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Hello!
I've got an strange problem with the audio on my Nexus 5. If I play music without headphones, there's no audio output through the phone speakers. But if I press the Volume-Up-Button the typical sound is played through my phone speakers, and also the ringtone when I'm called is hearable.
If I plug in a headset, every sound is played through the headset, like normally.
I've got the newest CyanogenMod Nightly and I already tried returning to stock, but it doesn't help
It's really frustrating, it suddenly occured, from one day to another.
Looks like my Nexus is always thinking that theres a headset plugged in, even if there isn't. And there's also nothing in the headphone jack.
I've already searched, but hadn't found someone who has a similiar problem, so I thought I ask here, before I contact the Google Support.
Maybe someone of you can help me. Thanks in advance!
Greetings,
Markus
PS: Sorry for my bad english
markus_xx said:
Hello!
I've got an strange problem with the audio on my Nexus 5. If I play music without headphones, there's no audio output through the phone speakers. But if I press the Volume-Up-Button the typical sound is played through my phone speakers, and also the ringtone when I'm called is hearable.
If I plug in a headset, every sound is played through the headset, like normally.
I've got the newest CyanogenMod Nightly and I already tried returning to stock, but it doesn't help
It's really frustrating, it suddenly occured, from one day to another.
Looks like my Nexus is always thinking that theres a headset plugged in, even if there isn't. And there's also nothing in the headphone jack.
I've already searched, but hadn't found someone who has a similiar problem, so I thought I ask here, before I contact the Google Support.
Maybe someone of you can help me. Thanks in advance!
Greetings,
Markus
PS: Sorry for my bad english
Click to expand...
Click to collapse
Have you looked at the media volume level in settings/sounds/volumes? Just to rule it out.
Couple of things.
The phone could think that the headphones are still plugged in. Try plugging it in and pulling out a couple times.
It could be RMA time if you go back to completely stock and this still happens.
gee2012 said:
Have you looked at the media volume level in settings/sounds/volumes? Just to rule it out.
Click to expand...
Click to collapse
of course I already did that
mistahseller said:
Couple of things.
The phone could think that the headphones are still plugged in. Try plugging it in and pulling out a couple times.
It could be RMA time if you go back to completely stock and this still happens.
Click to expand...
Click to collapse
I got that problem since more than a week already and I still use my phone, so I plugged it in and out almost permanently, but thanks.
And yeah, looks like it's RMA time, unfortunately.
markus_xx said:
of course I already did that
Click to expand...
Click to collapse
Then you can do a data factory reset or reflash the factory image and if that doesn`t help yo might contact Google for a RMA (as allready stated above by another user).
gee2012 said:
Then you can do a data factory reset or reflash the factory image and if that doesn`t help yo might contact Google for a RMA (as allready stated above by another user).
Click to expand...
Click to collapse
already did a factory reset and flashed the factory image, like mentioned in my first post.
Hey, OP, did you find a solution to this? My phone just started doing this today as well, and I'd prefer to avoid RMA if possible.
Well, I found out the phone had been dropped in some semi-liquid food. So I opened up the back cover a bit, found some remains and cleaned it up and now it works fine again. Woot! Not sure if that is relevant to anyone else though (or if it really made a difference or was just a coincidence), lol.
In my case, it wasn't something like that. I just contacted Google for a RMA and got a new device very fast.
Some liquid inside the phone
Hey there!
This afternoon my Nexus 5 started to have the same problem you have related. I remove the back cover and I discover that it was full of liquid against the surface. I was running with the phone in my pocket (condensed sweat), so I recommend not to do that.
I have dried it and it seems that doesn't work yet =(
I hope my answer will help anyone with the same problem (at least to know a possible source of the problem).
I now had the Galaxy S6 for several months and I found this phone totally awesome, but a few days earlier it started a rattling noise from the camera. Most of the time I open the camera app, it makes a strange sound (like it is trying to move the lens and the motor fails it to do so). When the camera is open and I try to refocus anything from very near to very far at once, it sometimes make that awful sound too. I am bothered, because I rooted my device some months ago, installed custom kernel and so on. Can I take this to the warranty or am I screwed? Should I bother about this sound? Will it get worse maybe?
Thanks for any help.
Fusseldieb said:
I now had the Galaxy S6 for several months and I found this phone totally awesome, but a few days earlier it started a rattling noise from the camera. Most of the time I open the camera app, it makes a strange sound (like it is trying to move the lens and the motor fails it to do so). When the camera is open and I try to refocus anything from very near to very far at once, it sometimes make that awful sound too. I am bothered, because I rooted my device some months ago, installed custom kernel and so on. Can I take this to the warranty or am I screwed? Should I bother about this sound? Will it get worse maybe?
Thanks for any help.
Click to expand...
Click to collapse
I own a galaxy S6E+ and I also experienced this same strange camera behaviour, but I haven't figured it out yet...
Sent From My SM-G928F via Tapa
zizon65 said:
I own a galaxy S6E+ and I also experienced this same strange camera behaviour, but I haven't figured it out yet...
Sent From My SM-G928F via Tapa
Click to expand...
Click to collapse
i had that issue, you can't do anything, you have to get it to the carrier to fix it, it's a hardware issue...i hope i don't get it again...because in 3 weeks my waranty ends
All this time i thought it was camera getting ready, opening lens and stuff like on digital cameras which make the same sound when started. Is this not the case?
archzz said:
All this time i thought it was camera getting ready, opening lens and stuff like on digital cameras which make the same sound when started. Is this not the case?
Click to expand...
Click to collapse
I really don't know if there is a camera focusing problem or a hardware issue, but for to get rid of this, I decided from now to use the Pro manual focus mode rather than the Autofocus mode, and will let you know if this helps...
Sent From My SM-G928F via Tapa
It's the OIS being slightly broken. Need to take to repair. I have same issue on s6 edge and need to get mine fixed.
Fusseldieb said:
I now had the Galaxy S6 for several months and I found this phone totally awesome, but a few days earlier it started a rattling noise from the camera. Most of the time I open the camera app, it makes a strange sound (like it is trying to move the lens and the motor fails it to do so). When the camera is open and I try to refocus anything from very near to very far at once, it sometimes make that awful sound too. I am bothered, because I rooted my device some months ago, installed custom kernel and so on. Can I take this to the warranty or am I screwed? Should I bother about this sound? Will it get worse maybe?
Thanks for any help.
Click to expand...
Click to collapse
I had exactly the same issue... It got progressively worse, to the point where sometimes I'd have to shake the phone to get the camera to focus when the camera was open. Initially they told me nothing seemed wrong with it... But second time round, I filmed it using the Mobizen app (often used to record gameplay - no root required). I found trying to get the phone to focus on text from a book exaggerated the problem.
I showed them the video at the Samsung Express Repair store and they couldn't really deny it (or attempt to). They swapped the camera out in a couple of hours whilst I waited with a newspaper and coffee. Oh, and they didn't even check KNOX (I asked out of curiosity... Mine wasn't tripped anyway)
*But some amount of rattling is normal. I tried it on two of my friends' S6 phones, and even mine now rattles... Not when opening the camera, but when you physically shake it next to your ear
2ZE said:
when you physically shake it next to your ear
Click to expand...
Click to collapse
When shaking it's normal, but when I let it alone and it make weird sound, then I'm bothered.
zizon65 said:
I really don't know if there is a camera focusing problem or a hardware issue
Click to expand...
Click to collapse
This seem to appear only to people who updated Android 5.0 to 5.1.1 or newer. I think Samsung made a firmware update to the camera, which focusses faster, but that lead to this problem.
same issue here. happens rarely and goes away when I shake the phone.
Hello, forum
I dropped my OPO but there was no apparent damage. However, I soon found that the microphone had extremely low sensitivity during calls. Whistling into the microphone was loud and clear. But unless I put my mouth right next to the microphone to speak, my voice wasn't audible on the other end, and even then, just barely a whisper.
I opened up the phone and cleaned the microphone entry port, but to no avail. Weirdly, when I tried the phone on speaker, I found the same situation with the secondary microphone. If I spoke right next to the microphone, I was a bit audible; otherwise, nothing.
So it seems that it's not a microphone issue. What could it be?
Thank you.
Raptor
EDIT: More information: Running SultanXDA's CM13. Tried wiping and reflashing the ROM but no luck. Just about to try a different ROM, but it doesn't seem like a software issue. I have ordered a replacement microphone flex cable just in case, but now I'm starting to wonder whether this is actually a microphone issue or something else.
I had the same issue on my phone (after dropping it on the tub...).
Anyway, this fixed the issue for me.
Good luck!
psychen6 said:
I had the same issue on my phone (after dropping it on the tub...).
Anyway, this fixed the issue for me.
Good luck!
Click to expand...
Click to collapse
Hi,
Thank you for responding. I tried the suggested fixes in the linked thread but none helped the situation. It seems that both the microphones had been damaged by impact. I received the new microphone flex cable today and installed it. That seems to have fixed the issue entirely.
Once again, thank you.
Raptor
raptor402 said:
Hi,
Thank you for responding. I tried the suggested fixes in the linked thread but none helped the situation. It seems that both the microphones had been damaged by impact. I received the new microphone flex cable today and installed it. That seems to have fixed the issue entirely.
Once again, thank you.
Raptor
Click to expand...
Click to collapse
Cool, glad you got it working
I had the opposite experience with my phone. I replaced the cable, but it didn't made a difference until I applied that zip file.
raptor402 said:
Hi,
Thank you for responding. I tried the suggested fixes in the linked thread but none helped the situation. It seems that both the microphones had been damaged by impact. I received the new microphone flex cable today and installed it. That seems to have fixed the issue entirely.
Once again, thank you.
Raptor
Click to expand...
Click to collapse
could you link me to where you purchased the microphone flex cable?
tinyaznboi said:
could you link me to where you purchased the microphone flex cable?
Click to expand...
Click to collapse
I just searched on eBay. There are a ton of them available for $5-10. The one I bought is gone now, I'm afraid. Best of luck!
I plugged in my headphones to the phone and heard horrible static/hissing in the background, particularly when the volume is over halfway. I've tried 4 different connections (to my car stereo, to my headphones, to an external speaker, etc) and they all sound equally awful. I really hope I don't have a defective unit... This isn't normal though, right? Anything I can try to do to avoid an RMA? I'm rooted, bootloader unlocked, on PureNexus with EX kernel. No audio mods.
Also, just two notes:
1) I am 100% sure the cable is plugged in all the way.
2) I have no issues with the speaker (which tends to be what people have issues with on this phone, ironically). Audio had no distortion through speaker, but through the headphone jack its horrendous. I can't even listen to it it's so bad.
PsiPhiDan said:
I plugged in my headphones to the phone and heard horrible static/hissing in the background, particularly when the volume is over halfway. I've tried 4 different connections (to my car stereo, to my headphones, to an external speaker, etc) and they all sound equally awful. I really hope I don't have a defective unit... This isn't normal though, right? Anything I can try to do to avoid an RMA? I'm rooted, bootloader unlocked, on PureNexus with EX kernel. No audio mods.
Click to expand...
Click to collapse
Seems like you're not alone. May be worth adding your experience here :
https://productforums.google.com/forum/m/#!category-topic/phone-by-google/SJZzrfohirY
Hope this helps.
buzzboy said:
Seems like you're not alone. May be worth adding your experience here :
https://productforums.google.com/forum/m/#!category-topic/phone-by-google/SJZzrfohirY
Hope this helps.
Click to expand...
Click to collapse
Unfortunately (fortunately?) that's not my issue. I can hear music, it's just terrible sounding due to the hissing I'm the background. It's as if the cable is only half plugged in (but it's not). Thank you for searching though!
PsiPhiDan said:
I plugged in my headphones to the phone and heard horrible static/hissing in the background, particularly when the volume is over halfway. I've tried 4 different connections (to my car stereo, to my headphones, to an external speaker, etc) and they all sound equally awful. I really hope I don't have a defective unit... This isn't normal though, right? Anything I can try to do to avoid an RMA? I'm rooted, bootloader unlocked, on PureNexus with EX kernel. No audio mods.
Click to expand...
Click to collapse
Google has admitted the audio distortion issue being reported in its Pixel smartphones is an hardware problem, and it looks like the company is issuing replacements for customers. The audio distortion issue was first reported in December when a user named Mark Buckman had posted about the same.
shakirajane said:
Google has admitted the audio distortion issue being reported in its Pixel smartphones is an hardware problem, and it looks like the company is issuing replacements for customers. The audio distortion issue was first reported in December when a user named Mark Buckman had posted about the same.
Click to expand...
Click to collapse
Wasn't Mark having issues with his internal speaker when headphones were NOT plugged in though? I think those are different issues. My audio is fine at full blast, as far as I can tell, with no headphones plugged in. It's just when I plug something into the headphone jack that I hear the problem. I'll try his piano and see if I can reproduce his issue though. Maybe I just haven't tested the internal speaker hard enough.
EDIT: Grr... I do have the other problem too! Shown clearly by the Perfect Piano app... Well thank you for leading me to finding that out!
PsiPhiDan said:
Wasn't Mark having issues with his internal speaker when headphones were NOT plugged in though? I think those are different issues. My audio is fine at full blast, as far as I can tell, with no headphones plugged in. It's just when I plug something into the headphone jack that I hear the problem. I'll try his piano and see if I can reproduce his issue though. Maybe I just haven't tested the internal speaker hard enough.
EDIT: Grr... I do have the other problem too! Shown clearly by the Perfect Piano app... Well thank you for leading me to finding that out!
Click to expand...
Click to collapse
Lots of people have a problem with the speaker. I've had 3 replacements with various faults and all have had the speaker issue. It's been reported that its a software issue, and will be resolved in an update..... Hopefully.
https://productforums.google.com/forum/m/#!topic/phone-by-google/XDl52F-Np6o
buzzboy said:
Lots of people have a problem with the speaker. I've had 3 replacements with various issues and all had the speaker issue. It's been reported that its a software issue, and will be resolved in an update..... Hopefully.
https://productforums.google.com/forum/m/#!topic/phone-by-google/XDl52F-Np6o
Click to expand...
Click to collapse
Weird. I spoke to Google today and 5 minutes after describing the problem, they told me to get a replacement through Verizon (that'll be fun).
PsiPhiDan said:
Weird. I spoke to Google today and 5 minutes after describing the problem, they told me to get a replacement through Verizon (that'll be fun).
Click to expand...
Click to collapse
Google can do the replacement too. I opted for that route because I'm hopefully more likely to receive one that I can unlock the bootloader on.
jumaaneface said:
Google can do the replacement too. I opted for that route because I'm hopefully more likely to receive one that I can unlock the bootloader on.
Click to expand...
Click to collapse
They will, but it will leave me without a phone for 2 weeks. They won't ship until they receive mine since it's through Verizon.
PsiPhiDan said:
They will, but it will leave me without a phone for 2 weeks. They won't ship until they receive mine since it's through Verizon.
Click to expand...
Click to collapse
They quoted me 7-10 days max. I still had my old HTC 10 so wasn't really am issue
Did you try cleaning out the headphone jack with an electronic cleaner/compressed air? Dust could be a factor.
(Please correct me if these aren't the ways to clean a headphone jack)
CyberLykan said:
Did you try cleaning out the headphone jack with an electronic cleaner/compressed air? Dust could be a factor.
(Please correct me if these aren't the ways to clean a headphone jack)
Click to expand...
Click to collapse
It's not only the headphones jack I found out though. It's also the speaker when the headphones aren't plugged in. So apparently I have a jacked up phone, sadly. I may try the compressed air for fun though.
PsiPhiDan said:
It's not only the headphones jack I found out though. It's also the speaker when the headphones aren't plugged in. So apparently I have a jacked up phone, sadly. I may try the compressed air for fun though.
Click to expand...
Click to collapse
Tough luck. Mine seems fine.
I just got a pixel 3 from a friend and to my surprise when I watch a YouTube video at 50% volume the back of the phone vibrates pretty bad, is this a flaw or something like that? This never happened to me with any other phone... Is there a way to fix this issue?
So everybody has the exact same issue with the speakers here but nobody is gonna say something about it... Ok I'm sending this phone back and getting a refund oh and thanks for the participation.
Goribildo said:
So everybody has the exact same issue with the speakers here but nobody is gonna say something about it... Ok I'm sending this phone back and getting a refund oh and thanks for the participation.
Click to expand...
Click to collapse
I've never had any issue with the back vibrating. My guess is it's a flaw or something. If anybody else knew, I'm sure they would have said something. Thank you for thanking me for my participation.
robocuff said:
I've never had any issue with the back vibrating. My guess is it's a flaw or something. If anybody else knew, I'm sure they would have said something. Thank you for thanking me for my participation.
Click to expand...
Click to collapse
Really? Well that's weird because I found way too many people complaining about the same thing on Reddit, here and many other places... There's even an article about it, wanna take a look? Here: https://www.google.com/amp/s/bgr.com/2018/10/16/pixel-3-xl-review-supplement-design-flaw/amp/
Consider yourself very lucky if you don't have that issue, as for me I just got my money back, I showed the rep and he tried 3 more different pixel 3 and they all vibrated in the back like an earthquake.
Odd, not many posts "here" about it. I also do not notice this. I am confused, you showed the rep? What rep, carrier rep? Maybe your carrier bought a batch of defective devices?
wangdaning said:
Odd, not many posts "here" about it. I also do not notice this. I am confused, you showed the rep? What rep, carrier rep? Maybe your carrier bought a batch of defective devices?
Click to expand...
Click to collapse
Yes, carrier rep, just google "pixel 3 back vibration" and you'll see the results, my dream would be to find one that doesn't vibrate that much
I mean how much are you talking about? Sound is vibration so naturally sound coming from your device creates vibration. Have you measured it in comparison to these non vibrating devices. I am just confused, if your phone has no vibration is it not then on mute? I tried my wife's phone and an old device, seems fairly normal that with speakers turned on they vibrate.
wangdaning said:
I mean how much are you talking about? Sound is vibration so naturally sound coming from your device creates vibration. Have you measured it in comparison to these non vibrating devices. I am just confused, if your phone has no vibration is it not then on mute? I tried my wife's phone and an old device, seems fairly normal that with speakers turned on they vibrate.
Click to expand...
Click to collapse
Did you read the article i posted? It vibrates pretty bad, at 35%-40% the back rumbles like if it has a third speaker pointing at the back from the inside, it is that bad, i used many phones and never experienced something like that...
Here is a reddit post, have a look, read the comments: https://www.reddit.com/r/GooglePixel/comments/ak23vk/my_pixel_3_vibrates_when_playing_any_audio/
And here another one from xda: https://forum.xda-developers.com/pixel-3-xl/help/vibration-speakers-t3855051
I got a refund and bought the pixel 4 and there's no vibration at all even at full volume...
What i think is that you guys don't want to acknowledge or just ignore the fact.... anyway it's a pity.
It is not an issue of not wanting to acknowledge it or something. I think many people have just never run across the issue. Personally, I do not use my phone for watching videos and such, so I never even thought about it. When I went to play sound out of the speakers after reading your post I noticed some vibration, but the only thing I could do is compare it with other devices. It simply does not seem to be a huge amount of vibration to me. Again, though, I do not rely on the phone speakers for audio stuff. I could see how it could be annoying, but to me using a phone's speakers for audio would be annoying in general.
wangdaning said:
It is not an issue of not wanting to acknowledge it or something. I think many people have just never run across the issue. Personally, I do not use my phone for watching videos and such, so I never even thought about it. When I went to play sound out of the speakers after reading your post I noticed some vibration, but the only thing I could do is compare it with other devices. It simply does not seem to be a huge amount of vibration to me. Again, though, I do not rely on the phone speakers for audio stuff. I could see how it could be annoying, but to me using a phone's speakers for audio would be annoying in general.
Click to expand...
Click to collapse
If you would use your phone to watch videos and listen to music it would bother you to the point of considering getting rid of it, I could just leave the phone on the table and won't feel any vibration but I generally hold the phone with both hands... Would you do something for me? Please watch this video clip of Queen at 40% or 50% of the volume holding your pixel 3 with both hands rotating it to watch full screen and let me how long you watch without the vibration bothering you to the point of just stopping the video.
Thanks
https://youtu.be/3p4MZJsexEs