[Q] Help needed to figure why phone is rebooting randomly - Verizon Samsung Galaxy S III

I'm running cm 10.1 nightly 4/14/2013 24993. I updated today and phone reboots from time to time. The previous build I was using I was much more stable. I have been trying to update couple times in the past to the newest (at the time) build but phone rebooted so I always restored back using a backup. And have been chalking to beta software. But number of comments said that this build is solid for them. I'm starting to believe it's my phone, something on it is causing the reboots.
How do I go about figuring out what is causing this fault, app, driver or other module?
Will posting a logcat help?
Doesn't the logcat clear on reboot? If so, what other tool can I use to narrow this down?
Or should I just wipe/it clean and start over?
Thanks
Rick

A guy on Rom manager commented, try installing this aio package. I have not got a random reboot yet.
http://invisiblek.org/sch-i535/aio
Sent from my SPH-L710 using Tapatalk 2

Related

[Q] Constant Reboots with Synergy

This started occurring last night when I was using Winamp to sync music files to my phone. Every 10% or so the phone would reboot itself and I'd have to start the entire process over. Since then, I've been getting random reboots while doing anything from typing an e-mail to closing an app and haven't been able to narrow it down to anything specific.
So far I've tried
1) Removing my external sd card
2) Uninstalling numerous apps to try an pinpoint one causing an issue
3) Underclock from the 1.9 ghz the rom comes with
4) Removing the battery
5) Reflashing the latest nightly, clearing cashe and dalvik
Anyone have any idea on how I can try to resolve this? I love the phone and the ROM, but I can't deal with random reboots while just using my phone normally.
Thanks in advance.
jdubsss said:
This started occurring last night when I was using Winamp to sync music files to my phone. Every 10% or so the phone would reboot itself and I'd have to start the entire process over. Since then, I've been getting random reboots while doing anything from typing an e-mail to closing an app and haven't been able to narrow it down to anything specific.
So far I've tried
1) Removing my external sd card
2) Uninstalling numerous apps to try an pinpoint one causing an issue
3) Underclock from the 1.9 ghz the rom comes with
4) Removing the battery
5) Reflashing the latest nightly, clearing cashe and dalvik
Anyone have any idea on how I can try to resolve this? I love the phone and the ROM, but I can't deal with random reboots while just using my phone normally.
Thanks in advance.
Click to expand...
Click to collapse
I had this problem too with the latest release, even after reflashing it, and it even popped up randomly like your issue after using the ROM for a while. All of the sudden random reboots all the time. I went back to R64. I think there is a different kernel in some of the newer releases or some change, I don't really know, but R64 has been running perfect all around and hasn't rebooted once on me. You may be able to dirty flash back to 64, I don't know if it will work because I didn't try it, but I do know a clean flash fixed it for me. If it's just kernel issues then dirty flash should work as usual.
adoublearonn said:
I had this problem too with the latest release, even after reflashing it, and it even popped up randomly like your issue after using the ROM for a while. All of the sudden random reboots all the time. I went back to R64. I think there is a different kernel in some of the newer releases or some change, I don't really know, but R64 has been running perfect all around and hasn't rebooted once on me. You may be able to dirty flash back to 64, I don't know if it will work because I didn't try it, but I do know a clean flash fixed it for me. If it's just kernel issues then dirty flash should work as usual.
Click to expand...
Click to collapse
Thanks for the reply. I flashed leankernel tonight and so far so good... time will tell though.

[Q] Apps Crashing Randomly After Xposed but that's just the beginning....

Hello there! i'm making my forum debut while extremely confused as to how to proceed with fixing my Verizon Galaxy S3, running the stock android JB 4.3. So there is no custom ROM.
I realize that this may or may not be similar to a plethora of posts about apps crashing around the time android 4.3 was released but i've upgraded to 4.3 less than a month ago. After diving through countless forums, i couldn't find one that addressed the same problems that my device had. They were all similar, but the solutions posed in those threads did not work with my device. Plus the problems i have are not isolated to one app.
I had just recently upgraded to android 4.3 which had unrooted my previously rooted device. After using Chainfire's method of rooting the SCH-I535, utilizing saferoot, i then installed the Xsposed Framework and that was really where my troubles began. A few days had passed while i was tinkering with a few modules like XBlast tools, XHaloFloatingWindow, Xposed Torch, and Wanam Xposed, and i had a good sense of what mods interfered with other mods and it was only last night when the problem first arose.
Without warning, a game that i play all the time stopped working. Literally in the time span of 6 hours (i was sleeping) something happened and the beginning of my problems started. Every time i would open the app, the app itself would close and i would get a message saying, "Unfortunately, Valkyrie Crusade has stopped." It was only a few hours later did i realize that Pandora, an app i use every day, suddenly stopped working and provided me with the same message. There was no error ID, and clearing the cache/data, reinstalling the apps, did not work. Once it became 4-5 apps that i normally use to get the message, i tried uninstalling the mods as well as the xposed framework but that also did not work. I also tried restoring the game as well as the other apps to a backup i'd made just the week prior with Titanium Backup but i still had the message coming up and the apps still did not work.
As a last resort i did a factory wipe/reset. During the initial set up, i opted to allow google to restore my apps (which i'm not sure i should have done) and after everything was restored, i tried using the apps, and i was met with the familiar message "Unfortunately, (app) has stopped.". I have run out of ideas. While i'm more tech savvy than most, i'm really just a novice when it comes to Android. How should i approach my next step? If anyone needs logs or anything like that, if you would be so kind as to walk me through the steps to get them.
Thank you, thank you, thank you in advance.
EDIT - 2/10/14
I have successfully resolved the issue (or at least, removed it) from happening. I bricked my phone but thankfully i was able to get into download mode.
Follow this guide! http://forum.xda-developers.com/showthread.php?t=2586319 - just be aware, this will delete all of your apps. backup all your propers and jump in.
This is the only method that i had success with. Other methods i tried are explained above and in the comments. Good luck and i hope everything works out!
If you had the Xposed frameware installed and you also installed Wanam xposed, this will help if you are experiencing apps crashing. I'm no expert, but i'm really glad to have resolved this as quickly as possible. I couldn't have done it without everyone! You guys literally kept my sanity healthy during this whole ordeal.
*NOTE* - The link to the guide above will lead you to a stock rom of android 4.3 for the SCH-I535. I'm not sure about other samsung devices but one user had success with a SCH-I605 (galaxy note 2) in the comments.
*ANOTHER NOTE*- i'm not in any way explicitly saying that the xposed framework and wanam xposed module are the cause of this glitch. Frankly i have no idea. But they seem to have been problems for a few people, myself included. If you want to explore this further, i'd suggest going to each of the respective forums. For me, i'm going to make sure i have a proper Nandroid before i do anything crazy. Lesson learned.
Again, Thank you!
PS- since i'm newer to this forum, i have no idea how to edit the title of this Q....haha if someone could let me know....that would be great.
I am having a similar issue.
Can you check your logcat to see what's going on?
I'm getting a segfault in webview code. I believe my issue is only in apps which provide a webview (e.g. mostly apps which display ads).
There were a flurry of updates to the google stuff (google search, google play services) as well as to a bunch of xposed modules over the past couple days. Sometime after this I noticed my problems starting.
daoist said:
I am having a similar issue.
Can you check your logcat to see what's going on?
I'm getting a segfault in webview code. I believe my issue is only in apps which provide a webview (e.g. mostly apps which display ads).
There were a flurry of updates to the google stuff (google search, google play services) as well as to a bunch of xposed modules over the past couple days. Sometime after this I noticed my problems starting.
Click to expand...
Click to collapse
This is actually my first time checking a logcat. What should i be looking for? I'm a little overwhelmed with all the colors and all the text in the one log that i made trying to open the app.
I filtered the log with the name of the app and also "seg" to see what i would get. CrashAnrDetector w/ the letter D inside a blue square that has (SEGV_ACCERR), fault addr #######.
was that what you were talking about? From what i could see there were crash reports with webview code when the app was opening up a website.
:fingers-crossed:
awstuder said:
This is actually my first time checking a logcat. What should i be looking for? I'm a little overwhelmed with all the colors and all the text in the one log that i made trying to open the app.
I filtered the log with the name of the app and also "seg" to see what i would get. CrashAnrDetector w/ the letter D inside a blue square that has (SEGV_ACCERR), fault addr #######.
was that what you were talking about? From what i could see there were crash reports with webview code when the app was opening up a website.
:fingers-crossed:
Click to expand...
Click to collapse
Sometimes xposed breaks apps or system ui. Disable it, reboot, and see if your problems persist, it's hard to read a logcat.
Sent from my SCH-I535 using Tapatalk 2
BadUsername said:
Sometimes xposed breaks apps or system ui. Disable it, reboot, and see if your problems persist, it's hard to read a logcat.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
I had a similar problem, tried everything u guys have. Ultimately...Nandroid...never go wrong with a Nan handy. I haven't touched Wanam since I flashed wicked. My problems started with either the 2.7.3 Wanam update, the torch update or both.
Sent from my SCH-I535 using xda app-developers app
BadUsername said:
Sometimes xposed breaks apps or system ui. Disable it, reboot, and see if your problems persist, it's hard to read a logcat.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
unfortunately i've tried disabling xsposed, uninstalling all the modules, reinstalling everything and rebooting everytime and the problem does persist.
ATGkompressor said:
I had a similar problem, tried everything u guys have. Ultimately...Nandroid...never go wrong with a Nan handy. I haven't touched Wanam since I flashed wicked. My problems started with either the 2.7.3 Wanam update, the torch update or both.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I think i'll try that next. I used to have TWRP but had to flash the stock recovery just to upgrade to 4.3. I'll try to get a clean copy of stock OS, flash and just start over from scratch. I'll be sure to let you guys know if i got it to work.
ran into a bump in the road. flashing a stock copy of android 4.0.4 did not work. Browsing through a few forums informed me that i'm unable to downgrade after i've taken the 4.3 upgrade. so next i tried to flash TWRP to boot into recovery mode and flash a rom from there. That didn't work either. I kept getting an authentification error.
As of now i can't get into download mode anymore. I get the yellow triangle saying Verizon detects unauthorized software. I'm able to get into recovery mode but i'm not sure what i can do with stock android recovery....
what can i do from here?
EDIT: I am able to get into download mode. I'm not sure why i wasn't before and now i am...
EDIT2: I have tried flashing the "official" stock android 4.3 but it fails everytime. I have also tried flashing twrp and cwm but i get a red Secure Check Fail: recovery. I suspect the bootloader has been locked. I'll look into ways of getting it unlocked again...
http://forum.xda-developers.com/showthread.php?t=2586319
Sent from my SCH-I535 using Tapatalk 2
awstuder said:
unfortunately i've tried disabling xsposed, uninstalling all the modules, reinstalling everything and rebooting everytime and the problem does persist.
Click to expand...
Click to collapse
Same here. Disabling all xposed modules didn't work. Disabling xposed entirely didn't work. Doing both and then uninstalling didn't work. My guess is that along the way either xposed or wanam xposed made some sort of change that it can't roll-back when it's disabled/uninstalled.
I resorted to taking a TiBu update of everything and reflashing.
Once I get my battlestation fully armed and operational I plan on taking frequent nandroids and seeing if I can replicate the issue. Once I do that, (if I do) I can compare the last known good nandroid to see what messed up.
BadUsername said:
http://forum.xda-developers.com/showthread.php?t=2586319
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
I wasn't able to do this right away since had class in the morning but as soon as i got home, i did this and it fixed my soft-bricked phone.
thank you thank you!
Now back to the problem at hand......let's see if the problem still persists.
It's completely fixed! No apps (so far :fingers-crossed have crashed and i'm able to happily play my games again! sigh. that was refreshing.
Thank you to everyone! i will edit my first post to outline what i did and how i fixed it, finally....
during saferoot process your suppose to update SU then continue with finishing up the root process..took me several hours to figure this out..no errors now since I figured this out
Sent from my SCH-I535 using XDA Premium 4 mobile app
That... Actually makes sense. When I used safe root I didn't check for any other updates because I assumed the program took care of that for me. That and because when I opened su there were no notifications to update. So maybe that could be a solution as well.
Sent from my SCH-I535 using xda app-developers app

I'm having random reboots.

Hi,
I'm having trouble with my OpO since I rootet it. Here is the history:
-Day One: Just stock 25R, installed all Apps via google play, no problems whatsoever.
-Update 30O still no problems.
-Then I rootet the phone and flashed TWRP recovery to install the Titanium Backups of my old Nexus 4. Thats when I had the first random reboots. Some while Browsing in Chrome, Some on Youtube, Some while listening Music on Hedphones.
Since I have no Sim-Pincode activated a reboot just means, that I'm Offline for about 20 seconds but having that about 5 times a day just isn't acceptable.
-Then I got the 33R OTA update, which made my root and TWRP recovery disappear because I forgot to make a check in the developper settings, but that did not make the reboots disappear
-Today I flashed the 25R stock Image of the Firmware via Fastboot to set my One to real Factory status. I only installed apps via google play and recovered the app data of 2-3 apps via helium backup without root. I got the two OTA updates, and another reboot.
-Then I rootet the thing again, to use a logcat app, and now I have two logcats ending with a reboot.
I really hope that you can help me since I allready sold my old phone and expect that it will take really long until I get a new OpO here in Germany.
The next thing I will do is flash the 25R Image again and install the apps without using helium at all and leave out the goolors icon pack that I used before. But after that I'm absolutely out of ideas.
UPDATE: Yeah so it's definitely a HW defekt or something I cannot solve. I just wiped everything via TWRP, then flashed the factory image 25R without root and just installed some apps via google play. But after one hour I read an email and it rebooted....
Unfortunately I cant post the links to the logcats due to my low post count.
Logcats don't help you when it comes to finding out what is causing your phone to reboot. It is last_kmsg that is responsible for debugging reboots.
A hardware defect would not be causing your phone to reboot, its something to do with the way your phone is configured / set up.
I would highly recommend you to start from scratch completely and do the following,
- Flash XNPH33R http://dist01.slc.cyngn.com/factory/bacon/cm-11.0-XNPH33R-bacon-signed-fastboot.zip from scratch. Make sure you do wipe.
(OR.. flash a custom ROM after wiping)
- List all of the apps that you currently have installed.
- Are you using Xposed?
- Whats your set up? ROM/Kernel/Gapps/etc.
I am not using any custom Rom, root, custom kernel or xposed module.
I just wiped everything in TWRP and flashed the 25R factory image. After about one hour of installing apps in Google play and loging into account i got the first reboot.
I can try flashing the image that you postet tomorrow but thats the same Rom that Im using now
Ord3r66 said:
I am not using any custom Rom, root, custom kernel or xposed module.
I just wiped everything in TWRP and flashed the 25R factory image. After about one hour of installing apps in Google play and loging into account i got the first reboot.
I can try flashing the image that you postet tomorrow but thats the same Rom that Im using now
Click to expand...
Click to collapse
I meant, you can try a custom ROM and see if you can reproduce the problem. Custom ROMs are running on code that is much newer than CM11S.
Ensure you're on XNPH33R when it comes to OTAs.
I just wanted to add my frightful experience. I've had the OPO for two weeks now without problems and no random reboots. Had my first reboot today and just now my phone powered off and wouldn't turn back on. I plugged it back into the wall charger and it turned itself back on but was stuck on the boot logo. I tried holding down the power button to turn it off but nothing. Pressing the power button only turned the display on and off but still stuck on boot logo. Eventually I held down the power button and volume down and the phone buzzed and went to recovery. I'm on stock 33R and Franco's kernel. Haven't tweaked anything. Now I'm afraid my phone is going to brick itself.
Sent from my A0001
Yeah so this is definitely getting worse. At first I had 1-2 reboots a day but today after unplugging I already had 3 reboots in one hour.
I think I am definitely going to send it back when I'm back home next Week.
I already flashed stock Firmware 3 times and did what feels like 10 full wipes in one Week.
This cant be normal. Apps that I installed that arent in the top 50 in the play store are: Dailyme, yatse for xbmc, line, Wolfram aplha and ogyoutube.
That really sucks. I already sold my nexus 4 and have no other phone left
Btw: I'm on 33R for the third time this Werk. Everytime via OTA
Try a different Rom like crDroid + AK Kernel. Running this 2 things since 2 weeks and i only got one reboot just because my camera stopped working because in undervolted my phone ^^
THX but I just want a functioning phone. And since I have errors that nobody else has I think that it is a Hardware issue. At the Moment I am waiting for a answer from one plus so i can send it back
Ord3r66 said:
THX but I just want a functioning phone. And since I have errors that nobody else has I think that it is a Hardware issue. At the Moment I am waiting for a answer from one plus so i can send it back
Click to expand...
Click to collapse
ok I understand your frustration but to fully test your phone you will need to run stock and stock only with no outside apps loaded. Try and do this for a day or half a day or so and see what your results may be. Its your phone and of course do what you like but testing your phone and doing the same thing every time as in reloading your apps is not a good way of fully testing.
also did you do a last_kmsg report as recommended.
Okay will do that. Is there a tutorial to do a last_kmsg report? Do i need root?
Ord3r66 said:
Okay will do that. Is there a tutorial to do a last_kmsg report? Do i need root?
Click to expand...
Click to collapse
Yes you need root. After a reboot just pull the last_kmsg file from /proc/ using adb, file Explorer of your choice, etc.
Sent from my One A0001 using Tapatalk
Ord3r66 said:
Okay will do that. Is there a tutorial to do a last_kmsg report? Do i need root?
Click to expand...
Click to collapse
of course there is a tutorial there is a tutorial for everything.... Got to utilize google my friend.
OKay it's me again. Meanwhile the Oneplus support answered my mails and told me to flash custom Kernels to resolve the issue.
Since Yesterday I tried three Kernels (Franco, Heeroluca and AK) and nothing changed, so now I start to gather some Last_kmsg files name it after the APP where the reboot occured and upload it here. Ofcourse I'm also sending those files to the Oneplus Support
Here is the first one:
https://dl.dropboxusercontent.com/u/43103242/1_Line_Messenger_last_kmsg
https://dl.dropboxusercontent.com/u/43103242/2_standby_screenoff_last_kmsg
Have the same problem. Using wi-fi -> reboot. Don't know how to fix this defect. I hope a solution will be found
Had a random reboot while browsing chrome. I was scrolling down the page and received a text at the same time when my screen froze. After freezing for a few seconds, it rebooted itself. I tried getting the last_kmsg but it tells me that it isn't found. The code I used was: "su" followed with "cat /proc/last_kmsg > /sdcard/last_kmsg.txt" in terminal emulator. Let me know if there is anything else I can do. Thanks!
I have also problems with chome beta browser. I get freezes. Is this issus only with chrome or with all browers?
Gesendet von meinem A0001 mit Tapatalk

Phone randomly shutting down

Hi, I've done some research through xda and other outside sources and haven't been able to find a solution or explanation for my issue. The problem that I am having is my phone is randomly shutting down and I have to pull the battery before it allows me to turn it back on. I'm not sure if this is a software, hardware, or battery issue.
I'm running an LG G3 D850, rooted and running flexos 5.1.1, and the 777 kernel. Everything has been fine until about a week ago when I noticed the first shutdown. As of the past two days it has become more frequent. I think the issue may have been with the settings I had set for the app I was using to manage my kernel settings. So I've uninstalled it and will report back. I have a logcat and a screenshot of my about phone, i just dont know how to post it. Any and all help is appreciated, really not wanting to flash another ROM if it can be avoided. Thanks.
definx said:
Hi, I've done some research through xda and other outside sources and haven't been able to find a solution or explanation for my issue. The problem that I am having is my phone is randomly shutting down and I have to pull the battery before it allows me to turn it back on. I'm not sure if this is a software, hardware, or battery issue.
I'm running an LG G3 D850, rooted and running flexos 5.1.1, and the 777 kernel. Everything has been fine until about a week ago when I noticed the first shutdown. As of the past two days it has become more frequent. I think the issue may have been with the settings I had set for the app I was using to manage my kernel settings. So I've uninstalled it and will report back. I have a logcat and a screenshot of my about phone, i just dont know how to post it. Any and all help is appreciated, really not wanting to flash another ROM if it can be avoided. Thanks.
Click to expand...
Click to collapse
First thing to try is a factory reset or flash stock rom.
Sent from my iPhone using Tapatalk
hyelton said:
First thing to try is a factory reset or flash stock rom.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Thank you for your quick response. Im trying to avoid that as long as possible, but will turn to it as a last resort. Would you maybe have any other suggestions? I would like to post this logcat as I'm hoping it may shed some light on the shut downs. How might I do that?
definx said:
Hi, I've done some research through xda and other outside sources and haven't been able to find a solution or explanation for my issue. The problem that I am having is my phone is randomly shutting down and I have to pull the battery before it allows me to turn it back on. I'm not sure if this is a software, hardware, or battery issue.
I'm running an LG G3 D850, rooted and running flexos 5.1.1, and the 777 kernel. Everything has been fine until about a week ago when I noticed the first shutdown. As of the past two days it has become more frequent. I think the issue may have been with the settings I had set for the app I was using to manage my kernel settings. So I've uninstalled it and will report back. I have a logcat and a screenshot of my about phone, i just dont know how to post it. Any and all help is appreciated, really not wanting to flash another ROM if it can be avoided. Thanks.
Click to expand...
Click to collapse
First thing to try is a factory reset or flash stock rom.
Sent from my iPhone using Tapatalk
Try safe mode diable all apps then u know if in system or apps

9.0.3

Since the lastest update been getting random soft reboots left and right for no apparent reason. Never had that happen on 9.0.2. I'm all stock no root or mods. I've tried clean flashing, multiple times with fresh downloads, flashing via fastboot, changed slots. I have the same apps as before.... Not sure what's causing it. How do I track down what's causing it or is anyone experiencing this ?
Sent from my ONEPLUS A6000 using Tapatalk
ac3theone said:
Since the lastest update been getting random soft reboots left and right for no apparent reason. Never had that happen on 9.0.2. I'm all stock no root or mods. I've tried clean flashing, multiple times with fresh downloads, flashing via fastboot, changed slots. I have the same apps as before.... Not sure what's causing it. How do I track down what's causing it or is anyone experiencing this ?
Click to expand...
Click to collapse
Logcats I believe may have the answer.
Have you tried doing a clean flash including a factory reset and all that. as if it's out of the box. Install 0 apps and see if it resets on its own?
I've been experiencing this as well, since I think open beta 8. It got to a point where i thought maybe root or being unlocked was causing it, so I did a complete factory reset, flashed open beta 10 via fastboot, so at this point I'm out of the box fresh. I'm still getting random soft reboots, in the middle of last night while i was sleeping being the last one. I've read that setting a private dns might be the cause of it, but i began experiencing it originally before I started using one, so i doubt its that. Are you currently using private dns? I've read people experiences this issue whether they use dns or not, so I personally feel that's not the cause.
ac3theone said:
Since the lastest update been getting random soft reboots left and right for no apparent reason. Never had that happen on 9.0.2. I'm all stock no root or mods. I've tried clean flashing, multiple times with fresh downloads, flashing via fastboot, changed slots. I have the same apps as before.... Not sure what's causing it. How do I track down what's causing it or is anyone experiencing this ?
Sent from my ONEPLUS A6000 using Tapatalk
Click to expand...
Click to collapse
thefallen924 said:
I've been experiencing this as well, since I think open beta 8. It got to a point where i thought maybe root or being unlocked was causing it, so I did a complete factory reset, flashed open beta 10 via fastboot, so at this point I'm out of the box fresh. I'm still getting random soft reboots, in the middle of last night while i was sleeping being the last one. I've read that setting a private dns might be the cause of it, but i began experiencing it originally before I started using one, so i doubt its that. Are you currently using private dns? I've read people experiences this issue whether they use dns or not, so I personally feel that's not the cause.
Click to expand...
Click to collapse
I was using a private dns, as of yesterday I stopped using one to test if that was the cause. Since then I haven't experienced reboots
Sent from my ONEPLUS A6000 using Tapatalk

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