Nexus 5, black, 32 GB, 6 months of light usage
It happened without any reason ... Everything was going as usual, I did nothing new or different.
Battery level was ±10% when I put it on charge, at 00:00, standby.
Around 4:30 am, the charger was burning hot and issued a sharp whistle, (also smelt the toasted metal/plastic) I immediately unplugged my Nexus which was unusually hot near the CPU location (2/3 the height, center).
The phone never boot up again. Vol+ & Power don't work, and nothing shows up when I put it back on charge with a different charger.
Now, when I put it back to charge, it heats up at the same point, and according to iFixit : Nexus 5 Teardown, there're some stuff related to charging and power management :
View attachment 3061424
I can clearly notice a very slight mark on the back, under the camera/flashlight. Since the phone was wearing its cover all the time, I'm wondering where this came from...
View attachment 3061425
I've the opportunity to buy a non-working Nexus 5 black 32 GB for pieces exchange, for ~70$.
I was going to get a Nexus 6 anyway, but now I've nothing. Do or don't ?
Another useful(?) thread :
[bootloader] [unbrick] Second Bootloader on Nexus 5
Any help is appreciated !
Younex said:
Nexus 5, black, 32 GB, 6 months of light usage
It happened without any reason ... Everything was going as usual, I did nothing new or different.
Battery level was ±10% when I put it on charge, at 00:00, standby.
Around 4:30 am, the charger was burning hot and issued a sharp whistle, (also smelt the toasted metal/plastic) I immediately unplugged my Nexus which was unusually hot near the CPU location (2/3 the height, center).
The phone never boot up again. Vol+ & Power don't work, and nothing shows up when I put it back on charge with a different charger.
Now, when I put it back to charge, it heats up at the same point, and according to iFixit : Nexus 5 Teardown, there're some stuff related to charging and power management :
View attachment 3061424
I can clearly notice a very slight mark on the back, under the camera/flashlight. Since the phone was wearing its cover all the time, I'm wondering where this came from...
View attachment 3061425
I've the opportunity to buy a non-working Nexus 5 black 32 GB for pieces exchange, for ~70$.
I was going to get a Nexus 6 anyway, but now I've nothing. Do or don't ?
Any help is appreciated !
Click to expand...
Click to collapse
Why wouldn't you just call Google? They have been offering replacements not to mention your phone is working warranty. Just RMA it. Why sell for $70? Doesn't make a whole lot of sense.
Sent from my Nexus 5
@jmtjr278
I didn't mean to sell it, but to buy another one (chance, exactly the same) so I can get working chips from it.
Younex said:
@jmtjr278
I didn't mean to sell it, but to buy another one (chance, exactly the same) so I can get working chips from it.
Click to expand...
Click to collapse
Got ya. I would still recommend calling Google and RMA it. Best solution.
Sent from my Nexus 5
Yes, if under warranty why not just return it?
Also, isn't it Vol- power?.?
Joca14 said:
Yes, if under warranty why not just return it?
Also, isn't it Vol- power?.?
Click to expand...
Click to collapse
Nope, tried everythig :-/
No hopes. Definitly, R.I.P
I will continue looking for the needed pieces, or even an entire motherboard.
Screw you LG :-\ I knew it but had no other choices after 2 Nexus made by LG came out
Related
So I think I have repaired my hardware until it is toast. A couple of weeks ago my screen cracked. I have repaired iPods and iPhones in the past so I felt confident ordering a new screen assembly (the whole deal, digitizer, LCD etc) and replacing it.
I put it all back together and it was running fine. I screwed up the front camera, but ordered another one.But I noticed that I hadn't totally closed the case and one of the clips wasn't closed. I pushed it shut and the connectivity on 3G (4G is spotty in my town) disappeared.
I opened it up and saw I had broken the 3G antenna. So I ordered another and replaced it. Still no signal most of the time. I talked to a guy at the Cell Phone repair shop and he suggested to get another antenna. So I did.
When it arrived yesterday I replaced the front camera and the antenna.
NOW
still no connectivity
AND
the unit will not stay on without external power. It powers up fine and says no power and shuts down. The battery icon shows no power and charging, but does not charge and shuts down the moment it is unplugged. The unit was running at about 50% power when I replaced the camera and antenna.
So any suggestions? I figure if I ship it to LG, they are going to laugh and say "No Warranty for You!" but I don't come up for a new subsidized phone for two months.
Sprint, Nexus 5, stock.
Maybe instead of talking to the guy at the cell phone repair shop, just give it to him. No one can advise without hands on...
Sent from my Nexus 5 using Tapatalk
rootSU said:
Maybe instead of talking to the guy at the cell phone repair shop, just give it to him. No one can advise without hands on...
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
He has never had his hands on a Nexus 5, and was hesitant to speak with any authority on either issue.
I just was seeing if either problem was one of those things people with experience breaking down the N5 would go "yeah it does that unless you do x and y."
OK well you need to give it to A professional. Any other mobile repair shop. "it could be x" just leads to you spending more money on stuff it isn't so my advice is get a professional assessment and don't take any "could be" from here
Sent from my Nexus 5 using Tapatalk
rootSU said:
OK well you need to give it to A professional. Any other mobile repair shop. "it could be x" just leads to you spending more money on stuff it isn't so my advice is get a professional assessment and don't take any "could be" from here
Sent from my Nexus 5 using Tapatalk
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Click to collapse
This post is part of the last ditch attempt to troubleshoot before I try and get Sprint to let me get a subsidized phone early. I figured that somehow it all went FUBAR.
Thanks for the advice.
Sure. Fair enough.
Sent from my Nexus 5 using Tapatalk
Apparently at least the battery issue is software related. I did a factory reset (couldn't hurt at this point) and the whole time during the reset and wipe (several minutes) the battery worked fine. The moment it booted into KitKat, I get the shutting down no power screen. After some experimenting, I notice it will stay on fine in recovery mode, into android and it shuts down.
I am googling, but open to suggestions.
Hello. I recently bought a Nexus 5 (like 2 days ago) and I'm having some issues with the touchscreen. When my battery gets to 25% or lower, the screen goes mental. The so called ghost-touches are getting a hold of it and I can barely do anything. Today the battery got to 10% and the touchscreen 'dieded', as in I couldn't even unlock the screen. It did show some minimal movement but that was it. After I plugged in the charger everything went back to normal and the touchscreen acted like it should, no ghost-touches or anything.
Someone told me this problem might have something to do with some battery saving settings, but I couldn't find any kind of option similar to that. Any thoughts? Can I fix it somehow? Is it a general Nexus 5 problem? Should I send the phone back to warranty? Thanks.
Nothing? :<
Water damaged?
Sent from my Nexus 5
And who is this "someone"?
The phone is not water damaged. That someone is a friend of mine.
BilboTrousing said:
The phone is not water damaged. That someone is a friend of mine.
Click to expand...
Click to collapse
If your friend told you to jump off of a bridge, would you listen to him? Find a more reliable source. Friends tell you hearsay
Sent from my Nexus 5
There are no battery saving settings. What's happening to you is not normal. I've been reading this forum for a year and never seen anyone with this issue.
I've seen it when charging off a cheap cable but not whilst discharging. I would consider returning it. Its clearly a fault
Dear friends,
my nexus 4 is 1 1/2 years old now. while its a great phone the battery now dies too fast. its hardly few hours. always remembering charging is an issue. also the extra portable power has to be used so much frequently.
Its now out of warranty. as one year has passed. i cannot for sure change battery myself. Pls let me know is there any service repair center in your experience where i can get this battery replaced for nexus 4.
I am based out of london and if its in london the better.
kindly advice thank you
I have seen that you can replace the battery yourself if you are careful enough, there are tutorials with step-by-step pictures.. As for the battery, an Optimus G battery will also work, but you must make sure the battery is authentic; I have read that there are lots of counterfeit ones offered online.
Shooting Star Max said:
I have seen that you can replace the battery yourself if you are careful enough, there are tutorials with step-by-step pictures.. As for the battery, an Optimus G battery will also work, but you must make sure the battery is authentic; I have read that there are lots of counterfeit ones offered online.
Click to expand...
Click to collapse
hello thank you for your prompt reply. actuially thats my concern that I was wondering if there is some reliable trusted repair shop they would be able to supply authetic battery and also do professionally the replacement...i m really not good at tech things and if it comes to hardware i really dont want to end with a phone not working
Hence the request...has anbody got their nexus 4 replaced here at london locally ..
appreciate if somebody could have offered some insight
sunandoghosh said:
appreciate if somebody could have offered some insight
Click to expand...
Click to collapse
hello
I replaced my n4 battery last week with a battery claiming to be genuine from ebay uk.
it was quite easy the tricky part is the adhesive holding the battery down its pretty strong stuff.
When I bought the battery I didn't know if it actually was genuine or not, but after fitting it it appears to work as I remember my n4 working when I first had it.
I would recommend you do it yourself one other thing if the phone has never been opened, the clips for the rear half of the case are difficult to undo, so take care when prying open the back.
http://www.ebay.co.uk/itm/261643399559?_trksid=p2059210.m2749.l2649&ssPageName=STRK:MEBIDX:IT
this link is the exact battery I have used. If you want any more info just ask ill do my best to help you.
Skinpipe said:
hello
I replaced my n4 battery last week with a battery claiming to be genuine from ebay uk.
it was quite easy the tricky part is the adhesive holding the battery down its pretty strong stuff.
When I bought the battery I didn't know if it actually was genuine or not, but after fitting it it appears to work as I remember my n4 working when I first had it.
I would recommend you do it yourself one other thing if the phone has never been opened, the clips for the rear half of the case are difficult to undo, so take care when prying open the back.
http://www.ebay.co.uk/itm/261643399559?_trksid=p2059210.m2749.l2649&ssPageName=STRK:MEBIDX:IT
this link is the exact battery I have used. If you want any more info just ask ill do my best to help you.
Click to expand...
Click to collapse
Hi,
I live in Holland and I want to buy the original battery.
How is it holding up?
Are you getting more SOT than before?
Thanks in advance!
Hey guys, I ran into some issues after replacing my battery. I bought this one, it look identical to the original I think.
After replacing it, my phone gets the red LED light if I try to hold Power to turn it on. The only way to turn it on is by entering fastboot mode (Power + Vol Down).
The phone would not reboot itself on software commands (ie. rebooting from recovery menu or "fastboot reboot"), the only way is to enter fastboot mode when the phone is off. Secondly, the battery icon does have the lightning charging sign, however the status said it's "Not charging". There is no green charging light. Right now the battery percentage is decreasing as I use the phone.
I am able to transfer files to the phone if I connect it to the computer, I have to assume it is charging even though the phone doesn't update the battery info. I am running fully factory stock firmware, Android 5.0.1.
I wonder if this is an issue with the battery, or if I need to completely drain it or some extra step I need to perform? Thanks.
Nevermind, it was a faulty battery and I'm getting an exchange. I guess they stored it for a so long.
eksasol said:
Hey guys, I ran into some issues after replacing my battery. I bought this one, it look identical to the original I think.
After replacing it, my phone gets the red LED light if I try to hold Power to turn it on. The only way to turn it on is by entering fastboot mode (Power + Vol Down).
The phone would not reboot itself on software commands (ie. rebooting from recovery menu or "fastboot reboot"), the only way is to enter fastboot mode when the phone is off. Secondly, the battery icon does have the lightning charging sign, however the status said it's "Not charging". There is no green charging light. Right now the battery percentage is decreasing as I use the phone.
I am able to transfer files to the phone if I connect it to the computer, I have to assume it is charging even though the phone doesn't update the battery info. I am running fully factory stock firmware, Android 5.0.1.
I wonder if this is an issue with the battery, or if I need to completely drain it or some extra step I need to perform? Thanks.
Click to expand...
Click to collapse
I don't think it's the official one..
you can buy the original one here: http://www.spareslg.com/bateria-lg-e960-nexus-4-lg-optimus-g-e975-eac61898601.html
My N4's battery was starting to expand. I noticed it when the Qi orb charger stopped working and the glass was lifting up on the front left side. I did the replacement myself and it was not too hard. I would suggest watching the YouTube videos a few times over. As for tools, I borrowed the screwdrivers from my office, guitar pics and a hair dryer from my wife. As for how long it took, it was about an hour. You will need a lot of patience with opening the phone and prying out the old one. As for the battery, I figured I would get what I paid for, so I avoided the $10 ones on Amazon and Ebay as there were too many bad reviews there. I was able to buy a brand new (non OEM) one from Radio Shack online and ship it too the store down the street.
http://www.radioshack.com/dantona-3-8v-2100mah-li-poly-battery-for-lg-bl-t5/55076584.html
I can now get 24hrs up time with light use (stock 5.0.1).
My N4 works great, and he has 2 years old LOL.
Battery works great also :3
Hey guys, I'm hoping someone can help me out here. 2 nights ago I opened up my sons Nexus 5 and changed the battery. I replaced it with a oem replacement that I found on Amazon. I put the phone back together and everything works fine, but he is suffering from random shutdowns. He says that he plays his phone throughout the day and every now and then when he pulls his phone out of his pocket it has powered off. He has to hold down the power button to restart the phone. Has anyone ever had this issue? Do I need to take the phone back apart? Help please!
Open the phone again to make sure everything inside is connected firm and correctly. Otherwise if you keep getting the issue after, you should probably send the battery back to the seller.
It is very difficult to find genuine batteries these days as this phone isn't manufactured anymore. Every battery being different in every phone these days. Planned obsolescence at it's best.
Sent from my Nexus 5 using Tapatalk
SAme happened to me recently, make sure all the connections are ok and if its still acting ****ty send it back for a replacement.
dkconor said:
Open the phone again to make sure everything inside is connected firm and correctly. Otherwise if you keep getting the issue after, you should probably send the battery back to the seller.
It is very difficult to find genuine batteries these days as this phone isn't manufactured anymore. Every battery being different in every phone these days. Planned obsolescence at it's best.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes, recheck the connections, but I strongly suspect defective battery, too. I don't know if this one is any better: https://lg.encompass.com/item/10389517/LG/EAC62078701/Rechargeable_Battery,lithium_Polymer. Probably more $ but not unreasonable. I believe I read shipping is about $8.
Sent from my Nexus 9 using Tapatalk
I bought my Pixel 4 XL when it first released and pre-ordered,. I soon after got my phone and everything was lovely I had a screen protector ready for it and a good case to protect it from any falls or any damaged. I've had the phone since the phone released and now my phone is refusing to hold a charge.. It seems to be stuck at 50% but dies as soon as I take it off the charger. At one point I was able to make it actually charged the battery from 0 to 100 if I squeezed the bottom G portion of the back of the phone. That seems to have stopped working now.. now my phone even on the charger is literally at 0%, and the only thing keeping it alive is a charger itself. As soon as I take it off it will turn off randomly but when I plug it into the charger in powered off , it will show a battery with a ? Within it. My phone is under the one year manufacturers warranty and Google advise me that I could take it into uBreakiFix to get it fixed.. mind you, the place is almost 60 miles away from me. I have never dropped my phone it's been in a case and the screen is a virgin screen because I've had a screen protector on it since the moment I opened the box..
This kind of reminds me of the Nexus 6P shutting off at 30 to 40% because of a faulty battery..
I've googled around for solutions and apparently this is a known issue in Google tracker and apparently it is a hardware issue with a flex cable that comes out of the battery... Not only does the battery have a negative and a positive terminal it also has a data terminal that reports battery health battery temperature battery voltage and anything having to do with the battery. Well apparently the soldering in that part of the cable is faulty and cracks according to them due to dropping the phone or damaging it but again mind you I've never dropped my phone it's been in the case since day one..
I've taken really good care of my device like I'm pretty sure a lot of you have...
I have a feeling that before the Pixel 5 is out many people will be experiencing these problems because this is not a software problem this is a manufacturing problem within the phone itself.
again I took a really good care of my phone this was not supposed to happen so expect it to happen in yours even though you've taken good care of it.
i42o said:
I bought my Pixel 4 XL when it first released and pre-ordered,. I soon after got my phone and everything was lovely I had a screen protector ready for it and a good case to protect it from any falls or any damaged. I've had the phone since the phone released and now my phone is refusing to hold a charge.. It seems to be stuck at 50% but dies as soon as I take it off the charger. At one point I was able to make it actually charged the battery from 0 to 100 if I squeezed the bottom G portion of the back of the phone. That seems to have stopped working now.. now my phone even on the charger is literally at 0%, and the only thing keeping it alive is a charger itself. As soon as I take it off it will turn off randomly but when I plug it into the charger in powered off , it will show a battery with a ? Within it. My phone is under the one year manufacturers warranty and Google advise me that I could take it into uBreakiFix to get it fixed.. mind you, the place is almost 60 miles away from me. I have never dropped my phone it's been in a case and the screen is a virgin screen because I've had a screen protector on it since the moment I opened the box..
This kind of reminds me of the Nexus 6P shutting off at 30 to 40% because of a faulty battery..
I've googled around for solutions and apparently this is a known issue in Google tracker and apparently it is a hardware issue with a flex cable that comes out of the battery... Not only does the battery have a negative and a positive terminal it also has a data terminal that reports battery health battery temperature battery voltage and anything having to do with the battery. Well apparently the soldering in that part of the cable is faulty and cracks according to them due to dropping the phone or damaging it but again mind you I've never dropped my phone it's been in the case since day one..
I've taken really good care of my device like I'm pretty sure a lot of you have...
I have a feeling that before the Pixel 5 is out many people will be experiencing these problems because this is not a software problem this is a manufacturing problem within the phone itself.
again I took a really good care of my phone this was not supposed to happen so expect it to happen in yours even though you've taken good care of it.
Click to expand...
Click to collapse
I would push for in advanced RMA. Be civil and respectful but also set boundaries, like the fact that a 60 mi trip is absolutely insane for a product that is under warranty and is experiencing a manufacturing defect. If you're getting nowhere with the current rep, ask to escalate the case to a manager and proceed to plead your case. They should do it, I don't see why they wouldn't under your scenario as you tell it. Good luck.
I've had my Oh So Orange Pixel 4 XL since probably the same time as yours and no battery charge and usage issues here. You're within the one year warranty so I would go for a replacement.
Sent from my Pixel 4 XL using Tapatalk
I've had this problem. I took it to ubreakifix to have it repaired. No problems since.
The service I received at ubreakifix was subpart today the least.
Google will also let you send the phone in for repair. You would just have to wait.
Fyi I had to take my phone in to ubreakifix they didn't have parts, then wait for parts to come in. Then their online tracking said the phone was done and when I came in had to wait an hour for it to actually be repaired.
If they are that far away save yourself a headache and just send it in to Google.
Sent from my Pixel 4 XL using Tapatalk
speeddemon1891 said:
Google will also let you send the phone in for repair. You would just have to wait.
Click to expand...
Click to collapse
I had replaced my Nexus 5X twice with Google and both times they send you a phone and THEN you send back the old one. The only wait time was receiving the working phone which was no more than 2 days.
Sent from my Pixel 4 XL using Tapatalk
Here is what happens. See the picture of the Pixel I just had fixed. And why pressing on the G on the back glass helps.
Look at the new battery on the ground under the phone. Notice the gold connector. Then look at the used battery in the air. The connector comes off the battery.
In my case, the connector was stuck in the board, and the main board needed replacing. Thankfully google approved it.
I honestly feel like that with time this will start beginning to happen on a lot of pixel 4 xls
EeZeEpEe said:
I had replaced my Nexus 5X twice with Google and both times they send you a phone and THEN you send back the old one. The only wait time was receiving the working phone which was no more than 2 days.
Sent from my Pixel 4 XL using Tapatalk
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Click to collapse
I think that only works if you bought directly from Google or Fi. 3rd party, i.e. Verizon, BB purchases do not have advance replacement. You can't even put a credit card hold on a device to get AR if you didn't buy it from them.
bobby janow said:
I think that only works if you bought directly from Google or Fi. 3rd party, i.e. Verizon, BB purchases do not have advance replacement. You can't even put a credit card hold on a device to get AR if you didn't buy it from them.
Click to expand...
Click to collapse
You could be right. My last 3 Google phones were all through Google Store so wouldn't know how replacements are through retail stores.
Sent from my Pixel 4 XL using Tapatalk
WeBreakUpay sucks. They changed a battery in my 2XL and the camera stopped working a few days later. They said it wasn't their fault. They charged me for it. So I bought a 4XL and vowed never to set foot in there. Send it back to Google. Hopefully you have a backup.