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[Q] Does custom rom solve reboot issue?

As I did Google search, I found that nexus s have auto reboot issue, but seems happen to some phones only. I want to know if I flash a custom Rom, do it still auto reboot?
Custom kernel/rom will solve the problem?
Since I thinking should I get one nexus s. Thanks for advice.

lken001 said:
As I did Google search, I found that nexus s have auto reboot issue, but seems happen to some phones only. I want to know if I flash a custom Rom, do it still auto reboot?
Custom kernel/rom will solve the problem?
Since I thinking should I get one nexus s. Thanks for advice.
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im running CM7 and it infact does on rare occasions randomly reboot but google has said a fix is on the way

I also get reboots... I think I got 3 today. Can't wait for the ota

Thanks for info, then it still have some random errors in random phones =(
I thought custom rom can solve problem, now still unknown error, if hardware problem then .... =.= Hopefully update can fix it.

lken001 said:
Thanks for info, then it still have some random errors in random phones =(
I thought custom rom can solve problem, now still unknown error, if hardware problem then .... =.= Hopefully update can fix it.
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its a SW problem and they already know what it is and its being fixed so dont worry

That's weird... I never experienced the reboot issue on my 2.3.2 stock but rooted.

slowz3r said:
im running CM7 and it infact does on rare occasions randomly reboot but google has said a fix is on the way
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leyvatron said:
I also get reboots... I think I got 3 today. Can't wait for the ota
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Neither of you specify whether your random reboots are during calls. Sometimes custom ROMs run into issues and this causes a random reboot however the OTA that Google has spoken of will only fix random reboots during a phone call. I've never seen it on either mine or my wife's Nexus S and given that CM7 is built off of a completely different set of code, I highly doubt the same software issue exists.

i never once got a reboot durring a call,
every random reboot i have gotten was when the phone was sitting on my desk not being touched, and i saw the boot animation out of the corner of my eye

slowz3r said:
i never once got a reboot durring a call,
every random reboot i have gotten was when the phone was sitting on my desk not being touched, and i saw the boot animation out of the corner of my eye
Click to expand...
Click to collapse
Then your reboots will not be affected by the OTA and are a result of most likely a momentary logic error in the code of the ROM which causes it to reboot.

[Q] Moto G rebooting

My wifes Moto G occaisionally crashes and reboots. It hasnt happened very often but I would like to know if it is happening to anyone else and if they know the cause? Maybe it's a bug that will be sorted with a future software upgrade?

The same is happening to me right now, I'm running 4.3. Sometimes it becomes very annoying; I already contacted Motorola through, they're supposed to call me later today...
I hope that KitKat solves this issue because I don't want to root yet.

vrsk said:
The same is happening to me right now, I'm running 4.3. Sometimes it becomes very annoying; I already contacted Motorola through, they're supposed to call me later today...
I hope that KitKat solves this issue because I don't want to root yet.
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Click to collapse
Ah so it's not just us then. I hope that an update will cure it as I doubt that my wife would let me root her phone. Will be interesing to see what Motorola say.

ahardie said:
Ah so it's not just us then. I hope that an update will cure it as I doubt that my wife would let me root her phone. Will be interesing to see what Motorola say.
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Click to collapse
Mine even reboots during the start-up animation, it has become so annoying. A shame since it is a great device
I'll report with the results later.

vrsk said:
Mine even reboots during the start-up animation, it has become so annoying. A shame since it is a great device
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That must be really annoying. Luckily ours isn't that bad.
vrsk said:
I'll report with the results later.
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Click to collapse
Cheers.

Same issue here. Got the device, (US GSM) on Dec. 14th, and had it happen a couple of times. I didn't think anything of it, because this phone is for my son, and I was trying out parental control stuff on it. I wrapped it, and it sat under the tree till the 25th, which is when I updated it to 4.4, and the crashing has gotten worse. I get random app crashes, and more reboots now than ever. I cleared the partition cache, which didn't work. I am going to try a factory wipe and see if that fixes it, but I honestly doubt it. Moto chat told me to call in the morning to talk to a level 2 tech.
So, there seem to be a few of us, but I didn't see anything on their support forums....

llyenn said:
Same issue here. Got the device, (US GSM) on Dec. 14th, and had it happen a couple of times. I didn't think anything of it, because this phone is for my son, and I was trying out parental control stuff on it. I wrapped it, and it sat under the tree till the 25th, which is when I updated it to 4.4, and the crashing has gotten worse. I get random app crashes, and more reboots now than ever. I cleared the partition cache, which didn't work. I am going to try a factory wipe and see if that fixes it, but I honestly doubt it. Moto chat told me to call in the morning to talk to a level 2 tech.
So, there seem to be a few of us, but I didn't see anything on their support forums....
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So far I've had a single instant reboot in the camera app. Hope it doesn't get worse.

The phone is still rebooting sometimes. Is there any way I can check why it is happening like something that will create an error log? Or does anyone have any tips for stopping it happening? It is a very minor nuisance at the moment but I'm afraid it might get worse. Especially if it is a problem with the hardware rather than the software.

I have a UK moto g and it hasn't rebooted on me yet the past week I have had it
Sent from my XT1032 using xda app-developers app

I've got the International 8 GB version from Koodo and it hasn't rebooted since I started using it full time on Dec 28. It remains powered up 24/7.

Often these reboots and crashes are user app related, it may be a good idea to data factory reset the phone and see if the issue remains.
Undervolting the cpu may cause these issues too if you undervolt too much.
I have 120 apps installed and had no crash/reboot so far in the 3 weeks i had the phone.

I have same trouble. My device is crashing and rebooting sometimes at day. Is there any solution??
Moto g purchased in mexico, telcel.

Guys, return it to your phone dealer if you can. Waiting for a fix(that may or may not come) will just increase your pain. If the service center spots the restart, they should definitely repair/replace your phone.

gee2012 said:
Often these reboots and crashes are user app related, it may be a good idea to data factory reset the phone and see if the issue remains.
Undervolting the cpu may cause these issues too if you undervolt too much.
I have 120 apps installed and had no crash/reboot so far in the 3 weeks i had the phone.
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Yes it could be but I think it's most likely Android OS or Motorola's own certain app that's causing this. My device resets so frequently that's it become impossible to use, unbelievably it reboots every 5-10min, even when I leave the phone on standby I see it rebooting it self.
It's no just specific app that I use, it has rebooted while I'm browsing (Google Chrome), in Gallery app, on Play Store and also when I was transferring images from pc to the device!
Motorola Chat support are useless, they just game me links to Moto UK Support contact, that's it. Not much of advice.
So I will be taking it back to Phone4u store and possibly get it replaced if they can.

Kit kat seems to have fixed problem.
dankerk said:
Yes it could be but I think it's most likely Android OS or Motorola's own certain app that's causing this. My device resets so frequently that's it become impossible to use, unbelievably it reboots every 5-10min, even when I leave the phone on standby I see it rebooting it self.
It's no just specific app that I use, it has rebooted while I'm browsing (Google Chrome), in Gallery app, on Play Store and also when I was transferring images from pc to the device!
Motorola Chat support are useless, they just game me links to Moto UK Support contact, that's it. Not much of advice.
So I will be taking it back to Phone4u store and possibly get it replaced if they can.
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My wifes phone seemed to be getting worse. It rebooted four times the day before yesterday. It always seemed to be worst when we were travelling.
Yesterday morning the Kit Kat update became available. The phone hasn't rebooted since. Hope I'm not speaking too soon but fingers crossed it seems to be fixed.

We got 2 Moto G's in our family (one for me, one for my father), both ordered from Amazon.de as 8gb version (XT1032)
I haven't seen any reboots on one of these devices. They both got updated to 4.4.2 yesterday and also no crashes.
Has anyone found out what is causing the crashes? Is it maybe even a hardware failure?

creambyemute said:
We got 2 Moto G's in our family (one for me, one for my father), both ordered from Amazon.de as 8gb version (XT1032)
I haven't seen any reboots on one of these devices. They both got updated to 4.4.2 yesterday and also no crashes.
Has anyone found out what is causing the crashes? Is it maybe even a hardware failure?
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Click to collapse
If the Kit kat upgrade has cured the problem on my wifes phone then it must have been software related. Possibly an app I had downloaded was causing it. It's worth pointing out as well that most people didn't seem to have this issue.
BTW I spoke to Motorola chat a few days ago using the help app. on the phone. They told me it was probably an app I had downloaded causing it and a factory reset would sort it. Installing the upgrade seems to have done the same thing though.

Happy to hear it's not something hardware related.
I even had reboots with my nexus 5, 4 on random basis (not often). Must be some sort of app I've had installed on all my devices

I received mine in december (from Amazon [Retail.FR]) and experienced some crashes (almost every day).
I installed KitKat on it and did two factor resets to be sure it was not software related issues. Since then, a week ago, I experienced a crash every day and half (screenshot). Crash happened without any reason or specific context.
My serial number is: TA8900B6##
I decided to return my Moto G to Amazon and buy a new one.

I'm experiencing the same and I decided to try to run a constant logcat in the background to see what's going on. Also is there any way to have a constant recording with dmesg? I'm no linux commands expert.
For logcat (in terminal emulator) I used logcat > sdcard/logcat.txt which is growing in size as far as I can see. Hopefully this brings some news.
Good luck everyone.
Cheers

[Q] Random reboots everywhere

Hey People,
Unfortunately, I have a little problem with my One. It runs barely a day without random reboot. When I load it over night the One reboots always . I have already opened a ticket in jira. Unfortunately, there is still no answer came. Maybe you have an idea. Last_kgms files attached to the jira ticket.
https://jira.cyanogenmod.org/browse/BACON-2971?filter=-2

check out what i wrote there: http://forum.xda-developers.com/one...us-one-stock-cm11-t2839870/page5#post59362462
sounds simliar to what i used to have and so far it seems fixed.

lucker#1 said:
check out what i wrote there: http://forum.xda-developers.com/one...us-one-stock-cm11-t2839870/page5#post59362462
sounds simliar to what i used to have and so far it seems fixed.
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Click to collapse
Hey. Re-flashed the complete stock firmware two weeks ago without flashing another rom. Seems to fixed my reboots. Thinking about trying cm12. Not sure how stable it is.

Freezing - Not sure if random

So since about 2 days ago the phone just start freezing. Sometimes it just restarted randomly, but mainly freezing at least every 5 minutes. The power button alone wouldn't turn it off no matter how long I held it. Always have to use Pwr+Vol Down to reboot.
I put up with it because I've been busy, but finally tried wiping cache - no profit. Tried safe mode - no profit. Factory reset- negative profit. After the reset it just seems to restart a bit more often but in general it freezes less, making the timing seem even more random.
This happened when I first got it (used). It was restarting due to the fresh 7.0 update. So a factory reset fixed it and it was smooth sailing for like 3 months or something. I know there was a minor system update a few days ago but those dont usually call for a factory reset. I tried it anyway and it just didnt work. I had actually even tried uninstalling all the app updates from the night before it started happening. but safe mode couldn't even fix the problem so I guess that was moot.
Software version: G920VVRS4DQE1
Stock everything - I dont hack my daily drivers at all
Android 7.0
Mainly I'd like to know if Im alone. A fix would be great but I'm hoping it's not specific to my device. If it's a hardware issue I'm gonna give it a swift toss down the stairs and maybe deliver a nasty curb stomp to it right afterward.
Any advice?

I'm running into the same exact issue. Same build, and am running out of ideas.

Lathorus said:
I'm running into the same exact issue. Same build, and am running out of ideas.
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Good to know its not just me. Did it start after a recent update for you also? That would give me hope that its not faulty hardware. Maybe just a bad update.

sawyerbenjamin said:
Good to know its not just me. Did it start after a recent update for you also? That would give me hope that its not faulty hardware. Maybe just a bad update.
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Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).

Lathorus said:
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
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Same for Verizon. I guess I'll just hold out, using a backup phone, until a new update hopefully fixes it.

Lathorus said:
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
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Gonna go ahead and revive this. It seems to work fine when the sim card is out. I recommend you see if it's the same with you. I've charged it up before work multiple times before work days and come home from to see that it never restarted. I was able to test this using the fingerprint feature; it isn't asking me to use pattern like it does after boot.
No one else is chiming in but, since we're both on Verizon, I'm having a feeling that it's directly related to the SIM/carrier.

Random reboot during youtube use.

So, I've been having issues with getting reboots. Usually during the night when using the phone to play during sleep. I've had Oneplus reinstall the rom, I've reinstalled it, started from scratch, but every night it still reboots. Youtube is the only thing that I can think of. I'm just trying to see if anyone else has had issues like this. Oneplus is probably going to have me pull logs and see what's going on.

https://forum.xda-developers.com/showpost.php?p=77408753&postcount=22

varund7726 said:
https://forum.xda-developers.com/showpost.php?p=77408753&postcount=22
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Using that, it's software, like I figured. Just wish I could get logs and someone who understands them to help figure out what I need to do to stop it.

BRANDENDEUCE said:
Using that, it's software, like I figured. Just wish I could get logs and someone who understands them to help figure out what I need to do to stop it.
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So the test passes ? Did you check twice to confirm? If you have logs please provide them .I can help you out

varund7726 said:
So the test passes ? Did you check twice to confirm? If you have logs please provide them .I can help you out
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It does pass. However I am not sure how to pull the logs from the 6. I would really appreciate the help, as this is an annoying issue. Feel free to message me if you like.

I have a similar problem as well.
On Stock rom:
Stable with no reboot or freeze. Battery drains very fast though. 50% with screen off overnight.
On Stock room with any custom kernel (Smurf, Franco, ElementalX):
Phone periodically reboots. Not sure where to get reboot logs. When I check logcat, can see many errors pertaining to lights and memory not able to free up. Not sure if it's wifi related or not. When phone is plugged in, it does NOT REBOOT
On any custom roms (AOSPEx, Havoc, LOS etc):
Phone freezes with white LED. Happens usually within 10 minutes with screen off. After troubleshooting, turns out WiFi causes the issue. With WiFi off, phone is stable for as much as 12 hours and more. Battery is excellent. When phone is plugged in, it does NOT FREEZE even with WiFi on.
Not sure why WiFi is causing issue for all the custom ROMs I tested out there.
Currently I'm using stock rom and manually debloated and with Magisk.
If anyone has a clue on the freezing issue with customer rom is much appreciated.