My problem is in the title. It isn't my grip either. I have tried placing my finger over the proximity sensor and still it doesn't turn off. I have tried turning off and restarting my phone. Thanks.
Do you have a screen protector on which covers the proximity sensor?
Else I'd suggest a software repair.
Any chance it being in speakerphone mode? The screen off by proximity is disabled then.
:silly:
JudH said:
Any chance it being in speakerphone mode? The screen off by proximity is disabled then.
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Click to collapse
I am an idiot. That is all.
Hi have same problem, changed proximity sensor, also take off screen protector.
Strange but is reaction with light screen is dimmer or brighter but under calls is all time on
Regards
---------- Post added at 01:42 PM ---------- Previous post was at 12:55 PM ----------
This solution maybe is not for everyone but i was clear connector on board with isopropyl alcohol 99.9% and now is working fine
Regards
Related
Hello, i found a problem or i don't know what to say, but the proximity sensor after screen looks, after a periode is off but it torns on, and stays on unless i unlook the screen. Your's mate 7 make the same or its just mine.? I run android L b331. Gesture are all off. Sorry for my bad language.
Chereches Paul said:
Hello, i found a problem or i don't know what to say, but the proximity sensor after screen looks, after a periode is off but it torns on, and stays on unless i unlook the screen. Your's mate 7 make the same or its just mine.? I run android L b331. Gesture are all off. Sorry for my bad language.
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Click to collapse
I have the same problem! when I restart the phone, it starts working but just after a while again stops. don't know what is causing it and how to resolve? though i reset my phone to the factory twice no difference yet.
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sabkt said:
I have the same problem! when I restart the phone, it starts working but just after a while again stops. don't know what is causing it and how to resolve? though i reset my phone to the factory twice no difference yet.
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Just today when i was searching for a solution and found a clue and decided to try ! which is far a success!
try to disable screen unlock magazine(Magazine Unlock) and the sensor will remain working.
my huawei mate 7 proximity sensor froze the only thing that appears on my phone is the smart cover image i by accident put the huawei on water with soap then when i took it of the water i discovered that the proximity sensor froze.
my huawei mate 7 proximity sensor froze the only thing that appears on my phone is the smart cover image i by accident put the huawei on water with soap then when i took it of the water i discovered that the proximity sensor froze.
same problem with me and no solution yet
Hi
Is there a way to disable the lock screen altogether so when one presses the power it goes directly to the desktop without an added swipe? I have this option on my nexus 4....
How do you people wake up the phone quick if it's lying on the table and one can't reach the fingerprint sensor?
That is exactly what I would like to do, disable Lockscreen! Have you found a way to do it? Or has anyone else?
Settings\Developer options\Screen lock.
Try the above to see if it works. I am using an international mate 9 in Hong Kong.
double tap to wake up is the only thing this Mate9 lacks of hope they will bring this back to Mate10 or I will go for LG V30 next year for sure
Mine "Settings\Developer options\Screen lock" has been gray off. Anyway suggestion?
yltan said:
Mine "Settings\Developer options\Screen lock" has been gray off. Anyway suggestion?
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Unfortunately, you have to factory reset to use this setting in this case.
What if you lost your phone? Not a good idea to have no security lock screen at all.
---------- Post added at 12:34 AM ---------- Previous post was at 12:33 AM ----------
emmanuelw said:
Hi
How do you people wake up the phone quick if it's lying on the table and one can't reach the fingerprint sensor?
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I pick the phone up and place my finger on the sensor. It's not that difficult. ?
As I unbox n started using my brand new Samsung S8+, i am having this popup re the proximity sensor being blocked or something. Is this a firmware issue or hardware issue? Thanks if anyone is willing to entail their story re this matter, any fix would be of good help. Sorry if this question is being raised in this thread.
The proximity sensor is left to the earpiece, and right to the IR LED (the red IR sensor used with Iris scanner).
Is that area covered with anything? Screen protector, dust, whatever?
Skander1998 said:
The proximity sensor is left to the earpiece, and right to the IR LED (the red IR sensor used with Iris scanner).
Is that area covered with anything? Screen protector, dust, whatever?
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I find this popup whenever I take the phone out of my pocket. So because of that the proximity sensor is blocked? Its covered by my pocket. But what is the solution. Its draining battery.
ifran13 said:
I find this popup whenever I take the phone out of my pocket. So because of that the proximity sensor is blocked? Its covered by my pocket. But what is the solution. Its draining battery.
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That's odd, can not replicate.
Not an issue with software or hardware and its not draining your battery, LOL. It's a feature mate. You likely have "Keep screen turned off" enabled in your display settings. It uses your proximity sensor to turn off the screen for you if it senses that the phone is in a pocket or bag. I think it will throw up a dialog box if it gets triggered, that's probably what you're seeing.
xeathpk said:
Not an issue with software or hardware and its not draining your battery, LOL. It's a feature mate. You likely have "Keep screen turned off" enabled in your display settings. It uses your proximity sensor to turn off the screen for you if it senses that the phone is in a pocket or bag. I think it will throw up a dialog box if it gets triggered, that's probably what you're seeing.
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Thanks mate. That makes lot of sense to me now! Lol. Why ddnt I think of that, must have slipped off my mind haha
I also have an S8 and while i am talking on the phone the screen lights up and vibrates,no reason,no message nothing.It's annoiyng i can't talk on the phone calmly because of this.Anyone with the same issue?Thanks
Many thanks it s very useful for me
The problem is caused by aggressive doze and has been resolved.
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I upgraded to OOS 5.1.6 yesterday, then I found that I can't unlock my phone by fingerprint when the screen is off. After some tests, I realize this is a problem with pocket mode.
When the phone is in my pocket, which means that the distance sensor is covered by an object, I can't unlock my phone by fingerprint or use screen off gesture. When I take the phone out of my pocket, I should be able to use these features again. But in OOS 5.1.6, after I take the phone out of my pocket, I can't do these unless I press the power button.
Does anyone have the same problem?
Do you have ang Glass screen protector that covers proximity sensor?
Really strange. I also updated my OP6 to OOS 5.1.6 and I don't encountered any problem with fingerprint or face unlock. I also have a full and original OP screen protector.
That wasn't just 5.1.6 it happened in 5.1.5 too. It's because the proximity sensor isn't going to stay on 24/7 and waste battery just to see if it's in your pocket. It'll check, if it's in a pocket it'll disable the fingerprint sensor and double tap to wake for a short amount of time, then check again, repeat.
plantator said:
Do you have ang Glass screen protector that covers proximity sensor?
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Click to collapse
Nope
TheNetwork said:
That wasn't just 5.1.6 it happened in 5.1.5 too. It's because the proximity sensor isn't going to stay on 24/7 and waste battery just to see if it's in your pocket. It'll check, if it's in a pocket it'll disable the fingerprint sensor and double tap to wake for a short amount of time, then check again, repeat.
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Click to collapse
Yes, I think that if you are in doze mode, the system will check the distance sensor less. Or maybe this is just a problem of the optimize app.
Nope, no issues at all really and nothing with teh fingerprint sensor not responding from in pocket since being on 5.1.6 since Saturday. I have the regular pre-installed protector on. I also have the aggressive doze on and only Textra, Whatsapp and Blue Mail whitelisted.
Eric214 said:
Nope, no issues at all really and nothing with teh fingerprint sensor not responding from in pocket since being on 5.1.6 since Saturday. I have the regular pre-installed protector on. I also have the aggressive doze on and only Textra, Whatsapp and Blue Mail whitelisted.
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Click to collapse
You mean advanced optimization?
handsome_hell said:
The problem is caused by aggressive doze and has been resolved.
--------------------
I upgraded to OOS 5.1.6 yesterday, then I found that I can't unlock my phone by fingerprint when the screen is off. After some tests, I realize this is a problem with pocket mode.
When the phone is in my pocket, which means that the distance sensor is covered by an object, I can't unlock my phone by fingerprint or use screen off gesture. When I take the phone out of my pocket, I should be able to use these features again. But in OOS 5.1.6, after I take the phone out of my pocket, I can't do these unless I press the power button.
Does anyone have the same problem?
Click to expand...
Click to collapse
I just got my OP6 last weekend and I immediately took the OTA. I have had no problems with the pocket sense. I pull mine out of my pocket all the time and it immediately unlocks when I use the print sensor.
handsome_hell said:
You mean advanced optimization?
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Click to collapse
Yep
5.1.6 has officially been withdrawn by OnePlus today because of these freezing issues
i have a diff problem altogether where the phone screen comes on by itself despite me not touching the phone no one called in and no sms received.
---------- Post added at 07:35 PM ---------- Previous post was at 07:35 PM ----------
devnerd said:
5.1.6 has officially been withdrawn by OnePlus today because of these freezing issues
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what!
devnerd said:
5.1.6 has officially been withdrawn by OnePlus today because of these freezing issues
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Click to collapse
God...
Waiting for 5.1.7
I know it's supposed to, but it's starting to annoy me that I have such a hard time swiping down for notifications because 7 out of 10 times I try, the screen turns off.
Any fix for this?
Are you using a screen protector? It could be interfering with the prox sensor. There may also be an issue with the phone app as the screen should only shut off with prox sensor when you're in a call. If the phone app is stuck it might think you're still on a call. Have you rebooted the phone? Uninstall/reinstall updates for phone?
Someone else had a similar issue last week here or on reddit. I'll see if I can find it.
---------- Post added at 03:14 PM ---------- Previous post was at 03:12 PM ----------
here it is, doesn't look like OP provided an update https://forum.xda-developers.com/pixel-3/help/problem-t3858582
@alnova1
I had the same issue (no screen protector also), dealt with it for about a week and finally called support about the issue. They told me that they have been dealing with other people who are having the same issue and did an RMA for me without much push back.
So I cleaned my screen real good, especially there by the sensor. It's behaving normally now. It wasn't THAT dirty, but apparently it made a difference. It I have issues again, I'll call support.
(No screen protector btw... Not yet anyway)