N5 Help, random reboots & bootloops - Nexus 5 Q&A, Help & Troubleshooting

So I got my nexus 5 before not even a week ago and from the first day I got some random reboots that are really just random without a pattern, app or something to do them, they are just random. But I didn't care mostly because I wanted to wait a bit before I began customizing it. After I waited a little bit for the OTA update to come to my nexus 5 I thought to myself what could happen if I unlock the bootloader and root it so I could update my rom. So I did that and after a little more tweaking I found a nice merge of 2 kernels (franco & one that has DT2W) so I thought why not. I installed it, but the same night after 4-5 hours the phone began bootlooping to the point that I really couldn't even load TWRP. I fixed it by flashing default android and kernel and after that I updated it to 4.4.1 and rooted it without a problem. The random reboots kept occurring though Today I thought that I would backup my rom so I could try some other kernel, but I cannot literally be in twrp more than 10 seconds. After I begin installing a zip or backup or whatever else the device reboots for no apparent reason. I need help because it reboots every 2 minutes when I am talking, Thanks for your support ! Only fix that I have seen is that I flash default kit kat through the Nexus Root Toolkit.

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Nexus 5 random reboot

My nexus 5 reboots on average every 15 minutes during use.
It runs android 4.4.2 stock not rooted. It freeze for 5 seconds and then it reboot.
I tried do the factory data reset, but it still randomly reboots.
I got some last_kmsg files and there are 3 different "last boot reason":
- kernel_panic View attachment kmsg.txt
- wdog_reset View attachment kmsg2.txt
- wdog_bite View attachment kmsg5.txt
Please help me, what should I do?
Thanks
francesco9696 said:
My nexus 5 reboots on average every 15 minutes during use.
It runs android 4.4.2 stock not rooted. It freeze for 5 seconds and then it reboot.
I tried do the factory data reset, but it still randomly reboots.
I got some last_kmsg files and there are 3 different "last boot reason":
- kernel_panic View attachment 2516007
- wdog_reset View attachment 2516008
- wdog_bite View attachment 2516009
Please help me, what should I do?
Thanks
Click to expand...
Click to collapse
so your device is completely stock and locked with no custom rom or kernel ever or currently applied?
your kmsg's all point to issues i've seen with users on a custom kernel. specifically a user on one version of android and a kernel on a different decimal version (i.e. 4.4.2 firmware and 4.4 kernel, etc).
xBeerdroiDx said:
so your device is completely stock and locked with no custom rom or kernel ever or currently applied?
your kmsg's all point to issues i've seen with users on a custom kernel. specifically a user on one version of android and a kernel on a different decimal version (i.e. 4.4.2 firmware and 4.4 kernel, etc).
Click to expand...
Click to collapse
Yes, I didn't installed any custom rom or anything.
Maybe it's an outdated kernel (Nov 20 1013)? View attachment 2516120
If it is outdated, please tell me how I can update it (I just recived my first Android phone, I'm quite a noob (now))
Thanks
Edit:
I just got a new reboot reason: Last boot reason: hw_reset View attachment kmsg8.txt
Should I root it and install Franco kernel? Will this stop the rebooting?
I have somewhat the same problem although my device doesn't reboot every 15 minutes but rather 2 times every day.
I have the same android and kernel version so I thought I'd bump this post.
I also am experiencing similar behavior. It reboots maybe twice a day. I was on CM11 and was getting frequent reboots suddenly one day. Tried the Franco kernel with no better results. I switched back to stock everything except TWRP, now they are fewer, but still annoying. Could it maybe be an app that we have in common? I did not experience these reboots when I first got the phone, nor for months with CM11, so it stands to reason that it is something that changed recently.
kernel_panic
My phone has never been rooted and it's running stock 4.4.2 with various apps installed.
I've had occasional random reboots and some were before the 4.4.2 update. I've been unable to work out why but if I had to guess, it would be that it's Wifi related. Previously, it's happened when the phone was on the table, apparently doing "nothing". Today it happened when I was clearing a notification.
The last reboot before today was twelve days ago and the "bugreport" contained no "boot_reason". The bugreport I generated after the reboot today, shows "bootreason=kernel_panic". Not really sure what that means so maybe someone can tell me? I'd really like to know whether this is a hardware or software issue.
I did ring Google support after the reboot twelve days ago. The support person suggested I run the phone is "safe mode" or reset it and run it for a few days without installing any apps to confirm that the cause is not an app that I've installed. I haven't done that because the phone isn't very useful without any apps installed. I told the Google support person that I'd generated a bugreport but he didn't know what I was talking about and had no idea where he could forward it to if I was to send it to him.
In contrast, I also have a Samsung Galaxy S3 that has rebooted itself once in 18 months so I'm not impressed with the Nexus. Not sure what to do, next.

[Q] Random Force reboots

Hey guys, I'm a pretty heavy tinkerer and I know that comes with some risk. But before I completely wipe and reflash everything I wanted to see if someone could help diagnose my problem.
I have a Nexus 5 and have been running MultiRom for a while. I currently have Paranoid Android and Android L dual booting. I was on the newest version of PA (4.6 BETA 1) but I just flashed back to a past backup so now I am on PA 4.4 (I think). I have been having random reboots for about a day and now I can't even get my phone to stay on longer than a few minutes. I just installed Xposed and a few Modules so I assumed those were giving me the trouble, but I uninstalled Xposed when I started having problems and that didn't help. Even my backed up ROM and my Android L won't work without rebooting. This leads me to believe its something deeper down than my ROM.
Before I clean off and reflash, is there any way I can diagnose or fix this issue?
Thanks a ton.

nexus 5 is soft booting randomly on 5.0.1

The title pretty much says it all , phone crashes all of a sudden , but I've had 5.0.1 for however long Its been released and today my phone randomly started crashing . Wondering what could've caused it . I'm stock rooted and running twrp.
You have root access and a custom recovery so it could be one of many possibilities. Reflash system.img.
Did you undervolt it?
I work with a couple guys that have bone stock Nexus 5 with lolipop. Both are non-rooted and locked, however one has the random soft reboot problems. It mostly happens after phone calls. The other one doesn't have a single issue.

[Q] Random frequent reboots after 5.0.1.

Hey everyone.
So, this started happening to my Nexus (stock, unrooted, locked) after the 5.0.1 OTA update: youtube.com/watch?v=BolnMQx3LGs
It started in the first days of January, after receiving the 5.0.1. update. The phone randomly restarts and gets in a boot loop. For the last month it happened once or twice every week, often making the phone useless for several hours. I posted on the Nexus help forums, noticed a lot of people with the same problem as me, but no solutions.
Today I had enough and sideloaded Kitkat again. So far so good, but I don't want to celebrate just yet.
Has this happened to anyone here. Is there a reason for this to be happening or a solution?
I wish I had the answer. My wifes' stock rooted N5 did this 2 weeks ago and I could not keep it booted into recovery long enough to flash any images. I bought myself an N6 then I wiped my CM11 N5 and loaded stock 5.0.1. for her and put in her sim. She was fine for the last two weeks. Now today she says it is doing it to this phone. The first phones' issue looked exactly like your youtube video. Not your standard bootloop. Wiping cache and dalvik did not fix. A couple other threads mention they suspect kernel. Assuming I can get it to stay on the bootloader I will probably flash elementalX and see if that solves it.
thionylx said:
I wish I had the answer. My wifes' stock rooted N5 did this 2 weeks ago and I could not keep it booted into recovery long enough to flash any images. I bought myself an N6 then I wiped my CM11 N5 and loaded stock 5.0.1. for her and put in her sim. She was fine for the last two weeks. Now today she says it is doing it to this phone. The first phones' issue looked exactly like your youtube video. Not your standard bootloop. Wiping cache and dalvik did not fix. A couple other threads mention they suspect kernel. Assuming I can get it to stay on the bootloader I will probably flash elementalX and see if that solves it.
Click to expand...
Click to collapse
Sounds like a stuck power button to me.
Sent from my Nexus 5 using XDA Free mobile app

Really need help with possible kernel, last time tried TWRP caused bootloop :(

Hey Guys,
Long story short, I had my Sprint Note 5 rooted a while ago! due to some apps screwing me over and not allowing to use them due to being rooted I unrooted (via supersu)
Realized ever since I rooted my battery was totally crap and figured after I unroot it would help (it didn't) read about how it trips the Knox and it affects the deep sleep of the phone (thus **** battery life)
I read on here to just load a kernel in order to fix the deep sleep issue. I've rooted and loaded kernels before on other phones (no issues everrrrr).
When I looked up the TWRP version to use and flash via Odin it said successful. Phone restarted and it never came back up again. I downloaded literally all of the TWRP versions they had on their site, flashed all of them via odin and none of them would get me out of the boot loop. I got completely screwed and had to load a stock firmware from that sam site to get my phone working again. Everything was completely lost on my phone. pics that were never backed up
Due to that, I have been totally hesitant to try this again as that was the only way to fix my phone. I am willing to try again but really want to go into this prepared and have it be a smooth process ( I already backed up ALL of my files on my computer) I don't really care for TWRP or Kernels but I just want to fix the stupid deep sleep issue. I read somewhere on here that people having bootloops from twrp on note 5s was due to not being rooted first? I've also seen (as I did this almost 8 months ago) there are new TWRP versions since then, but afraid to even do those.
Is there a solution I can do to just fix the damn deep sleep issue? phone literally last 2-3 hours idle. Willing to donate via paypal to someone to help walk through it. This is a sprint variant note 5
thanks in advance

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