So I got my nexus 5 before not even a week ago and from the first day I got some random reboots that are really just random without a pattern, app or something to do them, they are just random. But I didn't care mostly because I wanted to wait a bit before I began customizing it. After I waited a little bit for the OTA update to come to my nexus 5 I thought to myself what could happen if I unlock the bootloader and root it so I could update my rom. So I did that and after a little more tweaking I found a nice merge of 2 kernels (franco & one that has DT2W) so I thought why not. I installed it, but the same night after 4-5 hours the phone began bootlooping to the point that I really couldn't even load TWRP. I fixed it by flashing default android and kernel and after that I updated it to 4.4.1 and rooted it without a problem. The random reboots kept occurring though Today I thought that I would backup my rom so I could try some other kernel, but I cannot literally be in twrp more than 10 seconds. After I begin installing a zip or backup or whatever else the device reboots for no apparent reason. I need help because it reboots every 2 minutes when I am talking, Thanks for your support ! Only fix that I have seen is that I flash default kit kat through the Nexus Root Toolkit.
My nexus 5 reboots on average every 15 minutes during use.
It runs android 4.4.2 stock not rooted. It freeze for 5 seconds and then it reboot.
I tried do the factory data reset, but it still randomly reboots.
I got some last_kmsg files and there are 3 different "last boot reason":
- kernel_panic View attachment kmsg.txt
- wdog_reset View attachment kmsg2.txt
- wdog_bite View attachment kmsg5.txt
Please help me, what should I do?
Thanks
francesco9696 said:
My nexus 5 reboots on average every 15 minutes during use.
It runs android 4.4.2 stock not rooted. It freeze for 5 seconds and then it reboot.
I tried do the factory data reset, but it still randomly reboots.
I got some last_kmsg files and there are 3 different "last boot reason":
- kernel_panic View attachment 2516007
- wdog_reset View attachment 2516008
- wdog_bite View attachment 2516009
Please help me, what should I do?
Thanks
Click to expand...
Click to collapse
so your device is completely stock and locked with no custom rom or kernel ever or currently applied?
your kmsg's all point to issues i've seen with users on a custom kernel. specifically a user on one version of android and a kernel on a different decimal version (i.e. 4.4.2 firmware and 4.4 kernel, etc).
xBeerdroiDx said:
so your device is completely stock and locked with no custom rom or kernel ever or currently applied?
your kmsg's all point to issues i've seen with users on a custom kernel. specifically a user on one version of android and a kernel on a different decimal version (i.e. 4.4.2 firmware and 4.4 kernel, etc).
Click to expand...
Click to collapse
Yes, I didn't installed any custom rom or anything.
Maybe it's an outdated kernel (Nov 20 1013)? View attachment 2516120
If it is outdated, please tell me how I can update it (I just recived my first Android phone, I'm quite a noob (now))
Thanks
Edit:
I just got a new reboot reason: Last boot reason: hw_reset View attachment kmsg8.txt
Should I root it and install Franco kernel? Will this stop the rebooting?
I have somewhat the same problem although my device doesn't reboot every 15 minutes but rather 2 times every day.
I have the same android and kernel version so I thought I'd bump this post.
I also am experiencing similar behavior. It reboots maybe twice a day. I was on CM11 and was getting frequent reboots suddenly one day. Tried the Franco kernel with no better results. I switched back to stock everything except TWRP, now they are fewer, but still annoying. Could it maybe be an app that we have in common? I did not experience these reboots when I first got the phone, nor for months with CM11, so it stands to reason that it is something that changed recently.
kernel_panic
My phone has never been rooted and it's running stock 4.4.2 with various apps installed.
I've had occasional random reboots and some were before the 4.4.2 update. I've been unable to work out why but if I had to guess, it would be that it's Wifi related. Previously, it's happened when the phone was on the table, apparently doing "nothing". Today it happened when I was clearing a notification.
The last reboot before today was twelve days ago and the "bugreport" contained no "boot_reason". The bugreport I generated after the reboot today, shows "bootreason=kernel_panic". Not really sure what that means so maybe someone can tell me? I'd really like to know whether this is a hardware or software issue.
I did ring Google support after the reboot twelve days ago. The support person suggested I run the phone is "safe mode" or reset it and run it for a few days without installing any apps to confirm that the cause is not an app that I've installed. I haven't done that because the phone isn't very useful without any apps installed. I told the Google support person that I'd generated a bugreport but he didn't know what I was talking about and had no idea where he could forward it to if I was to send it to him.
In contrast, I also have a Samsung Galaxy S3 that has rebooted itself once in 18 months so I'm not impressed with the Nexus. Not sure what to do, next.
Hey everyone.
So, this started happening to my Nexus (stock, unrooted, locked) after the 5.0.1 OTA update: youtube.com/watch?v=BolnMQx3LGs
It started in the first days of January, after receiving the 5.0.1. update. The phone randomly restarts and gets in a boot loop. For the last month it happened once or twice every week, often making the phone useless for several hours. I posted on the Nexus help forums, noticed a lot of people with the same problem as me, but no solutions.
Today I had enough and sideloaded Kitkat again. So far so good, but I don't want to celebrate just yet.
Has this happened to anyone here. Is there a reason for this to be happening or a solution?
I wish I had the answer. My wifes' stock rooted N5 did this 2 weeks ago and I could not keep it booted into recovery long enough to flash any images. I bought myself an N6 then I wiped my CM11 N5 and loaded stock 5.0.1. for her and put in her sim. She was fine for the last two weeks. Now today she says it is doing it to this phone. The first phones' issue looked exactly like your youtube video. Not your standard bootloop. Wiping cache and dalvik did not fix. A couple other threads mention they suspect kernel. Assuming I can get it to stay on the bootloader I will probably flash elementalX and see if that solves it.
thionylx said:
I wish I had the answer. My wifes' stock rooted N5 did this 2 weeks ago and I could not keep it booted into recovery long enough to flash any images. I bought myself an N6 then I wiped my CM11 N5 and loaded stock 5.0.1. for her and put in her sim. She was fine for the last two weeks. Now today she says it is doing it to this phone. The first phones' issue looked exactly like your youtube video. Not your standard bootloop. Wiping cache and dalvik did not fix. A couple other threads mention they suspect kernel. Assuming I can get it to stay on the bootloader I will probably flash elementalX and see if that solves it.
Click to expand...
Click to collapse
Sounds like a stuck power button to me.
Sent from my Nexus 5 using XDA Free mobile app
Hi, I've got some random reboots after upgrading on stock Lollipop 5.1 on my Nexus 5.
I've used Android 5.0.1 without any reboots or problem, but after upgrading on 5.1 I'm facing many random reboots when I switch from an app (like a game or Hangouts) using Recents or Home button from NavBar (it also happens randomly when I'm using my phone, like writing a message on Hangouts).
The reboots I'm talking about are not "soft" but "hard", because bootloader's logo (Google) appears and restarts my phone, so it is caused by Kernel Panic (as you'll see in my last_kmsg) and they occured on both stock and custom rom.
Here is a "last_kmsg" when it occured on stock Lollipop 5.1: http://pastebin.com/80dDgzae (attached too).
The_Wolf91 said:
Hi, I've got some random reboots after upgrading on stock Lollipop 5.1 on my Nexus 5.
I've used Android 5.0.1 without any reboots or problem, but after upgrading on 5.1 I'm facing many random reboots when I switch from an app (like a game or Hangouts) using Recents or Home button from NavBar (it also happens randomly when I'm using my phone, like writing a message on Hangouts).
The reboots I'm talking about are not "soft" but "hard", because bootloader's logo (Google) appears and restarts my phone, so it is caused by Kernel Panic (as you'll see in my last_kmsg) and they occured on both stock and custom rom.
Here is a "last_kmsg" when it occured on stock Lollipop 5.1: http://pastebin.com/80dDgzae (attached too).
Click to expand...
Click to collapse
Flashed Android 5.0.1 and no random reboots (as I also said when i wrote my first post).
I don't know if the "question" is clear, but can you help me reading the "last_kmsg" which I attached in first post? Thanks
Same exact thing happening to me also.
Sent from my Nexus 5 using XDA Free mobile app
The same is happening to me. And it looks like a hardware problem cuz when the phone reboots it keeping reboot until I keep pressing the power button while boots.
I have a bad experience about it. In my Nexus S when updates to Jelly Bean the same occurs until phone suddenly die. (I live in Brazil so, guess what? I have now a wonderful paper weight)
No luck with 5.1.1
You guys found any fix?
I was waiting for 5.1.1 update from Google (5.1.1 code is already available on AOSP and I tested it on Chroma), but unfortunately it didn't solve this problem: it keeps rebooting after a long daytime doing the same things I already wrote in first post. I'll wait for factory Google factory images, but I'm pretty sure it won't fix this.
P.S.: I tested Chroma on 5.0.2 bootloader and modem.
Anyone can read "last_kmg" I posted in first post? Any other has the same trouble?
The_Wolf91 said:
You guys found any fix?
I was waiting for 5.1.1 update from Google (5.1.1 code is already available on AOSP and I tested it on Chroma), but unfortunately it didn't solve this problem: it keeps rebooting after a long daytime doing the same things I already wrote in first post. I'll wait for factory Google factory images, but I'm pretty sure it won't fix this.
P.S.: I tested Chroma on 5.0.2 bootloader and modem.
Anyone can read "last_kmg" I posted in first post? Any other has the same trouble?
Click to expand...
Click to collapse
Try another (custom) kernel.
beekay201 said:
Try another (custom) kernel.
Click to expand...
Click to collapse
I just flashed ElementalX kernel but no luck, random reboot happened on 5.1.1 too. By the way it was quite obvious because it happened already on 5.1 Google's factory image (stock kernel so)..
I have exactly the same issue with nexus 5 since upgrading to 5.1.0.
I went back to 5.0.1, which solved it for a few days, but now this happens with 5.0.1 as well.
also, before random reboots happen, the power button becomes extra sensitive, so one keypress causes the screen to turn on and off again, or to display the shutdown menu.
this does not happen when the phone is stable.
Hey guys i have the exactly same problem since i upgraded to 5.1.1 i am non-rooted please need help
Sent from my Nexus 5 using XDA Free mobile app
noob424 said:
Hey guys i have the exactly same problem since i upgraded to 5.1.1 i am non-rooted please need help
Click to expand...
Click to collapse
Same here.
LG Nexus 5 - Lollipop 5.1.1 LMY48B
Unlocked bootloader;
Rooted;
ClockWorkmod 6.0.4.5 (not flashed - just boot on image when used);
Wipe factory reset (in cwm). Flashed 5.1.1 image files (boot, radio, bootloader, system and cache).
Random reboots, and sometimes with apps optimizing.
I have the same problem with N5 since upgrading to 5.1.1 - never had any problems before. Doing it several times an hour now. Trying a cache clean next, after I wait for the optimising apps to finish yet again!
Hi all,
I had the same problem. Everything stock, up to datę, no root. Phone was rebooting itself several times in a row.
Right now it seems that problem dissapeared. Reboots in my case was caused probably by application Autoguard Dash Cam Blackbox. After removal no reboots for 2 months and no memory leak.
cleared cache and it happened again within a minute...
Does seem to be linked to the power button
There's a long thread about this issue over at Google Groups. It's affecting a lot of users and not just Nexus 5 users. Some in the thread are 4 and 7 users having the same issue. Some have replaced the battery and it has resolved the issue, at least temporarily. Others, like myself, saw success in rooting and replacing the kernel or using a new ROM. Users who have downgraded to Kit Kat report the issue goes away, so despite the power button triggers, it seems to be a software issue. Anyone have any insight? It's getting feisty in Groups thread.
Google Groups reboot thread
simbapenn said:
There's a long thread about this issue over at Google Groups. It's affecting a lot of users and not just Nexus 5 users. Some in the thread are 4 and 7 users having the same issue. Some have replaced the battery and it has resolved the issue, at least temporarily. Others, like myself, saw success in rooting and replacing the kernel or using a new ROM. Users who have downgraded to Kit Kat report the issue goes away, so despite the power button triggers, it seems to be a software issue. Anyone have any insight? It's getting feisty in Groups thread.
Google Groups reboot thread
Click to expand...
Click to collapse
I have N5 kit kat 4.4.2 in Chrome watching videos randoms reboot its happens
This is happening to my fiance's N5. It happens when she's using it and also when it's not being used. When it reboots, it optimizes the apps and says the battery is at 0 when it was a full charge. Only way to turn it back on is to connect it to a charger. Frustrating.
FYI the update to 6.0 did not solve the restart problem. It's either hardware related, app related or a bug that's still in the OS.
I'm selling my Nexus because of this, has been happening for a few months now.
It's not software related, it has to do with the actual power button. Some people had success changing it out, soldering it etc., but I don't have that time or knowledge.
Google wouldn't help, as I'm out of warranty. So I guess it's goodbye Nexus. Really unfortunate given that the phone works fine, it's just a quality issue.. will have to re-evaluate buying another Nexus in the future.
The_Wolf91 said:
You guys found any fix?
I was waiting for 5.1.1 update from Google (5.1.1 code is already available on AOSP and I tested it on Chroma), but unfortunately it didn't solve this problem: it keeps rebooting after a long daytime doing the same things I already wrote in first post. I'll wait for factory Google factory images, but I'm pretty sure it won't fix this.
P.S.: I tested Chroma on 5.0.2 bootloader and modem.
Anyone can read "last_kmg" I posted in first post? Any other has the same trouble?
Click to expand...
Click to collapse
Im getting them as well on 5.1.1. I hope its fixed in the 6.0 ota update.
---------- Post added at 04:41 PM ---------- Previous post was at 04:20 PM ----------
I have been using this awesome app on my nexus 5, just so I don't have to use the power button here is the play store link.
https://play.google.com/store/apps/details?id=com.plexnor.gravityscreenofffree
maccboy2010 said:
Im getting them as well on 5.1.1. I hope its fixed in the 6.0 ota update.
Click to expand...
Click to collapse
Confirmed the update will NOT fix this issue.
Hi Guys,
Hopefully this is in the right section
I have a Note 4 SM-N910G and its just turned absolutely useless since I factory flashed it. I have rooted it before and bricked it and un bricked it before so have some experience with it. I recently wiped my phone and did a firmware restore using Samsung Kies and since I did the phone is absolutely useless. It started out fine for an hour or two and now it lags by like a minute with any action, even trying to bring up the keyboard when typing. It will reset itself, lock itself, crash, just un useable. I've tried reflashing it again stock a couple times and still the same everytime. It went from perfectly fine to dreadful with the original mentioned restore. I did just recently get an error code of "sbl1 partition doesn't exist" in Boot recovery mode.
Does anyone know if this is fixable and not a hardware issue?
Should I try and just root it again and flash a non-oem rom? (I havent had the time to do it recently)
many thanks,
Tekkado
Hi Guys,
Also I should add that when I was rooted the phone was fine but when i went to unroot through super user the phone was still functioning as though rooted and I couldnt download software updates because my device was "modified".
So thats when i just flashed stock firmware and again now flashing through odin aswell it proceeds fine then the device will say installing updates and then give a no command error or seandroid not enforced. Everytime is basically a different message.
How can I just wipe everything and get back to stock?
Thanks
So to add to this is there any relationship between the firmware running and the bootloader? I just realised that before i tried to flash stock firmware i was rooted and didnt un root via superuser because in the past that did jack all.
I flashed dr. ketan rom this morning and the phone was operating as normal very snappy but as soon as i downloaded a new app from the play store (reddit and chrome) again it turned to absolute crap.
Is there a disconnect here that i missing that can be fixed?
Thanks