Is your Google voice flaky? - Nexus 5 Q&A, Help & Troubleshooting

Ever since I've been on the n5 receiving calls to my Google voice number has been hit or miss. Making calls is not a problem. Most of the time it keeps ringing on my hangouts on my PC.
It works perfectly on my n4. Rings both on hangouts and on my n4 but when I swap the SIM to the n5 it becomes flaky.
I've updated imei in the database and even removed and added the number back in Google voice.
Sent from my Nexus 4 using Tapatalk

biggiestuff said:
Ever since I've been on the n5 receiving calls to my Google voice number has been hit or miss. Making calls is not a problem. Most of the time it keeps ringing on my hangouts on my PC.
It works perfectly on my n4. Rings both on hangouts and on my n4 but when I swap the SIM to the n5 it becomes flaky.
I've updated imei in the database and even removed and added the number back in Google voice.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
I've had the same issue with my Google Voice. I had it with Sprint integration but could not receive any phone calls. I could call out fine. Did you end up resolving this issue because i would love to fix my issue as well. I even had Sprint reactivate my phone but nothing works.

Verdugo said:
I've had the same issue with my Google Voice. I had it with Sprint integration but could not receive any phone calls. I could call out fine. Did you end up resolving this issue because i would love to fix my issue as well. I even had Sprint reactivate my phone but nothing works.
Click to expand...
Click to collapse
I think i've narrowed it down to cell signal. When I switch it to 3g in mobile networks i get a strong signal and calls come in immediately. When I switch back to LTE, i get a very weak signal and calls received are very inconsistent. I'll test again when I'm in a strong LTE signal area but so far that appears to be the culprit for me.

biggiestuff said:
I think i've narrowed it down to cell signal. When I switch it to 3g in mobile networks i get a strong signal and calls come in immediately. When I switch back to LTE, i get a very weak signal and calls received are very inconsistent. I'll test again when I'm in a strong LTE signal area but so far that appears to be the culprit for me.
Click to expand...
Click to collapse
I think you are on to something. When I got home where I have an airave I was able to make and receive calls with Google Voice enabled. I will also be switching the two correct SIM for for the nexus 5 when it arrives so I hope that will help. I will update if I get better results then.

Related

Virtually no SMS or calls when wifi connected

Since yesterday morning I receive very few SMSs or calls when wifi is connected.
I installed 4.4.4 a few days before that so I doubt it's that (although I supposed it's possible)
I've reflashed the radio, reflashed 4.4.4 in its entirety, flashed CM11 - all with the same result - when wifi's connected I hardly ever receive any calls or SMSs (no problems dialing out or sending)
Unless anyone else has similar problems I don't think it's worth going back to 4.4.3.
So now I'm left wondering if it's the hardware or the SIM, or...?
BritSwedeGuy said:
Since yesterday morning I receive very few SMSs or calls when wifi is connected.
I installed 4.4.4 a few days before that so I doubt it's that (although I supposed it's possible)
I've reflashed the radio, reflashed 4.4.4 in its entirety, flashed CM11 - all with the same result - when wifi's connected I hardly ever receive any calls or SMSs (no problems dialing out or sending)
Unless anyone else has similar problems I don't think it's worth going back to 4.4.3.
So now I'm left wondering if it's the hardware or the SIM, or...?
Click to expand...
Click to collapse
do you have a phone signal on wifi?
Zepius said:
do you have a phone signal on wifi?
Click to expand...
Click to collapse
Yes, I can dial out and send SMSs.
When someone calls you what signal do they get? And their messages stay "pending"?
MidnightDevil said:
When someone calls you what signal do they get? And their messages stay "pending"?
Click to expand...
Click to collapse
They either get a ringing tone a few times at their end end then an unavailable tone, or just an unavailable tone / message.
The messages eventually arrive, maybe 6-10 hours later, or when I switch wifi off.
BritSwedeGuy said:
They either get a ringing tone a few times at their end end then an unavailable tone, or just an unavailable tone / message.
The messages eventually arrive, maybe 6-10 hours later, or when I switch wifi off.
Click to expand...
Click to collapse
Turn off LTE and I bet it will work. It's been a known issue for awhile with LTE and WIFI on you will miss calls/sms.
Google it and you will see many threads about it.
HeXDeMoN said:
Turn off LTE and I bet it will work. It's been a known issue for awhile with LTE and WIFI on you will miss calls/sms.
Google it and you will see many threads about it.
Click to expand...
Click to collapse
Weird - I had already read up on that (it seemed to be a pre 4.4.3 problem) and could swear I had already tried switching it without success but now I've switched again it seems to have done the trick - I'm just waiting to get some test SMSs sent. :good:
I wonder why it worked okay until yesterday morning and then just suddenly stopped working - it would suck if I'd paid for 4G!
I suppose it's of some comfort that I'm not the only one on 4.4.4 with this problem...
https://productforums.google.com/forum/#!topic/nexus/eOToYgJXdrw/discussion[426-450-false]
I've tried it again - back to not receiving calls or SMSs even with 4G turned off unless I'm disconnected from wifi.
A few minutes on the phone to Google - and they're sending me a new phone! :victory:
This is a long standing issue with the N5. A solution that worked for me is to disable keeping WIFI on during sleep. Not sure if that will work for everybody though.
BritSwedeGuy said:
A few minutes on the phone to Google - and they're sending me a new phone! :victory:
Click to expand...
Click to collapse
How did that conversation go? When I bought my phone, it took something like 2 hours for it to download the required sprint activation package (I think it was something like 50mb)...And the radio has been giving me grief ever since day 1 with signal constantly dropping any/everywhere...I just thought it was more related to Sprints crummy service in my area though.

[Q] Sometimes Not Getting Calls (Verizon Note Edge)

I have had the Note Edge for Verizon since launch day about a week and a half ago. Love the phone and everything seemed to be working fine until I noticed yesterday that I was not getting calls all day. I was in urban areas with full signal. Just voicemails here and there but never rang. Had some friends try to call me and it would ring 4 or 5 times on their end then go to voicemail, but on my phone never rang. After a reboot, i still had the same problem. After a second reboot it now seems to be getting calls. I have advanced calling 1.0 activated. Anyone else having this problem with the note edge? If so any easy fixes?
Have you tried the standard profile and prl updates.
Hmm, no I have not yet. I had assumed LTE phones automatically updated the prl. I am traveling now but will try that when I get back into my city tonight.
It seems there is no option to update the system profile. It also seems that you cannot do a prl update either by dialing *228 on the note edge. Every time I try it kicks me from the dialer with a message that says verizon Sim card stores this information and updates automatically. Not sure what else I can do. I have been getting calls since this incident. Maybe I'll just wait it out and see if it happens again.
It seems i may have found the issue. I called my phone from another phone and it didn't ring .. again. i turned off Advanced Calling 1.0 and tried again and it worked. Turned it on and called again, didnt work. It seems with advanced calling 1.0 activated, i cannot receive calls at times. I suppose i will leave it off, but this bothers me because with the note edge you cannot use the internet while on calls unless you have Advanced Calling 1.0 active. Lame.
I have advanced calling on and am getting calls.
Sent from my SM-N915V using XDA Free mobile app
rabernet said:
I have advanced calling on and am getting calls.
Sent from my SM-N915V using XDA Free mobile app
Click to expand...
Click to collapse
I as well. RyanATF, call Customer Support & have them refresh your phone.
I also was getting calls about 50% of the time which is why it was so strange. I called customer support this morning. They checked everything and refreshed my phone. Level 2 support does not think it is my phone that is the issue. They sent the ticket to the VZW switcher engineers and will call me back on friday with an answer. They think that maybe the VoLTE network is the issue in my area as my phone is not having any connectivity problems.
There is a known issue with advanced calling.

Randomly missing calls and texts. Help please

So the title pretty much sums it up. I have a rooted sprint nexus 5 running stock 5.0.1. And I'm a still randomly missing calls and texts. Phone doesn't ring. Missed texts and missed call notifications don't appear until rebooting the phone.
I know this was a problem with 4.4 on the nexus 5 but I thought 5.0 was supposed to fix this. Am I do in something wrong? Help would be much appreciated.
Check your network
I'm having the same problem
I have had a Nexus 5 for the last year. It was a great phone but did miss some calls, but had good reception. I recently broke that phone and purchased a newer one. The reception is awful. I had to buy a microcell booster just to work it in my home where I didn't have to before. If the phone has one bar you can't receive or send calls. If it has two bars it's a crap shoot. Often times when I call there will be two bars and as soon as I press send to call someone the phone drops to no bars. Is this a software or phone or hardware problem?
My issue seems to be receiving texts and calls while on wifi. If so, I will get texts really late, or out of order. With phone calls i just may note receive them at all, nor get a missed call or voicemail notification. I've heard some peopl say that the issue an LTE one and switching to 3G helps the problem but I've found that recently that is not the case. If I am on wifi my sprint nexus 5 just cant seem to get it right...
For Sprint, there could be issues with the signaling for voice/sms when on LTE since the N5 is a single radio for everything. Another thing it could be is the modem version. Also if you got a replacement it's possible the connections are just loose inside or one of them is disconnected for the antenna.
I'm on sprint too and I get the notorious double texts has to be something on sprints end
Sent from my Nexus 5 using XDA Free mobile app
Sorry to necropost, but i'm reviving this to see if anyone else is still having the same problem??? Has this been fixed on Android 5.1 or 5.1.1 ? There has to be a better solution than having to be on 3G and keeping wifi on only when phone is awake. Help or advanced knowledge of the problem would be appreciated.
Its Sprint, it sucks
Sent from my Nexus 5 using Tapatalk

Loss of 4g signal when receiving a call

Well the problem of receiving a call and losing the 4g signal and therefore the Internet has a solution? Or is it a problem that characterizes the oneplus :confuso:
??? if you mean that when you receive a call 4G turns to 3G thats just how it works, as voice has a different signal frequency to 4G. Some sim companies will support some phones to have VoLTE or Voice over LTE basically allowing you to keep your 4G signal while calling and have a higher definition and quality of call. But ye its not an issue normally thats just how it works.
Mofo50C said:
??? if you mean that when you receive a call 4G turns to 3G thats just how it works, as voice has a different signal frequency to 4G. Some sim companies will support some phones to have VoLTE or Voice over LTE basically allowing you to keep your 4G signal while calling and have a higher definition and quality of call. But ye its not an issue normally thats just how it works.
Click to expand...
Click to collapse
No. I mean that when entering a call, the data is cut off as if it were turned off. And when the call ends, the data signal comes back, this has never happened to me only with the oneplus. And it's annoying to be downloading or playing and losing because of this problem
avirale123 said:
No. I mean that when entering a call, the data is cut off as if it were turned off. And when the call ends, the data signal comes back, this has never happened to me only with the oneplus. And it's annoying to be downloading or playing and losing because of this problem
Click to expand...
Click to collapse
I just told you it's normal for it to turn from 4g to 3g when your in a call
Mofo50C said:
I just told you it's normal for it to turn from 4g to 3g when your in a call
Click to expand...
Click to collapse
It can not be normal that when a call is received, the data is deactivated
Data goes off when in call. Wifi will still work im call if connected to it
avirale123 said:
It can not be normal that when a call is received, the data is deactivated
Click to expand...
Click to collapse
Omg you asked the question I answered you and now your arguing with me do you want an answer or an argument?
Mofo50C said:
Omg you asked the question I answered you and now your arguing with me do you want an answer or an argument?
Click to expand...
Click to collapse
You didn't understand his question.
Whenever he's on a call, the data gets deactivated, not going from 4G to 3G, not even down to H... He can't use the internet at all, and that's his problem.
BunnyPig said:
You didn't understand his question.
Whenever he's on a call, the data gets deactivated, not going from 4G to 3G, not even down to H... He can't use the internet at all, and that's his problem.
Click to expand...
Click to collapse
Ok well I don't know then if it comes back after the call ends it 100% has something to do with the SIM carrier or the network type.
Mofo50C said:
Ok well I don't know then if it comes back after the call ends it 100% has something to do with the SIM carrier or the network type.
Click to expand...
Click to collapse
You seemed pretty confident a few posts back to start an argument over it ...
only4dank said:
You seemed pretty confident a few posts back to start an argument over it ...
Click to expand...
Click to collapse
He wasn't explaining it properly and it clearly doesn't affect anything at all. If it loses 4g during call and comes back after call then it's probably fine that's why i was confident it probably had something to do with the way his network is configured other than that in still confident it's normal
Mofo50C said:
He wasn't explaining it properly and it clearly doesn't affect anything at all. If it loses 4g during call and comes back after call then it's probably fine that's why i was confident it probably had something to do with the way his network is configured other than that in still confident it's normal
Click to expand...
Click to collapse
As he mentioned very clearly in his 2nd post (pretty clear in first)... When he makes a phone call, during that call he cannot access internet (aka mobile data). Not once did he say anything about switch from 4G to 3G (like you randomly for some reason said was happening, even though it wasn't).
What isn't clear is what you are trying to say without punctuation !
only4dank said:
As he mentioned very clearly in his 2nd post (pretty clear in first)... When he makes a phone call, during that call he cannot access internet (aka mobile data). Not once did he say anything about switch from 4G to 3G (like you randomly for some reason said was happening, even though it wasn't).
What isn't clear is what you are trying to say without punctuation !
Click to expand...
Click to collapse
Well maybe, just mabe the way his mobile data is configured to be 4g only. Just thinking...
Normally 4g shuts off on voice calls if not on VoLTE.
Mofo50C said:
Click to expand...
Click to collapse
The change from 4g to 3g is normal when I make the call. When I receive the call this does not happen, it is as if the mobile data (Internet access) was deactivated. When playing online, I receive a call immediately, I lose my Internet connection due to the call, it happens on the Oneplus 5 and 6.
rhai said:
Well maybe, just mabe the way his mobile data is configured to be 4g only. Just thinking...
Normally 4g shuts off on voice calls if not on VoLTE.
Click to expand...
Click to collapse
It happens in any type of network. When receiving a call immediately the mobile data is disabled
Yes, if you do not have VoLTE enabled for whatever reason (carrier might doesn't support it) you will lose mobile data once the connection downgrades to 3g for the call. This is completely normal. It does come back after the call is finished, as it is the case in your scenario as well. There is nothing you can do about it as far as I know, except getting VoLTE to work.
Seems normal to me. Classic 3G networking only uses one antenna. So when a call is placed, Data is cut off.
With H+ (3G+), which uses two combined antennas, you can have calls and Data at the same time, but it won't always work. It's always been like that for me on all my phones !
All in all, it's related to your network, that's just how it works. Only VoLTE would really solve that.
Go into the settings of your phone app, go to Sim and Network and make sure you have 2G/3G/4G automatic selected. If not select it and reboot then call mom
Firstly, make sure your provider supports volte. Next, make sure your apns are correct on your sim to support this. Then try this: https://forum.xda-developers.com/on...te-forcefully-activated-t3797538/post76670517
For those of you in the USA that may have issues using text or voice over WiFi but NOT over volte, the above may help you as well. I know it helped me.

WiFi calling on Verizon?

Anyone know IF WiFi calling can be enabled on the Verizon network? I know it's enabled through my carrier (coming from Pixel 3 XL)
I am very interested in this as well. Have zero cell coverage at my job, but amazing wifi coverage.
That and a way to do wifi texting, but I think I may have to dig around for that one.
hollovoid said:
I am very interested in this as well. Have zero cell coverage at my job, but amazing wifi coverage.
That and a way to do wifi texting, but I think I may have to dig around for that one.
Click to expand...
Click to collapse
i think WiFi texting is tied to WiFi calling they really handicapped the device on Verizon's network. All it can do is essentially make and receive calls...
I know the T-Mobile version can on T-Mobile, but it's there anything that keeps the unlocked version from doing it on T-Mobile? I may switch if that's the case.
I love this phone so much I may have to switch to T-Mobile.
Sent from my GM1917 using Tapatalk
I did figure out a way to 'make' the option appear using a newer verizon of the Oneplus Logkit apk...(dial *#800#, pick Oneplus Logkit>Function Switch> VoWifi Switch). But after enabling it, it doesn't seem to work yet, and it somehow seems to break MMS if it's on. Not sure if they are actually working on it or not, but I wish someone could see if they could get it working. I think I got the APK from here, but I can't remember from where, so whoever you are, I'm sorry for not crediting you. If someone wants to mess around with it...by all means.
https://drive.google.com/open?id=1ocJWAxd6CfcHyIso0VNGqvfetTnAdheh
hollovoid said:
I am very interested in this as well. Have zero cell coverage at my job, but amazing wifi coverage.
That and a way to do wifi texting, but I think I may have to dig around for that one.
Click to expand...
Click to collapse
Install the Verizon Messages (Message+) and you should be able to do wifi texting. I tried the log kit as well and it doesn't seem like VOWifi is working but it is hard to tell. I can make Wifi calls using Google Voice and that number but only if not in Airplane mode. Seems to be a bug as it says to turn off airplane. Voice then proceeds to make a wifi call. Maybe the same effect with regular VOWifi where it would use wifi if there is no cell signal.
larsdennert said:
Install the Verizon Messages (Message+) and you should be able to do wifi texting. I tried the log kit as well and it doesn't seem like VOWifi is working but it is hard to tell. I can make Wifi calls using Google Voice and that number but only if not in Airplane mode. Seems to be a bug as it says to turn off airplane. Voice then proceeds to make a wifi call. Maybe the same effect with regular VOWifi where it would use wifi if there is no cell signal.
Click to expand...
Click to collapse
I actually switched to t-mobile, and voice over wifi, wifi texting and all that showed up and work great. Message+ does not allow wifi texting on Verizon on this phone, tier 2 support said development phones (that's what the OP7 is certified under) are not eligible to use advanced features on the network, including, voice over wifi, video calling and text over wifi using Verizon messages.
I got text over WiFi to work with Verizon messages + and use Google Hangouts over WiFi for the calls. Decent enough work around.
Sent from my GM1917 using Tapatalk
Can anyone tell me if wifi calling works yet?
klubhead said:
Can anyone tell me if wifi calling works yet?
Click to expand...
Click to collapse
It does not. Used my OnePlus 7 Pro for a couple of days and no WiFi calling.

Categories

Resources