[Q] Nexus 5 not starting - Nexus 5 Q&A, Help & Troubleshooting

I've been using a Nexus 5 since March and it was functioning pretty well till yesterday before it switched off suddenly. I initially thought it ran out of battery. i put it on charging but instead of getting started , it kept on rebooting itself automatically. it starts, displays google on the screen and gets off. its been following this cycle since yesterday. i read out on some of the forums and got a solution which worked for me for a while but again its the same thing..i kept on hitting it against my thigh and it got started but as soon as i stopped hitting it, it went off again... WEIRD ..!!! Please help..!!!

Parth Kaura said:
I've been using a Nexus 5 since March and it was functioning pretty well till yesterday before it switched off suddenly. I initially thought it ran out of battery. i put it on charging but instead of getting started , it kept on rebooting itself automatically. it starts, displays google on the screen and gets off. its been following this cycle since yesterday. i read out on some of the forums and got a solution which worked for me for a while but again its the same thing..i kept on hitting it against my thigh and it got started but as soon as i stopped hitting it, it went off again... WEIRD ..!!! Please help..!!!
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Click to collapse
Maybe an electrical phone issue or a defective battery, try charging the device for a few hours to be sure.

Alright.. i will do that and c if that works or not.. thanks..!!!

Sounds like a connection is loose

Related

Maybe some peoples reboots are on accident

Yesterday while toggling airplane mode I got a reboot. First yet and it was on gingerbread..i just had another one while accident pressing power for too long..
the phone reboots just holding power even if the screen is off. Maybe just maybe this button is getting pressed for too long I their pockets or just pressing power to toggle airplane mode and its rebooting. Or maybe something with this function bugging out...
Anyone else notice phone reboots just holding power for too long?
Edit:Im almost positive this is what caused my reboots
My phone was on the charger last night only for me wake up and it was off. Full battery when I powered it on.
Doubt its being turned off my accident.
Sent from my LG-P999 using XDA Premium App
player911 said:
My phone was on the charger last night only for me wake up and it was off. Full battery when I powered it on.
Doubt its being turned off my accident.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
As I said, some people.. Maybe some is legit but others are this issue..
Or like I said, something related to that. Maybe bugging out or something.. Just seems weird that holding power causes a reboot.
A lot of my reboots were spontaneous when I wasn't even touching the phone. Also when it was charging overnight.
strung said:
A lot of my reboots were spontaneous when I wasn't even touching the phone. Also when it was charging overnight.
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Click to collapse
Maybe somehow the phone off has a bug thinking the power button is being held in or just that function bugging out when the phone is off...
Dont know just a thought.but I'm positive this rebooted mine.
Definitively not by accident!! And the damn thing reboots by itself every 5mn for a few times while I was watching it doing that while plugged in, then turns off by itself in the middle oh the night, I'm getting another one, and another one until I get a working one with no light bleed. I'll receive my 3rd one in a few days.
Sent from my LG-P999 using XDA App
Mine just did it again. I didn't have the problem on the stock rom, CM7, EaglesBlood or any other rom aside from the unofficial Gingerbread leak.
The rom itself it very nice considering CM7 has weird issues of its own, but resetting/locking up is a big no-no.
As I said earlier my phone was off this morning after flashing the leaked rom last night. I wiped several times this morning, flashed Eaglesblood, wiped again, and again, flashed the leaked Gingerbread, wiped and wiped again.
Set the phone up but didn't install any apps (testing). Cooked breakfast; fine, watched a TV show; fine, took a shower; fine, got dressed; fine, stepped outside for a second; locked up.
The phone was on because when I pressed the power button the touch panel lit up. The lockscreen showed for a second then went out. Then it was unresponsive. I held the power button down for a few seconds, which turned the phone off, then held it again to turn it back on.
Sucks. Must be the rom. Weird why the stock didn't do it, nor others. Others are claiming theirs are fine.
It is SO weird how these problems aren't across the board and are so random. Everything points to a kernel which wasn't included in the lacked build. Hopefully when the official one comes out, we'll get an updated kernel to go with it.
I think it's the overheating problem. My first phone was very hot and had 3 reboots in 5 days. New one I have has no reboot yet and doesn't get as hot like the other one. PCs get BSOD or freezing when overheating. G2X gets Black Screen of Death and freezing.
nraudigy2 said:
I think it's the overheating problem. My first phone was very hot and had 3 reboots in 5 days. New one I have has no reboot yet and doesn't get as hot like the other one. PCs get BSOD or freezing when overheating. G2X gets Black Screen of Death and freezing.
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Click to collapse
This could very well be. especially since a lot of people have reboots when charging and that generally makes the phones temp higher...
Luckily I'm good...
If I had the rebooting problem, I would definitely exchange my device. I haven't had any reboots or freezes though.
nraudigy2 said:
I think it's the overheating problem. My first phone was very hot and had 3 reboots in 5 days. New one I have has no reboot yet and doesn't get as hot like the other one. PCs get BSOD or freezing when overheating. G2X gets Black Screen of Death and freezing.
Click to expand...
Click to collapse
U could be right but my phone shuts down a few times right after charging. But then for the rest of the night it won't shut down anymore. Sometimes it shuts down in the middle of the night too, it's very randomly. How do u explain that?
Sent from my LG-P999 using XDA App
jrwingate6 said:
If I had the rebooting problem, I would definitely exchange my device. I haven't had any reboots or freezes though.
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Click to collapse
I would too. That **** would annoy me...

[Q] Screen not responding to touch

Hi everyone, just got the tablet today and set it up at work, played with it for bit and everthing was working fine.
Got home about 2 hours ago and now when I wake it from Sleep, the touch screen is not responding at all. Have tried everything, power is 98%, plugged into a PC, did the hard reboot, even wiping the data to start setup again. But all to no avail.
The screen isn't responding at all. Its very frustrating as I want to play with it some more!!!
Hope someone has experienced this and can help.
had the same issue once...i turned it off and left it for about 5min...turned it on and the screen works again...
this hasn't occured since then..probably just a system glitch..
Happened to me once, reset the device and it worked. Now it happened again and its been unusable for a day. If it doesn't work tonight, the $hit is going to hit the fan...
Are you stuck at the lock screen immediately after booting because the unlock function doesn't respond to touch? If so, I'm having the same situation. I really hope that waiting a few minutes does the trick...
Edit: even did a full wipe and the thing is still unresponsive. I assume this is a very bad sign. FML.
Have you guys contacted ASUS support? They will probably have you RMA it. How long did you guys have it before this happened? Now I'm worried that mine will do the same thing.
ASUS support did want to RMA my TF that was having this problem. However, after leaving it off for a couple hours, I went to turn it on to wipe out all my account settings and the touchscreen started working again.
I have no explanation for why it started working though. The last thing I did before it was magically fixed was go through the normal shutdown procedure by answering the 'do you want to shut down' using the dock's mouse instead of just holding down the power button. Maybe that made a difference?
Blue_Man said:
Are you stuck at the lock screen immediately after booting because the unlock function doesn't respond to touch? If so, I'm having the same situation. I really hope that waiting a few minutes does the trick...
Edit: even did a full wipe and the thing is still unresponsive. I assume this is a very bad sign. FML.
Click to expand...
Click to collapse
This is what happened to me. Stuck at the lock screen, no touch at all. After 4 days of waiting for Asus to reply to my email and several disconnected phone calls, I have returned it to newegg. Since this item is still out of stock I expect to receive a full refund. Which is fine by me. June 8th, here I come.
Same thing happened to me, just returned it to fry's and was able to avoid the restocking fee. Going to get the galaxy tab come june 8th now instead.
Sent from my Xoom using XDA Premium App
I have weird little quirky things like this happen from time to time with my TF, such as having to hit the power button or lock button twice before it works. I think it might be more of a software issue than anything to be honest. Hoping that future updates will correct all of these issues.
I hope its a software issue....
Found a solution that worked for me. I booted into recovery mode by holding vol down and power. then I selected vol up to enter recovery. Then the exclamation point came up with the android robot. I left it like that for a few minutes then held down the power until it resarted.
It booted up like normal, no data lost. I then restarted for good measure. Came right back up like normal, touch screen and all.
Thanks jdmnash. I followed your instructions and it worked like a breeze. Should make this part of a sticky help thread.
Found a solution
Update: Tried every fix I could identify on the forums as I was also draining the battery as suggested on several forums. After 4 days waiting for the battery to drain, I was able to restart the TF and get active responses to the touchscreen. Unfortunately I had performed a reset and wipe earlier so I am having to reload everything. I am happy to have a functioning TF again, but have serious concerns about this failure and this awkward repair method. Additionally, I have still not had a response from ASUS support from 5 days ago.
Mine is constantly doing this. Randomly.
Its as if the daemon for screen touch detection crashes. The rest of the unit is fine but that stops and the only fix is a power button off, then on.
Something is not right here. Its vanilla out of the box, no extra software just the 13 FW update.
Will 3.1 fix this? Hopefully, as it stands, this will have to be returned. It is not fit for purpose, constantly failing.
same problem
Just picked up mine. Out of the box at a cafe it worked just fine. Brought it home and same problem as everyone else in this thread. Have tried all of the suggestions in this thread (except waiting for the battery to die). Even installed the 3.1 update via SD. Still no joy. Guess I'll try a few more things before returning it. My guess is a problem in the supply chain with the capacitors that detect screen touch. Doubt that it can be solved solely through a software update (or if it can it definitely didn't make it into 3.1)
my touch screen stopped working a week ago while i was at school. and i got really pissed and just kept on rebooting it and after like 5 or 6 reboots it started working. Havent had same problem since.
Hmm... thanks for suggestion. Tried booting it about 5 times but still borked. Draining the battery now as my last attempt before taking it back.
Update: I ran the battery down to zero. Charged it up for 30 mins and now it works again. Hope I don't have to repeat that very often.
BTW, the fastest way I could find to run down the battery was to power on while holding down the volume down button. Then just leave it sitting in that state until it reboots itself and then repeat.
Unstable touchscreen
obi-nine said:
Update: I ran the battery down to zero. Charged it up for 30 mins and now it works again. Hope I don't have to repeat that very often.
BTW, the fastest way I could find to run down the battery was to power on while holding down the volume down button. Then just leave it sitting in that state until it reboots itself and then repeat.
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Click to collapse
Hi , After the battery is zero and then 30 minutes charging, in order to make it work , did you discharge it right after 30 minutes or still you keep it charging ?
I got same problem with my TF which is really a disappointment.. I tried to factory reset, reboot ... but still can't make it work. I have to try this trick by draining the battery to zero. Hopefully, I get advise from all of you for this problem ?
Thanks a lot
Can you guys try using ADW launcher and see if things improve?
I think it did for me.

[Q] Some really weird problem over here.

Once, i was halfway using whatsapp then phone turned off automatically, when I turn it back on i was able to boot up past the bootscreen until i got this: Refer to Picture 003.jpg
Then I did a complete reset via CWM. I even installed CNA 3.6.6 (I was using 3.5.0 before this)
Still no avail, do I've decided to flash back to 4.0.4 to see whether things are working out or not.
I did it via fastboot.
Same thing.
What could be the problem?
Do take note that even though in the picture I'm booting it up in safe mode but still no avail for normal mode.
And, when I'm charging my phone with the power switched off I'm getting this: Refer to Picture 004.jpg
Supposedly it's a battery icon that indicates charging activity but I'm getting a battery icon with (blinking) exclamation mark.
What's wrong?
Try a new battery
Sent from my Nexus S using xda premium
jayjay3333 said:
Try a new battery
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
Gonna try it soon as soon as my friend is with me. Anyways, the picture I've attached shows the shutting down popup.
When it first occured(and for the next few times)it's without the popup and i can't even pull down my notifications window. BUT the 4 buttons worked. they responded by vibrating.
zennasyndroxx said:
Gonna try it soon as soon as my friend is with me. Anyways, the picture I've attached shows the shutting down popup.
When it first occured(and for the next few times)it's without the popup and i can't even pull down my notifications window. BUT the 4 buttons worked. they responded by vibrating.
Click to expand...
Click to collapse
its a battery issue for sure
or maybe your usb is broken, but i dont think so
Cascabreu said:
its a battery issue for sure
or maybe your usb is broken, but i dont think so
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Click to collapse
warning! TL; DR post about what happened to my phone.
I've left my phone (accidentally) under heavy rain for almost an hour.
By the time I got my phone back it's still working, but with a (kinda) faulty loudspeaker.
Others went a-okay.
I turned off and let it stay put for everything inside to dry up then charge. Realized that I can't charge at all. I can't even connect to computer or whatnot. So I brought it to a service center. They told me it's mobo issue and I've decided not to fix it (cause my warranty's over)
That day when I brought it back from service center, miraculously I can charge my phone! was happy at first then I kept on charging. Then story continues as first post.
same thing here!
zennasyndroxx said:
warning! TL; DR post about what happened to my phone.
I've left my phone (accidentally) under heavy rain for almost an hour.
By the time I got my phone back it's still working, but with a (kinda) faulty loudspeaker.
Others went a-okay.
I turned off and let it stay put for everything inside to dry up then charge. Realized that I can't charge at all. I can't even connect to computer or whatnot. So I brought it to a service center. They told me it's mobo issue and I've decided not to fix it (cause my warranty's over)
That day when I brought it back from service center, miraculously I can charge my phone! was happy at first then I kept on charging. Then story continues as first post.
Click to expand...
Click to collapse
i bought my nexus from a man for 25$ because it wasnt able to charge and when u turned it on it just went stuck on the motion starting picture.
so i went to a technician and he told me to buy the usb port , i found the original port for nexus s on ebay, so he fixed it...
since then i am able to charge it (with a exclamation sign if its off) and i have even intalled every rom i have found here, via odin/fastboot/CWM, etc. but nothing... so it keeps on stucked on the starting picture, sometimes just SOMETIMES it went up like yours, *going up and saying/showing Android System icon, batterymetter on the upper part of the screen, middle screen; saying power off, shutting down, after some secs, vibrates and goes OFF.
only with slimbeam i got that behavior always turn it on.
p.s. the USB port was unable because phone have been wet (from the other owner hands)...
one thing, make sure the battery contact points are clean i know its dumb but it could help
Still the same.
qaz2453 said:
one thing, make sure the battery contact points are clean i know its dumb but it could help
Click to expand...
Click to collapse
Still the same thing. Then I left my phone unattended for a day.
It's back up and running after I turned it back on.
Then the same thing happened again. But I just left my phone idle.
Man what's wrong
dude, tell me something...
zennasyndroxx said:
Still the same thing. Then I left my phone unattended for a day.
It's back up and running after I turned it back on.
Then the same thing happened again. But I just left my phone idle.
Man what's wrong
Click to expand...
Click to collapse
man, anything new?
i would like to know how to install EVERYSINGLE THING on the nexus s, i mean like a stock boot or fastboot, or a new BIOS..
help me over here ! please. i would be pleased,
Nexus S i9023 Android 4.1.2 Update
Yesterday i got OTA update 4.1.2 in my Nexus S i9023 in India. But after restarting the system for installation for some reason the update was not done. After hard booting the device when it logs on, it was showing 4.1.1. But when i am checking whether any system update is there, it is showing no update. How to get it again ????

Is it completely bricked? What should I do?

So I bought this Huawei Mate 8 and to be honest I really loved it, it's the best phone atm imo. And it's pretty expensive in my currency. I've owned the phone for a couple of months now, 4 months I'd say. And just 12 hours ago, problems started.
It all started when I attempted to use the fingerprint scanner and my phone randomly restarted. Huh, I ignored it. But it happened again when I tried to open settings. It'd crash randomly on random actions. But it almost always crashed when I tried to open settings or use scanner. I removed my SD card and then it worked fine for a couple of hours, then it restarted again.
And sometimes it restarted many times over to the point where I'd think it's boot looping. But it'd eventually start. I reset the phone hoping it'd fix the problem if it's software related. But it always restarted right before I could enter my Google account to start the phone. But it reached it's eventual death. It crashed again but it didn't restart this time. I tried connecting it to its charger, but no response and no heat at all, not even in the charger's adapter. And my laptop didn't detect it at all.
What should I do now? This phone is new and expensive. I'm very careful with my devices and it's in a perfect condition. The only incident with it was when my selfie stick got too tight on the power button for like 10 seconds then I took it out. That was the same day the issue happened, so I'm not sure if it's just a coincidence. Anyways please tell me what I should do right now, and yes, the phone is still in warranty but I doubt they'd change it for me, their customer service is **** where I live.
Update
A couple of hours later, it was completely and utterly dead. I tried to press the power button and it turned on, it froze on the Huawei logo for like 3 minutes then it restarted again. It's acting really random right now, random restarts and then completely dead, then alive again...
Update #2:
I hard reset again and it's working pretty fine for now, I'll update again soon, but I strongly doubt that the problem is gone.

S7 dead

Problem 1:
Hello,i'm having a smsung galaxy s7 since last year in may,and recently i have these problems where i surf the internet or play some games or just chilling on facebook,and suddenly on the screen, i see a pixel bar with small green colour(sometimes pink) and my phone goes dead... not responding at all,and i'm forceresetting it... this problem happenes sometimes everyday,or sometimes once at 2,3 days
Problem 2: last month my phone gone complete dead and couldnt respond to powerbutton press....i kept it pressed 1,2,3 minutes,completely dead,cwm recovery not working as well, nothing,not even when i plug it in to charge... after 16 hours... bam it started with dead battery(i had 80% when phone died) and then the charge icon appeared and phone was charging... and today... phone died again...
Please i could need any help as possible,Thank you for your time!
Sounds like a hardware issue. Did you try bringing it to a repair shop?
not yet but i will as soon as i have some time... untill then what can i do so that the problem won't persist anymore?
andr3as93 said:
not yet but i will as soon as i have some time... untill then what can i do so that the problem won't persist anymore?
Click to expand...
Click to collapse
If you could fix it yourself you wouldn't need a repair shop, right?
of course *laughing* but is there something i can do? factory reset doesn't work (tried multiple times,from settings and cwm,clear dalvik and everything,same thing,i had this problem from the previous android version 6.0...
Update: phone started yesterday,everything is okay untill now... no freeze... untill next time
The same exact thing happened with me back in the days with s4 it was a motherboard problem,Got it replaced and there was no problem ever since.
uhm... it isn't the motherboard... it's something update related... got the new update,phone works perfect

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