[Q] Xoom went belly up it seems - Xoom Q&A, Help & Troubleshooting

I have a us spec wifi xoom. Or I've had is perhaps more of a correct statement now.
What happened was this:
Tablet was working fine in the evening. Had about 80% power left in it.
Today in the afternoon got around to it and had to do some stuff on it...and it was dead.
Wouldn't react to either the Power Button, or the Volume Up plus Power button.
Initial thoughts - ah some app caused the battery to drain. Or was it the custom ROM. No worries, will hook it up to the charger.
So i hook it up and the charging light comes on. But XOOM wont turn on while plugged in. Its been charging for an hour plus, LED's still white and XOOM's still unresponsive.
Any ideas what to do?

Did you try holding volume up and power for a few seconds? Sometimes than can take 5 to 10 seconds to work.
Sent from my Xoom using Tapatalk

Yeah, tried that. Didnt work.

2shellbonus said:
Yeah, tried that. Didnt work.
Click to expand...
Click to collapse
was it overclocked?

Yes. 1,2Ghz

if I was you, I'd either have my dealer send it in or, if that is not option to you, open it up and disconnect the battery for a little while...
maybe another idea: how does your power-button feel? From the symptoms it would also be plausible that just that one button had a malfunction. You wouldn't be able to unlock your xoom, power+vol-up wouldn't reset the thing, if you configured your xoom to use the charge-led while the xoom is powered on, it'd glow once you plugged your xoom in, etc... Does your pc detect your xoom if you plug it in via usb?

No the XOOM isn't detected by the computer. Power button feels as it always felt. Clicky and responsive.
As for opening it up, I dont have a TORX screwdriver or however that thing is called, to open the XOOM up. I was thinking along those lines a swell, disconnect all power for a while and then try. Will try to get the tools tommorow and see waht happens.
Thanks for the suggestions though.

If you've got an sdcard in it remove it and try the usual power in tricks.
I've read sdcards can stop the Zoom powering on especially if it goes completely flat...

Tried that already. No go unfortunately. But thanks nonetheless.

2shellbonus said:
Yes. 1,2Ghz
Click to expand...
Click to collapse
You may have fried the processor inadvertently say if an app went max out for 2-3 hours and killed the battery just a thought.

asmanthebell said:
You may have fried the processor inadvertently say if an app went max out for 2-3 hours and killed the battery just a thought.
Click to expand...
Click to collapse
Battery had charge in it when I first picked up with the issue. LED was white. If battery is dead LED is red.
Frying the processor - maybe. Hope not

If you have a white light then that means the device is powered off. If you can boot it to the dual core screen then we can help.
Sent from my Xoom using xda premium

dellenrules said:
If you have a white light then that means the device is powered off. If you can boot it to the dual core screen then we can help.
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
I get no response from the XOOM. The display does not turn on at all. No dual core, no nothing.
If dual core came up i'd adb the thing easily into life.....but..no go.

You said you held volume up, down and power and got nothing.
Sounds like a battery issue.
Sent from my Xoom using xda premium

Tbh just try getting a anew charger...

Charger works, since battery LED shows full charge

I had a similar problem and disconnecting the battery for a bit worked like a charm, I bought my torx set from walgreens for 5 bucks (comes with many different bits) also any hardware store will carry a small set, you will only need to unscrew 4 screws and move 2 clips up, 2 screws on the bottom and 2 screws on the battery connector. I slipped a piece of paper in between the battery connector and the xoom board waited about 30 seconds removed the paper and screwed it back together and it turned on just fine. the whole process should take about 5 minutes at most. Ifixit.com has a great teardown of the xoom trust me in the end it will be worth it.

darkknightsolano said:
I had a similar problem and disconnecting the battery for a bit worked like a charm, I bought my torx set from walgreens for 5 bucks (comes with many different bits) also any hardware store will carry a small set, you will only need to unscrew 4 screws and move 2 clips up, 2 screws on the bottom and 2 screws on the battery connector. I slipped a piece of paper in between the battery connector and the xoom board waited about 30 seconds removed the paper and screwed it back together and it turned on just fine. the whole process should take about 5 minutes at most. Ifixit.com has a great teardown of the xoom trust me in the end it will be worth it.
Click to expand...
Click to collapse
Will look into it, thanks

No problem let me know if you need any more assistance.

I'm having almost the exact same problem with my WiFi Xoom. I went to restart it yesterday and it turned off and will not turn back on. When I plug it in to one of my docks, it shows fully charged (green light.) Powering on with the up volume does nothing (I held them both for 30 seconds.) I disassembled it last night and disconnected the battery for some time but it still will not power up. I plan to spend some more time on it this evening if possible.
The only other details about it is I'm rooted running Team EOS ICS 1.0.0 with the stock kernel provided with the ROM.

Related

[ISSUE] Transformer powered off and won't power back on

Doubt there is anything else I can do, but thought I'd try anyway.
So after about a whole 3 hours of use, my Transformer just powered off. I tried to power it back on, and it did for about 5 minutes, but would only stay on for about 15 seconds (not even a full boot) and reset again. Now, it doesn't power on at all.
While I was using it I was charging it. It had about 84% battery when it died. I tried holding the power button for 6, 30, even 60 seconds and no results. Tried the power and vol down too.
I have an RMA from ASUS (Is it normal for companies to make you pay for shipping to them? Ugh), but wanted to know if there is anything else I can try before waiting another 2-3 weeks to get one back.
Thanks!
I think I've read of this happening before, leave the TF's battery to go completely flat then recharge it. Nothing to loose by trying it.
Good luck.
I would just keep trying to hit the power button and see if you could get it to work because I feel like doing an RMA will not really fix the issue because it is more of a software issue I feel like, unless it completely died. On the other hand, if you do RMA it, I would not pay for shipping, that is ridiculous.
Reverence12389 said:
I would just keep trying to hit the power button and see if you could get it to work because I feel like doing an RMA will not really fix the issue because it is more of a software issue I feel like, unless it completely died. On the other hand, if you do RMA it, I would not pay for shipping, that is ridiculous.
Click to expand...
Click to collapse
I thought it was a software issue while it was boot looping, but now it won't power on at all.
Unforunately, it had a HUGE charge on the battery when it died. I can't easily drain the battery because it won't power on at all to use the battery up.
Any suggestions on draining it without powering it on? Thanks again...
These things seem very tricky. Try hitting the power button multiple times, then holding it, and holding it while holding the power down, that works for me.
Some other things you can try is put it on the charger and then try powering it on. Try docking it if you have a station and then plug the dock in and try to power on. Anything could trigger it going back on to be honest because these sleeps of death/shut offs/non responsive units seem to happen at random.
Could be the sleep of death. You can get it to boot usually by holding power for 5 seconds, wait a bit, and then power it on again. Sadly it may be a hardware issue :-(
Sent from my Transformer TF101 using XDA Premium App
I'm guessing it's a hardware issue. Any amount of holding the power button down hasn't shown any sign of working.
This is where I wish it had a removable battery. I know about 50% of laptops I work on that don't power on just need the battery taken out, power button pressed, and battery replaced (discharges static electricity).
I had the same problem. I put it on charge for 15 min and then powered it on with it still plugged in. Scared the hell out of me.
It finally powered back up. Just keep trying and cross fingers.
Sent from my SGH-T959 using XDA Premium App
singlebyte said:
I had the same problem. I put it on charge for 15 min and then powered it on with it still plugged in. Scared the hell out of me.
It finally powered back up. Just keep trying and cross fingers.
Sent from my SGH-T959 using XDA Premium App
Click to expand...
Click to collapse
Thanks. I keep trying every 30 minutes or so. Did yours also die while it was fully charged?
Not sure where the battery level was when it died. I thought it had somehow been left on and just drained the battery too much. After a while on charge it came back to life.
Sent from my SGH-T959 using XDA Premium App
Charging
I am sure you guys have noticed - or is mine unique - that when you have the TF switched off and you plug it in it automatically switches on.
So plugging it in whilst it is off actually means you could be draining the battery. You need to switch it off when it is already on charge.
That being said mine stopped charging recently and I found a post somewhere to say to trickle charge it (charge it off the USB on the computer) and then try to charge it again. That worked and it has charged great since. I think that issue is related to the dock.
So try to trickle charge it -see if it will hook up to your PC and see if that will help.
singlebyte said:
Not sure where the battery level was when it died. I thought it had somehow been left on and just drained the battery too much. After a while on charge it came back to life.
Sent from my SGH-T959 using XDA Premium App
Click to expand...
Click to collapse
Ah. Unfortunately I think mine is a different issue since it was fully charged when it shut off. Thanks though!
Turns out bestbuy.com received some stock, so I returned mine to Best Buy and re-ordered it. Thanks for the advice, guys! Pretty sure it was something I couldn't fix anyway.

[Q] Possible brick!? Out of ideas or solutions!

Ok, hey guys... stuck on the black screen here!?
I turn on MT4GS all buttons light up, no screen functionality at all... tried battery pull and w/ out sim card and/or sd card... I'm currently using Bulletproof and never had any issues prior have had bullet proof for a month... I'm s-off if I remember correctly.
All and any input greatly appreciated.
Cheers!
RedHazy said:
Ok, hey guys... stuck on the black screen here!?
I turn on MT4GS all buttons light up, no screen functionality at all... tried battery pull and w/ out sim card and/or sd card... I'm currently using Bulletproof and never had any issues prior have had bullet proof for a month... I'm s-off if I remember correctly.
All and any input greatly appreciated.
Cheers!
Click to expand...
Click to collapse
Have you tried getting into bootloader?
Indirect said:
Have you tried getting into bootloader?
Click to expand...
Click to collapse
How do I go about doing that again? Is it camera + power or volume down + power?
Thanks
volume down first then while holding it hold power
pull battery, put it back in, and then hold power + volume until you get a white screen. It could also be your flex cable going bad though.
xmc wildchild22 said:
volume down first then while holding it hold power
Click to expand...
Click to collapse
Just tried it 3 times, the red light in the trackpad goes on, no other feedback from the phone! Buttons or screen or anything!
Any other ideas and where would i go to get something like a flex cable checked or even buy?
charge your phone
RedHazy said:
Just tried it 3 times, the red light in the trackpad goes on, no other feedback from the phone! Buttons or screen or anything!
Click to expand...
Click to collapse
How many times does the light inside the trackpad blink before it stops?
Most likely the answer is:
xmc wildchild22 said:
charge your phone
Click to expand...
Click to collapse
...as he is quick to point out, and i'll admit as he did indirectly, we've been there before, and that's what it sounds like.
I definitely a few times now have thought my device was broken, but I have a couple of different batteries laying around and swapping out always solves this - the first time this happened to me was before we had S-OFF, and it's never happened on my anker battery ... only the stock ones.
( I haven't been keeping track of if it's the same stock battery or both of the ones I have - it happens so infrequently)
Given how it's caught me by surprise once, I might be willing to blame this particular hiccup on the battery, but again, it happens so infrequently - 3 times for me since the beginning of August, so it's hard to tell for sure.
Whatever it is, despite my hunches of the battery culprit, it's certainly not a function of rooting or anything about that since it happened to me before we had that.
2 of the times it was letting the battery run out while sleeping, the first time it happened I was around 20% left. Turned the screen off, wasn't doing anything with it, got a shower, and when I came back it was like this.
I got pretty frustrated and worried, I didn't want to take it back to the store for a different one, so I plugged it in and went over to a friends house. When I came back it worked fine, so I chalked it up to a dead battery, maybe it wasn't reading the percentage right or something.
Dunno, some thoughts...
Blue6IX said:
How many times does the light inside the trackpad blink before it stops?
Most likely the answer is:
...as he is quick to point out, and i'll admit as he did indirectly, we've been there before, and that's what it sounds like.
I definitely a few times now have thought my device was broken, but I have a couple of different batteries laying around and swapping out always solves this - the first time this happened to me was before we had S-OFF, and it's never happened on my anker battery ... only the stock ones.
( I haven't been keeping track of if it's the same stock battery or both of the ones I have - it happens so infrequently)
Given how it's caught me by surprise once, I might be willing to blame this particular hiccup on the battery, but again, it happens so infrequently - 3 times for me since the beginning of August, so it's hard to tell for sure.
Whatever it is, despite my hunches of the battery culprit, it's certainly not a function of rooting or anything about that since it happened to me before we had that.
2 of the times it was letting the battery run out while sleeping, the first time it happened I was around 20% left. Turned the screen off, wasn't doing anything with it, got a shower, and when I came back it was like this.
I got pretty frustrated and worried, I didn't want to take it back to the store for a different one, so I plugged it in and went over to a friends house. When I came back it worked fine, so I chalked it up to a dead battery, maybe it wasn't reading the percentage right or something.
Dunno, some thoughts...
Click to expand...
Click to collapse
Thanks, so much I'll try a alternative battery... might have to buy one from ebay... any suggestions? The Red Trackpad light doesn't turn off at all when I try volume down and power just sits there!? Strange I've tried charging it now with no apparent luck I'm praying it's a battery issue! The orange light flashes a few times now when charging then hits solid green when done?
So lost again any thoughts greatly appreciated!
Not sure then - sounds like you should have gotten enough juice to get past it being what we were talking about.
Doesn't mean it isn't a battery issue, but can't say for sure?
Dunno, i'll be turning it over in my head and if I think of something i'll drop it here.
Any word on this?
I was trying to Juopunutbear S-off my phone last nite, when it took me a little time to get the wire trick rite and now my phone is dead. Only the trackpad light stays on and I don't know if that means its out of juice or its bricked. and since the orange led doesnt turn on; I don't know if its charging or not since it won't turn on at all.
Try unplugging it taking the battery out, put it back in 10 seconds later,and plug in the power again. Hold down the volume button and press the power button, see if you can get to recovery from hboot. If you can, you probably aren't completely screwed.
Sent from my myTouch_4G_Slide using xda app-developers app
Thanks anitgandhi for your response. I went thru the procedure and nothing came up on the screen. the screen is still blank. All I see is the red light on the trackpad. I'm not sure if the battery is dead or the phone is bricked!!
This is just a shot in the dark but try plugging it into your computer, see if it recognizes it.
Honestly I'm not too familiar with juopounutbear s-off cuz I have revolutionary, but given the whole wire trick thing, I think bricks can happen easily if you're not extremely careful
Sent from my myTouch_4G_Slide using xda app-developers app
whistler4ever said:
Thanks anitgandhi for your response. I went thru the procedure and nothing came up on the screen. the screen is still blank. All I see is the red light on the trackpad. I'm not sure if the battery is dead or the phone is bricked!!
Click to expand...
Click to collapse
Maybe someone with more experience in this type of thing will chime in but I DO know that if your battery goes dead when working at the levels that juopounutbear takes you down to it is very likely you have a brick. The same holds true for flashing most anything except for just the most minor things. You should ALWAYS have at the very LEAST a 50% charge on your phone before you attempt anything other than just using it.
The constant dim red light on the trackpad is NOT a good sign.
When you plug it in, check device manager for qload USB
Sent from my Nexus S 4G using xda premium
Thanks guys for your responses. Tried plugging it into the computer, computer doesnt see anything, no qload or anything. I had a full charge on the phone before the wire trick, so a dead battery is just a guess. I didnt learn abt revolutionary until after the brick! lol
I did try this too just in case, http://forum.xda-developers.com/showpost.php?p=27797058&postcount=18
and there was no response.
Should I find an external charger and try to charge the battery?
If you know someone with a Sensation and if you can borrow their charged battery for a minute you can find out pretty quick.
Hastily spouted for your befuddlement
cool, will try that! Thanks!
whistler4ever said:
cool, will try that! Thanks!
Click to expand...
Click to collapse
Or the amaze it has the same battery also

[Q] Completely unresponsive Xoom

I've got a 4G Xoom, that I bought new about 13 months ago. It's been great to me so far. I had it rooted and was running CM 9 on it and had been doing so for about a month without any issues.
Yesterday, it was plugged into the charger and I happen to glance at it and it was doing some strange things with the screen, flashing on/off, black lines on part of the screen. I powered it off and left it alone for an hour or so.
Since then, it's been completely unresponsive. I've tried Vol Up+Power button countless times without it working. The charge light (white) came on briefly while plugged in, but then went off, never to return. The only reaction I can get is that after holding Vol up+Power causes an orange light next to the front camera to blink twice. That's it.
Any suggestions? Is it completly dead?
danman7 said:
I've got a 4G Xoom, that I bought new about 13 months ago. It's been great to me so far. I had it rooted and was running CM 9 on it and had been doing so for about a month without any issues.
Yesterday, it was plugged into the charger and I happen to glance at it and it was doing some strange things with the screen, flashing on/off, black lines on part of the screen. I powered it off and left it alone for an hour or so.
Since then, it's been completely unresponsive. I've tried Vol Up+Power button countless times without it working. The charge light (white) came on briefly while plugged in, but then went off, never to return. The only reaction I can get is that after holding Vol up+Power causes an orange light next to the front camera to blink twice. That's it.
Any suggestions? Is it completly dead?
Click to expand...
Click to collapse
Open up the back take the battery out, put it back in.
Mjamocha said:
Open up the back take the battery out, put it back in.
Click to expand...
Click to collapse
Given that it's sealed, how is this done? I hadn't even considered cracking the case.
danman7 said:
Given that it's sealed, how is this done? I hadn't even considered cracking the case.
Click to expand...
Click to collapse
You may not need to remove the battery as several people have reported success with just slipping some paper between the contacts for 30+ seconds. You will need to open it up though and here's a post with info and pictures to guide you through that: http://forum.xda-developers.com/showthread.php?t=1578365
On edit: here's another thread with good info for you http://forum.xda-developers.com/showthread.php?t=1528706&page=3
Good luck.
Well, I did the paper under the battery terminals for 15 minutes and still no joy.
One item of note is that when I plug the charger in, I'm not getting a white (or green) light. At least not much of the time. Occasionally, I can wiggle the plug a bit and it will light up, but I'm not getting to green at all.
I can put a multimeter on the battery leads, does anyone know how many volts/amps I should be reading?
Are we sure that its not just a crap connection with the charging plug. It is a wimpy little pin and my Xoom needs me to do a rain dance to get it to charge. I have to plug it in, wait a few seconds and then the white light comes on , but only if the wire is flipped back over the top of the screen. Another thought is I use Tiamat ics and there is an option to have the light on or off during charge and I think it is set to off as default, maybe you didn't set that up. I would bet its something stupid and you just need to keep playing with the wire and see if you can get it on. Good luck.
Sent from my Xoom using XDA

is my bolt finally dead?

had a recessed power button, tried getting it come out and popped out the entire button....everything was still fine for a while with cm7 volume as wake and screen off app....to get it to come on when removed battery, i did the trick where u wait for charged led pull battery then reinsert when led off and it would come on
last night i noticed it was off and i attempted the trick again and nothing...i would get a slight vibration like it was attempting to come on...not full vibration like usual
any tips? i already ordered new 1 but still rather be able get it on so maybe can sell it
slight vibration is the charge mode vibration.. really all i know
Could be a bad battery. Maybe try finding a cheap battery and see if it will boot then
Sent from my Thunderbolt using Tapatalk 2
battery is fairly new, like 3 weeks....rezound batt off amazon
used my old bad battery and nothing...oh well new one on the way but not till tuesday!
I use my bolt with no power button. I actually ripped the button off the mobo so I can short it with a paper clip when needed. Another helpful piece of info: cwm touch has a bug where the phone will ALWAYS turn on when plugged in. Pretty handy with no pwr button.
I had to rip it off the mobo so I can short it because AFAIK there is no way to update the radio without it.
Sent from my ADR6400L using Tapatalk 2
Well, you could always reboot directly to bootloader from a Rom with advanced power men...you need a power button for that... Oh.
Why not replace the power button, parts are only getting cheaper, no?
Sent from my ADR6400L using xda app-developers app
Hell its just as cheap to replace the phone as it is to replace the power button.
Sent from my Thunderbolt using Tapatalk 2
djcyph said:
had a recessed power button, tried getting it come out and popped out the entire button....everything was still fine for a while with cm7 volume as wake and screen off app....to get it to come on when removed battery, i did the trick where u wait for charged led pull battery then reinsert when led off and it would come on
last night i noticed it was off and i attempted the trick again and nothing...i would get a slight vibration like it was attempting to come on...not full vibration like usual
any tips? i already ordered new 1 but still rather be able get it on so maybe can sell it
Click to expand...
Click to collapse
Here you go buddy - found you a good Battery replacement from a well known, reliable and very trusting website: Newegg.com - HTC Thunderbolt Verizon 1400mAh battery replacement

TF101 Won't turn on - Question

I am hoping someone can help...
I have a TF101 tablet that my kids use and we use to play movies on when we travel.
Yesterday my kid was playing a game on it. When it was dinner time she exited the game and pushed the power button to turn off the screen. Now it will not turn on.
It is not dead (the battery was just charged prior to her playing the game). I tried holding down the power button for 15 seconds. I tried Power + Vol down button, Power + Vol up, but nothing! Just a black screen.
Last year the exact same thing happened to the tablet. I was using it, turned off the screen and then nothing! Just a Black Screen and nothing I did worked. It was still under warranty so I sent it to ASUS. They received it, fixed it and shipped it back out to me 3 days later. When I got it back it I noticed that nothing was wiped from my tablet. All my apps, all my data, everything was still there. So, I figured it was THAT big of a problem that they had to do a Hard Reset or replace my tablet.
That said, since it happened again, I am hoping someone might have a fix for this. It is not under warranty anymore and we are going on a trip in 1 month and I would love to get it working so the kids can watch movies on it.
Won't it turn on when you connect the charger to it either ?
Faulty power button ?
Yea, nothing.... I plug in the power cable and still just a black screen. (I have 2 cables and tried them both)
I know they are prone to pulling the LCD cable out of the board inside if they are dropped or knocked, the cable is wrapped around the battery which shifts when its knocked and pulls it out
If you're happy to open it up, its an easy enough fix to push it back in
Sounds likely that's what's happened
This is a good teardown video, the cable is the silver one iirc
https://www.youtube.com/watch?v=k-6dKsGJ4VY
Thanks, I will give it a try.
Well, I took it apart and the cable seems to be ok. I even removed the cable and reinserted it. Still nothing.
I did not check the other end of the cable (the one that goes under the board) as it would require me to remove a lot more stuff to get to it.
I am pretty sure it is the screen though because if I hold the power button down, after 10 secs or so I can hear a *click* sound. So I am assuming it is still working, just something is messed up with the screen.
I might break it down even more and check out the other end of the cable when I have some more time.
I hope it's not you power button, because request changing part of motherboard (79$)
Envoyé depuis ma TF101G-B80 with Revolution HD 4.0 (3.6g release) by Mike _1986
stephane.papin said:
I hope it's not you power button, because request changing part of motherboard (79$)
Envoyé depuis ma TF101G-B80 with Revolution HD 4.0 (3.6g release) by Mike _1986
Click to expand...
Click to collapse
Plugging in the charger would turn the screen on
---- @op - Does the screen backlight come on ?
If not, if you tilt the TF and look carefully at the screen, can you see an image ?
So apparently I was messing with the wrong cable... I found another video that shows what cable to check. I will be checking it later today, wish me luck... I was checking the silver cable running from under the battery.
Here is the video
AzWizzard said:
So apparently I was messing with the wrong cable... I found another video that shows what cable to check. I will be checking it later today, wish me luck... I was checking the silver cable running from under the battery.
Here is the video
Click to expand...
Click to collapse
Yea that's the cable I thought it was too, my mistake!
I've not had this exact problem so assumed as it was wrapped around the battery that was the cable in question
Good luck!
Well, that was it! Once I opened it up again and looked at the right cable I could see it was pulled 1/2 way out. Plugged it back in and it worked!
Thanks for the help!
AzWizzard said:
Well, that was it! Once I opened it up again and looked at the right cable I could see it was pulled 1/2 way out. Plugged it back in and it worked!
Thanks for the help!
Click to expand...
Click to collapse
Great news!
fix to turn on transformer 101 tablet
I had this problem with my asus and windows tablets. Unplug everything from it including base micro sd card and any usb plugs get an alcohol wipe clean all the charger plugs and sockets don't soak just wipe. When done plug charger to mains power and tablet it should turn on. If the on board battery is flat may take a couple of goes to start. Worked a treat for me.
What to do if I can't see any image or any light?
*Detection* said:
Plugging in the charger would turn the screen on
---- @op - Does the screen backlight come on ?
If not, if you tilt the TF and look carefully at the screen, can you see an image ?
Click to expand...
Click to collapse
Hi,
I guess I am having the same problem. So, what should I do if I can't see any image or any light on the screen?
And btw when I press the power button, immediately within 1 second I can hear a click sound.
Thanks in advance.

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