[Q] Samsung Galaxy s Plus, screen got blank after drop - General Questions and Answers

Hello,
Last week my Samsung Galaxy S Plus fell on the ground from about 1,5 m and the result was that on the screen some cracks appeared, and it didn't work. When I tried to switch the phone on I could hear the welcome ringtone, the sensor buttons worked, and even the shortcut for screenshot (home key + back sensor button) also worked, but the screen was blank.
So I bought a brand new screen and replaced the broken one, but the result was the same - the phone switches on, but the screen is blank.
Do you have any ideas where the problem could be?
Thsnks.

Related

[Q] Problem with Touch Screen Buttons on Samsung Galaxy S2

Hi Guys!!!
I recently bought myself Samsung Galaxy S2 from online store. It's almost about 3 weeks old now. I loved evrything aspect of it..to such an extent that I named my SGS2 'Andriod Monster' but this monster of mine soon showed signs of deprication
These are the problems I am facing.
-The two touch screen button are not lighting up. They are working fine but the light on them doesn't show. I have restarted my monster quite a lot times but that didn't help. Couple of times it glows for a mere 5 secs and then again the light on the touch screen button goes off.
-Also my internet has stopped working on the phone. It does not show the 'E' symbol on the top. One more thing I've noticed is that everytime I restart the monster, the 'Data Network Mode' is always shown deactivated. Even after I activate the 'data network mode' after restarting it doesn't help and my internet( the 'E' symbol) doesn't work/show.
Can anyone help me with this please.
Is this a software issue or hardware issue?
I haven't tried factory reset yet.
Also to note after I replaced mysim with my friends sim, the internet started working but the Touchscreen buttons still had the same problem.
HELP!!!!

Screen is black

At work yesterday my phone was fine..I pulled it out of my pocket during a break and the screen wouldn't turn on..then I noticed the backlight was on and I can feel the screen vibrate when I hit where the home button should be but no picture. I am able to hear notifications and use my moto360 to make phone calls etc but no picture just a black screen and backlight is on.. Using my nexus 5 currently but wondering if anyone else has experienced this..T-Mobile said they would replace it under warranty.
Derekwolfee said:
At work yesterday my phone was fine..I pulled it out of my pocket during a break and the screen wouldn't turn on..then I noticed the backlight was on and I can feel the screen vibrate when I hit where the home button should be but no picture. I am able to hear notifications and use my moto360 to make phone calls etc but no picture just a black screen and backlight is on.. Using my nexus 5 currently but wondering if anyone else has experienced this..T-Mobile said they would replace it under warranty.
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Click to collapse
Hello.
I have the exact same issue, I got a phone with a broken screen, it only had black backlight, then I changed the screen with a new one and still the same thing happens. Tried with two screens.
After replacing the screen I repaired the software via Sony PC companion, but it didn't work.
Does anyone know what the issue is here? Is it a dead motherboard or something else? Just so that I know to stop trying to fix it.
My unit isn't under warranty anymore because it had physical damage so replacing it via Sony is a no go.
The phone boots fine, I get audio reading of menu options for the initial setup, even the touch works, I can select options but I have no image, only the backlight.

[Q] Touch Screen Unresponsive plus White Horizontal lines

Hey guys and gals,
I have nexus 5 that is just about a year and a half old. Every now and then, when I wake up the phone from sleep, the touch screen becomes unresponsive and I see white horizontal lines running across the top. I have tried restarting the phone, resetting the phone to factory. The problem still persists. The only way I get the lines to stop from showing up and get the touch screen responsive again is pushing down on the screen hard at random location.
I have attached a video of the problem I'm getting. https://youtu.be/CzgZ1bcN1Lk
I'm suspecting its a screen issue and I need to replace the LCD panel, Digitizer, etc
Any help would be greatly appreciated.
Thanks!
You need to replace the digitizer (if I'm not wrong), I've encountered this issue before on my older phone.

Black screen and dead for few minutes

The first day allready 2 times black screen out of no where and afther that no reaction on any buttons.
The first time i waited 10 min or more then the S7 reacted normal again.
The second time i pushed the buttons....
The only reaction is when i press the same time: powerbutton, homebutton & volume button down.
Has anyone the same problem?
I had that issue once with the home button. I had to schedule a reboot through the craptastical built in scheduler that is says it is supposed to optimize the device. Search for restart in the settings.
I have the same sort of problems. All in all the s7e seems very buggy to me. Random crashes (especially in oculus app), sd card is sometimes not recognised and after most reboots I get two error messages (one about touchwiz and one about system proc). I'm not sure what is going on.
My wife's is a black too. I had a similar issues with my s6 last year it was the brightness had been swiped to low in my pocket, I was able to barely see the screen in a dark room and turn it up. No such luck with her s7. Hope someone can offer an idea, I'm headed to Verizon later if I can't fix it myself.
S7 black screen
Verizon did a reset for my wife's S7 to fix it hold down volume down, right side button, and the button on the face of the phone together for 15 seconds. The phone came right back on with all apps and stuff intact. Hope this helps, they said this wasn't the first S7 to come back like this they think it's a software glitch.
Im having the same problem....
any one having dead galaxy s7 edge not broken
ERYCKA said:
Im having the same problem....
Click to expand...
Click to collapse
Try turning off the App Power saving mode!! This fixed the black screen problem on my phone.
I've got the same issue (sometimes 4 times in an hour, sometimes it doesn't happen for 2 days..!!).
I've tried fixing by doing a factory reset and turning app power saving mode off.
Unfortunately this did not fix the problem. Yesterday I got an unresponsive blackscreen again :crying:
Any ideas how to fix this problem?
This happened two days ago with my wife's S7 Edge. She was using it to text me about dinner plans after work, her screen shut off, and it wouldn't work for several hours. The thing was getting very hot. When she was home and charging the phone the screen started working again for a little while, but with several green stripes down the right edge snd aa flashing horizontal band of grey near the top overlaying the screen image. Then when I tried plugging it into my computer to use Samsung's Smart Switch to roll back from the update she had accepted while at work the screen died again. It has not come on since, not even the stripes, and blue or red LED lights once in a wwhile at random. I managed to use Smart Switch to wipe the phone's memory. Then the program took several hours to download something very slowly and install that - a whole new OS update? That completed, and now the charging LED works correctly and the green stripes and grey band are back, flashing rapidly when powering on. Otherwise no screen function. She is shopping for a new non-Samsung phone now. Ridiculous.

Unresponsive black screen after booting

[F8332/Locked BL/Official] Screen goes black and doesn't turn on when booting. Tried software repair with Xperia Companion but still the same problem. Phone is working even with black screen because it can still receive calls but no display so you can't answer calls. Tried restarting/power off. After the sony logo and xperia it goes black when android os starts. Tried searching this forum for same condition and I think there is none so I posted this concern of mine. Please help.
Hold UP, and Power button for 30 sec. It turn on on settings it will work on.
Hi there.
I know this is an old post but did you ever find the solution for this? I have a xperia xz1 with the same problem. Display goes black right after sony and xperia logo when android OS starts.
Thanks.
Hello guy, I also received a phone with this same issue, screen goes off/blank after successful boot up, but the phone is still working, just that you can interact with the screen.
After several attempts, (replaced screen, battery. Yet nothing).
So, I pressed the corners of the phone and it came on ( not immediately though).
Then I saw a notification about cover settings.
To cut the story short. This is the cause of the black screen and solution.
Go to settings > Display > Cover Settings> turn off.

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