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[Q] Glass coming/popping out

Hey all, I just wanted to put a question out to see if anyone else may be experiencing this issue. I got my I9003 last year in March and after few months I noticed that the display Glass/Screen is coming out or slightly popping out of the frame of the phone on the top edge. It appears as if it is put on with adhesive that is not working to well. The bottom edge feels good, the edge is slightly up beyond the glass, but on the top edge, the glass is coming above the level of the edge. Initially, it was very slight, and the glass would go inside to fit in the frame when i push it. But recently, the problem has amplified, the difference between the glass and the frame has increased much, and the MAIN PROBLEM is that due to a small gap on the top, dust has entered and my front camera is all filled with dirt. Now I fear that if dust enters above the sensors (proximity and light), that would make the the phone quite less useful.
I would appreciate it if anyone else has noticed this if they could let me, and others know. And also if the the phone can be replaced in guarantee period for this problem (manufacturer's defect).
Thanks.

DeepakG said:
Hey all, I just wanted to put a question out to see if anyone else may be experiencing this issue. I got my I9003 last year in March and after few months I noticed that the display Glass/Screen is coming out or slightly popping out of the frame of the phone on the top edge. It appears as if it is put on with adhesive that is not working to well. The bottom edge feels good, the edge is slightly up beyond the glass, but on the top edge, the glass is coming above the level of the edge. Initially, it was very slight, and the glass would go inside to fit in the frame when i push it. But recently, the problem has amplified, the difference between the glass and the frame has increased much, and the MAIN PROBLEM is that due to a small gap on the top, dust has entered and my front camera is all filled with dirt. Now I fear that if dust enters above the sensors (proximity and light), that would make the the phone quite less useful.
I would appreciate it if anyone else has noticed this if they could let me, and others know. And also if the the phone can be replaced in guarantee period for this problem (manufacturer's defect).
Thanks.
Click to expand...
Click to collapse
Did the phone fell from your hand to the floor. I had this problem earlier and top right side of the screen bulged out from the edge. My hardware got some problem and i got the handset replacd
please click thanks if you helped me.... ( oops sorry if i held you )
got new galaxy i9003 on replacement.....
ddkp2/ext4/cwm 5

sirilpta said:
Did the phone fell from your hand to the floor. I had this problem earlier and top right side of the screen bulged out from the edge. My hardware got some problem and i got the handset replacd
please click thanks if you helped me.... ( oops sorry if i held you )
got new galaxy i9003 on replacement.....
ddkp2/ext4/cwm 5
Click to expand...
Click to collapse
No, the phone is kept/handled with utmost care and LOVE
Never dropped it even 1 feet distance. This problem, as i mentioned earlier, was since long time back, but only it gets into my notice more often now, just because of the dirty camera.

i noticed same thing not from fall.right top edge of glass.

DeepakG said:
No, the phone is kept/handled with utmost care and LOVE
Never dropped it even 1 feet distance. This problem, as i mentioned earlier, was since long time back, but only it gets into my notice more often now, just because of the dirty camera.
Click to expand...
Click to collapse
When you put your mobile in the pocket of a tight jean will also cause this problem when you move your mobile gets stressed and popping of upper portion of screen happens
please click thanks if you helped me.... ( oops sorry if i held you )
got new galaxy i9003 on replacement.....
ddkp2/ext4/cwm 5

sirilpta said:
When you put your mobile in the pocket of a tight jean will also cause this problem when you move your mobile gets stressed and popping of upper portion of screen happens
please click thanks if you helped me.... ( oops sorry if i held you )
got new galaxy i9003 on replacement.....
ddkp2/ext4/cwm 5
Click to expand...
Click to collapse
ya, makes sense. but i don't keep it in my jeans pocket often, very rarely. if you have any idea, then please tell me if it would be worth visiting the customer care office.

DeepakG said:
ya, makes sense. but i don't keep it in my jeans pocket often, very rarely. if you have any idea, then please tell me if it would be worth visiting the customer care office.
Click to expand...
Click to collapse
Goto the customer service and say them that the mobile earpiece's upper portion gets overheated when charging and as a result the upper body part is popping out slowly due to heating... Hope this would help you..
please click thanks if you helped me.... ( oops sorry if i held you )
got new galaxy i9003 on replacement.....
ddkp2/ext4/cwm 5

sirilpta said:
Goto the customer service and say them that the mobile earpiece's upper portion gets overheated when charging and as a result the upper body part is popping out slowly due to heating... Hope this would help you..
please click thanks if you helped me.... ( oops sorry if i held you )
got new galaxy i9003 on replacement.....
ddkp2/ext4/cwm 5
Click to expand...
Click to collapse
Thanks for the tip.
Will visit soon and explain them (with extras). Lets see if they replace, or at least fix it.

Sorry for bumping, but i'd just like to report that i'm also experiencing this. Apparently the same thing happened with some galaxy tab's too.

I am the oldest user of i9003 bought the 1st lot of phone made on 4th Feb 2011 but since then never heard of this problem, seems a particular batch problem with sicking glue.
Take it to service center either they will repair it of replace it.

took it to the service center. they didn't replace the phone in whole but they changed the front panel, which holds the LCD (they said that the LCD is not separate but comes with the panel), with the LCD. anyways, i'm happy that the package feels nice touch and hold now

How much time it will take to fix it by service center
DeepakG said:
took it to the service center. they didn't replace the phone in whole but they changed the front panel, which holds the LCD (they said that the LCD is not separate but comes with the panel), with the LCD. anyways, i'm happy that the package feels nice touch and hold now
Click to expand...
Click to collapse
Sent from my GT-I9003 using XDA App

tarunagg said:
How much time it will take to fix it by service center
Sent from my GT-I9003 using XDA App
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Click to collapse
I took it on a Saturday. They told me they'll fix it by the coming Tuesday. Although I could collect it only on the next Saturday.

Even i noticed this.
Planning to take it to the centre, should I as a precaution remove all mods, root n stuff before giving it to them

ybyb said:
Even i noticed this.
Planning to take it to the centre, should I as a precaution remove all mods, root n stuff before giving it to them
Click to expand...
Click to collapse
Just reflash a stock rom clean and give it to them
Sent from my GT-i9003 powered by MIUI

sgsI9003 said:
Take it to service center either they will repair it of replace it.
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Click to collapse
Bit hard when i imported the phone, lol. I'll just leave it - it isn't too bad and it doesn't seem to be getting any worse, heh.

Yellow spot on screen

Is this for waranty or not, device is old 2 months and yellow spot appears on lcd?

Bump
Anyone know does this issue cover warranty? I mean will sony accept this and fix my device?

I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then there was a small issue and it's been gradually getting worse and worse.

Kussie said:
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then there was a small issue and it's been gradually getting worse and worse.
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Click to collapse
Yeah my damn phone same deal, I just posted a thread as well, right by the change port, interestingly enough if I hold the phone in my hand when I would go to lock push the power button, my thumb is right where this mark is as well, so I am now wondering if the slight side pressure over time has done this.

danw_oz said:
Yeah my damn phone same deal, I just posted a thread as well, right by the change port, interestingly enough if I hold the phone in my hand when I would go to lock push the power button, my thumb is right where this mark is as well, so I am now wondering if the slight side pressure over time has done this.
Click to expand...
Click to collapse
Possibly, it can't really be charge port related in my case as i don't use. I haven't plugged the USB into my phone for about 4 or 5 months now. I always use a dock/cradle with magnetic charging in it.

Kussie said:
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then there was a small issue and it's been gradually getting worse and worse.
Click to expand...
Click to collapse
Yeah I use mag charge as well at home, just the other at work if I need extra juice

I sent mobile today at t-centar,now i need to wait and see will they accept warranty fir this. Il report back when i get device

I've just had mine repaired for a very similar discoloration under warranty. My screen also started to lift - there's some conjecture that the discolouration is the glue melting!

Had mine delivered back to me this morning after sending it back for this issue. Came back repaired with new screen protectors and new bezle fitted. Through warrenty

guys, can you pelase confirm it the replaced screen is the same as the original? I had it replaced but the screen I got is not the same as the old one..while viewing in extreme sunlight, i could clearly see the LEDs on the display...but now all i see are vertical dots...seems like they fitted a chinese display that looks exactly the same...

santoshcoolhere said:
guys, can you pelase confirm it the replaced screen is the same as the original? I had it replaced but the screen I got is not the same as the old one..while viewing in extreme sunlight, i could clearly see the LEDs on the display...but now all i see are vertical dots...seems like they fitted a chinese display that looks exactly the same...
Click to expand...
Click to collapse
Mine had dots before I sent it away and the screen it came back with also has dote, although now they seem less visable. They were extremely noticable before. Also, my pictures look amazing compared to before.
Before sending it away it was on 4.4.4 but now its on 5.1.1 so weather that has something to do with it or not I dont know.

Ok finally got device back, i got completely "new" unit, only motherboard is my old one..so full cover, digitizer and lcd is new one.

Nexus 5 Assembly! hardware problems or what??

So, hello everyone.
I recently Bought two broken nexus 5. One with cracked digitizer (and other minor issues) and another with a perfectly working digitizer/lcd/frame.
I transplanted all the bowels from the smashed screen nexus to the frame of the ok one.
but...when i push/touch more firmly on the back (right side) the phone turn off...
any hints?

Have a closer look at your cable connections and especially at the power button.

ok...but everything seems to be ok.
when i push near the nfc chip...shut off

Did the phone with the smashed screen suffer any impact damage near the nfc chip?

audit13 said:
Did the phone with the smashed screen suffer any impact damage near the nfc chip?
Click to expand...
Click to collapse
who knows.... when I bought it I just turned it on to check whether was working...didn't (foooooooool) check anything else...

None of the internals from the phone with the good screen can be used on the frankenphone?

lol...I have the lcd+digitizer+frame part only...

i'll try to make a video of the problem later today...

pakgio said:
i'll try to make a video of the problem later today...
Click to expand...
Click to collapse
did you check with ifixit for help? They are my goto resource for help and great tutes and vids
here
hth
Zo0

well...I followed the ifixit guide and I have to say it's pretty easy...at least that's what I was thinking before the problem...

Disassembly and reassembly is pretty easy as long as you take your time.
I think there was a pre-existing problem with the phone that had a smashed screen.

yep. that's a possibility. another idea is some kind of issue with the battery. the battery was the only part of the phone that gave me problems during teardown..

believe me I can't believe it.
so I just put 2-3 mm of tape between the motherboard and the back cover on the corner near the front facing camera.
actually it's working (but don't say it too loud...)

When you say right side, do you mean the right side when you are looking at the front of the phone? If you are, then that is where the power button and camera connections are located. Maybe pressing on that area caused a slight short to power off the phone?

I mean, with the rear camera right in front of you, the upper right corner.

XZp not so waterproof - usb port vulnerable?

I've been playing around the service menu and tested the Pressure Sensor. In a solid waterproof phone, pressure should remain steady when acted upon by outside forces.
I simply tried to moderately blow some air into the USB port and there's a notable difference. Also removed the sim cap and sucked on the port. Air was clearly passing through.
I'm curious if it's just my phone with this issue in which case I'll replace it, or if it's a design fault, in which case you shouldn't submerge it.
In the screenshots you'll see the pressure difference. So please test this by accessing the service menu *#*#service#*#*, > tests > pressure sensor and simply blow some air into it.
And for the giggles and ranting, there's the sony talk thread https://talk.sonymobile.com/t5/Xper...s-waterproof/m-p/1237116/highlight/true#M2652

Sebi673 said:
I've been playing around the service menu and tested the Pressure Sensor. In a solid waterproof phone, pressure should remain steady when acted upon by outside forces.
I simply tried moderately blowing some air into the USB port and there's a notable difference. Also removed the sim cap and sucked on the port. Air was clearly passing through.
I'm curious if it's just my phone with this issue in which case I'll replace it, or if it's a design fault, in which case you shouldn't submerge it.
In the screenshots you'll see the presiune difference. So please test this by accessing the service menu *#*#service#*#*, > tests > pressure sensor and simply blow some air into it.
Click to expand...
Click to collapse
In Xperia Z3 there was a hole in the lower-left corner that if not covered by hand also let the pressure to drop down.
I think that every phone has to have some kind of a "blow off valve" to prevent internal pressure from rising when the phone heats up to avoid damaging the seals around the screen and the back.
Note that when you cover the usb port pressure stays perfectly stable. The phone is still waterproof it just lets the internals "breathe"

mracer164 said:
In Xperia Z3 there was a hole in the lower-left corner that if not covered by hand also let the pressure to drop down.
I think that every phone has to have some kind of a "blow off valve" to prevent internal pressure from rising when the phone heats up to avoid damaging the seals around the screen and the back.
Note that when you cover the usb port pressure stays perfectly stable. The phone is still waterproof it just lets the internals "breathe"
Click to expand...
Click to collapse
It's far more than a simple valve. For example if you have water in the port and you blow some air to take it out, that water will actually go inside the phone. I'm asking because if ever submerged, water pressure will be far grater than my air blowing capabilities ))) so things can get messy pretty fast.
It's far too easy to change the pressure inside it, so all I need to know is if other XZp are behaving the same way or if it's just mine.

Sebi673 said:
It's far more than a simple valve. For example if you have water in the port and you blow some air to take it out, that water will actually go inside the phone. I'm asking because if ever submerged, water pressure will be far grater than my air blowing capabilities ))) so things can get messy pretty fast.
It's far too easy to change the pressure inside it, so all I need to know is if other XZp are behaving the same way or if it's just mine.
Click to expand...
Click to collapse
As I said Z3 behaved similarly and I have submerged this phone a couple of times and never had any problems with it. Note that air particles are much more able to squeeze through tight spaces than water.
Same principle aplies to waterproof jackets, they let the air pass through so that you wont get sweaty while at the same time the won't let water go through.

mracer164 said:
As I said Z3 behaved similarly and I have submerged this phone a couple of times and never had any problems with it. Note that air particles are much more able to squeeze through tight spaces than water.
Same principle aplies to waterproof jackets, they let the air pass through so that you wont get sweaty while at the same time the won't let water go through.
Click to expand...
Click to collapse
Yes man, I know what a valve is and how it operates in a phone. I've been having xperias for over 5 years. I'm not on Talk.sonymobile, I'm on xda. So if you can try the test whenever you can. All it takes is 1 minute.
I opened this thread because I need to see if mine has those rubber seals too loose or if it's a general and normal thing. I asked for xzp owners to try the test because on my phone air passes virtually unobstructed.

Sebi673 said:
Yes man, I know what a valve is and how it operates in a phone. I've been having xperias for over 5 years. I'm not on Talk.sonymobile, I'm on xda. So if you can try the test whenever you can. All it takes is 1 minute.
I opened this thread because I need to see if mine has those rubber seals too loose or if it's a general and normal thing. I asked for xzp owners to try the test because on my phone air passes virtually unobstructed.
Click to expand...
Click to collapse
It works for me exactly the same way as you described. Sorry I didn't mean to patronise you in any way

There is a pressure regulation in every phone. The reason is the battery, in case the battery is defective (see Shamesung Note ), it will produce gas. This gas can later inflame, hence it is important to get it out of the device.

Illux said:
There is a pressure regulation in every phone. The reason is the battery, in case the battery is defective (see Shamesung Note ), it will produce gas. This gas can later inflame, hence it is important to get it out of the device.
Click to expand...
Click to collapse
I know, I just spent a lot of money on this thing and I'd rather avoid damaging it. In my opinion that valve is way too lose.
Check this video out, I do not agree with this idiotic test but in the end the phone got water damaged. Vibrator Motor is right next to the USB port which in this video it keeps on vibrating even after device is off.
https://youtu.be/Z3JUGkXXXJw?t=17m52s
I might be a bit paranoid but submerging this phone is not a good idea. Maybe something like this will help https://images-na.ssl-images-amazon.com/images/I/91LUJPpD45L._SL1500_.jpg

mracer164 said:
It works for me exactly the same way as you described. Sorry I didn't mean to patronise you in any way
Click to expand...
Click to collapse
I know, I'm sorry for jumping the gun. Didn't get a full night sleep.
I'm weary because I had Xperia XZ for a week, did the same test but the breathability on the usb port was minimum. Anyway, I'll be careful. My (very) old Xperia Z got water damaged in the pool due to a worn rubber band on the headphone jack. Damage was extensive.

Sebi673 said:
I know, I just spent a lot of money on this thing and I'd rather avoid damaging it. In my opinion that valve is way too lose.
Check this video out, I do not agree with this idiotic test but in the end the phone got water damaged. Vibrator Motor is right next to the USB port which in this video it keeps on vibrating even after device is off.
https://youtu.be/Z3JUGkXXXJw?t=17m52s
I might be a bit paranoid but submerging this phone is not a good idea. Maybe something like this will help https://images-na.ssl-images-amazon.com/images/I/91LUJPpD45L._SL1500_.jpg
Click to expand...
Click to collapse
If damaged by submerging, I'd send it on for guarantee and request a new one. It states IP68 proof, that means 30 minutens fully submerged.
Oh and btw, the guy actually FROZE his phone for 12 hours .

Illux said:
If damaged by submerging, I'd send it on for guarantee and request a new one. It states IP68 proof, that means 30 minutens fully submerged.
Oh and btw, the guy actually FROZE his phone for 12 hours .
Click to expand...
Click to collapse
I know.... It's an idiotic test. But leaving that aside, it is compared to another waterproof phone which worked as good as new afterwards. So it's safe too assume that the USB might be letting in a bit more than just data and power.
It's a bit of a letdown, I'll wait for the teardown videos to see if they finally coated the motherboard and other boards against water ingress. Just like you see in the iphone and samsung.

Sebi673 said:
I know.... It's an idiotic test. But leaving that aside, it is compared to another waterproof phone which worked as good as new afterwards. So it's safe too assume that the USB might be letting in a bit more than just data and power.
It's a bit of a letdown, I'll wait for the teardown videos to see if they finally coated the motherboard and other boards against water ingress. Just like you see in the iphone and samsung.
Click to expand...
Click to collapse
Well, I'm the kinda guy who tries out things if promised . What I can tell you, my phone spent a fair amount of time submerged already, I always wanted to try out underwater video recording. No real sense in it, but it's fun .
Still working and it's drying real quick.

Illux said:
Well, I'm the kinda guy who tries out things if promised . What I can tell you, my phone spent a fair amount of time submerged already, I always wanted to try out underwater video recording. No real sense in it, but it's fun .
Still working and it's drying real quick.
Click to expand...
Click to collapse
I know it's fun, it's even more so when you wash it in the sink in front of people haha. Can you please do me a solid and test the pressure sensor while blowing air into the usb? like I tried - 2 cm away, full lung pressure on the usb, and tell me if that pressure rapidly moves up. It will help me sleep better at night after I wash the thing haha.

Sebi673 said:
I know it's fun, it's even more so when you wash it in the sink in front of people haha. Can you please do me a solid and test the pressure sensor while blowing air into the usb? like I tried - 2 cm away, full lung pressure on the usb, and tell me if that pressure rapidly moves up. It will help me sleep better at night after I wash the thing haha.
Click to expand...
Click to collapse
I'll do so in 13 minutes, im currently running a battery test. Just as side note, Amazon Underground seems to drain battery like hell on 7.1.
---------- Post added at 01:46 PM ---------- Previous post was at 01:23 PM ----------
Sebi673 said:
I know it's fun, it's even more so when you wash it in the sink in front of people haha. Can you please do me a solid and test the pressure sensor while blowing air into the usb? like I tried - 2 cm away, full lung pressure on the usb, and tell me if that pressure rapidly moves up. It will help me sleep better at night after I wash the thing haha.
Click to expand...
Click to collapse
Ok, done. Pressure going up rapidly. Consider it normal.

Illux said:
I'll do so in 13 minutes, im currently running a battery test. Just as side note, Amazon Underground seems to drain battery like hell on 7.1.
---------- Post added at 01:46 PM ---------- Previous post was at 01:23 PM ----------
Ok, done. Pressure going up rapidly. Consider it normal.
Click to expand...
Click to collapse
YAY!!!! Paranoid Parrot now returning to its cage :victory:

Mine does the same

I have the same problem and my xzp had water damaged,they changed me a new one which still have this problem....I will not try twice.Maybe this is a manufacturing problem.

sonyisall said:
I have the same problem and my xzp had water damaged,they changed me a new one which still have this problem....I will not try twice.Maybe this is a manufacturing problem.
Click to expand...
Click to collapse
It's a design flaw then..... I'll buy the usb silicon caps just to be extra safe.... Shame they didn't manage to build this properly.....

Forgive me my ignorance. I know it's stupid question and I know answer will be yes, but it's always worth double checking.
So I can submerge xz premium without any usb/jack and other ports covers as they were just designed to be able to handle that?

SUPERSLEDZ said:
Forgive me my ignorance. I know it's stupid question and I know answer will be yes, but it's always worth double checking.
So I can submerge xz premium without any usb/jack and other ports covers as they were just designed to be able to handle that?
Click to expand...
Click to collapse
Yes, that is the idea behind IP68 certification. I dumped my phone in the pool yesterday, just for fun. Just PLEASE make sure to dry the phone before charging it. I know that sounds stupid but there is some photos around of ppl claiming their devices just started burning. Due to the nature of energy transport in USB-C 3.1, that is almost impossible - unless you short-circuit it with water .

Horizontal lines on Display

Hi, I recently bought an HTC U11 , it's been 10 days and i am facing an issue with the display. Horizontal lines appear when i touch the screen a lot in a short period of time. I am attaching a couple of pictures for reference. It look worse to the naked eye. Is any one else face this issue?
Thanks in advance.

I've had mine for a month and seen this happen three times now, I think. I'll try to get some photos next time. I have no idea what causes it. What do you mean by "touch the screen a lot in a short period of time"?

Mine did this too like 3 times.
I think I noticed it happen after wiping the screen with a cloth ( has got to do with pressure and the attachment of the digitizer with the screen I guess ).
It goes away with some fiddling around, I can RMA it, but I don't want to send it out.
Don't know what to do

You may want to check out this thread HERE. SMH

zimbico said:
What do you mean by "touch the screen a lot in a short period of time"?
Click to expand...
Click to collapse
Like swiping the screen repeatedly in a short period of time.

hey guys, what did you do - i have the same problem after 4 months of use .. never fell down!

same problem here but doesnt bother me , strange to see

I have (unfortunately) grown used to it. I can confirm it's due to rubbing the screen, but I don't need a cloth for it to show up; mine happens from my fingers. It's easily reproducible by quickly and repeatedly swiping upwards on a section of screen. Slowly swiping downwards on an affected section can then remove it.
Here's a photo of the effect across the whole screen. It is much more noticeable than it appears in the image.

I has the same issue too, I talked with the tech support, they said it seems to be a hardware issue and I should send it back for repair.

sortilego said:
I has the same issue too, I talked with the tech support, they said it seems to be a hardware issue and I should send it back for repair.
Click to expand...
Click to collapse
Interesting that they think it can be repaired. Do let us know how it goes

Reparied
I sent to repair for 2 times. Second I sent picture and video of the problem directly to the repair place, and they changed the LCD panel, and the problem has disappeared. So far so good.

Tarun.krthkr said:
Hi, I recently bought an HTC U11 , it's been 10 days and i am facing an issue with the display. Horizontal lines appear when i touch the screen a lot in a short period of time. I am attaching a couple of pictures for reference. It look worse to the naked eye. Is any one else face this issue?
Thanks in advance.
Click to expand...
Click to collapse
I just notice that this seems affected by humidity. I just tried to exhale and put some moist in the unit screen then rub again while moist and the line disappear (this is during the line is visible). It feels like the coating reacts on the friction. That's what I think of. By the way I'm not using screen protector right now. If its working with screen protector put on, please let me know.