music getting deleted - Xperia Z3 Q&A, Help & Troubleshooting

I could be listening to music one day fine and then the next day all my music is deleted off my memory card,any info would be helpful

I too have noticed this issue with my D6616 Z3. Started happening a few days ago. All the sudden Google music or walkman app will stop recognizing any media stored on the memory card or internal memory until I reboot. Havent been able to figure out what may be causing this issue.

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[Q] Problems with playing music, ringtones, etc.

I bought two Charges last week, one for me and one for the wife. Both of us have been having similar issues with music and/or ringtones randomly not playing on our phones. My wife has missed several calls because the ringtone that she downloaded from Zedge mysteriously stopped working, so the phone acted as if it were on silent mode. I noticed several instances where I can't listen to music on my phone due to a "Error playing the requested track" error within the Google Music app. At first, I thought my problem was due to the fact that I was trying to stream music that I've uploaded, but I was given the same error when I attempted to listen to music stored directly on the SD card.
Thinking that my problem was due to some weird issue with the Google Music app, I tried to play the music on my SD card from the built-in Music Player app and I was quickly prompted with an unsupported file type error. Rebooting both our phones seems to fix the problem, but I've had to do this at least two to three times on my phone, and once on my wife's. It seems that the problem always comes creeping back without warning.
Neither of our phones are rooted, and nothing else has been done to the phone that I can think of that would cause this issue.
In short, music/ringtones/etc. will randomly stop playing regardless of their source (SD card, downloaded, stream). Since the problem is on both of our phones, I'm guessing that this is a common issue on all Droid Charges.
Has anybody else experienced this issue? What are your recommendations on fixing it? Should I just take the phones back to Best Buy and get replacements?
=Edit=
Okay...something is definitely up. I just went to watch a video on the YouTube app, and saw no video. I tried other videos and got the same result. Sure enough, I tried to listen to some music and was given the above mentioned error. What the hell?
I would take them back to Best Buy. Ive never heard of this problem. And if youtube is not playing then there seems to be and underlying problem.
I was having this same problem every so often, typically after having the phone on for a few days without turning it off. I am rooted an running a custom ROM so I thought it might have something to do with that, but obviously that is not the case. I turn my phone off whenever I charge it at night and have not had the problem since doing that. Long story short, I would return the phone if you can, but just turning the phone off and then back on (not rebooting) has fixed the problem for me every time.
Try uninstalling the official twitter app if you have it, reboot, and try again. That usually solves that.
Yankees368 said:
Try uninstalling the official twitter app if you have it, reboot, and try again. That usually solves that.
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Where did you hear about this?
Karma Elite said:
Where did you hear about this?
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Did that solve the issue for you?
http://www.google.com/support/forum/p/youtube/thread?tid=3ef52f711434ba6d&hl=en

[Q] Audio and video problem

Gonna ask here cuz maybe you guys can help me.
Couple of weeks ago i've been having problems with the video playback on my note, i loaded some .avi's and some mkv's on my sdcard (its a class 10, so i doubt the sdcard is the problem) i tested a few mins and it was ok, at least they were playing. Few days ago i was trying to watch one of these movies and after 5 mins or so the video froze, and so did the player, and both music and video apps stopped working.
The music playback gives me an error randomly every once in a while and once again, no other players are able to play and i have to end up rebooting my tab.
I want to take it to the assistance, but i wanna check on xda first.
I've tried almost all the players out there, and the problem persists.
anyone has any idea what the problem might be?

[HELP] Music stutters (every ROM, every music player)

Hello guys. I've been having this issue since I've first bought my Nexus 5, thought I could finally solve it if I shared it with you.
Almost one year ago, I got my Nexus, and since I didn't like Play Music at all I downloaded Poweramp from the Play Store. I immediately noticed that some song in my library stuttered and skipped. I tried to set Audio Thread Priority and Audio Buffer higher in Poweramp, but that was useful. Then, using other audio players (I'm using Shuttle+ now) I realized the hiccups would show up at the same points in the same songs. When I tried to delete one of my troubled songs and to transfer it again on my device via USB, the skipping was gone. This makes me guess this is some kind of memory problem. Furthermore, I can't do the replace thing for all of my 4000+ songs; if I delete all of my songs and then I transfer all of them again, the hiccups show up again randomly in other songs.
During this time, I made the switch from stock 4.4.4 to CM11, and then back to stock 5.0 when it came out a month ago, but this issue has always been present. I recorded an example of an hiccup and I attached it here. You can clearly hear that at 3 and 19 seconds mark. Has this kind of issue affected someone else? Can it be solved at all?
Anyone?
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Sounds like you're having file transfer problems to me. Not sure how you can fix that. Maybe try a different method of getting music on your phone.

[Q] Robotic voice and weird timestamps

Hello everyone,
I am very confused by something that I found somewhat nerve-racking. I was listening to music and songs kept restarting without me doing it. I thought it might have been a glitch in the new google music update. Yesterday, it got worse by skipping back songs and restarting them more frequently, but all of a sudden in the middle of a song, a female robotic voice said "Please unlock the device" and then kept playing my music. I shutdown my device, which btw is a Nexus 5 running android 4.4.4 with Xposed Framework installed. Later I was looking at files using the app "Root Browser" and I noticed many, if not most of the files (except app data ones) had weird time stamps. Some said the file was created only a few minutes before (mm/dd/yyyy, h, m, s) (05,04,2015, 2:54:54) and others were "created" on (01, 01, 1969, 12:00:00). I did a factory restore and re-installed Xposed and some games, social media, and file explorer app I mentioned before. The timestamps on the files were still really weird and from 1970. At the time of posting, I havent listened to music so I'm not sure if that issue is gone, but I will update at the end of the day.
If anyone could help me figure out what is going on, I would greatly appreciate it. Thanks for any help provided.
p.s. I ran ESET, AVAST, NORTON, and 360 SECURITY and they all showed there was no threats.
**UPDATE**
I was listening to more music and nothing fishy was happening, timestamps are still messed up though.

Sony Music App Issues

Just wandering if anyone is having issues with the most recent music/Walkman app from Sony. Was listening to music and all of a sudden it would stop and then realised why cause it said can not play song. So went through my songs and realised there was a few duplicates. Why I dont know went to my folder under ext sd card and there is no duplicate in it. Then I noticed on few songs it wasnt even playing the song listed.
Anyone else have the problem or just me.
Tried all usual stuff cleared data. Uninstall updates then updated it again. Same problem
I never had that issue. Is your music on the external SD? If that's the case try to chek your SD Card using a PC, run a scandisk on it. If they're on the internal memory, maybe your media scanner glitched out? There should be a few apps on the play store that will reset the media scanner database, even though most times just rebooting the phone would fix those issues.
snwman said:
Just wandering if anyone is having issues with the most recent music/Walkman app from Sony. Was listening to music and all of a sudden it would stop and then realised why cause it said can not play song. So went through my songs and realised there was a few duplicates. Why I dont know went to my folder under ext sd card and there is no duplicate in it. Then I noticed on few songs it wasnt even playing the song listed.
Anyone else have the problem or just me.
Tried all usual stuff cleared data. Uninstall updates then updated it again. Same problem
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I also in this issue .. I'm losing my mind already ..
MarkMRL said:
I never had that issue. Is your music on the external SD? If that's the case try to chek your SD Card using a PC, run a scandisk on it. If they're on the internal memory, maybe your media scanner glitched out? There should be a few apps on the play store that will reset the media scanner database, even though most times just rebooting the phone would fix those issues.
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Seems to be a problem but what its down to I dont know. Using poweramp music player now and it works perfect. No skipping songs or any of the problems I had with Sony music player shame

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