I have had the Note Edge for Verizon since launch day about a week and a half ago. Love the phone and everything seemed to be working fine until I noticed yesterday that I was not getting calls all day. I was in urban areas with full signal. Just voicemails here and there but never rang. Had some friends try to call me and it would ring 4 or 5 times on their end then go to voicemail, but on my phone never rang. After a reboot, i still had the same problem. After a second reboot it now seems to be getting calls. I have advanced calling 1.0 activated. Anyone else having this problem with the note edge? If so any easy fixes?
Have you tried the standard profile and prl updates.
Hmm, no I have not yet. I had assumed LTE phones automatically updated the prl. I am traveling now but will try that when I get back into my city tonight.
It seems there is no option to update the system profile. It also seems that you cannot do a prl update either by dialing *228 on the note edge. Every time I try it kicks me from the dialer with a message that says verizon Sim card stores this information and updates automatically. Not sure what else I can do. I have been getting calls since this incident. Maybe I'll just wait it out and see if it happens again.
It seems i may have found the issue. I called my phone from another phone and it didn't ring .. again. i turned off Advanced Calling 1.0 and tried again and it worked. Turned it on and called again, didnt work. It seems with advanced calling 1.0 activated, i cannot receive calls at times. I suppose i will leave it off, but this bothers me because with the note edge you cannot use the internet while on calls unless you have Advanced Calling 1.0 active. Lame.
I have advanced calling on and am getting calls.
Sent from my SM-N915V using XDA Free mobile app
rabernet said:
I have advanced calling on and am getting calls.
Sent from my SM-N915V using XDA Free mobile app
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I as well. RyanATF, call Customer Support & have them refresh your phone.
I also was getting calls about 50% of the time which is why it was so strange. I called customer support this morning. They checked everything and refreshed my phone. Level 2 support does not think it is my phone that is the issue. They sent the ticket to the VZW switcher engineers and will call me back on friday with an answer. They think that maybe the VoLTE network is the issue in my area as my phone is not having any connectivity problems.
There is a known issue with advanced calling.
Related
Ever since I've been on the n5 receiving calls to my Google voice number has been hit or miss. Making calls is not a problem. Most of the time it keeps ringing on my hangouts on my PC.
It works perfectly on my n4. Rings both on hangouts and on my n4 but when I swap the SIM to the n5 it becomes flaky.
I've updated imei in the database and even removed and added the number back in Google voice.
Sent from my Nexus 4 using Tapatalk
biggiestuff said:
Ever since I've been on the n5 receiving calls to my Google voice number has been hit or miss. Making calls is not a problem. Most of the time it keeps ringing on my hangouts on my PC.
It works perfectly on my n4. Rings both on hangouts and on my n4 but when I swap the SIM to the n5 it becomes flaky.
I've updated imei in the database and even removed and added the number back in Google voice.
Sent from my Nexus 4 using Tapatalk
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I've had the same issue with my Google Voice. I had it with Sprint integration but could not receive any phone calls. I could call out fine. Did you end up resolving this issue because i would love to fix my issue as well. I even had Sprint reactivate my phone but nothing works.
Verdugo said:
I've had the same issue with my Google Voice. I had it with Sprint integration but could not receive any phone calls. I could call out fine. Did you end up resolving this issue because i would love to fix my issue as well. I even had Sprint reactivate my phone but nothing works.
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I think i've narrowed it down to cell signal. When I switch it to 3g in mobile networks i get a strong signal and calls come in immediately. When I switch back to LTE, i get a very weak signal and calls received are very inconsistent. I'll test again when I'm in a strong LTE signal area but so far that appears to be the culprit for me.
biggiestuff said:
I think i've narrowed it down to cell signal. When I switch it to 3g in mobile networks i get a strong signal and calls come in immediately. When I switch back to LTE, i get a very weak signal and calls received are very inconsistent. I'll test again when I'm in a strong LTE signal area but so far that appears to be the culprit for me.
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I think you are on to something. When I got home where I have an airave I was able to make and receive calls with Google Voice enabled. I will also be switching the two correct SIM for for the nexus 5 when it arrives so I hope that will help. I will update if I get better results then.
Hey guys. This is my second nexus5 ( first one had some screen bleeding issues) and I'm kind of upset. I love the phone..love anything nexus but people are calling me and it goes to voicemail. It doesn't always happen, and seems to happen more on WiFi than anything else. Happens rooted or not, Google voice or messaging apps installed or not, stock or custom ROM..
I swapped the Sim card, factory reset, unroofed/flashed stock..etc all that jazz and still happening. I'm probably going to go to my local T-Mobile store and swap this one out too I really like the nexus and don't want to have to get another phone but if this is an issue I just might.
Any thoughts? Have any of u had issues like this ?
Sent from my Nexus 5 using Tapatalk
Try forcing your mobile data into 3G mode instead of LTE for the time being. I had this issue as well where I was missing calls without my phone even realizing it got a call. The only way I knew was that the caller either left a voice-mail or my Google voice sent an email that I missed it. I'm also on T-Mobile, though I got my phone from Google.
Switching to 3G mode seemed to have resolved it.
Sent from my Nexus 5 using XDA Premium 4 mobile app
I had this issue when I use to walk around with my wifi radio enabled all the time to snag wifi when I was on campus. Not a good idea. Something is up with the wifi to cellular radio handoff. I would lose the ability to get calls/ texts in a timely manner without a reboot. For now, Wifi is a no go. Gets buggy
So once in a while I won't receive some texts. Example: I was texting my GF last nite perfectly fine, but then this morning she texted me at 8am and I never got the text (not even right now). Also last nite my friend called me 3 times and I did not receive not ONE of those calls! He also texted me once and I did not get the text either. What could be the issue here, I'm very confused and starting to get annoyed because that's kind of a big issue/deal to not be receiving some texts/calls.
Does this sound like a faulty phone, or stupid Sprint? TIA!!
Joe0113 said:
So once in a while I won't receive some texts. Example: I was texting my GF last nite perfectly fine, but then this morning she texted me at 8am and I never got the text (not even right now). Also last nite my friend called me 3 times and I did not receive not ONE of those calls! He also texted me once and I did not get the text either. What could be the issue here, I'm very confused and starting to get annoyed because that's kind of a big issue/deal to not be receiving some texts/calls.
Does this sound like a faulty phone, or stupid Sprint? TIA!!
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I think it might be a sprint problem as i have that same problem from time to time. Same thing happened to my s3 when i had it and sometimes i have the same problem on my S5. My friend called me last night to tell me he was outside my house and i didn't get the call or any missed call notification yet. definitely a Sprint problem.
Sprint
Sent from my SM-G900P using XDA Premium 4 mobile app
I've seen a lot of dropped calls lately and 4 other sprint members I know have said the same thing.
I constantly get the same ****. Calls not comin through, text not comin or going sometimes. Its Definitely a sprint problem! I just had a note 3 before my gs5 that did the same exact stuff!
Sent from my SM-G900P using XDA Premium 4 mobile app
Glad to see its not only me/my phone. Although I'm pissed at Sprint, guess I need to drastically lower my expectations for them -__-
Sent from a Galaxy 5 light years away
It's been worse lately I'm sure trying to get HD voice and some other upgrades working are prolly putting their network in disarray.
Try switching to 3G only mode. If that fixes it, it's Sprint.
Also if you have google voice enable on your phone, disable it for like a day as that is causing problems too that I know.
Sent from my SM-G900P using XDA Free mobile app
The same thing happened to me with the GS5. I think its the GS5. I went back to GS3 and I'm able to receive calls and text.
jamesdal1 said:
The same thing happened to me with the GS5. I think its the GS5. I went back to GS3 and I'm able to receive calls and text.
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Maybe you need to update prl or profile cuz I get signal in places my s3 would not also you could try a hands free activation
So the title pretty much sums it up. I have a rooted sprint nexus 5 running stock 5.0.1. And I'm a still randomly missing calls and texts. Phone doesn't ring. Missed texts and missed call notifications don't appear until rebooting the phone.
I know this was a problem with 4.4 on the nexus 5 but I thought 5.0 was supposed to fix this. Am I do in something wrong? Help would be much appreciated.
Check your network
I'm having the same problem
I have had a Nexus 5 for the last year. It was a great phone but did miss some calls, but had good reception. I recently broke that phone and purchased a newer one. The reception is awful. I had to buy a microcell booster just to work it in my home where I didn't have to before. If the phone has one bar you can't receive or send calls. If it has two bars it's a crap shoot. Often times when I call there will be two bars and as soon as I press send to call someone the phone drops to no bars. Is this a software or phone or hardware problem?
My issue seems to be receiving texts and calls while on wifi. If so, I will get texts really late, or out of order. With phone calls i just may note receive them at all, nor get a missed call or voicemail notification. I've heard some peopl say that the issue an LTE one and switching to 3G helps the problem but I've found that recently that is not the case. If I am on wifi my sprint nexus 5 just cant seem to get it right...
For Sprint, there could be issues with the signaling for voice/sms when on LTE since the N5 is a single radio for everything. Another thing it could be is the modem version. Also if you got a replacement it's possible the connections are just loose inside or one of them is disconnected for the antenna.
I'm on sprint too and I get the notorious double texts has to be something on sprints end
Sent from my Nexus 5 using XDA Free mobile app
Sorry to necropost, but i'm reviving this to see if anyone else is still having the same problem??? Has this been fixed on Android 5.1 or 5.1.1 ? There has to be a better solution than having to be on 3G and keeping wifi on only when phone is awake. Help or advanced knowledge of the problem would be appreciated.
Its Sprint, it sucks
Sent from my Nexus 5 using Tapatalk
I recently got a GS6 and I'm having problems with calling/receiving calls.
When calling/receiving usually the other person can not hear me talking but I can hear them. Sometimes they can hear me for 30 seconds or so then they can't hear me anymore. I disabled and enabled Advanced Calling and restarted my phone and it seemed to work for one phone call. I only tested it on a short call though so it could of stopped working during the call.
I tried disabling Advanced Calling and made a call right away without restarting and the person could still not hear me. I did see my phone dropped to 1X during the call this time. Does it take time when switching off Advanced Calling for something to happen on Verizon's network?
Anybody else have this issue or a fix? I'd rather not have to do a full reset.
Thanks.
Edit: Just deleted dalvik cache and cache partition in FlashFire and it seems to be working. Will update if I have the problem again.
I was dropping calls regularly. I disabled AC and I have not dropped a call since. I would 'reboot' and double check to see it is indeed off
Sent from my SM-G920V using Tapatalk
we had to call and verizon had to "program" some stuff for AC. Try that. worked on this end.
I have this same issue. It has happened to me mid conversation. It is annoying. I didn't have this issue with my G3. I thought it might be because I'm running a room that is debloated. I'm trying to hold on to this phone because I'm hoping the next update to 5.1.1 will fix this issue. If not I'm going back to LG.
Sent from my Nexus 7 using XDA Free mobile app
Well it stopped working again today. Grr.
nessnet said:
I was dropping calls regularly. I disabled AC and I have not dropped a call since. I would 'reboot' and double check to see it is indeed off
Sent from my SM-G920V using Tapatalk
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With AC off you won't be able to talk and use data at the same time which is a deal breaker for me.
craazy82013 said:
we had to call and verizon had to "program" some stuff for AC. Try that. worked on this end.
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Did you have problems activating AC on your phone? If you don't have it added to your account you have to do that first.
Bxrider117 said:
I have this same issue. It has happened to me mid conversation. It is annoying. I didn't have this issue with my G3. I thought it might be because I'm running a room that is debloated. I'm trying to hold on to this phone because I'm hoping the next update to 5.1.1 will fix this issue. If not I'm going back to LG.
Sent from my Nexus 7 using XDA Free mobile app
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I'm running CleanROM 1.5. I might try flashing it again to see if that fixes it. If not then I will try stock. The problem with 5.1.1 is that it probably won't have root.
Root stock, I have not noticed this issue and this week has been a big phone call week. Lots of long conf calls many times a day.
krelvinaz said:
Root stock, I have not noticed this issue and this week has been a big phone call week. Lots of long conf calls many times a day.
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Thanks for posting.
I re-flashed CleanROM 1.5, so hopefully that fixes it. If not I will try stock.
Re-flashing CleanROM 1.5 did not fix it. I guess I will have to try stock now.
BTW it is quite possible that you are just in an error with bad signal too.
krelvinaz said:
BTW it is quite possible that you are just in an error with bad signal too.
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I guess that's possible but I have 2 bars on Band 4. I could try locking into Band 13 but that is congested at times in my area.
Bars are misleading, look at signal strength instead.
krelvinaz said:
Bars are misleading, look at signal strength instead.
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Around -105 dBm. You would think if there was reception issues the call would completely drop.
When I lived in an area that had a signal level of -100 to -110 I would sometimes have calls drop and Verizon stated I was in a fringe area and would let me out of my contract.
mark-in-dallas said:
When I lived in an area that had a signal level of -100 to -110 I would sometimes have calls drop and Verizon stated I was in a fringe area and would let me out of my contract.
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The thing is only B4 is that high. B13 is around -93dBm.
I planned on doing a test today to see if I stand by a window where I get better signal if that would help. The call went through fine today. I checked LTE Discovery during the call and it said I was on B13 though. Around 10 minutes later the phone was back on B4. I made a call then and the person could not hear me. LTE Discovery was saying around 114dBm. I moved maybe 4ft and the dBm was around 106 and then the person could hear me. If I move 12ft more I'm by a window where I get 99dBm.
So when I sit at my desk I can't make any calls and will have to get up if I'm on B4. I wish I could force the phone to use B13 during calls.
Another issue I had the other day was my phone was only connecting to 1X even though I was in an area that had good 4G. I've always heard Samsung had crappy radios. The only times I would get 1X on my last phone (Droid DNA) was when I was in the middle of nowhere. Wish I would of noticed these issues sooner so I could of returned the phone. :-/