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[Q] Triumph suddenly dead!

A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?

As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\

Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App

No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.

Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App

Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.

You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge

carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
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upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.

As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.

Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?

mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
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Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.

It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.

[Q] Xoom went belly up it seems

I have a us spec wifi xoom. Or I've had is perhaps more of a correct statement now.
What happened was this:
Tablet was working fine in the evening. Had about 80% power left in it.
Today in the afternoon got around to it and had to do some stuff on it...and it was dead.
Wouldn't react to either the Power Button, or the Volume Up plus Power button.
Initial thoughts - ah some app caused the battery to drain. Or was it the custom ROM. No worries, will hook it up to the charger.
So i hook it up and the charging light comes on. But XOOM wont turn on while plugged in. Its been charging for an hour plus, LED's still white and XOOM's still unresponsive.
Any ideas what to do?

Did you try holding volume up and power for a few seconds? Sometimes than can take 5 to 10 seconds to work.
Sent from my Xoom using Tapatalk

Yeah, tried that. Didnt work.

2shellbonus said:
Yeah, tried that. Didnt work.
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was it overclocked?

Yes. 1,2Ghz

if I was you, I'd either have my dealer send it in or, if that is not option to you, open it up and disconnect the battery for a little while...
maybe another idea: how does your power-button feel? From the symptoms it would also be plausible that just that one button had a malfunction. You wouldn't be able to unlock your xoom, power+vol-up wouldn't reset the thing, if you configured your xoom to use the charge-led while the xoom is powered on, it'd glow once you plugged your xoom in, etc... Does your pc detect your xoom if you plug it in via usb?

No the XOOM isn't detected by the computer. Power button feels as it always felt. Clicky and responsive.
As for opening it up, I dont have a TORX screwdriver or however that thing is called, to open the XOOM up. I was thinking along those lines a swell, disconnect all power for a while and then try. Will try to get the tools tommorow and see waht happens.
Thanks for the suggestions though.

If you've got an sdcard in it remove it and try the usual power in tricks.
I've read sdcards can stop the Zoom powering on especially if it goes completely flat...

Tried that already. No go unfortunately. But thanks nonetheless.

2shellbonus said:
Yes. 1,2Ghz
Click to expand...
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You may have fried the processor inadvertently say if an app went max out for 2-3 hours and killed the battery just a thought.

asmanthebell said:
You may have fried the processor inadvertently say if an app went max out for 2-3 hours and killed the battery just a thought.
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Battery had charge in it when I first picked up with the issue. LED was white. If battery is dead LED is red.
Frying the processor - maybe. Hope not

If you have a white light then that means the device is powered off. If you can boot it to the dual core screen then we can help.
Sent from my Xoom using xda premium

dellenrules said:
If you have a white light then that means the device is powered off. If you can boot it to the dual core screen then we can help.
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
I get no response from the XOOM. The display does not turn on at all. No dual core, no nothing.
If dual core came up i'd adb the thing easily into life.....but..no go.

You said you held volume up, down and power and got nothing.
Sounds like a battery issue.
Sent from my Xoom using xda premium

Tbh just try getting a anew charger...

Charger works, since battery LED shows full charge

I had a similar problem and disconnecting the battery for a bit worked like a charm, I bought my torx set from walgreens for 5 bucks (comes with many different bits) also any hardware store will carry a small set, you will only need to unscrew 4 screws and move 2 clips up, 2 screws on the bottom and 2 screws on the battery connector. I slipped a piece of paper in between the battery connector and the xoom board waited about 30 seconds removed the paper and screwed it back together and it turned on just fine. the whole process should take about 5 minutes at most. Ifixit.com has a great teardown of the xoom trust me in the end it will be worth it.

darkknightsolano said:
I had a similar problem and disconnecting the battery for a bit worked like a charm, I bought my torx set from walgreens for 5 bucks (comes with many different bits) also any hardware store will carry a small set, you will only need to unscrew 4 screws and move 2 clips up, 2 screws on the bottom and 2 screws on the battery connector. I slipped a piece of paper in between the battery connector and the xoom board waited about 30 seconds removed the paper and screwed it back together and it turned on just fine. the whole process should take about 5 minutes at most. Ifixit.com has a great teardown of the xoom trust me in the end it will be worth it.
Click to expand...
Click to collapse
Will look into it, thanks

No problem let me know if you need any more assistance.

I'm having almost the exact same problem with my WiFi Xoom. I went to restart it yesterday and it turned off and will not turn back on. When I plug it in to one of my docks, it shows fully charged (green light.) Powering on with the up volume does nothing (I held them both for 30 seconds.) I disassembled it last night and disconnected the battery for some time but it still will not power up. I plan to spend some more time on it this evening if possible.
The only other details about it is I'm rooted running Team EOS ICS 1.0.0 with the stock kernel provided with the ROM.

[Q] Completely unresponsive Xoom

I've got a 4G Xoom, that I bought new about 13 months ago. It's been great to me so far. I had it rooted and was running CM 9 on it and had been doing so for about a month without any issues.
Yesterday, it was plugged into the charger and I happen to glance at it and it was doing some strange things with the screen, flashing on/off, black lines on part of the screen. I powered it off and left it alone for an hour or so.
Since then, it's been completely unresponsive. I've tried Vol Up+Power button countless times without it working. The charge light (white) came on briefly while plugged in, but then went off, never to return. The only reaction I can get is that after holding Vol up+Power causes an orange light next to the front camera to blink twice. That's it.
Any suggestions? Is it completly dead?

danman7 said:
I've got a 4G Xoom, that I bought new about 13 months ago. It's been great to me so far. I had it rooted and was running CM 9 on it and had been doing so for about a month without any issues.
Yesterday, it was plugged into the charger and I happen to glance at it and it was doing some strange things with the screen, flashing on/off, black lines on part of the screen. I powered it off and left it alone for an hour or so.
Since then, it's been completely unresponsive. I've tried Vol Up+Power button countless times without it working. The charge light (white) came on briefly while plugged in, but then went off, never to return. The only reaction I can get is that after holding Vol up+Power causes an orange light next to the front camera to blink twice. That's it.
Any suggestions? Is it completly dead?
Click to expand...
Click to collapse
Open up the back take the battery out, put it back in.

Mjamocha said:
Open up the back take the battery out, put it back in.
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Click to collapse
Given that it's sealed, how is this done? I hadn't even considered cracking the case.

danman7 said:
Given that it's sealed, how is this done? I hadn't even considered cracking the case.
Click to expand...
Click to collapse
You may not need to remove the battery as several people have reported success with just slipping some paper between the contacts for 30+ seconds. You will need to open it up though and here's a post with info and pictures to guide you through that: http://forum.xda-developers.com/showthread.php?t=1578365
On edit: here's another thread with good info for you http://forum.xda-developers.com/showthread.php?t=1528706&page=3
Good luck.

Well, I did the paper under the battery terminals for 15 minutes and still no joy.
One item of note is that when I plug the charger in, I'm not getting a white (or green) light. At least not much of the time. Occasionally, I can wiggle the plug a bit and it will light up, but I'm not getting to green at all.
I can put a multimeter on the battery leads, does anyone know how many volts/amps I should be reading?

Are we sure that its not just a crap connection with the charging plug. It is a wimpy little pin and my Xoom needs me to do a rain dance to get it to charge. I have to plug it in, wait a few seconds and then the white light comes on , but only if the wire is flipped back over the top of the screen. Another thought is I use Tiamat ics and there is an option to have the light on or off during charge and I think it is set to off as default, maybe you didn't set that up. I would bet its something stupid and you just need to keep playing with the wire and see if you can get it on. Good luck.
Sent from my Xoom using XDA

Won't power on

My myTouch worked for a really long time, even while overclocked. Today, when I was playing a game (Minecraft) it gets much hotter than normal. So I place it on my fan, just a floor fan, to let it cool down. Once it's cooled down, I resume my game. Out of nowhere, it just freezes and shuts off, then restarts, then turns off again once the BIOS splash goes away. It doesn't power on until I press the power button, then it only runs the BIOS splash and shuts off again. I try again, and it powers on to the boot screen, and then it shuts off again shortly after. I try it again, then just BIOS. And yet again, then a successful boot after letting it charge for about 10 minutes. I take a shower and when I come out it works fine, but 10 seconds into use, while I pressed the Bluetooth notification drawer widget button, it freezes and shuts off. From here on, it won't power on at all. I plug it into computer, nothing. All that works is the dim red LED on the trackpad. I press the power button, trackpad light turns on for a few seconds, then off. I press again, turns on for a second then off. When I hold the power button, the light is on and blinks every 10 seconds. No key combos work. Charge light does not come on when plugged in to either computer or wall charger. Any fix for this?

Not a fun situation, very possible your emmc is fried but there is a chance its just the battery. Let it charge overnight and if possible test a new battery
But there is a high likelihood you're going to need a new logicboard
If you're after a new device I do have a few oneplus one invites left...
Best of luck!

demkantor said:
Not a fun situation, very possible your emmc is fried but there is a chance its just the battery. Let it charge overnight and if possible test a new battery
But there is a high likelihood you're going to need a new logicboard
If you're after a new device I do have a few oneplus one invites left...
Best of luck!
Click to expand...
Click to collapse
I have a very similar problem, i recently came across the mytouch 4g slide in the closet and remembered that it died due to charging overnight, 2-3 years ago lol, well the phone still does what it did after it died, no vibrations screen etc, the only sign of life is the two red lights one at the top left of the screen and the trackpad, could this be just the battery that got fried that night? Should of gotten this fixed those years ago but just got a new phone instead.

Possible but could also be a sign of a bad logic board

I have an extra one if any of you want it, not selling it, I can just mail it to ya, PM me about it, whatever. It's got moderate chips and dents, but works fine except sometimes the soft keys don't always work and you have to restart the phone. It has the latest CWM recovery and the latest 4.4.4 ION ROM. No SD card ships, but baseband and all wireless works, but uh, it's SIM locked and S is still ON. Bootloader is unlocked. I'll give you an extra screen and an extra battery, too.
I fixed the one I posted this thread about after I realized I could buy a new motherboard directly from HTC with a few hidden strings pulled (I'm just that special) and before that I ordered the one I'm talking about now that I'm trying to get rid of on Amazon.
So, yeah. best way to fix one is to get a new motherboard, the one from HTC's old stock warehouse that I got took a week or so to ship, and I cracked the casing opening it and almost ripped a connector ribbon, and I also think that this phone surpasses the G1 as the most mechanically intricate device I've disassembled. I've done a few, but man, this blew the top.

Shocked the board

I was removing the inner plastic of the phone and accidentally shocked the board in this area. After that I can't charge my phone or see any display although I see Google pop up a few times with the digitizer flickering. Now without that battery I can hit power and it would vibrate. But other than that I can't see anything.
Here some pictures. Is my phone dead? I tried changing the USB charging ribbon L piece but that didn't work out. Wasnt OEM and poor fitment.

Cant post the image
Here it is
i67.tinypic.com/2mebnth.jpg

Without the battery I can power and it would vibrate without nothing on display. With battery it does nothing. Although I saw a red light briefly. I can NFC charge it. But won't power still. Not sure if I should spend any more money on this used banged up $80 n5.

Nonono8 said:
Without the battery I can power and it would vibrate without nothing on display. With battery it does nothing. Although I saw a red light briefly. I can NFC charge it. But won't power still. Not sure if I should spend any more money on this used banged up $80 n5.
Click to expand...
Click to collapse
Which part of the phone is or board is it linked to. Also I did anther experiment without the battery back light comes on see grey if I tap the online I see pixelated rainbow or TV black n white lines. Weird..

The area that you are pointing to has the battery connector right beside it. It could be the battery or the board.

audit13 said:
The area that you are pointing to has the battery connector right beside it. It could be the battery or the board.
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Click to collapse
Question even without the battery wouldn't the phone turn on and work as normal without the battery?

I've never been able to get an N5 to boot without the battery being connected, even an almost dead battery would allow the phone to boot as long as it is connected to a charger.

Well oh well thought I had a chance to fix it when the backlight and the phone would power on with 99% no display. Battery seems to charge through NFC but what's odd is that with the battery I can hold power nothing happens. Without battery it vibrates and I think it boots up but I'm not completely sure. I'm guessing because I would go into recovery and I can feel it vibrate once going into bootloader second time I hit the power button then it vibrates again. I think first option is to start

Nonono8 said:
Well oh well thought I had a chance to fix it when the backlight and the phone would power on with 99% no display. Battery seems to charge through NFC but what's odd is that with the battery I can hold power nothing happens. Without battery it vibrates and I think it boots up but I'm not completely sure. I'm guessing because I would go into recovery and I can feel it vibrate once going into bootloader second time I hit the power button then it vibrates again. I think first option is to start
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Click to collapse
Don't worry, it can be fixed. I just fixed mine yesterday after spending 2 days contemplating buying a Nexus 5x due to this one being broken. For a few days my mic wasn't working then I realised that pressing hard just below the camera hump got it working again as you can see in the link below I replied with my solution, I suspect the problem isn't the long connector on the left but maybe a loose component behind it on the other side of the mainboard. I jammed some folded paper behind the board and now it works fine. Jamming it in front of the board worked but from time to time the screen went off and I had to reset the phone for it to work again.
ifixit.com/Answers/View/169556/Screen+black+but+phone+works#answer242820
Check out the answer posted by Simps on 07/17/2015. I replied to his answer, someone by the name of Thaddeus Lee replied with a video too.
I hope this helps...