Sony Xperia Z3 bricked? - Xperia Z3 Q&A, Help & Troubleshooting

Hello guys,
I got my Sony Xperia Z3 a few weeks ago and today I cleaned it quickly with water, since it's supposed to be waterproof.
A few minutes later my phone turned off and now it won't start up anymore.
When I press the power button, it shows the sony logo, the red led comes on, it vibrates 3 times and it turns off again.
When I plug the charger in, it goes to the sony logo, the red led comes on, it vibrates 3 times, turns off, and repeats the process.
Would anyone be able to help me fix this?
Thanks in advance.

Try charging it for 30 then try powering up

Did you make sure to close the USB/SD card ports?

I've been charging it for quite a while and it's still not working.
I've tried button combinations, not working either.
I've also tried the rubberband method but it just keeps connecting and disconnecting to my computer.
Yeah all covers on the phone were closed.

After leaving my phone in a bowl of rice last night, I managed to flash my phone with flashboot.
I hope it'll be working normally again now.

Im guessing your unit wasn't water proof, either becsuse flaps weren't tightly enough closed or your unit does'nt have enough glue between frame and glass in front or back.

Aetherial said:
After leaving my phone in a bowl of rice last night, I managed to flash my phone with flashboot.
I hope it'll be working normally again now.
Click to expand...
Click to collapse
Why u kept in rice bowl for whole night?

Jmakhdoom said:
Why u kept in rice bowl for whole night?
Click to expand...
Click to collapse
This is a common practice for phones that have water inside it. It was commonly done for iPhones that had been submerged in water, pools or toilets.
The rice draws the water molecules out from the phone and into the grains, resulting in a 'dry' phone.

Info
Aetherial said:
Hello guys,
I got my Sony Xperia Z3 a few weeks ago and today I cleaned it quickly with water, since it's supposed to be waterproof.
A few minutes later my phone turned off and now it won't start up anymore.
When I press the power button, it shows the sony logo, the red led comes on, it vibrates 3 times and it turns off again.
When I plug the charger in, it goes to the sony logo, the red led comes on, it vibrates 3 times, turns off, and repeats the process.
Would anyone be able to help me fix this?
Thanks in advance.
Click to expand...
Click to collapse
leave it few hours under sun beam...

Related

Water damaged - now flashing green and orange. Wont turn on.

After my issues with my One X, my daughter looks to have bricked her One S after dropping her phone in the sink....
Early on Saturday morning my daughter ran through shouting that her One S had just fallen from her pocket and landed in the sink. It was in the water just a second or two. She brought it straight through to me and it was working fine, but the phone was on a constant vibrate. I pulled the sim, and removed the top and bottom cover, and got the hairdryer out. I dried it on cold for 30 minutes (no heat at all) and put it straight in a sealed tupperware box of rice in the boiler cupboard. I had expected to pull it out this lunch time (a full 48 hours later) expecting it to be fine, but after plugging it in to charge on the mains for 4 hours, it wont boot.
At the moment it flashes green and red when on charge, but this disappears when it is removed from charge. This is the same whether it is charged via USB or mains.
When I first tried to start it up, the screen flashed around a third of the way down and the nothing.
Second attempt, I held down the lock button and held it. After a few seconds the three buttons at the bottom flashed 15 (I counted them) times and then nothing.
Third time, as above, but flashed 5 times.
Since then nothing. No flashing, no noise, blank screen.
Incidentally, when it seemed to want to boot it never vibrated (if that helps the diagnosis?)
I haven't got the tools, so I had planned to pick some up tomorrow and order a replacement battery from Ebay. My reasoning is because I have read that the lights I have flashing relate to battery issues.
Any other options? Is there any hope for this phone now?
AW: Water damaged - now flashing green and orange. Wont turn on.
Does it geht recognized when you plug it into you computer?
OK I don't know of it even gets recognized if its turned off, bit its worth a try.
Sent from Space
chouman said:
After my issues with my One X, my daughter looks to have bricked her One S after dropping her phone in the sink....
Early on Saturday morning my daughter ran through shouting that her One S had just fallen from her pocket and landed in the sink. It was in the water just a second or two. She brought it straight through to me and it was working fine, but the phone was on a constant vibrate. I pulled the sim, and removed the top and bottom cover, and got the hairdryer out. I dried it on cold for 30 minutes (no heat at all) and put it straight in a sealed tupperware box of rice in the boiler cupboard. I had expected to pull it out this lunch time (a full 48 hours later) expecting it to be fine, but after plugging it in to charge on the mains for 4 hours, it wont boot.
At the moment it flashes green and red when on charge, but this disappears when it is removed from charge. This is the same whether it is charged via USB or mains.
When I first tried to start it up, the screen flashed around a third of the way down and the nothing.
Second attempt, I held down the lock button and held it. After a few seconds the three buttons at the bottom flashed 15 (I counted them) times and then nothing.
Third time, as above, but flashed 5 times.
Since then nothing. No flashing, no noise, blank screen.
Incidentally, when it seemed to want to boot it never vibrated (if that helps the diagnosis?)
I haven't got the tools, so I had planned to pick some up tomorrow and order a replacement battery from Ebay. My reasoning is because I have read that the lights I have flashing relate to battery issues.
Any other options? Is there any hope for this phone now?
Click to expand...
Click to collapse
It could be that the device has 0% battery.
Try to plug it in the charger and hold the power button for so 15 min.
Then try constantly to turn on(plluged im the charger)
This should help
Sent from my Sony Xperia Z
No no no don't plug it in! There's likely still water in there that could short the circuits and permanently damage the phone, if it hasn't happened already. Power it off fully, put it in rice or some sort of dessicant, and let it sit for at least a week. The longer you wait, the better chance you have of saving it.
Thanks guys for the quick replies.
The phone won't connect to my laptop or computer and won't let me access HTC Sync. The 3 lights at the bottom will only flash when the phone is plugged in, if I unplug it won't do anything at all.
I can't see there being any liquid left in there at all. It was thoroughly dried with a cool hair dryer (and worked perfectly) before I shut it down manually and placed it in the rice for 2 days. I think that I'm at the stage where I can be confident of that.
Sounds like a dead battery to me.. But just to be safe wait a while before charging it
chouman said:
After my issues with my One X, my daughter looks to have bricked her One S after dropping her phone in the sink....
Early on Saturday morning my daughter ran through shouting that her One S had just fallen from her pocket and landed in the sink. It was in the water just a second or two. She brought it straight through to me and it was working fine, but the phone was on a constant vibrate. I pulled the sim, and removed the top and bottom cover, and got the hairdryer out. I dried it on cold for 30 minutes (no heat at all) and put it straight in a sealed tupperware box of rice in the boiler cupboard. I had expected to pull it out this lunch time (a full 48 hours later) expecting it to be fine, but after plugging it in to charge on the mains for 4 hours, it wont boot.
At the moment it flashes green and red when on charge, but this disappears when it is removed from charge. This is the same whether it is charged via USB or mains.
When I first tried to start it up, the screen flashed around a third of the way down and the nothing.
Second attempt, I held down the lock button and held it. After a few seconds the three buttons at the bottom flashed 15 (I counted them) times and then nothing.
Third time, as above, but flashed 5 times.
Since then nothing. No flashing, no noise, blank screen.
Incidentally, when it seemed to want to boot it never vibrated (if that helps the diagnosis?)
I haven't got the tools, so I had planned to pick some up tomorrow and order a replacement battery from Ebay. My reasoning is because I have read that the lights I have flashing relate to battery issues.
Any other options? Is there any hope for this phone now?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=27101970
Take the phone to a sevice they will disamble and dry properly , probably they will use tehnical alcool and clean all your el. contacts and dry it with hot air. Good luck
Sent from my HTC Desire S using xda app-developers app
Update:
I was ready to bleach the water marker and/or get some phone insurance, but when I went back to the phone a couple of days after my last post, I plugged it in to charge again and when I checked it a couple of hours later it was working.
it's well over a week later, and there are no obvious I'll effects now.
I'm really surprised, but obviously delighted.

[Q] Water damage, stuck in bootloop.

Hello,
So the phone fell from a small height into a toilet today but didn't turn off. Instead it rebooted and now it is stuck in a bootloop, reaching the end of the boot animation and beginning again.
I can't reach the recovery or bootloader. Holding down the bottom button and the power button stalls the bootloop but only produces a black screen for a few seconds before it loops again. Holding the power button just restarts the loop.
I tried plugging it into a pc and checking if it was listed under "adb devices" while it was looping but got no joy.
The thing is sitting in rice while I hunt for some silica gel packets. So on the plus side I have invented flashing rice.
Have I missed anything or do I just have to hope something changes as it dries out?
Thanks.
You should have been drying it out first before trying anything ...
But hopefully it'll dry out and it'll be fine. Tell us how things will turn out.
krucymucy said:
You should have been drying it out first before trying anything ...
But hopefully it'll dry out and it'll be fine. Tell us how things will turn out.
Click to expand...
Click to collapse
I was a bit perplexed really, the phone wouldn't turn off so I was looking to make it power off so I could leave it to dry in peace. I felt like it was doing all the damage it would do since it was already on :/
Still in boot loop.
tsar_chasm;49783
I can't reach the recovery or bootloader. Holding down the bottom button and the power button stalls the bootloop but only produces a black screen for a few seconds before it loops again. Holding the power button just restarts the loop.
I tried plugging it into a pc and checking if it was listed under "adb devices" while it was looping but got no joy.
The thing is sitting in rice while I hunt for some silica gel packets. So on the plus side I have invented flashing rice.
Have I missed anything or do I just have to hope something changes as it dries out?
Thanks.[/QUOTE said:
When you see the black screen pres the 2 buttons quickly for some seconds and let them go
Sent from my XT1032 using Tapatalk
Click to expand...
Click to collapse
I think if it s still in boot loop that s not so bad... It s still alive.
I would be you, I would put it without case in a box full of rice during at least 24h. It would help to dry it. It would have been better just after the incident but maybe it s not too late. Good luck...
sent from my Moto G - KK retail ROM
Drying methods
The good news is that water repellant treatment is applied to most Motorola phones. Even so, small droplets of water sitting on surfaces can cause problems both immediately and longer term (through oxidation). Thorough drying out only possible through evaporation (immersion in rice WILL NOT work with these sealed units, as it's a contact desiccant, which works by capillary absorption of water molecules that it physically touches).
So: power off immediately after retrieving from water; remove back to expose as much of the interior as possible; remove SIM card. Then keep the phone in a warm place overnight (eg airing cupboard). Leave for 24 hrs; then attempt re-activation.
Dropped my Moto G gen 1 phone into water yesterday, took it out within a couple of seconds. It seemed ok, then went into repeated boot loops. Opened it up, no visible water inside (prob because of water repellant treatment).
Followed steps above , and after 24 hrs the boot loops ended and it is now working fine.
Good luck !
A similar thing happened to a moto e, it wasn't dropped or anything but it was stuck in an infinite reboot loop.
I took it to the moto service center and they fixed it by doing a "power charge", at least thats what he called it.
No idea what it means. He connected it to a laptop and voila!, it booted.
Hi,
I am stuck in the same problem. My motog 1st gen fell into the toilet day before yesterday. I took it out within 10 seconds I guess. Tried to switch it off, but it was stuck in the boot up loop and didn't switch off. So I tried using a dryer to absorb all the moisture first and then put it in a airtight bag full of rice and waited for the battery to drain for the phone to shut down. It laid there for 30 hours like that.
After that I tried charging it and checking if it works but its still in bootloop.
Please suggest what to do.

Xperia Z3 Sleep of death / Won't respond to anything

This should help anyone with a Z3 or Z3 compact where their phone doesn't turn on or do ANYTHING.
In my experience I was using my 2 week old Z3, no problems, until one day I locked the screen using the power button and it wouldn't turn back on.
I tried everything, soft reset, hard reset, yellow button next to sim card tray, plugging it into my computer etc etc. Still nothing.
I knew the phone was working because it started to get quite hot towards the top of the phone.
Eventually came across a fix that worked for me and hopefully will for you, so don't think you've got a shiny new ornament just yet.
I don't know what is required and what isn't but this is what worked for me:
1. Hold the volume down button for 30 seconds
2. Keep it held and plug your phone into a power source (wall or computer) using the USB cable. No response?
3. Let go of the volume down button. Now press the volume down button and power button together for 5 seconds. Still no response?
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
5. Turn the device on using the power button as normal.
Alas!
I was ready to send mine off to Sony's awfully long repair service which last time took nearly 8 weeks (I could've personally driven to Japan/China and back from the UK)
Hope this works for someone!
I think the last step is all that's required. Holding the volume up button & power button for a few seconds (5? 10?) will cause it to vibrate 3 times and reset. It gets you out of pretty much anywhere; learned that from messing with my Z1C's bootloader.
Having the same problem
I'm having the same problem, my Z3 compact is nearly 4 weeks old.
during 5 in the morning, my battery is at 80%, then I lock the screen and went to sleep.
then I woke up around 4pm and my phone is dead as ****, doesn't respond to anything
I do. I've tried what you've said in this post and nothing happens.
I have few APPS in my phone and I never tried exposing my phone into water. can somebody please
help me
cheesecake2 said:
This should help anyone with a Z3 or Z3 compact where their phone doesn't turn on or do ANYTHING.
In my experience I was using my 2 week old Z3, no problems, until one day I locked the screen using the power button and it wouldn't turn back on.
I tried everything, soft reset, hard reset, yellow button next to sim card tray, plugging it into my computer etc etc. Still nothing.
I knew the phone was working because it started to get quite hot towards the top of the phone.
Eventually came across a fix that worked for me and hopefully will for you, so don't think you've got a shiny new ornament just yet.
I don't know what is required and what isn't but this is what worked for me:
1. Hold the volume down button for 30 seconds
2. Keep it held and plug your phone into a power source (wall or computer) using the USB cable. No response?
3. Let go of the volume down button. Now press the volume down button and power button together for 5 seconds. Still no response?
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
5. Turn the device on using the power button as normal.
Alas!
I was ready to send mine off to Sony's awfully long repair service which last time took nearly 8 weeks (I could've personally driven to Japan/China and back from the UK)
Hope this works for someone!
Click to expand...
Click to collapse
One pretty important feature you left out here, which is as close as you can get as a battery pull, open the microsd slot, and inside is a little yellow button, push this in will 9 times out of 10 power cycle your phone.
Same problem
engr.emersoncruz04 said:
I'm having the same problem, my Z3 compact is nearly 4 weeks old.
during 5 in the morning, my battery is at 80%, then I lock the screen and went to sleep.
then I woke up around 4pm and my phone is dead as ****, doesn't respond to anything
I do. I've tried what you've said in this post and nothing happens.
I have few APPS in my phone and I never tried exposing my phone into water. can somebody please
help me
Click to expand...
Click to collapse
I am having the same problem. I just bought the device through Amazon DE and i am thinking in returning it. Any way to solve this ?
I have noticed that in my case, at least, this is always happening when the battery percentage is getting close to 50% (half of the battery is consumed). I have KitKat 4.4.4 and i expect this problem to be solved with the new Android 5.0 Lollipop upgrade.
Sleep of death companion... other issues?
Hello all,
Xperia Z3 (Tmo D6616) since January. Super happy with the phone, especially being able to run long distance without worrying about sweat damage, listening to music in the shower, and other shenanigans otherwise impossible before. Anyways, yesterday morning i was showering, phone was alright. After shower dried the phone with a towel and put it on a shelf in the bathroom. Forgot about the phone for thirty minutes, came back and noticed that the camera had fog condensation inside the lens. Ohhhh! crap, so I open the ports and put the phone near a fan. Also, phone wont turn on... So my first thought is water damage. So I packed the phone in dry rice for a few hours. Take sim and SD card out. Next i decide to power cycle the phone with the yellow button on the sim port. Phone buzzes three times. But after that... nothing. Phone has been stored in rice since. When i plug it i get rapid red led blinking. I called Tmo and dude tells me that he has the same phone, and that it souds like deep sleep, not water damage, due to led and buzzing. Problem is i can't replicate buzzing and no combination of the above seems to work. At a loss. Any of you know what the red led blinking means while the usb charger plugged?
PS: condensation gone from phone, or so it seems.
Same problem
Hi all,
After 4 weeks my new Z3 would randomly shutdown and I would turn it back on, until of course it refused to switch back on.
I have attempted a hard reset using all 3 combinations of the power and volume buttons. The only response was 3 vibrations from holding all 3 buttons whilst plugged into a charger. The red light would flash intermittently whilst on charge, and constantly when either buttons are held down.
When plugged into a PC, the USB connection would repeatedly connect and disconnect.
Is there any hope? I need to recover photos from my mothers funeral.
UPDATE
uFito.cc said:
Hello all,
Xperia Z3 (Tmo D6616) since January. Super happy with the phone, especially being able to run long distance without worrying about sweat damage, listening to music in the shower, and other shenanigans otherwise impossible before. Anyways, yesterday morning i was showering, phone was alright. After shower dried the phone with a towel and put it on a shelf in the bathroom. Forgot about the phone for thirty minutes, came back and noticed that the camera had fog condensation inside the lens. Ohhhh! crap, so I open the ports and put the phone near a fan. Also, phone wont turn on... So my first thought is water damage. So I packed the phone in dry rice for a few hours. Take sim and SD card out. Next i decide to power cycle the phone with the yellow button on the sim port. Phone buzzes three times. But after that... nothing. Phone has been stored in rice since. When i plug it i get rapid red led blinking. I called Tmo and dude tells me that he has the same phone, and that it souds like deep sleep, not water damage, due to led and buzzing. Problem is i can't replicate buzzing and no combination of the above seems to work. At a loss. Any of you know what the red led blinking means while the usb charger plugged?
PS: condensation gone from phone, or so it seems.
Click to expand...
Click to collapse
FYI, currently in RMA process through Tmo... gonna get a refurb... not the happiest camper with Sony's approach, however, this begs the question: Given the spate of issues with Z3's maybe a refurb would not be such a bad idea, especially if it addresses the issues that are most common... Anyone received a Z3 refurbished? Would you mind sharing your experience?
Try connecting a diff screen at a technician....dont pay unless it works..
Dannydinkles said:
Hi all,
After 4 weeks my new Z3 would randomly shutdown and I would turn it back on, until of course it refused to switch back on.
I have attempted a hard reset using all 3 combinations of the power and volume buttons. The only response was 3 vibrations from holding all 3 buttons whilst plugged into a charger. The red light would flash intermittently whilst on charge, and constantly when either buttons are held down.
When plugged into a PC, the USB connection would repeatedly connect and disconnect.
Is there any hope? I need to recover photos from my mothers funeral.
Click to expand...
Click to collapse
Try connecting a diff screen at a technician....dont pay unless it works..
Doesn't help you, but as a side note, I had mine replaced twice using Jump and both times I received a brand new phone sealed in the box. BTW, last one has Dec 14 build date and the assembly is much better than earlier ones I had.
super thanks!!!
cheesecake2 said:
This should help anyone with a Z3 or Z3 compact where their phone doesn't turn on or do ANYTHING.
In my experience I was using my 2 week old Z3, no problems, until one day I locked the screen using the power button and it wouldn't turn back on.
I tried everything, soft reset, hard reset, yellow button next to sim card tray, plugging it into my computer etc etc. Still nothing.
I knew the phone was working because it started to get quite hot towards the top of the phone.
Eventually came across a fix that worked for me and hopefully will for you, so don't think you've got a shiny new ornament just yet.
I don't know what is required and what isn't but this is what worked for me:
1. Hold the volume down button for 30 seconds
2. Keep it held and plug your phone into a power source (wall or computer) using the USB cable. No response?
3. Let go of the volume down button. Now press the volume down button and power button together for 5 seconds. Still no response?
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
5. Turn the device on using the power button as normal.
Alas!
I was ready to send mine off to Sony's awfully long repair service which last time took nearly 8 weeks (I could've personally driven to Japan/China and back from the UK)
Hope this works for someone!
Click to expand...
Click to collapse
hello, at last i found the answer,! tried all the suggested actions i searched on the blogs, but this one really worked for my xperia z3c and after that it updated to lollipop, i hope it would not shut down randomly again, i'll wait for maybe 2 months before i actually make it my main phone again, but at least it's back now and i really miss my xperia z3c, it's really the best for me thanks to you!!! God bless!
Sometimes (once/day), when i woke up my Z3C from sleep, the touch screen is frozen and the only way is to reboot it with power and volume buttons.
How can i debug this behavior ? I found nothing about that issue...
Thanks for this post!
I've managed to get to the point of three vibrations, but then it just burns the leds in three colors, and then vibrates 3 times again and so on.
I've also managed to get to a point where the led stays constant blue (by playing with the volume up/down).
But now what?
Worked for me
:good::good:
the 4th step worked for me, thank you
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
Xperia Z3 keeps restarting when trying to charge
Hi all, I don't know if someone did encounter same problem as I. Yesterday my Z3 was 100% charged. Overnight the phone started to restart and battery % went nearly dead showing around 2% left and the red led light starting blinking as well. I tried to plug on charge to a wall source and now it keeps restarting and the "Sony" logo only would appear and it keeps to restart again.
Saw some solutions among which I have tried press holding the volume up button along the power button so as it should vibrate 3 time but in vain. The phone ain't charging anymore and it keeps restarting either plugged with my pc or wall.
Please can anyone help on this one?
Cheers
Kris
Need Help Sir/Madam XperiaZ3compactproblem
Hi!! Guys... i have a same problem here my xperia compact suddenly turn off after charging... before other remedy its working volume up + power button, the yellow botton near sim card, volume down + power button. Now its not working when i plug it to power source like laptop and others sometimes LED turn red but after 5mins it will be gone... by the way last month i able to connect it my laptop i was able to PC repair using Sony Companion but now since its only red light it can able to connect even though i hold volume down it cant connect... what should i do i want to use my phone guys need your help badly...
:crying::crying::crying: this phone is very expensive just to throw away
i had this for the first time last week, it was whilst i pulled the sim tray when the phone was switched on, the z3 said restarting and didnt come back on
a quick google at the time and i had to press the volume up button and power button together for 10 seconds which worked fine
In my sony xperia z3c when I connect it to an outlet/pc the small red light will light up and then nothing (no battery charging image), I've done the steps also pressed the yellow button beside the sim slot but still nothing... Help Please :crying::crying::crying:..... need my phone back asap.... thanks!!!
I decided using Flastools
Friends tive that same device problem is only with the red LED on.
The solution was to use the flastools , installing a new ROM ..
I hope this helps someone !!
Sorry for my bad english !!

Dropped Moto G in Water - What do I have to replace?

So I Dropped My Moto G in water, I immediately turned it off and shoved in a bag o' rice for approximately 2 Hours, and being the impatient person I am I took it out :silly: and started using it. This is where the problems began to show. I would press the power button and the screen would turn off and then it would just turn back on. Whatever, big deal, I thought but I was wrong. Then the screen stopped turning on. Well, maybe it died. So I plugged it in and the notification light went blinking on and off. Then I tried to turn it on again and it did not work. Well $hit, I thought there goes my phone. So I stuffed back in the bag of rice and left it there for a week and a half and when I plug it in to charge it, the blinking blinked on and off (which indicates it charging) and it still doesn't turn on. So I try Holding the Power+Volume Down and the blinking stopped, but then 10 seconds later it resumed.
So my question is : what parts should I purchase to fix this phone?
P.S. The screen is cracked but it worked before the incident

Water damage only orange led

Hey guys,
a few days ago I accidentally dropped an HTC One E8 in water and obviously it doesn't work anymore. Before buying a new one I wanted to ask, if some of our "HTC experts" may have suggestions on what else I could try before giving up.
The situation: I dropped it in water, didn't turn it off (dumb, I know) and it worked for around 10 minutes until it powered off. I left it in rice for a day and it didn't turn on or charge. At this point I nearly gave up.
I left it for in rice (about 48 hours) and - the orange led was flashing while charging. Even the screen turned on and it showed a charging symbol first and after a few seconds it showed a red circle and a white exclamation mark. After some time I could power it on and the touchscreen worked and I could use it, but it still was around 1%/0%. The screen flickered, but it was usable. I wanted to plug it in my computer then to rescue some data, but 5 seconds after I took it off power (to switch from the wall charger to my PC) it died.
Now I tried it to power it on for like 2 days, but with no charger connected nothing happens and when I connect the charger, the orange led is on constantly. I tried power/volume- and power/volume+, but nothing happens. Not even the charging indicator comes up, the screen is completely dead.
Are there any steps to try before giving up? By the way I don't want to disassemble it
Thanks in advance

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