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USB OTG killed my S3

I'm just posting for brief warning/general info for you guys. When I got to work tonight I plugged in my USB OTG cable which I have been using w/ no issues on both my N7 and S3 since July and then plugged in a 64gb flash drive that I have also been using since launch. When I plugged in the flash drive, I heard a pop, the screen went blank and the phone is totally dead. A quick search showed while this isn't incredibly common, it has happened to several people. Most blamed the OTG cable, but I disceted mine and it had no broken wires and no shorts. I turned up a thread on root wikiz that basically said that it is the power management IC self destructing and there is nothing that can be done to repair it. So, just a heads up if you use OTG-- I am not sure I will use it again on this phone as it seems it is just a matter of time...
Later,
Jason

jacampb2 said:
I'm just posting for brief warning/general info for you guys. When I got to work tonight I plugged in my USB OTG cable which I have been using w/ no issues on both my N7 and S3 since July and then plugged in a 64gb flash drive that I have also been using since launch. When I plugged in the flash drive, I heard a pop, the screen went blank and the phone is totally dead. A quick search showed while this isn't incredibly common, it has happened to several people. Most blamed the OTG cable, but I disceted mine and it had no broken wires and no shorts. I turned up a thread on root wikiz that basically said that it is the power management IC self destructing and there is nothing that can be done to repair it. So, just a heads up if you use OTG-- I am not sure I will use it again on this phone as it seems it is just a matter of time...
Later,
Jason
Click to expand...
Click to collapse
From another forum...but saw your thread. Does this mean your phones is screwed or just the charger?

Jarmezrocks said:
From another forum...but saw your thread. Does this mean your phones is screwed or just the charger?
Click to expand...
Click to collapse
Phone
Sent from my Galaxy SIII

Which USB cable did u use?
Sent from my SGH-T999 using xda premium

jacampb2 said:
I'm just posting for brief warning/general info for you guys. When I got to work tonight I plugged in my USB OTG cable which I have been using w/ no issues on both my N7 and S3 since July and then plugged in a 64gb flash drive that I have also been using since launch. When I plugged in the flash drive, I heard a pop, the screen went blank and the phone is totally dead. A quick search showed while this isn't incredibly common, it has happened to several people. Most blamed the OTG cable, but I disceted mine and it had no broken wires and no shorts. I turned up a thread on root wikiz that basically said that it is the power management IC self destructing and there is nothing that can be done to repair it. So, just a heads up if you use OTG-- I am not sure I will use it again on this phone as it seems it is just a matter of time...
Later,
Jason
Click to expand...
Click to collapse
This happened to me. Verizon will warranty the phone. I wondered what actually blew up in the hardware. I am surprised it hasn't happen to more people, seeing how you really don't have any control over whether it blows up or not.

RotaryXperiment7 said:
Which USB cable did u use?
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Click to collapse
This. I just ordered one lol.

jacampb2 said:
I'm just posting for brief warning/general info for you guys. When I got to work tonight I plugged in my USB OTG cable which I have been using w/ no issues on both my N7 and S3 since July and then plugged in a 64gb flash drive that I have also been using since launch. When I plugged in the flash drive, I heard a pop, the screen went blank and the phone is totally dead. A quick search showed while this isn't incredibly common, it has happened to several people. Most blamed the OTG cable, but I disceted mine and it had no broken wires and no shorts. I turned up a thread on root wikiz that basically said that it is the power management IC self destructing and there is nothing that can be done to repair it. So, just a heads up if you use OTG-- I am not sure I will use it again on this phone as it seems it is just a matter of time...
Later,
Jason
Click to expand...
Click to collapse
Sorry to here about your phone. I was jut about to go buy one of these cables.
This same thing happened to my phone a few weeks ago. It went totally dead out of nowhere, I was taking photos at the time.
You shouldn't have a problem getting a replacement even if you don't have insurance.
Good Luck

I have heard stories about that happening, though its not common, it is surprising that its so low considering its random and no one knows exactly what causes it

at least you don't have to factory restore before returning

Sorry guys, I just woke up. Was on graveyard shift last night. Anyhow, the cable was a generic ebay right angle otg cable, about 5" or so in length. I am 99% certain it had nothing to do with the cable though, just a hardware problem. As mentioned above I dissected the cable and it had no problems. I could still use it on my Nexus 7 with no issues. I had the cable plugged in before inserting the flash drive and it was fine until the flash drive was plugged it.
The Root Wikiz thread I mentioned said that someone had sent theirs in to be Jtag'ed thinking it was just hard bricked. The response from the people where he sent it was that they had seen a number of them with the PMIC damaged and that there was nothing that their services could do for them.
My guess is there are some marginal PMIC's out there and that when they switch the port from charge to host mode they just cant take the current and pop. The fact that I made it nearly 5 months using the same OTG cable on a regular basis kind of lends credence to this theory, but who knows. All I know is that it was totally dead, absolutely no signs of life regardless of what I tried.
FWIW I was rooted and running paranoid android, but I have found reports of this happening to bone stock phones as well as any variation of ROM. Verizon did warranty the device. Oddly, the tech told me "I have never heard of this happening" but didn't even ask me to try anything with the phone, he just said that they would ship me a new one for warranty replacement.
New device is here, I'm off to root and unlock! Good luck guys.
Later,
Jason

jacampb2 said:
Sorry guys, I just woke up. Was on graveyard shift last night. Anyhow, the cable was a generic ebay right angle otg cable, about 5" or so in length. I am 99% certain it had nothing to do with the cable though, just a hardware problem. As mentioned above I dissected the cable and it had no problems. I could still use it on my Nexus 7 with no issues. I had the cable plugged in before inserting the flash drive and it was fine until the flash drive was plugged it.
The Root Wikiz thread I mentioned said that someone had sent theirs in to be Jtag'ed thinking it was just hard bricked. The response from the people where he sent it was that they had seen a number of them with the PMIC damaged and that there was nothing that their services could do for them.
My guess is there are some marginal PMIC's out there and that when they switch the port from charge to host mode they just cant take the current and pop. The fact that I made it nearly 5 months using the same OTG cable on a regular basis kind of lends credence to this theory, but who knows. All I know is that it was totally dead, absolutely no signs of life regardless of what I tried.
FWIW I was rooted and running paranoid android, but I have found reports of this happening to bone stock phones as well as any variation of ROM. Verizon did warranty the device. Oddly, the tech told me "I have never heard of this happening" but didn't even ask me to try anything with the phone, he just said that they would ship me a new one for warranty replacement.
New device is here, I'm off to root and unlock! Good luck guys.
Later,
Jason
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Click to collapse
Wow, that sucks, but I am glad you got another S3. I have been using this one that I got from Amazon. It has a couple of usb ports and 2 card readers. I have been very happy with it. It is extremely useful when I am at family functions, and everyone has taken a lot of pictures and video. I can grab their cards and pull the pics and video onto my 64 Gig SD card on my phone. People are amazed I can do this with my phone! However, now I am a little worried about using it. I will keep this in mind, and only use it on the occasions that I really need it. Thanks for the heads up!
Rob

my s3 discharging immediately
hi everybody....
i have an issue with my s3....i make an OTG cable and plug it into my s3...and i just can get power from it,no data.
but i think the s3 is already wasting power and i must charging it after a day.
can anybody help me!!!!!

arminghm said:
hi everybody....
i have an issue with my s3....i make an OTG cable and plug it into my s3...and i just can get power from it,no data.
but i think the s3 is already wasting power and i must charging it after a day.
can anybody help me!!!!!
Click to expand...
Click to collapse
One day charge is normal if using phone. If gonna use OTG you are overusing and can expect 1/2 day. Buy good cable if want data.

I had something similar happen except, my usb sent a static spark from my oc to my phone. Didn't fry it completely, but messed up something that would no longer dock to pc, dock to car our go into deep sleep.
Wonder if the two issues are related.
Be sure to discharge any static in you usb called before plugging them into your phone.
Sent from my SCH-I535 using xda app-developers app

prdog1 said:
One day charge is normal if using phone. If gonna use OTG you are overusing and can expect 1/2 day. Buy good cable if want data.
Click to expand...
Click to collapse
your right..but its used for 3 days....i bought an otg cable and use it...thats amazing...i can use mouse,keyboard and other devices in my s3.
but i still have my problem...
my s3 is in flight mode and and doesnt do anything...but its discharging..and i dont know the problem is sent from my os or my hardware..
idont kno that the os is screwed up or is something wrong with battery.
is there any command that tell os to dont discharging???
i love my s3 so much

arminghm said:
your right..but its used for 3 days....i bought an otg cable and use it...thats amazing...i can use mouse,keyboard and other devices in my s3.
but i still have my problem...
my s3 is in flight mode and and doesnt do anything...but its discharging..and i dont know the problem is sent from my os or my hardware..
idont kno that the os is screwed up or is something wrong with battery.
is there any command that tell os to dont discharging???
i love my s3 so much
Click to expand...
Click to collapse
Discharging is what the battery always does when not plugged into A/C power and turned on, and even sometimes when it is plugged into A/C power (when you get in the top 10% of full it starts going through discharge/charge cycles to keep it within the top 10% of power but never totally full. This prevents overcharging and explosions)
That said:
A sudden reduction in the runtime for the battery under the same average load is almost always the battery going bad.
If you mean the battery doesn't last as long because you now use OTG - those things you plug into the phone need to get their power somewhere. The phone battery is it.
So now you are powering the phone + whatever other things you attach to it. Some of them can drain a lot more power then you might think. You just never noticed much (if at all before) because your total reserves weren't such a tiny amount.
If you stop using OTG devices and your battery capacity bounces right back up to where it was before, then you can reasonably infer the extra gadgets are the culprit.
(if you stop OTG stuff for a few days and the battery still sucks when before it didn't, probably need to buy a new battery because yours is most likely shot.)
Assuming it seems to work fine...
So two choices, right? No accessories and lots of battery life, or lots of accessories and no power to run them with.
well...not really:
It's probably not always possible - but how often do you use OTG near A/C power?
Whenever you are near somewhere you can plug in, the first thing you should plug into your OTG cable (besides the phone) is a USB hub with a power cord.
...and really, if you want to use those power hungry USB hard drives and things like that, then you really can't without taking the stress off of the phone of supplying that power - that hard drive just half spins up like a car that cranks but won't start.
Every crank in that car wears the battery down and beats up the starter when it doesn't fire up the engine. Just like every spin up but not quite read of the hard drive puts incredible load on the S3 to try to throw enough current at it fast enough to keep it happy. Just beating it up for nothing.
Which brought me to what I wanted to bring up for some consideration:
Think about trying to use a powered hub whenever you can as the first thing off the OTG cable, should take an immense amount of stress off of the S3 in making it all work.
Bet at the least you reduce the risk of popping since the power spikes will be much less - that powered hub is a pretty solid buffer for that kind of stuff when you are constantly popping flash drives in and out.
I remember way back when for the Nook Color when some really sharp people made OTG happen out of the thin air - no way Barnes & Noble had that on even a remote list of possibilities when they were ready to throw the device to the masses and see what happened.
If you wanted to use more then the smallest of thumb drives you needed a powered hub. The device wasn't designed for it, and simply wasn't able to squeeze more then a paltry amount of power out in reverse. (but it was just enough to talk to a powered hub...)
Anywhere that you can plug in your powered buffer should contribute to avoiding the problem the OP posted about. The thought experiment (hopefully) growing from this post? How much truth does this theory exhibit?
Edit: Totally missed this post:
arminghm said:
hi everybody....
i have an issue with my s3....i make an OTG cable and plug it into my s3...and i just can get power from it,no data.
but i think the s3 is already wasting power and i must charging it after a day.
can anybody help me!!!!!
Click to expand...
Click to collapse
Here you say you made an OTG cable, the first post I quoted you in you said you bought one. If you made it, i'd say that is your problem.
The quality of the cable you use absolutely matters. Higher quality parts = higher quality results.
I have a bunch of micro USB cables (as i'm sure many of you do also - ) ... and from some of them I get an absolute night/day result in charging.
Some cables (mostly the ones from the dollar store or older cables) just plain suck. They can't bring enough power from the same A/C adapter as my OEM HTC/Samsung cables. (I have some motorolla OEM cables from around the time of the droid X launch - they are closer to the dollar store cables in quality - haven't tried recent motorolla OEm cables, hopefully they got better or I got a bad batch over a six month period)
Using the low quality cables I can absolutely lose power plugged in just being a wifi hotspot with the screen on, until it eventually goes critical and dies. (this I tend to notice when my pc banished to the corner of nowhere loses all network connectivity) - whereas with the HTC/Samsung cables from within the last two years keep me near full with that being the only difference.
I'd rather have a few good cables then a bag full of POS dollar store ones. That little bit better material, little bit tighter QC adds up to a big difference in the final outcome.

This same thing happened to me when I plugged the same type of cheap right elbow OTG cable from ebay into my brand new S3 (2 days old with about one hour of usage). The cable worked fine with USB drives, a mouse, or a keyboard used alone on the S3. The cable was plugged into a USB 4 port hub with multi-card reader. The screen was off when I plugged it in so it appeared to just be off. Any attempts to power it on were fruitless. I smelt the phone right afterward and there wasn't any burnt smell. Plugging in the phone resulted in it getting pretty warm but not to an extreme yet the battery remained cool. It appears to have burnt something between the battery and lines but leaving the components intact thus causing the excess of heat. BTW the hub/reader is fine. I won't be using that again on my new one but I will be attempting to use a different hub that has been working fine on my wife's RAZR MAXX HD. Just hope this is a very isolated incident and not a bad batch from the retailer.
Edit: The S3 is a blue 16G Verizon model. The S3 was on stock ROM when this happened (not like that would prevent death from inferior circuit protection components).

Were you using a powered hub, or passive hub?
Anyone tried a DAC off the OTG cable?

BowDown said:
Were you using a powered hub, or passive hub?
Anyone tried a DAC off the OTG cable?
Click to expand...
Click to collapse
Don't do it. I've fried 2 GS3s with a UCA-220 DAC over otg.
First time with a regular OTG cable, the second time with a OTG/phone charging cable, the power came unplugged and zap. I'm lucky Verizon has replaced the phone two times.
I think the best solution is to completely isolate the DAC power from the phone power. A circuit to charge the phone with the otg/charge cable and a separate circuit to power the DAC.

uber_mike said:
Don't do it. I've fried 2 GS3s with a UCA-220 DAC over otg.
First time with a regular OTG cable, the second time with a OTG/phone charging cable, the power came unplugged and zap. I'm lucky Verizon has replaced the phone two times.
I think the best solution is to completely isolate the DAC power from the phone power. A circuit to charge the phone with the otg/charge cable and a separate circuit to power the DAC.
Click to expand...
Click to collapse
Wouldn't use of a powered usb hub remove any power issues? I purchased a OTG cable today.. I had planned to connect it to a powered hub, and run the DAC off that?

[Q] Can't Connect to PC with USB

I have just come back from a 2 week journey and my phone no longer is recognized by my pc.
I've uninstalled the USB drivers and reinstalled.
I've tried on multiple USB ports
I've tried multiple cables
I've tried multiple PC's
And of course I've rebooted everything multiple times.
I am on CleanRom 6.0R2
During the trip the the car charger cable got a yank while attached to the phone and ruined the connector on the charger. I replaced the charger with no issues. The phone will charge fine with usb cable attached to my PC. Is there any chance the usb connector on the phone got damaged? Anything else to try?
Thanks for your help.

michael* said:
I have just come back from a 2 week journey and my phone no longer is recognized by my pc.
I've uninstalled the USB drivers and reinstalled.
I've tried on multiple USB ports
I've tried multiple cables
I've tried multiple PC's
And of course I've rebooted everything multiple times.
I am on CleanRom 6.0R2
During the trip the the car charger cable got a yank while attached to the phone and ruined the connector on the charger. I replaced the charger with no issues. The phone will charge fine with usb cable attached to my PC. Is there any chance the usb connector on the phone got damaged? Anything else to try?
Thanks for your help.
Click to expand...
Click to collapse
It is possible it is damaged. Only other thing I know is to hook to USB then boot into download mode while it is connected. Had to do on Win 8 couple of times. It will try to refresh drivers from phone side.

prdog1 said:
It is possible it is damaged. Only other thing I know is to hook to USB then boot into download mode while it is connected. Had to do on Win 8 couple of times. It will try to refresh drivers from phone side.
Click to expand...
Click to collapse
I know it is a silly question, but I never used Odin to root to begin with, so I've never been in download mode. I know to use Volume Down + Home + Power button to get into download mode. But what will happen after this without Odin on the PC?

michael* said:
I know it is a silly question, but I never used Odin to root to begin with, so I've never been in download mode. I know to use Volume Down + Home + Power button to get into download mode. But what will happen after this without Odin on the PC?
Click to expand...
Click to collapse
Nothing. But it may try to load drivers to pc. I have got my usb ports to work doing that on Win 8. Phone has drivers also but that is how you force it to push to PC. Make sure usb debugging is on also before going to download mode. Worth a shot.

prdog1 said:
Nothing. But it may try to load drivers to pc. I have got my usb ports to work doing that on Win 8. Phone has drivers also but that is how you force it to push to PC. Make sure usb debugging is on also before going to download mode. Worth a shot.
Click to expand...
Click to collapse
So when it says "Downloading... Do not turn off Target!!"
What am I waiting for? When and how do I reboot?

michael* said:
So when it says "Downloading... Do not turn off Target!!"
What am I waiting for? When and how do I reboot?
Click to expand...
Click to collapse
It's already done what it gonna do if anything. Hold down power button for about 20 seconds it should reboot. If not pull batter and then reboot.

prdog1 said:
It's already done what it gonna do if anything. Hold down power button for about 20 seconds it should reboot. If not pull batter and then reboot.
Click to expand...
Click to collapse
Wow. That actually worked - PC recognizes the phone now. I must admit that I was very skeptical - but desperate to try anything. Thanks a million.

michael* said:
Wow. That actually worked - PC recognizes the phone now. I must admit that I was very skeptical - but desperate to try anything. Thanks a million.
Click to expand...
Click to collapse
No problem. It does sound iffy but it does work. :laugh:

prdog1 said:
It's already done what it gonna do if anything. Hold down power button for about 20 seconds it should reboot. If not pull batter and then reboot.
Click to expand...
Click to collapse
I was having the same issue. My PC just stopped recognizing my phone. So I just tried this, and no luck. Now what?

cmegalodon said:
I was having the same issue. My PC just stopped recognizing my phone. So I just tried this, and no luck. Now what?
Click to expand...
Click to collapse
His ended up being a bad cable. Would only charge.

prdog1 said:
His ended up being a bad cable. Would only charge.
Click to expand...
Click to collapse
geez. how would a cable just go bad? i switched mine out, and viola!

cmegalodon said:
geez. how would a cable just go bad? i switched mine out, and viola!
Click to expand...
Click to collapse
HaHa. This different thread. Don't know how this one was fixed but dog bit last one. Probably got bent and broke a wire inside. :laugh:

You could always try to mount usb via recovery to make sure as well.
Surge1223

Try something like moborobo... Its a application for PC.. It solved mine
Click Thank if you find my post as useful

Nexus 5 Touch issue when connected to PC

Hi
I have been having this issue for sometime now. I connect my Nexus to my laptop using the USB cable, and most of the time the screen starts acting up. Touch calibration is all wrong. When i click something, the actual button that is clicked is totally a different one. And sometimes it activates stuff on its own.
I have tried several stuff I found on google. Some said it had something to do with my home electricity not being grounded. I checked. It is grounded. Tried everything from flashing new roms to freshly starting from stock! Nothing seems to work!
Its like this thing have a mind of its own

Hi, if you use stock wall adapter, it's working correctly? Usually that is some kind bad electricity problem or that device where you plugged it causes problems.

Check usb cable. If it's not happening on LG cable and LG wall charger than it's your usb to pc cable problem
PS check other usb port and cable

Need help for fixing Dead Lumia 1020

Hello. I found my old Lumia 1020 and I decided to try and turn it on. However when I connected it to the charger all it does is flashing the middle button (windows logo) as what it normally does at the first few second of charging. So I tried connecting it to the laptop and same thing. Any ideas?

Hi, SavoTS
I guess the chances are that battery-juice might have dried up, possibility.
Have you tried Soft-Reset-ing your Lumia?
1. Press and hold the volume keys and power button together for 3-5 seconds.
2. The phone should soft-reset.
Please tell me what you've tried?
Also, The USB Port on your phone or the USB cable might be in bad-shape. This can cause the phone to not charge much and being stuck at the blinking Home button (Windows logo).
I have had bad USB port causing charging issues and giving me trouble while transferring data - I simply replaced it with a spare.
What have you tried so far?

jis.s said:
Hi, SavoTS
I guess the chances are that battery-juice might have dried up, possibility.
Have you tried Soft-Reset-ing your Lumia?
1. Press and hold the volume keys and power button together for 3-5 seconds.
2. The phone should soft-reset.
Please tell me what you've tried?
Also, The USB Port on your phone or the USB cable might be in bad-shape. This can cause the phone to not charge much and being stuck at the blinking Home button (Windows logo).
I have had bad USB port causing charging issues and giving me trouble while transferring data - I simply replaced it with a spare.
What have you tried so far?
Click to expand...
Click to collapse
The cable is totally fine because I use it to charge my other phone and it works fine. Tried the soft reset button combo and it didn't work. When I connected it to the pc it wasn't recognized. I haven't taken it apart but even if I do I don't have spare phones to take anything and use it.

SavoTS said:
The cable is totally fine because I use it to charge my other phone and it works fine. Tried the soft reset button combo and it didn't work. When I connected it to the pc it wasn't recognized. I haven't taken it apart but even if I do I don't have spare phones to take anything and use it.
Click to expand...
Click to collapse
i have this pc problem just charging not recognize. I gone changed replace new charging port and pc problem is solved it's working perfectly

If the battery is totally drained you should try a charging device, be patient and have the Lumia for hours on the loader. Also check the USB port, there may be tons of dust inside. Yes, it took me about ten minutes to clean a micro USB port, so just try it.
Best regards,
Joachim

Oops... I think I just bricked my new Xperia 5 ii...

I bought this new phone on Nov 6. This is how I bricked it....
Xperia 5 ii won't work with Type-A to Type-C cable at all and my computer just don't have a type-c port, so I tried OTG with USB disk. Although the disk was mounted, I couldn't find it in a third party explorer (ZArchiver/SolidExplorer), however the built-in explorer couldn't copy the file into the phone somehow, so I tried to reboot the phone, aaaaand it is bricked...... Push the power button for a looooong time, no response. Plug in the power cable, no response, LED not even lighten up.
well I guess OTG is a pretty dangerous feature since it mess up with voltage in the power module, and two of my previous phones died of power problems, namely Samsung S2 and Xiaomi Note.
Is there any way to confirm whether it is a dead brick before i go and return the phone?

Not the solution, but mine works fine with usb a to usb c cable connection to my computer. Had been using that for transferring old data into it.

viperc said:
Not the solution, but mine works fine with usb a to usb c cable connection to my computer. Had been using that for transferring old data into it.
Click to expand...
Click to collapse
oh I should change my description into "my Xperia 5 ii won't work with any of my A to C cables" lol, maybe they are too old to be compatible? no idea though

Have you tried pressing power button + volume buttons for 30 seconds?
Also OTG should only be able to charge another device, so you might be lucky and didn't fry your Sony phone.

SeriousFlash said:
Have you tried pressing power button + volume buttons for 30 seconds?
Also OTG should only be able to charge another device, so you might be lucky and didn't fry your Sony phone.
Click to expand...
Click to collapse
!!!! long press power + volume really did work XD my phone vibrated 1x following 3x then I could power it up again ~~~
after looking up on Google i found that power + volume up would force shutdown the phone, which quite surprised me because i've been using android since 2012 and somehow never heard of this before. I know that long pressing power button would force reboot though, but it never came to my mind that there could be a way to force shutdown.
Thank you very much! That saved me a lot of time and saved me from a bad day lol

dejavu_walnut said:
I bought this new phone on Nov 6. This is how I bricked it....
Xperia 5 ii won't work with Type-A to Type-C cable at all and my computer just don't have a type-c port, so I tried OTG with USB disk. Although the disk was mounted, I couldn't find it in a third party explorer (ZArchiver/SolidExplorer), however the built-in explorer couldn't copy the file into the phone somehow, so I tried to reboot the phone, aaaaand it is bricked...... Push the power button for a looooong time, no response. Plug in the power cable, no response, LED not even lighten up.
well I guess OTG is a pretty dangerous feature since it mess up with voltage in the power module, and two of my previous phones died of power problems, namely Samsung S2 and Xiaomi Note.
Is there any way to confirm whether it is a dead brick before i go and return the phone?
Click to expand...
Click to collapse
This is odd since my works with Type-A to Type-C cable. It's a short Sony cable which i received to charge my WF-1000XM3 earbuds.

vyp54 said:
This is odd since my works with Type-A to Type-C cable. It's a short Sony cable which i received to charge my WF-1000XM3 earbuds.
Click to expand...
Click to collapse
I was online with Sony Support this morning because my Xperia 5 II had shut down, wouldn't power on, wouldn't charge. In my chat we the support guy he said you should not charge your phone from a laptop. After 12 hours of panic my phone showed a graphic for zero battery. I plugged my cable in and got the red LED light. Phone went on and fully charged. I have to idea what happened but don't try to charge with a Thunderbolt4 cable.

patrickt said:
I was online with Sony Support this morning because my Xperia 5 II had shut down, wouldn't power on, wouldn't charge. In my chat we the support guy he said you should not charge your phone from a laptop. After 12 hours of panic my phone showed a graphic for zero battery. I plugged my cable in and got the red LED light. Phone went on and fully charged. I have to idea what happened but don't try to charge with a Thunderbolt4 cable.
Click to expand...
Click to collapse
I had my Xperia 5 II for a year now. 70% of total charging was done using USB C to USB C cable from a laptop Thunderbolt port.
I have no idea why Sony has autistic support that scares users. I almost charged my Xperia from any USB socket I could find (be it either A or C) and it still runs like a charm.