[Q] Completely unresponsive Xoom - Xoom Q&A, Help & Troubleshooting

I've got a 4G Xoom, that I bought new about 13 months ago. It's been great to me so far. I had it rooted and was running CM 9 on it and had been doing so for about a month without any issues.
Yesterday, it was plugged into the charger and I happen to glance at it and it was doing some strange things with the screen, flashing on/off, black lines on part of the screen. I powered it off and left it alone for an hour or so.
Since then, it's been completely unresponsive. I've tried Vol Up+Power button countless times without it working. The charge light (white) came on briefly while plugged in, but then went off, never to return. The only reaction I can get is that after holding Vol up+Power causes an orange light next to the front camera to blink twice. That's it.
Any suggestions? Is it completly dead?

danman7 said:
I've got a 4G Xoom, that I bought new about 13 months ago. It's been great to me so far. I had it rooted and was running CM 9 on it and had been doing so for about a month without any issues.
Yesterday, it was plugged into the charger and I happen to glance at it and it was doing some strange things with the screen, flashing on/off, black lines on part of the screen. I powered it off and left it alone for an hour or so.
Since then, it's been completely unresponsive. I've tried Vol Up+Power button countless times without it working. The charge light (white) came on briefly while plugged in, but then went off, never to return. The only reaction I can get is that after holding Vol up+Power causes an orange light next to the front camera to blink twice. That's it.
Any suggestions? Is it completly dead?
Click to expand...
Click to collapse
Open up the back take the battery out, put it back in.

Mjamocha said:
Open up the back take the battery out, put it back in.
Click to expand...
Click to collapse
Given that it's sealed, how is this done? I hadn't even considered cracking the case.

danman7 said:
Given that it's sealed, how is this done? I hadn't even considered cracking the case.
Click to expand...
Click to collapse
You may not need to remove the battery as several people have reported success with just slipping some paper between the contacts for 30+ seconds. You will need to open it up though and here's a post with info and pictures to guide you through that: http://forum.xda-developers.com/showthread.php?t=1578365
On edit: here's another thread with good info for you http://forum.xda-developers.com/showthread.php?t=1528706&page=3
Good luck.

Well, I did the paper under the battery terminals for 15 minutes and still no joy.
One item of note is that when I plug the charger in, I'm not getting a white (or green) light. At least not much of the time. Occasionally, I can wiggle the plug a bit and it will light up, but I'm not getting to green at all.
I can put a multimeter on the battery leads, does anyone know how many volts/amps I should be reading?

Are we sure that its not just a crap connection with the charging plug. It is a wimpy little pin and my Xoom needs me to do a rain dance to get it to charge. I have to plug it in, wait a few seconds and then the white light comes on , but only if the wire is flipped back over the top of the screen. Another thought is I use Tiamat ics and there is an option to have the light on or off during charge and I think it is set to off as default, maybe you didn't set that up. I would bet its something stupid and you just need to keep playing with the wire and see if you can get it on. Good luck.
Sent from my Xoom using XDA

Related

[Q] Xoom went belly up it seems

I have a us spec wifi xoom. Or I've had is perhaps more of a correct statement now.
What happened was this:
Tablet was working fine in the evening. Had about 80% power left in it.
Today in the afternoon got around to it and had to do some stuff on it...and it was dead.
Wouldn't react to either the Power Button, or the Volume Up plus Power button.
Initial thoughts - ah some app caused the battery to drain. Or was it the custom ROM. No worries, will hook it up to the charger.
So i hook it up and the charging light comes on. But XOOM wont turn on while plugged in. Its been charging for an hour plus, LED's still white and XOOM's still unresponsive.
Any ideas what to do?
Did you try holding volume up and power for a few seconds? Sometimes than can take 5 to 10 seconds to work.
Sent from my Xoom using Tapatalk
Yeah, tried that. Didnt work.
2shellbonus said:
Yeah, tried that. Didnt work.
Click to expand...
Click to collapse
was it overclocked?
Yes. 1,2Ghz
if I was you, I'd either have my dealer send it in or, if that is not option to you, open it up and disconnect the battery for a little while...
maybe another idea: how does your power-button feel? From the symptoms it would also be plausible that just that one button had a malfunction. You wouldn't be able to unlock your xoom, power+vol-up wouldn't reset the thing, if you configured your xoom to use the charge-led while the xoom is powered on, it'd glow once you plugged your xoom in, etc... Does your pc detect your xoom if you plug it in via usb?
No the XOOM isn't detected by the computer. Power button feels as it always felt. Clicky and responsive.
As for opening it up, I dont have a TORX screwdriver or however that thing is called, to open the XOOM up. I was thinking along those lines a swell, disconnect all power for a while and then try. Will try to get the tools tommorow and see waht happens.
Thanks for the suggestions though.
If you've got an sdcard in it remove it and try the usual power in tricks.
I've read sdcards can stop the Zoom powering on especially if it goes completely flat...
Tried that already. No go unfortunately. But thanks nonetheless.
2shellbonus said:
Yes. 1,2Ghz
Click to expand...
Click to collapse
You may have fried the processor inadvertently say if an app went max out for 2-3 hours and killed the battery just a thought.
asmanthebell said:
You may have fried the processor inadvertently say if an app went max out for 2-3 hours and killed the battery just a thought.
Click to expand...
Click to collapse
Battery had charge in it when I first picked up with the issue. LED was white. If battery is dead LED is red.
Frying the processor - maybe. Hope not
If you have a white light then that means the device is powered off. If you can boot it to the dual core screen then we can help.
Sent from my Xoom using xda premium
dellenrules said:
If you have a white light then that means the device is powered off. If you can boot it to the dual core screen then we can help.
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
I get no response from the XOOM. The display does not turn on at all. No dual core, no nothing.
If dual core came up i'd adb the thing easily into life.....but..no go.
You said you held volume up, down and power and got nothing.
Sounds like a battery issue.
Sent from my Xoom using xda premium
Tbh just try getting a anew charger...
Charger works, since battery LED shows full charge
I had a similar problem and disconnecting the battery for a bit worked like a charm, I bought my torx set from walgreens for 5 bucks (comes with many different bits) also any hardware store will carry a small set, you will only need to unscrew 4 screws and move 2 clips up, 2 screws on the bottom and 2 screws on the battery connector. I slipped a piece of paper in between the battery connector and the xoom board waited about 30 seconds removed the paper and screwed it back together and it turned on just fine. the whole process should take about 5 minutes at most. Ifixit.com has a great teardown of the xoom trust me in the end it will be worth it.
darkknightsolano said:
I had a similar problem and disconnecting the battery for a bit worked like a charm, I bought my torx set from walgreens for 5 bucks (comes with many different bits) also any hardware store will carry a small set, you will only need to unscrew 4 screws and move 2 clips up, 2 screws on the bottom and 2 screws on the battery connector. I slipped a piece of paper in between the battery connector and the xoom board waited about 30 seconds removed the paper and screwed it back together and it turned on just fine. the whole process should take about 5 minutes at most. Ifixit.com has a great teardown of the xoom trust me in the end it will be worth it.
Click to expand...
Click to collapse
Will look into it, thanks
No problem let me know if you need any more assistance.
I'm having almost the exact same problem with my WiFi Xoom. I went to restart it yesterday and it turned off and will not turn back on. When I plug it in to one of my docks, it shows fully charged (green light.) Powering on with the up volume does nothing (I held them both for 30 seconds.) I disassembled it last night and disconnected the battery for some time but it still will not power up. I plan to spend some more time on it this evening if possible.
The only other details about it is I'm rooted running Team EOS ICS 1.0.0 with the stock kernel provided with the ROM.

[Q] HELP!!! my phone seems to have died

T-Mobile Sensation 4G. rooted, ICS (not exactly sure which version, likely custom)
I had a cracked screen, replaced it, ran into laggy screen problem but seemed to manage it for past few weeks.
Last night, battery ran out of juice. When I realized that, the screen is black but the bottom buttons r all lighted up in white. couldn't turn it off with the power button so I took the battery out. since then, pressing the power button will give me a phone that vibrates ONCE every 5-6 seconds. Nothing can change that state except taking out the battery.
I got home. plugging the phone into a desk charger (anker dock) and it starts giving me red light for a couple of seconds then darkness for 20sec then red light for 2s then darkness. plugging to the PC does the same thing.
I happen to have an extra battery (this seems to be the original one from HTC but kinda old). With this battery in, phone will only give me the black screen and vibrates and it will heats up a little bit when cable is plugged in.
I also check the voltage of both battery. original one (old from htc) gives 4.4v and aftermarket one (bought on ebay) gives 3.9v.
Vol.down + power button doesn't do anything. Computer won't recognize phone
Can any one please give me a hint of what's going on?
I also have this issue. Running CM9 Nightly 8-16. My battery was charging slowly, then the next day it was dead even though it was on charge overnight. I swapped batteries with another sensation ( I have 3 on my account ) and all I get is what the OP said. HELP PLEASE
Lol been way too long that I posted this. I ended up contacting HTC and they verified that I was still under warranty and fixed it for me. They even switch out the replacement screen and put in the original from htc-tmobile.

Nexus 5 won't start, noise while charging

Hi guys, first of all I want to apologize if my english is not that good, you see, here in Argentina we speak spanish.
That being said, let me tell what's my problem:
I bought in Spain 2 weeks ago a brand new Nexus 5, that arrived yesterday. It was working just fine, I waited till the battery dropped to 0%, then charged to 100% and everything seemed to be working just fine.
That same night, I had the battery half charged and I left it charging the whole night, as I always do on any phone.
Today, when I woke up, the phone was really, really hot, and I wasn't able to turn it on.
I cooled it down, tried many combinations for many minutes of volumes up + down + power, or only just one volume and the power, etc, but nothing worked.
Now, when I plug it, the plug makes this weird ticking noise (quite rithmic I have to say), and of course, nothing appears on the screen. Yes I have tried to use another plug, to the wall and to the computer, but nothing is working.
What should I do?
Try holding down the power button for 30 seconds and see if itll boot up.
Lokke9191 said:
Try holding down the power button for 30 seconds and see if itll boot up.
Click to expand...
Click to collapse
Well, I tried it already, but nothing.
Are you using the LG charger that came with the phone? And do you see the white battery icon on screen when you plug it in?
Lokke9191 said:
Are you using the LG charger that came with the phone? And do you see the white battery icon on screen when you plug it in?
Click to expand...
Click to collapse
Yes, I use it, and no, I do not see it.
Yet, the phone, turned off and everything (while unplugged), its temperature went high again, that was weird.
I hate to say it, but it seems like faulty hardware. I'd send it back for replacement.
Really? Nobody can help me? I'm quite desperate
Yet, the phone, turned off and everything (while unplugged), its temperature went high again, that was weird.
Click to expand...
Click to collapse
Looks like PMIC got toasted by broken charger. Don't know if it can be repaired, but if you have warranty you can return phone.

Moto G totally dead

Well, title says it all. My girlfriend's Moto G just went totally dead one day. I took it apart and measured that the battery voltage was very low. I also tried to charge the phone but all that it did is blinking white LED if Power button is pressed.
So, i went to eBay and purchased a new battery which arrived today. Popped it into Moto G aaand.. still no life. Even the white LED did flash no more Tried almost every single trick that I have found, still no luck, however few hours of charging with my G3 charger bring the white LED back to life. Now if I press Power button for a few seconds, white LED flashes quickly 2 times and then it goes away and nothing on screen. If I just let it charge without touching anything, I can see white LED flashing sometimes. Gonna leave it charging overnight and see if that brings it back to life. Any tricks what else I can do with this phone or should I just toss it away?
mtoivanen said:
Well, title says it all. My girlfriend's Moto G just went totally dead one day. I took it apart and measured that the battery voltage was very low. I also tried to charge the phone but all that it did is blinking white LED if Power button is pressed.
So, i went to eBay and purchased a new battery which arrived today. Popped it into Moto G aaand.. still no life. Even the white LED did flash no more Tried almost every single trick that I have found, still no luck, however few hours of charging with my G3 charger bring the white LED back to life. Now if I press Power button for a few seconds, white LED flashes quickly 2 times and then it goes away and nothing on screen. If I just let it charge without touching anything, I can see white LED flashing sometimes. Gonna leave it charging overnight and see if that brings it back to life. Any tricks what else I can do with this phone or should I just toss it away?
Click to expand...
Click to collapse
Can you enter fastboot mode, if you can that might indicate a sign of life.
Can't enter fastboot either Tried to press Vol - and Power, white LED flashed only one time but still no luck :/ Maybe the mobo is bad?
What you have done to it
Just standard use, but one night it just died. It did not wake with overnight charging. It is now sitting on my desk without charger, gonna try it in the evening when i go home. If it does not wake, i think it really is dead
Try looking up the led codes from Motorola's site or something. That might help if there are any. Seems to me that you have some hardware damage. But I might be wrong.
Try keeping it on charger for a few hours, then with charger connected, press power and keep it pressed for like 2 straight minutes. That should at least wake the device. If it doesn't work, I'm afraid it is busted :/
calinorg said:
Try keeping it on charger for a few hours, then with charger connected, press power and keep it pressed for like 2 straight minutes. That should at least wake the device. If it doesn't work, I'm afraid it is busted :/
Click to expand...
Click to collapse
Tried that too, even pressed Power button over 2 minutes but all it does is white LED flashing randomly. Without charger it does absolutely nothing. I think the motherboard is busted
Seems like hardware damage to me too, use it for parts or sell it I guess.
why don't you take it to service center
it will be your best bet if engineer have a look whats the issue. just a get a approx cost. they will let you know. :good:

Won't power on

My myTouch worked for a really long time, even while overclocked. Today, when I was playing a game (Minecraft) it gets much hotter than normal. So I place it on my fan, just a floor fan, to let it cool down. Once it's cooled down, I resume my game. Out of nowhere, it just freezes and shuts off, then restarts, then turns off again once the BIOS splash goes away. It doesn't power on until I press the power button, then it only runs the BIOS splash and shuts off again. I try again, and it powers on to the boot screen, and then it shuts off again shortly after. I try it again, then just BIOS. And yet again, then a successful boot after letting it charge for about 10 minutes. I take a shower and when I come out it works fine, but 10 seconds into use, while I pressed the Bluetooth notification drawer widget button, it freezes and shuts off. From here on, it won't power on at all. I plug it into computer, nothing. All that works is the dim red LED on the trackpad. I press the power button, trackpad light turns on for a few seconds, then off. I press again, turns on for a second then off. When I hold the power button, the light is on and blinks every 10 seconds. No key combos work. Charge light does not come on when plugged in to either computer or wall charger. Any fix for this?
Not a fun situation, very possible your emmc is fried but there is a chance its just the battery. Let it charge overnight and if possible test a new battery
But there is a high likelihood you're going to need a new logicboard
If you're after a new device I do have a few oneplus one invites left...
Best of luck!
demkantor said:
Not a fun situation, very possible your emmc is fried but there is a chance its just the battery. Let it charge overnight and if possible test a new battery
But there is a high likelihood you're going to need a new logicboard
If you're after a new device I do have a few oneplus one invites left...
Best of luck!
Click to expand...
Click to collapse
I have a very similar problem, i recently came across the mytouch 4g slide in the closet and remembered that it died due to charging overnight, 2-3 years ago lol, well the phone still does what it did after it died, no vibrations screen etc, the only sign of life is the two red lights one at the top left of the screen and the trackpad, could this be just the battery that got fried that night? Should of gotten this fixed those years ago but just got a new phone instead.
Possible but could also be a sign of a bad logic board
I have an extra one if any of you want it, not selling it, I can just mail it to ya, PM me about it, whatever. It's got moderate chips and dents, but works fine except sometimes the soft keys don't always work and you have to restart the phone. It has the latest CWM recovery and the latest 4.4.4 ION ROM. No SD card ships, but baseband and all wireless works, but uh, it's SIM locked and S is still ON. Bootloader is unlocked. I'll give you an extra screen and an extra battery, too.
I fixed the one I posted this thread about after I realized I could buy a new motherboard directly from HTC with a few hidden strings pulled (I'm just that special) and before that I ordered the one I'm talking about now that I'm trying to get rid of on Amazon.
So, yeah. best way to fix one is to get a new motherboard, the one from HTC's old stock warehouse that I got took a week or so to ship, and I cracked the casing opening it and almost ripped a connector ribbon, and I also think that this phone surpasses the G1 as the most mechanically intricate device I've disassembled. I've done a few, but man, this blew the top.

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