I am trying to add my work gmail account but when I do it asks for authentication and logs you on to web version instead of just adding account and letting me proceed to set up device policy. And when it switches you to web version it still doesn't add your account to the phone. Is this a gpe or lollipop limitation? Any one know how to make this work?
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My house mate has an un-rooted HTC Sensation. Recently when going to Gmail on her PC browser she got some kind of message about her account had been accessed from another country and she needed to verify via call or text.
She verified via text and I think changed her password.
Now, Gmail doesn't notify her of new mails, she has to go in and refresh. Also, trying to open Talk means a black screen appears and within a split second it closes, no errors.
I've tried clearing data on all Google apps. I would remove the account and re-add it, but it says I can't as apps are tied to the account.
Any ideas what has happened and how it can be fixed?
Give the Accounts help page a try.
http://www.google.com/support/accounts/bin/answer.py?answer=48598&hl=en-GB
Thanks, but I can't really select any of those. Logging in is fine.
(How do I correct my spelling error in the thread title! lol )
You might be better off using her PC in that case.
I selected option 2 from the original link (I think someone else is using my account) and it lead to this:-
If you still have access to the email address you use to sign in, visit our password assistance page to reset your password and to prevent anyone else from accessing your account again in the future.
Note that resetting your password requires your account recovery options. If your options aren't suitable to reset your password, click the link to the account recovery form (learn more) which will appear at the bottom of the recovery options page.
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and then to this
Account recovery form
If you find yourself locked out of your account and none of your other recovery options work, your last option is to visit our password assistance page, and click the link underneath the recovery options to verify your identity. This will take you to our account recovery form.
Take time to fill out each section of the form to the best of your ability. It was designed to ensure that no one can gain access to your account except you.
For example, if you use Gmail, you can provide the verification code you received when you first created your account. The verification code is a unique set of letters and numbers that identifies you as the creator and owner of your Gmail address. Since Google doesn't collect a lot of information about you when you sign up for an account, we will also ask you questions like when you created your account, what Google services you use, and who you email frequently (if you use Gmail).
If you fill out the recovery form and aren't successful on the first try, you can try again. Make sure to wait until you receive our reply before you submit another report. Important: Try to provide as much information as possible on each attempt. Each submission is evaluated independently.
If you're unable to recover access to your account using the recovery form, you can create a new account. Gmail usernames cannot be recreated, so if you were using Gmail, please pick a new username.
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What I'm saying is, none of them apply. She's reset/changed her password now and can use her account no problem. The issue is app/phone related.
I have started a new thread in the mobile section of the Google help forum though, thanks.
Right I'm with you. Confusion rules!
Hi everybody,
I have a little problem with my Google Account. About 1 year ago, my account (alessio.buccoliero) has been disabled. I've created a new one (alessio.buccoliero.new), and it has been disabled too. At that point, I've created a new one, changing the name, and it worked for a while, until yesterday (disabled). I need a Google Account because I have an Android Phone but I don't want to create one every 3 months. If I try to contact Google, they don't reply to me and don't explain why they disabled the account.
I don't use Google services in any wrong way, AFAIK, but I noticed that the ban occurs when I try to upload photos on Picasa or use Google Drive (recently) or Google+.
Does anybody know if Google uses a sort of "blacklist" of users that have been banned once or more time in order to disable their account recursively?
Does anybody experienced the same problem?
Any help is welcome.
Thanks in advance,
Alessio
Same thing happened to my friend today for no reason. Not sure how to fix it :-\
Mmmh, thank you. It's very strange...
Anyone else?
Alessio
What is the message that tells you it is disabled? And when do you get that message?
Sent from my GT-I9100 using XDA
What is your banned Message ?
There is a high relevance to the actual email or notification or email address you set as your original email address when creating gmail account
now your secondary email should have a mail from google telling you why you were banned
When I try to login with my credentials I'm redirected to a page that contains this message.
Account has been disabled
If you've been redirected to this page from the sign-in page, it means that access to your Google Account has been disabled.
In most cases, accounts are disabled if we believe you have violated either the Google Terms of Service , product-specific Terms of Service (available on the product page), or product-specific policies. Your account has not been deleted, your data is still intact, and it might be possible to regain access to your account.
Why Google disables accounts
Google wants to ensure that everyone has a chance to safely and securely connect and communicate. To help preserve this environment, Google reserves the right to:
Suspend a Google Account from using a particular product or the entire Google Accounts system if there is a violation of the Google Terms of Service , product-specific Terms of Service (available on the product page), or product-specific policies.
Terminate your account at any time, for any reason, with or without notice.
Next steps for disabled accounts
Please start by reviewing the relevant Terms of Service. Then, if you think your account should not have been disabled, please contact us.
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I tried to send them emails and messages but they don't reply to me and I have no messages from google in my secondary mailbox (the one I've provided when set up the account).
Really, don't know what is happening...
We recently changed email providers and I am trying to update the new server info on my Galaxy Note 2. Not a rooted phone and am using the stock email app with existing email accounts (4 accounts) already setup on the phone. The user names and passwords are not changing, so I am entering only the new incoming and outgoing server info. for each account. After entering the new server info and teh account tries to setup, I get a message "incorrect username or password," which hasn't changed. I think what is happening is the user name in the field is only part of the email addess. The user name field is grayed out so I cannot edit it. All of the other fields can be edited. I contacted Samsung mobile tech support, but they said it is an Android app so they can't do anything. How can I change the user name without deleting the account and adding it again? Thank you.
I think it would have been actually quicker to delete the account & add it as you want it than it was to come & ask this question.
Its very quick to add an account.
Particularly if you let it set up in auto mode.
Why are you so against doing it that way.
Pat. said:
I think it would have been actually quicker to delete the account & add it as you want it than it was to come & ask this question.
Its very quick to add an account.
Particularly if you let it set up in auto mode.
Why are you so against doing it that way.
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I dislike deleting the accounts, because I will have 4 of them to setup again. Yeah, it's quick to setup an account, but there are a lot of setting features to tweak for each one. I would like to avoid having to tweak everything. I used to use K9 email, which does allow access to edit the username, but the Note 2's username field doesn't which is odd. K9 started to give me polling issues which drained the battery really fst so I had to stop using it. Also, K9 doesn't setup exchange accounts, and I need that for my work email. That's why I am using the stock app. Was hoping someone would know a workaround.
Yes I know what you mean with all the tweaking.
So much easier if you have two phones/devices with all your personal setup so you can reference quickly from one to other.
I have 3 Google accounts.
1 personal, which is my main account for apps and email. The others are official and education Google accounts.
The personal account was used to set up my phone (Moto X 2014 on Lollipop), before the other two Google accounts were added.
Here is the issue that apps (both Google and non-Google) seem to be picking one of the other accounts as the default account. E.g. when signing up for a new service like Twitter, it would assume that my official account is the main, whilst it is actually the personal. I know that the account can easily be changed by selecting the other, but it does not work for all apps as mentioned below.
The same issue has been described here:
Now when I receive a contact via WhatsApp and I click on it to save, it would automatically save it to the wrong Google account, since the phone considers that to be the main account even though it was not used to set up the phone.
Does anybody have an idea where to change this? I have experienced this on Lollipop on both the Nexus 5 and Moto X 2014. The problem did not occur on Kitkat.
Anybody?
This ****ing sucks. I have the same problem. Some apps just randomly chose an account instead of the first added one.
Why is there no default option?
hi
I have 2 User profiles in my phone for various reasons...
Both profiles use the same gmail account..
When I do that on the Google Find My Device portal 2 devices show up with the exact same name, for each profile..
Is there a way to control the "name" of the profile, so I can differentiate between the two or just have it show only the admin profile, on FMD.
I think this problem will also occur on the web version on the Google Playstore...
G
FWIW: I am on Lineage 18.1 with the latest opengapps.
ghatothkach said:
hi
I have 2 User profiles in my phone for various reasons...
Both profiles use the same gmail account..
When I do that on the Google Find My Device portal 2 devices show up with the exact same name, for each profile..
Is there a way to control the "name" of the profile, so I can differentiate between the two or just have it show only the admin profile, on FMD.
I think this problem will also occur on the web version on the Google Playstore...
G
FWIW: I am on Lineage 18.1 with the latest opengapps.
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Click to collapse
As far as I know, Find My Device is associated to the Google account that is signed in on the device, not to user accounts on the device. If you want to have separate accounts on the device and have Find My Device be able to differentiate between the two accounts, you will need to create a separate Google account and have both Google accounts signed in on the device with one user account associated to your original Google account and the secondary Google account associated to your other user account. Then, when you use Find My Device, it will be able to find each account separately but will probably only show whichever account you are actually logged into at the time, you'd probably have to switch to the other account in order for Find My Device to show that device. In other words, when using Find My Device, you will only be able to see the account that you are currently signed into the device with at that time but not the other account unless you log into that account and then it probably won't be able to see the other account that you just signed out of.