There are a lot of reports of missing voicemail notifications on Nexus 5. I think I've read them all on this forum & some others including CyanogenMod threads about the Nexus 5. My specific problem:
On my Nexus 5, Voicemail SMS messages are being received from my carrier (O2 Ireland), appearing properly as unread SMS in my default messaging application (Handcent).
Every time they do, there is no notification icon in the drawer and no notification tone.
In my attempts to fix the problem:
I had this problem on stock KitKat when the phone was new with the 4.4.2 release, up through the 4.4.4 OTA upgrade, and continued to have the problem after installing CyanogenMod 11 with both the M10 and M11 releases.
I have disabled notifications in both Google Hangouts and the default SMS app ("Messaging").
Switching between Handcent and Messaging as my SMS app has no effect on the problem.
Using Google Hangouts as my SMS app is not an option for me, and Google Voice won't work with my phone number which is outside North America.
I have tried setting "Reminders" for unread SMS in Handcent, but it does not send reminders for notifications that never happen in the first place.
My current workaround, which is a poor one especially because it relies on keeping the phone display active all the time, is to use the Handcent Widget on my home screen which always displays the number of unread messages. At least this way I can see when the Voicemail text arrives, with an unread message count on the Handcent icon.
I am hoping to find any of the following:
Why the phone software (Android and/or its applications) gets the voicemail SMS but suppresses the notification
An APK or Market application that I can use to work around the problem
A software patch for this problem, or even a different ROM that has the problem fixed
One thing I have not tried is eradicating Hangouts from the phone. I wanted to start this thread first to see if there's a better way. If there's no suggested alternative, I'll try this and then post the result.
removed Google Hangouts, still nothing
More information: I have removed all the updates relating to Google Hangouts, rolled it back to the factory version, and removed the APK. Testing it at every step showed no change to the voice mail problem. So Google Hangouts may not be "stealing" the notifications but it doesn't mean the phone isn't hard-wired to deliver them to Hangouts or Google Voice.
I am following up with my carrier on this thread to see if there is a way of fixing this problem at the service level; it can be found by searching the O2 Ireland Community Forums for Nexus 5: no voicemail SMS notification (I can't post the link here).
Also, I am surprised not to have had a response at all from the community here. I have always believed xda-developers was a resource for developers at any level, even those like me who are at the first stage of trying to learn how the phone works. Even a tip about how phone notifications are delivered, and what might be getting in the way of them here, would be a help.
Handcent no voicemail notifications on Nexus 5
Problem was eventually solved by installing Chomp SMS. After seeing the same problem on both Handcent and the stock messaging app I had decided it wasn't likely to be an application problem: in hindsight, that was wrong. Nexus 5 appears different than other phones in that each incoming SMS from the Voicemail number replaces the last one. That tends to make the messaging app not issue a notification... but Chomp SMS must work differently since it isn't subject to that problem.
While still on Handcent I found the workaround of deleting the Voicemail message thread or last & only Voicemail SMS after every Voicemail notification. That forced the next one to be treated as "new" and triggered a notification every time. Today I wouldn't wish that workaround on anyone but the Handcent developers.
BTW in last few months of experimentation SlimKat has turned out to be a better choice for the Nexus 5 than CyanogenMod.
Related
I'm writing this on behalf of a friend, so I don't have a Nexus S 4G to play with, but I have an Evo and am familiar with the vanilla android experience.
I have a separate GV number from my Sprint number and can get text messages for either. I also use GV as my voicemail provider.
My friend just got a Nexus S 4G, which has the Sprint/GV integration out of the box, instead of having the option (which I turned down, as I like them separate). He was getting a stock SMS app notification AND a GV notification for every SMS received. There's an option to disable the SMS notification in GV, but it must do something else, as checking/unchecking didn't do what I expected.
It wasn't until I uninstalled GV for him, and separated the Sprint/GV integration (getting him a new GV number) that the extra notifications stopped.
Now my sister has just gotten a Nexus S 4G, and she isn't very tech savvy and is on the other side of the country, so I'm to wondering if there's an easier way to accomplish getting rid of the extra notification.
I've read online about disabling Inbox synchronization to "fix" this, but I don't know if that will cease the voicemail notifications she's getting as well. Can anyone gimme an answer for that? Thanks!
Go to the SMS app and turn notifications off for that?
My new Nexus 5 is being shipped and in preparation of getting used to Hangouts as the default SMS app, I've installed it on my Sprint GN2 with Cyanogen 10.1.
A few things have changed for me:
1) I'm getting an SMS notification in Hangouts for certain Twitter posts. Why? They are coming from user "40404" or similar. (I deleted so not sure of exact numbers)
2) My Sprint voicemail notifications are going to Hangouts as well. With Sprint, I've always had a voicemail apk for visual voicemail. Even on any custom ROM I've used, I've always just d/l the voicemail.apk and it just works. Now Hangouts has taken over my Sprint voicemail (not Google Voice ).
Anyone know how to disable this activity? I really don't want Hangouts to be the default notification app for everything. Also, anyone on Sprint, how do you get your voicemail without the Sprint apk?
Thanks
Well, you're getting twitter alerts in Hangouts because you have Twitter text alerts turned on. They're just coming to Hangouts now. Where all your texts are coming. I don't see why this is confusing.. ?
If you want them off, send "off" to 40404.
moonrock said:
I don't see why this is confusing.. ?
Click to expand...
Click to collapse
It's confusing because I never received Twitter notifications, period. Soon as I turned on Hangouts SMS, they started appearing only for 1 person I'm following.
Look at my Twitter settings and maybe you'll understand the confusion.
angus242 said:
It's confusing because I never received Twitter notifications, period. Soon as I turned on Hangouts SMS, they started appearing only for 1 person I'm following.
Look at my Twitter settings and maybe you'll understand the confusion.
Click to expand...
Click to collapse
Well, those settings make it odd, but still - reply with "off" and they should stop. 40404 is definitely an SMS alert.
Here's the voicemail notification I'm getting as well.
Performed the "off" command to Twitter and received confirmation. Not sure why using Hangouts turned it on secretly???
Also, figured out the voicemail issue is a Sprint visual voicemail issue, commonly known as the 9016 text message. I assume that Sprint sends an SMS to the visual voicemail app to trigger a notification. The 9016 text gets hidden somehow with stock firmware. I can stop the 9016 text but still need to figure out how to get the visual voicemail app to download and store the voicemail.
It will be interesting to see how a N5 purchased from Sprint will deal with voicemail.
http://www.androidpolice.com/2014/0...p-receiving-calls-and-text-messages-for-some/
So this is all I could find regarding an issue a friend of mine is having.
Fully stock Nexus 5 using GOSMS for messaging.
The messages show up in notification, but don't show up inside the SMS threads.
Eventually they appear, but not always.
Also their messages don't auto sort into the order they are received.
Re-installing didn't fix that, installing another sms app didn't sort it either.
Any suggestions short of doing a full wipe ?
Network: T-Mobile
Latest Updates.
How about on the stock messaging app or on Hangouts?
Hi Everyone,
I hope someone could point me in the right direction or has experienced this and solved it. I did a search but couldn't find a similar issue.
First, I've experienced this issue on DroidKang, one other ROM which I'm forgetting at the moment, and now SOKP. The Google Voice app is configured to receive messages via the messaging app (Hangouts) and Voice+ is activated (it routes all outgoing SMS/MMS messages using your Google Voice number no matter the messaging app).
- Like the title of the thread, when I switch between WiFi and Data connections, a whole stream of Hangouts SMS messages comes in that I had already received before switching over.
- If I continue that Hangouts SMS conversation for a bit and then switch back, all of those messages from the continued Hangouts SMS conversation will again stream back in.
- I end up having two entries in the Hangouts conversations list, one from the correctly named person, the other from a random number but the SMS text is prefaced by their actual name.
I really like the ability to use Hangouts for SMS but require to use my Google Voice number in order to do so.
I'm not being too hopeful but maybe someone else has experienced this?
So I am sure this been asked before and probably even here. I have looked all over and cannot find an answer. A few weeks ago, I started getting the popup in Hangouts that SMS is moving out of Hangouts and that I need to select a different app for SMS messaging. Google voice texting will still be available.
So here's the thing. I only use Google voice for my number. It is my main phone number. I send and receive texts only from this. If I follow the prompt, it makes me change to a different default text app and breaks my texting functionality. Once I change it, I cannot select Hangouts as my messaging app anymore. I can roll it back to an older version and it fixes it temporarily, but as soon as it updates, the giant obnoxious message comes back.
Surely I am not the only person with this. What are others doing. I have already submitted feedback to Google on this.
Thanks,
B