My daughter dropped her Nexus 5, which had been upgraded to Lollipop. She had her protective cover on it, and from the outside, nothing seems broken. When we turn it on, we see the white Google letters appear, then the android animation with the flying colorful dots (flying agonizingly slow), and then the phone builds the colorful android letters - again very slowly. All of that takes about a full minute. Then the phone seems fully booted (we hear the notification sounds), but the screen just goes and stays black. I can also get in bootloader and the screen works perfectly there too.
Does anybody have any idea about what could be wrong with it?
Also - I never rooted the phone, nor activated the usb debugging. Does anybody have any idea about how I might still be able to do that? And also - is there any way to back up personal data (like pictures) first?
Thanks!
Well it can't be a hardware fault surely.
You could try and get an adaptor to see if it will display an output on the TV. If you can do that, you may be able to backup the data. Although then again it may just be a waste of money. Does it show up as a device in windows?
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TL: DR: Screen sometimes is totally black, but otherwise the screen seems to work fine. Sometimes the phone acts completely normal. Sometimes the phone acts completely normal, but the screen is tinted green, but only after it's booted up. I can access download screen with no issue, most of the time I can get into recovery with out a problem, but not always.
I'm brand new to the GS3, but I purchased it last week on ebay (described as fully functional) since my other phone has been giving me troubles. I received it last Thursday (5/15/14), and it seemed to work fine. I have not been able to activate it yet since I did not have 4G sim card, so I've just been playing with it around the house to make sure it works until I get my 4G card from Verizon in the mail.
So Saturday comes along, and I notice that the screen is all black, but makes the usual sounds when you touch the screen. I pull the battery, and boot it back up. The Samsung logo would come up, but none of the boot animation. Nothing after the Samsung logo. It seems that if I push the power button, the phone seems to be functional, but nothing comes up on the screen. Sometimes if I push the power button a bunch of times, I can get the screen to come on. The screen looked normal, and everything worked fine, until I hit the power button. Back to the black screen. I booted into recovery, cleared the cache and did a factory wipe, and it seemed to be completely normal for a while.
I've noticed that sometimes phone acts completely normal (proper colors, screen turns off and on as it should), sometimes it works normally but the screen is tinted green (power button turns off and on the screen as it should), and sometimes, the screen is totally black, but the touch functions work normally.
Since the screen always works at boot (I can see the Samsung logo clearly and with no color distortion, but sometimes the rest of the boot animation is gone, even though I hear the boot music), and there is also no color distortion in recovery or download mode, am I likely looking at a software issue?
It is not rooted, and completely stock on 4.1.2. EDIT:Baseband is VRBMF1.
I have tried to make my problem as clear as possible, but I will clarify anything if necessary.
Thanks.
I downgraded to VRBMB1 with ODIN, and I still seem to be having the same issue (screen goes black, won't come back on), although the green tint problem hasn't happened yet. As long as I leave the screen on, it works fine. I'm thinking that this might be a problem with the power button, although I don't understand why it would allow me into download mode with no issues, but trouble doing much of anything else. I'm probably going to be sending it back for a refund, but if anyone has any suggestions, I'm more than willing to listen. Thanks.
My Nexus has a display problem and i'm trying to troubleshoot what the issue is and I'm wondering if anyone could help as it's not obvious where the issue lies.
What happened is I was using it as normal this morning and then the screen started flickering to different sizes/colours until it finally just went off. It was almost like it is trying to find the correct refresh rate and the colours appeared polarised at one point. After holding power down to reset it, the google logo appeared and then the spinning dots. Once the boot was complete the android logo appeared and then as soon as the main screen was displayed the display cuts off with a white pixelated mist and shuts off. The phone is still running as if I connect via HDMI I can see everything as normal however the phone responds extremely slowly. I can get into recovery however the screen quickly does some strange things, it flips like a mirror and cuts 1/3 of the screen off.
I'm not sure if this is a LCD problem as its a replacement from ebay that I've been using for a few weeks now. I would suspect that before anything else however it's odd the pre boot logos display fine. I've checked and cleaned all connections however it's still doing it. I'm running stock 5.1.1 rooted.
So my T-Mobile Galaxy Note Edge (SM-N915T) running rooted Android 5.1.1 just encountered the infamous green screen seen. The first time, the green screen disappeared after entering sleep mode and waking up, then about 5 minutes later, the green screen stayed, even after a full reboot (even the Samsung bootup animation, download mode, and TWRP were tinted, so I think we can rule out software issue). The phone was still navigable and usable, just with a serious heavy green tint, curiously, the phone would change between the heavy green tint and a grey tint, and the tint would stay on the upper 30% of the phone and turn grey as it entered sleep mode, almost as if the phone was trying to correct the display or something was barely making contact inside the phone.
Then the green tint got more intense, I could make out the basic background, the fingerprint scanner let me past the lockscreen, and the S-Pen sounds would still play when the S-Pen was removed, inserted, and when the screen was touched. Additionally, my PC does not pick up the Note Edge, yes I have the Windows drivers installed, USB debugging enabled, and MTP + ADB enabled via the secret menu in the dialer. Also OTG is down, my mouse and keyboard are receiving power, but no longer recognized.
Now, after another reboot, the phone is stuck in a bootloop, with the Samsung and T-Mobile sounds playing over and over again, there is a green tint when the Samsung logo should be playing, but a dark screen (as in, AMOLED off) when the T-Mobile animation should be playing.
The phone can't even properly boot into download or recovery mode anymore.
The phone wasn't exposed to heat or pressure, it was just charging off an ASUS power brick and a LG microUSB cable (and was relatively cool, not hot).
The phone was bought second hand, KNOX is tripped, and well past the warranty period.
So my questions for everyone here:
-Any idea what the problem is? GPU failure? Bad solder? Short circuit? Screen failure?
-Any hope? I heard someone else was able to get rid of the green screen after freezing the phone, but at the same time, I don't want to risk condensation inside the phone if I don't have to, and if it was melted solder from some sort of charging issue, heating the phone would probably be a better solution.
While I do have backup phones and and a backup of all my files in case something like this happened, I'm going to miss the curved edge and the S-Pen, and I don't want to take the phone to a 3rd party repair shop, considering you can buy an used functional Note Edge for less than the price of a replacement display, besides, the new Note 7 looks nice.
Anything that hasn't been mentioned above would be helpful... Thanks
UPDATE:
Now the screen doesn't turn on anymore, it flashes green when turned on, but remains dead. The T-Mobile sound still plays, and the motor rumbles for a second, but the fingerprint scanner and S-Pen rumbles and sounds are no longer responsive notification light pulses between white and blue.
Attempting to boot into download or recovery mode yields 2 seconds of green screen, then the T-Mobile boot up sound.
UPDATE 2:
Phone boots properly now judging by the fingerprint scanner responding and S-Pen sound, touch screen also seems to be functional based on S-pen cancel sound, but screen is now completely black, is it safe to assume a screen failure/damage?
Hey,
I was replacing my screen, when I went to test it instead of the google logo I got a fully green screen, the phone booted, but continued to be green. The always on display looks exactly as it should. Once it was fully on, I managed to put my pin in blind and the phone all works fine (it seems), and some black gets through, I assume the screen turns off those pixels which is why maybe that shows up correctly(ish).
The interesting thing is, I did at one point have to working fully, full colour, this was between reconnecting the ribbon cable and restarting, but I pressed the power button to sleep it and then hit it again and if I remember correctly was green again. So that made me think "poor connection" of come kind. What's even more strange is that when it is green and I press the power button to sleep and wake, the screen appears at least to display the full colours at the end and begging of their animations respectively. Maybe its not full colour, but at least it's more visible.
The final thing is when I go into the bootloader, sometimes it's full colour, and others it's got the solid green effect where black isn't displayed. What's odd is, even when the bootloader is showing correctly as soon as start is click it goes to a full green screen again and we don't see the logo at all. Also I managed to get into safe mode and it made no difference. It's just odd that it seems to decide to green, rather than due to any cable tussle
Basically has to a cable issue, but I'm not sure how to troubleshoot it, and advice on how to proceed would be much appreciated. Like if the screen arrived faulty, if the connector is damaged in the phone so it can't be used, and the motherboard would need replacing.
Thanks,
Dillon
In recovery mode, there's full colour as well, I factory reset the phone, but it made no impact. However entering into recovery mode did flash the google logo and some of the screen whit, and the same thing happened on reboot from recovery mode.
It seems so odd to have these kind of consistent moments of colour and not colour if it's the ribbon
I should have also mentioned, that the clamp is broken, could that be the issue, does the connection need to be screwed in?
Also Here are some images of both the phones connection and the screens
I'd say jb weld your broken clamp before buying parts. Could be as simple as that it's not a tight enough connection
Situation: Samsung Galaxy J7 Crown. Never messed with. USB Debugging not enabled No special permissions (no ADB). I am able to access the Android Recovery screen. Obviously wipe cache partition didn't help, nor Lacking storage booting. Other than the Recovery and download screen: I get the Power/Restart icons when booted normally. Reset works, but power doesn't turn the phone off. No phone calls, Yes notifications. Camera from lock screen comes on (triple click on home button) and touch screen works.
I've tried to trace out the lock pattern in the hopes its still working outside this specific situation. No indication that it is.
All i want is a few sentimental pictures. Although after an entire day of frustration, finding out that the only thing that works is the camera is kinda funny and ironic.
Ive looked on XDA forums, but I'm having no luck w/ exact situation, although I'm sure someone has been in the same situation or similar enough.
Spent all day looking at options (Odin?) and nothing looks like it would work out for me.
Knowing the camera works, makes me hopeful that a mirror would work? No reaction to lock screen pattern makes me think not.
Additional (maybe irrelevant) info. Shows up on home WiFi while Find My Mobile said it was offline (makes sense with Notifications/no calls)
Any advice? Just point me in the right direction if there is one.
If not i hope you appreciate the Irony here. Thanks
(I used to be not so bad tech support, but haven't been keeping up as of late, and today was a painful reminder. Take pity on me.)
Black Screen Except Camera - Galaxy J7 Crown
Hey there anick22! I was so glad to see a search result with something referencing the camera working, on an otherwise completely black screen! I was super bummed to see that noone had replied to your plea for help with this insane problem!! I hope you found a solution by now!!
My 2 month old Galaxy J7 Crown suddenly went black on me one day, and it didn't happen as a result of a drop, or spill, or any other damage. I don't recall having put any new or different apps on it, recently, either.
The triple click of the Home button does open the camera, and the screen lights right up, perfectly. It takes it's usual beautiful pics, and I'm able to use all of the camera functions. I'm even able to view any photos I took during that particular session, buy not any prior pics, because I'm unable to unlock the phone.
"Hey Google!!" also reacts, and will display the result of any question that I may ask it, but I'm unable to go into the answers, without the ability to unlock my phone.
I have been able to get the phone into safe mode, while attempting to power it off, by pressing the power button, and then tapping on "power off" (although this hasn't worked every time I've tried). While in safe mode, "safe mode" is displayed in the bottom left hand corner, but nothing else appears on the screen.
Upon powering up the phone, all of the normal things happen. It shows "Samsung" and goes on to the blue screen to show the "Trac Fone" logo, but once the phone is booted up, the screen is black!!
PLEASE tell me that you were able to find a solution to this!!! I went and purchased a new Moto G7, (since I had a Droid Turbo 2 in the past, and it was amazing!!), and I'm beyond ready to get back to my J7 Crown!! PLEASE HELP!!
Thanks so much!!!
By the way, I'm a newbie here, as If you couldn't tell!!