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After the squeaking back cover of the Touch Dual, another noisy HTC unit ! At least my test unit it seems...has anyone else noticed that when you tap at the top of the screen, say the x box, when you let it go there is a noise of something coming unstuck/unglued ?
If you swipe your thumb from let to right applying some gentle pressure it is event more obvious. Anyone else or is my screen maybe not properly glued on...
I listened really closely, and the only sound I could detect was my oily finger coming off the screen! You may have a defective unit because I don't seem to detect the problem you are talking about. Hope this helps!
Yes, thanks, will need to take it back then, just my luck !
You did apply some moderate pressure didn't you ? It's particularly noticeable around the loudspeaker and camera openings. Or it maybe static I'm hearing, doubt it since I don't have the noise at the bottom of the screen.
GpsPasSion
i tried several times but there's no noise.
Maybe u should check it with HTC or the store where u got it?
I
I have the same problem. On the top of the screen only
Rather annoying isn't it ? I have it on the sides a bit too, it seems to be worse when the screen is hot. Possibly the joint between the "touch" screen and the frame.
I guess I'll take it back but I think the guys are going to look at me "sideways" over there ;-) It seems to me the quality of HTC phones has been going down a bit lately, prices stay high though. I wonder if all the Cruise devices aren't going to develop that problem over time...
Hi,
I've got a similar problem. It also happens when I firmly press X, but the noise comes from the back cover (the antenna-box ) and it's because the back cover (top, not the battery cover) is not stuck tight enough (left side, so right side if you're looking from the front). Annoying? Maybe. Deffective? Not really I'll live with it
i have the same issue with the screen, i have done about 20 minutes of "up close and personal" tapping, pushing, etc and it is definately the screen...
not so worrying right now, BUT if it is loose now, how will it be in a few months.
i had this same problem when buying a Nokia a while back, I went through 4 of them sitting in the store and they all had the same problem, so i gave up and bought a different phone.
i wonder how Devicewire will handle this? as i really dont want to, nor can i be without the phone for too long, but obviously i dont want a faulty unit.
Devicewire if you are listening out there can you advise?
So it seems there are a few of us with that issue, on mine it definitely comes from the front part, not the back. I think I'll take it back and try another one, if it has the same problem I'll pass on the Cruise and get a refund, it really isn't very acceptable to have that type of problem on a €500+ device ! I don't remember reading about any such problems with the Touch or Touch Dual, HTC must have skimped on the glue this time around!
I have triesd to reproduce the screen problems, but I do hear anything at all.
Overall I really like the device, notwithstanding the slightly slow graphics when watching video (although MUCH better than my old Samsung SCH-i730).
T
I have it too. I noticed it after putting on the screenprotecor...and i'm suspecting it has somthing to to with it. The protector is really stiff so it may just be it making that noise....in my case at least...
That might come into play I guess, but mine really had a problem, I took it back to the shop and I had a hard time getting the guys to acknowledge it, but one of them had his own Cruise and when I pressed on the side there was no squeaking at all so that sealed the deal. Unfortunately they had no spare unit so I had to settle for a voucher...
I too have been experiencing the same from the top of the screen after long use It´s a pain, as I am really happy with the Polaris but for the money you´d expect better. I removed the screen protector to see if that was the problem but the sound is still there. It only goes away after the screen has been off for a while.
I have spoken to the shop where I bought it but they said I should get in touch with HTC, however if a lot of devices have the same problem hardly seems worth sending it away....
Anyone else have the same problem???
christonge said:
I too have been experiencing the same from the top of the screen after long use It´s a pain, as I am really happy with the Polaris but for the money you´d expect better. I removed the screen protector to see if that was the problem but the sound is still there. It only goes away after the screen has been off for a while.
I have spoken to the shop where I bought it but they said I should get in touch with HTC, however if a lot of devices have the same problem hardly seems worth sending it away....
Anyone else have the same problem???
Click to expand...
Click to collapse
I Have the same problem but it comes from the screen protector, cuz I get some air between the screen and the protect.
OK... but the problem I have is definately not related to the screen protector as it´s still there without it.
No squeaks at all on the Orbit 2 - I wonder if it's confined to the TC case?
I've got the same squeeking thing with the screen, but it really isn't critical. What is really annoying is the knocking sound that the volume slider produces when shaked or just given a little finger punch. What do you guys say?Is yours fixed tight?
Same problem here. But it takes my mind off what the wife's saying when I'm on the phone to her!
Having the squeaking too, as most of you its still there without the protector
anybody get any noises from the d-pad? whenever i press left, it makes a double click (the standard click when you press in any direction, but after that, it seems to stick a little and click again as if it's sticking to something when i press down, then unsticks and makes a click when that happens). it's bugging the crap out of me and it only does it when i press left. if i press left hard, it stops doing it for 30 seconds or so.. it's not as if i spilled soda or anything on it and it is brand spanking new..
Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
ShotSkydiver said:
Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I think so. Mine has none of those issues and is very solid.
Yes you should go back. You are paying good money for that phone and the service! Also, there is an old saying that I think that AT&T is forgetting or has forgotten. "The customer is always right."
I am shocked a little that she would just pooh pooh it off like it was all cool and that you would believe that they are all that way? Such a shame that these new shiny expensive phones are having these cosmetic flaws. There was an issue of a discolouration on one of the newer Sony phones.. *shakes head* Hate to say it but this phone was ruined for me when I found out it was gonna be only 16gig..
Good luck there, friend
It's hit or miss just like anything else. I hate doing unnecessary exchanges for small petty stuff.
Sent from my HTC One X using xda premium
Take it in and demand a new phone. What you are describing are definitely defects with your particular phone, mine is flawless. You paid good money for that thing and are stuck with it for two years, you should not have to settle for anything less than a perfect device.
Sent from my HTC One X using XDA
Wow, that kind of pisses me off for some reason. Don't let retarded ATT personnel tell you what is expected build quality. Most of those floor clerks don't know their ass from their elbow when it comes to technology. Like the other dudes said, take it back and ask for an exchange, make them bring out two or three other units and pick the most solid one of the bunch. You're paying multi-hundred dollars for it and signing a two year contract, don't let those same retards that told me the one x has "a amoled screen" and that I should get it because "it works even with a lumia 900 sim card" lecture you about build quality.
ShotSkydiver said:
Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Most of our htc one x have this light leak from the buttons, look for the thread, its normal.
The camera area is plastic.
and can you post a picture/video of the screen issue? just so we can get a idea of how much you are pushing it in lol
Yea that's a defect, you should able to exchange that...
ShotSkydiver said:
Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I had similar issues with the creaking and the top right of the screen being "mushy". I had bought mine outright at BestBuy and I took it back and told them it was a defect confirmed online, which for the most part is. When I got the next one not a single creak and screen is solid.
Just take it back and tell them you did your research on the issue and found that it is indeed a defect, because it is.
Common with HTC out seems. My inspire was exactly the same.
Sent from my SGH-I777 using xda premium
Here's some pictures: http://imgur.com/a/od8u0
I just noticed that, if I press on the screen (not even that hard) in the bottom half, it does what you see in the third picture, almost as if the display is too close to the glass.
Sent from my Transformer Prime TF201 using Tapatalk 2
ThisWasATriumph said:
I think so. Mine has none of those issues and is very solid.
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Click to collapse
Agreed...Even mine doesnt have these issues...you should get it exchanged...
Awesome! Went to the AT&T store again, got a manager, they basically said "oh yeah well that's just how displays work, if you touch a TV screen with enough pressure it does that too". I told them I only have to lightly tap on the screen for it to warp, and they said because the phone just came out last week they haven't gotten enough feedback from people to know of any potential issues, and if my problem was impairing my use of the phone then they'd replace it, but because I can still use it they "can't replace it". He said he was going to email his HTC rep and see if my problem is a common issue, and let me know later today.
That is such bull****, they can't replace it because it hasn't been out long enough and it's only a cosmetic problem? I clearly showed them how it was different from the display models, and they still said oh its just too new to tell. Great.
Sent from my HTC One X using Tapatalk 2
ShotSkydiver said:
Awesome! Went to the AT&T store again, got a manager, they basically said "oh yeah well that's just how displays work, if you touch a TV screen with enough pressure it does that too". I told them I only have to lightly tap on the screen for it to warp, and they said because the phone just came out last week they haven't gotten enough feedback from people to know of any potential issues, and if my problem was impairing my use of the phone then they'd replace it, but because I can still use it they "can't replace it". He said he was going to email his HTC rep and see if my problem is a common issue, and let me know later today.
That is such bull****, they can't replace it because it hasn't been out long enough and it's only a cosmetic problem? I clearly showed them how it was different from the display models, and they still said oh its just too new to tell. Great.
Sent from my HTC One X using Tapatalk 2
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Click to collapse
Go to a different store, post on their forum, "tweet" at them, hit them on facebook.
Honestly, it seems like the social media people at AT&T do a lot better.
Worst case scenario? return the damn thing and take your money elsewhere.
eallan said:
Go to a different store, post on their forum, "tweet" at them, hit them on facebook.
Honestly, it seems like the social media people at AT&T do a lot better.
Worst case scenario? return the damn thing and take your money elsewhere.
Click to expand...
Click to collapse
Is it possible to do an exchange at a different store than the one I bought it from?
Sent from my HTC One X using Tapatalk 2
ShotSkydiver said:
Is it possible to do an exchange at a different store than the one I bought it from?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
AT&T told me if I wanted to exchange it I would have to go down town to one of their offices. Apparently they wouldn't let me exchange it at that store. Which is kinda bull, since it's an official AT&T store.
Sent from my HTC One X
I noticed that the lower part of the screen was not as flush as the top. I just went around the whole phone applying slight pressure and it appears to be flush now. Even before, the difference was negligible.
I saw your pictures too. To be honest, mine does the same but you have to apply some pressure. Same when pressure is applied to the screen.
The screens are VERY close and often adhered to the glass, so yes, pressing down will cause that.
I can replicate the very same thing you show in your pictures, but I do have to apply pressure. This amount of pressure I would NEVER apply in a day to day use.
Looking at your fingers, I can also tell you're applying similar pressure. (the tip of your nail has been pressed so far that the blood flow has been restricted, thus the faded, white hue under the tip of your nail)
I can only conclude that you're being anal about this issue.
If there is light leakage to the extent you have shown WITHOUT applying pressure, I can see why you'd want to exchange.
I just think you're nitpicking at an issue that doesn't exist.
I'm not saying that all phones are flawless or that this phone is flawless. But my hardware resembles what you have described, but I consider them as non issues because they're not really issues at all.
However, when it comes to software of this phone. There is a LOT of be desired, and I've only had the device a few hours.
HORRRRRRIBLE!!!! keyboard, just atrocious.
Weak wi-fi signal, I'm 20 ft from the router with no walls, WTF.
Random network disconnects
flawed multi-tasking
These are the issues you should be MORE worried about.
n19htmare said:
I noticed that the lower part of the screen was not as flush as the top. I just went around the whole phone applying slight pressure and it appears to be flush now. Even before, the difference was negligible.
I saw your pictures too. To be honest, mine does the same but you have to apply some pressure. Same when pressure is applied to the screen.
The screens are VERY close and often adhered to the glass, so yes, pressing down will cause that.
I can replicate the very same thing you show in your pictures, but I do have to apply pressure. This amount of pressure I would NEVER apply in a day to day use.
Looking at your fingers, I can also tell you're applying similar pressure. (the tip of your nail has been pressed so far that the blood flow has been restricted, thus the faded, white hue under the tip of your nail)
I can only conclude that you're being anal about this issue.
If there is light leakage to the extent you have shown WITHOUT applying pressure, I can see why you'd want to exchange.
I just think you're nitpicking.
Click to expand...
Click to collapse
That's what I thought at first, too. I felt silly for going in there yesterday. But today, its gotten worse; I'm typing this on my phone right now and I can see the lower screen warping as I type. I agree with you, when I took those pictures last night I had to apply slight pressure in the corners to get that effect. However, now all it takes is a regular tap on the lower right quadrant of the screen to see the screen warp. For example, if I press and hold on my home screen (with a gray background) to pull up the wallpaper menu, the screen looks like it does in the third picture I posted. That's definitely not normal behavior.
Sent from my HTC One X using Tapatalk 2
ShotSkydiver said:
That's what I thought at first, too. I felt silly for going in there yesterday. But today, its gotten worse; I'm typing this on my phone right now and I can see the lower screen warping as I type. I agree with you, when I took those pictures last night I had to apply slight pressure in the corners to get that effect. However, now all it takes is a regular tap on the lower right quadrant of the screen to see the screen warp. For example, if I press and hold on my home screen (with a gray background) to pull up the wallpaper menu, the screen looks like it does in the third picture I posted. That's definitely not normal behavior.
Sent from my HTC One X using Tapatalk 2
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Click to collapse
Sorry I didn't mean to come off as an ass, but your issue MAY be legit, I'm not saying you're lying or anything . Just lots of people on the forums tend to make a mountain out of a mole.
here is my advice. You have 14 days to return the device. I say use it and see what happens. OFTEN times, because of rush to deliver, these phones go from the line into the box, then into the box and then a box....
Basically, let it air out, any glue used to adhere the screen to glass may still be curing.
I've read multiple cases where after a week, similar issues have disappeared.
14 satisfaction policy (30 in CA).... return it and go from there if you can't get anywhere with an exchange.
n19htmare said:
Sorry I didn't mean to come off as an ass, but your issue MAY be legit, I'm not saying you're lying or anything . Just lots of people on the forums tend to make a mountain out of a mole.
here is my advice. You have 14 days to return the device. I say use it and see what happens. OFTEN times, because of rush to deliver, these phones go from the line into the box, then into the box and then a box....
Basically, let it air out, any glue used to adhere the screen to glass may still be curing.
I've read multiple cases where after a week, similar issues have disappeared.
14 satisfaction policy (30 in CA).... return it and go from there if you can't get anywhere with an exchange.
Click to expand...
Click to collapse
No, you're fine, I felt like I was just being anal about it as well.
30 here in Arizona as well. So, if they won't exchange it, at least I can return it and buy another one right there.
Sent from my HTC One X using Tapatalk 2
I notice a small (3mm x 3mm ) spotty blemish (four tiny dots arranged like the new windows icon) on the screen, probably in the actual LCD (cannot touch it).
It is only visible when the screen displays white.
I suppose this is a manufacturing defection. Anything else about the screen seems fine. quite solid build, except for negligible 0.5mm give on the left edge.
Anything else I should particularly check for? Shall I exchange it at bb?
There is really no anything else as big and as light as tf700, right?
Thanks.
Hello.
Not sure if we talking about same issue but I also have this white dot, almost like a dead pixel but it isn't. Its possible to be seen only when white background and easier to spot when viewing from side, not straight ahead.
I believe this is what is called hot pixel.
Bad thing about this is that I first had 1, then 2. Then I returned it. Asus said no problems. Now I have 4 and I am seriously considering to returing this. Just that I need my tablet for work and I know for Asus it takes over 2 weeks to consider what they would do.
Probably when not so hectic at work I will go and try returning again.
I have on right hand side some loosening. If I press the screen where is the volume buttons I can feel it moves. It is the only place of the tablet where this kind of movement can be spotted.
Yet 3 of the hot pixels are on the left side of the tablet. The newest one is close to middle but a bit more to right side.
I'll definitely return mine to Best Buy, but a bit debating whether I shall stick with tf700t after all.
Any clue whether there is any systematic difference between retailers / batches of s/n's ?
CandyAndy said:
Hello.
Not sure if we talking about same issue but I also have this white dot, almost like a dead pixel but it isn't. Its possible to be seen only when white background and easier to spot when viewing from side, not straight ahead.
I believe this is what is called hot pixel.
Bad thing about this is that I first had 1, then 2. Then I returned it. Asus said no problems. Now I have 4 and I am seriously considering to returing this. Just that I need my tablet for work and I know for Asus it takes over 2 weeks to consider what they would do.
Probably when not so hectic at work I will go and try returning again.
I have on right hand side some loosening. If I press the screen where is the volume buttons I can feel it moves. It is the only place of the tablet where this kind of movement can be spotted.
Yet 3 of the hot pixels are on the left side of the tablet. The newest one is close to middle but a bit more to right side.
Click to expand...
Click to collapse
Im wondering if other people's 8X's creak when squeezing the phone sideways or on the screen after a few minutes of use? Also I can see light leaking from the bottom where the screen meets the body of the phone. Want to know if I should get an exchange tomorrow at Microsoft Store since after that I'm pretty far from any Microsoft Stores until I'm past the return date.
My volume rocker squeaks a little and also moves back and fourth when I shake the phone. At the bottom of the phone on either side of the charging port there are light leaks, and on the left and right bottom sides too, which is annoying in the dark. Tempted to take mine back to Phones4u and ask for a new one..
Got a new phone and its much better. I didn't notice if light leaks through bottom anymore, but the screen is definitely more flush though not PERFECTLY flush.
Much more solid phone and power button also has a click and is easier to press now. No more creaks now.
Sent from my 8X using Board Express
I'll go and exchange mine then I think. Can you take a picture of it in the dark to show if you have any light leaks and post it up? I'd be very appreciative.
My power button feels a bit odd too, it doesn't have a click and feels squidgy, was thinking that earlier. Might have a go on the replacement in store and look at it in the dark to check for light leaks.
Edit: I've attached the best picture I could get of my light leaks/screen fitting. This is with brightness at max, taken with my DSLR. Was yours this bad? I'd be interested to see if this is an issue with other 8X's or just ours.
I haven't had any problems like that with mine yet. I started using a case after the first week though. Hopefully a replacement will fix the issue for you. That's a lot of light coming through.
Sent from my HTC 8x using Board Express
It is, it's awful. I'm kind of regretting getting the 8X over the 920 to be honest, the blacks seem very light on the screen and the colour seem very washed out (maybe it's just coming from an AMOLED screen that is doing it), might see what they can do for me in store today. We'll see.
Took it back today, they didn't want to replace it but they did in the end. Tried out two brand new Yellow ones in store, both had the exact same issue. Tried a black one, and it's perfect, no light leakage at all. Maybe it's an issue with the Yellow one. Poor effort HTC.
Accepted the Black one as a replacement, but I'm trying to sell it and get a 920 like I should have in the beginning. Doh!
SmokinWaffle said:
Took it back today, they didn't want to replace it but they did in the end. Tried out two brand new Yellow ones in store, both had the exact same issue. Tried a black one, and it's perfect, no light leakage at all. Maybe it's an issue with the Yellow one. Poor effort HTC.
Accepted the Black one as a replacement, but I'm trying to sell it and get a 920 like I should have in the beginning. Doh!
Click to expand...
Click to collapse
Meh. I have the black one and its an issue all right. Yesterday, my screen totally died. Went to HTC service center today, and the light leakage and inperfect screen flush were listed as "possible user damage". If they decide to classify it as user damage, i'll be pissed.
matthew5025 said:
Meh. I have the black one and its an issue all right. Yesterday, my screen totally died. Went to HTC service center today, and the light leakage and inperfect screen flush were listed as "possible user damage". If they decide to classify it as user damage, i'll be pissed.
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Click to collapse
I went with the 920, had screen flickering issues and random rebooting on it, and all 3 of my replacements. Gave up and got a Note II. lol.
Yes, when I had mine it creaked and the camera lens moved around a little, and the screen was a tad squishy on the bottom right...HTC consistently has awesome designs but
There is always something wrong with their build quality that is maddening.
Sent from my DROID RAZR HD using xda app-developers app
Crack over Speaker holes
Hi guys, just to add to the build quality problems... I've just had a replacement from Phones4U of my yellow 8X. After just under a month of gentle and careful ownership i noticed a crack appeared over (and through) the holes on the back for the speaker. The crack got bigger over about a week before i had chance to go ask about it in store. to be fair to P4U, the person i spoke to was great and they swapped it out in store, even though i'd originally bought it online.
Came back to this thread to mention it and now having read everything else i'm noticing a bit of creaking when i squeeze the sides and both phones had had the squishy screen edge picture thing which i first read about being a problem on the ONE X. Not sure if that's just normal anyway though really. Oh and neither of my power buttons have clicked and i find myself missing my easy to press home button on my old iPhone 3GS!
Same again!
natstally said:
Hi guys, just to add to the build quality problems... I've just had a replacement from Phones4U of my yellow 8X. After just under a month of gentle and careful ownership i noticed a crack appeared over (and through) the holes on the back for the speaker. The crack got bigger over about a week before i had chance to go ask about it in store. to be fair to P4U, the person i spoke to was great and they swapped it out in store, even though i'd originally bought it online.
Came back to this thread to mention it and now having read everything else i'm noticing a bit of creaking when i squeeze the sides and both phones had had the squishy screen edge picture thing which i first read about being a problem on the ONE X. Not sure if that's just normal anyway though really. Oh and neither of my power buttons have clicked and i find myself missing my easy to press home button on my old iPhone 3GS!
Click to expand...
Click to collapse
Well after a month (again) my replacement 8X has developed the crack in the same place.
Phones 4U are gonna swap it for a black model this time, i'm wondering if it's the yellow plastic specifically that's bad. They were less cheery and helpful with the exchange this time stating that because it's a cosmetic fault they don't usually replace them and the first time was 'a goodwill gesture'.
I'm starting to wish i'd just gone for the extra price bump for the Lumia 920 instead now. Guess i'm lucky they've replaced them at all though but i still don't think a phone should crack of it's own free will after 4 weeks! http://forum.xda-developers.com/images/icons/advanced/drive.png
They also said it's not a widespread fault that they've been made aware of, i was actually hoping someone else on here would have had the same experience to help me confirm it wasn't just bad luck or whatever. I guess everyone else just has the corners rubbing off instead!
I guess I got lucky, my blue 8X seems pretty solid and all the buttons are clicky.
Hi, I recently bought an HTC U11 , it's been 10 days and i am facing an issue with the display. Horizontal lines appear when i touch the screen a lot in a short period of time. I am attaching a couple of pictures for reference. It look worse to the naked eye. Is any one else face this issue?
Thanks in advance.
I've had mine for a month and seen this happen three times now, I think. I'll try to get some photos next time. I have no idea what causes it. What do you mean by "touch the screen a lot in a short period of time"?
Mine did this too like 3 times.
I think I noticed it happen after wiping the screen with a cloth ( has got to do with pressure and the attachment of the digitizer with the screen I guess ).
It goes away with some fiddling around, I can RMA it, but I don't want to send it out.
Don't know what to do
You may want to check out this thread HERE. SMH
zimbico said:
What do you mean by "touch the screen a lot in a short period of time"?
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Click to collapse
Like swiping the screen repeatedly in a short period of time.
hey guys, what did you do - i have the same problem after 4 months of use .. never fell down!
same problem here but doesnt bother me , strange to see
I have (unfortunately) grown used to it. I can confirm it's due to rubbing the screen, but I don't need a cloth for it to show up; mine happens from my fingers. It's easily reproducible by quickly and repeatedly swiping upwards on a section of screen. Slowly swiping downwards on an affected section can then remove it.
Here's a photo of the effect across the whole screen. It is much more noticeable than it appears in the image.
I has the same issue too, I talked with the tech support, they said it seems to be a hardware issue and I should send it back for repair.
sortilego said:
I has the same issue too, I talked with the tech support, they said it seems to be a hardware issue and I should send it back for repair.
Click to expand...
Click to collapse
Interesting that they think it can be repaired. Do let us know how it goes
Reparied
I sent to repair for 2 times. Second I sent picture and video of the problem directly to the repair place, and they changed the LCD panel, and the problem has disappeared. So far so good.
Tarun.krthkr said:
Hi, I recently bought an HTC U11 , it's been 10 days and i am facing an issue with the display. Horizontal lines appear when i touch the screen a lot in a short period of time. I am attaching a couple of pictures for reference. It look worse to the naked eye. Is any one else face this issue?
Thanks in advance.
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I just notice that this seems affected by humidity. I just tried to exhale and put some moist in the unit screen then rub again while moist and the line disappear (this is during the line is visible). It feels like the coating reacts on the friction. That's what I think of. By the way I'm not using screen protector right now. If its working with screen protector put on, please let me know.