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Greetings! First of all, I would like to thank anyone who takes the time to help me diagnose and resolve this issues, let alone anyone who takes the time to read this thread.
I've been having issues with my Xoom (ICS 4.0.0) for about 3 weeks now.
A brief history of the issue's occurrence:
-I unrooted the device and returned it to stock.
-Everything was fine and dandy until one day it spontaneously said something along the lines of 'Android is upgrading..', and then performed a reset.
-Since resetting, it bootloops.
The device only turns on when plugged into a charger and hard reset.
The device only turns off when allowed to boot loop for minutes and then hard reset (it simply does not reset, and just turns off).
I'm not the most technically-savvy person with android devices but here are some things I've done/noted.
When trying to use adb commands, it does not recognize the device or properly issue commands.
I've tried wiping data/clearing cache to no avail.
EDIT: I've tried fastbooting, but the bootloader will not unlock. When trying to unlock, it simply resets and then acts as though it was never unlocked.
I have no idea how to return it to a stock image. All I know is that I have a micro-SD and some spare time.
Could anyone help me understand what exactly is going on with my Xoom?
If I can provide you with any more information, please let me know.
Thanks again. (=
If it was stock and spontaneously upgraded it sounds like a bad OTA upgrade. I've been rooted from the start so never have taken an OTA upgrade...don't you need to accept it or can it just upgrade on it's own?
Anyway, can you get it into fastboot mode?
Volume up and power, then at dual core screen, press volume down...if you see something like "entering fastboot mode" you're not bricked. You do not have to re lock your bootloader. Just make sure you have downloaded the correct stock files for your Xoom model to your PC and flash it.
If you haven't done so, just google 'recovering Xoom using fastboot' and you should get some good information.
Good luck!
Remember to grab the MZ604 files if you have the Wifi only version of the Xoom.
http://developer.motorola.com/products/software/ <------ Grab the files here. The files are for the US version of the Wifi Xoom only.
Instructions to return it to stock
1) First you need the Moto Drivers - Read this thread to START you - http://forum.xda-developers.com/showthread.php?t=981578
Should have these drivers installed if you have rooted your Xoom before.
2) Make sure you have the latest SDK - adb and fastboot should be in /platform-tools -
http://developer.android.com/sdk/index.html
Should have the android SDK if you have rooted your Xoom before.
3) Place all the downloaded stock image files into the SDK Tools folder.
4) If you are booting up from scratch, you can get the Xoom in fastboot mode by doing the following. Use command prompt to perform the rest of the steps
Hold VolDown and Power button will boot unit for fastboot mode
fastboot flash boot boot.img
fastboot flash system system.img
fastboot flash recovery recovery.img
fastboot flash userdata userdata.img
fastboot erase cache
fastboot oem lock
If you Xoom is booted up already follow the commands below using command prompt to perform the steps
adb reboot bootloader <---- reboots the Xoom into fastboot mode.
fastboot flash boot boot.img
fastboot flash system system.img
fastboot flash recovery recovery.img
fastboot flash userdata userdata.img
fastboot erase cache
fastboot oem lock
As Always If This Was Helpful Hit the Thanks!
Yeah, what Mjamocha said...
okantomi said:
Yeah, what Mjamocha said...
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Click to collapse
LOL Thanks.
okantomi said:
Anyway, can you get it into fastboot mode?
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Click to collapse
Yes, I can. But so far nothing has been successful in terms of fastboot commands.
okantomi said:
You do not have to re lock your bootloader. Just make sure you have downloaded the correct stock files for your Xoom model to your PC and flash it.
Click to expand...
Click to collapse
When I try to execute fastboot commands such as 'fastboot flash boot boot.img'.. it says the following:
Device still locked. Device must be unlocked first. Failed to process command error(0x8)
Whenever I try to unlock the bootloader, it appears to be successful at first and then the device reboots. But it just reboots to a bootloop, and the bootloader still says its locked. Perhaps I made a mistake in communication. The bootloader is currently locked and will not unlock, as just described.
When I try to unlock it and it reboots, even if I access the fastboot menu right away, it still says the device is still locked.
Thoughts?
Can you get into recovery? With the Xoom off (to make sure it's really off, hold volume up + power for a few seconds), hit the power button and when you see the M logo, wait a very brief moment (like a fraction of a second) and hit the volume down button. When it says "recovery" on the top left, hit the volume up. If you can get in there, either restore a nandroid (if you have one) or do a factory reset.
slacka-vt said:
Can you get into recovery? With the Xoom off (to make sure it's really off, hold volume up + power for a few seconds), hit the power button and when you see the M logo, wait a very brief moment (like a fraction of a second) and hit the volume down button. When it says "recovery" on the top left, hit the volume up. If you can get in there, either restore a nandroid (if you have one) or do a factory reset.
Click to expand...
Click to collapse
Yes, I can get into android recovery. However, within a second of switching into recovery mode, the robot falls down and there appears to be a red triangle caution sign containing an exclamation point.
When trying to do a factory reset, it says all data is wiped (as normal). Upon rebooting, it continues to bootloop. So essentially the factory reset and cache clear options in the Android Recovery menu do not produce the expected results.
Pretty odd. I didn't mess with the Xoom at all prior to this issue.
Try flashing just a recovery img to hopefully get your recovery working again. I think you can flash a custom recovery even if the bootloader is locked (i could be wrong but worth a shot) I attached the Rogue "recovery-rogue-1.3.0.img". Try a "fastboot flash recovery recovery-rogue-1.3.0.img"
EDIT: Sorry, I guess you can't flash a custom recovery with a locked bootloader.
slacka-vt said:
Try flashing just a recovery img to hopefully get your recovery working again. I think you can flash a custom recovery even if the bootloader is locked (i could be wrong but worth a shot) I attached the Rogue "recovery-rogue-1.3.0.img". Try a "fastboot flash recovery recovery-rogue-1.3.0.img"
EDIT: Sorry, I guess you can't flash a custom recovery with a locked bootloader.
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Click to collapse
Yeah, just tried it to no avail. Thanks so much for your help anyway. (=
I'm not sure what to do now.
I would keep trying to unlock it using different USB cables and different USB ports on your computer. I've had unlocks fail a bunch of times and for some reason, it was because of a $hity USB cable and/or a bad port on my computer.
slacka-vt said:
I would keep trying to unlock it using different USB cables and different USB ports on your computer. I've had unlocks fail a bunch of times and for some reason, it was because of a $hity USB cable and/or a bad port on my computer.
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Click to collapse
I hear ya. I've tried 2 different cords and 3 different computers. I'm using a Mac (10.6.8) right now, but have used 2 PCs (Vista + 7).
Out of curiosity, when you tried to flash the custom recovery, did you get the same "device still locked" error or did it appear to flash but then recovery failed?
slacka-vt said:
Out of curiosity, when you tried to flash the custom recovery, did you get the same "device still locked" error or did it appear to flash but then recovery failed?
Click to expand...
Click to collapse
I got the 'device still locked' error. Weird, huh?
How about trying to lock it again even though it says it's locked -maybe it's stuck in an "in-between state"? Try a "fastboot oem lock" and if it finishes then try a "fastboot oem unlock". I know, I'm grabbing at straws here. I thought I bricked my Xoom last week. All I did was an "adb reboot bootloader" and the device went to a black screen. Volume Up + Power did nothing. I ended up buying a T5 (Torx 5) bit at the store, removed the back cover and disconnected the battery for 30 seconds using a piece of paper to separate the contacts. The Xoom booted right up after that.
slacka-vt said:
How about trying to lock it again even though it says it's locked -maybe it's stuck in an "in-between state"? Try a "fastboot oem lock" and if it finishes then try a "fastboot oem unlock". I know, I'm grabbing at straws here. I thought I bricked my Xoom last week. All I did was an "adb reboot bootloader" and the device went to a black screen. Volume Up + Power did nothing. I ended up buying a T5 (Torx 5) bit at the store, removed the back cover and disconnected the battery for 30 seconds using a piece of paper to separate the contacts. The Xoom booted right up after that.
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Click to collapse
Yeah I tried that. Won't lock or unlock successfully. Locking produces no difference, and unlocking produces the same 'device still locked' error. This is getting out of hand! Thanks so much for your advice. You think I should open it up?
I hate to be so persistently annoying about this, but could anyone possibly suggest a method of working around the locked bootloader?
Is there anything I can do with an SD card to remedy the device's stubborn foolery?
I think you should give it a try, I have bricked my xoom a few times and have always been able to flash the stock imagine to recover. You really have nothing to lose by pulling the battery pin just be careful.
Sent from my Xoom using xda premium
I don't know if I'm technically-equipped enough to do that. )=
Sounds easy, but I imagine it would be rather easy to screw something up? Essentially what I should do is unseat the battery, right?
cherlamperter said:
I don't know if I'm technically-equipped enough to do that. )=
Sounds easy, but I imagine it would be rather easy to screw something up? Essentially what I should do is unseat the battery, right?
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Click to collapse
I have looking for a utube how to guide but no luck, I just might make one for you so you will know what to expect. Give me a few and I will get back to ya.
Sent from my Xoom using xda premium
Hey yall. I had the phone for 6 days before I bricked it. I am wondering if there is any stock recovery mode or anything or what I shsould do? I think something went wrong due to using the root toolbox pro app. I have done some backups within the ap as well as Titanium Backup but now the phone will not boot up and I dont know if/how to put it in factory recovery mode. Soft reset does nothing. The Motorola logo will show on startup but then the screen just blacks out forever, not off, just colored black.
A few details, the phone was rooted with Motofail2go, with no recovery and bootloader still locked as far as I know.
Should I take it to Sprint for a factory reset? Is this even an option? What are my other options?
Next time I will probably use the Moto unlock key so I can open the bootloader all legit like and have a recovery mode...
Try holding power button and the down volume key to power off. Once you power off press and hold them again. This should boot you into fastboot, Motorola's adb shell basically. This can take a couple tries, make sure the phone is powered down completely before hitting volume down and power button to get into fastboot. If you can boot into fastboot you can unlock using this guide: http://www.droid-life.com/2012/08/20/how-to-unlock-the-motorola-photon-q-bootloader/
Once unlocked flash the custom recovery of your choice (I like twrp). You can boot into custom recovery by holding volume up and the power button from a powered down state. Here is the link for instructions on how to flash twrp:
http://forum.xda-developers.com/showthread.php?t=1887070
Then you can download one of the stock backups for the Q posted in the development section and restore them using the custom recovery. Most of the ones I have seen have been compatible with twrp.
The only way to download the stock rom backups is to remove the sd card from your phone, plug your sd card into a PC or other device with a card reader, download the stock backups, and place the stock backup rom files on your sd card. Finally place the sd card with the stock backup downloads into your phone.
These backups and information on how to go through this process can be found in this thread on page 2: http://forum.xda-developers.com/showthread.php?t=2001226
The key is to make a backup of your existing rom with twrp and then move the stock backups from your sd card to the twrp/backups/yourdeiceserial/ directory. That creates a backup directory which twrp knows to look for backups in.
Don't feel bad, I've been in that state several times since getting the Q, live and learn.
Sent from my XT897 using xda app-developers app
UnicronAlpha99 said:
Try holding power button and the down volume key to power off. Once you power off press and hold them again. This should boot you into fastboot, Motorola's adb shell basically. This can take a couple tries, make sure the phone is powered down completely before hitting volume down and power button to get into fastboot. If you can boot into fastboot you can unlock using this guide: http://www.droid-life.com/2012/08/20/how-to-unlock-the-motorola-photon-q-bootloader/
Once unlocked flash the custom recovery of your choice (I like twrp). You can boot into custom recovery by holding volume up and the power button from a powered down state. Here is the link for instructions on how to flash twrp:
http://forum.xda-developers.com/showthread.php?t=1887070
Then you can download one of the stock backups for the Q posted in the development section and restore them using the custom recovery. Most of the ones I have seen have been compatible with twrp.
Don't feel bad, I've been in that state several times since getting the Q, live and learn.
Sent from my XT897 using xda app-developers app
Click to expand...
Click to collapse
If that does not work you could drop it in water or something. You have not officially unlocked boot loader so you still have warranty. Or you could just tell sprint it quit working and act completely clueless. At least its bricked with warranty still intact.
matt2k12 said:
Hey yall. I had the phone for 6 days before I bricked it. I am wondering if there is any stock recovery mode or anything or what I shsould do? I think something went wrong due to using the root toolbox pro app. I have done some backups within the ap as well as Titanium Backup but now the phone will not boot up and I dont know if/how to put it in factory recovery mode. Soft reset does nothing. The Motorola logo will show on startup but then the screen just blacks out forever, not off, just colored black.
A few details, the phone was rooted with Motofail2go, with no recovery and bootloader still locked as far as I know.
Should I take it to Sprint for a factory reset? Is this even an option? What are my other options?
Next time I will probably use the Moto unlock key so I can open the bootloader all legit like and have a recovery mode...
Click to expand...
Click to collapse
Both of the methods above are very effective. When I had the first photon I bricked it and just dropped it in water and did a claim. Depending on the insurance you have that way may cost you $100. The other method should work. When I first got this phone I did the exact same thing and to go back and unlock then flash twrp and in stall a stock backup someone had posted.
Sent from my XT897 using Tapatalk 2
UnicronAlpha99 said:
Try holding power button and the down volume key to power off. Once you power off press and hold them again. This should boot you into fastboot, Motorola's adb shell basically. This can take a couple tries, make sure the phone is powered down completely before hitting volume down and power button to get into fastboot. If you can boot into fastboot you can unlock using this guide: http://www.droid-life.com/2012/08/20/how-to-unlock-the-motorola-photon-q-bootloader/
Click to expand...
Click to collapse
Thanks for the response. Is there anything extra extra special about getting into factory fastboot mode? I can't seem to get it done. Is there an official set of instructions anywhere? Does the phone need to be plugged into the PC? It was always my understanding (for the last week) that Power and Vol Down was the soft reset mode which reboots the phone. Therefore it always tries to reboot in normal mode. This is what keeps happening. It never powers completely down using this method.
Anyhow, once I follow your instructions, the Moto logo appears, no Sprint logo appears, the phone "powers on" but the screen is blacked out (not off). After waiting for a while at the blank/black screen, or holding down several buttons like vol or camera I get the first attachment: "Process system is not responding. Would you like to close it?" When I wait nothing happens. When I push OK nothing happens. By chance, I held down power during the notification and the power menu came up behind the ANR notice (second/third attachments). So obviously there are some things working but the main system isn't booting up. And either factory fastboot is nuked or I can't figure it out. When I power down from this accessible power menu and try to do the fastboot (Power / Vol Down) I still havent gotten it to work.
Any other ideas before I take drastic measures?
Since I bought it from Amazon would that be my best route for return or should I go thru a Sprint store?
Thanks in advance.
Hi again yall. You know once I got to thinking about it, I decided to check out the return policy on Amazon Wireless. They will accept any device under warranty for the first 30 days and it is up to Moto for the next 11 months of warranty coverage. They email me a packing label and it ships out 1 day and they ship out the new phone 1 day shipping. Hard to beat, just takes 2 days of shipping and some more fun times with my Epic, 10.1CM style, in the meantime.
Who's to say it wasnt some sort of hardware or software glitch that bricked the phone rather than my screwing around? Nobody knows and it isn't up to the consumer to prove his innocence. I bought everything legally, all the apps at the app store, and only ran the motofail2go root method. Wasn't running any custom Roms, Mods, or anything. I don't feel bad after they got me for another 2 grand for 24 months, and since I have been with Sprint for 10 years;l I have spent well over 10k or 15k with them lifetime.
If any other method pops up between now and when I ship it out I may give it a shot but if not, ah well, capitalism.
matt2k12 said:
Thanks for the response. Is there anything extra extra special about getting into factory fastboot mode? I can't seem to get it done. Is there an official set of instructions anywhere? Does the phone need to be plugged into the PC? It was always my understanding (for the last week) that Power and Vol Down was the soft reset mode which reboots the phone. Therefore it always tries to reboot in normal mode. This is what keeps happening. It never powers completely down using this method.
Anyhow, once I follow your instructions, the Moto logo appears, no Sprint logo appears, the phone "powers on" but the screen is blacked out (not off). After waiting for a while at the blank/black screen, or holding down several buttons like vol or camera I get the first attachment: "Process system is not responding. Would you like to close it?" When I wait nothing happens. When I push OK nothing happens. By chance, I held down power during the notification and the power menu came up behind the ANR notice (second/third attachments). So obviously there are some things working but the main system isn't booting up. And either factory fastboot is nuked or I can't figure it out. When I power down from this accessible power menu and try to do the fastboot (Power / Vol Down) I still havent gotten it to work.
Any other ideas before I take drastic measures?
Since I bought it from Amazon would that be my best route for return or should I go thru a Sprint store?
Thanks in advance.
Click to expand...
Click to collapse
Try using adb. If your computer has drivers on it for phone you might able to get into fast boot. If that does not work I would try Sprint store first. Have locked my phone up several times while hacking wife off in progress and have used adb every time. Only time i have been truely scared is when i soft bricked my nexus 7. had to stay at work for two hours after i got off to get it to recover because i was scared of her lol.
---------- Post added at 02:05 PM ---------- Previous post was at 01:57 PM ----------
If you get adb to recognize device you could take chance and officially unlock boot loader. Then flash twrp. There is a thread in general section about having trouble getting official update. It has a stock recovery in it. Trick would be moving files to recovery section of twrp
I have gotten the phone to soft power down and get into fast boot and custom recovery. It's a bit tricky with timing, I usually wait for the screen to go black after soft reset, let go, and immediately hold power and volume down. If you can not boot into fastboot I honestly don't know what you can do either than return the phone.
Sent from my XT897 using xda app-developers app
UnicronAlpha99 said:
I have gotten the phone to soft power down and get into fast boot and custom recovery. It's a bit tricky with timing, I usually wait for the screen to go black after soft reset, let go, and immediately hold power and volume down. If you can not boot into fastboot I honestly don't know what you can do either than return the phone.
Sent from my XT897 using xda app-developers app
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Click to collapse
Thanks for the help Unicron. I think Brandons method might be my only alternative... but you know what? I already have the box packed up to ship back to Amazon! I am still a noob; I dunno if I could go the distance on this one. I have been updating my Android SDK files since I got the phone but I never got it to recognize boot up thru ADB fastboot. disclaimer* I havent tried it in a couple days since all teh SDK updates completed.
I dunno though I am a big time DIYer when possible. If it werent for the massive amount of tape I put on the box and packing label I would already be trying this method. I can't convince myself just yet. Amazon makes it too easy. I could have the *new* phone by Friday. Then I wouldn't be wasting my remaining work week trying to hack into my personal Christmas present in order to make it function...........................................
Edit - Yes I'm impatient. My job is too demanding and I am trying to set a good precedent for 2013. Wasting the first 3 work days on a phone is not how I intend to start off the year. There is probably a valuable lesson to be learned from this as far as hacking experience and to be honest with the responses here I think I could get it to boot up from PC in SDK/ADB mode and go from there. I just didnt know if that was possible until after I made the claim with Amazon. I still have an entire day today and tomorrow if I want to indulge myself. It doesnt matter if I mail the package today or Wednesday, I can still get it by Friday. I believe this thread is still valuable because we have patterns of repeating past failures and I may find use of it when I recieve my new phone and, darn it, it mysteriously bricks as well. in the same fashion.... the only thing I was really trying to do was get all my apps on my SD card... sad huh?
Edit 2 - Opened up the box, tried fastboot and adb, nothing. Off she goes.
I don't blame you, it sounds easier to exchange in your case any way. The main suggestion I have is if you are getting into any type of build.prop or operating system tweaks that have potential to lead to boot loops or cause the phone not to boot, then unlock the bootloader and install custom recovery.
The Moto-fail method seems limited to only be able to run apps that require root. For me this has no use as I want to be able to have complete control over all aspects of the Android OS. There is not a huge mod community for the Q as yet but I believe Cyanogen will be a reality as Interloper continues working on it. I came from an Epic with Cyanogen and soft-bricked it a minimum of 50 times. CWM was very forgiving on that phone, the Q is a lot more finicky and frustrating.
If you have insurance through the carrier then you are going to pay $150 for a refurb if something goes wrong and you hard brick the phone. If you unlock bootloader and install custom recovery then you have a fail-safe in the form of nandroid backups and restores. Then you can mod away with little fear.
Good luck on the new phone and I hope you don't give up after six days of modding with the Q!
Sent from my XT897 using xda app-developers app
matt2k12 said:
Thanks for the help Unicron. I think Brandons method might be my only alternative... but you know what? I already have the box packed up to ship back to Amazon! I am still a noob; I dunno if I could go the distance on this one. I have been updating my Android SDK files since I got the phone but I never got it to recognize boot up thru ADB fastboot. disclaimer* I havent tried it in a couple days since all teh SDK updates completed.
I dunno though I am a big time DIYer when possible. If it werent for the massive amount of tape I put on the box and packing label I would already be trying this method. I can't convince myself just yet. Amazon makes it too easy. I could have the *new* phone by Friday. Then I wouldn't be wasting my remaining work week trying to hack into my personal Christmas present in order to make it function...........................................
Edit - Yes I'm impatient. My job is too demanding and I am trying to set a good precedent for 2013. Wasting the first 3 work days on a phone is not how I intend to start off the year. There is probably a valuable lesson to be learned from this as far as hacking experience and to be honest with the responses here I think I could get it to boot up from PC in SDK/ADB mode and go from there. I just didnt know if that was possible until after I made the claim with Amazon. I still have an entire day today and tomorrow if I want to indulge myself. It doesnt matter if I mail the package today or Wednesday, I can still get it by Friday. I believe this thread is still valuable because we have patterns of repeating past failures and I may find use of it when I recieve my new phone and, darn it, it mysteriously bricks as well. in the same fashion.... the only thing I was really trying to do was get all my apps on my SD card... sad huh?
Edit 2 - Opened up the box, tried fastboot and adb, nothing. Off she goes.
Click to expand...
Click to collapse
FWIW, pressing vol down + power til it resets then pressing the camera button + power once the screen is black gets you to the Boot Mode Selection Menu, where you can start recovery, fastboot, BP tools (still not sure what that is entirely) and some others. Seems to be a fairly reliable/easy method for getting to both recovery and fastboot from any point.
befrosty8612 said:
FWIW, pressing vol down + power til it resets then pressing the camera button + power once the screen is black gets you to the Boot Mode Selection Menu, where you can start recovery, fastboot, BP tools (still not sure what that is entirely) and some others. Seems to be a fairly reliable/easy method for getting to both recovery and fastboot from any point.
Click to expand...
Click to collapse
Sure wish I would have known that ahead of time. Does this work without any recovery mode and with the bootloader still locked?
matt2k12 said:
Sure wish I would have known that ahead of time. Does this work without any recovery mode and with the bootloader still locked?
Click to expand...
Click to collapse
It does work without any recovery mode and I believe it still works without the bootloader being unlocked, I didn't know about this myself until after I had already unlocked it. Sorry I couldn't help out sooner.
befrosty8612 said:
It does work without any recovery mode and I believe it still works without the bootloader being unlocked, I didn't know about this myself until after I had already unlocked it. Sorry I couldn't help out sooner.
Click to expand...
Click to collapse
Awesome, I am wanting to do the backdoor root method again but, of course, may brick it. I dont think Amazon will keep sending me new ones.... but maybe!
befrosty8612 said:
FWIW, pressing vol down + power til it resets then pressing the camera button + power once the screen is black gets you to the Boot Mode Selection Menu, where you can start recovery, fastboot, BP tools (still not sure what that is entirely) and some others. Seems to be a fairly reliable/easy method for getting to both recovery and fastboot from any point.
Click to expand...
Click to collapse
For anyone concerned, I knew it would only be a matter of time until bricking my new device. This damn Root Toolbox Pro did it to me again, and on a simple, menial task. I am going to be working thru the motions on getting this to work.
Using the instructions quoted I did get stock recovery to work or at least flash on the screen for a split second. Seems like there is a timer on the recovery screen. I am having trouble with the fastboot prompt though on the PC. Do I do it in the "platform-tools" folder which contains fastboot or in the "tools" folder of the main SDK directory? I am really a noob, can you give me the cliff notes of how to get into ADB, fastboot, etc on the Photon Q in order to do a factory reset? I already have Android SDK installed and completely up to date so that is done. And Fastboot is installed. I'm just having trouble crossing the finish line here... I can get the fastboot page opened in the stock recovery but from there I'm lost. I dont know what to type into the command prompt, in what directory, or what.... Also when I open the command prompt in the SDK folder on the PC with fastboot in the directory and type "adb reboot bootloader" it says "device not found". Maybe (surely) that is the wrong prompt?
FWIW my phone is showing the dead android guy. I didnt do anything besides try and clear up my Play Store download list which required a reboot. The phone never started back up. I dont know how much damage was done or info was lost or whatever, but seeing as how I was rooted but still locked, I had no custom recovery. So no back ups. Is there anything to restore or am I looking at a full wipe and restore?
matt2k12 said:
For anyone concerned, I knew it would only be a matter of time until bricking my new device. This damn Root Toolbox Pro did it to me again, and on a simple, menial task. I am going to be working thru the motions on getting this to work.
Using the instructions quoted I did get stock recovery to work or at least flash on the screen for a split second. Seems like there is a timer on the recovery screen. I am having trouble with the fastboot prompt though on the PC. Do I do it in the "platform-tools" folder which contains fastboot or in the "tools" folder of the main SDK directory? I am really a noob, can you give me the cliff notes of how to get into ADB, fastboot, etc on the Photon Q in order to do a factory reset? I already have Android SDK installed and completely up to date so that is done. And Fastboot is installed. I'm just having trouble crossing the finish line here... I can get the fastboot page opened in the stock recovery but from there I'm lost. I dont know what to type into the command prompt, in what directory, or what.... Also when I open the command prompt in the SDK folder on the PC with fastboot in the directory and type "adb reboot bootloader" it says "device not found". Maybe (surely) that is the wrong prompt?
FWIW my phone is showing the dead android guy. I didnt do anything besides try and clear up my Play Store download list which required a reboot. The phone never started back up. I dont know how much damage was done or info was lost or whatever, but seeing as how I was rooted but still locked, I had no custom recovery. So no back ups. Is there anything to restore or am I looking at a full wipe and restore?
Click to expand...
Click to collapse
As abnormal as it seems, your situation seems pretty normal... at least from my shoes. I went through the same scenario... I didn't know what adb was, or fastboot, etc. So, here's what I know
the fastboot commands work even if adb doesnt see it in the list of devices attached. Somehow it just works (as long as the phone is in fastboot mode).
If you're able to get to the fastboot mode, things should be okay. Just open a windows explorer window to the Platform-Tools, hold the shift key and right click on a blank space within the window, then click open command window here.
you should be able to pass any adb (if the phone is on and recognized) or fastboot (if phone is in fastboot mode) commands from that command prompt.
Also, if you have a stock recovery, CMW, or TWRP image, this is the folder to copy those .img files to. Once you get your phone into fastboot mode and its plugged into the computer, just type into the command prompt:
Code:
fastboot flash recovery recovery.img
If you're just looking to reboot the phone into recovery
If you have a CWM or TWRP recovery just replace the recovery.img with whatever the .img file that you have. Also, as a tip instead of writing the entire file name, just press the first couple letters then press the tab key within the command prompt, it should fill in the rest. keep pressing tab until you get to the .img file name you want.
To avoid doing this again, maybe I can help... what were you trying to do to begin with? From the sound of it, you were trying to root the phone with the Root Toolbox Pro but it bricked, and then you tried to reboot into recovery and then got the red android... ?
befrosty8612 said:
As abnormal as it seems, your situation seems pretty normal... at least from my shoes. I went through the same scenario... I didn't know what adb was, or fastboot, etc. So, here's what I know
the fastboot commands work even if adb doesnt see it in the list of devices attached. Somehow it just works (as long as the phone is in fastboot mode).
If you're able to get to the fastboot mode, things should be okay. Just open a windows explorer window to the Platform-Tools, hold the shift key and right click on a blank space within the window, then click open command window here.
you should be able to pass any adb (if the phone is on and recognized) or fastboot (if phone is in fastboot mode) commands from that command prompt.
Also, if you have a stock recovery, CMW, or TWRP image, this is the folder to copy those .img files to. Once you get your phone into fastboot mode and its plugged into the computer, just type into the command prompt:
Code:
fastboot flash recovery recovery.img
If you're just looking to reboot the phone into recovery
If you have a CWM or TWRP recovery just replace the recovery.img with whatever the .img file that you have. Also, as a tip instead of writing the entire file name, just press the first couple letters then press the tab key within the command prompt, it should fill in the rest. keep pressing tab until you get to the .img file name you want.
To avoid doing this again, maybe I can help... what were you trying to do to begin with? From the sound of it, you were trying to root the phone with the Root Toolbox Pro but it bricked, and then you tried to reboot into recovery and then got the red android... ?
Click to expand...
Click to collapse
Thanks for the response. So, all I have to do is: go to fastboot and flash a stock recovery image file and it will automatically wipe the phone, cache, everything, and restore the operating system? Sounds awfully easy! I found some stock files in this post : http://forum.xda-developers.com/showthread.php?t=2001226&page=2 Are these the ones you used before?
Last question: I can flash CWM or TWRP but wont be able to access them if my bootloader is locked, correct? So flashing a stock recovery will allow me to have my stock phone back again, locked and un-rooted? I guess if I cant get it to work with the stock recovery then I can unlock the bootloader and do a CWM or TWRP recovery and then flash the stock .img files?
Thanks again for your help. I already had root with the motofail2go method which I like using but seems like when I try and use some generic root feature from apps from the app store that it will crash/brick the phone cuz obviously those apps are generalized and likely to brick certain percentage of devices....
Ok what does this mean? Something with the bootlaoder obviously. Does it need to be unlocked?
Code:
C:\Program Files (x86)\Android\android-sdk\platform-tools>fastboot flash recover
y qrecovery1.img
(bootloader) Variable not supported!
target reported max download size of 31457280 bytes
sending 'recovery' (5962 KB)...
OKAY [ 0.479s]
writing 'recovery'...
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 0.755s
C:\Program Files (x86)\Android\android-sdk\platform-tools>
And on the phone screen it says "invalid image size for partition recovery" twice for both times I tried this method.
You will need to flash the system image as well if you want those, as the recovery image will only flash the recovery. The files in that link are for twrp only... so you'll have to be able to get there first.
With the custom recoveries, I'm not 100% sure whether or not you will be able to use them without being unlocked. I would wait to see if anyone else can answer that question for you, but if you did try it without an unlocked bootloader, you at least have the stock recovery to fall back on if needed.
Sent from my XT897 using xda app-developers app
---------- Post added at 09:16 PM ---------- Previous post was at 09:12 PM ----------
I'm thinking it could either be that your phone is full and the image you're flashing is too large to fit on the space available...
Or you're trying to flash custom software on a locked phone.
Hopefully someone is able to answer that a little better...
Sent from my XT897 using xda app-developers app
You can't alter the stock recovery (flash a custom recovery like twrp or cwm) in fastboot without having the bootloader unlocked. Your options are to unlock your bootloader, flash custom recovery, create a backup of your current setup, download one of the stock working backups, place it in the backups folder for twrp on your external sd card, and restore one of the known working backups in the development section (befrosty linked to one). Or you could use RSD lite to return to stock using a stock factory firmware flash. That involves connecting your phone to your PC and flashing the phone back to factory stock. Information on RSD Lite and links to the FXZ's can be found here.
http://forum.xda-developers.com/showthread.php?t=2095536
Sent from my XT897 using xda app-developers app
Hey guys, how are you?
Well, I wished to root my Moto G, so I (tryed?) to unlock the bootloader. Alright, done it, but then I ran into some trouble...
After the booting up, everything started forceclosing and since then, when I try to boot it, I get a black screen after the Motorola logo.
Now, I am really really worried about my phone. I got it a month ago. I'm so afraid I really f****d up my phone right now that my hands are shaking.
I'm new to Android, so sorry if the solution is pretty obvious. And if it's not, could explain it very carefully to me? I don't know what to do.
My best wishes to you, guys.
I'm assuming you used superboot if so that would happen.
The logo sort of blured out right just press volume down and power and it would work
Or did this happen when you were just trying to unlock bootloader?
TomGlass1 said:
I'm assuming you used superboot if so that would happen.
The logo sort of blured out right just press volume down and power and it would work
Or did this happen when you were just trying to unlock bootloader?
Click to expand...
Click to collapse
Yeah, that happenned when I was trying to unlcok bootloader.
And well, my computer now doesn't even recognizes my phone.
EDIT: It appears as "Fastboot falcon S" in the Device Manager. Tried installing some drivers I found in the Internet, but it didn't work.
Explain exactly what happened please. Was the unlock successful and did you just bootup normally after or did u do anything else in fastboot mode? Why are you trying to install fastboot drivers again, as you already wouldve had them to unlock the bootloader. Did you try installing recovery or some root img from fastboot? You said its forceclosing, but it isnt starting at all now?
Some things you can do right now (if your bootloader is unlocked) is to flash a recovery (twrp,cwm) through fastboot and if you think most system files (or settings) are beyond repair, flash your firmware version though fastboot. Will point you to the guides for them, but post more info if you want help.
hemanthmahesh said:
Explain exactly what happened please. Was the unlock successful and did you just bootup normally after or did u do anything else in fastboot mode? Why are you trying to install fastboot drivers again, as you already wouldve had them to unlock the bootloader. Did you try installing recovery or some root img from fastboot? You said its forceclosing, but it isnt starting at all now?
Some things you can do right now (if your bootloader is unlocked) is to flash a recovery (twrp,cwm) through fastboot and if you think most system files (or settings) are beyond repair, flash your firmware version though fastboot. Will point you to the guides for them, but post more info if you want help.
Click to expand...
Click to collapse
Alright, just after I unlocked, when I was booting, I got a message saying that "xxxx has stopped working/failed to initialize/something like that". And then, when I rebooted, I got the usual message of the "bootlocker has been unlocked". After that, the Motorola logo started animating, but then I just got a black screen. I can't turn it off and the battery just got depleted (I'm charging right now).
When I try to connect it in my computer, the PC recognizes it as "MTP Device" or "Fastboot falcon S" when fastbooted. I can't install any drivers and the Motorola Device Manager doesn't recognizes it either.
Well, if there is some missing information, just ask me. I tried to describe my problem the best I could. Anyway, sorry for my bad English and thanks in advance for any effort trying to discover what's wrong.
Motorola Device Manager isn't helpful in this state as it doesn't handle things in fastboot. You already have all the required drivers (fastboot falcon S is the right driver afaik, falcon being motog codename) for flashing your stock firmware.
1. First, you can try the "Factory" option in bootloader (the third one, use volume down to move selector, volume up to select), though this might not really work for major issues.
2. When in fastboot mode, use "fastboot getvar all" to get the firmware details if you already didn't know about it.
3. Otherwise if yours is a standard gsm (non dualsim/non cdma), just download Blur_Version.174.44.9.falcon_umts.Retail.en.GB (UK stock for gsm, 4.4.2)
Download the mfastboot files to use rather than fastboot for flashing. You might need to modify your commands a bit for various firmwares.
http://forum.xda-developers.com/showthread.php?p=47820707 (refer this thread for flashing your stock firmware)
All the firmwares are in either of the links below (all around 400mb):
http://sbf.droid-developers.org/phone.php?device=14
(or)
http://www.filefactory.com/folder/c6cdedc45a775d27
I still don't get why many ppl are getting these errors after unlocking, very bad unlock method of moto if so ( I didnt get any such issues though).
When I use the "fastboot getvar all" command, it says "waiting for device". The phone is already connected, but the Moto G doesn't recognizes it's connected either.
I'm getting more and more afraid I really hardbricked it.
http://www.mymotocast.com/download/MDM?platform=windows
Tried installing these drivers? Your fastboot doesn't seem to be setup properly. How did you unlock without a working fastboot driver? You are trying that command in bootloader mode right?
Already installed it from the start. The message I got is always this:
"There aren't any updates for your device at the moment
Current Version: N/A"
My fastboot: Doesn't matter the operation I do, I always get this <waiting for device> and the phone is already connected into the computer. And the phone doesn't recognizes it is connected too.
And greeeeat news: my phone now doesn't charges either. I get stuck on a screen with a battery logo and 0%, when connected to the charger. Still, I still can access the fastboot mode. Well, am I lucky or not?
I'm pretty confused with this. How exactly did you unlock without a working fastboot (no waiting for device issue)? Did you change your pc drivers after unlock or trying this from a different pc? When you say "phone doesn't recognizes it is connected" you mean it says "Connect USB data cable" below "Device is UNLOCKED"? If so, maybe try another usb port cause it should normally say "Transfer Mode: USB Connected" regardless of proper drivers.
Your phone will chrarge no matter what though, no worry about that. It needs to say "Battery OK (Charging)" when connected to PC
No, as long as you have working your device isn't technically bricked in any sense. Don't worry, get that fastboot working again and anything can be fixed.
Also you didnt say whether or not you tried that "Factory" option in bootloader!
hemanthmahesh said:
I'm pretty confused with this. How exactly did you unlock without a working fastboot (no waiting for device issue)? Did you change your pc drivers after unlock or trying this from a different pc? When you say "phone doesn't recognizes it is connected" you mean it says "Connect USB data cable" below "Device is UNLOCKED"? If so, maybe try another usb port cause it should normally say "Transfer Mode: USB Connected" regardless of proper drivers.
Your phone will chrarge no matter what though, no worry about that. It needs to say "Battery OK (Charging)" when connected to PC
No, as long as you have working your device isn't technically bricked in any sense. Don't worry, get that fastboot working again and anything can be fixed.
Also you didnt say whether or not you tried that "Factory" option in bootloader!
Click to expand...
Click to collapse
OMG. I tried that "Factory" option before but it didn't work. Now I tried a second time and it worked. Thanks a lot! Really :laugh:
Anyway, now my phone is back again and rooted. Thanks for the help, guys!
Thaiane said:
Already installed it from the start. The message I got is always this:
"There aren't any updates for your device at the moment
Current Version: N/A"
My fastboot: Doesn't matter the operation I do, I always get this <waiting for device> and the phone is already connected into the computer. And the phone doesn't recognizes it is connected too.
And greeeeat news: my phone now doesn't charges either. I get stuck on a screen with a battery logo and 0%, when connected to the charger. Still, I still can access the fastboot mode. Well, am I lucky or not?
Click to expand...
Click to collapse
Guys the problem occurs due to corruption of /data folder. Even I had the same issue.
What you can do is
1. Connect your phone to PC in fastboot mode.
2. In fastboot, enter the command "adb erase userdata" and "adb erase cache" without quotes and reboot you phone. It will work for most of the devices, if it doesn't I have some other workaround too.
help
forgotter said:
Guys the problem occurs due to corruption of /data folder. Even I had the same issue.
What you can do is
1. Connect your phone to PC in fastboot mode.
2. In fastboot, enter the command "adb erase userdata" and "adb erase cache" without quotes and reboot you phone. It will work for most of the devices, if it doesn't I have some other workaround too.
Click to expand...
Click to collapse
I have the same problem. my phone stuck in blank screen after Unlock Bootloader. and then I try to do "adb erase userdata" and "adb erase cache". but my phone has no chenge, still stuck in.
I attach log when enter command adb above.
I'm sorry before. I can't spech English well
jidurrr said:
I have the same problem. my phone stuck in blank screen after Unlock Bootloader. and then I try to do "adb erase userdata" and "adb erase cache". but my phone has no chenge, still stuck in.
I attach log when enter command adb above.
I'm sorry before. I can't spech English well
Click to expand...
Click to collapse
The log you have posted contains only the help commands of adb and not the actual commands you gave.
Give a try to factory reset from fastboot mode on your phone. And do you a custom recovery installed in your phone?
forgotter said:
The log you have posted contains only the help commands of adb and not the actual commands you gave.
Give a try to factory reset from fastboot mode on your phone. And do you a custom recovery installed in your phone?
Click to expand...
Click to collapse
I've tried factory reset for several times, but no change as well.
yes, I get a CWM in my phone. and then, what have I do?
jidurrr said:
I've tried factory reset for several times, but no change as well.
yes, I get a CWM in my phone. and then, what have I do?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2704207
Go to the above forum.
Sorry for late reply was busy with studies.
I had flash stock firmware
through PC
If i just use my charger, there is no response from the phone. When i try with the laptop, my laptop makes a sound to show that the phone has been plugged in, but the phone does not respond at all. I had a cm12 nightly flashed, and tried to flash Francos kernel on it, which made the phone get stuck on that blue alien logo when booting. After trying various fixes with no results, i just wiped everything ( i had no backups because i am a stupid ****) and then it got stuck on the Oneplus One logo. Now i am trying this http://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541[1] and while i used the flash all.bat file, i noticed that cmd just kept showing waiting for device response (or something like that) which was weird, since it had completed some of the previous actions. Then i looked at my phone, with nothing at the screen. And it is now that it does not boot at all (not into the recovery, fast boot, normally, nothing) and does not show anything while i try to charge. What can i do?
Before the cmd process, the phone was showing up as a unit under Computer, but it is not anymore.
Just before, when i plugged it in, windows showed that something had been connected, but it did not know what, so i assume that there are some driver issues or something, though i have installed the qpst driver.
I also made a reddit post about it, where i got some response, but i could not go through with those either https://www.reddit.com/r/oneplus/comments/3bzwel/my_one_is_not_booting_at_all_and_does_not_react/
Do you know what i am doing wrong? Got any other fixes? Thanks in advance.
One get a otg cable then flash any custom rom using ur pen drive or go to adb and connect ur phone and check in device manager if it shows ur phone there or install any adb driver the try that flashall.bat it will surely work!! But I would say get a otg cable
Transmitted via Bacon
alan2500 said:
If i just use my charger, there is no response from the phone. When i try with the laptop, my laptop makes a sound to show that the phone has been plugged in, but the phone does not respond at all. I had a cm12 nightly flashed, and tried to flash Francos kernel on it, which made the phone get stuck on that blue alien logo when booting. After trying various fixes with no results, i just wiped everything ( i had no backups because i am a stupid ****) and then it got stuck on the Oneplus One logo. Now i am trying this http://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541[1] and while i used the flash all.bat file, i noticed that cmd just kept showing waiting for device response (or something like that) which was weird, since it had completed some of the previous actions. Then i looked at my phone, with nothing at the screen. And it is now that it does not boot at all (not into the recovery, fast boot, normally, nothing) and does not show anything while i try to charge. What can i do?
Before the cmd process, the phone was showing up as a unit under Computer, but it is not anymore.
Just before, when i plugged it in, windows showed that something had been connected, but it did not know what, so i assume that there are some driver issues or something, though i have installed the qpst driver.
I also made a reddit post about it, where i got some response, but i could not go through with those either https://www.reddit.com/r/oneplus/comments/3bzwel/my_one_is_not_booting_at_all_and_does_not_react/
Do you know what i am doing wrong? Got any other fixes? Thanks in advance.
Click to expand...
Click to collapse
Go here:
http://forum.xda-developers.com/oneplus-one/help/guide-unbrick-oneplus-one-t3013732
yashshan said:
One get a otg cable then flash any custom rom using ur pen drive or go to adb and connect ur phone and check in device manager if it shows ur phone there or install any adb driver the try that flashall.bat it will surely work!! But I would say get a otg cable
Transmitted via Bacon
Click to expand...
Click to collapse
That won't work, the phone isn't turning on.
Heisenberg said:
Go here:
http://forum.xda-developers.com/oneplus-one/help/guide-unbrick-oneplus-one-t3013732
That won't work, the phone isn't turning on.
Click to expand...
Click to collapse
Thanks a lot, i dont know how i did not come upon that link while trying various fixes, now i can boot the phone again
Heisenberg said:
Go here:
http://forum.xda-developers.com/oneplus-one/help/guide-unbrick-oneplus-one-t3013732
That won't work, the phone isn't turning on.
Click to expand...
Click to collapse
Uh, new problem, i used the toolkit to unlock the bootloader, and i had to use the Ultimate Tool kit to get TWRP on it. When i connect the phone to the pc (windows 7) i keep getting a message saying i have to format the phone before i can use it. When i click that, it says its writing protected. When i boot up the phone, it turns on, and i can go to the home screen (some times) but after a few seconds, it just turns off it self. Sorry for asking for your help again, but do you know of this problem? Google just came up with results for people with battery problems.
Heisenberg said:
Go here:
http://forum.xda-developers.com/oneplus-one/help/guide-unbrick-oneplus-one-t3013732
That won't work, the phone isn't turning on.
Click to expand...
Click to collapse
I am just going to message you again before i mess up my phone even more, after a lot of hassle, i messed something up and redid the guide in the link you sended to me. According to the Oneplus one toolkit, my bootloader is unlocked. I can not enter fastboot, so i can not get a custom recovery or root. I can not turn on the phone normally either. I can Volume up+power button though, which takes me to the ColorOS RECOVERY screen. I would appreciate your help.
alan2500 said:
I am just going to message you again before i mess up my phone even more, after a lot of hassle, i messed something up and redid the guide in the link you sended to me. According to the Oneplus one toolkit, my bootloader is unlocked. I can not enter fastboot, so i can not get a custom recovery or root. I can not turn on the phone normally either. I can Volume up+power button though, which takes me to the ColorOS RECOVERY screen. I would appreciate your help.
Click to expand...
Click to collapse
Get rid of the toolkit,they're nothing but trouble. Plus, you don't need it. Plus, they allow you to bypass some very crucial learning experience. Power + volume up should take you to fastboot, not recovery, the button combo for recovery is power + volume down. Are you sure you can't get into fastboot? Is adb working in ColorOS recovery?
Heisenberg said:
Get rid of the toolkit,they're nothing but trouble. Plus, you don't need it. Plus, they allow you to bypass some very crucial learning experience. Power + volume up should take you to fastboot, not recovery, the button combo for recovery is power + volume down. Are you sure you can't get into fastboot? Is adb working in ColorOS recovery?
Click to expand...
Click to collapse
Oh brainfart, yup, its volume down+power that goes to the recovery. I just tried volume up+power, and now it goes into fastboot. I did try before, and the vibration was there, but no text on the screen. Not sure what to say about adb, when i launch adb.exe the CMD window just opens up, types a bunch in so fast that i cant read it, and then it closes down. It does the same thing when my phone is not plugged in, so i assume it does not work.
alan2500 said:
Oh brainfart, yup, its volume down+power that goes to the recovery. I just tried volume up+power, and now it goes into fastboot. I did try before, and the vibration was there, but no text on the screen. Not sure what to say about adb, when i launch adb.exe the CMD window just opens up, types a bunch in so fast that i cant read it, and then it closes down. It does the same thing when my phone is not plugged in, so i assume it does not work.
Click to expand...
Click to collapse
Ok, you're not meant to launch adb.exe like that though. You go to the folder where adb.exe is located, then hold shift and right click the mouse, and select "open command prompt here" from the menu, then you can issue adb commands. The same process goes for using fastboot. Anyway, now that you have access to fastboot all you should need to do is flash the stock images, go to section 8 of my guide thread for instructions:
http://forum.xda-developers.com/showthread.php?t=2839471
Heisenberg said:
Ok, you're not meant to launch adb.exe like that though. You go to the folder where adb.exe is located, then hold shift and right click the mouse, and select "open command prompt here" from the menu, then you can issue adb commands. The same process goes for using fastboot. Anyway, now that you have access to fastboot all you should need to do is flash the stock images, go to section 8 of my guide thread for instructions:
http://forum.xda-developers.com/showthread.php?t=2839471
Click to expand...
Click to collapse
Thanks a bunch, i got through it this time lol. So just to be sure that i do not end up bricking my phone again, can i just install TWRP, root, then dirty flash the latest CM nightly? I have no idea whats best to go with, and other than long battery life and good performance, i do not really have any needs, so i am thinking the latest cm will be fine. It was a nightly i was running before i bricked the phone actually.
alan2500 said:
Thanks a bunch, i got through it this time lol. So just to be sure that i do not end up bricking my phone again, can i just install TWRP, root, then dirty flash the latest CM nightly? I have no idea whats best to go with, and other than long battery life and good performance, i do not really have any needs, so i am thinking the latest cm will be fine. It was a nightly i was running before i bricked the phone actually.
Click to expand...
Click to collapse
Don't dirty flash, clean flash. Try out the Exodus ROM, great battery life and great features too.
This may be a simple solution, but I am completely puzzled on how to fix this.
SO i recently rooted my phone & used the twrp "twrp-3.3.1-4-guacamole". Installed magisk via that twrp and continued with my day.
I accidentally got a virus by trying to get a full free vpn, me being a terrible pirate, i accidentally got a virus! Silly me.
It was annoying me and I decided to factory reset my phone... not via twrp. I remembered after I clicked "Reset all" on oxygenos that it's not the way how to do it with a root device, and well.. it didn't exactly work.
Every time I power/reboot the phone it just brings me to the fastboot menu of "START", "POWER OFF", "RECOVERY MODE", & "RESTART BOOT LOADER". I thought since TWP is recovery mode I try to access that... no luck, it just brings me back to that fastboot menu. I tried going on CMD via adb by saying "fastboot flash boot twrp-3.3.1-4-guacamole.img". It will say it's finished and successful, but when i reboot and try to access recovery mode it just does not work.
TL;DR: Think I bricked my phone, there is no OS installed and I can only access the fastboot.
Any help? Much appreciated
https://forum.xda-developers.com/oneplus-7-pro/how-to/msm-tool-guac-t3934691
trapcoder666 said:
https://forum.xda-developers.com/oneplus-7-pro/how-to/msm-tool-guac-t3934691
Click to expand...
Click to collapse
Thank you for the guap recovery as i didn't know it existed. However, what are the steps? when i go on the MSM download tool it doesn't detect my phone.
that being said, i can't access any of my files through my pc using fast boot. on MSM it's just saying "waiting for device" even when plugged in so thats annoying.
trapcoder666 said:
https://forum.xda-developers.com/oneplus-7-pro/how-to/msm-tool-guac-t3934691
Click to expand...
Click to collapse
I downloaded the one you sent, and after a while as my internet is bad. It still does not work.
Whenever I try to install the qualcomm drivers it never shows up, and when i try and boot it up so the gual recover detects my phone it never works. It's still saying "waiting for device".
Does anyone know how to fix this? it's doing my head in that it's not as easy as it should be.
MOweenSalah said:
I downloaded the one you sent, and after a while as my internet is bad. It still does not work.
Whenever I try to install the qualcomm drivers it never shows up, and when i try and boot it up so the gual recover detects my phone it never works. It's still saying "waiting for device".
Does anyone know how to fix this? it's doing my head in that it's not as easy as it should be.
Click to expand...
Click to collapse
Pretty sure that your phone will not be accessible via adb/fastboot during the msm process. Did you follow the directions in the link above to a T?
A few things to note:
- Works perfectly fine for unbricking GM1917 modeled OnePlus 7 Pros.
- Use the original cable and try to plug it into a USB 2.0 port. I've found that this is the most ideal condition.
- Make sure your device is charged up. If you can't see how much charge it has, leave it charged via the 30W warp charger for 40 minutes and that should be good enough.
- In the L2 drivers folder found in the archive, navigate to the 32 or 64 folder depending on your system's architecture, and click on the file that ends in the extension ".cat". Then, click "view signature", then "View certificate", then "Install." This is IMPORTANT.
- Then, make sure your device is powered OFF, then, plug in the USB-A side of the cable (big head) into your computer and do NOT connect the USB-C (small head) into your phone yet.
- Hold down Volume up AND volume down for five seconds, and while you're continuing to hold, plug the USB-C side into your phone. The drivers should automatically download, and you should see a "Qualcomm QD loader" device in Device Manager. If you see an exclamation mark or you don't see this, you are doing it wrong and you need to repeat the above steps.
- Open up MSMTool.exe as an administrator and click 'start' only. Should take a few minutes, but you will have a good-as-new OnePlus 7 Pro.
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Click to collapse
Krsmqn said:
Pretty sure that your phone will not be accessible via adb/fastboot during the msm process. Did you follow the directions in the link above to a T?
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Click to collapse
I did yes, i pressed all buttons and the power button for 5 seconds and plugged my charger in. Then after that went on the MSM tool and it went straight to the fastboot. I really don't know but it loves this fastboot tool haha
Krsmqn said:
Pretty sure that your phone will not be accessible via adb/fastboot during the msm process. Did you follow the directions in the link above to a T?
Click to expand...
Click to collapse
Add: I made a video showing what I mean with the fastboot. Basically if i do anything with the phone fastboot it will just go back to the menu (sorry for bad quality)
https://www.youtube.com/watch?v=jU8a6kDXNNs&feature=youtu.be
MOweenSalah said:
Add: I made a video showing what I mean with the fastboot. Basically if i do anything with the phone fastboot it will just go back to the menu (sorry for bad quality)
&feature=youtu.be
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Click to collapse
It's one of those things where if someone was there with you, it'd likely get figured out. I've seen this kind of situation hundreds of times on XDA, and with all due respect, the problem is most always at the hands of the user. These phones are cookie cutter made, so there's nothing different (besides individual variants) that would make thee tools not function correctly, unless it's operator error. But that's not set in stone. Just don't give up. Try setting up your camera for an overhead view. I couldn't tell if you were plugging in your cord. And it seemed to reboot, instead of power off. Repeat the steps carefully, and see if you can achieve better results.
Don't give up! We're here for you ?
Make sure phone is powered off before plugging it in. Launch msm tool, Press the vol up and down key for a few seconds then plug in.
Edit : make sure your drivers are up to date too.
I don't know about msm tools never tried it but I know your situation.
Don't do fastboot flash boot twrp-3.3.1-4-guacamole.img
Remove the word flash. You are supposed to boot into twrp then flash the zip file to the phone.
look at this
Command in Fastboot mode is:
Fastboot boot "name of the recovery".img. Phone should boot to twrp. Then flash twrp.zip
or try Fastboot roms:
https://forum.xda-developers.com/oneplus-7-pro/how-to/rom-stock-fastboot-roms-oneplus-7-pro-t3931424
Choose the one for youre phone (region)
MSM tool it's the last option.
Can't you just switch slots from fastboot or did you mess up both?
trapcoder666 said:
Make sure phone is powered off before plugging it in. Launch msm tool, Press the vol up and down key for a few seconds then plug in.
Edit : make sure your drivers are up to date too.
Click to expand...
Click to collapse
Firstly I'm terribly sorry for no response (same goes to everyone else looking into this matter for me. THANK YOU!)
However, I have done this multiple times in the past and it instantly goes back to boot menu. it sucks :/
IronSingh said:
I don't know about msm tools never tried it but I know your situation.
Don't do fastboot flash boot twrp-3.3.1-4-guacamole.img
Remove the word flash. You are supposed to boot into twrp then flash the zip file to the phone.
look at this
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Click to collapse
Okay. I shall go and look into this situation when I receive my phone back (going to explain that in a later quote)
larsdennert said:
Can't you just switch slots from fastboot or did you mess up both?
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Click to collapse
If i'm honest with you.. i'm not sure in the slightest. My only assumption is no because the only thing I can access is only the fastboot. if i attempt to go into recovery mode it will go back to fastboot. when I flash twrp it will flash but it won't boot into it. It's confusing as hell.
Just to add to this whole situation:
Since I have no idea and just wanted it fixed in the day; i was willingly to give money for this phone to be fixed, but thanks to the person, he just made it a slower process by doing things i've already done.. going to pick the phone back up in an hour of this message.
I haven't used the fastboot boot twrp cmd yet, but from how everything else has been so far i feel like that won't work, but i will update everyone on that situation.
Just to add additional things that I may have not mentioned in the past will be below:
- Whenever i type in "ADB Devices" in cmd, it will not show up with anything. However, when I type in "fastboot devices" it shows it's serial and in "fastboot". It will only show as fastboot and i can't access the phone via file explorer in windows.
When i say "ADB Devices" it says *devices attached* and will show none of my phones details, but when i say fastboot devices it will then show the devices.
^ what i said above means I can't use the guap recover, or anything which means the phone has to be detected in windows, because other than fastboot, it won't work at all.
- So far I can't access twrp as a whole, so if anyone knows how to give me a guide on how to install it from where I am at, that would be amazing (if not, i'll try and reiterate what to do with the one given from a previous comment, so thank you )
- There was one time I was allowed in TWRP but i completely forgot how i entered it (so i can't explain), So i feel like there is hope in that aspect. I feel like i entered something via cmd so maybe there's a way?
In terms of hardware my phone is completely fine, there's not a single problem other than the software being a pain in the ***!!
if anyone can just spew out a bunch of help in different explanations it means the world because so far all I can see is that I wasted about £600 on an amazing phone because of dumb *** haha.
Thank you to everyone who has helped, and is helping
From your comments, you are not familiar with how Android functions. Not knowing the difference between adb and fastboot is an indicator that you should just endeavour to have a stock phone until you understand whats going one. It's also hard for people to help as no one has hands on and can see what is broken. Everyone here will be working blind like trying to fix your car for you from across the country.
Start the phone into fastboot and connect it to a pc. From a pc command prompt in your fastboot directory enter the command:
fastboot getvar current-slot
If the current slot is A then:
fastboot --set_active=b
or vice versa
fastboot --set_active=a
then fastboot reboot and see if you boot into the other slot.
Not knowing what phone you have makes it even tougher but I suspect you will have to reflash a clean complete rom via fastboot.
https://forum.xda-developers.com/on...fastboot-roms-oneplus-7-pro-t3931424#poststop
larsdennert said:
From your comments, you are not familiar with how Android functions. Not knowing the difference between adb and fastboot is an indicator that you should just endeavour to have a stock phone until you understand whats going one. It's also hard for people to help as no one has hands on and can see what is broken. Everyone here will be working blind like trying to fix your car for you from across the country.
Start the phone into fastboot and connect it to a pc. From a pc command prompt in your fastboot directory enter the command:
fastboot getvar current-slot
If the current slot is A then:
fastboot --set_active=b
or vice versa
fastboot --set_active=a
then fastboot reboot and see if you boot into the other slot.
Not knowing what phone you have makes it even tougher but I suspect you will have to reflash a clean complete rom via fastboot.
https://forum.xda-developers.com/on...fastboot-roms-oneplus-7-pro-t3931424#poststop
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Click to collapse
I do appreciate the help. If i'm honest with you the only reason I did this is to increase my data speeds (which from look of things is outdated now), and a longer battery life. I don't know much about rooting/jailbreaking but believe me that I have been in the scene for years, but not even knowing everything haha!
that being said.. i'm in twrp! thank you so much mate, i'll try and go and install the rom now. thank you!
Now install the zip twrp
Thankfully.. IT'S FIXED!
I didn't have to install twrp again or any of that. I simply changed the slot from A to B and pressed all buttons when it was showing the "! Your decide is unlocked" orange/black screen.
I had msm tools up and it detected and instantly installed the OS to the latest one and boom. It works again!
I got to thank everyone for helping me because without you people I wouldn't of been able to fix it. I looked everywhere and no help anywhere as I feel like it's pretty dumb to do what I did haha!
Thank you again people!
Oh you gave up on root?
You are supposed to read the instructions and follow them to the letter. When I read your post I realized you tried to install twrp like you would pre Oreo but it changed you have to boot into twrp then install it via zip file.
Anyways just remember that for next time.