Random Reboots - ONE Q&A, Help & Troubleshooting

I am experiencing many reboots. Cleaned install 44S,CM12, and many more with all a common problem, random reboots very frequently. (3-6 times a day randomly. Could be a few cours could be within minutes after another reboot)
Support hasnt responded after weeks.
I have attached the latest last_kmsg. What is causing it?
attached last_kmsg
pastebin if you prefer:
http://pastebin.com/fqMJtfYV
Thanks

jeffrey1027 said:
I am experiencing many reboots. Cleaned install 44S,CM12, and many more with all a common problem, random reboots very frequently. (3-6 times a day randomly. Could be a few cours could be within minutes after another reboot)
Support hasnt responded after weeks.
I have attached the latest last_kmsg. What is causing it?
attached last_kmsg
pastebin if you prefer:
http://pastebin.com/fqMJtfYV
Thanks
Click to expand...
Click to collapse
TGM Kernel on any aosp 5.0 rom has no reboots anymore

Well i am still experiencing random reboots.
Don't know what to look for in the attached last_kmsg to diagnose the last reboot

The error starts at: internal error oops
Pls report that to cm.
Sent from my A0001 using XDA Free mobile app

Related

[Q] Help needed to figure why phone is rebooting randomly

I'm running cm 10.1 nightly 4/14/2013 24993. I updated today and phone reboots from time to time. The previous build I was using I was much more stable. I have been trying to update couple times in the past to the newest (at the time) build but phone rebooted so I always restored back using a backup. And have been chalking to beta software. But number of comments said that this build is solid for them. I'm starting to believe it's my phone, something on it is causing the reboots.
How do I go about figuring out what is causing this fault, app, driver or other module?
Will posting a logcat help?
Doesn't the logcat clear on reboot? If so, what other tool can I use to narrow this down?
Or should I just wipe/it clean and start over?
Thanks
Rick
A guy on Rom manager commented, try installing this aio package. I have not got a random reboot yet.
http://invisiblek.org/sch-i535/aio
Sent from my SPH-L710 using Tapatalk 2

[Q] Crash help [Log]

Hi, I randomly started experiencing reboots consistently after about 30-45 seconds of the phone booting. I don't experience the issue when booting into safe mode so I assume it must be some third party app at fault. I made a logcat file of the phone booting and then crashing, but I'm not sure what to look for in the file. So if anyone who knows how to read logs could just quickly look at it I would be very thankful!
Hi,
Maybe a last_kmsg would be better?
It is located in /proc/last_kmsg...
In your logcat it seems related to SuperSU but I'm not sure...
Here is the last_kmsg that I pulled after one of the reboots:
Hi,
Ok, you are using Franciscofranco's kernel, reason for the reboot: kernel panic...
As I'm on my phone it's hard to look closely your log... I'll try tomorrow.
Have you undervolted? Overclocked?
Maybe also send your log to Franciscofranco...
Sent from my LG-D802 using xda premium

Random Reboots?

Past couple of weeks (~2 weeks), I've had my opo randomly reboot, can happen just about anytime. Middle of a call, browsing the web, etc. I did a clean install but that didnt do anything what so ever. Anyone else have this issue and resolve it?
Need some information on what are you running on your phone
Cos11, cos12, cm, etc
Also can you remember the last thing you did on your phone before the reboots
903tex said:
Need some information on what are you running on your phone
Cos11, cos12, cm, etc
Also can you remember the last thing you did on your phone before the reboots
Click to expand...
Click to collapse
I was running Stock Cm12 when the issues started, don't remember the exact reason for the original reboot, it was just random. I wiped and clean flashed temasek's 12.1 but the problem still persists.

Galaxy Tab keeps crashing and rebooting (CM12.1)

I have an occasional problem where my tablet will be loading an app (different apps) and it just freezes and then reboots.
Its running different apps so hard to pin down. Ive flashed the latest rom build (12.1-20160119-2048-UNOFFICIAL-P5110 at the moment) several times and its been the same through them all. Its also occured on previous roms.
What is the easiest way to diagnose the problem as I believe logcat resets after the forced reboot so I havent a clue how to diagnose it.
Could it be the Recovery or the Kernel that need updating?
I have the same problem with craching and rebooting on both Tab2`s in the house.
One completly stock and one with CM11.
Mabye an faulty app ?
Steveh8204 said:
I have an occasional problem where my tablet will be loading an app (different apps) and it just freezes and then reboots.
Its running different apps so hard to pin down. Ive flashed the latest rom build (12.1-20160119-2048-UNOFFICIAL-P5110 at the moment) several times and its been the same through them all. Its also occured on previous roms.
What is the easiest way to diagnose the problem as I believe logcat resets after the forced reboot so I havent a clue how to diagnose it.
Could it be the Recovery or the Kernel that need updating?
Click to expand...
Click to collapse
Well, it is happening with everyone, the apps have become memory hungry and our devices lack RAM, andoid L, and our device kernel is full of bloatwares, our devs are trying very hard to overcome this, and we hope they will succeed in this too.
many people are of the view that android M has better management of ram, and I have seen in other devices that have confirmed they are experiencing better stability than lollipop. well on our device it's still in alpha stage, so wait and watch. till then keep your tab less burdened.
Steveh8204 said:
I have an occasional problem where my tablet will be loading an app (different apps) and it just freezes and then reboots.
Its running different apps so hard to pin down. Ive flashed the latest rom build (12.1-20160119-2048-UNOFFICIAL-P5110 at the moment) several times and its been the same through them all. Its also occured on previous roms.
What is the easiest way to diagnose the problem as I believe logcat resets after the forced reboot so I havent a clue how to diagnose it.
Could it be the Recovery or the Kernel that need updating?
Click to expand...
Click to collapse
Try changing SElinux to enforcing.
It helped me in my P3110.
HIT THE THANKS BUTTON IF I HELPED YOU
Zte blade l said:
Try changing SElinux to enforcing.
It helped me in my P3110.
HIT THE THANKS BUTTON IF I HELPED YOU
Click to expand...
Click to collapse
Hi, thanks for the reply but how the hell do you do that lol
Sent from my GT-P5110 using Tapatalk
Steveh8204 said:
Hi, thanks for the reply but how the hell do you do that lol
Sent from my GT-P5110 using Tapatalk
Click to expand...
Click to collapse
No need for that, just follow the original thread, bugs have been squashed. There are no more random reboots on latest builds.

Random reboots after Nougat update.

Hello I have a Galaxy S7 and since the update to Android Nougat 7.0, my phone restarts randomly, it can stay an entire week without restart and it can also restart 2 days in a row. It's totally random. I have reset to the factory settings and I have reinstalled only the most important applications (facebook messenger, viber, yahoo mail) but unfortunately about ten days after reset, the problem has reappeared. What could be the cause of this problem? For info, the firmware version installed on my phone is: G930FXXU1DQBO. Also, I saw on SamMobile that the countries that received the update later, had a new version. Could the problem come from that? Is this a bug in the firmware installed on my Galaxy S7. Thank you in advance for your help.
Have the same problem, I'm on G935FXXU1DQB1.
Sent from my SM-G935F using Tapatalk
Vichenec said:
Have the same problem, I'm on G935FXXU1DQB1.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Thanks for your reply Do you reset your phone too? And what is the average frequency of restarts?
Didn't do anything as it doesn't bother me that much.
Sent from my SM-G935F using Tapatalk
Vichenec said:
Didn't do anything as it doesn't bother me that much.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
It is still binding Once I had this problem while I was on call!
I have a thread about this, it was unusual for me too, theese random reboots.
After the third reinstall, (first one everyday rebooting, second one reinstall marshmallow, upgrade to nougat, happened the same reboots, I made again a factory reset and now no reboots and way better battery life) everything is ok for now.
hekermeker said:
I have a thread about this, it was unusual for me too, theese random reboots.
After the third reinstall, (first one everyday rebooting, second one reinstall marshmallow, upgrade to nougat, happened the same reboots, I made again a factory reset and now no reboots and way better battery life) everything is ok for now.
Click to expand...
Click to collapse
Thank you for your reply I received the update in OTA. To reinstall I have to go through Odin? I can not simply reinstall the current firmware (Nougat) via Smart Swith for PC?
I have the same issue guys even if did an hard reset after nougat update. I experienced some reboots after the update (1 March) but very often in these last days. I enabled the pin code for the sim in this way we can see if it happens when don't "monitor" the phone.
I was getting random reboots at one point due to a kernel panic (something to do with Samsung's zswap implementation). It hasn't been happening for a while though. I think they probably fixed it in newer versions. I'm on DQCF currently.
rikiko1g said:
I have the same issue guys even if did an hard reset after nougat update. I experienced some reboots after the update (1 March) but very often in these last days. I enabled the pin code for the sim in this way we can see if it happens when don't "monitor" the phone.
Click to expand...
Click to collapse
I think this is a software bug. Hopefully Samsung will quickly realize and deploy a corrective update. For my part, I reported this problem by sending an error report via the application "Samsung Members".
CurtisMJ said:
I was getting random reboots at one point due to a kernel panic (something to do with Samsung's zswap implementation). It hasn't been happening for a while though. I think they probably fixed it in newer versions. I'm on DQCF currently.
Click to expand...
Click to collapse
I'm on DQBO, this may be why I still have this problem. Did you directly receive Android Nougant in DQCF or was it a patch update?
GeekTN said:
I'm on DQBO, this may be why I still have this problem. Did you directly receive Android Nougant in DQCF or was it a patch update?
Click to expand...
Click to collapse
Flashed full image from SamMobile and setup from scratch. I'm too impatient to wait for patches
having random freeze / reboot on a g930fd (dual sim) as well , since a few weeks
flashed several times, factory reseted several times, root or no-root ....
no solution ...
basile said:
having random freeze / reboot on a g930fd (dual sim) as well , since a few weeks
flashed several times, factory reseted several times, root or no-root ....
no solution ...
Click to expand...
Click to collapse
This may be a software bug. What is your firmware version?
build NRD90M G930FXXU1DQB7 is the latest rom
with the latest samsung security update
meanwhile I left root aside, as I noted a strange thing while working under twrp that being 'unable to mount' /data map
problem occurs after filling up the memory (yes a 32gb version) and making more and more apps working (under root)
so, considering the above, might it be a physical ram problem ?
reading searching the net I noticed that many people are having this problem
basile said:
build NRD90M G930FXXU1DQB7 is the latest rom
with the latest samsung security update
meanwhile I left root aside, as I noted a strange thing while working under twrp that being 'unable to mount' /data map
problem occurs after filling up the memory (yes a 32gb version) and making more and more apps working (under root)
so, considering the above, might it be a physical ram problem ?
reading searching the net I noticed that many people are having this problem
Click to expand...
Click to collapse
No, I do not think that's what caused the problem. If the problem appeared after the Andoid Nougat update, it is that it is a software bug. I have a Galaxy S7 duos (SM-G930FD) me too and my firmware version is the G930FXXU1DQBO and I also have a problem of random restarts that persists even after a factory reset. Apperently the latest firmwares do not have this problem. It is necessary to wait for the next corrective update. Otherwise, what is the frequency of the random reboots of your phone? My phone is once a week.
there is no linearity ... can happen once a day, a week or several times in one day
sometimes it completely gets stuck and I have to wait for the battery to fully discharge before being able to reboot to a working phone ...
basile said:
there is no linearity ... can happen once a day, a week or several times in one day
sometimes it completely gets stuck and I have to wait for the battery to fully discharge before being able to reboot to a working phone ...
Click to expand...
Click to collapse
Have you tried restarting your phone in secure mode to see if the problem is from an application that you have installed?
Same here, I though that was Fleksy that sometimes load the phone and I had to shut it down manually (Power button + volume - for 7 sec) for a restart. Sometimes it restart itself.
Very frustrating, I'm on G930FXXU1DQB1 (German model), and when i search for update it says "up to date : DQB3 / DQA8 / DQB1."
Irritating as well !
Greg2Lu said:
Same here, I though that was Fleksy that sometimes load the phone and I had to shut it down manually (Power button + volume - for 7 sec) for a restart. Sometimes it restart itself.
Very frustrating, I'm on G930FXXU1DQB1 (German model), and when i search for update it says "up to date : DQB3 / DQA8 / DQB1."
Irritating as well !
Click to expand...
Click to collapse
This problem of random reboots often happens to your phone? What is the frequency of these restarts?

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