity keeps the S6 on par with my quick hands. I actually love everything about this phone, and I am very picky.
Click to expand...
Click to collapse
But, does your device have accedental touches when swiping quickly a webpage or an app?
kojaraty said:
Yeah I remember this feature on previous Samsung phones, but there is nothing in the settings that indicates that there is such feature on the S6.
Click to expand...
Click to collapse
I don't have mine till later today, but, on the S5, there are two settings that may be affecting the issue you are having. Can you still search the settings on the S6? Look for "Air View" (main culprit) and "Touch Sensitivity".
kojaraty said:
But, does your device have accedental touches when swiping quickly a webpage or an app?
Click to expand...
Click to collapse
No, my device doesn't have accidental touches, but my fingers do. lol
The device can't make me accidentally do it, it's not a fault of the phone
natefish said:
I don't have mine till later today, but, on the S5, there are two settings that may be affecting the issue you are having. Can you still search the settings on the S6? Look for "Air View" (main culprit) and "Touch Sensitivity".
Click to expand...
Click to collapse
Both of those seen to have been removed as user options.
Sent from my SM-G900T using AllianceR(●)m
I would like to see the touch response time of this device's screen measured. It's seems very responsive .
Yes it does and it's really annoying. To replicate the issue, scroll down a web slowly and then lift a very little like 0.5-1mm of your finger while you scroll it up. So scroll down and then lift a bit and scroll up without touching the screen. When you do this fast enough, the page will scroll up following your finger movement without touching the screen at all. Weird.
The Air View feature was removed on the S6, it was present on the S5 and Note variants. Same thing with the Screen Sensitivity toggle from the S5, Samsung just opted to make the screen more sensitive by default.
i have an S5 and S6 so I was able to compare.
I used the S5 for about a week and the touch screen was great
once I got the S6 I noticed i keep accidently hitting back/window button . upon tinkering and testing I realized the screen is super sensitive. If you take both the S5 and S6 (one in each hand) and lay them face down on your lap together, the S6 will hit buttons (and thus vibrate), the S5 wont
Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...
i have the same problem when playing Clash of Clans because sometimes when i launch a spell the screen is so sensitive and it launches alone
kojaraty said:
Does anyone noticing that the touchscreen on the S6 is very sensitive. The screen registers my touches even when my finger is not physically touching the glass. I like highly sensitive touchscreen but it can be annoying especially when I am scrolling webpages.
Click to expand...
Click to collapse
Have that as well on my 1st S6 Vodafone EU 32gb.
Returned it for other reasons and will receive new one next week....
My touch screen was not sensitive at all, very unresponsive
I can verify that this indeed works:
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
I tried a reset, a full system restore, I tried safe mode, I tired uninstalling all apps, I tried screen tests and can verify for me, that this above solution was the only thing that fixed my problem.
Screen is working wonderfully now
Fix doesn't work for me?
-JFK- said:
Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...
Click to expand...
Click to collapse
I tried this and got an error message that this feature is not available on my service. I'm on US Cellular, I don't know if that matters or not. I saw this fix posted on another site and it seemed to work for a few people who were having the same issues that I'm experiencing. I'm not very technically savvy...do you actually dial/call this number sequence? How do I choose or command "TSP firmware update"? Thanks.
Some games are impossible to play because the screen is so sensitive it counts a touch as a swipe and some apps read as two touches. This happens consistently, not just here and there.
Jerameecarson said:
Some games are impossible to play because the screen is so sensitive it counts a touch as a swipe and some apps read as two touches. This happens consistently, not just here and there.
Click to expand...
Click to collapse
Not sure if it's just the way I'm holding the phone, but I frequently find myself turning on a timer, only to realise that I've paused/cancelled it like 2 secs after. Great when you put something in the oven and forget lol.

Oneplus 6 - Unresponsive Screen (Video Included)

I've had the phone since the day it came out. It took me a while to notice but the screen is definitely unresponsive at times. It is actually difficult to notice because, if you are like me and spend hours on your phone every day, if every so often if a touch doesn't register, your brain automatically make you repeat the gesture and you don't even think about it. And, it's OK if it happens like once a day. But with this phone, it's hundred times a day. I thought I was crazy so I recorded a video with my OP5.
See here: https://imgur.com/a/lZS4eVP
OK so this is kind of a very bad occurrence. Usually, it's not always like that. Sometimes it works perfectly fine. I also wonder if this could be the reason why the double tap to wake is also inconsistent, when the screen is off.
Also, yes, I do have a screen protector, but I've had them on all my phones and never had an issue.
Looks like this is happening only with you, is this problem occurring only in specific apps? or globally..
The touch here works snappy and very responsive. Maybe a faulty device? report to service center, I guess.
I also noted unresponsive screen once in a while while trying to click some hyperlinks or items with small clickable icons. But it's not anywhere close to what your video showed. Best and fair thing to do would be: Fresh flash the stock rom, don't install any additional apps then see if the problem persists. If it does, time to call customer service for a replacement unit. Good luck!
I've had similiar issues with my Essential PH-1, turns out it was a defect in the digitizer and I was RMA'd on it.
Nope working great here.
Do I get a new phone if I rma it? Or refurbished?
No I get this sometimes as well. Not nearly as bad as shown in your video, but sometimes it just doesn't register the touch properly and you have to touch it harder for it to register. Or when scrolling it only registers the scrolling partially
i have same problem in the same position
It happens to me sometimes when I tap the screen (for example tapping on a contact in whatsapp) that the screen doensn't respond good. When I tap a few times more and with a little more pressure it's going well. (I didn't test without the factory applyed screen protector)
Do people who have this problem use gestures? For me, the problem also occurs (no reaction when I tap the hyperlink or a small icon) but I noticed that it only occurs when the gestures are on. Maybe there is a problem.

Issue with Swipe fingerprint for Notification

After December update I am facing this issue where most of the time swipe down on fingerprint for Notification gesture isnt working as it should be. The vibration feels same as when fingerprint is not verified on lockscreen while swiping on the sensor for notification area to come down. I tried turning off all the security and again setup it all with no success issue is still there.
Am I the only one with this issue or are there people having same issue and have noticed it?
I had a similar issue before the Dec update and ended up disabling that feature. It was too inconsistent, sometimes worked but often not. Fingerprint scanning mostly works fine, better than the notification swipe, but sometimes I have to try 2 or 3 times for it to register. I attribute that to my finger being dry, but who knows.
Swipe down to access notifications on the Pixel 3 has been hit or miss since day 1. It's not a feature I use much either way, but when I do, it's a 50% chance of success on the first try. You have to be very intentional about your swipe. Starting from the very top edge and swiping straight down to the bottom edge - not too quickly and not too slowly.
PuffDaddy_d said:
Swipe down to access notifications on the Pixel 3 has been hit or miss since day 1. It's not a feature I use much either way, but when I do, it's a 50% chance of success on the first try. You have to be very intentional about your swipe. Starting from the very top edge and swiping straight down to the bottom edge - not too quickly and not too slowly.
Click to expand...
Click to collapse
This is not I was talking about.. I use this feature a lot and its 100% go for me everytime but after december update the swipe is taken as if I am using fingerprint to unlock an already unlocked device(feels due to vibration pattern) I have removed every lock and now the swipe seems good again.

General An Interesting Solution To Fingerprint Scanner Not Working in AOD

Hello,
This is my first post probably after 6-7 years.
In my Pixel 7 Pro [which is a little over one month and one week old] I have found the onscreen FP scanner does not always work when the phone is in AOD mode. If I touch the FP scanner nothing happens; it feels as if it is an image LOL.
Searched internet a bit and found this phenomena is a common problem with phones that have onscreen FP scanner [perhaps more specifically with optical scanner? I dunno].
Checked the solutions and none worked until I found out that if my default finger [which happens to be my right thumb] does not activate the FP scanner it has always been my left thumb that works perfectly fine. It is as if the Scanner was waiting for my other finger to press LOL.
Both my thumbs are clean/have same state of cleanliness during operation.
I think this could be helpful to those who probably scratch their head wondering as to why the FP scanner does not work in AOD. If you have more than one finger assigned, just try the other one.
This also raises a question to me [which might be lame], is Google doing it intentionally requiring the other fingerprint sometimes?
Agreed. Fingerprint scanner is unreliable regardless of AOD. Adding multiple fingers can help, but the reader is just wonky (that's a technical term)
It's worthless. Such an aggravation I just use the login code.
Don't know what you people are doing, my fingerprints (both thumbs) work just fine, once in a blue moon it might miss the first time, however I have never had a failed fingerprint unlock from either AOD or lock screen.
I never have issues with my fingerprint scanner on all 4 fingers I added

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