[Q] OnePlus One modem/radio issues! - ONE Q&A, Help & Troubleshooting

This is what I told support, but they wouldn't help me:
I have the GSM and 3G frequencies, but still it disconnects for a 15 seconds to 3 minutes a few times a day.. It disconnects from all phone services, even though I have great reception/signal. Why? How can I fix it? I saw this 'preffered type' of network or something in these advanced testing settings where you could change between alot of different network types like WCDMA, TD-SCDMA, LTE and so on, is there something I have to change there? If it helps I live in Norway.
""
So this has been going on for a long time, now I got a suggestion that it might help to flash new radio software (.zip?). I know about adb, fastboot and flashing using recovery, but I don't know what radio to flash, if tharæt's the problem. The phone can also use 15-30seconds to turn on WiFi, from what I know this might also be related to the radio software.
If you want pictures or more details, just ask
Thanks in advance!

Hello
Whitch software?
Just for test: switch off the wifi and test that your problem goes away or still present.

laca77 said:
Hello
Whitch software?
Just for test: switch off the wifi and test that your problem goes away or still present.
Click to expand...
Click to collapse
It happens several times a day, with or without a connection to WiFi (but I don't know when it will happen, so WiFi isn't off normally).

If possible try to switch off the wifi and test it.

Related

HTC Fuze - GPS not working

Okay, so heres the problem...
I flashed this rom: [ROM][WWE][04-8-2009][ShEp's Rom Ver 3c][WinMo 6.5][Build 21500V2][TF3D RhodiumV1d]
And after that, I flashed the Raphael 1.12.25.19 Radio.
Everything works on my phone except GPS, for some reason when it tries to use the GPS it goes to the cannot connect screen. it shows Dialed:
I currently have ATT and turned off the internet service with AdvancedConfigTool. I don't know if this is the problem.
Thanks
Do you have AGPS turned on or off? It might be trying to connect to teh ATT network to use the A-GPS but is getting shut down by your internet not working.
Does the GPS eventually connect, or not at all?
some snapshots would be great
I disabled for my Fuze to connect to the ATT internet using AdvanceConfigTool. When GPS tries to work, the Dialed screen comes up and...
Dialed: (Blank)
That's it. In the settings it says A-GPS is on. I'm using Wifi btw.
Can anyone help me...
nhshah7 said:
Do you have AGPS turned on or off? It might be trying to connect to teh ATT network to use the A-GPS but is getting shut down by your internet not working.
Does the GPS eventually connect, or not at all?[/QUOTE
Disabling the AGPS worked for me. I just kept loosing GPS connection when it was enabled.
Click to expand...
Click to collapse
What program are you using?
You need to turn AGPS off. As far as I know, there is no way to use AGPS over WiFi. You will need to disable it in order to stop the pop-up.
[Q]GPS realy not working.
So, 1st post for me, same problem so i didn't want to open a new thread.
*Not HTC Fuze, but Touch Pro, Raph100, anyway same device.*
GPS, COM4, 4800, auto location on, agps on, does not lock.
Neither on gpsinfo, google maps, igo 8, htc gps tool. It just keep on searching, and showing lots of text in gpsinfo and htc gps tool, but no lock (left it at least 20 mins at the window).
Tried with quickgps, location set correctly, same result. I have stock battery.
ROM: EnergyROM 'Phoenix 2' (21885) |Dec 21
Radio: 1.14.25.05, same on 1.12.25.19.
Didn't test the gps on the original rom because the first thing i did when i put my hands on this phone was to change the rom
No warranty for this phone, so any help would be greatly appreciated. I just don't know what to do anymore.
up? problem still in place, any help appreciated
I have the same problem. same rom and same phone ie raphael and energy rom 24 dec. i used these tweakings but no use http://blog.mohdimran.com/htc-touch-pro-gps-problem-tweaking/
a help will be appreciated. i m about to try a stock rom.
Maybe post a reply if it solves your problem
up? not solved..
Try different Radios
It happen to me a long time ago a pair of times and now is back (thats the reason I found this post), first be patience a lot.
It seems to me like Radio problem, meens not every mix of roms and radios work nice with GPS and depends too wich country you use the GPS. So let's try and give enough time sky open to build the database and get first fix. Quick GPS can help (keep udated).
Like I said before I'm facing it right now I flash a new ROM and Radio problems began (Included so long to connect a voice call, fail data service, low bars on signal level, etc.) So I try 2 radios now first fix all except GPS the second I can get GPS fix but takes about 15 minutes every time so I will keep on trying I will tell my results.
just in case you can solve it let me know please.

SMS wont be sent until restart

Hello.
I have a problem with a Touch HD2. Sometimes, when I send a message, it doesn't get sent until I restart / reboot the phone. When I do, all the messages gets sent at the same time.
I had the same problem with a Touch HD some months ago.
Anyone know how to fix this?
Thanks for help.
Gissan said:
Hello.
I have a problem with a Touch HD2. Sometimes, when I send a message, it doesn't get sent until I restart / reboot the phone. When I do, all the messages gets sent at the same time.
I had the same problem with a Touch HD some months ago.
Anyone know how to fix this?
Thanks for help.
Click to expand...
Click to collapse
hmm, interesting one, what is your device currently set to for sending messages, i.e. GSM, GPRS?
Have you recently updated rom, radio or changed ril?
Have you tried running automatic setup again?
Can you provide more info please
Yeah, could be a radio problem or your phone not logging onto local masts.
Try a manual roam,.... Go to your network selection, search for available networks, then pick a network you are not on, ideally a network that uses a diff network frequency band thing. So if your nwtwork uses 900 research one that uses 1800 or vice verser. When you select this 'wrong' network it sould give you some kind of error and you should lose all network coverage. Then re select your correct network.
Try power cycling,... Turn off your phone, remove SIM & Battery, hold power button for 5 - 10 seconds. Then put everything back in and turn on.
Last one,... Go onto internet on handset, load a page you have never been on before that has alot of data on it, amazon or something, while its trying to load the page pull the battery out. Then power cycle as above.
I worked for Vodafone Cust services about 8 yrs ago,.... those 3 things usually sorted network issues.
+1
I have exactly the same problem on my HD2.
It's very occasional, and just a soft reset is necessary and everything's fine again.
I don't know why this happens.
Thanks
Franky

[Q] Desire S loses signal on calls and unlock

Hello XDA, I have only just registered here but I have been an avid reader of the Desire S forums for a year ever since I got my phone. My phone has been playing up for some time and I've not let it bother me too much but now it's getting quite annoying. It is an unbranded Desire S btw. I have searched but haven't found anyone complaining of the same problem.
The problem is as such: I first noticed in my house the phone seems to lose signal quite easily, fair enough it's a big house, lots of walls, I can understand that - moving to another room usually resolves the issue. However, what's more concerning is I've noticed it drop from fine to nothing in the same place. Even stranger still, if there is an incoming call and I go to pick up the handset, 9 times out of 10 it will lose all signal. Now my gf thinks I keep hanging up on her...
EDIT after further testing, i have think I have found the root of the problem... If I turn the screen on (call or no call) after two seconds or less it will lose all signal whether I leave it at the lock screen or open it. I suspect the problem may be something to do with the kernel governor. I would be grateful if anyone has any insight into this rather frustrating problem
I tried flashing the latest radio (below) but this has not solved my issue.
For reference, I am running the following:
ROM: IceColdSandwich v8
HBOOT: 0.98.2000 ENG S-OFF
RADIO: 20.71.30.0833U_3831.17.00.16_M
NETWORK: ORANGE
errr, i dunno if it works for you but whenever i at home i switch my network to use only 2g as it is much stronger and i barely get/no 3g signal where i stay, but if i am out i switch that off to get 3g signal. give it a try.
hope it helps :-/
Thanks for your suggestion, I will try it for a while and see how things turn out. I have set in the Mobile Networks settings menu to use 2G only and also for my 'Home' profile in Tasker I have included change mobile data to 2G only.
How did you get on with this. I have the exact same issue with mine.
As well as the above, I have also turned off the power saver mode in the ROM Control menu. It seems to be running fine so far. I haven't tested each option individually yet to narrow down the solution but at least it's working.
I personally suspect the problem is to do with the power saver menu because I had enabled switch to 2G on screen off, so whenever I would turn the screen on it would restart the radio and switch to 3G.

[Q] Intermittent Internet on HSPA/LTE - Connection Drop

Hi, I have a very particular issue with my Oneplus One which it seems to me software related and I hope someone can help me here. I've tried to find an answer here in the XDA and in the Oneplus One forum but no one seems to have the same issua as mine. I've also tried to flash different modems, and doesn't fix it. Tried to play with the *#*#4636#*#* menu and didn't have luck as well.
Before I start I'm on Three network in UK. My phone is rooted but no Xposed installed. CM11S latest version installed.
Things I tried to solve the issue:
I've already tried to flash different modems or play with the *#*#4636#*#* menu but I have no luck. Tried factory reset, complete wipe on recovery and restore of the CM11S. Nothing helped.
What it happens is that sometimes, using HSPA or LTE I'm not able to use the internet. It doesn't seem to be a signal issue because I have full bars and I can even see the arrows up and down in the status bar inside the signal meter. I'm not able to use browser, listen to Spotify or anything internet related. Calls are ok. It usually an issue when I'm on HSPA+ but sometimes in LTE as well.
A reboot usually does the trick and makes it work, but sometimes not and it takes a while to come back and connect. That's really annoying.
Just another piece of info, it usually happens when I disconnect from Wifi and connect to the phone network or when I don't have signal (I'm in the tube for example) and come to an area where I have signal.
I hope someone here might be able to help. The only thing I haven't tried yet is to change to other carrier. But that would be last option as I appreciate the All-you-can-eat data allowance from Three.
Thank you in advance.
luccasvr said:
Hi, I have a very particular issue with my Oneplus One which it seems to me software related and I hope someone can help me here. I've tried to find an answer here in the XDA and in the Oneplus One forum but no one seems to have the same issua as mine. I've also tried to flash different modems, and doesn't fix it. Tried to play with the *#*#4636#*#* menu and didn't have luck as well.
Before I start I'm on Three network in UK. My phone is rooted but no Xposed installed. CM11S latest version installed.
Things I tried to solve the issue:
I've already tried to flash different modems or play with the *#*#4636#*#* menu but I have no luck. Tried factory reset, complete wipe on recovery and restore of the CM11S. Nothing helped.
What it happens is that sometimes, using HSPA or LTE I'm not able to use the internet. It doesn't seem to be a signal issue because I have full bars and I can even see the arrows up and down in the status bar inside the signal meter. I'm not able to use browser, listen to Spotify or anything internet related. Calls are ok. It usually an issue when I'm on HSPA+ but sometimes in LTE as well.
A reboot usually does the trick and makes it work, but sometimes not and it takes a while to come back and connect. That's really annoying.
Just another piece of info, it usually happens when I disconnect from Wifi and connect to the phone network or when I don't have signal (I'm in the tube for example) and come to an area where I have signal.
I hope someone here might be able to help. The only thing I haven't tried yet is to change to other carrier. But that would be last option as I appreciate the All-you-can-eat data allowance from Three.
Thank you in advance.
Click to expand...
Click to collapse
Have you checked if you had the right APN ?
Yes, Apr settings are right. Just to be clear. I can connect to HSPA and LTE. What happens is that the connection drops and just fix if I reboot.
luccasvr said:
Hi, I have a very particular issue with my Oneplus One which it seems to me software related and I hope someone can help me here. I've tried to find an answer here in the XDA and in the Oneplus One forum but no one seems to have the same issua as mine. I've also tried to flash different modems, and doesn't fix it. Tried to play with the *#*#4636#*#* menu and didn't have luck as well.
Before I start I'm on Three network in UK. My phone is rooted but no Xposed installed. CM11S latest version installed.
Things I tried to solve the issue:
I've already tried to flash different modems or play with the *#*#4636#*#* menu but I have no luck. Tried factory reset, complete wipe on recovery and restore of the CM11S. Nothing helped.
What it happens is that sometimes, using HSPA or LTE I'm not able to use the internet. It doesn't seem to be a signal issue because I have full bars and I can even see the arrows up and down in the status bar inside the signal meter. I'm not able to use browser, listen to Spotify or anything internet related. Calls are ok. It usually an issue when I'm on HSPA+ but sometimes in LTE as well.
A reboot usually does the trick and makes it work, but sometimes not and it takes a while to come back and connect. That's really annoying.
Just another piece of info, it usually happens when I disconnect from Wifi and connect to the phone network or when I don't have signal (I'm in the tube for example) and come to an area where I have signal.
I hope someone here might be able to help. The only thing I haven't tried yet is to change to other carrier. But that would be last option as I appreciate the All-you-can-eat data allowance from Three.
Thank you in advance.
Click to expand...
Click to collapse
Same problem here. Have you found a solution? Or is it a hardware problem?
Hey sorry for bumping an old post but I'm having the same problem. In the UK on non-EE T-mobile. I get enough signal and H seems to connect, but I can't access the Internet. The upload arrow shows but the download arrow rarely appears.
I've tried flashing different roms, modems, recoveries to flash them, all to no avail
I have the same problem, but I don't have to restart, putting the phone in airplane mode and releasing after 2 seconds does the trick. still very annoying. no one has any idea of how to solve it?
My ROM is CM11 44S

Wifi keeps disconnecting?

Hey, guys I just got my Pixel 2.
I connected it wifi but it keeps losing it. Only if I reset my router it will keep the connection for a while, but somehow when
I get to work or in the morning the same issue appears again. It connects but when I go to an app which requires wifi it drops.
I tried to change the channel but didn't work as well.
Restarting the phone won't help either. I also don't want to factory reset it since I want to keep all my data etc. I don't want to go all that bs.
Maybe I should have stuck with a new iPhone after all. Sorry for that comment, but I'm really frustrated
I don't want to give it back or some ****, I just want to fix it easily so I can move on. I hope I get some advice here.
ThundeX said:
Hey, guys I just got my Pixel 2.
I connected it wifi but it keeps losing it. Only if I reset my router it will keep the connection for a while, but somehow when
I get to work or in the morning the same issue appears again. It connects but when I go to an app which requires wifi it drops.
I tried to change the channel but didn't work as well.
Restarting the phone won't help either. I also don't want to factory reset it since I want to keep all my data etc. I don't want to go all that bs.
Maybe I should have stuck with a new iPhone after all. Sorry for that comment, but I'm really frustrated
I don't want to give it back or some ****, I just want to fix it easily so I can move on. I hope I get some advice here.
Click to expand...
Click to collapse
this can help:
phone ::: Go to setting > wifi > advance > If there is Freq option then change it to 2.4Ghz
router (in case no option on phone) ::: go to Wifi setting of your router and disable 5Ghz. I can help more If I know model of your wifi router
:good:
I'm having the same exact problem as OP. I thought for a second I wrote the post. Would love to see if there's a solution. I don't see the option to change frequency in wifi settings. And this issue for me occurs on different WiFi networks.. so it's not just one router. Ugh!
Exactly the same issue here, which is what has lead me to this thread. It often happens that my phone switches to mobile data suddenly while working absolutely fine on Wi-Fi. I have tried almost every basic solution but condition remains the same. Also during that time it stop showing me my (saved) Wi-Fi in the Wi-Fi network available, while at the same time my same Wi-Fi is connected to all the other devices in my house. This needs a fix.
still no fix
aqibsid said:
Exactly the same issue here, which is what has lead me to this thread. It often happens that my phone switches to mobile data suddenly while working absolutely fine on Wi-Fi. I have tried almost every basic solution but condition remains the same. Also during that time it stop showing me my (saved) Wi-Fi in the Wi-Fi network available, while at the same time my same Wi-Fi is connected to all the other devices in my house. This needs a fix.
Click to expand...
Click to collapse
ya my problem is still there. This phone is utter dog ****, to be honest. Still waiting for an update, but now I know..never buy a pixel again
Is Bluetooth on? This is what is causing my WiFi to be very unstable......

Categories

Resources