[Q] Com.Android.Phone has stopped working - Honor 6, 6 Plus Q&A, Help & Troubleshooting

Well I did a factory reset on my H60-L04 through the Emui stock recovery with a stock room (rooted). I went through the setup wizard successfully. After I finished the wizard the phone said the setup wizard was forcefully closed. After I press ok on that message the phone constantly puts out a message saying that com.android.phone has been forcefully closed. I can't do anything with the phone anymore.
EDIT// Wtf is this ****? I tried to turn off the phone by holding the power key 10 secs now it constantly reboots and I can't do anything about it.
EDIT2// If I unlock the lockscreen I simply get a black screen with the message that com.android.phone has stopped. Maybe there are some files missing??

It's the stock 2.3 emui for the H60-L04. For some reason I also can't boot into fastboot anymore (Power button+Volume down key). Instead the honor just boots normally and shows me the error again. as thus I can't activate USB debugging as there is no UI at all. Means I can't use adb.
`

Volume Up leads me to the emui recovery. I got fastboot now by Volume down and power key. Maybe that was my fault before. Should I now flash over the russian stock rom? Or is there any other (faster) way to fix this (Assuming flashing a new rom will fix this)?
EDIT// I am in fastboot but my computer doesn't detect the phone. I guess USB debugging is deactivated. And I can't activate it because no UI. what now?
EDIT2// The Device Manager of Windows shows "Android Phone\USB Modem Phone ADB Port" so the device is definitely recognized. The problem is that ADB doesn't work (probably because of no USB debugging)
Also if you try hard enough you might be able to enable USB debug by constantly skipping the crash message
Click to expand...
Click to collapse
You mean by constantly pressing OK on the message or what? The problem is I guess that the launcher is missing somehow. I have no status bar, no softkeys etc.

pudup said:
Not sure why fastboot doesn't recognize your phone. You typed "fastboot devices" yeah?
Click to expand...
Click to collapse
Yes. As said I guess the factory reset also resetted the USB debugging. As thus USB debugging is now disabled and I cannot activate it without a interface.
Though so I rebooted the device multiple times now and for some reason the message is now gone (still no status bar nor softkeys). I guess the message is gone now because the first screen is the USB screen. I will now put the russian stock rom and flash it. Hopefully it will work.

pudup said:
Alright. Always make backups in the future.
Click to expand...
Click to collapse
I do have a nandroid backup of the clean Emui2.3 but what should I do? I can't access adb and have stock recovery. As thus there is no way to restore it.

pudup said:
I don't see why adb or fastboot should have stopped working. It worked before right?
Click to expand...
Click to collapse
Yes it did. As said I guess the factory reset also disabled the USB debugging (as obviously the developer options (including USB debugging) are normally disabled). Ok but now it works agian. Now i have the status bar and navbar back. Thanks man the answer that I really never thought of (constantly clicking away the ****ing message) really did work. And thanks to the russian stock rom.

Try this:
reboot to Recovery, goto "Mounts & Storage" and select "Format cache" followed by "Format /data and /data/media". Then reboot!
It helped on my device, while testing other roms,...

Related

"Communications with phone unexpectedly interrupted" error: Revolutionary

I saw a similar issue in the EVO 3D forum, but nothing that helped my situation.
I run revolutionary on windows vista and everything seems to be working fine until it restarts and goes into bootloader, then revolutionary gives the error that "communications with phone unexpectedly interrupted. Press (almost) any key to exit." I have tried many times and still the error. I have left it at charge only, ive set it to HTC sync, and I have tried it with turning fast reboot off. Still not working. Any help would be greatly appreciated! Thank in advance.
It's normal. Remove the phone, reboot it and run Revo again. It'll fail each time it tries to reboot but running it again does the stages one at a time. It'll eventually say you have root and do you want to install CWM
It happened with me many time....(NOTE: Do "DISABLE Fastboot" & "ENABLE Debuggin").
Try it again. When it boots into bootloader, you will eventually see on top "S-OFF" and the name "Revolutionary" as well. My Hboot version was totally different from the one mentioned on the "Guide to S-Off,Root,Flash CWM Recovery", But I did Root and flashed few ROM's till now. As soon as you instal CWM, install ROM Manager, Update the CWM and reboot into recovery and make a BACKUP(To be on safeside,as it was useful for me)
Good Luck.
Thanks. Ill keep trying and hopefully itll work eventually like you guys said.
First upgrade to Windows 7 But yeah, like the other 2 two guys said, just keep trying
Sent from my HTC Sensation Z710e using Tapatalk
ok ive continued trying over and over again and still nothing at all. its still stuck at the first part. i have usb debugging on and fast restart off. whats the better way to have the connection, charge only or htc sync cuz ive seen both
icepikk said:
ok ive continued trying over and over again and still nothing at all. its still stuck at the first part. i have usb debugging on and fast restart off. whats the better way to have the connection, charge only or htc sync cuz ive seen both
Click to expand...
Click to collapse
HTC sync was the only way it worked for me, on the the third loss of communication it worked, s off. As others stated, keep trying, it works.
Sent from my HTC Sensation 4G using Tapatalk
Please Make Sure you have HTC Sync uninstalled and Droid Explorer uninstalled.
Did you check the Post #2 of http://forum.xda-developers.com/showthread.php?t=1192300
icepikk said:
ok ive continued trying over and over again and still nothing at all. its still stuck at the first part. i have usb debugging on and fast restart off. whats the better way to have the connection, charge only or htc sync cuz ive seen both
Click to expand...
Click to collapse
Try putting it to charge only, fastboot off and debugging on.
Try it 2-3 times.. eventually it gives s-off. Then you can install recovery by booting the phone & putting PGxx.zip on your sdcard. Then turn off the phone and boot to bootloader (Vol - and power) press vol + when it asks for update.
I had the same problem on the 3VO. When I disabled the fastboot option it worked!!
I was having this problem, USB debug on and fast boot off. No number of resets would cure it.
This is how I solved it, in case anyone is having the same problem:
The application reset the phone a second time, at which point it would get the error, I was left in the boot menu with S-On and a sad expression on my face.
During the first reboot into the boot menu, I quickly selected 'FASTBOOT USB' (I think it was vol down once, then power button). It then started processing the ZIP file before the application could reboot it a second time.
The application will still get the same error, however on your phone, you will now have S-Off.
Disclaimer: I have no idea what I'm doing, as evidenced by my post count of 1. It seems to work fine, but my phone may explode in 30 minutes time, I have no idea.
press power key
when it asks for the fastboot second time, just press the power key once and u will get the s-off
after s-off...how can we push recovery and flash su zip...for root...
sorry guys, but I just can't get this to work. I'm having the exact same issue
as, well a lot of people. "Communications with phone unexpectedly interrupted"
I got a brand spanking new Sensation. (if that could be part of the problem)
I've scowered the internet for a solution and tried just about anything I can find.
- Phone is set to USB debugging.
- fastboot is off
- set to charge only
- sync is uninstalled
- all drivers are installed
I've tried every possible combination of the above as well.
I've tried "when it asks for the fastboot second time, just press the power key once and u will get the s-off"
for the "Try it 2-3 times.. eventually it gives s-off" I just completed my 25th try,
and still no luck.
What the f**k is going on here? I'm no noble prize winner, but I've done
way trickier stuff than this.
any ideas?
Thanks guys,
I think this error message only applies to 1.17.0008 only...I did it successfully only by following this:
1. Disable Fastboot
2. Enable USB Debugging
3. Whenever the message says "waiting for..." unplug the usb fast...after the phone reboots...plug it back it...it will load a few seconds then it will say "waiting for fastboot etc." and keep repeating it (unplug USB wait for reboot before plug back in) till "waiting for fastboot (once moar)" and you will see S-OFF!!!
Hello Guys,
I solved this issue when I rooted my HTC desire using Unrevoked..
every time the desire rebooted, then the unrevoked said that " Communications with phone unexpectedly interrupted "
What I did is that,
- Phone is set to USB debugging.
- I couldn't find (fastboot) in my mobile, I just forgot about it.
- set the mobile to sync only when connected with usb cable.
- HTC sync is uninstalled from my computer.
- my computer recognize the device when it connected with usb cable otherwise you need to download some drivers (google it).
- then I connected my desire to the computer using the usb cable and start the unrevoked software.
- the unrevoked works and download some files then said that waiting for device to reboot. my device is rebooted.. when the logo of HTC started to appear in my mobile and just before the mobile completely works after rebooting, I have unplugged the usb cable from the desire..
- the unrevoked software still saying that "waiting for the device to reboot and it may take few mintues" !!
- when the desire is completely works and ready to use I have plugged it again to the computer and choose sync mode in very fast way before the unrevoked software detect it.
- then the unrevoked software start to download some files on the deasire and reboot it again for the second time and said that " waiting for device to reboot" .. in same way in have unplugged the usb cable after the HTC logo appears before it completely start and plug it again when the desire is completely working and ready to use and to respond.
- then the unrevoked software downloaded more files and said that " Done successfully" .
When I used this method, I have rooted and flashed my htc desire mobile and It is working fine. I just installed some custom roms on my mobile from the sd card using ClockworkMod Recovery v2.5.0.7 and it is working great..
I hope this will help somebody getting same problem.
Greeting from Saudi Arabia.
Mkman
AussieMikey said:
I think this error message only applies to 1.17.0008 only...I did it successfully only by following this:
1. Disable Fastboot
2. Enable USB Debugging
3. Whenever the message says "waiting for..." unplug the usb fast...after the phone reboots...plug it back it...it will load a few seconds then it will say "waiting for fastboot etc." and keep repeating it (unplug USB wait for reboot before plug back in) till "waiting for fastboot (once moar)" and you will see S-OFF!!!
Click to expand...
Click to collapse
Thanks alot.I was same problem and done that way....
AussieMikey said:
I think this error message only applies to 1.17.0008 only...I did it successfully only by following this:
1. Disable Fastboot
2. Enable USB Debugging
3. Whenever the message says "waiting for..." unplug the usb fast...after the phone reboots...plug it back it...it will load a few seconds then it will say "waiting for fastboot etc." and keep repeating it (unplug USB wait for reboot before plug back in) till "waiting for fastboot (once moar)" and you will see S-OFF!!!
Click to expand...
Click to collapse
It applies to Hboot 1:18.0000 as well. However in my case, no amount of plugging and unplugging will fix the problem...
Edit: Solved by running on Win 7, outside of the VM where I usually do my phone stuff with adb installed ect... So not sure if adb was the issue or that the VM is WinXP. Anyway, seems clean install of drivers without adb installed fixed it.
try to install adb, it works
When I was rooting and s-off an htc desire on linux using revolution. It fails every time on "waiting for fastboot...", then exit with "communication with phone unexpe...".
I have adb installed with android sdk. however, i haven't started the daemon. The last time I use "adb devices" to check the connected device, this also enables the adb daemon. Then everything just goes well and i get s-off.
Remember to install adb and start it by executing "adb devices"
icepikk said:
I saw a similar issue in the EVO 3D forum, but nothing that helped my situation.
I run revolutionary on windows vista and everything seems to be working fine until it restarts and goes into bootloader, then revolutionary gives the error that "communications with phone unexpectedly interrupted. Press (almost) any key to exit." I have tried many times and still the error. I have left it at charge only, ive set it to HTC sync, and I have tried it with turning fast reboot off. Still not working. Any help would be greatly appreciated! Thank in advance.
Click to expand...
Click to collapse
i had same issue when i was using a VM windows machine, once i tried with a physical win machine it worked like a charm.

My nexus is charging very slowly! I tried a lot of things

A mistery with my nexus
Hello! First sorry for my bad english.
I'm running stock android 6.0 (developer preview 3) by stephanmc.
I installed months ago the twrp recovery wich I currently hace.
Since a few days ago , my phone began to charge the battery very slowly and stop being recognized by the PC.
I discovered that is charging in USB mode when it is actually connected to the wall. I'm using the original cable and charger of the nexus. I have already used other cables and its the same results.
The curious thing is that when this happens ( because if I restart the phone many times eventually works well for a while) is when my phone doesnt boot in bootloader. I discovered that a black screen appears when I reset the phone in bootloader mode. And if I restart the phone many times until the bootloader is visible , the phone charge and is recognized by the PC.
Anyone know what might be happening ? I'm from Uruguay and I have no guarantee!
Thanks and regards!
Something similar happened to me once because I changed something in the kernel I should have not. Don't remember what but update the kernel and I was fine after that.
RSax said:
A mistery with my nexus
Hello! First sorry for my bad english.
I'm running stock android 6.0 (developer preview 3) by stephanmc.
I installed months ago the twrp recovery wich I currently hace.
Since a few days ago , my phone began to charge the battery very slowly and stop being recognized by the PC.
I discovered that is charging in USB mode when it is actually connected to the wall. I'm using the original cable and charger of the nexus. I have already used other cables and its the same results.
The curious thing is that when this happens ( because if I restart the phone many times eventually works well for a while) is when my phone doesnt boot in bootloader. I discovered that a black screen appears when I reset the phone in bootloader mode. And if I restart the phone many times until the bootloader is visible , the phone charge and is recognized by the PC.
Anyone know what might be happening ? I'm from Uruguay and I have no guarantee!
Thanks and regards!
Click to expand...
Click to collapse
USB recognizability in M Preview is a bit buggy for now, you have to switch your mode to MTP when you connect the device to the PC.
About bootloader, what do you mean by "reset the phone in bootloader" ?
make sure you have at least Lollipop bootloader installed, then let me know.
Thanks
stephanmc said:
USB recognizability in M Preview is a bit buggy for now, you have to switch your mode to MTP when you connect the device to the PC.
About bootloader, what do you mean by "reset the phone in bootloader" ?
make sure you have at least Lollipop bootloader installed, then let me know.
Thanks
Click to expand...
Click to collapse
Hi! Thank you both for your answers. My english is bad and even more when talking about phone's components and stuff.
I meant to say that when I hold the power button and vol down with my phone off, or power button + vol down + vol up, most of the times I recieve a black screen on my dipslay.
I'm pretty sure I have the lollipop bootloader because I installed your 6.0 ROM from twrp on 5.1.1 stock, having already this issue.
I'm afraid to try installing the factory image because when I get to the bootloader the good news don't last too long and suddenly the bootloader isn't working again
Another data is that when I try to change the USB connection mode from the developer menu on settings I recieve this message: "Unfortunately, settings has stopped".
Do you think I may have a deffective usb port or/and flex cable?
RSax said:
Hi! Thank you both for your answers. My english is bad and even more when talking about phone's components and stuff.
I meant to say that when I hold the power button and vol down with my phone off, or power button + vol down + vol up, most of the times I recieve a black screen on my dipslay.
I'm pretty sure I have the lollipop bootloader because I installed your 6.0 ROM from twrp on 5.1.1 stock, having already this issue.
I'm afraid to try installing the factory image because when I get to the bootloader the good news don't last too long and suddenly the bootloader isn't working again
Another data is that when I try to change the USB connection mode from the developer menu on settings I recieve this message: "Unfortunately, settings has stopped".
Do you think I may have a deffective usb port or/and flex cable?
Click to expand...
Click to collapse
Do not worry about your English I'm not a native speaker too, so I can understand this .
The best way to know if bootloader haven't an issue, is to try to boot in that mode from command line: adb reboot bootloader
Some more questions:
You state that you already had this issue on Lollipop stock?
What do you mean by " don't last too long and suddenly isn't working again" ? You mean the phone reboots itself without doing anything ? Or the screen of green Android in bootloader becomes black and you still are in bootloader mode?
Have you then installed my rom in the clean way i described ?
I would like to have the exact steps by steps of what you have
Thanks
stephanmc said:
Do not worry about your English I'm not a native speaker too, so I can understand this .
The best way to know if bootloader haven't an issue, is to try to boot in that mode from command line: adb reboot bootloader
Some more questions:
You state that you already had this issue on Lollipop stock?
What do you mean by " don't last too long and suddenly isn't working again" ? You mean the phone reboots itself without doing anything ? Or the screen of green Android in bootloader becomes black and you still are in bootloader mode?
Have you then installed my rom in the clean way i described ?
I would like to have the exact steps by steps of what you have
Thanks
Click to expand...
Click to collapse
Hi! Sorry for not responding before! I've been very busy with the university.
If I can acces to the bootloader (MOST of the times I can't, It's really a pain in the *#@) my pc does recognize the phone in that mode, and I can even go to the recovery and mount the data. Sometimes if I reboot the phone after that it works well for a little while.
The other times the pc doesnt recognize the phone at all, if I connect the phone it only starts charging, not leting me to change the connection mode (settings has stopped).
What do you mean by " don't last too long and suddenly isn't working again" ? You mean the phone reboots itself without doing anything ? Or the screen of green Android in bootloader becomes black and you still are in bootloader mode?
No, I've never been too long in bootloader to check that, but I dont think so. I meaned that if I start the phone in that moment (when the phone boots into bootloader mode) it works well but only for a little while.
Most of the times that I try to boot into bootloader the phone vibrates once and then a black screen appears. I tried rebooting the phone into bootloader mode from an app, but its the same result that pressing the buttons of the phone.
Yeah I had this problem on stock 5.1.1 too.
I installed your rom in the way that you described!
Thanks!!
Bump
Someone knows a possible solution? It is possible that I have the data pins of the port broken? Or the USB flex board half broken? Idk.

LG Spirit hard reset after root is stuck in booting

Hello, so i have a problem. I've installed KingRoot on my LG Spirit H-420 and it worked great, then i searched a bit about this and saw some bad reviews and decided to uninstall it. Then i started searching more and saw some tutorial for rooting with kingroot and then using app called super su-me that uninstalls kingroot and installs SuperSU. So i did this and after installing SuperSU and rebooting my device my signal bar was showing nothing and i was unable to enter settings. Basically when i clicked my settings cog it opened and immediatly closed saying "Unfortunatly settings has stopped working" so i was unable to make calls and access my settings (although i was able to access my wifi/bluetooth/location settings by clicking them in my taskbar). So i unrooted with my superSU and did hard reset by turning off the device and holding vol down and power button to do the factory defaults. After it there was android logo saying working (like always i did the factory reset through my settings) but then its stuck on the boot screen for 30mins, before it hardly took 1min to reset to factory. How ****ed is my device and is there a chance to get it back to working ?
If the bootloader is at least showing the animation, then I don't think you need to worry much. Try the following to begin with:
1. Charge your device for a few hours if it is underpowered.
2. After that, go to your OEM recovery (by long pressing UpVolume + Power buttons) and clear the cache (there usually is the option to do it).
This should solve most issues with bootloop, etc. Try this and report back.
Its not showing the animation, its stuck on the first screen, the one thats showing LG logo and on the bottom there is "Powered by android" and there are no animations in it.
a7ogpl said:
Its not showing the animation, its stuck on the first screen, the one thats showing LG logo and on the bottom there is "Powered by android" and there are no animations in it.
Click to expand...
Click to collapse
Did you try the following:
1. Long press UpVol+Power buttons and see if it goes to stock recovery.
2. Long press DnVol+Power buttons and see if it goes to Fastboot recovery.
Are any of these working?
(Remember charging your device for a few hours as the first measure).
prahladyeri said:
Did you try the following:
1. Long press UpVol+Power buttons and see if it goes to stock recovery.
2. Long press DnVol+Power buttons and see if it goes to Fastboot recovery.
Are any of these working?
(Remember charging your device for a few hours as the first measure).
Click to expand...
Click to collapse
upvol is not doing anything and dnvol is going into the reset to factory defaults menu wheere i can choose yes or no. I still have the warranty and as far as i know rooting is not voiding warranty but flashing rom with kdz can void my warranty.
a7ogpl said:
upvol is not doing anything and dnvol is going into the reset to factory defaults menu wheere i can choose yes or no. I still have the warranty and as far as i know rooting is not voiding warranty but flashing rom with kdz can void my warranty.
Click to expand...
Click to collapse
>> and dnvol is going into the reset to factory defaults menu wheere i can choose yes or no
Then why don't you simply do a factory-reset and start using the device? Is it the case that you want to backup existing app data before that or something?
prahladyeri said:
>> and dnvol is going into the reset to factory defaults menu wheere i can choose yes or no
Then why don't you simply do a factory-reset and start using the device? Is it the case that you want to backup existing app data before that or something?
Click to expand...
Click to collapse
The thing i did it and it got into bootloop. If i click yes then there is an android logo with caption "deleting" and then it goes into booting screen [the one with LG Powered by android without animations] and stays like this forever
What happens when you connect to pc using usb? Is something detected using "adb devices" or "fastboot devices"?
prahladyeri said:
What happens when you connect to pc using usb? Is something detected using "adb devices" or "fastboot devices"?
Click to expand...
Click to collapse
Its saying lg h420 when i connect it and it is in the booting screen (the phone), so i basically could be able to flash it but i dont have my computer and the one here is not powerful enough so i dont trust it. I decided i will just try to give it with warranty and if they refuse then i will flash it. There is no other way now to rvive it. Thanks for help tho

Failed root

Hey,
Tried to root my phone and things got messy.
I'm at a point where when I try to access the bootloader I get the "No command" screen, which I can bypass with the Power+Up keys and reach the "Android Recovery" screen.
I used "Wipe Data/Factory Reset" which didn't help much.
I can't do much more than that because Windows doesn't recognize my device and so I can't apply anything through ADB.
I tried to install the drivers again, but still nothing. My phone doesn't appear on the Device Manager.
Windows does make a sound of connected USB when I enter bootloader, but soon as it hits the "No Command" screen I hear the sound of a disconnected USB device.
Any idea how to make Windows recognize the device again so I could try to install things back with ADB?
Thanks!
OK, managed to solve this part after some reboots.
I'm now failing to ADB the stock image.
The phone says on top of "Andoird Recovery" that it's 7.1.2/NZH54D.
That's the stock image I've downloaded and when I try to ADB it I get on the windows terminal
"cannot read 'sailfish-nzh54d-factory-127f0583.zip'".
How do I move on from this?
OK. Figured this one out as well.
I was flashing the wrong file. Needed to flash the OTA file "sailfish-ota-nzh54d-2163742b".
Now I have my Pixel up and running. OS seems to be there.
BUT... bootloader still not there. I still get the "No Command" page when I enter the bootloader and can only use ADB.
How do I move on from here? Still wanna root, add twrp and a different ROM.
I would start over from scratch. This guide is really good, it's for Pixel XL, but should be interchangable for Pixel 1 (non-XL), just be careful of the model specific files (salefish vs. marlin)
https://forum.xda-developers.com/pixel-xl/how-to/guide-android-8-oreo-root-stock-rooted-t3660591
TheAsker70 said:
OK. Figured this one out as well.
I was flashing the wrong file. Needed to flash the OTA file "sailfish-ota-nzh54d-2163742b".
Now I have my Pixel up and running. OS seems to be there.
BUT... bootloader still not there. I still get the "No Command" page when I enter the bootloader and can only use ADB.
How do I move on from here? Still wanna root, add twrp and a different ROM.
Click to expand...
Click to collapse
Can't you acces bootloader with "adb reboot bootloader"?
Also make sure u switched on usb debugging in developer options.
Sent from my Google Pixel using XDA Labs
If you get to the screen where you can choose to enter recovery, that is the bootloader. The no command thing is something you always get when you choose to boot to recovery. When on the screen before the no command thing, plug it into your PC. If the PC recognizes it, use fastboot to access it. "Fastboot devices" will show your phone. Adb devices doesn't work there. Bottom line is, it sounds to me you're getting to the bootloader. Just not realizing it.
TheAsker70 said:
OK. Figured this one out as well.
I was flashing the wrong file. Needed to flash the OTA file "sailfish-ota-nzh54d-2163742b".
Now I have my Pixel up and running. OS seems to be there.
BUT... bootloader still not there. I still get the "No Command" page when I enter the bootloader and can only use ADB.
How do I move on from here? Still wanna root, add twrp and a different ROM.
Click to expand...
Click to collapse
The no command screen is a part of the recovery, not bootloader. My easiest suggestion for you is that with the phone powered on press the power button and select restart. Once the screen goes dark, press and hold volume down until it boots to the bootloader. If you can't get that to work then you sir have a problem.
Milly7 said:
The no command screen is a part of the recovery, not bootloader. My easiest suggestion for you is that with the phone powered on press the power button and select restart. Once the screen goes dark, press and hold volume down until it boots to the bootloader. If you can't get that to work then you sir have a problem.
Click to expand...
Click to collapse
Yup. I think I'm good now. Gave up on the ROM thing. Too much headache to maintain it. Sticking to stock. Imperfect, but less headaches.
I wanted to root my device mostly for Titanium backup.
The rest isn't that important to me.
Thanks for the help!

Question HELP PHONE STUCK ON BOOTLOOP AT GOOGLE WRITING AND CANT GET DATA OUT

Hi all,
Im in a desperate and urgent need of help.
My Mrs pixel 7 pro is stuck in a boot loop that restarts 5 seconds after the google writing appears when starting. I wasn't home when it happened but she doesnt really make sure her phone has some battery before turning it on, as soon as she sees 2% she starts it, so im guessing maybe she bricked it while the phone was trying to apply an update when turning it on as she said that the external battery didnt have any juice left inside.
Anyway,
I know i can wipe the phone from recovery mode and make it into a factory reset phone. The issue here is we have over 6000 photos and videos of our son in that phone that she hasnt copied to the external hard drive i gave her for months due to her not liking that her little laptop is slow.
I tried recovery mode Reboot, i tried going into safe mode (no luck as it will go straight into fastboot mode). She doesnt care about a lot of things and obviously she never unlocked the developer setting or bootloader so device state is also locked.
I am begging you, anything any info or advice on how i can get those pictures out of the phone. Is there any way i can flash the stock firmware just to make the phone start and copy them after?
Any possibility or chance or retrieval?
I am willing to pay anyone that can guide me in the right direction as there are over 6 months worth of photos and memories.
Thanks in advance and may the luck be on my side.
andyysk said:
Hi all,
Im in a desperate and urgent need of help.
My Mrs pixel 7 pro is stuck in a boot loop that restarts 5 seconds after the google writing appears when starting. I wasn't home when it happened but she doesnt really make sure her phone has some battery before turning it on, as soon as she sees 2% she starts it, so im guessing maybe she bricked it while the phone was trying to apply an update when turning it on as she said that the external battery didnt have any juice left inside.
Anyway,
I know i can wipe the phone from recovery mode and make it into a factory reset phone. The issue here is we have over 6000 photos and videos of our son in that phone that she hasnt copied to the external hard drive i gave her for months due to her not liking that her little laptop is slow.
I tried recovery mode Reboot, i tried going into safe mode (no luck as it will go straight into fastboot mode). She doesnt care about a lot of things and obviously she never unlocked the developer setting or bootloader so device state is also locked.
I am begging you, anything any info or advice on how i can get those pictures out of the phone. Is there any way i can flash the stock firmware just to make the phone start and copy them after?
Any possibility or chance or retrieval?
I am willing to pay anyone that can guide me in the right direction as there are over 6 months worth of photos and memories.
Thanks in advance and may the luck be on my side.
Click to expand...
Click to collapse
If you can enter recovery mode try to sideload the same exact ota package of the rom she's running, maybe that can help. Good luck!
andyysk said:
Hi all,
Im in a desperate and urgent need of help.
My Mrs pixel 7 pro is stuck in a boot loop that restarts 5 seconds after the google writing appears when starting. I wasn't home when it happened but she doesnt really make sure her phone has some battery before turning it on, as soon as she sees 2% she starts it, so im guessing maybe she bricked it while the phone was trying to apply an update when turning it on as she said that the external battery didnt have any juice left inside.
Anyway,
I know i can wipe the phone from recovery mode and make it into a factory reset phone. The issue here is we have over 6000 photos and videos of our son in that phone that she hasnt copied to the external hard drive i gave her for months due to her not liking that her little laptop is slow.
I tried recovery mode Reboot, i tried going into safe mode (no luck as it will go straight into fastboot mode). She doesnt care about a lot of things and obviously she never unlocked the developer setting or bootloader so device state is also locked.
I am begging you, anything any info or advice on how i can get those pictures out of the phone. Is there any way i can flash the stock firmware just to make the phone start and copy them after?
Any possibility or chance or retrieval?
I am willing to pay anyone that can guide me in the right direction as there are over 6 months worth of photos and memories.
Thanks in advance and may the luck be on my side.
Click to expand...
Click to collapse
As @acuicultor said;
Here's Googles official OTA updates and instructions etc.
From what i've read briefly and as far as i can gather (still running a stock pixel 7 pro - for the first phone in god knows how long, so i'm not well read on this device but...) if you can sideload the latest OTA update via sideload then you should in theory be able to save the data and boot again. But if you flash full firmware then your device will be wiped in the process (if that's even possible with a locked bootloader).
Very best of luck
EDIT: hmm thinking about it, you won't have enabled USB debugging in dev options, hang on, i'll reboot direct to recovery to see if i can get the device recognised without USB debugging enabled. Sorry to be vague (hopefully someone more experienced with this device will chime in with more advice), like i say, i'm not rooted, flashed with custom rom - nothing, just plain old stock so i've not read up much on proceedures for this device. Bare with me!!
Had another thought, do you or have you been using Google photos to view your images on the device. If so, did you enable backup photos online when you first set the app up? If so, they could be backed up automatically...
Edit: my bad..
Try this link
If that fails just Google 'Google photos sign in'
Just tried from recovery to run some adb cmd's, no joy without enabling debugging 1st
There may be hope... If your photos aren't backed online already from above link...
EDIT:
1. From power off state (make sure the device is charged before apply any ota update) Press vol down and power together. As soon as it boots to google logo, let go of vol down, then power. That will put you in fastboot mode where you use the vol up/down to navigate to Recovery mode and power button to select.
2. Then when you have the screen that says 'no command', press power button and CLICK vol up (releasing vol up straight away but keeping power pressed). That'll take you a blue menu at top of screen.
3. Use vol buttons to navigate to 'apply update from adb'. I have checked using 'adb devices' and 'adb reboot sideload' cmd's on PC and the device is now recognised...
Will write further instructions shortly. (no guarantees this will work tho without losing data...or even if it'll work at all - i suspect the OTA update with just fail to transfer)
OR there is another option, using the same instructions above (1) in fastboot mode use the volume buttons to navigate the menu, power button to select Rescue mode. Then contact your service center for support who will advise/offer support - hopefully, which may end up having to send the device in and still offers no guarantee of preserved data
reg66 said:
@acuicultor said;
Here's Googles official OTA updates and instructions etc.
Click to expand...
Click to collapse
Following the link it's all explained there:
- no USB-Debugging needed
- booting recovery by key combo
- no loss of any data when using the OTA files
Also turning on USB-Debugging in developer options is not necessary for the recovery. It's enabled by default and moreover the recovery doesn't consider any system settings like disabled/enabled USB-Debugging.
WoKoschekk said:
Following the link it's all explained there:
- no USB-Debugging needed
- booting recovery by key combo
- no loss of any data when using the OTA files
Also turning on USB-Debugging in developer options is not necessary for the recovery. It's enabled by default and moreover the recovery doesn't consider any system settings like disabled/enabled USB-Debugging.
Click to expand...
Click to collapse
Ahh cool. I obviously didn't read much of it! Dunno what's happened to the chap, maybe his wife has killed him lol
reg66 said:
Ahh cool. I obviously didn't read much of it! Dunno what's happened to the chap, maybe his wife has killed him lol
Click to expand...
Click to collapse
yes, maybe...
FYI: Stock recovery only uses a minimal adbd with a very limited set of commands. That's why some known ADB commands won't work.
minadbd

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