I have a 16GB XT1034 MotoG that will not turn on. Earlier today I switched from the netflix app to Snapchat. Instead of switching, it said that most of my apps had stopped working. After about 7 of these messages popping up, I turned off my phone and tried to turn it back on. Funny thing is, it won't turn back on :crying:.
When I plug my phone in to my computer via USB, it shows up as "Qualcomm HS-USB QDLoader 9008" in my device manager. I have tried holding the power button for 30sec, 1min, 2min, and I have tried holding the power with volume down for 30sec, 1min, 2min, 5min. I've been reading that it may take up to five minutes, but this doesn't seem to work. I'm confused as to how this could happen without trying to root my phone.
Any ideas on how I can fix this?
Anshrew said:
I'm confused as to how this could happen without trying to root my phone.
Any ideas on how I can fix this?
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Any device can fail.
Visit warranty, if possible.
Related
someone out there, please help me. Today when I went out to work I was playing with my phone and then put it away while I was driving. When I got back to it I tried to turn it on but it would not turn on, so I keep the On key pressed for a few seconds and then it turns on.
So I thought maybe the phone needed a restart, so I did. I pressed the On key for a second and then selected "Restart". and it never started back again. I´ve been trying to press the on key for like 1 minute a nothing shows up, I connect it to the charger and the charging led doesn´t light up.
When I connect it to my computer, it seems to recognize something in the task manager as it says "Unknown Device"
Anybody knows a method to make it boot? like a typical "battery Pull"?
Try holding Power key for 10 seconds?
Kenchinito said:
someone out there, please help me. Today when I went out to work I was playing with my phone and then put it away while I was driving. When I got back to it I tried to turn it on but it would not turn on, so I keep the On key pressed for a few seconds and then it turns on.
So I thought maybe the phone needed a restart, so I did. I pressed the On key for a second and then selected "Restart". and it never started back again. I´ve been trying to press the on key for like 1 minute a nothing shows up, I connect it to the charger and the charging led doesn´t light up.
When I connect it to my computer, it seems to recognize something in the task manager as it says "Unknown Device"
Anybody knows a method to make it boot? like a typical "battery Pull"?
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elsupermang said:
Try holding Power key for 10 seconds?
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This ^^. or try to boot into recovery (hold volume down, then press and hold power, hold both until the three androids appear. then use volume down to select "reboot"
thanks for the reply, I just tried that and nothing, no light, no led. The capacitive buttons don´t light up either. =(
Try leaving it plugged in for awhile to make sure it's charged before you try to reboot into recovery?
lilhyper said:
Try leaving it plugged in for awhile to make sure it's charged before you try to reboot into recovery?
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And be sure to use the wall charger as well.
cranch said:
And be sure to use the wall charger as well.
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ditto, wall charger, it will come back on after it charges for a bit.
I´ll try leaving it charged for a while. will post back with the results
I was thinking an thought. With android, sometimes the phones just get messed around too much. When I had my galaxy nexus, everytime i meet a freeze or something, I just pull the battery and reboot the phone. If the phone is messed up and wont boot. I can still just pull the battery, put it in, and boot into recovery. Now, is there any safe way to do all of this? I am worried about the One X, and still am debating between this and the note, reason being I flash a lot and dunno wat i can do if i really just mess up my phone. Anyone have any ideas?
Kevin Ma said:
I was thinking an thought. With android, sometimes the phones just get messed around too much. When I had my galaxy nexus, everytime i meet a freeze or something, I just pull the battery and reboot the phone. If the phone is messed up and wont boot. I can still just pull the battery, put it in, and boot into recovery. Now, is there any safe way to do all of this? I am worried about the One X, and still am debating between this and the note, reason being I flash a lot and dunno wat i can do if i really just mess up my phone. Anyone have any ideas?
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If you hold down the power button for 10 seconds it will hard reset the phone. This is exactly the same behavior as the iPhone and other phones with a non-removable battery.
Kenchinito said:
someone out there, please help me. Today when I went out to work I was playing with my phone and then put it away while I was driving. When I got back to it I tried to turn it on but it would not turn on, so I keep the On key pressed for a few seconds and then it turns on.
So I thought maybe the phone needed a restart, so I did. I pressed the On key for a second and then selected "Restart". and it never started back again. I´ve been trying to press the on key for like 1 minute a nothing shows up, I connect it to the charger and the charging led doesn´t light up.
When I connect it to my computer, it seems to recognize something in the task manager as it says "Unknown Device"
Anybody knows a method to make it boot? like a typical "battery Pull"?
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Click to collapse
I have the same problem, when I charge it the charging indicator doesn't even turn red or green. I tried a wall charger as well as connecting it to my computer. I tried holding the power button for 10 secs, also while holding down the volume down button. Nothing works. I'm going to call HTC tomorrow, and might need to bring it back to the shop.
It always seems a bit finicky to turn on for me. I still have no idea how exactly to turn it on, I jus randomly press the button until it turns on.
Try holding down the power + volume down button.
Hello OPO-owners.
I need some help. My OPO won't turn on. When i press power nothing happens. When i plug it in it vibrates one time, the screen turns on staying black (only backlight) then the screen turns a bit brighter but still black. Then the screen turns off and it starts from the beginning with one vibrate.
Booting into recovery with power + VolDown -> nothing happens
Booting into fastboot with power + VolUp -> nothing happens
power cycle - holding power 20 sec 5 times like suggested on oneplus HP -> nothing happens
holding power for a minute or more -> nothing happens
what i can do is boot into Qualcomm HS-USB QDloader 9008 by holding VolUp and plug into pc. From there i tried the unbrick method with color.zip. Msm8974downloadtool flashed the first two files then changed divice into HS-USB Diagnostics 9006 as it should and started flashing the partitions. But somehow my OPO keeps disconnecting in that 9006 state every 8-10 seconds so that the flashing keeps starting from beginning. then tried different flash tools found on androidbrick.com and finally managed to get it back to where it was by editing rawprogrammer64.xml to only flash partition table and recovery, rpm, tz, sbl1 and emmc_appsboot.
So now i'm right there where i started.
What came to my mind is, maybe there is something wrong with power button. As holding and pressing seems to do nothing. So when i try to boot into fastboot with power + VolUp and plug it in i end up in QDloader 9008 mode which should normally only happen when you just hold VolUp and plug in. Also something wrong with power button could also be the reason why it kept disconnecting in Diagnostics 9006 mode.
Has anyone ever experienced something similiar?
I'm gonna upload a video to show you what my OPO is doing when i plug into charger or pc.
After charging it for 24 hours I'm still where i started only that the screen is not black anymore but showing some stripes from top to bottom.
i keep on charging.
Hello, i bought a NEXUS 5 off of a guy, who said that he plugged in the charger and went to sleep, at the morning the phone was dead, no reaction etc. I tried pressing power+vol up, nothing happens, power+vol down, nothing happens. Then i plugged it to my PC and when i press power+both volume buttons, the pc recognises a "Quectel QDLoader 9008". When i charge, no lights come up, i tried those power+volume combinations and the screen is not turning on even for a second. Only the thing that i can do is plug to pc and power+both vol to get it recognised as "Quectel QDLoader 9008".
Any help would be appreciated!!!
I just disconnected battery and reconnected it, now it does like that:
I hold power button
windows shows unknown device malfunctioned
nexus 5 screen is black, no signs of life
Seem like Bricked :/
But it can be fixed as far I know with fastboot flashing
Iskander101 said:
Seem like Bricked :/
But it can be fixed as far I know with fastboot flashing
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I did a thing from yt with boarddiag software and still no reaction
Hello! I could not find a section for my phone, so I am posting here.
My Zenfone 5 Selfie/Lite (ZC600KL) randomly "bricked". After being left alone charging for 20 minutes, when I came back it was turned off. Holding the power button resulted in the phone showing the "Powered by Android" logo, then the ASUS logo, and stop there.
I don't think it's a battery issue as it always lasted a long period of time; this is the first time anything like that happens, and might be the last. I also never tried meddling with my phone (rooting or the likes of it), so I'm pretty much clueless. I messed around with the phone, turning it on and off for a while, letting it run out of battery and charge it again, leaving it stuck on ASUS logo over night, to no avail.
Here are some things that I noticed that might help solve this problem:
1. After I connect the charger, the screen shows an empty charging battery along with the LED showing the red color (which means no battery). After 5 seconds, the screen turns on again by itself to show the true state of the battery, which is whatever % it is right now and the correct LED light (orange/green).
2. Turning on the phone makes the "low battery" buzz followed by a normal vibration. If it's charging, the "No battery" red LED shows.
3. I can turn on the fastboot mode by pressing Volume + and Power, but it only shows "CSC Fastboot mode!!! Long press power key to shutdown device". While on fastboot, my computer recognizes the phone is connected through USB, but I cannot access the phone's storage.
4. Pressing Volume - and Power does nothing besides restarting the phone.
My english isn't the best, so I apologize. If there's anything that I messed up and you can't understand, please do tell me.
P.S: Zenfone 5 Selfie is the same phone as Zenfone 5 Lite, but it is known by both names for some reason. Thanks for reading.
Artoriasszz said:
Hello! I could not find a section for my phone, so I am posting here.
My Zenfone 5 Selfie/Lite (ZC600KL) randomly "bricked". After being left alone charging for 20 minutes, when I came back it was turned off. Holding the power button resulted in the phone showing the "Powered by Android" logo, then the ASUS logo, and stop there.
I don't think it's a battery issue as it always lasted a long period of time; this is the first time anything like that happens, and might be the last. I also never tried meddling with my phone (rooting or the likes of it), so I'm pretty much clueless. I messed around with the phone, turning it on and off for a while, letting it run out of battery and charge it again, leaving it stuck on ASUS logo over night, to no avail.
Here are some things that I noticed that might help solve this problem:
1. After I connect the charger, the screen shows an empty charging battery along with the LED showing the red color (which means no battery). After 5 seconds, the screen turns on again by itself to show the true state of the battery, which is whatever % it is right now and the correct LED light (orange/green).
2. Turning on the phone makes the "low battery" buzz followed by a normal vibration. If it's charging, the "No battery" red LED shows.
3. I can turn on the fastboot mode by pressing Volume + and Power, but it only shows "CSC Fastboot mode!!! Long press power key to shutdown device". While on fastboot, my computer recognizes the phone is connected through USB, but I cannot access the phone's storage.
4. Pressing Volume - and Power does nothing besides restarting the phone.
My english isn't the best, so I apologize. If there's anything that I messed up and you can't understand, please do tell me.
P.S: Zenfone 5 Selfie is the same phone as Zenfone 5 Lite, but it is known by both names for some reason. Thanks for reading.
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i have desame phone and exactly desame problem as you have now
we have desame phone my phone suddenly restart then it goes stuck on asus logo only power button and up volume can be click it goes csc fastboot mode and no vibration, did u fix yours ?
Artoriasszz said:
Hello! I could not find a section for my phone, so I am posting here.
My Zenfone 5 Selfie/Lite (ZC600KL) randomly "bricked". After being left alone charging for 20 minutes, when I came back it was turned off. Holding the power button resulted in the phone showing the "Powered by Android" logo, then the ASUS logo, and stop there.
I don't think it's a battery issue as it always lasted a long period of time; this is the first time anything like that happens, and might be the last. I also never tried meddling with my phone (rooting or the likes of it), so I'm pretty much clueless. I messed around with the phone, turning it on and off for a while, letting it run out of battery and charge it again, leaving it stuck on ASUS logo over night, to no avail.
Here are some things that I noticed that might help solve this problem:
1. After I connect the charger, the screen shows an empty charging battery along with the LED showing the red color (which means no battery). After 5 seconds, the screen turns on again by itself to show the true state of the battery, which is whatever % it is right now and the correct LED light (orange/green).
2. Turning on the phone makes the "low battery" buzz followed by a normal vibration. If it's charging, the "No battery" red LED shows.
3. I can turn on the fastboot mode by pressing Volume + and Power, but it only shows "CSC Fastboot mode!!! Long press power key to shutdown device". While on fastboot, my computer recognizes the phone is connected through USB, but I cannot access the phone's storage.
4. Pressing Volume - and Power does nothing besides restarting the phone.
My english isn't the best, so I apologize. If there's anything that I messed up and you can't understand, please do tell me.
P.S: Zenfone 5 Selfie is the same phone as Zenfone 5 Lite, but it is known by both names for some reason. Thanks for reading.
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Click to collapse
Exactly the same problem and phone I have here and Google research has been useless plus it appears this model phone has many firmware versions also
I have tried flashing firmware in fastboot mode but the ADB and fastboot tools won't work as it shows write protected as it appears bootloader is locked and am struggling with QPST also got so desperate to get phone working I even checked out some of those android repair software like DR fone then realised they want $70 USD and instantly removed the software haha
Hope we can get answers but seems like that maybe no one has solutions for this
Was watching youtube videos last night before my phone died, now I can't get it to start boot into the OS. Not sure if this is relevant but my power button had been a little finnicky- rather maybe not the power button itself because it doesn't feel stuck or anything at all but I noticed that it would take an extra second or two after pressing the power button to get into my lock screen. I never really paid attention because it only happened once in a while and I would just restart my phone and be done with it. However I can't even get into the lock screen or anything now.
After my phone died last night I plugged it in right away and came back a while later to turn it on. I tried turning it on but noticed my phone just kept rebooting. It's still repeatedly rebooting and I can only get in the fastboot menu by holding down both volume buttons when rebooting. I get the options power off- which just reboots it after a while, start - which just reboots the phone, restart boot loader- which literally takes me back to the same menu, recovery mode- just reboots and show barcode which shows the barcode at the bottom of the menu.
I've tried downloading the qualcomm driver and trying to get into EDL mode but don't see it on my pc or msmtool, i'm also not even sure if i'm trying to get into EDL mode correctly. I've tried disable Driver signature Enforcement and then redownloading the qualcomm driver but still no luck. I don't know what else I should try. Someone please help me out, i'm pissed this happened just because my phone died, about to have ptsd whenever my phone is at 5% fml.
Also after seeing the 1+ logo and powered by android on the bottom, sometimes I would see like a line of color, which I would assume is text not being rendered all the way, fade out and then the phone shuts down and reboots itself.
yellownese said:
Was watching youtube videos last night before my phone died, now I can't get it to start boot into the OS. Not sure if this is relevant but my power button had been a little finnicky- rather maybe not the power button itself because it doesn't feel stuck or anything at all but I noticed that it would take an extra second or two after pressing the power button to get into my lock screen. I never really paid attention because it only happened once in a while and I would just restart my phone and be done with it. However I can't even get into the lock screen or anything now.
After my phone died last night I plugged it in right away and came back a while later to turn it on. I tried turning it on but noticed my phone just kept rebooting. It's still repeatedly rebooting and I can only get in the fastboot menu by holding down both volume buttons when rebooting. I get the options power off- which just reboots it after a while, start - which just reboots the phone, restart boot loader- which literally takes me back to the same menu, recovery mode- just reboots and show barcode which shows the barcode at the bottom of the menu.
I've tried downloading the qualcomm driver and trying to get into EDL mode but don't see it on my pc or msmtool, i'm also not even sure if i'm trying to get into EDL mode correctly. I've tried disable Driver signature Enforcement and then redownloading the qualcomm driver but still no luck. I don't know what else I should try. Someone please help me out, i'm pissed this happened just because my phone died, about to have ptsd whenever my phone is at 5% fml.
Also after seeing the 1+ logo and powered by android on the bottom, sometimes I would see like a line of color, which I would assume is text not being rendered all the way, fade out and then the phone shuts down and reboots itself.
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Which OOS build are you on? And your device is unlocked or not?
Getting into EDL mode is tricky. Power off device completely. With the device powered off, hold down volume up and volume up at the same time, keep them pressed all the time, and during that time plug into PC (phone all the time powered off). Still hold both of the buttons. By the time you plug into PC, you should be in EDL mode, BUT it only lasts about 10 seconds. I mean you have to click start in this 10 seconds time bracket, other way phone exits EDL itself. After you click start, you can release button, obviously