Just need a pointer - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

Is the imei repair only by box. As one friend said he did it I seen phone and I know he does not have box or money to pay to have it done. thanks
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my one s blocked with IMEI number ?

so my phone lost signal and i called t-mobile and they told me that my phone got block my imei number has been blacklisted i didnt even know they do this thing on tmobile i payed 450 dollars for my phone and i dont know waht to do because i bought it from some guy on GL if anybody works in tmobile that cant help please do
Ek07 said:
so my phone lost signal and i called t-mobile and they told me that my phone got block my imei number has been blacklisted i didnt even know they do this thing on tmobile i payed 450 dollars for my phone and i dont know waht to do because i bought it from some guy on GL if anybody works in tmobile that cant help please do
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That's very sad, but there's probably nothing you can do except using a different IMEI and just using your SIM card in the One S.. blacklisted IMEI is blacklisted. There's a possibility it was marked stolen or lost, possibly for insurance fraud (claim as stolen, get new device for ~$100, sell 'stolen' device for $450, profit), or possibly for non-payment of bill..
linds6630 said:
That's very sad, but there's probably nothing you can do except using a different IMEI and just using your SIM card in the One S.. blacklisted IMEI is blacklisted. There's a possibility it was marked stolen or lost, possibly for insurance fraud (claim as stolen, get new device for ~$100, sell 'stolen' device for $450, profit), or possibly for non-payment of bill..
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yea i guess thats what happended it worked for a month now is gone , but how would i get a diif imei number i think thats impossible
You cant get a different imei. Long story short you are screwed. Try to sell the device for $200 the most that you can get
dude that is terrible !!
I would hunt that seller down and kill him, Or ring the police on him..
Try explaining to the carrier that blacklisted the phone whats happened, they will know who the previous owner is and they can get him done for fraud
I wouldn't just accept whats happened !! no way, not after paying $450
Or unlock it and use it on att :/ I hope this doesn't happen to me I've just traded my note plus a few.bucks for a.one s its been a week so far way to.many shady people now a days , but what I don't get if.u where using it for a.month shouldn't that imei be under Ur plan ?
Sent from my HTC One S using xda premium
funziebear said:
Or unlock it and use it on att :/ I hope this doesn't happen to me I've just traded my note plus a few.bucks for a.one s its been a week so far way to.many shady people now a days , but what I don't get if.u where using it for a.month shouldn't that imei be under Ur plan ?
Sent from my HTC One S using xda premium
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I agree. I am assuming you called tmo to activate the new microsim card when you got the phone. And when you activated, that imei should have been put on your account. I suggest you ask tmo to clarify how this happened.
chem.manish said:
I agree. I am assuming you called tmo to activate the new microsim card when you got the phone. And when you activated, that imei should have been put on your account. I suggest you ask tmo to clarify how this happened.
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yea this a new thing i was reading once the phone is blacklisted all major carriers in the us will block it , i did call they just said to return it back to the store where i bought it smh they said they cannot do anything about it
Ek07 said:
yea this a new thing i was reading once the phone is blacklisted all major carriers in the us will block it , i did call they just said to return it back to the store where i bought it smh they said they cannot do anything about it
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I would push it further with T-Mobile. I would ask to talk to a manager, and that manager's manager. Tell them you want to know who reported it lost/stolen so you can call the police for fraud. I would also insist on them telling you WHEN it was reported lost/stolen. If it was AFTER you activated the phone on your account then you need to know who reported, again, to report to the police.
I don't suppose you did any type of hand written receipt did you? I NEVER deal on craigslist (accept to sell). Ebay only, they have buyer protection.
EDIT: Then again, there may be privacy reasons that they cannot tell you who reported. Just sucks. You got the guys number still?
Always a danger buying a secondhand phone on Ebay or any other aution style site,
"Selling my Upgrade" then they claim on insurance then get another phone....big win for these people
How did you pay for it? and as someone else posted...did you get a receipt?
frazzeld said:
Always a danger buying a secondhand phone on Ebay or any other aution style site,
"Selling my Upgrade" then they claim on insurance then get another phone....big win for these people
How did you pay for it? and as someone else posted...did you get a receipt?
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Ebay, payed with Paypal, has buyer protection. If fraud is involved, you can get your money back.
Craigslist, screwed.
setzer715 said:
Ebay, payed with Paypal, has buyer protection. If fraud is involved, you can get your money back.
Craigslist, screwed.
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45 days protection with PayPal and usually say buyer eligable for protection on your transaction....I notice a few adverts are appearing with Bank Transfer
If it was.sealed and never activated can it still be.reported ? Isn't that even more of a danger ?
Sent from my HTC One S using xda premium
If what was sealed ? The phone ?
Surely the OP can get a solution to this !!
Im so gutted for him
Yeah my case sounds a lot like something posted above guy said it was an upgrade but he wanted a note he had two one was open to register the sim and the other he said he just kept old sim for the note when I openes it everything was fresh never touched the stickers didn't look like they where pulled from the box either I guess all I can do.is wait and hope .
Sent from my HTC One S using xda premium
Coming from a tmo insider. Your phone is black listed because the guy you got it from didnt pay his bill. If eq is purchased on the value plan and It's not paid they will disable the device. Only way around is to bring the account it was on current
Sent from my HTC VLE_U using xda premium
infinityhombre said:
Coming from a tmo insider. Your phone is black listed because the guy you got it from didnt pay his bill. If eq is purchased on the value plan and It's not paid they will disable the device. Only way around is to bring the account it was on current
Sent from my HTC VLE_U using xda premium
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yeah i called thats what they said but how im get that account im dont even know where the guy is , im stuck with it
Ek07 said:
yeah i called thats what they said but how im get that account im dont even know where the guy is , im stuck with it
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Your best option would be to sell it oversees. The US and EU don't share blacklists.
dc211 said:
Your best option would be to sell it oversees. The US and EU don't share blacklists.
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yea im trying
Ek07 : i woukd like to buy it.. Sent u a pm .. Kindly respond..

[Q] Did anybody experience this ?

one of my family members just bought a skyrocket from an at&t store..of course it's new and after few days he discovered that his IMEI is different from the sticker on the box lol...
Has anybody heard about such a glitch from a big company like at&t ?
mahanddeem said:
one of my family members just bought a skyrocket from an at&t store..of course it's new and after few days he discovered that his IMEI is different from the sticker on the box lol...
Has anybody heard about such a glitch from a big company like at&t ?
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That's not good. Probably a refurbished device. I would've looked up the production dates.
Sent from my SAMSUNG-SGH-I727 using xda premium
mahanddeem said:
one of my family members just bought a skyrocket from an at&t store..of course it's new and after few days he discovered that his IMEI is different from the sticker on the box lol...
Has anybody heard about such a glitch from a big company like at&t ?
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Click to collapse
I don't know, honestly the best thing you can do is grab the phone and the box and head to your local AT&T store to explain your issue with someone in person. Especially before you go rootin around know what I'm sayin? :laugh:
att got game
if it was from an att store it my have been put in the wrong box after been shown to a customer or swapped out due to someone complain about some small scratch or something. the numbers should away match even if they refeb most update the box with a proper label . id go back to att

[Q] Bought a Nexus 5 ..... phone blacklisted 2 weeks later.

So I bought a Nexus 5 from someone in person, they gave me the receipt for it and the box un-opened. 2 weeks late the phone was put on a Blocklist (lost/stolen). It is a nexus 5 so it can be activated on all carriers. The phone was from Koodo and I am on Rogers. What are my options here? I can't get a hold of the guy that sold it to me, but I have his phone # and first name. And the receipt of course. Are there potential reasons this phone would be put on a lost/stolen list? Is this some sort of method created by the seller to get his phone back and with no payment proof (I paid cash). The phone worked for 2 weeks before being 'blacklisted'. So something is up.
I did not steal the phone, I made sure it worked before I bought it. It was brand new unopened. I met the man in person at a public place. I just want my damn phone to work! I believe that if I call Koodo they will assume I stole it and ....do something about it?
What are my options here?
Thanks.
Call the network and produce the receipt
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I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit
RJ287 said:
So I bought a Nexus 5 from someone in person, they gave me the receipt for it and the box un-opened. 2 weeks late the phone was put on a Blocklist (lost/stolen). It is a nexus 5 so it can be activated on all carriers. The phone was from Koodo and I am on Rogers. What are my options here? I can't get a hold of the guy that sold it to me, but I have his phone # and first name. And the receipt of course. Are there potential reasons this phone would be put on a lost/stolen list? Is this some sort of method created by the seller to get his phone back and with no payment proof (I paid cash). The phone worked for 2 weeks before being 'blacklisted'. So something is up.
I did not steal the phone, I made sure it worked before I bought it. It was brand new unopened. I met the man in person at a public place. I just want my damn phone to work! I believe that if I call Koodo they will assume I stole it and ....do something about it?
What are my options here?
Thanks.
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Blacklist means stolen and you're hosed. Up to you if you confront seller and I doubt you'll get police to assist since technically you possess stolen property. Call and ask if you surrender device to them would they help recover from thief.
Sent from my Nexus 5 using Tapatalk
and wardwst
Yeah I'd call up and somehow send them the receipt.
g01851 said:
Yeah I'd call up and somehow send them the receipt.
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Why would he supply me with the receipt, and why would it only get disconnected 2 weeks later.
This is frustrating, i'm pretty sure he blocked my # too so I get busy signal when I try calling him.
If anyone wants to get their feet wet and help me a bit with this please, please respond.
RJ287 said:
Why would he supply me with the receipt, and why would it only get disconnected 2 weeks later.
This is frustrating, i'm pretty sure he blocked my # too so I get busy signal when I try calling him.
If anyone wants to get their feet wet and help me a bit with this please, please respond.
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Check PM's.
Sent from my Nexus 5 using Tapatalk
Sounds like you bought a hot phone. Why else would it be blacklisted? Something tells me you bought it out of someone's trunk for some ridiculously low price, so what do you expect? You're in possession of stolen property. If something seems too good to be true, it usually is. Since it was brand new, and they had a receipt, it was probably stolen from a retailer, so they probably won't bother looking for it. I mean if they were looking for it, the police probably would have knocked on your door already, it's easy enough to track a smartphone, and besides it's not like stores and the police don't have better things to do than to track every piece of merchandise ever stolen, they'll just write it off as shrinkage. Live and learn.
I work for Rogers and the best thing i suggest is to call koodo and explain the situation. Show them the receipt and they will probably work something out with you. They can call there help desk and remove the phone from there blacklist. Most likely they will just write off the phone. You may need to pay a fee to get it removed from the blacklist though. Next time order from the play store.
bradellis51 said:
I work for Rogers and the best thing i suggest is to call koodo and explain the situation. Show them the receipt and they will probably work something out with you. They can call there help desk and remove the phone from there blacklist. Most likely they will just write off the phone. You may need to pay a fee to get it removed from the blacklist though. Next time order from the play store.
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Or from Ebay/Swappa. never buy a phone in person
BirchBarlow said:
Since it was brand new, and they had a receipt, it was probably stolen from a retailer,
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Umm.....typically retailers don't give receipts when you steal something. The presence of a receipt would indicate it was stolen from someone who purchased it.
marleyfan61 said:
Umm.....typically retailers don't give receipts when you steal something. The presence of a receipt would indicate it was stolen from someone who purchased it.
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This is 100000% correct lol
bradellis51 said:
This is 100000% correct lol
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unless if the receipt doesn't show the serial/IMEI, the guy bought one, stole one, gave you the stolen one with legit receipt
i know some electronic retailers put the serial number on receipt, dunno about koodo
paperWastage said:
unless if the receipt doesn't show the serial/IMEI, the guy bought one, stole one, gave you the stolen one with legit receipt
i know some electronic retailers put the serial number on receipt, dunno about koodo
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Yeah this fellow should probably check the receipt to see if the IMEI is on there and if it is that it actually matches the IMEI on the phone and the box.
paperWastage said:
unless if the receipt doesn't show the serial/IMEI, the guy bought one, stole one, gave you the stolen one with legit receipt
i know some electronic retailers put the serial number on receipt, dunno about koodo
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This sounds like a likely scenario...the seller posted on CL early in Dec for an Nexus 5 or LG G2 wanted...several days later he posted a BNIB Nexus 5 with receipt, which OP purchased. Seller is still active on CL with other phone offers.
wideasleep1 said:
This sounds like a likely scenario...the seller posted on CL early in Dec for an Nexus 5 or LG G2 wanted...several days later he posted a BNIB Nexus 5 with receipt, which OP purchased. Seller is still active on CL with other phone offers.
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For everyone's info: the IMEI on the Phone matches the EMS on the receipt, it was purchased from a Future Shop. EMS and IMEI are the same thing I believe.
There is an 8 digit number written in pen on the back of the receipt as well. This could mean anything I guess.
markdapimp said:
Or from Ebay/Swappa. never buy a phone in person
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see me i would never buy a phone from ebay/swappa.. cant someone just say the esn is good or give u a good esn then send a diff phone?? i rather meet in person.. i have got like 3 nice phones from CL.. then i have a chance to look the phone over and check the esn for my self.. i have sprint so i 3 times i got phones from CL i meet the person IN the sprint store to make sure the esn is ligit.. o wait one time i didnt go inthe store but i called to check it.. in person.. i dont trust people dont think i would ever buy a used phone from the internet.. sent in the mail anyways
marleyfan61 said:
Umm.....typically retailers don't give receipts when you steal something. The presence of a receipt would indicate it was stolen from someone who purchased it.
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bradellis51 said:
This is 100000% correct lol
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Right, because we all know that insider thieves with access to the store's cash registers could NEVER falsify a receipt
RJ287 said:
For everyone's info: the IMEI on the Phone matches the EMS on the receipt, it was purchased from a Future Shop. EMS and IMEI are the same thing I believe.
There is an 8 digit number written in pen on the back of the receipt as well. This could mean anything I guess.
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Heh, I was just about to correct my post. I didn't know what an EMS was...sorry.
---------- Post added at 08:27 PM ---------- Previous post was at 08:25 PM ----------
P.Mobile said:
see me i would never buy a phone from ebay/swappa.. cant someone just say the esn is good or give u a good esn then send a diff phone?? i rather meet in person.. i have got like 3 nice phones from CL.. then i have a chance to look the phone over and check the esn for my self.. i have sprint so i 3 times i got phones from CL i meet the person IN the sprint store to make sure the esn is ligit.. o wait one time i didnt go inthe store but i called to check it.. in person.. i dont trust people dont think i would ever buy a used phone from the internet.. sent in the mail anyways
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Swappa clears the serial before sale, and buyer has some recourse if sale if falsified or otherwise not as described.
wideasleep1 said:
Heh, I was just about to correct my post. I didn't know what an EMS was...sorry.
---------- Post added at 08:27 PM ---------- Previous post was at 08:25 PM ----------
Swappa clears the serial before sale, and buyer has some recourse if sale if falsified or otherwise not as described.
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yea but cant they still send a diff phone if they wanted to be shady.. swappa's not there when they send it rite?
P.Mobile said:
yea but cant they still send a diff phone if they wanted to be shady.. swappa's not there when they send it rite?
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Correct. But you can get your money back...
http://swappa.com/risks

question re possible stolen phone

i have been offered a 2nd hand phone at a very good price, however the person offering the phone is not shall we say the most honest person in the world. if i were to buy this phone and shove a sim into it and use it could it
a. be locked at a later date
b. tracked
c. is there anything i could do in the way of rooting or something in order to avoid this.
many thanks
The answer would be to not buy the phone. I received an iPhone as payment once and I called to see if it was legit. It was stolen. I contacted the og owner and there was a huge fiasco with the cops and how the owner thought i was the one who stole the phone. If I had stolen it I certainly wouldn't have tried to return it. Long story short. Don't buy stuff that could potentially be stolen or lost and always check everything out before hand.
Sent from my D5503 using XDA Premium 4 mobile app
Unfortunately the ESN or electronic serial number CA be blocked by any of the providers and that means phone blocking which suuuuucks! What I have done in the past when I have received questionable devices I have called the provider and asked them to verify that the phone has a clean ESN before I paid for it or allowed it to be used as payment for services rendered. Most of the time if you play stupid and tell the provider that you bought the phone and were totally unaware that it had a bad ESN, they will usually send you the same model if you ask and tell them that you are going to send them the stolen one. There have been a couple of times they haven't done that and I've been stuck with the bad phone and in that case I used those as scrap and just cannibalize the parts to fix other phones.
I hope this helps you but if you have any doubt that it is stolen I would ask them to pay you with something that won't bring the cops to your door.
Sent from my LG-D950 using xda app-developers app
I used those as scrap and just cannibalize the parts to fix other phones
Don't buy it, when you buy you support robbery, I was robbed once so I know the feeling , if you want a good deal buy a nexus 5

Blacklisted

Yes I just purchased a at&t s3 off craiglist and its blacklisted is there a way to repair this I saw adds were they advertise it. But hate to waste money they not really got to spare at the moment on something that want work. Or is there away i can repair thanks
Sent from my SAMSUNG-SGH-I747 using XDA-FORUM, powered by appyet.com
lovell30 said:
Yes I just purchased a at&t s3 off craiglist and its blacklisted is there a way to repair this I saw adds were they advertise it. But hate to waste money they not really got to spare at the moment on something that want work. Or is there away i can repair thanks
Sent from my SAMSUNG-SGH-I747 using XDA-FORUM, powered by appyet.com
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i think the only way to repair a blacklisted is to put in a new motherboard.
New mother board anything else would be illegal and not supported/talked about here as its Illegal.
Sorry... Always call the Carrier and verify the ESN. You can also use Swappa ESN Check
I Drove a hour to buy a Samsung Galaxy S III come to find out it was a bad ESN but lucky I made the seller wait wile I called Sprint to verify the ESN.

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