[Q] Audio and video problem - Galaxy Note 10.1 Q&A, Help & Troubleshooting

Gonna ask here cuz maybe you guys can help me.
Couple of weeks ago i've been having problems with the video playback on my note, i loaded some .avi's and some mkv's on my sdcard (its a class 10, so i doubt the sdcard is the problem) i tested a few mins and it was ok, at least they were playing. Few days ago i was trying to watch one of these movies and after 5 mins or so the video froze, and so did the player, and both music and video apps stopped working.
The music playback gives me an error randomly every once in a while and once again, no other players are able to play and i have to end up rebooting my tab.
I want to take it to the assistance, but i wanna check on xda first.
I've tried almost all the players out there, and the problem persists.
anyone has any idea what the problem might be?

Related

[Q] Problems with playing music, ringtones, etc.

I bought two Charges last week, one for me and one for the wife. Both of us have been having similar issues with music and/or ringtones randomly not playing on our phones. My wife has missed several calls because the ringtone that she downloaded from Zedge mysteriously stopped working, so the phone acted as if it were on silent mode. I noticed several instances where I can't listen to music on my phone due to a "Error playing the requested track" error within the Google Music app. At first, I thought my problem was due to the fact that I was trying to stream music that I've uploaded, but I was given the same error when I attempted to listen to music stored directly on the SD card.
Thinking that my problem was due to some weird issue with the Google Music app, I tried to play the music on my SD card from the built-in Music Player app and I was quickly prompted with an unsupported file type error. Rebooting both our phones seems to fix the problem, but I've had to do this at least two to three times on my phone, and once on my wife's. It seems that the problem always comes creeping back without warning.
Neither of our phones are rooted, and nothing else has been done to the phone that I can think of that would cause this issue.
In short, music/ringtones/etc. will randomly stop playing regardless of their source (SD card, downloaded, stream). Since the problem is on both of our phones, I'm guessing that this is a common issue on all Droid Charges.
Has anybody else experienced this issue? What are your recommendations on fixing it? Should I just take the phones back to Best Buy and get replacements?
=Edit=
Okay...something is definitely up. I just went to watch a video on the YouTube app, and saw no video. I tried other videos and got the same result. Sure enough, I tried to listen to some music and was given the above mentioned error. What the hell?
I would take them back to Best Buy. Ive never heard of this problem. And if youtube is not playing then there seems to be and underlying problem.
I was having this same problem every so often, typically after having the phone on for a few days without turning it off. I am rooted an running a custom ROM so I thought it might have something to do with that, but obviously that is not the case. I turn my phone off whenever I charge it at night and have not had the problem since doing that. Long story short, I would return the phone if you can, but just turning the phone off and then back on (not rebooting) has fixed the problem for me every time.
Try uninstalling the official twitter app if you have it, reboot, and try again. That usually solves that.
Yankees368 said:
Try uninstalling the official twitter app if you have it, reboot, and try again. That usually solves that.
Click to expand...
Click to collapse
Where did you hear about this?
Karma Elite said:
Where did you hear about this?
Click to expand...
Click to collapse
Did that solve the issue for you?
http://www.google.com/support/forum/p/youtube/thread?tid=3ef52f711434ba6d&hl=en

Video stopped working on G2x (anyonelse?)

I was watching videos on youtube via the youtube app, when the video stopped working, but the sound was still playing fine. I did the update through the LG update tool, so I am running GB 2.3.3 and the phone is not rooted ..... anyone else?
and btw, the camera is not displaying live on the screen (just black screen) either (but can take pictures and view them)
yes i used other video players with the same result
I also cleared the cache (no result) .... and did restart the phone, which seemed to fix the problem for couple of minutes.
I wasn't able to find too much info on google about it (that's why I am posting here) .... and yeah, I am aware of the problems G2x had/has ...

[HELP] Music stutters (every ROM, every music player)

Hello guys. I've been having this issue since I've first bought my Nexus 5, thought I could finally solve it if I shared it with you.
Almost one year ago, I got my Nexus, and since I didn't like Play Music at all I downloaded Poweramp from the Play Store. I immediately noticed that some song in my library stuttered and skipped. I tried to set Audio Thread Priority and Audio Buffer higher in Poweramp, but that was useful. Then, using other audio players (I'm using Shuttle+ now) I realized the hiccups would show up at the same points in the same songs. When I tried to delete one of my troubled songs and to transfer it again on my device via USB, the skipping was gone. This makes me guess this is some kind of memory problem. Furthermore, I can't do the replace thing for all of my 4000+ songs; if I delete all of my songs and then I transfer all of them again, the hiccups show up again randomly in other songs.
During this time, I made the switch from stock 4.4.4 to CM11, and then back to stock 5.0 when it came out a month ago, but this issue has always been present. I recorded an example of an hiccup and I attached it here. You can clearly hear that at 3 and 19 seconds mark. Has this kind of issue affected someone else? Can it be solved at all?
Anyone?
Up
Sounds like you're having file transfer problems to me. Not sure how you can fix that. Maybe try a different method of getting music on your phone.

Note 2 don't plays videos or music

Hi all,
First excuse me if this is not the good forum for this thread, I'm new to this website.
I have a big problem with my Samsung Galaxy Note 2.
It doesn't play any video or music. Not only in a specific app but in every app I tried.
I tried the youtube app, the stock music app, shuttle music player which I usually use, but it also doesn't work when I go to youtube, dailymotion or any video site with the chrome browser. Videos in my facebook news feed won't play too.
When I try to watch a video or listen to music or simply launch an app like youtube for example, the phone becomes so slow that I must close the app. If I manage to click on a video, it just won't start. Generaly the app crash or the phone shut down or restart.
With the vlc app I can see the video but there is no sound.
It really starts to piss me off, I don't understand what's the problem.
Maybe it a software problem, I thought I could do a hard reset.
But it could also be a hardware problem, specifically something in relation with the speaker or the sound system, because yesterday my phone made strange noises and three days ago it fell on the ground.
Any help is welcome. Thank you for everything in advance.
Hi!
The easiest way to solve the following:
1. hard reset.
2. It did not help, then reflash the firmware on the stock, or better service firmware.
3. It did not help, then contact the service, as it is likely unfortunately hard problem.
Sorry for my english, good luck!
Hello, thanks for your help.
I reset the phone and the problem is still here.
But I noticed something interesting.
When I reboot the phone, it works for a while before the problem come back.
But maybe it's just a coincidence, because this morning the speaker made strange noises right before the problem came back. So I'm more and more covinced that it's a hardware issue.
So I think i will take the phone to a repair storé if thé problem doesn't go away by itself.
It's my pleasure.
But if you reflash the device previously, you would advise to try to flash ... Although, if you can carry in service, it is better there.

Video playback crashing and sluggish phone after update

Hi !
I searched but couldnt find my problem.
I recently updates to Android 7 with Rogers version. Every since then, I am having problem playing any type of video. It will work then for some reason it won't. Phone gets sluggish, I have to restart but sometimes the problem is still there.
When I can't play videos, I can't play any and I get no error message, the video just never loads and freezes the phone until I force quit the app.
The problem impacts all videos : Snapchat, Instagram, Videos have recorded, videos in Chrome, and even gifv.
I cleared the system cache but that didn't do much.
Does anyone have a solution or a similar problem ?
Thanks !
You have facebook messenger installed? That may be the problem as it is mine and another person's.
https://forum.xda-developers.com/galaxy-s6/help/problem-sound-output-t3617534
https://forum.xda-developers.com/galaxy-s6/help/videos-sound-stops-t3617115

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