Unknown touch screen problem x_X - Xperia Z3 Q&A, Help & Troubleshooting

Guys, anyone can help ?
I got my Z3 few days ago, today I noticed that a small part of touch screen is not working :crying::crying::crying:
a screenhot of touch test is attached
any help will be appreciated
edit: I tested in safe mode, no change
going to factory reset to see what will happen

How was the factory reset? I it wont help, i suppose you have to bring it to the repair service.

Related

Will a cook rom make physical damaged to the phone

Hi
I have a question on the phone (touch screen). Few weeks ago I installed a cooked rom, than after two weeks, the touch screen just die on me. I have no idea what happen, I never drop the phone on the ground or in the water.
Than I send it back to HTC, ask for repair. You know how much HTC ask for the fix the phone? $425.00. WTF!!!!!!!!
Now I ask for help here, will the cooked rom damaged the phone? Any way I can fix the touch screen?
Please help.
Thanks
PS. If this time No one can help me fix it, will anyone here buy the phone from me?
First...what ROM? Did you Mess with any registry settins regarding the touch screen? When you say "died", are you talking about it not turning on, or turning on and not responding? Hard reset?
I do not want to post what rom i use before.
I did not mess with the registry. Touch screen (hold screen) is no response. I try soft reset and hard reset. I also try to install some new rom. on the OS setup screen, i cannot do anything since the touch screen did not response any more.
Any idea????
why don't you want to say what rom you use ?
energyrom...
But anyone can help me out here?? Any idea???

[Completed] Nexus 5 showing pixels all over the screen even after resetting it

Hi Team
I am facing display issues in nexus 5. Display is showing pixels all over the screen and there is no image at all.
Sometimes, when i press power button multiple times, the home screen does appear but it does not work at all times (may be 1 out of 20 times or even less). So I am not able to use the phone currently and am waiting to get it resolved.
i visited some IT repair shops and the repair guys without even having a full look at my problem, they simply say that i need to get display replaced. Although a few of repair guys told me that its only some software issue. So am now confused what to do.
There is no physical damage of any sort. HOwever, a few days back before i started to face the display issue, it did fall from a chairs height as it slipped from my hand but it fell on its back and also had spigen slim armor backcover on. So i dont think that could have caused any damage. Also, before i started getting the problem, i had also upgraded to 5.1. I tried to do factory reset, wiping cache but that didnt work. Please can you help me as i need urgent help as to what the issue could be - could it be a software or some minor hardware issue. your urgent reply is highly appreciated.
Thanks.
Thank you for using XDA Assist. It sounds like hardware to me. But first flash the factory image using fastboot, http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701 If you still have the problem it's hardware.
Thread closed.

S6 Screen Glitched/Broken?

Hey guys. My wife's s6 just did something really weird and I have no idea how to fix it. Her screen seems to be glitched or messed up. I don't know how to describe it. When ever I turn the phone on the screen turns on for 2 secs but all the words and images are all over the screen and then the scree shuts off but the applications are still usable. I tried doing a restart but didn't work and I then tried upgrading it but also didn't work. I tried to kinda mess with the brightness but still nothing. We just got this phone like 3 weeks ago and it was working fine up to 20 mins ago. She hasn't dropped it or done any water damage. Can anyone please help me to see what is going on with this phone.
I cant provide photos because i am new user. If anyone know how i can get around this without posting 10 times let me know so i can show you the screen of my wifes phone. I posted a similar help post on android central with pictures if you need to see the screen.
You can try a full reset 1st. If it still persists then its most likely a factory defect. Return your S6 back to Samsung for warranty replacement.
burningfenix said:
Hey guys. My wife's s6 just did something really weird and I have no idea how to fix it. Her screen seems to be glitched or messed up. I don't know how to describe it. When ever I turn the phone on the screen turns on for 2 secs but all the words and images are all over the screen and then the scree shuts off but the applications are still usable. I tried doing a restart but didn't work and I then tried upgrading it but also didn't work. I tried to kinda mess with the brightness but still nothing. We just got this phone like 3 weeks ago and it was working fine up to 20 mins ago. She hasn't dropped it or done any water damage. Can anyone please help me to see what is going on with this phone.
I cant provide photos because i am new user. If anyone know how i can get around this without posting 10 times let me know so i can show you the screen of my wifes phone. I posted a similar help post on android central with pictures if you need to see the screen.
Click to expand...
Click to collapse
Hi, Please try the following,
1. Open the dialer and hit *#0*#
2. There will be different color options like red/green/blue. select each one by one and check whether the issue comes up somehow.
3. Then try using the phone in safe mode/factory reset.
If the issue still persists, then it is likely to be a hardware issue and please get it checked with samsung as soon as possible. :good:

Touch Screen stopped working on my ASUS_X005

Hi guys
I bought an ASUS Pegasus 5000 (x005) and after a year of use his Touch stopped working. I already bought another screen, thinking that the defect was on the screen, but it did not work. My cell phone did not fall or impact, but it warmed up when I carried it. Does anyone have a solution? I already accessed the self-test menu, but it did not work. I already did a Hard Reset and it also did not work. Can anybody help me? Please!!

Zenfone not responding. Very specific situation.

My phone seems to be dead - screen is blacked out no matter what, no sound and it seem you cant get any kind of response from the phone. by that I mean that I have tried all the available resets- factory reset, safe mode and every other one I could find.
Although, the red light near the right corner can be turned on by pressing the volume and start button somehow and it can last while not charging the phone which should take the battery out of the equation.
Is there anything else I can do ? Are you familiar with the situation ?
Thanks for any help!
Same happened to me yesterday, contacted Asus Shop Germany , got an RMA and will send it in . How did you resolve your problem ? Got a new phone ?

Categories

Resources