Wifi Issues - Nexus 5 Q&A, Help & Troubleshooting

OK I am hoping a few network techs can help me with this issue. While on Wifi my phones internet works I can browse the web and using any app I want. The issue I am having is with Facebook and Instagram Alone. I can not upload photos to either app while on Wifi. As soon as I disconnect from Wifi it uploads just fine.
I have a Nexus 5 completely Stock running 5.0.1
My Wireless Router is a Buffalo Nfiniti WHR-HP-G300N running DD-WRT (came pre installed on the router when I bought it brand new)
I can post status updates to Facebook just fine as long as they do not contain a photo.
I can post pictures to Google+ while on Wifi without any problems.
My phone backs up my pictures to Google+ Automatically without any problems. ( I have it set up to do it only while on WiFi and charging)
Other Apps like Google Drive, sheets, slides, docs all work fine on WiFi.
I cant figure out why Facebook and Instagram are having issues this has only started happening with in the last 2 weeks. All Android devices while on WiFi have this issue (My Phone, Friends N5 running exact same Android and my Nexus 7 (2013))
Facebook and Instagram both work while on WiFi when I am at work.
Any Help on this issue would be greatly appreciated.

Related

YouTube not working on WiFi

Anyone else having issues with YouTube not working on WiFi? It works perfect for me on 3G but not on WiFi, it just loads perpetually. I've tried it on all my devices (stock DROID4, two stock Nexus 7's, and my CM10 GS3) on both my home WiFi (which I reset three times to test this) and my work WiFi (which is a brand new router). It only started a few days ago and is incredibly frustrating.
Works fine on Synergy ICS via wifi.
Also when I try to listen to samples of music on Google Play store it just perpetually loads too. What the heck is going on? Everything else with my wifi works just fine.
Nobody? It can't be my hardware because I tried it on two different routers with two totally different devices. This is driving me crazy.
Turns out to be my ISP's problem. Changed DNS servers and all is well.
mustbepbs said:
Turns out to be my ISP's problem. Changed DNS servers and all is well.
Click to expand...
Click to collapse
Google also had a small server hicup a few days ago. Play store and some other services went down for about 15 minutes.
Install the app called "Wifi Fixer".

Why doesn't my One S like my WiFi?

So I have kind of an interesting issue with my One S and the wifi in my house. My One S hops right onto my wifi when I get home, with no issues. Runs a speed test just fine, downloads apps just fine.
But I've noticed on a few things, mainly Facebook and occasionally web pages, it will lag like there's no data at all. Pictures and comments will get stuck on the Facebook app to the point where I have to kill the app and reload it, and some web pages will stall out and I have to reload them several times. But if I turn the wifi off and hop on 4G, those problems go away.
This is experienced no where else on wifi, the Facebook app and web pages all work just fine. What is it about my wifi that my One S doesn't like?
Same problem here
S3, 4.0.4
Sent from my HTC One S using xda app-developers app
You guys on ICS/4.0.3 or what cuz my Niece has a completely different phone (Galaxy S2) but her Facebook does similar things and shes on ICS, I'm on ICS on my One S with no issues (sorry) just odd to see others having that issue also and not just my Niece?

[Q] Odd Data/Wifi Connection Issues

Hey guys,
Really odd issue I ran into today...
All the sudden my data connection started to not work, chrome responded back to me with error 102, and other apps said there was no data connection, although there was a data connection shown on my phone.
However here's the catch...
Some apps still work with the data, such as flipboard (but only text, pictures do not show up) and the campus portal app (grade app) works perfectly, grades still update perfectly.
Even with wifi the problem is exactly the same..
Any thoughts on what happened/what I can do to fix it?
Any help is much appreciated
DrOfLife
Htc One S
Vioer 2.1.0 Rom
ElementalX 3.3 Kernal
T-Mobile

Lollipop: After flash, Wifi lag

Hello! I flashed the stock image two days ago, as I was not part of the initial wave. Everything seems to be working great, but with one exception. When connected to wifi, anything that must pull information from the web has major lag. For example, opening facebook (or facebook messenger), or instagram, or twitter. You get the idea. Opening facebook messenger, for instance, takes around 9 seconds to load a conversation.
I did a ping test through my phone, using google.com, and found that it took around 9100 ms.
If I disconnect from wifi, which switches me to LTE, this issue disappears.
Switching from wireless 2.4 ghz to 5 ghz makes no difference.
While I have found bug reports about problems connecting to wifi, I haven't really found anyone with this specific issue. If anyone has any thoughts, I would greatly appreciate them.
Update:
Speed test shows that my wifi connection is running at normal pace. Ping test showed a delay, so I am assuming that is where the problem is. This problem does not occur on any other of my devices using my wlan.
I'm experiencing the same thing, unsure of what's going on. Facebook is so sluggish and everything else I do on the Internet seems to be so slow...
Same for me
I am also having issues with WIFI on Lollipop. I always seem to be connected to the network but when I open apps that use the internet connection, it takes forever to load. Facebook, Instagram, Twitter and other mainstream apps are having a real hard time loading images
I am having the same problem.
Weird thing is that I was at a different location today and used the wifi there without any problems. Didn't have time to figure out what was different with their network configuration.
Same problem here.. both on my phone and my wife's. If anyone here hears of a solution... please post back.
Fixed
Karbon82 said:
Same problem here.. both on my phone and my wife's. If anyone here hears of a solution... please post back.
Click to expand...
Click to collapse
Actually... I fixed this.. I have a D-Link-655 Router.. I had a firmware from 2012 on it.. I updated to the latest from 2013 and I no longer have problems with wifi-lag on mine or my wife's phones with Lollipop. Something to consider before fussing with IPv6 settings.

Anyone else have wifi issues with GS7?

I can connect to the wifi in my office at work. I can browse the internet with chrome and I can even perform a speed test with the speedtest app. However, I cannot download or update apps from the play store. I can do these things via network data. A co-worker has no problem with her GS6 on the same network. Anyone else having this problem?
Nope. And works fine on other WiFi networks?
Sent from my SM-G935F using Tapatalk
---------- Post added at 12:04 AM ---------- Previous post was at 12:02 AM ----------
Most likely being blocked by firewall or the like but that doesn't explain why your colleague can use fine
Sent from my SM-G935F using Tapatalk
Haven't tried any other network yet, but I will this evening. Also need to mention another co-worker got a GS7 yesterday and is experiencing the same problem as me. He didn't mention another network and I realize that will be an important piece of information.
Would a firewall allow me to browse and speedtest?
Mine has the exact same issue. It simply won't use wifi for apps other than Chrome. I tried doing some recovery mode steps I found on another site, but to no avail. I have tried it on my network at work and then my home network and still the same. I am going by the Verizon store tomorrow to hopefully get it resolved, unless someone in this arena knows what to do.
Same here. Got my S7 yesterday and 1. Play store will not download apps on wifi but I can browse surprisingly. 2. It seems my wifi signal is weak. I have tried using both my 5 and my 2.4 off my router. Same issue. Taking it tonwork today to see how it does.
Update, but no solution. I am able to do everything on my home wifi network. However, my office network WILL allow me to browse with chrome, do a speedtest, DOWNLOAD apps from Amazon. It will NOT let me download or update apps from the play store and it will not let me stream from Pandora.
Does this make sense to anyone?
My wifi issue is a bit different. It seems to randomly connect/disconnect me at work, but my home network is fine. Never had an issue before this phone.
I had a similar issue and a reboot of my router fixed it..The issue was most notable when downloading from the market
Maybe we don't go to work. Problem solved. lol
Had the same problem as you guys, found this on another site posted in 2014 by djsusant - worked for me
1. SWITCH OFF YOUR MOBILE DATA.
2. SWITCH ON YOUR WI-FI.
3. SWITCH ON FLIGHT MODE.
4. RESTART YOUR PHONE. (KEEP ACTIVATED FLIGHT MODE & WI-FI)
5. AFTER RESTART DON'T SWITCH OFF FLIGHT MODE.
6. OPEN GOOGLE PLAY. WAIT FOR OPEN.
SEE IT WILL OPEN GOOGLE APPS
7. NOW YOU CAN SWITCH OFF FLIGHT MODE.
Hope that helps
kmyers8807 said:
Had the same problem as you guys, found this on another site posted in 2014 by djsusant - worked for me
1. SWITCH OFF YOUR MOBILE DATA.
2. SWITCH ON YOUR WI-FI.
3. SWITCH ON FLIGHT MODE.
4. RESTART YOUR PHONE. (KEEP ACTIVATED FLIGHT MODE & WI-FI)
5. AFTER RESTART DON'T SWITCH OFF FLIGHT MODE.
6. OPEN GOOGLE PLAY. WAIT FOR OPEN.
SEE IT WILL OPEN GOOGLE APPS
7. NOW YOU CAN SWITCH OFF FLIGHT MODE.
Hope that helps
Click to expand...
Click to collapse
Thanks , I tried that when I got to work. It didn't help. I found out that I can download and stream from amazon music but I cant download or stream from the play store or pandora. I wish I knew more about networking, I'd check the settings on our routers.
Having similar problem on home wifi. I have reset home router. I can download and update if I turn off wifi. With wifi on I can browse with chrome. Have to keep turning wifi on and off to do things.
have the same issue except it will work at the store I purchased at but not at home. Tried every remedy but factory reboot so far. There is a great signal to the phone at home but won't download any apps. Facebook etc seem to come in but I didn't purchase this phone for FB. Any help will be appreciated as Samsung reps have been no help.
Pandora isn't working on mine either, not sure if it's a wifi issue only as service is very poor here (much worse than the old G3, tradeoff for battery I spose) so cannot isolate the cause. Will do later. The steps above didnt fix it.
No Pandora and not being able to read the SD card from cpu will probably be deal breakers for me if they aren't fixed within the 30 day trial. Shame, because there's a lot to like with it.
I can say just one thing - at least on the 802.11n networks the signal reception is much lower than e.g. on Sony Xperia Z3 compact .... that is little disappointing .... I was kinda hoping that brand new super ultra class phone with a/b/g/n/ac modem will have also super ultra good signal reception ...
I have the edge and I'm experiencing similar issues. I've also noticed that backups and even ones through Google photos will not work on wifi.
My previous response seems to be only temporary. Ive been doing the DNSet app and it works. So it looks like something on googles end, hopefully they fix it soon
I bought a GS7 edge and have faced the same issues. Unable to download/update any apps via wifi at home. Using a netgear AC router. All my other devices work fine. I've tried restarting the router. Didn't help. Tried both 2.4 and 5G connections as well. What's weirder is the phone works flawlessly on other wifi networks (school and the best buy store I bought it from when I went back to talk to them about it, it even worked off a tethering connection off the rep's phone)
Try switching wifi secirity from AES to TKIP. It helped me with S6 wifi issues
UPDATE
ashabaik said:
I bought a GS7 edge and have faced the same issues. Unable to download/update any apps via wifi at home. Using a netgear AC router. All my other devices work fine. I've tried restarting the router. Didn't help. Tried both 2.4 and 5G connections as well. What's weirder is the phone works flawlessly on other wifi networks (school and the best buy store I bought it from when I went back to talk to them about it, it even worked off a tethering connection off the rep's phone)
Click to expand...
Click to collapse
UPDATE (3/15/16)
So we were able to fix the issue as of last night by changing the advanced settings of the network we were connected to on the phone to static IP. This fixed the google play app issues but oculus apps still wouldn't download. We then turned off enhanced 4G LTE and that seemed to remedy it. Phone as of now works fine, hoping this doesn't cause anything else but will be talking to store reps about this soon.

Categories

Resources